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  • DAI Functional/Technical Expert

    CSCI Consulting 3.7company rating

    Technical assistant job in Indianapolis, IN

    CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices. Responsibilities Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R) Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness Minimum Requirements Bachelor's degree in Finance, Accounting, Information Systems, Business, or a related field 5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment Deep understanding of DAI functional modules and their integration with federal financial workflows Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes Ability to analyze financial data from DAI and translate system outputs into actionable insights Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms Strong written and verbal communication skills, with the ability to brief senior stakeholders Excellent organizational and problem-solving skills U.S. Citizenship required; ability to obtain a security clearance Creativity and adaptability in problem-solving Ability to work with clients to understand their needs Professional presence Preferred Skills Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems Experience with workflow optimization, process mapping, or financial system modernization efforts Demonstrated ability to work independently and within a high-performing, multi-disciplinary team Strong customer-service orientation and confidence engaging with government clients Ability to work in a team environment, as well as independently Strong customer and vendor relationship skills Demonstrated ability to comply with data standards and policies Motivation to learn new technologies and methodologies that demonstrate value Past experience working with a federal agency / state or local government agency Department of War experience is a plus! About CSCI CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed! At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again! Benefits of Working at CSCI Competitive salaries Generous Paid Time Off (PTO) package Paid holidays aligned to the Federal calendar Full health benefits including medical, dental, vision, and life insurance 401(k) retirement plan Team building events Professional development support Legal CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team. E-Verify CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit********************* California Consumer Privacy Act (CCPA) Notice As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA). This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations. By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant: Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process. Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process. Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies. Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law. For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team. Disclaimer The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
    $75k-99k yearly est. 5d ago
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  • IT Support Specialist - Indianapolis Health

    Milliman 4.6company rating

    Technical assistant job in Indianapolis, IN

    Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE
    $65.2k-104.2k yearly 60d+ ago
  • Technician Assistant - FT - Geist

    Noah's Animal Hospitals 3.7company rating

    Technical assistant job in Indianapolis, IN

    Indianapolis, IN Facility: Noah's Caring Hands Animal Hospital at Geist Schedule: 35 - 40 hours weekly, Weekends and Holiday Required The Technician Assistant (‘TA') at Noah's Animal Hospitals provides assistance to our veterinary technicians and veterinary assistants through performing essential tasks in patient care as well as important hospital cleaning and disinfection duties. At some Noah's hospitals, Technician Assistants will also provide care for boarding patients, including walking dogs, engaging in playtime activities with the boarding pets, and routine tasks associated with boarding patients. Responsibilities: • Provide professional, efficient and exceptional service at all times. This increasing the efficiency of the medical staff by promptly attending to required duties at all times. • Assist medical team by o Providing safe and gentle restraint of pets for examinations, services, or diagnostics, o Moving pets from one area of the hospital to another as needed to simplify workflow, o Returning pets to their owners after medical exams or boarding stays. o Walking specific ICU patients as directed by medical team to allow urination/defecation opportunities for the pet o Preparing prescription medications under direction of medical team o Process diagnostic samples (specifically blood samples and fecal samples for either in house diagnostics or for outsource labs o Utilizing proper collars and tags for identification - ensure all pets in hospital are properly identified o Scrubbing surgical instruments o Restocking medical supplies as requested by medical team o Observe boarding patients and hospitalized patients for signs of discomfort or other issues that require medical intervention o Provide some medical treatments (oral pills, etc) as directed by medical team • Care for boarding patients o Feed and provide water daily o Clean cage and provide cage “comforts” as dictated by the individual pet's needs o Allow recreation time and daily walks for urination/defecation o Provide and clean litterboxes for feline patients • Have basic understanding about preventative care for pets o While TA is not generally a client facing position, knowing this information can help identify potential problems in pets staying within our hospitals and/or help in the employee's future development o External and internal parasites o Vaccines and infectious diseases of pets, potential for zoonotic disease • Ensure general hospital cleanliness. o Clean and disinfect cages as needed o Clean and disinfect all areas as hospital at least daily or as needed based on patient volume or potential for infectious disease o Maintain laundry through proper washing, drying, and stocking of hospital towels, surgical gowns, surgical towels, patient bedding, etc. • Assist outgoing patients to owner's vehicle and provide gentle, safe assistance into the vehicle. Carry any foods or other personal items for the client. • Maintain accurate medical records, under the supervision of the medical team, by notating o Appetite of pet/thirst of pet o Bowel movements and urination o Behavior and attitude o Interaction with clients if questions are asked and what information was provided • Support other staff members, doctors and administrators as needed. o Maintain effective communication about patients and clients as needed o Work well with all team members and ensure that your actions support the hospital, the doctors, the management, and the practice philosophy. o Assist with answering phones in a cheerful manner; recognize potential emergency situations, place callers into call queue or on hold. • Other responsibilities may be assigned by practice leadership Competencies and work environment: • High School Diploma or equivalent required. • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. • Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates strong written and verbal communication skills. • Demonstrates a willingness to identify, analyze and solve problems. Translates problems into practical solutions. • Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. • Accurately and consistently follows instructions delivered in an oral, written or diagram format. • Ability to add, subtract, multiply and divide; ability to convert units of measurement. • Shows willingness and aptitude to take appropriate steps in finding solutions to problems • Firmly adheres to the values and ethics of Noah's Animal Hospitals. Exhibits honesty, discretion, and sound judgment. • Maintains a positive 'can do' outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. • Ability to work at a computer for long periods of time. • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. • Must be available for some swing shifts, occasional overnights, and weekends Benefits Our Part-Time valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases $50 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Our Full-Time valued staff members receive these additional benefits: Paid Time Off Paid Holidays Scrub Allowance increases to $100 Comprehensive Benefits (Health, Vision and Dental) Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People JOB CODE: 0151
    $24k-36k yearly est. 12d ago
  • IT Support Specialist

    Onboard 4.5company rating

    Technical assistant job in Indianapolis, IN

    Function: IT & Security Reports to: Manager, IT The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs. This role will be asked to work a hybrid schedule out of our downtown Indianapolis office. Key Responsibilities: * Provide first-level technical support to internal users, resolving hardware and software issues. * Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed. * Install and configure computer systems, software, and peripheral devices. * Assist in the setup of new users' accounts and equipment. * Maintain and update IT documentation, including manuals, procedures, and configurations. * Create knowledge base articles to assist users in resolving common issues. * Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points. * Troubleshoot network connectivity issues. Skills and Experience Needed: * Bachelor's degree in Information Technology, Computer Science, or related field preferred. * 1-3 years of experience in IT support, preferably in a SaaS environment. * Basic technical knowledge of IT systems, network administration, and cybersecurity.. * Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems. * Basic understanding of networking concepts. * Strong problem-solving and communication skills. * Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus. Competencies * Accountability * Creating an Inclusive Environment * Initiating Action * Adaptability * Customer Focus * Managing Conflict * Building Partnerships * Dealing with Ambiguity * Decision Making * Business Acumen * Driving for Results * Technical/Professional Knowledge/Skills About the company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Benefits and Perks: * Company provided equipment (laptop, software, etc.) * Employment with a growing, casual, fun, philanthropic minded company * Employer paid extended health benefits, including health spending account (CAN based employees) * US Based Employees * Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. * An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. * Medical Flexible Spending Accounts available. * Dependent Care Flexible Spending Accounts available. * Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher). * Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. * 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%. * Paid Time Off (PTO)/Holiday Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
    $30k-42k yearly est. 20d ago
  • Lab Technician Assistant

    Prysmian Communications Cables & Systems USA 4.4company rating

    Technical assistant job in Indianapolis, IN

    Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at *********************************. ************************************************************************************ ******************************************************************************************************* ********************************************************************************************
    $21k-34k yearly est. Auto-Apply 7d ago
  • VDI Support Specialist - IT Solutions - Indianapolis, IN

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Technical assistant job in Indianapolis, IN

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: VDI Support Specialist Location: Indianapolis, IN We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols. Responsibilities Design, Development, and Support: Assist in the design, development, and support of the virtual environment, ensuring robust and secure operations. Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches. Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations. Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance. Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations. Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams. Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently. Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues. Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes. Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment. Qualifications Bachelor's degree in Information Technology, or a related field, or equivalent work experience. Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support. Strong knowledge of VDI technologies, virtual image management, and associated best practices. Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus. Excellent troubleshooting skills with a proactive approach to problem-solving. Ability to work independently and manage multiple projects simultaneously. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
    $36k-69k yearly est. Auto-Apply 49d ago
  • Handyman / Home Service Technician Assistant / Indy North and West

    Trublue

    Technical assistant job in Carmel, IN

    Benefits: Performance Bonuses 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Signing bonus Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round, stable, steady work Regular work hours Opportunity for Bonus Pay Flexible scheduling Potential Signing Bonus Paid Expenses TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Indy North is a Home Ally and Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up. We look forward to speaking with you! Compensation: $17.00 - $25.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
    $17-25 hourly Auto-Apply 60d+ ago
  • IT Help Desk Technician

    Crew Carwash 3.7company rating

    Technical assistant job in Indianapolis, IN

    The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Industry-leading training Incredible growth potential Tuition reimbursement and paid IT certifications Group health, dental, and vision 401K with company match Crew's expectations: Work schedule is generally 10a-8p, 5 days per week and includes 1 weekend day each week. Provide level 1 telephone/email support for all Crew locations. Respond to incoming ticketing portal break/fix and new IT requests. Repair, image, and configure new IT assets for deployment at Crew locations. Troubleshoot application and hardware issues to resolve problems for users. Possess initiative and motivation with a “get the job done” attitude. Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting. High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred. Must possess the ability to deal tactfully with customers, team members, and the general public. Focused on quality while maintaining a sense of urgency. We're Really in the People Business, We Just Happen to Wash Cars!
    $30k-41k yearly est. 8d ago
  • EndPoint Support Technician II

    Cencora

    Technical assistant job in Indianapolis, IN

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Position Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. The Endpoint Support Technician-II role in our Distribution Centers is vital for maintaining and enhancing operational efficiency. Providing local and dedicated support for device management and timely upgrades, this position minimizes downtime and prevents operational disruptions by being able to quickly resolve IT-related issues, which helps maintain smooth workflows and timely order processing for our Distribution Centers. Local support ensures Cencora's team members receive immediate assistance with technical difficulties enhancing overall productivity and service quality. Duties & Responsibilities: Work Complexity: Provides complex maintenance and support for endpoint devices. Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead. Business/Technical Requirements: Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements. Provides feedback regarding requirements and provides recommendations. Project/Task Planning: Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups. Provides input to cost/time estimates. Documents discussion and agreements. Deployment: Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints. Plans and schedules the installation and deployment projects. Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners. Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. Submits or updates configuration items within management tools. Develops and documents procedures for performing configuration changes, updates and upgrades. Testing: May participate in the unit testing for new deployments or new components and remediates problems. Provides feedback or remediation approaches on new software performance and testing. Technical Support: Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems. Creates temporary solutions until permanent solutions can be implemented. Coordinates the resolution of escalated application, hardware and software problems. Ensures that all technical resources are available for meetings that include video conferencing. Documents and reviews solutions to common problems and responses for frequently asked questions. Business Continuity & Disaster Recovery: Implements contingency plans including reliable backup and restore procedures, as needed. Research/Evaluation: May participate in R&D POC efforts. May provide recommendations per customer feedback. Policies, Procedures, and Standards: Adheres to policies, procedures and standards. Makes suggestions for policies and procedures and standards for Endpoint operational processes. Inventory/Asset Management: Supports IT inventory/asset management processes. Training: May provide on-the-spot training to end users. Identifies end-user training needs. Participate in the development of training materials, as needed. Coaching/Mentoring: Provides coaching and guidance to team members. Education and Experience Requirements: Bachelor's Degree in Computer Science, certifications or equivalent work experience. Typically has 3-5 years in functional position or related work experience, education or training. Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments. Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action. Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions. Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue. Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration. Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance. Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
    $36k-60k yearly est. Auto-Apply 13d ago
  • Handyman / Home Service Technician Assistant / Indy North and West

    Trublue Home Service Ally

    Technical assistant job in Carmel, IN

    Benefits: Performance Bonuses 401(k) Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Signing bonus Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round, stable, steady work Regular work hours Opportunity for Bonus Pay Flexible scheduling Potential Signing Bonus Paid Expenses TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Indy North is a Home Ally and Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up. We look forward to speaking with you! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
    $25k-34k yearly est. 60d+ ago
  • EndPoint Support Technician II

    MWI Animal Health

    Technical assistant job in Whitestown, IN

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Position Summary: Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities. The Endpoint Support Technician-II role in our Distribution Centers is vital for maintaining and enhancing operational efficiency. Providing local and dedicated support for device management and timely upgrades, this position minimizes downtime and prevents operational disruptions by being able to quickly resolve IT-related issues, which helps maintain smooth workflows and timely order processing for our Distribution Centers. Local support ensures Cencora's team members receive immediate assistance with technical difficulties enhancing overall productivity and service quality. Duties & Responsibilities: Work Complexity: Provides complex maintenance and support for endpoint devices. Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead. Business/Technical Requirements: Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements. Provides feedback regarding requirements and provides recommendations. Project/Task Planning: Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups. Provides input to cost/time estimates. Documents discussion and agreements. Deployment: Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints. Plans and schedules the installation and deployment projects. Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners. Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. Submits or updates configuration items within management tools. Develops and documents procedures for performing configuration changes, updates and upgrades. Testing: May participate in the unit testing for new deployments or new components and remediates problems. Provides feedback or remediation approaches on new software performance and testing. Technical Support: Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems. Creates temporary solutions until permanent solutions can be implemented. Coordinates the resolution of escalated application, hardware and software problems. Ensures that all technical resources are available for meetings that include video conferencing. Documents and reviews solutions to common problems and responses for frequently asked questions. Business Continuity & Disaster Recovery: Implements contingency plans including reliable backup and restore procedures, as needed. Research/Evaluation: May participate in R&D POC efforts. May provide recommendations per customer feedback. Policies, Procedures, and Standards: Adheres to policies, procedures and standards. Makes suggestions for policies and procedures and standards for Endpoint operational processes. Inventory/Asset Management: Supports IT inventory/asset management processes. Training: May provide on-the-spot training to end users. Identifies end-user training needs. Participate in the development of training materials, as needed. Coaching/Mentoring: Provides coaching and guidance to team members. Education and Experience Requirements: Bachelor's Degree in Computer Science, certifications or equivalent work experience. Typically has 3-5 years in functional position or related work experience, education or training. Adaptability: Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments. Communications for Results: Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action. Customer Service Orientation: Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions. Information Seeking: Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue. Problem Solving: Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration. Teamwork: Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance. Thoroughness: Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
    $35k-60k yearly est. Auto-Apply 15d ago
  • Process and Technology Associate- Data Movement

    Direct Staffing

    Technical assistant job in Indianapolis, IN

    The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards. The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role: • Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate • Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology • Communicate and adhere to the global data strategy across the organization as it relates to process and technology • Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities. Responsibilities Process/Technology Strategy Support (40%) • Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables • Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area • Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements • Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area • Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area. • Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area. • Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems. • Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area. • Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area Business Office Support (40%) • Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts • Provide guidance and consulting into forecasting expenses • Develop, track and maintain business office metrics • Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response • Define and provide guidance related to vendor management • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives Process Improvement (15%) • Continually seek and implement means of improving processes to reduce cycle time and decrease work effort • Represent Data Sciences' processes in cross-functional initiatives • Actively participate in shared learning across Clinical Data Flow and Technology • Work with partners to increase vendor/partner efficiencies Asset Protection (5%) • Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology. • Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties • Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures Note: Incumbent may do a blend of items #1 & #2. Basic Qualifications • Bachelor's degree • Qualified candidates must be legally authorized to be employed in the United States. Additional Skills/Preferences • 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.) • Demonstrated knowledge of data management processes and technology • Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles • Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.) • SCDM certification • Strong interpersonal and leadership skills • Excellent oral and written communication skills • Interpersonal/teamwork and communication skills for effective customer consultation • Strong business acumen • Demonstrated strength in logical thought, problem solving ability and strategic thinking • Ability to communicate and influence within Clinical Data Flow and Technology • Domestic and International travel may be required. 2+ to 5 years experience Minimum Education - Bachelor's Degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-73k yearly est. 5h ago
  • Recovery Support Technician - Entry Level - Indianapolis

    Volunteers of America Ohio & Indiana 2.6company rating

    Technical assistant job in Indianapolis, IN

    Volunteers of America Ohio and Indiana Turning Point Recovery Center is a residential addiction treatment program for men involved in the criminal justice system. The Recovery Support Technician (full-time, entry-level) is an active part of the treatment team and monitors the client's behaviors and interactions while providing structure, support, and role modeling. Through this program, clients are offered the opportunity to address their addiction through treatment rather than face incarceration in response to their struggles with sobriety. The Turning Point Recovery Center uses an individualized and comprehensive approach to treatment and accepts referrals for clients involved in the criminal justice system. As a Recovery Support Technician (full-time, entry-level), your work will touch the mind, body, heart - and ultimately the spirit - of those we serve, while integrating our deep compassion with highly effective programs and services. This is an Entry level Behavioral Health position focusing on recovery and family reunification. As a Recovery Support Technician (full-time, 2nd and 3rd shifts, entry-level), you are part of a team of dedicated people offering our clients crisis intervention and a comprehensive continuum of care that includes group and individual therapy, case management, real-time parenting coaching, and life skills development. As a Recovery Support Technician, your work will touch the mind, body, heart - and ultimately the spirit - of those we serve while integrating our deep compassion with highly effective programs and services. Essential job duties: Perform 1:1 crisis intervention to the client and submit supporting documentation. Facilitate individual and group skills training for clients. Document and maintain DCS and legally mandated reporting standards of child abuse and neglect. Transport clients in company-approved vehicles as needed. Maintain DCS and legally mandated reporting criteria for child abuse and neglect. Monitor for and control contraband through general surveillance and room searches. Conduct periodic tours of the facility and its grounds to maintain client safety and security Complete and maintain client intake information and procedures. Qualified applicants will have the following: High school diploma or equivalent education. Valid Indiana driver's license required. Applicants must pass a state, county, and Department of Child Services background check. First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained. Benefits offered: Health benefits package - including medical, dental, and vision. 403(b) with company match. Personal paid time off - including 11 paid holidays.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Vet Tech Student Externship - Crawfordsville Family Vet

    Town and Country Veterinary Hospital 3.9company rating

    Technical assistant job in Crawfordsville, IN

    Practice Whatever your furry friend needs, we can help. We're a full-service, AAHA-accredited veterinary clinic with advanced technology and modern veterinary therapies. We offer top-of-the-line animal services for pets in Crawfordsville, Lafayette, Frankfort, Veedersburg, and surrounding cities. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Indianapolis, IN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 14.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13 hourly Auto-Apply 60d+ ago
  • Clerk/Tech - ICU

    Henry County Memorial Hospital

    Technical assistant job in New Castle, IN

    Responsibilities Works independently in providing various clerical services to their assigned unit. Processes physician's orders and works collaboratively with many departments to schedule patient tests and appointments to expedite patient diagnoses and treatment. Required to contact and interact with other facilities in order to arrange appointments, tests, and transfers. May monitor telemetry rhythms for pertinent changes in fetal or cardiac rhythms and interprets rhythms and keeps nurse informed of life threatening arrhythmias. Technician/Clerks are responsible for monitoring blood pressure and oxygen sats and reporting changes to appropriate nurse. Records pertinent patient information and rhythm strips in the clinical record. Will assist with basic patient daily living needs, such as; personal hygiene, grooming, dressing, transferring, eating, etc. Consistently acts as a focus of communication for internal/external customer service. Performs computer operations accurately and efficiently. Initiates and maintains admission, discharge, and transfer information. Responsible for accurate billing/charge entry. Qualifications Requires the ability to read and write well enough to follow detailed procedures and perform basic mathematics Requires knowledge of office procedures and equipment Requires the ability to read telemetry monitor strips and interpret life threatening arrhythmic conditions Requires knowledge of basic medical terminology Requires high school education or equivalent Prefer six to twelve months of clinical/clerical experience in an acute care setting and at least three months experience as a nursing assistant or ward clerk Benefits We believe that work-life balance is critical to fulfilling our values of excellence and service. That's why we offer flexible scheduling, competitive compensation, bonuses and discounts for you and your family. In addition to health, vision and dental insurance; a few of the benefits available at HCH include: Continuing education scholarships Generous paid days off (PDO) - with the option to rollover unused hours each year Employer funded pension Working Hours - Full-Time - 7A-7:30P - Works three, 12 hour shifts per week - Holiday rotation
    $22k-29k yearly est. Auto-Apply 6d ago
  • Technology High School Intern

    Eli Lilly and Company 4.6company rating

    Technical assistant job in Gas City, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. High School Technology Intern Functional Overview & Responsibilities At Lilly, we're not just creating medicines-we're revolutionizing how they're discovered, developed, manufactured, and delivered through the power of technology. From AI-driven drug discovery and cloud-native platforms to smart connected devices and robotic manufacturing facilities, we're building the digital backbone of the next generation of healthcare. Lilly offers a rare opportunity to work at the intersection of deep tech and human health-where your ideas and your curiosity can help change lives. The Lilly Technology group is looking for curious, self-motivated interns who thrive on solving complex problems and making real-world impact. If you are passionate about technology and eager to contribute to meaningful innovation in medicine, we need you. Key Responsibilities: High School Technology Interns will be assigned a project which will contribute to the Lilly Technology organization, providing exposure to the pharmaceutical industry, and the role Technology plays in creating solutions for Lilly. Interns will have access to Lilly leadership to learn more about career paths and opportunities. At the end of the internship, each will present their project highlights and accomplishments. Basic Qualifications At least 16 years of age by the start of the internship Currently enrolled in high school Reliable transportation to and from Lilly's Corporate Offices Available for the entire duration of the internship June 3 to July 31 Good analysis/problem assessment skills Good written and verbal communication skills Demonstrated teamwork/people skills Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor the following work authorization or visas for this role: F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1. Additional Functional Job Skills & Preferences Knowledge of mobile application platforms, collaboration suites (ex: SharePoint), etc. Basic knowledge of HTML, Java, Python Interest in emerging technologies A strong desire to explore a career in technology Application Submission Please submit your resume as a 2-page PDF document with the following requirements: Page 1 Resume: The first page should be your resume. Page 2 Questionnaire: The second page should contain your answers to the following: In a short paragraph, tell us a little bit about yourself. Why are you interested in Information Technology? What is your current career goal? Please indicate any required time off between June 3, 2026 - July 31, 2026, from 8am-5pm Monday-Friday. This includes planned vacations, college visits, or any prior commitments that overlap with the internship. Make sure your PDF document is no more than two pages in total. If you have any questions, please reach out to HSIDS_*****************. Additional Information Lilly arranges various fun intern activities which may include lunch and learns, volunteer activities etc. to provide opportunities for socializing, professional development, and learning more about Lilly. Interns will receive 1 week of unpaid time off during the Lilly summer shutdown dates of June 29th, 2026 - July 3rd, 2026 Interns are responsible for arranging their own transportation to and from work. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $12.98 - $35.96 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $29k-40k yearly est. Auto-Apply 4d ago
  • Technician Assistant - FT - Geist

    Noah's Animal Hospitals 3.7company rating

    Technical assistant job in Indianapolis, IN

    Job Description Technician Assistant - FT - Geist Indianapolis, IN Facility: Noah's Caring Hands Animal Hospital at Geist Schedule: 35 - 40 hours weekly, Weekends and Holiday Required The Technician Assistant (‘TA') at Noah's Animal Hospitals provides assistance to our veterinary technicians and veterinary assistants through performing essential tasks in patient care as well as important hospital cleaning and disinfection duties. At some Noah's hospitals, Technician Assistants will also provide care for boarding patients, including walking dogs, engaging in playtime activities with the boarding pets, and routine tasks associated with boarding patients. Responsibilities: • Provide professional, efficient and exceptional service at all times. This increasing the efficiency of the medical staff by promptly attending to required duties at all times. • Assist medical team by o Providing safe and gentle restraint of pets for examinations, services, or diagnostics, o Moving pets from one area of the hospital to another as needed to simplify workflow, o Returning pets to their owners after medical exams or boarding stays. o Walking specific ICU patients as directed by medical team to allow urination/defecation opportunities for the pet o Preparing prescription medications under direction of medical team o Process diagnostic samples (specifically blood samples and fecal samples for either in house diagnostics or for outsource labs o Utilizing proper collars and tags for identification - ensure all pets in hospital are properly identified o Scrubbing surgical instruments o Restocking medical supplies as requested by medical team o Observe boarding patients and hospitalized patients for signs of discomfort or other issues that require medical intervention o Provide some medical treatments (oral pills, etc) as directed by medical team • Care for boarding patients o Feed and provide water daily o Clean cage and provide cage “comforts” as dictated by the individual pet's needs o Allow recreation time and daily walks for urination/defecation o Provide and clean litterboxes for feline patients • Have basic understanding about preventative care for pets o While TA is not generally a client facing position, knowing this information can help identify potential problems in pets staying within our hospitals and/or help in the employee's future development o External and internal parasites o Vaccines and infectious diseases of pets, potential for zoonotic disease • Ensure general hospital cleanliness. o Clean and disinfect cages as needed o Clean and disinfect all areas as hospital at least daily or as needed based on patient volume or potential for infectious disease o Maintain laundry through proper washing, drying, and stocking of hospital towels, surgical gowns, surgical towels, patient bedding, etc. • Assist outgoing patients to owner's vehicle and provide gentle, safe assistance into the vehicle. Carry any foods or other personal items for the client. • Maintain accurate medical records, under the supervision of the medical team, by notating o Appetite of pet/thirst of pet o Bowel movements and urination o Behavior and attitude o Interaction with clients if questions are asked and what information was provided • Support other staff members, doctors and administrators as needed. o Maintain effective communication about patients and clients as needed o Work well with all team members and ensure that your actions support the hospital, the doctors, the management, and the practice philosophy. o Assist with answering phones in a cheerful manner; recognize potential emergency situations, place callers into call queue or on hold. • Other responsibilities may be assigned by practice leadership Competencies and work environment: • High School Diploma or equivalent required. • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. • Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates strong written and verbal communication skills. • Demonstrates a willingness to identify, analyze and solve problems. Translates problems into practical solutions. • Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. • Accurately and consistently follows instructions delivered in an oral, written or diagram format. • Ability to add, subtract, multiply and divide; ability to convert units of measurement. • Shows willingness and aptitude to take appropriate steps in finding solutions to problems • Firmly adheres to the values and ethics of Noah's Animal Hospitals. Exhibits honesty, discretion, and sound judgment. • Maintains a positive 'can do' outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. • Ability to work at a computer for long periods of time. • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. • Must be available for some swing shifts, occasional overnights, and weekends Benefits Our Part-Time valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases $50 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Our Full-Time valued staff members receive these additional benefits: Paid Time Off Paid Holidays Scrub Allowance increases to $100 Comprehensive Benefits (Health, Vision and Dental) Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People
    $24k-36k yearly est. 27d ago
  • IT Support Specialist

    On-Board Companies 4.5company rating

    Technical assistant job in Indianapolis, IN

    Function: IT & Security Reports to: Manager, IT The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs. This role will be asked to work a hybrid schedule out of our downtown Indianapolis office. Key Responsibilities: Provide first-level technical support to internal users, resolving hardware and software issues. Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed. Install and configure computer systems, software, and peripheral devices. Assist in the setup of new users' accounts and equipment. Maintain and update IT documentation, including manuals, procedures, and configurations. Create knowledge base articles to assist users in resolving common issues. Assist in maintaining the company's network infrastructure, including switches, routers, and wireless access points. Troubleshoot network connectivity issues. Skills and Experience Needed: Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in IT support, preferably in a SaaS environment. Basic technical knowledge of IT systems, network administration, and cybersecurity.. Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems. Basic understanding of networking concepts. Strong problem-solving and communication skills. Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus. Competencies Accountability Creating an Inclusive Environment Initiating Action Adaptability Customer Focus Managing Conflict Building Partnerships Dealing with Ambiguity Decision Making Business Acumen Driving for Results Technical/Professional Knowledge/Skills About the company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Benefits and Perks: Company provided equipment (laptop, software, etc.) Employment with a growing, casual, fun, philanthropic minded company Employer paid extended health benefits, including health spending account (CAN based employees) US Based Employees Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. Medical Flexible Spending Accounts available. Dependent Care Flexible Spending Accounts available. Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher). Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%. Paid Time Off (PTO)/Holiday Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
    $30k-42k yearly est. Auto-Apply 20d ago
  • IT Support Specialist - CAD Systems (Civil Engineering) - IT Solutions - Indianapolis, IN

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Technical assistant job in Indianapolis, IN

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: IT Support Specialist (CAD Systems) Location: Indianapolis, IN As an IT Support Specialist at American Structurepoint, you will be part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage. Job Summary We are seeking a technically skilled and detail-oriented IT Support Specialist with a focus on Autodesk and Bentley CAD system deployment, administration, and support for our civil engineering teams. In this role, you will be responsible for deploying, maintaining, and troubleshooting complex CAD environments used for infrastructure design projects. You will serve as the technical liaison between internal teams and software vendors (Autodesk and Bentley) to resolve issues, implement updates, and optimize performance across our engineering technology stack. Note: This position is a technical IT support role - no CAD design or drafting responsibilities are required. Responsibilities Software Deployment & Configuration • Collaborate with the internal software deployment team for Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer, etc.) using tools such as Autodesk Access, Bentley CONNECTION Client, SCCM, or Intune. • Configure and maintain CAD standards, templates, seed files, workspaces, and configuration files to ensure consistency across project teams. • Evaluate and test updates, patches, and service packs before implementation in production environments. • Manage version control and compatibility between Autodesk and Bentley software platforms. Vendor Collaboration & Issue Resolution • Act as the primary technical contact with Autodesk and Bentley support teams. • Log, track, and escalate issues to vendors as needed; follow through to resolution and document fixes. • Participate in beta programs, vendor training, and technical briefings to stay informed on product updates and best practices. • Provide feedback to vendors on product performance and opportunities for workflow improvements. Technical Support • Provide Tier 2/3 support for CAD-related issues within the civil engineering environment. • Troubleshoot problems related to application performance, licensing, data access, and file interoperability. • Collaborate with IT infrastructure, network, and project delivery teams to ensure optimal CAD performance across workstations, servers and virtual environments. • Maintain detailed documentation of troubleshooting procedures, configurations, and deployment methods. License & Asset Management • Administer and optimize Autodesk and Bentley licensing systems (Autodesk Account, Bentley Licensing Portal). • Track license usage, manage allocations, and ensure compliance with vendor agreements. • Coordinate renewals, upgrades, and new license acquisitions with procurement and IT management. Infrastructure & Standards Support • Support the setup and maintenance of CAD-related data environments such as ProjectWise, Autodesk Docs, or BIM 360. • Collaborate with the CAD management team to uphold company standards and workflows. • Identify opportunities to automate tasks, streamline deployments, and improve user experience. Qualifications Required: • 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment. • Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer). • Proven ability to work with software vendors to diagnose and resolve application or licensing issues. • Knowledge of CAD operating in virtual environments. • Knowledge of Windows operating systems, networking fundamentals, and system performance optimization. • Excellent problem-solving, communication, and documentation skills. Preferred: • Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms. • Familiarity with PowerShell, Python, or batch scripting for deployment automation. • Understanding of civil engineering data workflows and file management practices. • Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+. Why Join Us: • Support innovative civil infrastructure projects with cutting-edge CAD technologies. • Collaborate with talented engineers, designers, and IT professionals in a forward-thinking environment. • Gain exposure to both Autodesk and Bentley ecosystems with opportunities for ongoing professional training. • Competitive salary, benefits, and opportunities for career advancement within a growing engineering organization.
    $36k-69k yearly est. Auto-Apply 7d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Noblesville, IN?

The average technical assistant in Noblesville, IN earns between $18,000 and $45,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Noblesville, IN

$29,000
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