IT Helpdesk, Security & Network Technician Instructor
Technical assistant job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
IT Help Desk Technician - Onsite Only - Carrollton, TX
Technical assistant job in Dallas, TX
IT Help Desk Technician Job Description:
We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.
Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and update software and hardware
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to escalate and resolve complex technical issues
- Assist with the setup and maintenance of computer systems and networks
- Train employees on IT policies and procedures
- Stay up-to-date on the latest technologies and trends in the IT industry
Qualifications:
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience troubleshooting hardware, software, and network issues
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.
Support Technician
Technical assistant job in Irving, TX
Specialization Description Contact Center Customer Service: Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including: * Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.)
* Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools
* Recommending alternative products or services (e.g., warranties) as part of customer issue resolution This position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environment Specialization Match Note: Incumbents matching to this specialization are typically considered tier-one support. Incumbents who provide tier-two support should be matched to Field Service Engineering. For tier-three support please consider matching to Technical Support Engineering (High Tech).
Level Description
An experienced support level position that requires a basic knowledge of a given job area and tools, typically seen through work experience as well as vocational or technical training. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation to achieve business results for a given area of a department or function.
Installation Technician assistant
Technical assistant job in Carrollton, TX
Job DescriptionBenefits:
401(k) matching
Company parties
Competitive salary
Free uniforms
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation $18-$25
Career Advancement Opportunities
Job Summary
We are seeking a talented Window coverings expert to join our team! In this role, you will construct, install, and repair structures and fixtures of wood, plywood, and wallboard using the carpenters hand and power tools. The ideal candidate is hard-working and dedicated to producing quality work. If you are an experienced Carpenter with a positive attitude, we want to hear from you.
4 DAY WORK WEEK WITH SOME OVERTIME POSIBLE
Responsibilities
Follow all safety rules and regulations
Maintain a clean and safe work environment
Use blueprints, sketches, or building plans to determine construction requirements and materials needed
Install products up to manufactures standards
Install fixtures and materials such as windows, flooring, trim, and hardware
Interact with customers, suppliers, and other construction professionals
Qualifications
Previous experience as a Carpenter is preferred
Strong understanding of mathematical concepts and measurements
Ability to read and take action on blueprints
Ability to safely operate hand and power carpentry tools
Knowledge of building regulations and codes
Ability to stand for long periods and lift heavy objects
Help Desk Support
Technical assistant job in Carrollton, TX
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well.
We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Position Details:
Job Title:
Helpdesk Support
Duration:
4-5 Months (May Extend)
Client:
Large Multimedia Firm (Fortune 500)
Location:
Carrollton, TX 75006
Description:
·
Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms
·
Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis
·
Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience
·
Meet call metrics and standards as defined by the department, and enter all requests into SFDC database
Qualifications
Requirements:
·
1-2 years experience in a call center environment
·
2+ years experience in a technical environment.
·
Professional demeanor; ability to interact positively with customers
·
Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others
·
Solid working knowledge of the Windows Operating System, including but not limited to Windows 7
·
Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
·
Working knowledge of SQL 2008 R2 preferred
·
Knowledge of Windows Server 2003/2008 or Terminal Services a plus
·
MCSE or other technical certifications a plus
Additional Information
To know more about this opportunity, please contact:
Nimish Singh
******************************
************
Easy ApplyTraining and Technical Specialist
Technical assistant job in Richardson, TX
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world
This position's primary purpose is to ensure that equipment is properly calibrated as well as training documentation is updated and communicated to the appropriate parties in an effective manner. There is a requirement to collaborate with members of different departments in order to meet common deadlines. A moderate level of interpersonal skills and effective communication is required in order to appropriately train other employees as well as communicate with third party vendors and coordinate their service.
JOB FUNCTIONS
* Working with QA Technical Specialist to ensure clinic equipment is sent for repair and recalibration in a timely manner.
* Working with Training Coordinator to develop training plan for clinic employees
* Leading Training Workshops for specific procedures/instruments
* Update Work Instructions and SOPs to clinic related tasks as needed
* Assign studies to Image Support Coordinators for Image Analysis
* Troubleshoot equipment/instruments in clinic when necessary
* Perform assigned clinic tasks per weekly clinic schedule
* Work with QA Technical Specialist and Training Coordinator to establish new Work Instructions and SOPs when needed
* Communicate with approved vendors on calibration and repair of equipment and acquire pertinent documentation for approval from Clinic Manager
Qualifications
EDUCATION AND EXPERIENCE
* Bachelors Degree - preferably in Science, Biomedical Engineering Required
* Minimum 2 years Clinical Research experience, highly preferred
LICENSES / CERTIFICATIONS
* CCRC/CCRA Certification- Preferred
KNOWLEDGE / SKILLS / ABILITIES
* Strong Organizational, communication and interpersonal skills
* Proficient in Microsoft programs
* Strong attention to detail
* Ability to handle multiple deadlines
* Strong decision making/analytical
* Mathematical Skills: intermediate preferred
* Reasoning Skills/Abilities: intermediate preferred
* Computer Skills: Advanced preferred in Microsoft Office and imaging software
* Ability to manage and coordinate multiple projects in a fast paced, highly professional environment.
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Help Desk Technician Tier II
Technical assistant job in Briar, TX
Job Description
The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. Fort Sam Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and sustainability of critical DoD and other tenant activities across the installation. In addition, NEC Joint Base San Antonio (JBSA) will be undergoing changes due to regionalization restructuring. The Army and the Network Enterprise Technology Command (NETCOM) are in the process of transforming the DoD Information Network - Army (DODIN-A). Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army Commands and some Direct Reporting Units (DRU) such as the Army Medical Command, Army South, Installation Command and its subordinates commands, and Medical Education & Training Campus. The overall strength of these organizations along with the other tenants on the installation surpass a population of twenty-five thousand three hundred fifty (25,350) Military, Civilian, Contractor, and Non-Appropriated Funds (NAF) personnel.
Primary Responsibilities:
Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army.
Provide on-site desktop, software, and peripheral support for NIPRNET and SIPRNET customers; priority support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate management personnel.
Resolve desktop problems via Remote Control; assist with IAVA remediation.
Install, configure, troubleshoot, relocate, and repair desktops, mobile devices (smart phone, mobile hotspots), and printers.
Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service.
Responsible for NIPR and SIPR account creation
Provide a weekly report on the age of tickets currently in the queue, the most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month.
Participate in a monthly meeting with HQ IMCOM G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics.
Contribute to T&T proposal activities and all other duties as assigned by T&T managers.
Additional Job Duties (These functions will be performed on an “as needed” basis in support of the Primary Voice/Data Specialist):
Operate and maintain mission specific SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment.
Knowledgeable with VTC protocol capabilities are required.
Provide Video Teleconference support as needed for conferences and customer projects; establish connectivity for VTC session and operate equipment as required by customer.
Provide mission user local touch labor (troubleshooting, repairing, etc.)
Support the VTC as a managed network device on the classified network.
Provide technical support and assistance in the design, acquisition, installation, and operation of the equipment to limited user population (to Brigade level at PPP/PSP and installations supporting two (2) or more non-tactical Command HQs).
Operate the SVTC capability on a highly restricted basis, in support of extremely critical collaborative efforts involving O-6 Commanders and higher personnel, either locally or as part of the interconnected collaboration event.
Setup video and audio conferences coordinate video conference among various agencies
Setup and support at off-site locations, as determined, twice monthly.
Required Certifications:
MUST have SECRET government clearance prior to being hired.
MUST possess a CompTIA Security+ CE or equivalent prior to being hired.
Required Skills & Qualifications:
3+ years' experience supporting IT Help Desk
Experience using ServiceNow ticketing system
Experience with remote and on-site troubleshooting
Imaging computers.
Desired Skills & Qualifications:
Customer Service Skills
Networking printers
Working knowledge of dealing with spillages.
Education/Experience:
Experience w/Active Directory Users and computers.
Experience with remote connection and troubleshooting using Microsoft Systems Center
Configuration Manager.
In-depth knowledge of the most recent version of Microsoft Operating System, Microsoft
Office applications (e.g. Win11 and MS O365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications.
Support multiple peripheral devices within IMCOM campus. There are thirty-seven (37) copiers/network printers, and six (6) Plotters.
Support mobile devices. There are five hundred (450) mobile phones and one hundred twenty (120) Wi-Fi devices.
Project a positive image and professional manner at all times; ability to work within the confines of a set time schedule.
Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation.
Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) Plan, Training Programs, Accrued Paid Time Off (PTO) and Paid Holidays.
Equal Opportunity Employer/Veterans/Disabled
Tier 1, IT Help Desk Support
Technical assistant job in Dallas, TX
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
Auto-ApplyLaboratory Technician Assistant
Technical assistant job in Arlington, TX
The Laboratory Technician Assistant in the Department of Kinesiology, will assist with research studies and day-to-day laboratory tasks. Essential Duties And Responsibilities Assist with day-to-day laboratory duties, including but not limited to: participant recruitment and scheduling, data collection, and database management. Maintain detailed lab records. Identifies and reports issues that may affect the accuracy and quality of the study design and implementation to meet study aims. Other duties as assigned
Minimum Qualifications
Bachelor's degree in a health-related field such as public health, exercise science, psychology, or nursing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
Prior academic research lab experience.
Work Schedule
Monday - Friday 10 hours per week. This position is grant funded, and the grant is expected to continue until 5/31/2026.
Military DoD SkillBridge Internship - On Wing Support Tech
Technical assistant job in Dallas, TX
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members.
**Job Description**
The On Wing Support Technician will provide quick-turn aircraft engine maintenance, repair and field services. In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs, and line maintenance while developing positive relationships with customers through outstanding customer awareness.
Locations available include: Dallas, TX and Cincinnati, OH
**Essential Responsibilities:**
In addition, as the On Wing Support Technician, you will:
+ Perform maintenance on GE/CFM aircraft engines around the world to the highest quality standards.
+ Partner with planning team and CVG inspectors to execute business-specific strategies-serve customers and win additional business.
+ Understand and follow appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
+ Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds.
+ Perform supplementary shop and housekeeping duties as required
+ Build customer relationships through good communication skills and understanding of customer perspectives.
+ Take ownership for and follow through on full scope of work tasks and projects.
**Qualifications / Requirements:**
+ High School diploma / GED
+ Federal Airframe and Power Plant Mechanic (A&P) license
+ Active Military personnel
+ Ability and willingness to travel on short notice to domestic and international air locations of large commercial engines, as required
**Additional Eligibility Requirement:**
GE will only employ those who are legally authorized to work in the United States for this opening.
**Desired Skills / Experience:**
+ 6 months of experience in repair of large commercial engines
+ Approach work with a "can-do" attitude and a sense of commitment to both team and customer objectives
+ Prior co-op or internship experience within GE On Wing Support
+ Strong communication skills and problem-solving ability are a must
+ Possess a desire to learn and grow with advances in technology
+ LEAP, GE90, CFM, CF6, CF34, and GENX experience
+ Line maintenance, engine changes, module removal & installation, or LRU removals and installations
+ Demonstrated quality, compliance, and customer satisfaction skills
+ NDT Level II experience in Ultrasonic, Eddy Current, and Fluorescent Penetrant Inspection
_This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Student Worker-Technician/Assistant Fine Arts Center
Technical assistant job in Bridgeport, TX
Requisition Number P0035214 Open Date 07/01/2025 Close Date Open Until Filled No Campus Weatherford Campus [10] Full-time/ Part-time Part-time Job Type Student Title Student Technician Pay Rate Dependent upon qualifications Projected Start Date Term Other Is Grant Funded? No
Position Summary Information
Job Description Summary
Student employees holding this job title typically have technical skills or knowledge of the job through previous training and experience. Student employees holding this job title need little day-to-day supervision and may exercise some independent judgment in defined areas of assignment. The job duties performed may also be an essential, perhaps critical, component of the overall operation of the department.
Required Education
HS diploma or equivalent. Current WC student with a minimum of six (6) credit hours.
Required Experience Preferred Education Preferred Experience Essential Duties and Responsibilities
Operates as Alkek Fine Arts technical support (lighting, scenic elements and audio) for individuals and organizations presenting in the Alkek Fine Arts Center. Assists with set up, run and strike of technical equipment for Fine Arts events including lighting, to include programmed light board and sound for recorded and live performances. May also assist with the care and maintenance of equipment and production creation as appropriate.
Knowledge, Skills and Abilities
Ability to treat all persons with respect, dignity and justice, without discrimination based upon age, sex, race, color, religion, national origin, disability, veteran status, genetic information, sexual orientation or gender identity; ability to exercise the highest professional and ethical standards in the use of College time and resources and observe the stated policies and procedures of the College.
Special Instructions to Applicants
This position is designated as a security sensitive position and requires a satisfactory criminal history background check.
Males between the ages of 18 through 25 must be properly registered with the Selective Service System to be eligible for employment.
Weatherford College is an Equal Opportunity institution that provides educational and employment opportunities on the basis of merit and without discrimination regardless of age, sex, race, color, religion, national origin, disability, veteran status, genetic information, sexual orientation or gender identity.
Help Desk Technician
Technical assistant job in Dallas, TX
Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.
In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.
Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.
Job Description
Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX.
Description:
This exciting opportunity will assist in building and being part of a Global IT Service Desk for client.
Core job responsibilities include:
• Providing responsive technical phone support for application, hardware, OS, network, and telecom issues.
• Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.
Qualifications
Experience:
• Minimum 1 year Service Desk experience
• Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010
• Knowledge of Office 2013
• Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
NO THIRD PARTY CANDIDATES PERMITTED!
Additional Information
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.
IT Support Specialist- Tier I
Technical assistant job in Plano, TX
Job DescriptionDescription:
Department: IT Services
Reports to: ITS Supervisor
:
Edge is a provider of integrated, managed voice, data technology systems, and services for business.
Position Description:
Provide Tier I IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers.
Primary Responsibilities:
Serve as the first contact with customers who need technical assistance.
Remotely assist users with desktop, printer, and other connected device troubleshooting.
Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations.
Perform OS and other software and firmware updates and patch management.
First-level identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration functions, user account permissions, and Active Directory changes.
Follow up with clients to ensure issue resolution is complete and satisfactory.
Other Responsibilities:
Assist in creating knowledge base articles, checklists, and FAQs.
Willingness to learn industry-specific and proprietary management systems.
Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required.
Accommodate occasional shift changes based on coverage requirements and special events.
Requirements:
Required Skills & Experience:
Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange.
Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users' questions or issues.
Benefits:
As a full-time employee, you'll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We're committed to fostering a collaborative and supportive work environment where you're encouraged to contribute and grow with the company.
0000004546.COMPUTER LAB ASSISTANT.JUV-TITLE I-D
Technical assistant job in Dallas, TX
Provides instructional support to students utilizing the computer laboratory and assists teachers to ensure established lesson plans, activities, materials and equipment are provided to students. Management Scope: Assists approximately fifteen (15) students per class session for six (6) to seven (7) class periods per day over a 180 day school year. Education, Experience and Training:
Graduation from an accredited high school/GED Program. Four (4) years of clerical/administrative related work experience or sixty (60) hours from an accredited college or university in a job related field of study or a combination of the two.
Special Requirements/Knowledge, Skills & Abilities:
Highly skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must pass an extensive background investigation. Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.
“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
Physical/Environmental Requirements:
· Standard classroom environment within a secured facility. May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs., unassisted.
· An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
· Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
· The incumbent is / may be considered to be ‘essential personnel' subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
· Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions. 1. Provides support to students in the use of computers, printers and instructional software according to established Individual Education Plans (IEP) to ensure student needs are being met.
2. Assists in tutoring instructional subjects to students through the use of computer software according to guidelines established by the Texas Education Agency (TEA), charter policies and administrative regulations.
3. Collaborates with teachers on student IEPs, monitors student comprehension and progress, and notifies teachers in the event further modifications are necessary.
4. Records data and manages physical and computerized files of student records.
5. Communicates and resolves hardware/software problems through I.T. Services, maintains inventory of computer supplies and learning materials, and ensures computer lab is clean and orderly.
6. Administers formal and informal testing to evaluate student success.
7. Performs other duties as assigned.
Auto-ApplyTechnical Support Specialist I - Control 4
Technical assistant job in Irving, TX
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
Key Responsibilities
Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs.
Providing basic support for 80+ third-party brands with limited or no formal training.
Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
Process product returns efficiently while ensuring adherence to technical verification protocols.
Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
YOU MUST HAVE:
2+ years of professional experience installing and/or programming Control4 products.
Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
Experience troubleshooting across multiple product categories and technologies.
Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
Control4 Automation Programmer certification or Control4 Certified Technician certification.
Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
WHAT"S IN IT FOR YOU:
Competitive salary and comprehensive benefits package.
Opportunities for professional development and career advancement.
Collaborative work environment with access to cutting-edge technology.
#LI-JS1
Auto-ApplyIT Support Specialist
Technical assistant job in Bedford, TX
Enjoy a Fast-Paced Professional Environment?
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology?
Want to be part of a professional team in an established, high-growth company?
We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server/Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company.
Job Summary
The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service.
* This is an in office position *
Responsibilities and Duties
Provides remote/phone/onsite computer support for employees of corporate customers.
Provides Cloud application support for Microsoft 365 and Azure
Provides support for Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS).
Provides support for Apple and Android mobile devices including configuration and email sync.
Provides and adheres to cybersecurity standards.
Handles 15-20 issues per day efficiently and appropriately.
Utilizes Azure Active Directory and Active Directory databases to reset passwords and create users.
Assists users in adding and changing network printers.
Provides technical support for VPN and remote connectivity issues.
Controls client computers utilizing remote access tools.
Provides VoIP phone support and troubleshooting
Troubleshoots remote access connectivity problems.
Performs troubleshooting to isolate and diagnose common system problems.
Documents client issues in our online ticketing system
Communicates with everyone effectively, timely, and consistently
Maintains a calm, positive attitude at all times.
Continuously achieves industry knowledge and certifications
Qualifications and Skills
* In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment*
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience:
1-3 years of technical experience. 1 year experience in helpdesk environment with ITIL Certification preferred.
Technical Skills Required Knowledge:
Networking- Intermediate
Server- Intermediate
Exchange Intermediate
Microsoft 365 - Intermediate
Desktop support- Advanced
Preferred but not mandatory:
Experience with ConnectWise or other PSA
Experience with RMM (Remote Monitoring and Management) system
Technical certifications, such as CompTIA, CCNA, M365, MCSE/MCITP
Other Skills and Abilities:
Outstanding oral, written, technical, and business communication skills.
Superb customer service skills.
Strong technical and customer interaction skills.
Self-starter with excellent organizational, administrative and interpersonal skills.
Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.
Ability to multi-task and work in fast paced environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
IT Helpdesk Technician
Technical assistant job in Fort Worth, TX
JTaylor offers many opportunities for professional and personal development. Integration of our firm values into management and leadership is crucial in order to provide quality services to our clients and support to our staff.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Configure, troubleshoot, and monitor the functioning of personal computers and server systems, escalate issues which are unresolved
· Respond to phone calls, messages and emails relating to system issues or hardware problems.
· Implementing and maintaining the technological infrastructure of the organization
· Oversee resources used to support users
· Resolve technology issues as they arise
· Ensures all applications and programs are maintained to the highest degree of security
· Perform other clerical duties as needed
· Participates in firm and departmental initiatives
· Regular and timely attendance
Requirements
Required Competencies
Execution - Careful attention to detail and mindful of deadlines
Subject Matter Expert - Demonstrates understanding of subject matter, seeks to increase knowledge in subject matter (industry, code and regulations, etc.)
Communication Skills - Communicates clearly with JTaylor personnel
Problem Solving - Demonstrates critical thinking skills, creativity in thought, addresses questions with a concise answer
Cultivation of Relationships - Seeks to develop and strengthens internal relationships
Intuition - Demonstrates the ability to provide quick and ready insight, leverages previous experience and education to answer questions
Initiative - Is a self-starter, actively looks for additional work, can function independently as appropriate
Self-Awareness - Mindful of their own strengths and weaknesses and how to best utilize these in a team environment
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Qualifications
1-3 years of related experience
Associate's degree in Computer Science, Networking Engineering, Information Technology OR 1-3 years of related experience
Ability to establish priorities and perform work in a timely manner
Current and valid driver's license
Effective oral and written communication skills
Proficient in Microsoft Office products (Word, Excel, Outlook)
Ability to work in a team-oriented environment
Ability to adapt to changing priorities in a fast-paced environment
Preferred Qualifications
Experience in professional services or similar environment
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Additional hours as needed to meet deadlines.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or type; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Position Type
This is a full-time position. Our standard business hours are 8:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 4:00 p.m. Additional hours and weekend hours will be required during peak busy seasons.
Travel
Travel is occasionally required.
Same-day travel for work meetings, and seminars which requires use of a personal vehicle.
Occasional out-of-town travel with overnight stay for meetings or seminars.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Technical Support Analyst
Technical assistant job in Plano, TX
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Technical Support Analyst
On behalf of our client, Procom Services is searching for a Technical Support Analyst for a contract opportunity in Plano, TX.
Technical Support Analyst Job Details
As a Tier-I Support Engineer for Security, within the Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.
Technical Support Analyst Mandatory Skills
Communication Skills
Understanding and applying Active Listening
Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions
Ability to teach complex topics
Networking / Troubleshooting Skills
Administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services.
Expertise to conduct fault isolation in regards to diagnosing and remediating network connectivity issues
Expertise to troubleshoot or describe common networking and application protocols
Ability to dissect application issues at the application layer.
Capability to discuss scenarios where candidate diagnosed a failing application, by examining the process/s and service/s which are tied to the applications functionality
Preferred Requirements
4 year degree
3 years of experience
McAfee/Intel Security product knowledge is a plus
Technical Support Analyst Start Date
ASAP
Technical Support Analyst Assignment Length
6+ months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in
Word
format only.
Associate Technician-MPOWERHealth CNIM Academy-Dallas
Technical assistant job in Dallas, TX
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an Associate Technician:
Competitive salary while you train
Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
Competitive 401(k) company match with immediate vesting
Paid time off, company holidays, and sick pay
Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an Associate Technician, you will:
Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
Attend and actively participate in all training sessions, workshops, and lectures.
Learn to operate and troubleshoot IONM equipment and software.
Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
Collaborate with surgical and anesthesia teams to provide optimal patient care.
Maintain accurate records of monitoring results and patient information.
Continuously develop and refine skills and knowledge in IONM techniques and technology.
Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
Strong academic background in anatomy and physiology.
Must have a valid driver's license and Certification in Basic Life Support (BLS).
Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
Ability to work in a fast-paced and dynamic environment.
Excellent interpersonal skills.
Microsoft Office Suite expertise with typing speed of at least 40 WPM.
Attention to detail and strong analytical skills.
Willingness to work flexible hours and the ability to work on call.
Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Auto-ApplyTechnology Transactions Associate #20231
Technical assistant job in Dallas, TX
AmLaw 100 Firm with Cravath level compensation. High scores for Transparency, Wellness Programs and Associate / Partner relations. Included in Vault's list of Best Firms to Work For.
REQUIREMENTS Ideal candidates will have the following qualifications:
• Significant hands-on experience drafting and negotiating complex technology agreements, including master services agreements, business process outsourcing arrangements, manufacturing, supply and distribution agreements, research, collaboration and development agreements, software licenses, cloud-based services, service level agreements, support service agreements, and other commercial agreements and technology transfer arrangements.
• Candidates will have focused their practice in technology transactions at either a law firm with a national reputation or as a member of an in-house legal team.
• A deep understanding of intellectual property and the ability to advise clients on the intellectual property aspects of commercial contracts.
• The ability to work with other team members and clients, take ownership of projects, and deliver excellent solutions in a fast-paced environment, is essential.
• Top academics and outstanding drafting skills are required.
• Admission in the state in which they are located.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.