Technical assistant jobs in OFallon, MO - 138 jobs

Maryville, IL | Part-Time Evening, overnight, and weekend shifts eligible for shift differential Share your recovery journey for the benefit of others and experience the satisfaction of helping to facilitate self-directed recovery. The Recovery Support Technician provides recovery-focused, trauma-informed support to individuals receiving residential and crisis services. This role empowers clients to build hope, wellness, and independence while supporting a safe, welcoming, and therapeutic environment. This part-time position is based in Maryville, IL, with evening, overnight, and weekend shifts available and eligible for shift pay differentials. Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities Responsibilities Recovery-Focused Support • Empower clients through recovery-focused, trauma-informed care emphasizing hope, respect, wellness, and self-advocacy, including use of tools such as WRAP • Model professionalism, positivity, and personal responsibility while supporting clients in becoming active participants in their recovery • Deliver individualized, goal-directed services in alignment with treatment and safety plans, maintaining at least 65% direct client service time • Assist clients in connecting with natural supports, internal programs, and community resources to promote independence and stability Coordination & Communication • Maintain positive, professional relationships with hospitals, medical providers, Medicaid partners, and other community stakeholders • Participate in staff meetings, program development activities, and required supervision and trainings • Provide backup support to team members as needed to ensure continuity of care • Support a safe, clean, and welcoming environment, including answering phones, managing mail, monitoring safety systems, and providing basic first aid when necessary Documentation & Standards • Complete accurate and timely documentation and data entry in the electronic medical record, with a goal of 80% completion within 48 hours of service • Uphold Chestnut's behavioral standards for customer service excellence • Maintain strict confidentiality and security of all organizational and client information • Perform other duties as assigned to support program and agency goals Current Openings: Women's Residential Unit Sat and Sun 3p to 1130p Men's Residential Unit Every Sat 7 am to 330p Sat and Sun 3p to 1130p Sat and Sun 7a to 330p Qualifications • Must be at least 21 years of age with a high school diploma or equivalent. • Demonstrated skills in human services and experience working with adults in related services. • Ability to work constructively within an organizational structure and accept supervision. • Personal recovery experience and willingness to appropriately discuss one's own recovery journey. • Valid driver's license, private automobile insurance, and insurability (when applicable). • Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR). Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when they don't meet every qualification. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't line up perfectly, please apply anyway-you may be a great fit for this or another opportunity. Compensation The anticipated starting pay for new hires for this position is $17.00 - $22.00 per hour, with shift differentials available. Compensation is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. Check out additional benefits here!

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: • Contractor will be working in Lockbox. • Perform other support operations functions as required. • Comprehend and translate verbal, written and on-line instructions into action. • Follow internal operational controls and bank standards. Job Requirements: • 6 months to 1+ years of banking, payment or account receivable processing experience. • Ability to lift 25 lbs. • Flexible to work additional hours with little notice. • Able to fully commit to the work schedule. • PROVEN customer focus in a PRODUCTION ENVIRONMENT. • PROVEN attention to detail in a production environment. • PROVEN ability to continuously learn and adapt. • PROVEN solid attendance record. • Ability to communicate effectively. • Ability to learn and follow new procedures quickly. • Must be flexible and willing to learn multiple functions. • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis. • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed. Qualifications Experience working in a PRODUCTION ENVIRONMENT. 6 months - 2 years Mail/Mailroom Clerk or Lockbox experience. Additional Information

Please come join us & see what makes us a Great Place to Work for 8 years in a row! We are accepting applications for Days (7 pm-7 am) CMT's & L1MA's to help provide services and care to our residents at Park Place at Winghaven. We offer competitive wages! If you want to be a part of a Fun, Friendly work environment where the company values are integrity, transparency, loyalty, and entrepreneurship, apply today! As a certified Great Place to Work for 8 years in a row, AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan with company match Generous Paid Time Off Plan Management Incentive Plan Eligibility Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.

Barathaven Memory Care is now a part of the AgeWell Solvere Living family! As a certified Great Place to Work for 8 years in a row , AgeWell Solvere Living proudly offers: Medical, Dental and Vision benefits Company-paid Life Insurance and Voluntary Disability Paid Time off and Holidays 401(k) Retirement Savings Plan with company match Barathaven Memory Care is a specialized senior living community located in the heart of Dardenne Prairie, Missouri. We are conveniently situated just minutes from O'Fallon and St. Charles, MO. Our beautiful, purpose-built community is designed to provide a safe, engaging, and supportive environment for individuals living with Alzheimer's disease and other forms of dementia. At Barathaven, we believe our team members are the key to creating meaningful experiences for our residents. Join our team and make a difference every day in a community that feels like home! Purpose: The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee. Qualifications - Education and Experience: Each team member who assists or administers medication shall be authorized by the applicable state governing authority. Meet requirements of the state assisted living medication assistant guidelines Preferably experience in medication assistance with older adults. Experienced and interested in working with older adults. Demonstrates organizational skills Mature, pleasant, friendly, and cheerful personality. Responsibilities - Essential Functions: Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN. Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records. Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures. Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions. Document reasons prescribed drugs are not ingested by resident. Adhere to community medication policies. Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines. May receive supply of ordered medications from the pharmacy May record and restock medication inventory. Complete required annual medication training. Provide personal care to the resident in a compassionate and understanding manner. Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties: Provide bed bath, shower or tub bath as appropriate Provide appropriate care of skin, hair, nails, mouth and feet Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients Assist resident in and out of bed and with ambulation Assist resident with use of bedpan, urinal, commode and bathroom Assist with feeding and dressing residents Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately. Change simple dressings and ostomy bags Assist with catheter cares Remind and assist resident in taking pre-measured medications Maintain an accurate and complete record of care provided and document observations appropriately Perform various housekeeping duties related to resident care Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards. Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents. Facilitates socialization among Residents by leading activities Invites and/or reminds Residents to participate in planned activities. Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs May have their picture taken and image used in social media or community advertising. May be video recorded from devices installed by families in residents' apartments.

The Metal Technician Assistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles * Assists in repair versus replace decisions considering safety, cost and cycle time. * Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim. * Performs minor structural or replacement repairs. * R&I components as needed. * Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal. * Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner. * Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 1-3 years of auto body collision repair experience, or equivalent required. * High School diploma and vocational technical education preferred. * I-CAR certification preferred. * Reliable work history. * Strong attention to details. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs. * Carry and lift heavy objects (up to 80lbs) * Manual dexterity and eye/hand coordination to operate equipment. * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT * Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Welcome to Career Opportunities at Lindenwood University.PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “ Quick Apply ” page by simply clicking “ Next ” at the bottom of the page. When you arrive at the “ Experience ” page, you may upload all desired documents using the upload box labeled “ Resume/CV. ” This is the appropriate box to upload all documents. JOB TITLE SUMMARY Job Title: Theater Technician Assistant, Student Employee Job Code: 17569 Scheduled Weekly Hours: 15 Job Week Assignment: 36 Rate of Pay: $13.75 per hour Work Cycle: Monday two weeks prior to the start of the fall term and continues to Graduation FLSA Status: Non-Exempt Revision Date: 2.13.2025 This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students. Job Summary The theater technician assistant student employee works under the direction of theatre program faculty to aid in the technical production aspects - including span audio, lighting, set construction, costume construction, painting, loading and striking - of Lindenwood's academic and professional shows. Essential Job Functions and Performance Indicators The intent of this is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Job Responsibilities Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence Models, supports, and holds others accountable to the University's values Uses basic hand tools, power tools and industrial machines to construct sets Creates costumes and paints scenery Sets up and tears down staging, seating and soft goods Hangs, focuses and provides general maintenance of lighting instruments Sets up audio equipment including sound boards, speaker systems and microphones Runs light boards and/or audio boards Provides constructive feedback; receptive to helpful input Collaborates with peers and supervisors to provide patrons with the best possible experience Takes ownership of personal workspace, keeping the area organized and clean Strictly adheres to safety procedures and guidelines Remains cognizant of workflow throughout the shop, including infeed and outfeed of power equipment Assures setup of applications never overlaps with other shop operations Manages outward/upward when health and safety issues arise Job may require other duties as assigned. Required Qualifications - An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position. Currently enrolled at Lindenwood University Good academic and financial standing with the university Experience and/or education in theatre preferred Knowledge, Skills and Abilities - May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently. Demonstrated ability to work effectively with individuals from diverse communities and cultures Ability to read and follow instructions Cognizant of work's impact on production value and success Excellent written and verbal communication skills Work Environment - Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Please click here to view Lindenwood University's flexible work designation descriptions. Shop environment working with wood, metal, fabrics, thermoplastics, paints, dyes and other materials Backstage of large theater Fully On-Ground Physical Abilities - The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Workers rarely sit and often assist with carrying or loading sets Regular in-person attendance is a necessary and essential function Fine motor skills and visual acuity Ability to lift up to 50 pounds Equal Opportunity Employer Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.

Summary: Provides audio visual services for internal and external clients in meetings, conventions, and presentations. Sets up and operates audio and video equipment including microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment. Sets up computers, digital displays and projectors, often involving network technologies for transport of audio and video over Ethernet. May also set up and operate associated spotlights and other custom lighting systems. Sets up, installs, troubleshoots and repairs computer hardware. Essential Duties and Responsibilities: Determines the need for and oversees the operation of a wide variety of audio and video systems. Advises management on the purchase of audiovisual equipment. Helps develop policies and procedures for handling and operation of all audiovisual equipment. Diagnoses and resolves media system problems. Provides set-up and support at multiple sites. This may include on occasion setting up or taking down tables and chairs. Works with the Garden's service desk system to monitor and update assigned tickets, and close them out when completed. Creates and maintains schematics of AV systems. Edits and creates videos for use throughout the Garden. Assesses need for audiovisual contract staff, and coordinates their schedules with other AV needs. Trains contract staff, MBG staff and Facility Support staff to assist in set up of audiovisual equipment. Maintains equipment, makes repairs to equipment or contracts out repairs to service providers as needed. Notify supervisors when major equipment repairs are needed. Maintains inventory of supplies and equipment. Advises management when there is a need to rent audiovisual equipment for a Garden event. Optimizes self-productivity by coordinating assigned support tasks and following established support processes and procedures. Refers support issues to other IT staff when needed. Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards. Reports all accidents, injuries and near-miss accidents immediately. Meets expected attendance guidelines. Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies. Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others. Performs additional duties as assigned. Supervisory Responsibilities: None. Competencies: Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations. Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences. Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns. Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions. Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours. Qualifications/Experience: Minimum of two (2) years hands-on experience operating all types of A/V equipment Minimum one (1) year experience with operating Windows hardware such as Windows PCs, laptops and tablets. Experience with operating Apple hardware such as Macbooks, iPads and iPhones - if no previous experience then must be willing to quickly learn with extensive self-training. Demonstrated knowledge of media production, communication, and dissemination techniques and methods. Thorough understanding and knowledgebase of audiovisual A/V mixers; master control switchers, and video cameras. Familiarity with modern AV networking technologies and transport of video and audio over Ethernet (for example Dante and SDVoE). Working knowledge of safe operation procedures for various types of A/V equipment. Proficient ability to test, calibrate, diagnose, and repair various audio-visual devices. Ability to work independently with little instruction; coordinate and prioritize multiple tasks, set deadlines, and complete projects in a timely manner. Demonstrated ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner. Scheduling flexibility that allows working weekends, evenings and holidays that may require some split shifts is required. The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required. Education: Associate's degree in media/communications required Certificate in computer technology such as A+ required An equivalent combination of skills, education, and experience may be considered Computer Skills: Proficient experience navigating through various Microsoft Windows applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word). PowerPoint required. Knowledge and experience with Windows hardware and software technology, internet access, and e-mail. Proficiency with mac OS and applications on Apple operating systems, including Office or mac OS. Keynote required. Proficiency with iPad and other tablet usage, including setup of iPadOS, and use of iPads in an AV environment. Basic network configuration and troubleshooting knowhow. Solid Internet research skills. Other Skills and Abilities: N/A. Language Skills: Ability to communicate effectively in English (oral and written). Ability to read and comprehend instructions and information to effectively execute and achieve results. Mathematical Skills: H.S. basic math aptitude: requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals. Reasoning Ability: Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution. Certificates, Licenses, Registrations: Must possess and maintain a valid driver's license and clean insurable driving record (prior to employment). Physical Demands: Ability to lift/move equipment up to 75 lbs. Requires working in high places using ladders and lifts. Ability to wear personal, protective equipment, including fall restraint. Ability to work outdoors for extended period of time during all seasons of the year. Requires standing, walking, bending, stooping and reaching for extended periods of time-- 95% or more of the work day might be standing on feet. Requires clarity of vision at 20 inches or less with the ability to bring objects into sharp focus. Proficient ability to utilize computer keyboard (typing). Work Environment: Ability to work in varying environments, inside and outside. Ability to work outdoors in all weather conditions (i.e., in temperatures over 100°F as well as temperatures below 0°F, in rain, snow and other inclement weather conditions as needed). Comfortable working in immediate proximity to general public, in a safe and friendly manner. Contacts with Individuals/Organizations inside/outside the Garden: Garden staff in area where work is being performed and during planning for special events and festivals. Members of Facility Support Department. Internal and external clients. Supervisor: Manager, User Support

USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located onsite in St. Louis, MO. The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Duties and Responsibilities: Respond to email or chat messages for customers seeking help. Walk customers through problem-solving process. Run diagnostic programs to resolve problems. Follow up with customers to ensure issue(s) were resolved. Gain feedback from customers about system usage. Run reports to determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be comfortable in a public-facing role. Required Experience: Operational experience with ServiceNow Experience within the Intelligence Community Exhibit excellent customer service, organizational and time management skills Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire. Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment. Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals. Possess a friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of experience; or Bachelor's degree and two years of experience. Security Clearance Requirements: Applicants must possess an active TS clearance to be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours onsite. Shift will be identified upon hire. Travel Requirements: None USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment. For more information about USmax or to apply for a position, visit **************

Practice From wellness exams and parasite prevention to surgery and diagnostics, Alton Animal Clinic is there for pets throughout every stage of their life. We proudly care for the dog and cat companions, as well as small mammals, of Alton and the surrounding communities. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Job Description Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society." St. Charles Community College seeks a full-time Tier 2 Technical Support Analyst position will analyze and determine user software needs; ensure effective operation of audio visual for classroom and community events, and provide other high-level instructional and technical support for the academic and community functions of the College on the main campus and off-site location(s). ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: Meets with users to determine specifications and network configurations needed for new and existing software. Provides instructional and technical support to staff, faculty, and students for computers, AV needs, printing and other miscellaneous hardware and software. Analyzes information (specifications compared to the workstations and network it will be installed on) and works with the vendor to resolve any technical issues. Deploys images and reviews special policies or permissions that need to be setup. Verifies software license information. Software installation on a network or standalone. Set-up, troubleshoots and ensures connectivity to the network by proper configuration. Record system documentation for technical procedures and/or training. Set-up and performs testing of software on new operating systems. Trainer for Tier 1 Technology Support Analysts. Provides basic audio/visual equipment maintenance. Provides media instruction for faculty, staff and community. Installs, administers, and operates all audio/visual equipment, for all video production activities related to SCC. Including projectors, recorders, data projectors, distribution amplifiers, cameras, mixer/editor; photography equipment; overhead, slide and 16mm projectors; personal computer. Manages the TV Studio and assists faculty with classroom activities, including instructional sessions with studio equipment (switcher, teleprompter, cameras, etc.) Complies with IT procedure for reporting child pornography on SCC equipment. MINIMUM QUALIFICATIONS: Associate's degree from two-year College; or four years related experience and/or training; or equivalent combination of education and experience. Experience deploying software to computers using SCCM, loading software, and basic hardware knowledge. Understanding of Microsoft Windows Server environment including Active Directory, group policies, and permissions. Experience documenting standard operating procedures, processes, and other administrative functions. Self-motivated, task oriented, focused on resolving issues, and ability to function with minimal supervision. Conceptual knowledge of network and physical security principles. PREFERRED QUALIFICATIONS: Experience with PowerShell is preferred. Technical knowledge of a Windows and Mac operating system preferred. Knowledge of Active Directory preferred. Experience with audiovisual technology; including projectors, video equipment, Smartboards and document cameras preferred. St. Charles Community College is an Equal Opportunity Employer.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: • Contractor will be working in Lockbox. • Perform other support operations functions as required. • Comprehend and translate verbal, written and on-line instructions into action. • Follow internal operational controls and bank standards. Job Requirements: • 6 months to 1+ years of banking, payment or account receivable processing experience. • Ability to lift 25 lbs. • Flexible to work additional hours with little notice. • Able to fully commit to the work schedule. • PROVEN customer focus in a PRODUCTION ENVIRONMENT. • PROVEN attention to detail in a production environment. • PROVEN ability to continuously learn and adapt. • PROVEN solid attendance record. • Ability to communicate effectively. • Ability to learn and follow new procedures quickly. • Must be flexible and willing to learn multiple functions. • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis. • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed. Qualifications Experience working in a PRODUCTION ENVIRONMENT. 6 months - 2 years Mail/Mailroom Clerk or Lockbox experience. Additional Information

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities * Practice and promote the recovery model of treatment, including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness by assisting consumers with self-directed recovery using recovery tools such as WRAP.• Model and support consumers in personal responsibility, self-advocacy, and hopefulness with professional and caring attitudes.• Provide consumer-driven services as identified in treatment/recovery/safety plans, maintaining at least 65% productivity.• Facilitate referral, linkage, and advocacy to community resources, including natural supports and external services to promote independence.• Promote positive interactions within Chestnut and with the community to sustain a favorable program reputation.• Complete required data entry and paperwork timely and accurately, including progress notes within 48 hours and thorough shift reports.• Attend meetings, consumer staffings, program development activities, and support team members as needed.• Provide basic first aid to consumers as needed using Universal Precautions.• Handle incoming calls, messages, mail distribution, and video surveillance to resolve inquiries.• Collaborate with staff and tenants to ensure a safe and sanitary living environment. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Evening, overnight, and weekend shifts are eligible for a shift differential. Current Opening: Women's Residental Unit Sun and Monday 7a to 330p Qualifications * Must be at least 21 years of age with a high school diploma or equivalent.• Demonstrated skills in human services and experience working with adults in related services.• Ability to work constructively within an organizational structure and accept supervision.• Personal recovery experience and willingness to appropriately discuss one's own recovery journey.• Valid driver's license, private automobile insurance, and insurability (when applicable).• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits!EOE - Minorities/Females/Veterans/Disabled.Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located onsite in St. Louis, MO. The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Duties and Responsibilities: Respond to email or chat messages for customers seeking help. Walk customers through problem-solving process. Run diagnostic programs to resolve problems. Follow up with customers to ensure issue(s) were resolved. Gain feedback from customers about system usage. Run reports to determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be comfortable in a public-facing role. Required Experience: Operational experience with ServiceNow Experience within the Intelligence Community Exhibit excellent customer service, organizational and time management skills Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire. Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment. Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals. Possess a friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of experience; or Bachelor's degree and two years of experience. Security Clearance Requirements: Applicants must possess an active TS clearance to be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours onsite. Shift will be identified upon hire. Travel Requirements: None USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment. For more information about USmax or to apply for a position, visit **************

Practice Davis Pet Hospital is a full service veterinary hospital offering wellness care, surgery, internal medicine, hospitalization, and dental care. As one of the few AAHA-accredited clinics in the area, our team of veterinarians and support staff adhere to the highest standards of facility and pet care. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities * Practice and promote the recovery model of treatment, including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness by assisting consumers with self-directed recovery using recovery tools such as WRAP.• Model and support consumers in personal responsibility, self-advocacy, and hopefulness with professional and caring attitudes.• Provide consumer-driven services as identified in treatment/recovery/safety plans, maintaining at least 65% productivity.• Facilitate referral, linkage, and advocacy to community resources, including natural supports and external services to promote independence.• Promote positive interactions within Chestnut and with the community to sustain a favorable program reputation.• Complete required data entry and paperwork timely and accurately, including progress notes within 48 hours and thorough shift reports.• Attend meetings, consumer staffings, program development activities, and support team members as needed.• Provide basic first aid to consumers as needed using Universal Precautions.• Handle incoming calls, messages, mail distribution, and video surveillance to resolve inquiries.• Collaborate with staff and tenants to ensure a safe and sanitary living environment. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Evening, overnight, and weekend shifts are eligible for a shift differential. Current Openings: Women's Residental Unit Sun and Monday 7a to 330p Sat and Sun 3p to 1130p Men's Residential Unit Every Sat 7 am to 330p Sat and Sun 3p to 1130p Sat and Sun 7a to 330p Qualifications * Must be at least 21 years of age with a high school diploma or equivalent.• Demonstrated skills in human services and experience working with adults in related services.• Ability to work constructively within an organizational structure and accept supervision.• Personal recovery experience and willingness to appropriately discuss one's own recovery journey.• Valid driver's license, private automobile insurance, and insurability (when applicable).• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits!EOE - Minorities/Females/Veterans/Disabled.Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Job Description USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located onsite in St. Louis, MO. The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Duties and Responsibilities: Respond to email or chat messages for customers seeking help. Walk customers through problem-solving process. Run diagnostic programs to resolve problems. Follow up with customers to ensure issue(s) were resolved. Gain feedback from customers about system usage. Run reports to determine malfunctions that continue to occur. Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be comfortable in a public-facing role. Required Experience: Operational experience with ServiceNow Experience within the Intelligence Community Exhibit excellent customer service, organizational and time management skills Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire. Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment. Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals. Possess a friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of experience; or Bachelor's degree and two years of experience. Security Clearance Requirements: Applicants must possess an active TS clearance to be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours onsite. Shift will be identified upon hire. Travel Requirements: None USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment. For more information about USmax or to apply for a position, visit **************