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Technical assistant jobs in Nashville, TN

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  • Technology Support Specialist

    CSI Companies 4.6company rating

    Technical assistant job in Nashville, TN

    CSI Companies is seeking a Technology Support Specialist to work with one of our top clients and a great organization! Type: 100% onsite Pay: $18hour W2 Duration: 12-month contract Shift: Monday - Friday, 8am - 5pm Description: Provide technical support to ensure smooth operation of IT systems and infrastructure. Respond to incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software problems. Install, configure, and maintain computer hardware, software, networks, printers, and scanners. Monitor and maintain computer systems and networks for optimal performance. Document technical issues, resolutions, and procedures for future reference and training.
    $18 hourly 4d ago
  • Technical Support Specialist

    Computer Manufacturing

    Technical assistant job in La Vergne, TN

    We are seeking skilled NVIDIA Server Support Technicians to install, configure, maintain, and troubleshoot NVIDIA servers and related hardware in a fast-paced data center environment. Key Responsibilities: Install, configure, and deploy NVIDIA servers for optimal performance and scalability. Perform maintenance and firmware updates on NVIDIA GB200 servers. Troubleshoot and resolve server hardware/software issues to minimize downtime. Monitor and optimize server performance and stability. Apply system updates, patches, and drivers as needed. Assist with server integration and data center operations, including rack setup and cabling. Maintain documentation on configurations, maintenance, and issue resolution. Collaborate with IT and network teams to ensure seamless operations. Required Qualifications: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proven experience supporting NVIDIA or similar high-performance server hardware. Strong understanding of server components, OS (Linux/Windows), and networking (TCP/IP, DNS, DHCP). Experience with server virtualization and data center operations. Excellent troubleshooting, problem-solving, and communication skills. Preferred Qualifications: Experience with NVIDIA GPUs, CUDA, or high-performance computing environments. Knowledge of IPMI, iLO, or similar management frameworks. Certifications such as CompTIA A+, CCNA, or equivalent. Familiarity with AWS, Azure, or Google Cloud integration.
    $35k-58k yearly est. 2d ago
  • Technical Support Specialist

    Wavetronix LLC 3.6company rating

    Technical assistant job in Nashville, TN

    Product Support Technician Success Profile * This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: * Provide world-class support for Wavetronix products on the phone, via email, and in person. * Document and track all customer interactions in CRM, including cases, activities, and communication. * Track and update RMAs providing reports/updates to customers and internal teams. * Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. * Master installation, configuration, and troubleshooting of Wavetronix products. * Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. * Document processes, produce detailed trip reports, and maintain CRM knowledge base. * Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. * Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. * Provide technical training on products to customers, both in the field and in-office. * Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. * Build positive relationships with customers and provide excellent customer support. * Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. * Maintain an expert-level understanding of Dynamics 365 Customer Service. * Possess strong written and verbal communication skills. * Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. * Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. * Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. * Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: * Previous experience in a similar technical support role. * Strong technical background with a technical degree or certifications * IMSA Signal Technician Level I or Level II (Field) a plus but not required. * Excellent problem-solving and troubleshooting skills. * Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. * Knowledge of networking concepts. * Exceptional written and verbal communication skills. * Ability to work independently and within a team. * Willingness to travel to multiple locations as required. * Self-motivated and driven to achieve customer satisfaction. * Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives. * Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. * Able to effectively use mobile and desktop tools and applications. * Have a positive relationship with Wavetronix customers. * Able to understand and effectively communicate technical procedures and processes to customers. * Comprehend customer requirements and make appropriate recommendations to the client. * Effectively communicate and cooperate with Technical Services and share information across the organization. * Demonstrate a functional knowledge of the RMA process. * Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones * Master installation and configuration of Wavetronix products. * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. * Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. * Learn intersection and controller cabinet basic operation. * Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $35k-66k yearly est. 42d ago
  • Demo Technician/Mitigation Specialist

    A&H Companies 3.9company rating

    Technical assistant job in Murfreesboro, TN

    Are you experienced in water, fire, smoke, or mold mitigation and ready to join a growing team? We're looking for Lead Mitigation Specialists and Mitigation Technicians who can manage jobs, operate tools, & work with customers & adjusters. What You'll Do: Lead demo & drying projects Use tools & meters like a pro Communicate with customers & adjusters Train teammates & document job progress Deliver top-tier service to homeowners in crisis What We Need From You: Strong communication skills Lift up to 100 lbs Power tool knowledge IICRC certs a PLUS Construction/plumbing/electrical = BONUS Clean drug test & background check What You Get: Competitive pay + commission Paid time off Health, dental, vision, life insurance 401(k) + HSA Come grow with a team that's making a difference in people's lives every day! Pay starting at $18.00/hr depending upon experience
    $18 hourly 60d+ ago
  • Medical Technician (Medical Assistant)

    Athena Care 4.4company rating

    Technical assistant job in Clarksville, TN

    Full-time Description At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states. Athena Care provides comprehensive mental health services to children, adolescents, and adults across middle Tennessee. Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans. Athena Care is currently seeking a Medical Technician for our Clarksville clinic with a schedule of Monday - Friday, 8am - 5pm. The Medical Technician provides patient observation and care for patients undergoing interventional psychiatry treatments in accordance with provider-established guidelines and protocols as well as supporting medical providers with patient needs related to labs, vitals, and phone calls. Assists with interventional treatments as directed and in accordance with policy and procedure Orders and maintains inventory of controlled substances in compliance with DEA and FDA guidelines. Effectively and accurately performs laboratory procedures including completion of drug screens, venipuncture draw, vital signs, and/or other specialty tests. Monitors messages, call lines, and faxes for patient inquiries, delegating information appropriately to medical providers for guidance and providing requested information to patient pharmacies. Responds to patient communications quickly and efficiently. Appropriately engages with and supports patients based on therapeutic best practices. Appropriately and accurately documents in Electronic Medical Record (EMR). As needed, schedules patient appointments. Identifies and resolves work problems to ensure quality patient service. Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc). Communicates effectively within the organization providing regular updates to providers, supervisors and peers about current and completed tasks. Provides coverage for other work areas when needed Other duties as assigned Requirements Job Requirements & Qualifications: Education/Experience: High school diploma or equivalent required. 2 years or more previous healthcare experience preferred Prior phlebotomy experience required. Licenses/Certifications: Current Medical Assistant or phlebotomy certification preferred. Current Basic Life Support (BLS) certification preferred. Knowledge, Skills, & Abilities: Knowledge of medications, standard medical procedures, and HIPAA compliance. Proficiency with Microsoft Office programs (specifically Outlook, Teams, and Excel) and Electronic Medical Records (EMR) Verbal communication Listening Data entry skills People skills Informing Customer service Attention to detail Professionalism Multi-tasking Physical Requirements This role requires frequent reaching, pulling, pushing, or carrying up to 10 lbs, and occasional reaching, pulling, pushing, or carrying up to 50 lbs. This role requires the use of common medical equipment (for example, stethoscope, needles) in the provision of patient care. This role requires routine use of phone systems, video monitoring, and walking/standing/sitting to monitor patients.
    $26k-33k yearly est. 58d ago
  • Help Desk Support Level 2 - Managed Service Provider

    K2 Staffing, LLC

    Technical assistant job in Nashville, TN

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Nashville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $35k-58k yearly est. 26d ago
  • Handyman / Home Service Technician Assistant

    Trublue

    Technical assistant job in Nashville, TN

    Responsive recruiter Replies within 24 hours Role: Handyman / Home Service Technician Assistant We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Mt. Juliet is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $15.00 - $22.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $15-22 hourly Auto-Apply 60d+ ago
  • Tier 1 Support Analyst, IT Service Center

    Cardinal Health 4.4company rating

    Technical assistant job in Nashville, TN

    What IT Service Center contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Service Center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures. This job family serves as a liaison between the client/customer and other internal Information Technology resources to resolve business issues related to technologies and, as necessary, escalates complex and large-scale issues to other job families. IT Service Center maintains a knowledge repository which is maintained for use across IT to assist in supporting clients/customers. Responsibilities Serve as the initial contact for IT support requests remotely and on-site in the Nashville office, as well as through the phone intake queue, email, MS Teams, and the IT Ticketing system. Log, Categorize, and prioritize all incoming support requests in the IT ticketing tool. Provide first-level troubleshooting and resolution for common technical issues including: Password resets and account access issues Email and collaboration tools support Software installation and configuration assistance Basic network troubleshooting Printing and peripheral device troubleshooting Escalate unresolved or complex issues to higher-level support teams following established procedures Deliver clear and courteous communication, ensuring users are kept informed of ticket status and resolution progress. Follow IT policies, procedures, and service level agreements (SLAs) to ensure consistent and timely support Document solutions and update knowledge base articles to aid future troubleshooting Participate in ongoing training to maintain and grow technical knowledge. Adhere to and uphold security posture of the organization; escalate immediately if unsure. Qualifications 0-2 years of experience, preferred Bachelor's degree in related field, or equivalent work experience, preferred What is expected of you and others at this level Applies basic concepts, principles and technical capabilities to perform routine tasks Works on projects of limited scope and complexity Follows established procedures to resolve readily identifiable technical problems Works under direct supervision and receives detailed instructions Develops competence by performing structured work assignments Anticipated hourly range: $22.30 per hour - $32.00 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/15/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-Hybrid Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $22.3-32 hourly Auto-Apply 48d ago
  • KPMG - Technology Assurance Audit Associate | Multiple Locations (Summer/Fall 2026), application via RippleMatch

    Ripplematch Internships 3.9company rating

    Technical assistant job in Nashville, TN

    This role is with KPMG. KPMG uses RippleMatch to find top talent. Start Season & Year: Summer/Fall 2026 Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. It has also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it is no wonder we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you are as passionate about your future as we are, join our team. KPMG is currently seeking a Technology Assurance Audit Associate to join our Audit Services team. Responsibilities: Work as part of a team to play an integral role in conducting IT audits and serve the capital markets by helping ensure accuracy and reliability of client financial information while upholding the principles of objectivity and independence; contribute to the overall effectiveness of our clients operations while maintaining the highest standards of our professional integrity Learn to prepare clear and well-structured documentation regarding our understanding of clients processes and information technology (IT) systems, including identification of IT risk points and IT controls that mitigate the risk points; review clients IT and business processes, risk, controls and compliance requirements against leading practice, industry or client frameworks to identify gaps in design and execution; execute and document the testing of clients IT and automated controls, including IT security, programming and governance controls, with clear explanations of procedures performed and results Support engagement teams through the use of Data and Analytics (D&A) in the audit including data extraction and analysis; utilize a range of technologies and data analysis tools to execute substantive IT Audit procedures, such as artificial intelligence (AI), Excel, Alteryx, SQL and Power BI; assist in the preparation of the related documentation Assist with pre and post system implementation assessments and digital transformation reviews to support a clients transition to a new system and processes aligned with the clients plans, resources and needs; focus on determining whether controls are designed and operating effectively and migrated data is complete, accurate and reliable Support project management activities by assessing and reporting status, tracking deliverables and coordinating action items; identify and communicate findings and recommendations to engagement teams and assist in communicating to client personnel, as needed; build and maintain professional relationships commensurate with level and experience Learn new and emerging technologies such as cyber, automation, artificial intelligence, modern ERP systems and blockchain; apply learning to attestation, assessment and external audit engagements Qualifications: Must be pursuing and have obtained by the start date or have completed the following degrees/majors in the past 12 months: Bachelors degree or higher in Management Information Systems, Accounting Information Systems, or equivalent program from an accredited college or university; Information Systems with an Accounting double major is preferred Preference for candidates pursuing the minimum educational requirements for CPA licensure in principal place of business (the state in which the office is located) for this position before beginning fulltime or candidates pursuing a CISA Preferred GPA of 3.0 or above General understanding of business systems and technology, as well as data analysis techniques Exposure to ERP systems such as SAP, Oracle, NetSuite, or Workday is preferred but not required Strong technical aptitude and critical thinking skills; demonstrated quality service mindset; ability to navigate MS Office applications, including Excel, PowerPoint, Word and Outlook Excellent communication, time management and leadership skills; agile, flexible and adaptable team player; resourceful in delivering high-quality work; ability to demonstrate project management skills is a plus Must reside within a reasonably commutable distance to the office for this position and be able to travel to reasonably commutable work locations using own means of transportation, such as a personal vehicle or public transportation Technology Assurance professionals are expected to work in-person at a KPMG office or client site on an average of three days per week; some client site locations may require travel and overnight/extended stay (varies by office) Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”. Follow this link to obtain salary ranges by city outside of CA: ************************************************************************* California Salary Range: $78000 - $90000 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $78k-90k yearly Auto-Apply 60d+ ago
  • IT Help Desk Technician

    Tri Star Energy 3.7company rating

    Technical assistant job in Nashville, TN

    Tri Star Energy is currently seeking an experienced and qualified IT Help Desk Technician to join our innovative IT team in our Store Support Center in Nashville TN. The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office. Serves as a liaison to our customers in an effort to minimize impacts on productivity while enabling our customers to be successful in their efforts. Tri Star Energy has been recognized as one of Nashville s top workplaces for the last 6 years in a row and is continuing to build out an amazing team of high-impact professionals. If you are looking for an opportunity to be a part of a team of talented IT professionals, increase your visibility and impact across an enterprise, and deepen your cross-functional tactical and strategic skill sets, we are the place for you! Benefits of Working at Tri Star Energy: Competitive Compensation Structure Affordable Healthcare Insurance Tuition Reimbursement Credentialing Support HSA Contributions & Matching PTO & Community Service Days Employee Discounts and Perks 401K Matching/Immediate Vesting Corporate Chaplaincy Program Employee Assistance Program/Tri Star Cares Primary Responsibilities: Provides timely and professional support of incident ticket submissions, emails, and/or phone calls. Provides support of the Microsoft 365 Suite. Provides training of end-users on the use of personal computer hardware and software. Provides IT support of office equipment and cabling (i.e., PC hardware and software, Laser Printer, Handheld Scanner, Cat-5 repair/drop, etc.). Provisions and maintains desktops, laptops, and phones for users; provides configuration and relocation of computer equipment as required. Documents, triages, resolves, and/or escalates all identified issues through appropriate channels. Provides follow up for any unresolved helpdesk tickets, regardless of the assignment. Makes great customer service a requirement in all aspects of duties, including communicating technical information to non-technical personnel. Required Qualifications: High school diploma or G.E.D. equivalent; Associates degree in IT, Computer & Information Systems, Computer Science, or a related field. 2+ years of prior experience working in a desktop support, customer support, and/or helpdesk environment Or, any equivalent combination of education and experience in job-related activities Preferred Qualifications: Prior experience in a retail environment Prior experience supporting Point of Sale (POS) systems Prior experience supporting on-prem Active Directory About Us: Tri Star Energy is a growing, local, family-owned company with nearly two thousand employees and 200+ locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are the Mid-State s premier convenience retailer and one of the leading fuel providers in the Southeast. Tri Star Energy has been recognized as one of Nashville s top workplaces for the last 6 years in a row. Our retail brands, Twice Daily, Sudden Service, and White Bison are well known throughout the region as providing a differentiated food and fuel experience that is second to none for our #1 priority; our Guests. Tri Star Energy and the TSE Brands mission is to build lasting relationships by serving our community. Our people are driven by our core values: Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader. Join our awesome team and be a part of setting a new bar for an industry on the rise. Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law. #SSC
    $33k-41k yearly est. 2d ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Nashville, TN

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 9d ago
  • Temporary - Computer Lab/Help Desk Technician (Pool)

    Tennessee Board of Regents 4.0company rating

    Technical assistant job in Nashville, TN

    Title: Temporary - Computer Lab/Help Desk Technician (Pool) Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups. ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES Provides Help Desk phone support to the Nashville State community. Answers questions about hardware/software configurations. Performs password resets. Records work in the Help Desk ticketing system. Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events. REQUIRED QUALIFICATIONS High school diploma or equivalent. Demonstrated experience with maintaining and answering questions about technology equipment. PREFERRED QUALIFICATIONS Associate's Degree in technology or related field. KNOWLEDGE, SKILLS, AND ABILITIES Proficiency in a variety of computer applications. Excellent customer service skills. Rate of Pay: $20.00 per hour Work Hours: Up to 28 hours per week. Hours and shifts may vary. Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check. AVAILABILITY/CLOSING DATE This posting is not a guarantee of an open position. Applications for temporary pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.
    $20 hourly 31d ago
  • Technical Support Specialist

    Corpay

    Technical assistant job in Brentwood, TN

    What We Need Corpay is currently looking to hire a Technical Support Specialist to join our team. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In this role, we are seeking a detail-oriented and technically skilled individual to join our Technical Support team, providing Tier 2 support for Corpay Complete. This role is essential to ensuring seamless client experiences across modules such as Invoice Automation, Purchase Orders, Payments, Card, and Expense. As a Technical Support Team Member, you will be responsible for handling escalated technical issues, managing system administration tasks, supporting migration projects, customizing workflows, and maintaining clear documentation. You will collaborate with cross-functional teams to ensure timely resolution of support tickets in accordance with SLA tiers. How We Work As a Technical Support Specialist, you will be expected to work in a hybrid environment reporting to our Brentwood office location. Corpay will set you up for success by providing: Assigned workspace in Brentwood, TN. Company-issued equipment Hands-on training Responsibilities Handling escalated technical issues including batch file errors, metadata mismatches, and workflow updates. Managing user access, Okta configurations, and setting updates. Executing ICD to Corpay Complete migration tasks, including card data extraction and sync error resolution. Assisting in troubleshooting custom workflows and field updates. Identifying and escalating Tier 3 issues to Product and Engineering teams. Maintaining clear records of issue resolution and communicate effectively with Account Managers and stakeholders. Ensuring timely resolution of support tickets in accordance with SLA tiers (1-day, 3-day, 5-day). Qualifications 2-4 years of overall Technical Support experience Strong understanding of Corpay Complete systems and modules. Experience with Salesforce and ServiceNow ticketing systems. Familiarity with Okta, SSO/MFA configurations, and troubleshooting. Excellent communication and documentation skills. Collaborative mindset with cross-functional teams. Background in technical support, account management, or product implementation. Proven ability to manage complex technical issues independently. Comfortable working in a fast-paced, client-facing environment. Strong analytical and problem-solving skills. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
    $35k-58k yearly est. 21d ago
  • IT Support Specialist

    Contour Aviation 4.0company rating

    Technical assistant job in Smyrna, TN

    Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave * Accrual of up to 56 hours of paid sick leave per year. * Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours * Eligible to receive vacation hours on January 1st following your hire date. * These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details * Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The IT Support Technician provides Tier I and Tier II technical support to Contour Airlines' employees across all departments, including Flight Operations, Maintenance, and Airport Operations. This role is responsible for ensuring the reliability and performance of critical IT systems that directly support flight and maintenance operations. Key Responsibilities * Provide responsive, professional support for end-users across multiple locations, including airport stations, hangars, and corporate offices. * Diagnose and resolve hardware, software, peripheral, and network issues with urgency and attention to operational impact. * Support critical aviation systems including Quantum (MX/DCS), FOS/Portside, AirExpert, and company intranet resources. * Configure, deploy, and maintain laptops, desktops, and mobile devices in a Microsoft Azure Active Directory / M365 environment. * Manage user onboarding and offboarding including account setup, access rights, group policy application, and license management. * Support and maintain VOIP systems, handsets, and softphones; assist with voicemail provisioning and troubleshooting. * Manage and support mobile devices using Omnissa AirWatch (MDM) or other enterprise mobile management tools. * Maintain asset inventory and participate in lifecycle management for all IT hardware and software. * Use the IT Service Desk ticketing system to document, track, and resolve support requests according to established SLAs. * Collaborate with vendors and internal teams to resolve escalated issues, ensuring minimal operational disruption. * Contribute to IT documentation, knowledge base articles, and process improvement initiatives. * Provide after-hours or weekend support on a rotating or on-call basis as needed to support 24/7 flight operations. * Perform other duties as assigned by leadership. Qualifications * Must be at least 18 years of age. * Strong organizational and troubleshooting skills * Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions. * Possess a valid driver's license with a good driving record. * Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required. * High school diploma or GED certification required. * Associate degree in Computer Science, Information Systems, or related field preferred. * Working knowledge of: * Microsoft 365 suite (Teams, SharePoint, OneDrive) * Windows OS administration * Network connectivity (LAN/WAN/Wi-Fi) and troubleshooting * VOIP systems and mobile device management platforms * Possess polished and professional interpersonal skills with a positive, customer-focused attitude. * Strong leadership, organizational, and time management skills. * Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism. * Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment. * Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail. * Self-motivated with the ability to motivate others. * Ability to work independently and collaboratively as part of a team-oriented environment. * Excellent written and verbal communication skills, delivered with professionalism and tact. * Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA. * Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate. * Must be willing to work from the Contour Airlines corporate headquarters in Smyrna, TN. Note: This is not a remote position. * Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements. Preferred Qualifications * CompTIA A+, Network+, or Microsoft certifications. * Experience supporting enterprise security tools such as SentinelOne and Keeper Password Manager. * Familiarity with aviation operations systems (Quantum, FOS, Portside, MX Control). * Experience supporting field staff or remote workforces across geographically dispersed locations Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
    $33k-57k yearly est. 45d ago
  • Technical Service Assistant - Drilling Solutions

    Bramco Group 4.0company rating

    Technical assistant job in La Vergne, TN

    Job Details Nashville Branch - La Vergne, TN Full Time High School Negligible DayDescription Job Scope and Background: To assist the Service Manager with the overall functions of the service department, with a specific focus on rock drills, crushing and screening product lines in a manner that meets the needs of all departments at the branch along with customers and the company. Organizational Relationships: This position will directly report to the Branch Service Manager. The position will work closely with the Product Support Manager of Drilling Solutions in the tracking of maintenance schedules; inspection reviews associated with drills. Interface relationships will include Service Administration, Field Service Supervisor, Shop Foreman, Parts Manager / Countermen, Sales Manager, CSR, Rental Coordinator, Fleet Maintenance Manager, Warranty Manager, Service Trainer, Credit Manager / Assistants, and accounting personnel. In addition, this position may assist Manufacturer representatives as well as outside vendors and suppliers. Basic Functions, Duties, and Responsibilities: Perform daily and operational activities in the service department to include the following, but not all may be listed: Review Technician reports daily for accuracy, appropriate detail, and completion. Open and close work orders as directed. Review technicians machine inspections for drills, crushing and screening products. Create a repair list from inspection information, identify and separate warrantable repairs and customer repair responsibility. Create a repair estimate from inspections including parts availability and labor. The estimates will be reviewed by the Service Manager and Product Support Manager for accuracy and pricing. The Product Support Manager will present inspection interval findings and repair estimates to customers for approval prior to repair. Through web-based tools, track drifter, floating sub and rotation gear box assemblies for scheduled service or replacement. Track preventative maintenance service intervals and inspections intervals. Provide weekly updates to Field Service to allow for scheduled completion of service interval. Preventative maintenance intervals for all associated machines, drifter rebuild completions, rotation and floating sub exchanges will be updated and housed under machine specific accounts in CRMseries. Gather warranty information and prepare warranty work orders for submission to PECO warranty team for Epiroc and Kleeman. Manage warranty parts ensuring they are accounted for and properly kept for the appropriate timeframe for Epiroc and Kleeman Warranty jobs. Be able to issue and process expense purchase orders for the service department as needed. Assist in handling incoming customer calls to the service department, take messages and gather information from customers. Assist in giving information to customers about status of their equipment as needed. Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as, Intellidealer, My Epiroc, Certiq, JD Link, etc.) Capable of obtaining technical information via computer and telephone from manufacturer provided sources. Assist by adding additional technical support when required for shop, field and rebuild room repair projects. Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager. Qualifications Desired Qualifications: Must have good written and oral communication skills. Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs. Must have 5 or more years' experience in the Heavy Equipment and Drilling support industry. Must have a good working knowledge of equipment operations and mechanical functions. Desired Behaviors: Capable of working with limited supervision / self-starter. Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills. Must be a team player, comfortable in a group setting. Ability and initiative for continuous learning. Capable of initiating follow-up. Maintain excellent customer relations.
    $21k-30k yearly est. 60d+ ago
  • IT Support Specialist

    South College, Knoxville 4.4company rating

    Technical assistant job in Nashville, TN

    Benefits Front Loaded PTO Tuition Assistance Medical, Dental, Vision 401(k) - with Employer Contribution South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Almost 20,000 Students 10 Campuses Competency Based Education Online IT Support Specialist Description South College Nashville is seeking an IT Support Specialist. This position is Full-Time on-site in Nashville, TN. The IT Support Specialist is sharply focused on providing enterprise level technical support and customer service for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and face-to-face white-glove end-user assistance. Essential Functions and Competencies Document incoming Helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iOS Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage and prioritize activities in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Requirements Education Associate degree in Computer Science or equivalent experience Experience 2+ years of overall IT experience 2+ years' experience supporting Microsoft Windows and Apple Mac OS environment 2+ years' experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Outstanding written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL familiarity (foundational level, but exposure to more detail than foundation is often necessary) Physical Demands: The physical requirements outlined below represent the demands necessary to successfully perform the essential functions of this role. Walking, lifting, and operating technology and equipment. Must be able to use standard office equipment, including a desktop computer, monitor, keyboard, and telephone system. The role requires regular communication, including speaking and listening.
    $32k-42k yearly est. 39d ago
  • Library - Technical Services Assistant

    Human Resources Division 3.8company rating

    Technical assistant job in Murfreesboro, TN

    Library Technical Services Assistant Tennessee Department of State Tennessee State Library and Archives Stones River Regional Library Stones River Regional Library - Murfreesboro, TN Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment. Supervisor: Regional Library Director. About the Stones River Regional Library: The Stones River Regional Library staff is a supportive and creative team that works together to improve public library services in 26 libraries across 11 counties in Middle Tennessee. Our counties supported include Bedford, Cannon, Coffee, Franklin, Grundy, Marion, Moore, Rutherford, Trousdale, Warren, and Wilson counties. The regional headquarters is located in Murfreesboro, Rutherford County, approximately 34 miles south of Nashville. The city offers a revitalized downtown bustling with shops and restaurants, and is home to Middle Tennessee State University. The Stones River region includes several state parks that offer a wealth of opportunities for outdoor activities and is within easy driving distance to the numerous shops, restaurants, historic sites, and musical events in the Middle Tennessee area. If you are looking for rewarding and challenging work in a beautiful and fast-growing area of the state, apply for this position today. Summary: An employee in this classification performs cataloging and acquisitions support work as required for the public libraries in the regional library system. The employee will be assigned to work in a specific regional library and with specific public libraries. The employee will be expected to travel throughout the region and to attend meetings and training programs at the State Library and Archives in Nashville or in other areas of the state. Duties/Responsibilities: Approves and finalizes electronic orders of materials for member libraries. Tracks expenditures for materials by library and fund. Reports expenditure information to the Regional Director and member libraries on a regular basis. Provides cataloging training and support for member libraries. Provides original cataloging records for member libraries when MARC records are not available. Assists local librarians in material selection. Provides group and one-on-one training for using acquisitions/cataloging resources. Assists libraries with procuring preprocessed materials. Assists Technical Services Administrator with developing statewide standards and services. Other duties as assigned Minimum Qualifications: Education and Experience: Education equivalent to graduation from a standard high school and three years of library work, during which at least one year should be in cataloging and/or acquisitions. Any combination of education and experience that provide the necessary knowledge, skills, and abilities to perform the work may be substituted. Knowledge and Abilities: Must possess skills in the operation of a variety of computer software applications including Microsoft Word, Access, Excel, and other business applications. Demonstrate knowledge of library technical procedures. Possess flexibility in accepting new responsibilities and learning new concepts for information processing and /or office procedures. Ability to utilize initiative and judgment in applying established library principles and procedures to new, difficult, or unusual problems and in determining when the assistance of a professional librarian is needed. Strong organizational skills, including the ability to establish priorities, follow project timelines, and meet project deadlines. Communicate effectively with diverse groups and individuals with strong interpersonal, verbal, and written skills. Ability to work unsupervised in a conscientious manner. Requires normal visual acuity and field of vision, hearing, and speaking. Must be willing and able to work a flexible schedule and travel independently throughout the region and the state. Must possess a good driving record and a valid driver's license. Must exhibit the ability to be a positive influence within the region and while representing the region. Ability to work collegially as part of a team. Physical Requirements Ability to move and lift materials of 20 pounds. Ability to stoop, bend, and lift to file and retrieve materials Ability to work in an environment with books and materials that contain dust and other allergens. Health, Safety, and Collections Security Assist the organization in creating a safe and healthy working environment by working safely with the equipment provided. Follow instructions given for health and safety purposes and immediately report any unsafe working practices or hazardous working conditions. Take whatever measures are necessary to protect regional library material from loss, mutilation, or theft. Salary: $43,008 annually plus the State of Tennessee benefits package.
    $43k yearly Auto-Apply 57d ago
  • Help Desk Technician

    First Call Claims Solutions 3.7company rating

    Technical assistant job in White House, TN

    First Call Claims Solutions, a QRM Company Quality Resource Management, LLC (QRM), doing business as First Call Claims Solutions, is a trusted inbound call center with over 25 years of experience serving more than 1,000 companies nationwide. We specialize in processing First Notice of Loss (FNOL) and First Notice of Incident (FNOI) claims across all lines of business. Our flexible service models are designed to meet the unique needs of each client, offering: 24/7 availability After-hours support Overflow handling Dedicated CAT (catastrophe) response resources Accurate and efficient data entry services With more than two decades of proven performance, First Call Claims Solutions delivers seamless claims intake, dependable support, and exceptional customer service. About the Role: As a Help Desk Technician, you will serve as the first point of contact for users seeking technical assistance or support to ensure smooth and efficient IT operations. This role involves diagnosing and resolving hardware, software, and network issues, managing support tickets, and maintaining high standards of customer service. Shift: Sunday - Thursday; 8:00 AM - 4:00 PM (37.5 hours per week) Includes a 30-minute unpaid break each day Option to work 8:00 AM - 5:00 PM with a one-hour unpaid lunch for those seeking a 40-hour work week Location Requirement: Remote Must reside in an approved state: AL, AR, FL, GA, ID, IA, KS, KY, LA, MS, NE, NC, OK, SC, SD, TN, TX, UT, VA, WI Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or virtual support platforms. Diagnose and resolve hardware, software, and network issues in a timely and efficient manner. Provide technical support for Windows systems, printers, and standard office applications. Escalate complex problems to the Director of IT when necessary. Install, configure, and maintain desktop/laptop computers, peripherals, and software applications. Maintain accurate documentation of user issues, troubleshooting steps, and resolutions using Help Desk. Set up new user accounts, email, access permissions, and other onboarding/offboarding tasks. Assist with system updates, patches, and backups to ensure security and reliability. Educate users on best practices and basic troubleshooting steps. Collaborate with IT team members to identify trends and improve help desk procedures. Performs other related duties as assigned. Network Requirements: Private, secure internet connection (Ethernet recommended, no public Wi-Fi or VPNs) Speed test required upon hire (****************** Logins must occur within the U.S. Desired Characteristics: Ability to provide professional and courteous phone demeanor while clearly communicating technical information to users. Ability to provide concise written documentation and email correspondence that ensures issues are accurately recorded and resolved efficiently. Ability to work effectively with teams cross-departmental Ability to manage multiple tickets or requests efficiently. Qualifications: 18 years or older High school diploma or GED IT certifications preferred 1-2 years of computer information systems education preferred Basic knowledge of networking concepts and understanding of cybersecurity principles and safe computing practices. Must have a personal cell phone Excellent communication skills (written and oral) Reliable, punctual, and able to self-manage Ability to multi-task and thrive under pressure Must be authorized to work in the U.S. without sponsorship Benefits & Compensation: Pay: Based on experience Medical: Eligible 1st day of month following hire Ancillary Benefits: Eligible 1st day of month after 60 days (Dental, Vision, Life & AD&D, Accident Insurance, Critical Illness, Dependent Care, FSA, Telemedicine, Long & Short-Term Disability, Employee Assistance Program, SavvyFi College Savings) 401K: Eligible after 6 months PTO: Eligible after 90 days #LI-Remote
    $34k-64k yearly est. 36d ago
  • Support Technician - Dave and Busters

    Daveandbusters

    Technical assistant job in Nashville, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $15.75 per hour Salary Range: 7.25 - 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-15.8 hourly Auto-Apply 60d+ ago
  • IT Support and Event Specialist

    Cumberland University 3.9company rating

    Technical assistant job in Lebanon, TN

    The IT Support and Event Specialist will work under the direction of the Manager of Support Services and the Director of Information Technology and will serve as Tier 1 support for the university's IT support services. Responsibilities: Responsibilities include, but are not limited to: * Provide front-line hardware and software support for employees' desktops and laptops, peripherals, printers and other technologies * Troubleshoot user account issues for employees and students * Support and maintain A/V equipment and classroom technology * Address advanced support cases by assessing inbound cases and assigning tickets to appropriate support personnel * Identify and report areas for improvement by assessing and evaluating incoming support cases * Assist with the setup and teardown of events Standard Expectations: * Experience troubleshooting Windows 10/11 operating systems * Experience troubleshooting Mac operating systems * Must be familiar with common desktop and user administration paradigms and tools such as: * System imaging * MS Active Directory * Antivirus/Antimalware tools * Must have a basic understanding of computer networking * Must be able to provide advanced hardware and software support such as: * Replacing failed hardware * Operating system installation * Be willing to work outside of standard operating hours, including nights and weekends, to provide support for various events on campus on an as-needed basis * Candidate must be able to work in hot/cold conditions for I.T. projects. Must be able to carry up to 50 pounds, climb ladders, work in attics and underneath floors, and carry computer equipment across campus Qualifications and Skills: * Possess good organizational and communication skills * Strong interpersonal skills when dealing with internal or external clients * Good troubleshooting abilities when working on complex issues * Excellent customer service skills when assisting users with technical problems * Ability to use good judgment and prioritize work effectively Education and Experience: Minimum of an Associate Degree in IT or 1-3 years of relevant experience in a related role Job Type: Full-time Benefits: * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Retirement plan * Tuition reimbursement * Vision insurance Compensation Package: * Hourly pay * Overtime pay Schedule: * 8 hour shift * Evening shift * Monday to Friday * On call * Overtime * Weekends as needed Experience: * IT Support: 1 year (Required) Ability to Commute: * Lebanon, TN 37087 (Required) Work Location: In person Qualifications
    $48k-57k yearly est. 16d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Nashville, TN?

The average technical assistant in Nashville, TN earns between $18,000 and $44,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Nashville, TN

$28,000

What are the biggest employers of Technical Assistants in Nashville, TN?

The biggest employers of Technical Assistants in Nashville, TN are:
  1. Nashville General Hospital
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