Industry Technical Specialist
Technical Assistant Job 6 miles from North Little Rock
Join a leading semiconductor company dedicated to innovation and excellence. We are committed to fostering an inclusive and diverse workplace where every team member can thrive and contribute to our success. We are seeking a motivated and experienced Industry Technical Account Sales Specialist to join our team. In this role, you will leverage your technical expertise and sales skills to drive business growth and build strong client relationships. You will work closely with our engineering and product development teams to ensure our solutions meet the evolving needs of our customers.
**Role is fully remote meaning there is no Intel office in this location, but candidate needs to be located within 30 miles from New York to be considered for the role due to the need to constantly visit the customer at their facilities and meet with the team.**
**Key Responsibilities:**
+ Influences and advocates technical abilities of Intel based products and solutions for Intel's BUs through a vertically oriented, solutions led approach to business and information technology (IT).
+ Manages end customer technical relationships, provides technical expertise, and works with Intel business/account development and/or sales teams to drive Intel based product purchases.
+ Develops technically advanced solutions that help solve customer business challenges, while creating significant pull for Intel's products and solutions.
+ Collaborates with global cloud service providers (CSPs), digital services/SaaS providers, enterprise, cloud and public sector customers, independent software vendors (ISVs) and solutions integrator/managed service provider (SI/MSP) partners to maximize utilization of Intel products' capabilities.
+ Develops the industry offerings to drive end customer deal wins and/or open new market segments for cloud-based services in the industry.
+ Exhibits solid understanding of key technology trends, industry segments and Intel's product lines to develop technically advanced solutions that help solve customer business problems, while creating significant pull for Intel's products and solutions.
+ Works with the customers, partners/ISVs/SIs and BU development teams to create new solutions, software and services optimization through technical engagement and utilization of Intel product capabilities across the solution stack.
+ Gathers customer feedback of assigned accounts to understand the drivers of satisfaction and/or dissatisfaction.
+ Conveys deep technical requirements from partners and customers as a strategic input to product development roadmap.
+ Delivers keynotes and presentations at Intel, industry, and customers technical forums to position Intel as thought and product leader.
As a successful candidate, you must possess:
+ Customer Success and Outcome Driven: Work with Account Executive to create solutions that can move the needle to positively impact the customer's desired outcomes.
+ Voice of the Customer: Be the vocal advocate for Financial Services Industry (FSI) specific requirements back into Intel's product teams.
+ Business Acumen/Industry Knowledge: Understand the customers business (priorities, pressures, competition, growth strategy, business imperatives) and how Intel technologies apply to Capital Markets, Trading, Retail Banking, Risk, Treasury, Asset and Wealth Management.
+ Willingness to work with Account Executive to navigate complex sales cycles and manage large, strategic, and complex opportunities with and through the partner ecosystem.
+ Willingness to travel as needed to meet with clients.
**Why Join Us?** We provide opportunities to engage with leading global financial institutions at a strategic technical level. You'll be involved in designing and architecting solutions directly with customers, ecosystem partners, OEMs, and software providers
Note: This is a commissioned sales position.
**Qualifications**
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This position is not eligible for Intel Immigration sponsorship.
**Minimum Qualifications:**
- 5+ years of technical expertise in deep knowledge of the technology stack required by Financial Services Industry customers for the following environments:
+ On-Prem Data Center - virtualized and container-based platforms
+ Public /Hybrid Cloud environments.
+ HPC/Grid computing - on-prem and public cloud offerings
+ Low Latency/High Frequency Trading
- 1+ years of experience with Artificial Intelligence and Machine Learning workloads, models and use cases
**Preferred Qualifications:**
- Bachelor's degree in business, marketing, computer science or a related field.
- 5+ years of:
+ Combined experience in the following: Financial Services industry with a strong understanding of the technology trends, market drivers and business challenges facing the FSI industry including AI/ML.
+ End User Computing technology and use cases for AI-PC
**Inside this Business Group**
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (***********************************
Annual Salary Range for jobs which could be performed in the US $181,145.00-$289,863.00
*Salary range dependent on a number of factors including location and experience
**Working Model**
This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. *** Job posting details (such as work model, location or time type) are subject to change...**
Surgical Tech-Mohs Surgery Assistant
Technical Assistant Job 6 miles from North Little Rock
Great Little Rock Specialty Clinic needs to fill an immediate need for a Surgical Technician to assist Mohs Surgeon in surgeries and procedures. Looking for an experienced professional who can work quickly and efficiently in a fast-paced environment and provide patients with the care and support they need prior to surgery. The Surgical Technician will work directly with the Physician. The position's duties are highly variable, so the successful candidate must be willing to change direction at a moment's notice and keep pace with the other OR professionals on staff.
We offer a competitive salary and excellent benefits! Direct Hire Position! Monday-Friday 7:45am to 4:30pm!
Secure and prepare all supplies required for surgical intervention
Ensure the preparation and maintenance of the sterile field
Perform instrument counts prior to each procedure
Prepare patient skin for surgical treatment
Position and re-position patient during surgery
Help monitor patients during surgery
Provide supportive care during the pre-operative phase
Perform scrub functions
Collect and label specimens taken during surgical procedure
Follow all federal, state and departmental safety procedures
Oracle Database Performance Technical Analyst 4-Support
Technical Assistant Job 6 miles from North Little Rock
Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).
Career Level - IC4
**Responsibilities**
SKILLS & COMPETENCIES:
**Minimum technical skills:**
+ In Depth knowledge of Oracle Database administration - 12c, 18c, 19c
+ Understanding of Oracle Database Security features (such as Roles, Privileges, Auditing, TDE, Database Vault and ASO) and Database firewall
+ Experience of Backup and recovery process using RMAN
+ Experience of Oracle Data Guard
+ Experience in Performance Tuning
+ Experience of Oracle Cloud Infrastructure (OCI)
+ Experience of Oracle Autonomous Database
+ Operating system knowledge (Unix, Linux, Windows)
Desirable technical skills:
+ Network administration
+ Understanding of Oracle Grid Control, RAC
+ Experience of administering other databases (MySQL, PostgreSQL, Sql-Server, DB2)
+ Understanding of Oracle Golden Gate
+ Exposure in Oracle Application Express (APEX)
RESPONSIBILITIES:
+ To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model
+ Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards
+ Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
+ Contributing to Knowledge Management content creation and maintenance
+ Working with development on product improvement programs (testing, SRP, BETA programs etc) as required
+ Operating within Oracle business processes and procedures
+ Respond and resolve customer issues within Key Performance Indicator targets
+ Maintaining product expertise within the team
+ Developing and maintaining expertise around Database Security and general IT Security issues
+ Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product
+ Self motivated. Able to perform duties without major monitoring
+ Quick learner. Efficient in reproducing test cases, and drive to resolve customer issues.
QUALIFICATIONS:
+ Bachelor's degree in Computer Science, Engineering or related technical field
+ 10+ years of proven professional and technical experience in database, network or system administrator role.
+ Excellent verbal and written skills in English
\#LI-SUPPORT
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range: from $31.83 to $67.93 per hour; from $66,200 to $141,300 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one.
**Disclaimer:**
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
*** Which includes being a United States Affirmative Action Employer**
COSMOS - Extra Help Assistant III
Technical Assistant Job 6 miles from North Little Rock
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
Type of Position:
Research
Workstudy Position:
No
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas at Little Rock
The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please contact Human Resources at ************.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ************.
Department:
COSMOS
Department's Website:
************************
Summary of Job Duties:
The Extra Help Assistant will help develop socio-computational models to advance our understanding of cyber campaigns run on social media grounded in the dynamics of various social and communication processes such as group formation, activation, decentralized decision making, and collective action. The Extra Help Assistant will aid with cyber forensics and deep web search-based methodologies, to assist with extracting relevant open-source information in a guided snowball data collection manner. The Extra Help Assistant will work with the research team to support development of predictive models of deviant socio-technical behaviors on a various social media platform (particularly, video-based platforms) to identify key actors and key groups responsible for coordinating cyber campaigns and disseminating propaganda. This is an on-campus position. Position reports to Dr. Nitin Agarwal (******************), Maulden-Entergy Endowed Chair and Distinguished Professor and Director, COSMOS Research Center, UA-Little Rock. This position is governed by state and federal laws, and agency/institution policy.
Qualifications:
Required Education and/or Experience:
* The candidate must have a Ph.D. degree in Computer Science, Information Science, Systems Engineering or a related discipline;
Preferred Education and/or Experience:
* The candidate should have extensive research experience in social media mining, computational modeling of social science theories, working with social network analysis tools, and examining cyber campaigns conducted on social media.
* A candidate with experience in operational research, optimization tools, information theory, multiplex networks analysis, computer programming, and data management will be given preference.
Job Duties and Responsibilities:
* Assist with social media analysis for the research projects, such as hypothesis generation and evaluation for understanding cyber behaviors, data collection, cleaning, preprocessing, analyzing findings from the data, for preparation with drafting research findings for conferences, and scientific venues;
* Write software modules transitioning research to tool;
* Assist with online information environment analysis;
* Provide inputs for conduction of training stakeholders on research and tools;
* Mentor/monitor graduate/undergraduate students working on the project - an experience that will aid in student development to prepare/continue a successful academic career afterward;
* Assist in preparing reports and publications;
* Other tasks as directed.
Knowledge, Skills, and Abilities:
* Extensive knowledge of computational social science and social network analysis;
* Extensive knowledge of intensive groups analysis on social network;
* Extensive knowledge of operational research;
* Extensive knowledge of systems thinking analysis;
* Extensive knowledge of computational complex network analysis;
* Extensive knowledge of online/offline environment analysis;
* Extensive knowledge and expertise with social media mining and cyber forensics;
* Research experience in Game theories and decision making;
* Research experience with decomposition optimization analysis;
* Research experience with agent-based modeling;
* Research experience with multiplex network analysis;
* Research experience with information theory;
* Research experience with control theory and feedback analysis in social media;
* Research experience with dynamic network analysis;
* Research experience with examining cyber campaigns run on social media;
* Research experience with examining contexts on social media;
* Experience with transitioning research into usable tools;
* Computer programming skills and data management skills;
* Ability to interact with people of diverse ethnic backgrounds;
* Communication skills, writing skills, and public speaking;
* Effective organizational skills.
Additional Information:
Salary Information:
$20 - $25 per hour
Required Documents to Apply:
Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Dr. Nitin Agarwal (******************)
Maulden-Energy Chair and Distinguished Professor
Director, COSMOS Research Center
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
No Background Check Required
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking
Frequent Physical Activity:
Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking
Occasional Physical Activity:
Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking
Benefits Eligible:
No
Specialist, Technical Support
Technical Assistant Job 6 miles from North Little Rock
At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at ***************
**Overview of Job Function:**
As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to Integrators/Partners, Customers, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems, complex software, or networked and/or wireless systems.
**Principal Duties and Essential Responsibilities:**
+ Answers/processes incoming calls from end-users and/or integrators for troubleshooting and technical assistance and updates CRM notes in ticketing system.
+ Makes outbound follow-up calls to end-users and/or integrators to troubleshoot technical issues that have been escalated and updates CRM notes in ticketing system.
+ May be involved in customer installations and training.
+ Works with higher level technical support employees to assist with problem resolution and/or customer management.
+ Develops and authors knowledge base articles/tech notes that will assist with future problem resolution efficiencies.
+ Must assist team members in isolating factors while working towards a solution and/or escalation.
+ Analyzes and identifies root cause factors and service issue trends for Management.
**Minimum Requirements:**
+ Bachelor's Degree or equivalent work experience.
+ Minimum of 3 years of technical troubleshooting experience.
+ Proven ability to troubleshoot and analyze networked environments.
+ Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) and MS Teams.
+ Proficiency with MS Server and MS SQL Server/ SQL query language.
+ Demonstrated proficiency with MS Windows, Active Directory, and Domain configuration.
+ Proven ability to manage multiple tasks with shifting priorities and timeframes.
+ Ability to quickly learn and master new technologies.
+ Strong organizational and analytical skills.
+ Proven record for delivering exceptional customer service.
+ Works effectively and supports a team environment.
+ Strong oral and written communication skills.
+ Excellent problem-solving skills.
+ Experience, enthusiasm, and dedication toward providing excellent customer service.
+ Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers.
+ Limited domestic travel for team meetings.
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
**Preferred Requirements:**
+ Relative Microsoft, Cisco, or Networking certifications highly desirable.
+ Experience with physical security or video surveillance hardware or software products.
+ Prior Call Center experience.
+ Formal ticketing system and/or Oracle Database experience.
+ Understanding system and event logs.
\#LI-BS1
MIN: $60K
MAX: $68K
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one's race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person's behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, "Protected Characteristics"), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
**For US Applicants**
_2024 Benefits Offering (************************************************************ UI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)\_
COSMOS - Extra Help Assistant III
Technical Assistant Job 6 miles from North Little Rock
**Required Education and/or Experience:** * The candidate must have a Ph.D. degree in Computer Science, Information Science, Systems Engineering or a related discipline; **Preferred Education and/or Experience:** * The candidate should have extensive research experience in social media mining, computational modeling of social science theories, working with social network analysis tools, and examining cyber campaigns conducted on social media.
* A candidate with experience in operational research, optimization tools, information theory, multiplex networks analysis, computer programming, and data management will be given preference.
**Job Duties and Responsibilities****:**
* Assist with social media analysis for the research projects, such as hypothesis generation and evaluation for understanding cyber behaviors, data collection, cleaning, preprocessing, analyzing findings from the data, for preparation with drafting research findings for conferences, and scientific venues;
* Write software modules transitioning research to tool;
* Assist with online information environment analysis;
* Provide inputs for conduction of training stakeholders on research and tools;
* Mentor/monitor graduate/undergraduate students working on the project - an experience that will aid in student development to prepare/continue a successful academic career afterward;
* Assist in preparing reports and publications;
* Other tasks as directed.
**Knowledge, Skills, and Abilities:**
* Extensive knowledge of computational social science and social network analysis;
* Extensive knowledge of intensive groups analysis on social network;
* Extensive knowledge of operational research;
* Extensive knowledge of systems thinking analysis;
* Extensive knowledge of computational complex network analysis;
* Extensive knowledge of online/offline environment analysis;
* Extensive knowledge and expertise with social media mining and cyber forensics;
* Research experience in Game theories and decision making;
* Research experience with decomposition optimization analysis;
* Research experience with agent-based modeling;
* Research experience with multiplex network analysis;
* Research experience with information theory;
* Research experience with control theory and feedback analysis in social media;
* Research experience with dynamic network analysis;
* Research experience with examining cyber campaigns run on social media;
* Research experience with examining contexts on social media;
* Experience with transitioning research into usable tools;
* Computer programming skills and data management skills;
* Ability to interact with people of diverse ethnic backgrounds;
* Communication skills, writing skills, and public speaking;
* Effective organizational skills.
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA).
The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security.
Technical Support Analyst (2nd Shift)
Technical Assistant Job 6 miles from North Little Rock
**Job ID Number** R4303 **Employment Type** Full time **Worksite Flexibility** Remote As a Technical Support Analyst (2nd Shift) you will be responsible for resolving application and software issues within Linux servers. **Job Description** We are in need of a **Technical Support Analyst (2nd Shift)** . This is a **full-time opportunity** and is **remote.**
**The Application Support Analyst must be able to work east coast times. This position is Wednesday - Sunday, 4pm-12:30 AM EST**
**What You'll Do**
+ Resolve process, application and software issues within Linuxservers, databases and other mission-critical systems
+ Communicate/escalate application related problems and issues to key stakeholders, including management, development teams, end users and unit leaders
+ Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
+ Write technical procedures and documentation for the applications including operations, user guide, etc.
+ Perform routine maintenance and updates on applications and servers
+ Use knowledge and judgment to diagnose issues and problems as they are reported into L3 and resolve these issues as quickly and efficiently as possible
+ Ensure that the L3 mailbox is routinely monitored and that all inquiries and requests are resolved
+ Isolates problem trends and ensures thattroubleshootingefforts are completed for recurring problems
**What You'll Need**
Required:
+ Bachelor's or Associate's Degree in Information Technology or equivalent combination of education and experience.
+ UnixandLinuxCommand Line experience/knowledge. (MUST HAVE)
+ Knowledge of databases (SQL Server) strong preferred
+ Ability to prioritize work
+ Excellent analytical and problem-solving skills
+ Exhibit punctuality and communicate effectively
Preferred:
+ Exposure to C/C++ is a plus
+ Scripting andautomationis a plus
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
**Equal Employment Opportunity Policy Statement**
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Help Desk Support Coordinator
Technical Assistant Job 6 miles from North Little Rock
GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and identifying computer hardware and software related problems. + Effectively communicates step-by-step solutions to end-users
+ May need to communicate with software and hardware specialists for solutions
+ Records solutions into database for other Help Desk professionals.
+ Redirects issues to appropriate resource if necessary
+ Must be knowledgeable of current technological issues and advancements.
**Qualifications**
+ Associate's with 2+years of experience in the field (or commensurate experience).
+ Clearance Required: Ability to maintain a public trust clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $37,150.00 - USD $59,450.00 /Yr.
Submit a referral to this job (**********************************************************************************************************************************
**Location** _US-Remote_
**ID** _2024-4786_
**Category** _Information Technology_
**Position Type** _Full-Time_
RADIOLOGY TECH EXTERN - PDN(AS NEEDED)
Technical Assistant Job 40 miles from North Little Rock
HOURS: Hours vary.
Completion of one year in a formal Radiology Technology training program in an AMA approved school. Must have completed all student exam competencies.
Performs a variety of diagnostic radiographic procedures at a technical level under the supervision of a registered technologist. Assumes responsibility for patients well being during procedures, assigned rooms, equipment, and supplies. Must be able to demonstrate the knowledge and skills necessary to provide appropriate care to neonatal, pediatric, adolescent, adult and geriatric patients.
This position is designated as a safety sensitive position. The essential duties of the job require the employee to work in a constant state of alertness in a safe manner. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness, or death.
Manager Pharmacy Support Services
Technical Assistant Job 6 miles from North Little Rock
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report.
Work Shift:
Please see job description for details.
Time Type:
Full time
Department:
CC014250 Acute Care PharmacySummary:The Manager Pharmacy Support Services oversees daily operations in area of responsibility such as Compliance, Procurement, and Informatics. Works with personnel to assure safe and efficient patient care. This person also works closely with the Director and Pharmacy leadership team to optimize the provision of pharmaceutical care and achievement of other departmental and hospital strategic goals and objectives.Additional Information:
#AC2024
Required Education:Doctorate of Pharmacy or Bachelor of Pharmacy (if obtained prior to 2000) Recommended Education:Required Work Experience:Related Field - 5 years with 3 years of leadership experience Recommended Work Experience:Required Certifications:Pharmacist - Arkansas State Board of PharmacyRecommended Certifications:Description
1. Manages or supervises Pharmacy support services activities including: purchasing, inventory control, regulatory compliance, information systems, floor stock requisitions and manufacturing in order to achieve and maintain a safe and effective medication use system.
2. Works with pharmacy leadership team and others to oversee installation, maintenance and optimization of Pharmacy systems and technologies. Ensure that these information systems and technological processes uphold established clinical standards of care, meet or exceed patient care quality benchmarks, comply with relevant regulatory agencies, and integrate with well with other departments.
3. Works with Pharmacy leadership team and P&T Stewardship Committee on formulary management and response to medication shortages and recalls including: analysis of patient safety and fiscal impact, identification of alternatives, and development of information for medical, pharmacy and nursing staff.
4. Works with Director of Pharmacy and Business Operations Manager on financial analysis of purchasing and inventory trends and helps prepare budget
5. Manages and oversees maintenance and support of Inventory Management software to include the identification and resolution of computer performance or interface related problems, building, testing and implementation of all required system upgrades and preparation of reports as requested.
6. Operates within allocated budget. Provides documentation necessary for budget requests.
7. Hire, terminate, evaluate, coach counsel and train staff.
8.Performs other duties as assigned.
Technical Support Specialist - Heavy Duty
Technical Assistant Job 24 miles from North Little Rock
Since 1920, people have known Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team.
We are seeking a dynamic and experienced Technical Support Specialist - Heavy Duty to join our Service Support team. This role is crucial in providing technical support for Snap-on heavy duty equipment products to internal and external customers. This will include troubleshooting, documentation and training for the assigned product line.
PERKS - WHAT'S IN IT FOR ME
Competitive compensation
Medical insurance
Dental insurance
Vision insurance
Retirement plans
Paid vacation
Employee Assistance Program (EAP)
Stock Purchase Plan
Discount on Snap-on Products
Responsibilities
Provide support for internal and external customers including proper equipment operations, use and diagnosis, and troubleshooting problems for distributors.
Analyze product performance to identify problems, make recommendations to improve and enhance products, and work with internal and externals sources to resolve problems.
Support new product implementations by working closely with Engineering, Training, and Sales as products are developed and updated to make recommendations and resolve problems.
Document incoming calls to develop and maintain information databases, as required.
Work with the training group to write technical documentation on products for distributors use including service bulletins, parts, and manuals.
Work with the Training group to develop, coordinate, and conduct service training programs for distributors.
Act as a resource for others , as needed.
Keep abreast with industry standards and emerging technology.
Other duties as assigned.
Qualifications
5-10 years of field service or technical support experience.
Demonstrated knowledge of a broad range of products across multiple product lines.
Ability to read electrical schematics and pneumatic diagrams.
Ability to troubleshoot a variety of software and operations issues.
Excellent communication skills - both verbal and written, including technical writing skills.
Presentation skills with prior training experience, preferred.
Demonstrated organizational skills, leadership ability, and project coordination.
Demonstrated ability to work cross-functionally.
Ability to travel 25% domestically and internationally.
CHARACTERISTICS
Demonstrate Integrity
Tell the Truth
Respect the Individual
Promote Teamwork
Listen
2025 Summer Internship - Quantitative Risk Technology
Technical Assistant Job 23 miles from North Little Rock
PROGRAM DETAILS
At Capstone, we seek to harness the complexities of global derivatives markets with disciplined strategic insight, an experienced, accomplished team and advanced technology to create sustainable value. We've created a particular approach to investment that we believe drives continuous improvement and opportunities for our clients, team and industry.
As an intern, you can be part of the disciplined collaboration in a 10-week program designed to give you exposure to senior team members and our CEO Paul Britton. You will be given a project that is both educational and has a value add to the business. At the end of the summer, you will present your project to the senior leadership team. Throughout the program you will also attend educational sessions and team building events.
DEPARTMENT
The Risk Technology Team is responsible for working alongside the Risk team in delivering world-class solutions for analytics, scenarios, reporting, and calculations within Risk at Capstone,
DESIRABLE CANDIDATES:
Pursuing an undergraduate or master's degree in Statistics, Mathematics, Computer Science, or any related discipline
Interest in financial markets
Experience in writing Python and Java
Some experience with a database or datastore, either relational, object based, or columnar
Strong communication skills both written and verbal
Ability to find creative solutions to problems
Familiarity with machine learning would be advantageous
Capstone is committed to creating an inclusive environment where we welcome people of different backgrounds. Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.
Support Technician
Technical Assistant Job 6 miles from North Little Rock
Dave & Busters - JobID: R-1001568 [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience through the best combination of food, drinks & games; Keep supervisor fully informed of all problems; Provide timely & accurate service.
.
.
Hiring Immediately >>
Information Technology Support Specialist
Technical Assistant Job 23 miles from North Little Rock
NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.
NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.
The IT Support Specialist is responsible for a wide range of activities related to computer and systems software and hardware support. This position is governed by state and federal laws and agency / institution policy.
The IT Support Specialist will support the implementation, maintenance and use of institutional technology as well as responds to Level 2 complex and specialized technology requests from users. This position analyzes needs, evaluates alternatives and recommends / implements a course of action to solve complex issues. This individual must have good technical and analytical skills. The position requires someone with collaboration and open communication skills along with a positive outlook and excellent project management skills.
Essential Duties
Troubleshoot computer and systems hardware, software and printer issues.
Deploys new computers, systems and laptops which includes re-imaging and re-deploying used computers for student, faculty, staff and classroom use.
Installs software programs and updates in computers and laptops.
Create images for new computers and laptops as needed.
Analyzes computer and system logs to identify source of errors and collaborates with engineers and / or third-party vendors to resolve both hardware and software problems as needed.
Evaluate compatibility of new software and hardware with NWACC's systems.
Assists with obtaining technology quotes, ensuring that items ordered will work with installed computer and instructional systems.
Researches and evaluates current and future computer related technologies.
Maintains an expert level of training in a variety of specialized application software packages.
Evaluates and implements necessary adjustments to applications / processes to accommodate user requirements.
Recommends changes or updates in programming (workflow, process, etc.), documentation and training to address system deficiencies and user needs.
Works with vendors to support warranty part replacement of technology equipment.
Process work orders promptly and document issue / resolution in knowledge base and / or ticketing system.
Travel to offsite locations to troubleshoot and repair issues as needed.
Answer phones, troubleshoot users' issue, create and assign work orders during busy times and or when the helpdesk staff is unavailable.
Performs any other related duties as required or assigned.
Rate of Pay $18.55 hourly
Knowledge, Skills, and Abilities
Knowledge of computer system hardware and software.
Knowledge of computer user requirements.
Knowledge of the application of computer or systems software in automation of information systems.
Ability to review results, determine the source of problems / errors and devise corrective actions.
Ability to analyze and modify existing computer systems.
Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel.
Ability to understand relevant detail from oral information and explain technical terms and information.
Ability to determine costs and resource requirements of projects.
Physical Demands/Work Environment
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
Environmental Conditions
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required Education
The formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer or systems operations or a related area which includes systems maintenance and implementation of technology or other job-related education and / or experience may be substituted for all or part of these basic requirements.
NWACC is an Equal Opportunity Employer, please see our EEO policy.
Technical Writer Intern
Technical Assistant Job 6 miles from North Little Rock
Intern Role intended for current students (BS/MS/PhD) AND enrolled in a full-time degree program after completion of the internship. Available internship dates: May 19 - August 8, 2025 and June 16 - September 5, 2025
**The Program:**
Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor's and master's graduates with a diverse set of skills and experiences to work in and across multiple teams within the Database Technologies organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.
**The Team:**
The Oracle Database Developer Relations Team (DB DevRel) is a group of highly creative, innovative creators that bring Oracle Database products and services to life! We are part of the Database product development team and build technical content, demos/apps, videos, blogs, and share those on websites, social channels and developer conferences to encourage use of Database by developers. We sponsor developer conferences and virtual events, partner with Universities and coding bootcamps, build developer focused programs to make it easy for developers to find and use Database, and we manage web sites, authority pages, and SEO for Database. Our team is global, work collaboratively across all lines of business, and is responsible for all Database products.
**The Company:**
Oracle is the world's leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business-it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at oracle.com (********************************** .
**What You'll Bring (Objective Minimum Qualifications):**
To be considered for a Technical Writer Intern position in the Database Technologies organization, you must possess the Objective Minimum Qualifications (OMQs) below.
Please ensure that your application clearly indicates that you meet these OMQs, by listing relevant academic/professional/personal projects on your resume.
+ Excellent English written and verbal communication skills.
+ Strong attention to detail.
+ A passion for technology and learning software products.
+ Critical thinking and problem-solving skills.
+ Eagerness to learn from and teach others.
+ Ability to work independently.
+ Working knowledge of common technologies such as relational databases, Java and frameworks such as React, and familiarity with open-source technologies.
+ Experience with SQL or Oracle Database preferred.
+ Currently enrolled in a Bachelor's degree program in Computer Science, Business, English, Technical Writing, Rhetoric and Professional Writing or equivalent major and completing your sophomore or junior year only by summer 2025. Must be returning to the degree program after completion of the internship.
+ Attend a university in the US.
+ Able to obtain work authorization in the US in 2025.
About You (Preferred Qualifications):
+ Minimum 3.0 GPA
Career Level - IC0
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range: from $18.99 to $53.00 per hour; from $39,500 to $110,240 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one.
**Disclaimer:**
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
*** Which includes being a United States Affirmative Action Employer**
Work Study - IT Services Assistance Center
Technical Assistant Job 6 miles from North Little Rock
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
Type of Position:
Clerical
Workstudy Position:
Yes
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas at Little Rock
The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please contact Human Resources at ************.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ************.
Department:
Assistance Center
Department's Website:
Summary of Job Duties:
The Work Study/IT Services Assistant for IT Services Help Desk provides direct client-facing service and support for desktop computers, laptops, Apple Macintosh hardware, operating systems, software, iPads, other mobile devices, software systems, and Optical Mark Reader equipment; for a cross-platform network that serves 2500 faculty and staff users and over 13,000 student users.
The Work Study Assistant for IT Services Help Desk executes all Assistance Center support activities including logging calls/contacts into trouble-ticket tracking software, resolving common issues on the spot, triaging calls to determine who in the organization should address/fix higher tier problems, providing overall customer support such as status updates for existing requests, deployment of new equipment, maintenance of existing equipment, upgrades to computers, peripherals, and software; and just-in-time training for simple/common technical tasks. This position is governed by state and federal laws and agency/institution policy.
Qualifications:
Required Education and/or Experience
* Registered for classes at UA Little Rock;
* Must have a work-study award.
Preferred Education and/or Experience
* Undergraduate student at UA Little Rock;
* Ability to work on campus alongside team members to support customers in person;
* Need for a job that provides marketable IT-related skills upon graduation.
Job Duties and Responsibilities
Strategy and Planning
* Attend team meetings where strategies and capacity planning for meeting future information technology needs for the organization are discussed;
* Assist users with needs assessments and development of technical solutions to work-related problems;
* Develop and execute strategies to improve workstation performance and meet customer expectations.
Acquisition and Deployment
* Assess the need for and implement performance upgrades to PC and Apple computers, including the installation of CPUs, I/O and NIC cards, ribbon cables, hard drives, RAM, CD-ROMs, DVDs, and peripherals.
Operational Management
* Coordinate and execute hardware and software installations, maintenance, and upgrades to individual workstations;
* Receive, triage, log, update, track, and resolve incidents, fulfillment requests, enhancement-requests, and service-inquiry calls from faculty, staff, and students using ServiceNow;
* Escalate and appropriately route any incident or request not resolved by tier one (1) support.
* Prioritize and respond to client incidents and requests based on designated due dates and departmental Service Level Objectives;
* Maintain communications with other technology support offices on campus;
* Collaborate with network technicians and administrators to ensure efficient operation of the university's desktop computing environment;
* Work collaboratively with team members in other Information Technology Services (ITS) work groups to resolve customer issues;
* Provide remote technical support to resolve issues;
* Confirm, through direct contact, client acceptance of resolution before closing each ticket;
* Assist walk-in faculty, staff, and students with hardware and software issues or questions;
* Provide technical support for specific technology projects;
* Provide basic user training on common tools and applications as needed;
* Work with and mentor student workers newly hired in the Assistance Center;
* Process forms using Optical Mark Reader equipment;
* Perform other duties as assigned.
Knowledge, Skills, and Abilities
* Technical knowledge of PC and MAC and desktop hardware;
* Technical knowledge of PC and MAC internal components;
* Technical and working knowledge of Windows and OS.X operating systems;
* Experience in hardware problem resolution;
* Working technical knowledge of current IP protocols, desktop operating systems, and standards;
* Able to read and understand technical manuals, procedural documentation, and OEM guides;
* Good written, oral, and interpersonal communication skills;
* Strong technical documentation skills;
* Ability to conduct research into computer issues and products;
* Ability to present ideas in user-friendly language;
* Highly self-motivated and directed;
* Keen attention to detail;
* Proven analytical and problem-solving abilities;
* Ability to effectively prioritize and execute tasks in a high-pressure environment;
* Commitment to excellent customer service;
* Ability to work as a member of a team in a collaborative environment;
* Highest level of professional and personal integrity;
* Understanding of the organization's goals and objectives.
Additional Information:
Salary Information:
$11/hour
Required Documents to Apply:
Proof of Work-Study Award, Resume
Optional Documents:
Special Instructions to Applicants:
a screen shot of the BOSS screen showing the Work Study award is satisfactory.
Recruitment Contact Information:
Russ Riegel, Client Support Manager, *****************, ************
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
No Background Check Required
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Lifting, Manipulate items with fingers, including keyboarding
Frequent Physical Activity:
Crouching
Occasional Physical Activity:
Balancing, Walking
Benefits Eligible:
No
Help Desk Support 2-Evening Shift Supervisor
Technical Assistant Job 6 miles from North Little Rock
GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support our newly awarded customer contract. . This position will be located in Charleston, WV and will be a fully remote position within the United States.
**Responsibilities**
Resolves technical problems and answers queries by telephone or e-mail in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing guidelines and prescribed solutions. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
+ Responsible for investigating and identifying computer hardware and software related problems.
+ Effectively communicates step-by-step solutions to end-users
+ May need to communicate with software and hardware specialists for solutions
+ Records solutions into database for other Help Desk professionals.
+ Redirects issues to appropriate resource if necessary
+ Must be knowledgeable of current technological issues and advancements.
**Qualifications**
Bachelor's with 2-5 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Must have an active HUD Public Trust
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $55,000.00 - USD $55,000.00 /Yr.
Submit a referral to this job (*************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2024-5173_
**Category** _Information Technology_
**Position Type** _Full-Time_
COSMOS - Extra Help Assistant II
Technical Assistant Job 6 miles from North Little Rock
* A candidate with research experience in social media mining, computational modeling of social science theories, social network analysis tools, and examining cyber campaigns conducted on social media will be given preference; * A candidate with experience in computer programming and data management will be given preference.
**Job Duties and Responsibilities****:** * Assist with social media analysis for the research projects, hypothesis generation and evaluation for understanding cyber behaviors, data collection, cleaning, preprocessing, analyzing findings from the data, writing research findings, and presenting the research at conferences, scientific venues, program reviews, and other venues;
* Contribute to software development for transitioning research to publicly available web tools;
* Assist in preparing reports and publications;
* Assist with data collection, cleaning, preprocessing, and analyzing findings from the data;
* Produce visual and/or written content for website articles or social media posts;
* Coordinate meetings and lead discussions;
* Other tasks as needed.
* Experience with programming and web development or Experience in UIUX/web design and illustration or Experience with ML-based research or Experience in research and data analysis;
* Ability to interact with people of diverse ethnic backgrounds;
* Familiar with Javascript or related frameworks (Node, React, …);
* Knowledge of DB systems and SQL language;
* Proficiency with the Office Suite including but not limited to Microsoft Excel, Word, & PowerPoint;
* Communication skills, writing skills, and public speaking;
* Effective organizational skills.
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA).
The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security.
Extra-help Assistant-3
Technical Assistant Job 40 miles from North Little Rock
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
Type of Position:
Social Sciences
Workstudy Position:
No
Job Type:
Regular
Work Shift:
Shift Vary (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas at Pine Bluff
The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty.
For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students - a chance to advance.
The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential.
You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs, more than thirty Undergraduate programs, Master's degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad.
Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program.
Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy.
As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same - to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at ************ .
Department:
Residential Life
Department's Website:
Summary of Job Duties:
The Extra Help Assistants in the Residence Halls are responsible for providing unskilled, semi-skilled labor or performing basic office tasks in a state agency or institution. This position is governed by state and federal laws and agency policy.
Qualifications:
High school diploma required but Bachelor Degree Preferred
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position):
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry
The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
Climbing, Kneeling, Standing, Walking
Frequent Physical Activity:
Lifting
Occasional Physical Activity:
Climbing
Benefits Eligible:
Work Study - IT Services Assistance Center
Technical Assistant Job 6 miles from North Little Rock
* Registered for classes at UA Little Rock; * Must have a work-study award. **Preferred Education and/or Experience** * Undergraduate student at UA Little Rock; * Ability to work on campus alongside team members to support customers in person; * Need for a job that provides marketable IT-related skills upon graduation.
**Job Duties and Responsibilities**
**Strategy and Planning**
* Attend team meetings where strategies and capacity planning for meeting future information technology needs for the organization are discussed;
* Assist users with needs assessments and development of technical solutions to work-related problems;
* Develop and execute strategies to improve workstation performance and meet customer expectations.
**Acquisition and Deployment**
* Assess the need for and implement performance upgrades to PC and Apple computers, including the installation of CPUs, I/O and NIC cards, ribbon cables, hard drives, RAM, CD-ROMs, DVDs, and peripherals.
**Operational Management**
* Coordinate and execute hardware and software installations, maintenance, and upgrades to individual workstations;
* Receive, triage, log, update, track, and resolve incidents, fulfillment requests, enhancement-requests, and service-inquiry calls from faculty, staff, and students using ServiceNow;
* Escalate and appropriately route any incident or request not resolved by tier one (1) support.
* Prioritize and respond to client incidents and requests based on designated due dates and departmental Service Level Objectives;
* Maintain communications with other technology support offices on campus;
* Collaborate with network technicians and administrators to ensure efficient operation of the university's desktop computing environment;
* Work collaboratively with team members in other Information Technology Services (ITS) work groups to resolve customer issues;
* Provide remote technical support to resolve issues;
* Confirm, through direct contact, client acceptance of resolution before closing each ticket;
* Assist walk-in faculty, staff, and students with hardware and software issues or questions;
* Provide technical support for specific technology projects;
* Provide basic user training on common tools and applications as needed;
* Work with and mentor student workers newly hired in the Assistance Center;
* Process forms using Optical Mark Reader equipment;
* Perform other duties as assigned.
**Knowledge, Skills, and Abilities**
* Technical knowledge of PC and MAC and desktop hardware;
* Technical knowledge of PC and MAC internal components;
* Technical and working knowledge of Windows and OS.X operating systems;
* Experience in hardware problem resolution;
* Working technical knowledge of current IP protocols, desktop operating systems, and standards;
* Able to read and understand technical manuals, procedural documentation, and OEM guides;
* Good written, oral, and interpersonal communication skills;
* Strong technical documentation skills;
* Ability to conduct research into computer issues and products;
* Ability to present ideas in user-friendly language;
* Highly self-motivated and directed;
* Keen attention to detail;
* Proven analytical and problem-solving abilities;
* Ability to effectively prioritize and execute tasks in a high-pressure environment;
* Commitment to excellent customer service;
* Ability to work as a member of a team in a collaborative environment;
* Highest level of professional and personal integrity;
* Understanding of the organization's goals and objectives.
The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.
The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA).
The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security.