Technical Assistant Jobs in Marysville, WA

Job Description People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect... Cogir Senior Living (formerly Cadence Living) is hiring caring, empathetic, and diligent Medication Care Partners (Med techs) to join the team in our beautiful retirement community Cogir of Kent. Our Medication Care Partners (Med Tech - HCA or CNA) provide direct care to our senior residents following a personalized medication and treatment plan in a unique setting. If you are kind, compassionate, and overflowing with integrity and care, we would love to hear from you! Be a part of a reputable, fast-growing company that's a leader in the senior living industry! Currently Hiring for: Full and Part-time positions If that's enough to interest you, stop by and visit us. We would love to have you meet the team! What Cogir has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday* /participating communities/. Tuition Assistance. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Medication Care Partner (Med Tech)? Assist the residents with daily administration of medication, including self-administration. Keep charting documentation current and report resident status changes. Coordinate medication orders and deliveries with pharmacies. Keep medication files and medical records current and up to date. Provide compassionate care and support with activities of daily living to the residents in a team setting as needed. Prioritize independence and provide emotional support to the residents by providing continuous engagement, and companionship. Encourage and assist with participation in life enrichment activity programs. Promote open communication between healthcare professionals, families, residents, and staff. If you have these qualifications, we'd love to chat: Positive team player attitude and love working with people! Excellent verbal and written communication skills. A minimum of 1 year of caregiving experience is preferred Current caregiver training/certification as specified by the state, or the willingness/ability to obtain. Current HCA or CNA license, or willingness to obtain one within a prescribed period. Current First Aid and CPR license or ability to obtain. Nurse Delegation and Diabetes Specialty Certificates or willingness to obtain within a prescribed period of time. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is preferred! High School Diploma or equivalent. About Cogir Management USA: COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. We are proud to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. We are proud of our teams! Apply today and become part of the COGIR Family! Job Posted by ApplicantPro

Job Description People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect... Cogir Senior Living is hiring caring, empathetic, and diligent Medication Care Partners (Med tech/CNA/HCA) to join the team at our beautiful retirement community, Cogir of Northgate Memory Care. Our Medication Care Partners (Med Tech-HCA or CNA) provide direct care to our senior residents following a personalized medication and treatment plan in a unique setting. If you are kind, compassionate, and overflowing with integrity and care, we would love to hear from you! Join a reputable, fast-growing company that's a leader in the senior living industry! What Cogir has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Optional same-day pay. Heath, Dental, Vision, and Life insurance for eligible employees. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work and more! What will you do as a Medication Care Partner (Med Tech)? Assist the residents with daily administration of medication, including self-administration. Keep charting documentation current and report resident status changes. Coordinate medication orders and deliveries with pharmacies. Keep medication files and medical records current and up to date. Provide compassionate care and support with activities of daily living to the residents in a team setting as needed. Prioritize independence and provide emotional support to the residents by providing continuous engagement and companionship. Encourage and assist with participation in life enrichment activity programs. Promote open communication between healthcare professionals, families, residents, and staff. If you have these qualifications, we'd love to chat: Positive team player attitude and love working with people! Excellent verbal and written communication skills. A minimum of 1 year of caregiving experience is preferred. Experience with memory care is strongly preferred. Current HCA or CNA license or willingness to obtain one within a prescribed period. Mental Health and Dementia certification or ability to obtain. Current First Aid and CPR license or ability to obtain. Nurse Delegation and Diabetes Specialty Certificates or willingness to obtain within a prescribed period. Previous experience working in independent living (IL), assisted living (AL), or senior living is preferred! High School Diploma or equivalent. About Cogir Management USA: COGIR Management USA, headquartered in Scottsdale, manages over 90 senior living communities across 11 states and continues to grow. We are proud to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and a team culture where our residents and team members thrive. Our common goal is to make a positive difference in the lives of our residents today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. We are proud of our teams! Apply today and become part of the COGIR Family! Job Posted by ApplicantPro

Job Description People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect... Cogir Senior Living is hiring caring, empathetic, and diligent Medication Care Partners (Med techs) to join the team in our premier retirement community Cogir of Queen Anne Assisted Living. Our Medication Care Partners (Med Tech - HCA or CNA) provide direct care to our senior residents following a personalized medication and treatment plan in a unique setting. If you are kind, compassionate, and overflowing with integrity and care, we would love to hear from you! Be a part of a reputable, fast-growing company that's a leader in the senior living industry! Currently Hiring for: Full and Part-time positions; all shifts available (8 hours). If that's enough to interest you, stop by and visit us. We would love to have you meet the team! What Cogir has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Optional same-day pay. Heath, Dental, Vision, and Life insurance for eligible employees. 401K Plan with company match. Paid Vacation, Sick leave, and Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Medication Care Partner (Med Tech)? Assist the residents with daily administration of medication, including self-administration. Keep charting documentation current and report resident status changes. Coordinate medication orders and deliveries with pharmacies. Keep medication files and medical records current and up to date. Provide compassionate care and support with activities of daily living to the residents in a team setting as needed. Prioritize independence and provide emotional support to the residents by providing continuous engagement, and companionship. Encourage and assist with participation in life enrichment activity programs. Promote open communication between healthcare professionals, families, residents, and staff. If you have these qualifications, we'd love to chat: Positive team player attitude and love working with people! Excellent verbal and written communication skills. A minimum of 1 year of caregiving experience is preferred Current HCA or CNA license, or willingness to obtain one within a prescribed period. Current First Aid and CPR license or ability to obtain. Nurse Delegation and Diabetes Specialty Certificates or willingness to obtain within a prescribed period. Previous experience working in Independent Living (IL), Assisted Living (AL), or Senior Living experience is preferred! High School Diploma or equivalent. About Cogir Management USA: COGIR Management USA, headquartered in Scottsdale manages nearly 90 senior living communities across 11 states and we continue growing. We are proud to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. We are proud of our teams! Apply today and become part of the COGIR Family! Job Posted by ApplicantPro

An AM 100 Law Firm handles complex and innovative technology transactions for leading life sciences and technology companies in the U.S. and internationally. Their technology transactions group collaborates closely with their corporate group, consistently ranked among the top in Startup & Venture Capital, IPO, and M&A practices, as well as their esteemed life sciences patent prosecution practice. Job Description: They are currently seeking associates with three (3) to six (6) years of experience in licensing, collaboration, and commercial partnering transactions for their expanding life sciences technology transactions practice. The ideal candidate will possess substantial law firm experience representing biotech and pharmaceutical companies in patent licensing and collaborations aimed at advancing novel therapeutics, vaccines, diagnostics, and digital health technologies through clinical trials and towards regulatory (FDA) approval. This position is perfect for candidates eager to engage with founders developing cutting-edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and their participants. It also suits those seeking exposure to both life sciences and broader technology sectors. Requirements: Bar Admission: Candidates must be barred in the state of the office they are applying to or eligible to sit/waive into the next bar exam. Qualifications: Superior academic credentials, excellent oral, written, and interpersonal skills are required. Application Process: To apply, candidates should complete the online application and include a cover letter, resume, and law school transcript. Agency recruiters: please submit applications separately via your agency's Workday portal. Benefits and Compensation Details: The firm recognizes that their partners and employees are their most valuable assets. They offer a comprehensive benefit program to help employees and their families achieve and maintain good health - physical, emotional, and financial. Their benefits include Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing programs. The anticipated salary range for this position is $260,000 - $390,000. The actual base salary offered will depend on various factors, including the qualifications of the applicant, years of relevant experience, educational background, and location. A discretionary bonus may also be available based on performance. Further details regarding employee eligibility for benefits and discretionary bonuses will be provided upon request. For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered. PLEASE NOTE: All interviews and applications are kept confidential. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. UCare Staffing, LLC is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, age, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. Powered by JazzHR 1t4bSZmICZ

About UnCruise At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs, travel to hidden waterfalls, snorkel with sea lions, dive with manta rays, and share air with whales. Our destinations include Alaska, Hawaiian Islands, Mexico’s Sea of Cortes, Pacific Northwest, and Galapagos. Every team member plays a role in bringing the adventure to life. Job Summary As the IT Support Specialist, you are responsible for providing corporate and remote vessel technical support to end-users on devices including desktop computers, laptops, printers and other peripherals. In addition, you will provide troubleshooting support for administrative software in a networked environment. The IT Support position performs a full range of technical support tasks and will have some project coordination responsibilities. This position requires a self-starter attitude, and frequent interface with all levels of the company. This is a full-time year-round non-exempt position with benefits. It is based at the company headquarters in Seattle, WA. Essential Duties Assist and/or responsible for ordering computers, reconciliation, and inventory. Participate in on-call support office, remote and vessel staff Troubleshoot desktop user issues in the corporate office and for crew members in remote locations across the fleet. Work with support teams for enterprise software including Salesforce, MS Dynamics Business Central, Sinex, and other software and systems in use by the company. Practice asset management for IT hardware, software, and equipment. Qualifications Associate degree (AA) from two-year College preferred; or 2+ years’ help desk experience and/or training; or equivalent combination of education and experience. 2+ years’ related work experience with desktop or hardware support. 2+ years’ experience working with customized applications. Familiarity with Windows Server environment (physical and virtualization), Windows Server 2008/2012, SQL Server, VMware. Experience with installation, configuration, and troubleshooting of computer problems that include hardware, operating systems (Windows), printers, and wide area network communications. Experience with network routing protocols and troubleshooting required. Intermediate (or higher) experience is required in the following areas: physical, data-link and network protocols, routers, firewalls and switches. Working knowledge of computer hardware, operating systems, and procedures. Familiarity with Windows Server administration Excellent multi-tasking skills in a fast-paced environment and ability to handle escalated issues. Proven ability to create, document, evaluate, and modify processes as necessary. Excellent customer service skills with a positive, outgoing client focus. Motivated to seek opportunities to learn, share, and educate others. Network+ certification or experience working in small-medium sized networks is preferred. Physical Demands / Work Environment Typical office environment. Position may require bending, climbing, reaching, repetitive motion, and lifting. Occasional work on board vessels locally or potentially in remote locations. May require climbing a gangway or ladder and navigating a vessel under construction. Work Schedule The workday core hours are 8:00 AM to 5:00 PM, however this position may require a flexible schedule with varying hours to include occasional weekends. Prior authorization for overtime work required for hours beyond 40 in a single work week. Pay and Employee Benefits Pay - $60-75K annually Cruise Benefit - Explore the world as our guests do: employees receive one complimentary cruise for two people every year, after each year of employment. Health and Wellness – Comprehensive medical, dental, vision, short-term and long-term disability, life insurance and flexible spending account options. 401k – Employees are eligible after 6 months of employment. Time off – Enjoy ten company-paid holidays annually. Earn paid vacation and sick time throughout the year, and qualify for more vacation days as you gain tenure. Give Back to the Community – Make a difference by volunteering for non-profit and community organizations that you choose using two company-paid VTO (volunteer time off) days each year. Eco-Commute – When you commute to work without the use of a single-occupancy motorized vehicle you will receive a daily stipend. You can carpool, walk, bike, take the bus, or kayak. Free Parking – Employees park for free at our Seattle office on days they commute by car. Disclaimer Statement This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required, or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law. Powered by JazzHR APzeXJ4491

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Bellevue, WAand they are in need of a Help Desk SupportLevel III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Bellevue, WA

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Bellevue, WA and they are in need of a Help Desk Support Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Launch is dedicated to ensuring a brilliant start for all children. Through our preschool, after school and summer programs, we provide equitable access to the highest-quality learning and care in a safe, enriching environment that prepares children for success in school and life. Our programs serve a diverse group of over 1300 children ages 3-12 and are located on-site in 9 Seattle public schools, 3 community centers, and a Renton site. Drawing on more than 40 years of experience, we serve as a proven model of effective programming and a passionate advocate for children, families and communities. Launch strives to live an anti-racist, inclusive existence, and welcomes diverse voices, experiences, and perspectives. Position Summary The IT Support Specialist is intended to provide immediate assistance, in a coordinated approach, towards user support (end-users) and to the Information Technology & Data Services Manager for the purpose of Launch IT system needs. The goal of this position is to provide specialized support and assistance for our internal users; support current and new technologies, systems and devices as well as assist the IT Manager in a variety of on-going projects as needed. The ability to analyze and problem solve key IT issues in a timely manner with minimum supervision is essential to being a successful support specialist at Launch. The ideal candidate will provide efficient IT support, both remote and on-site, to our diverse client base, with a specific focus on supporting and maintaining Microsoft Windows 10, 11 and android operating systems. You will also need to know and use Cloud-based systems such as Microsoft 365 and be adaptive to other IT systems within Launch. Key Responsibilities and Duties: IT hardware & software mgmt. support Assist in maintaining Launch’s various software systems including: 8x8, Procare, Dashlane, DocuSign, Jira & QB Assist w/ inventory and collective site data Hardware-Desktop setup/support; Windows PC’s / Android Devices Work with staff to assess, document; then fix or update current tech hardware, software, etc. Create new users in Active Directory & Microsoft 365 Work in Microsoft 365 Admin center IT infrastructure development and process management support (incl.App. & Data Mgmt. support) Organize and update spreadsheets for IT data materials (from old to current, updating each, etc.), incl. account correlation with accounting, expenses, etc., in conjunction with Fin and IT Mgrs. Help update and maintain Launch’s various systems (Procare, QB, 8x8, etc.) Support IT Policy & Procedure and SOP development – which guides the framework for all Launch IT processes, trainings and resources Convert, modify and/modify existing forms, templates, or other materials (i.e., to fillable PDFs, etc.) End-User Implementation & Training Support Help with IT onboarding, offboarding, records, etc. w/ 8x8 phone units, software & hardware Utilize an IT ticketing system to intake and manage end-user issues Support coord. of new device intake, prep, deployment (incl. adding to inventory, IT Equip. Form mgmt., etc.) and review of policies/SOPs directly with staff General ‘tech help’ for incoming 1st +2nd tier tickets IT Onboarding for new Launch staff Other duties as assigned: which may include data entry and particular IT documentation as directed, project support, and other needs Qualifications Some advanced education/credits in Information Technology Certification in Information Technology will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Good, practical knowledge of IT systems, networking, IP configurations, etc. Good grasp of IT Networking Fundamentals, including IPv4, Core network sharing protocols, security basics, and good troubleshooting skills. Good fundamental knowledge of Office 365 applications including Teams and SharePoint Base Knowledge of Microsoft Active Directory (adding users/editing/groups/etc.) Able to work flexible hours and have reliable transportation a must Knowledge of WordPress and website support a plus Knowledge, Skills, and Abilities Strong analytical and problem-solving abilities while multi-tasking; ability to exercise sound judgment. Exceptional organizational and time management skills Self-sufficient with the ability to adapt to a changing environment with a sense of urgency. A detail-oriented team player with strong communication skills for interfacing with vendors, colleagues, and management. Ability to effectively prioritize and handle multiple tasks. Excellent verbal and written communication skills Excellent customer service and organizational skills Open to learning about new software and systems Conditions of Employment Ability to obtain and maintain requirements established by the Washington Department of Early Learning such as a completed portable background check Must attend any required training The statements contained in this job description reflect general details as necessary to describe the principal functions of the job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

Job Description Am Law top 100 and ranked a Top 10 M&A firm across all industries is seeking associates to join their Life Sciences Technology Transactions practice. The ideal candidates must have 2-8 years of licensing/collaboration and commercial partnering transactions experience and will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. This is an ideal position for candidates seeking to work closely with founders developing cutting-edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure. WA bar membership (or eligibility to waive into WA bar via admission by motion or eligibility to take next available WA bar exam) required. Superior academic credentials, excellent oral, written, and interpersonal skills required.

Job Description Our client specializes in handling complex and innovative technology transactions for leading life sciences and technology companies in the U.S. and internationally. This group collaborates closely with a highly ranked corporate team that focuses on startups, venture capital, IPOs, and M&A, as well as a prominent life sciences patent prosecution practice. Position Overview: We are seeking associates with 3–6 years of experience in licensing, collaboration, and commercial partnering transactions to join our client’s growing life sciences technology transactions practice. Key Responsibilities: Represent biotech and pharmaceutical companies in licensing patents and forming collaborations to advance therapeutics, vaccines, diagnostics, and digital health technologies through clinical trials and regulatory approval processes (e.g., FDA). Work closely with founders developing cutting-edge technologies and lead negotiations for complex standalone commercial transactions. Gain exposure to both life sciences and broader technology transactions. Qualifications: 3–6 years of relevant experience in a law firm environment. Strong background representing biotech and pharmaceutical clients. Superior academic credentials and excellent oral, written, and interpersonal skills. Admission to the bar in the relevant state or eligibility to sit/waive into the next bar exam. Application Requirements: Applicants must submit a cover letter, resume, and law school transcript. Benefits and Compensation: This position offers a competitive compensation range of $260,000–$390,000, depending on qualifications, experience, and location. A comprehensive benefits program is available, including: Healthcare Life Insurance Health Savings Accounts Flexible Spending Accounts Well-being support programs Discretionary performance-based bonuses may also be available for eligible employees. Additional details regarding benefits and bonus eligibility will be provided upon request. This is a hybrid position with opportunities in multiple U.S. offices. Powered by JazzHR 1EP14pscrF

Job DescriptionTechnical Specialist Reports to Connor HartlingOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the face of the TurnPoint Technology Helpdesk team including, fielding calls and tickets, assigning tickets, working on tickets, and escalating client flags or tech issues as appropriate to managers. Monitor own workflow and project tasks. Accountable for accurately triaging customer issues, performing technical work, and thorough internal documentation through to successful resolution and closure. Accountable for escalating key executive and tech issues appropriately to managers.Key TechnologiesExperience Preferred Windows 11+ Apple Operating Systems Microsoft 365, including Microsoft Teams and Microsoft Outlook Asana Airtable Key Responsibilities Technical & Customer Service Responsibilities: 90% Leadership: 8% Special Requirements: 2% Technical & Customer Service Responsibilities: 90% Triaging customer requests over email and phone Dispatching tasks to colleagues Scheduling work with customers Consulting with customers to determine the severity and impact of their issues Creating procurement requests per TurnPoint’s procedures Act as liaison between clients and technical staff. Function as client interface on phones and ticket thread intake including: o Provide in-office support Monday – Friday, 8AM-5PM PT and periodic after hours work as required. o Perform tech tasks as self-assigned and assigned by tech managers, including but not limited to: Triaging tickets out to technical resources for them to work on Answering the phone to create tickets and/or triage callers to a technical resource. Performing audits of our security policies (TurnPoint Security Package), including documenting evidence that polices are correctly configured Creating and licensing new users and performing changes for existing users Computer setup for new hires/replacement computers Shipping and receiving equipment, and ensuring inventory is updated Traveling to clients' offices for troubleshooting, equipment delivery/setup, and more o Proactively identify, prioritize, diagnose, troubleshoot issues and deliver accurate tech work. o Walk clients through the problem-solving process in plain language terms, on their tech level. o Create, review and maintain tasks owned by self for support of client projects. o Maintain awareness of current work and status, managing tasks through to successful closure. o Create tasks, to contribute to client onsite visits and related meetings. o Ensure proper recording, documentation, and closure of all client inquiries using online tools. o Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required. o Monitor and update all assigned tickets on a daily basis. o Perform daily client work remotely and onsite at client locations when necessary. o Record and document tech processes to contribute to TurnPoint Tech Manual. Leadership Responsibilities: 8% Exemplify and champion superior client communication and service. Emphasize quality, continuous improvement and high performance. Enact and champion company policies. Track, route, and redirect issues to correct resources and internal team for support. Balance support ticket threads, task execution and project work for timely completion. Escalate unresolved client queries to the next level of support properly and in a timely manner. Adhere to workflow best practices: attention to detail, thoroughness, and follow-through. Train and mentor the tech team. Special Position Requirements: 2% Obtain and maintain technical certifications as required. Other duties as assigned. Physical Demands & Work Environment Ability to move equipment and lift 50 lbs. as required. SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development. Benefits Our comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements. Job Location This role is located in Seattle, WA and is an in-office role. Equal Opportunity TurnPoint is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Pay Range Competitive pay, commensurate with experience. The pay range for this role is $20.76 - $24.04 per hour. Application Process Interested candidates should submit their application. Qualified candidates will be invited to participate in a one-way video interview via the Spark Hire platform. Candidates should promptly respond to any follow-up emails. Powered by JazzHR DXumfyrzRN

Job DescriptionSalary: $20/hr DOE Hemisphere Solutions is an outsource IT provider serving all technical needs for a range of non-profits and small to mid-size businesses. We are looking for skilled IT professionals interested in joining our growing team in Bellingham, WA.Individuals in this position are responsible for providing technical assistance and support related to computer systems, hardware, or software. Understanding and proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the IT Support Specialists day-to-day role. An ideal candidate must effectively interpret, diagnose, resolve and follow up with issues reported by customers. The representative must be an excellent communicator, highly organized, and self-motivated to professionally support the customer via telephone, email communications and on-line case management. Essential Skills & Responsibilities: Provide technical assistance, in person, over the phone, or via remote-access for incoming queries and issues related to computer systems, software, and hardware Ask questions and get information in order to diagnose computer problems and discern what level of support is needed when a problem is presented Install, modify, and repair computer hardware and software Diagnosing issues with computer software, peripherals, and hardware Talking clients through basic problem-solving processes Providing basic computer training Following up with clients Ensure proper recording, documentation, and closure of service tickets Resourcefulness and quick-thinking nature to troubleshoot technical issues as they arise Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time Commitment to preserve and grow your knowledge of help desk procedures, products, and services Ability to meet deadlines and adjust to changing priorities Ability to quickly gain new skills and knowledge when faced with new challenges Work as part of a team in stressful situations; maintain composure and sense of humor in the face of heavy workload and constant interruptions Business awareness: knowledge of the customer and how IT relates to their business Provide best-in-class IT services to our client base Attention to detail Other Tech support duties as assigned Qualifications & experience: Technical support/customer service help-desk experience Demonstrated level of success in the development of client relationships Proficient in Microsoft Office and Windows operating systems in a domain environment Enjoy working with customers and external audiences Understanding of cloud computing services Ability to work independently, take initiative, and have a strong desire to learn Excellent critical thinking skills, including troubleshooting, problem analysis, and resolution Applicants must have a clean criminal history. All job offers will be contingent upon successful completion of a criminal background check. Nice to Haves: 2+ years of IT experience Prior account management experience or experience servicing clients Microsoft SharePoint & Microsoft 365 experience A Bachelor's degree in Business, Information Systems or other applicable degree in related fields Job Type: Full-time Pay: From $20.00 - $25.00 per hour DOE Expected hours: 40 per week Benefits: 401(k) 401(k) matching Flexible schedule Health insurance Paid time off Professional development assistance Referral program Schedule: No nights No weekends Supplemental Pay: Bonus opportunities Work Location: In person

Job DescriptionSalary: $22.00 - $24.00 /Hr DOE About Inventprise At Inventprise, developing innovative and widely available vaccines is in our DNA. By producing targeted vaccines for populations worldwide, we're addressing global health inequalities and empowering people to live healthy livesno matter where they live. Headquartered in Redmond, WA, our goal is to deliver affordable, effective vaccines at large scale to Low and Middle-Income Countries, as well as populations in the U.S. and around the world. Inventprise is committed to creating a diverse and inclusive workplace, where our people are inspired to do their best work. Were proud to have some of the worlds most qualified industry scientists, researchers, and manufacturing professionals on our team, and strive to create a vibrant, dynamic presence in the Washington State Life Sciences environment. What the Role Offers - Support Technician Daily the Support Technician is expected to have a full understanding of the daily schedule and required tasks, promoting adequate assessment and response to any production demands. The Support Technician will be responsible for the fulfillment of immediate requests from manufacturing operations departments including but not limited to, assembly preparation, kitting of materials for delivery, routine stocking, spill response, facility sanitization, and general sanitation duties. What You Need to Succeed Assist in the setup, breakdown, and cleaning of equipment and manufacturing areas before and after production runs. Collaborate with manufacturing and quality teams to ensure the facilities are prepared and ready for production activities as per schedule. Execute and maintain strict cleaning and sanitization protocols in compliance with current Good Manufacturing Practices (cGMP) guidelines and Standard Operating Procedure (SOPs) Conduct routine inspections of cleanrooms to identify any cleanliness or safety issues, promptly reporting and addressing them according to establish procedures. Follow and document all procedures, including batch records, cleaning logs, and any other required documentation accurately and in a timely manner Adhere to safety protocols and guidelines, including proper handling of spills and disposal of hazardous waste materials. Participate in training sessions and meetings to stay updated on the latest industry standards, regulations and best practices. Assist with movement of chemicals; work with EHS/Spill Response Teams for containment of spills and Support a standard 40-hour work week with flexibility to support occasional off-shift hours and/or weekends. Provides support to production and flow management of the facility through material delivery, assembly construction, production schedule changes, losses and inventory information. Administrative tasks such as attending shift exchange, daily production meetings, sending/receiving emails, training, etc. Perform other tasks as assigned. Required Qualifications: High school diploma or equivalent is required; additional technical or vocational training in biopharma manufacturing, cleanroom operations, or related fields is a plus. Experience with sanitization, aseptic technique and/or sterile processes in a regulated setting (GMP, OSO) is highly preferred. Physical Demands: Physical stamina and the ability to stand, bend, and lift heavy objects up to 30 pounds when necessary. Ability to aseptically gown and work in a clean room environment for extended periods Mental Demands: Ability to follow detailed instructions and maintain accurate documentation. Acquire job skills and learn company policies and procedures to complete routine tasks, always keeping safety and quality procedures in mind. Working Conditions: Use and maintain personal protective equipment (PPE) to ensure personal safety and hygiene during cleaning and sanitization processes which required the mixing, storage and disposal of chemical solutions. Estimated Base Salary: $22.00 - $24.00 / hourly DOE Benefits: Medical, Dental, Vision, FSA, or HSA: Inventprise contributes 80% toward the Medical, Dental, and Vision coverage for the employee, and their enrolled spouse, and dependents. Medical plans are currently provided through Premera Blue Cross. 401(k) program: Inventprise offers both pre-tax 401(k) and post-tax Roth retirement savings plans, letting you decide how you want to save for the future. We also make an employer contribution of 3% of your total earnings each pay period, regardless of whether you contribute. Paid Time Off: Generous PTO, in addition to paid holidays. Stock & Bonus Plans: Employees are eligible to participate in the Companys Bonus and Stock plans. Our People-First Philosophy At Inventprise, youll be part of a world-class team working on innovative vaccines and technologies that have global impact. Our people are an integral part of our strategy, allowing us to grow as a company and improve our performance year-over-year. Our company was built on the belief that by working together, we have the ability to make the world a better place and improve lives. We have a growth mindset and are constantly looking for ways to enhance our contributions to improve global health. We believe that when we support each other and set high standards, we are able to do our best work. Equal Opportunity Employer Inventprise is an equal-opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender, identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.

Don’t let the quirky name fool you! We’re on a mission to radically transform the data analyst user experience. We think we can empower and delight analysts using a novel cloud architecture built on top of DuckDB, an open source foundation with a vibrant community. Our team is a diverse mix of passionate, collaborative and empathetic data industry veterans from Google, Amazon, Meta, Snowflake, SingleStore, Databricks, and the like. Core Responsibilities We are seeking a highly motivated and skilled Technical Support Engineer to join our dynamic team at MotherDuck. This is an opportunity to join as a founding member of the Support Engineering team and shape the customer experience for MotherDuck. The ideal candidate will be proficient in SQL, possess a deep understanding of databases, networking, and data engineering, and have strong troubleshooting skills. This role requires high customer empathy and the ability to effectively communicate technical solutions to both technical and non-technical audiences. As a Support Engineer, you will play a critical role in helping our customers resolve technical challenges and ensuring a seamless user experience with MotherDuck's data platform solutions. This role is based in our Seattle HQ. Key Responsibilities: SQL Expertise: Use SQL to query, troubleshoot, and optimize database performance, providing insights and resolutions to customer data-related issues. Technical Troubleshooting: Diagnose, analyze, and resolve complex customer issues related to our software, database, and networking environments. Customer Support: Provide exceptional support to MotherDuck customers by understanding their challenges, effectively communicating solutions, and ensuring issues are resolved promptly. Networking Knowledge: Assist customers in identifying and troubleshooting network-related issues, including connectivity problems, configurations, and protocols. Data Engineering Understanding: Collaborate with internal teams and customers to troubleshoot data pipelines, ETL processes, and integrations with data platforms. Incident Management: Manage technical incidents from initial reporting through to resolution, ensuring proper documentation and communication at each step. Collaboration: Work closely with the engineering, product, and customer success teams to ensure customer issues are properly prioritized and resolved. Knowledge Base Contribution: Contribute to internal and external documentation, including FAQs, troubleshooting guides, and best practices to enhance customer self-service. Continuous Improvement: Identify opportunities for process improvements to increase the efficiency and effectiveness of the support function. Requirements 3-8 years of experience as a Support Engineer or similar role Bachelor's degree in Computer Science, Information Systems, Informatics, a related field preferred or equivalent professional experience Excellent communication skills with a customer-first mindset, able to explain complex technical issues to non-technical users with patience and clarity. Demonstrated ability to write, understand, and optimize SQL queries to troubleshoot and resolve database issues. Proven ability to identify, diagnose, and resolve technical issues with a high level of customer empathy Technical Knowledge: Solid understanding of networking protocols, IP addressing, DNS, and general networking concepts. Familiarity with databases (e.g., MySQL, PostgreSQL) and data engineering concepts (ETL pipelines, data warehousing). Familiarity with scripting languages (Python, NodeJS, Java) to automate troubleshooting tasks Experience with data engineering tools like dbt, Airflow, Spark or similar platforms. Experience with support ticketing systems, remote troubleshooting tools, and monitoring platforms. Analytical mindset with a focus on identifying root causes and preventing future issues. Collaborative attitude, able to work across teams to solve customer challenges efficiently. What we provide Competitive compensation and stock options 100% paid medical, dental, and vision for employees 80% paid medical, dental, and vision for dependents Unlimited Paid Time Off 401k plan Opportunities to build team connections via company summits 2x a year and team summits 1-2x a year. Hybrid work environment Please Apply Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications. MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Compensation Range: $100K - $135K

$31.50 - $45.00 (est. hourly) Our client is seeking a Technology & Onboarding Specialist to join their team! This position is located in Seattle, Washington. Develop and implement sourcing strategies to onboard contractors Work with cross-functional teams to execute contractor sourcing initiatives from start to finish Coordinate with hiring managers, identify hiring needs and job requirements to quickly onboard new talent Manage the contractor sourcing process, including working with selected vendors, resume screening, and candidate communication Onboard vendors with everything they need to start working Ensure a consistent and positive onboarding experience for new vendors Ensure we have adequate licensing to cover software vendors will require Continuously improve the sourcing and onboarding process Offboard vendors when their role ends ensuring a smooth transition and assets reclaimed Assist in negotiations and manage vendor contracts and relationships Provide feedback as needed to vendors on contractor vetting process Embody values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable Desired Skills/Experience: Bachelor's degree in Supply Chain, Human Resources, Business Administration, or a related field 3+ years of experience in sourcing and onboarding or IT related field Exceptional client relationship, communication, and negotiation skills Exceptional conceptual thinking, analytical and project management skills Ability to work independently and as part of a team Ability to find solutions to complex issues that incorporate the needs of a variety of users Excellent organizational and time management skills Proficiency in HR software and systems Benefits: Medical, Dental, & Vision Insurance Plans 401K offered

Robert Half Technology is seeking a skilled and customer-focused Help Desk Support Specialist to support a client in the real estate industry. The ideal candidate will have at least 2+ years of experience in a help desk environment, a strong understanding of Windows OS, and a commitment to delivering exceptional customer service. Location: 100% onsite in Bellevue, Washington Duration: 6-month contract-to-hire Schedule: Monday-Friday (8-5pm) Key Responsibilities: This role primarily involves supporting phone lines, providing end-user support, and resolving technical issues. The Help Desk Support Specialist will also be responsible for following scripts for imaging tasks, performing password resets within Active Directory, and troubleshooting various Microsoft products. Phone and End-User Support: Provide timely and effective support for incoming calls and help desk tickets. Resolve technical issues related to software, hardware, and mobile devices. Escalate unresolved issues to appropriate teams when necessary. Technical Troubleshooting: Diagnose and resolve problems with Microsoft products, including Office 365, Visio, and MS Teams. Perform password resets and account management within Active Directory. Assist with imaging tasks. Customer Service: Deliver excellent customer service to both non-technical and technical users. Clearly communicate solutions and provide guidance to end-users in a professional manner. Adapt to shifting priorities and maintain flexibility in a fast-paced environment. Qualifications: Must-Haves: 2+ years of experience in a Help Desk or IT Support roles. Strong understanding of Windows OS. Excellent customer service skills. Experience with ticketing systems. Relevant IT certifications. Knowledge of Active Directory management. Soft Skills: Ability to communicate effectively with both non-technical and technical users. Strong organizational skills with the ability to prioritize and shift tasks as needed. Commitment to safety and proper handling of equipment. The pay range for this position is $25/hour to $30/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Since 1986, Clipper has provided marine transportation from Seattle, WA to Victoria, BC, creating amazing memories for travelers locally and around the world. We operate Seattle's iconic Victoria Clipper high-speed catamaran ferry offering a unique getaway and partnering with hotels and sightseeing activities. We also offer seasonal whale and sealife excursions. In 2016, Clipper became a proud part of the FRS Group, an international maritime company with headquarters in Germany. Position Overview: FRS Clipper seeks an individual who shares our passion and love of the Pacific Northwest working in the travel and hospitality industry. We are looking for a committed, diligent, and customer-oriented person who wants the opportunity to make a significant contribution to our Information Technology department. About the Successful Candidate: This role requires someone who is a highly organized, technically skilled professional with a passion for supporting end-users within a complex and rewarding industry. This individual possesses a solid foundation in troubleshooting hardware, software, and network problems, along with expertise in operating systems, security protocols, and system management. Strong communication skills enable them to explain technical concepts in a clear and user-friendly way, ensuring all users feel supported and understood. The ideal candidate is proactive, resourceful, and excels in managing multiple tasks efficiently, balancing daily support requests with ongoing maintenance and updates. With a focus on customer service, they maintain a positive, patient approach, ready to assist users at all levels of technical proficiency, ensuring smooth and uninterrupted IT operations across the organization. About the Role: The IT Support Specialist provides technical assistance and support to end-users, troubleshooting hardware, software, and network issues to ensure optimal system performance and telecommunication systems for approximately 100-200 persons located in Seattle, Washington and Victoria, BC. This role requires a customer-focused approach to resolving IT-related inquiries, diagnosing problems, and implementing effective solutions. It is important that this person is able to follow direction from multiple management levels. The IT Support Specialist works closely and collaboratively with Clipper's owner, FRS Group. The position reports to the Director of Finance & IT and also has dotted-line reporting to FRS Group headquarters located in Flensburg, Germany. This role is also supported by the IT Support Assistant located in Victoria, BC. Job Duties: End user support Troubleshoot and resolve incoming helpdesk requests from end users via online tracking system Manage end user computers, phones, peripherals, and audio/video requirements Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications Install and troubleshoot OS and desktop applications Manage Active Directory and Exchange user setup and management Maintain, optimize and monitor VPN and remote access systems Infrastructure support Maintain, troubleshoot and monitor the Clipper's WAN (office) and LAN (vessels) Maintain, troubleshoot and monitor end user infrastructure (e.g. site-to-site VPN, client VPN, internal networks) Maintain, troubleshoot and monitor IT infrastructure (servers, computers, phones, networks, phone system, demarks, etc.) Maintain, upgrade, troubleshoot and monitor POS system (Revel) on vessels Maintain, monitor and manage network security: firewalls, host security, file permissions and system integrity Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution Maintain, document and manage replacement schedule for system hardware and software Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment and software Incident response Provide on-call emergency maintenance activities supporting network operations, including during non-business hours Investigate and troubleshoot IT incidents Communicate effectively to management and end users during IT incidents Prepare high-level root cause analysis reporting Other duties Coordinate network activities with peer located in Victora, BC Work with third-party vendor for quarterly security scan Maintain accurate computer and server hardware assets via asset tagging and inventory database Manage and execute the backup and disaster recovery plans Manage annual renewal contracts and URL domains Develop, update, and maintain IT network policies in coordination with Director Education: Associate or bachelor's degree in information technology, computer science, or a related field preferred Relevant certifications indicating skill level and proficiency are preferred, including, but not limited to: CompTIA A+, Microsoft Server Certificates, MCITP, CCENT, Cisco CCNA, Server+, Linux+, ITIL/ITSM Experience: 2+ years in similar role or function Hands-on experience with Windows, Java, Oracle, Linux, and MacOS Experience troubleshooting network connectivity and supporting common IT infrastructure Solid application support experience Experience with cloud platforms (Azure, AWS, etc.) is preferred Experience with Tableau or related business intelligence software is preferred Experience with Atlassian Jira or other bug tracking software is preferred Experience working with overseas development or support teams is preferred Prior roles within Tourism, Travel, and/or Hospitality industries is preferred Skills: Excellent written and verbal communication skills; fluent in English language (speaking, reading, writing); proactive communicator Detail oriented, accurate, organized, and ability to prioritize workload Committed to continuous improvement and strong customer service Excellent troubleshooting skills and root cause analysis to assist with a myriad system issues and answer questions regarding product set-up Ability to work collaboratively and independently in a fast-paced and dynamic environment Ability and willingness to work with flexibility under pressure and deadlines Manages confidentiality without exception Willingness to work through conflicts with openness Motivated self-starter Strong problem-solving skills Strong documentation skills Ability to carry/lift at least 50 pounds Technologies you will support include: Active Directory, DNS, DHCP WAN Networking Load Balancers (e.g. F5 BIG-IP) VPNs & Firewalls (e.g. SonicWall, FortiGate, Meraki) Wi-Fi Optimization (Meraki) Linux (e.g. RHEL) Printers (set up, installation, print servers, repair, troubleshooting) Shoretel/Mitel Phones (setup, troubleshooting) User administration (Email, Active Directory, Phones, etc.) Server Virtualization (VMWare and Hyper-V) Microsoft Windows 10 and 11 VLANs and switch redundancy Cybersecurity including network segmentation and firewalls Chrome Boxes, Chromebit, Google Enterprise Network Optimization (trunking, VOIP) Point-of-sale systems (Revel) Exchange Server, Office 365 (back-end and desktop support) Hornet Security Matrix42 Job Type: Non-Exempt, Full Time, 40 Hours per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Physical setting: Office 4 days per week minimum with 1 optional date remote after initial training and probationary period Schedule: Monday to Friday; available for emergencies on weekends and after hours during the work week Ability to commute/relocate: Reliably commute or planning to relocate before starting work to Seattle, WA 98121 Other: Possess a valid TWIC or ability to obtain one within 30 days of starting work; Ability to travel between U.S. and Canada preferred but not required

Job Description One of the recognized leading US corporate law firms seeks an associate to join their Technology Transactions Group. The ideal candidate must have 4-6 years of transactional and licensing experience, focused on representing life science companies. Have an interest in the dynamic world of life sciences, including biotechnology, pharmaceuticals, digital health, medical devices, diagnostics, and discovery tools. A biological science, chemistry, engineering, pharmacy and/or business background or relevant in-house legal experience, will be considered favorably. Superior academic credentials and excellent verbal, written, and interpersonal skills. Experience should include all or some of the following: complex partnering and licensing arrangements; agreements with academic or research institutions; research and development agreements; manufacturing, supply, and distribution agreements; clinical trial arrangements; material transfer and non-disclosure agreements; and mergers, acquisitions, divestitures, spin-outs and joint venture transactions for companies in the life sciences sectors. Successful candidates must be comfortable with significant client interaction, including counseling clients on day-to-day matters, and a desire to grow into a role leading the structure and negotiation of complex strategic transactions for clients.

Job DescriptionTechnical Specialist Reports to Connor HartlingOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the face of the TurnPoint Technology Helpdesk team including, fielding calls and tickets, assigning tickets, working on tickets, and escalating client flags or tech issues as appropriate to managers. Monitor own workflow and project tasks. Accountable for accurately triaging customer issues, performing technical work, and thorough internal documentation through to successful resolution and closure. Accountable for escalating key executive and tech issues appropriately to managers.Key TechnologiesExperience Preferred Windows 11+ Apple Operating Systems Microsoft 365, including Microsoft Teams and Microsoft Outlook Asana Airtable Key Responsibilities Technical & Customer Service Responsibilities: 90% Leadership: 8% Special Requirements: 2% Technical & Customer Service Responsibilities: 90% Triaging customer requests over email and phone Dispatching tasks to colleagues Scheduling work with customers Consulting with customers to determine the severity and impact of their issues Creating procurement requests per TurnPoint’s procedures Act as liaison between clients and technical staff. Function as client interface on phones and ticket thread intake including: o Provide in-office support Monday – Friday, 8AM-5PM PT and periodic after hours work as required. o Perform tech tasks as self-assigned and assigned by tech managers, including but not limited to: Triaging tickets out to technical resources for them to work on Answering the phone to create tickets and/or triage callers to a technical resource. Performing audits of our security policies (TurnPoint Security Package), including documenting evidence that polices are correctly configured Creating and licensing new users and performing changes for existing users Computer setup for new hires/replacement computers Shipping and receiving equipment, and ensuring inventory is updated Traveling to clients' offices for troubleshooting, equipment delivery/setup, and more o Proactively identify, prioritize, diagnose, troubleshoot issues and deliver accurate tech work. o Walk clients through the problem-solving process in plain language terms, on their tech level. o Create, review and maintain tasks owned by self for support of client projects. o Maintain awareness of current work and status, managing tasks through to successful closure. o Create tasks, to contribute to client onsite visits and related meetings. o Ensure proper recording, documentation, and closure of all client inquiries using online tools. o Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required. o Monitor and update all assigned tickets on a daily basis. o Perform daily client work remotely and onsite at client locations when necessary. o Record and document tech processes to contribute to TurnPoint Tech Manual. Leadership Responsibilities: 8% Exemplify and champion superior client communication and service. Emphasize quality, continuous improvement and high performance. Enact and champion company policies. Track, route, and redirect issues to correct resources and internal team for support. Balance support ticket threads, task execution and project work for timely completion. Escalate unresolved client queries to the next level of support properly and in a timely manner. Adhere to workflow best practices: attention to detail, thoroughness, and follow-through. Train and mentor the tech team. Special Position Requirements: 2% Obtain and maintain technical certifications as required. Other duties as assigned. Physical Demands & Work Environment Ability to move equipment and lift 50 lbs. as required. SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development. Benefits Our comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements. Job Location This role is located in Seattle, WA and is an in-office role. Equal Opportunity TurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Salary Range Competitive salary commensurate with experience. The salary range for this role is $40K-50K. Application Process Interested candidates should submit their application and promptly respond to any follow-up emails. Powered by JazzHR dDBTdBbJeT