Technical assistant jobs in Palm Bay, FL - 92 jobs

Save the day, every day, at Pop-A-Lock! We're growing fast and so can your career! If you're looking for a job that provides independence, variety, and the ability to make a difference in people's lives, join us to unlock your potential for more. Highlights (What's in it for me?) Entry level can earn $30,000 to $55,000 (average all-in with base pay, commissions, and tips) Paid Vacation *No previous experience is required.* We provide full training to help you develop valuable skills. *Uniforms provided* About Pop-A-Lock At Pop-A-Lock, we offer satisfying career opportunities that change lives for both our team members and our customers. We are America's largest and most trusted locksmith, car door unlocking, and roadside assistance company. We create peace of mind for our customers by providing them with safety, security, and relief from everyday emergencies. Why Join Pop-A-Lock? Here are the top reasons our people love working at Pop-A-Lock Freedom to Work Independently. It's like being your own boss: you get to work on your own, without constant supervision or micromanaging. Make a Difference in Your Community. Experience the rewarding feeling of saving the day, every day, by helping people out of emergencies. We Love Variety and No Offices. Flexibility is the name of the game. We're fully mobile and no 2 days are the same as you travel to new places, learn new skills and meet new people. Get Rewarded Based on Your Effort. Earn based on your effort with commissions and tips. There are no limits to your earning potential. Job Security and Growth Opportunity. We're growing fast and we always need good people today and for years to come. We develop Junior and Senior Locksmiths from within. What You Bring to the Table As a locksmith, you will install, maintain, rebuild and repair mechanical and electrical locking devices and door hardware. Our locksmiths enjoy solving problems (lockpicking, installation, repairing, etc) with technical skills and innovative technology. Does this sound like you? You have a valid driver's license and a clean driving record You can work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays You are trainable and enjoy learning new skills and new technologies You have a knack for problem-solving with above-average technical/mechanical skills You are trustworthy and reliable, with strong customer communication skills You are patient and known for your high attention to detail You won't have a problem with a background check appropriate to the nature of the work. Application Process: Successful applicants will hear from us within a few business days. We conduct phone or video interviews and a brief assessment to determine if you're the right fit. Apply to unlock your new career today! Pop-A-Lock is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To find out more visit us at ************************

Full-time Description Job Title: Ophthalmic Technician We are seeking a detail-oriented and compassionate Ophthalmic Technician to join our healthcare team. The ideal candidate will assist ophthalmologists in providing high-quality eye care to patients. This role involves performing various diagnostic tests, maintaining equipment, and ensuring a smooth patient experience. Key Responsibilities: - Assist ophthalmologists during examinations and procedures. - Perform diagnostic tests such as visual acuity tests, tonometry, and retinal imaging. - Prepare and maintain examination rooms and medical equipment. - Document patient history and test results accurately in electronic health records. - Ensure compliance with safety and sanitation protocols. - Skills and Qualifications: - High school diploma or equivalent; certification as an ophthalmic technician preferred. - Strong attention to detail and excellent organizational skills. - Ability to communicate effectively with patients and healthcare professionals. - Proficient in using ophthalmic equipment and technology. - Compassionate and patient-focused approach to care. - Ability to work in a fast-paced environment and manage multiple tasks. We offer a supportive work environment and opportunities for professional development. If you are passionate about eye care and dedicated to providing exceptional patient service, we encourage you to apply. Salary Description Starting at $18.00 an hour

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World , Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball. If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life! Key Responsibilities: Golf Maintenance Support: As a Golf Maintenance Support team member, you will assist leadership, including the Director and Superintendents in planning and executing daily tasks such as mowing, topdressing, irrigation, and fertilization across all greens, tees, fairways, and roughs. Team Lead: As a Team Lead, you will guide and mentor the golf maintenance team, ensuring adherence to high standards and protocols while learning the responsibilities of an Assistant Superintendent. Staff Leadership & Communication: Serve as the primary point of contact for staff, provide direction for daily assignments, coach skill development, and act as a liaison between the team and management to address issues promptly. Operational Support: Assist with scheduling, standup meetings, training, performance reviews, and documentation. Training: Responsible for training other team members assigned to similar tasks. Water Management & Irrigation: Oversee hand-watering of greens, watering in applied chemicals or fertilizers as needed, and assist in the operation, maintenance, and troubleshooting of the irrigation system to ensure efficient water distribution Spray Technician: As a Spray Technician, you will work under the guidance of the Golf Course Superintendent to manage the health and nutrition of the turf through precise chemical and fertilizer applications. Application & Calibration: Expertly apply fertilizers and pesticides across resort properties using hand spreaders, push spreaders, hand sprayers, and riding sprayers, ensuring all equipment is properly calibrated. Agronomic Health: Assist in implementing and monitoring pest and disease management programs to maintain premium turf conditions. Documentation: Maintain detailed and accurate records of all chemical and fertilizer applications and related maintenance activities. Environmental Stewardship: Execute best practices for environmental responsibility to protect the natural surroundings of the golf course, landscape grounds, and maintenance facilities. Equipment Operation: In the role of Equipment Operator, you will safely utilize and maintain a variety of machinery, including sprayers and utility vehicles, while ensuring all operations adhere to strict safety protocols. Equipment Maintenance: Support the safe operation and upkeep of golf course equipment, ensuring all machinery is functional and addressing mechanical issues promptly. Safety & Training: Serve as a lead equipment operator and trainer, ensuring all staff members are proficient and safely trained in the proper use of all tools and maintenance equipment. Additional Responsibilities: Safety & Compliance: Uphold and enforce safety protocols to ensure a secure environment for all staff and guests. Project Support: Participate in golf course improvements, landscaping enhancements, and renovation projects under the direction of the Golf Course Superintendent. Financial Stewardship: Assist in managing the department budget by contributing to cost-control measures and expense forecasting. General Duties: Perform all other tasks as assigned to support the needs of the Golf Maintenance Department. Education: Minimum Education: High school diploma or equivalent required. Preferred Education: A degree in Horticulture, Turfgrass Management, or a related field is preferred. Experience Industry Experience: Minimum of two years' experience in golf course maintenance operations. Agronomic Applications: Prior experience with golf course chemical and fertilizer applications is required. Leadership: Managerial or supervisory experience is preferred, but not mandatory. Technical Expertise: Strong knowledge of golf course maintenance, landscaping, spray and chemical applications, equipment operation, and irrigation systems. Work Ethic & Problem Solving: Strong work ethic, high adaptability, and the ability to solve problems independently. Communication & Interpersonal Skills: Effective communication and interpersonal skills for team coordination, guest interactions, and mentoring colleagues. Leadership & Coaching: Proven ability to provide positive guidance, support, and coaching to other team members in their daily duties. Learning Agility: Strong active listening skills, ability to take direction, ask questions, and commit to continuous learning. Attention to Detail: Exceptional attention to detail to ensure the golf course is consistently maintained to the highest standards. Golf Knowledge: Strong understanding of the basic principles and etiquette of golf. Language & Instruction: Ability to understand and follow both verbal and written instructions in English independently, including immediate safety commands. Autonomy: Strong ability to work independently with minimal supervision, follow directions, and successfully complete assignments. Safety & Compliance: Adherence to all safety protocols and procedures. Equipment Operation: Proficient in operating a wide range of golf maintenance equipment, from hand tools to all mower operations. Time Management: Strong time management skills and the ability to effectively multi-task in a busy work environment. Licenses and Certifications: Professional Education: Enrollment in or completion of coursework in Turf Management, Horticulture, or a related field is preferred; equivalent professional experience and education will be considered. Required Licensing: Possession of, or the ability to obtain, at least one of the following certifications within 90 days of hire or promotion: State of Florida Commercial Turf & Ornamental License Florida Golf Course Best Management Practices (BMP) Certification Green Industries Best Management Practices (GI-BMP) Certification Limited Commercial Fertilizer Applicator License Physical Requirements: Physical Agility: Ability to stand and remain mobile for the duration of a full shift, with the capacity to stoop, kneel, bend, and reach repeatedly in a fast-paced environment. Strength & Stamina: Capable of safely lifting, carrying, pushing, and pulling equipment or materials weighing up to 50 pounds. Environmental Exposure: Comfort working in a variety of conditions, including prolonged outdoor exposure to Florida's heat, humidity, and inclement weather, as well as indoor maintenance areas. Sensory Proficiency: Must possess the visual acuity, hearing, and olfactory senses necessary to monitor equipment performance and identify chemical applications; maintain high manual dexterity for the precise operation of tools and machinery. Our Work Culture & Environment: We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore's core values-Easy on Purpose, Unexpected Delight, and Service Savvy-and fosters a culture built on TOGETHERNESS. At Evermore, your role isn't just a job-it's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you! EOE/M/F/D/V #LI-JM1

Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment. Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States. JOB SUMMARY: The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates. ESSENTIAL DUTIES/RESPONSIBILITIES: The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member. Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products. Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups). Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations. Resolve account lockout issues. Develop and test “Gold” images for user level hardware. Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation. Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications. Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop. Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations. Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed. Establish and maintain working relationships within our company across all locations. Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery. Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc. Replacement or repair of damaged or outdated equipment. Assist other IT departments with projects or research as needed. Provide proactive information through research of the business to assist and improve processes. Provide after hours support on rotating on-call schedule Perform other duties and special projects as assigned. To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines. GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS: Required qualifications and experience: 2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred. Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience). Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient. Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions. Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits. Experience with printers, preferred. Experience with Dell Desktop and Notebook or Lenovo laptops, preferred. Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred College or technical degree preferred. CompTIA A+ certificate upon hire or within one (1) year of employment. Successful completion of required background screening and drug test. PHYSICAL DEMANDS: While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects ( WORK ENVIRONMENT: The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************. Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

Job Description The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel. Minimum Requirements: Associate Degree in Information Technology or Computer Science. Minimum of 1 year of previous experience in network maintenance, desktop support and design. Certification of A+ and N+ Essential Duties and Responsibilities: Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases. Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software. Retrieve, review and/or modify data and deployment software. Track software licensing and the use of software on site in accordance with corporate policy. Maintain a database and inventory of technical equipment. Assist in the preparation and planning of the school-based technology plan and SOP. Oversees and maintain the school site. Responsible for keeping up to date on current technology being used by the company. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

Technical Support Specialist II Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents. Essential Responsibilities: To receive inbound telephone calls, chat messages, and emails from customers on product questions. To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence. Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel. Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible. Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness. User professional judgement to resolve problems. Serve as a point of contact for large customers. Assist seasonal technical support agent and resolve/report problems. Owning and driving various aspects of quality assurance from a technical support team perspective. Provide assessment of existing systems and recommend improvement. Work effectively either solo or in a team. Performs additional related duties as assigned by management. Must have excellent communication skills (verbal and written). Prepare for and support new products within technical areas. Preferred Skills: Associates Degree in Computer Science, or 3 years of experience 2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications 2 years Customer Service Bi-Lingual (English/Spanish) Basic knowledge of Tax concepts

Title: Video & Technology Associate Department: Baseball Development Reports to: Coordinator, Minor League Video & Technology Status: Full-Time, Seasonal Reading, PA Jersey Shore, NJ Clearwater, FL Please Note - Housing will be provided by The Phillies for this role for all locations Position Overview: Oversee the daily video, technology, and advance scouting operations at assigned minor league affiliate. Duties will include but not be limited to filming and logging home and road games, as well as assisting in daily instructional film/data review sessions with coaches, players, and staff. In addition, the VTA will be responsible for maintaining all baseball technology equipment, including setup, logging, and uploading all data each day. Responsibilities: Open and oversee operations of affiliate video room daily Film and accurately log all home and road games using BATS video system Film and capture data for bullpens, batting practices, and workouts based on requests by Phillies coaches and staff Efficiently set up and run various baseball technology, including but not limited to bat sensors, motion capture tools, and ball flight tracking technology Operate, troubleshoot, and support IP and high-speed video cameras, computer networks, and network hard drives Assist with daily data and video review sessions with Phillies coaches and players Provide regular status reports to Minor League Video & Technology Coordinators and other Player Development staff in Philadelphia and Clearwater Assist with various Baseball Development, Player Development and Amateur Scouting initiatives as needed Required Qualifications: Bachelor's Degree or currently enrolled college student Must be able to interact professionally with players, coaches, front office personnel and medical/training staff, and be a good team player Must be detail oriented, organized and a strong communicator Must be active, quick-thinking, and a good technology troubleshooter Must have the ability to work with and protect highly confidential information Must be able to work flexible hours, including nights, weekends and holidays Previous experience working with BATS video system and/or sports technology is preferred Previous experience working in professional or college baseball is preferred On-field skills such as throwing BP is a plus Physical Demands and Working Conditions: Must be able to work in hot conditions for long periods of time We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Use in house software applications to program circuit boards and calibrate light measuring devices Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling. Report defective materials or questionable conditions to the department supervisor. Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Complete tasks as directed by manufacturing schedules with minimum supervision Work performed in a shop environment. May work at different workstations as production needs require, or shifts from one station to another, during the assembly process ABOUT THE CANDIDATE Our ideal candidate will bring the following knowledge and experience: Minimum 3-year related factory experience High school diploma or equivalent Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups. Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math Electro-Optical assembly background a plus. Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed. Be proficient with Microsoft Office (Word, Excel, Outlook) ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance. Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER (US) Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

Job Description This position will collaborate with the Information Systems (IS) staff to provide technical assistance to clients who require support using customer hardware and software in accordance with the formal, sociotechnical, and organizational process components of information systems. This position will treat and respond to end-users as with a customer service orientation and will report activity to IS Manager, Engineering Manager and CFO. Key Responsibilities: Diagnose and resolve system incidents, problems, and events reported by customers. Troubleshoot system hardware and software and generate reports as required Perform account reconciliations to resolve discrepancies. Install and configure hardware, software, and peripheral equipment in accordance with business requirements for new and current system operators. Contribute to new employee onboarding or employee transfers and initiate orders for new equipment. In conjunction with HR Assist in the preparation of financial reports related to accounts receivable. Administer accounts, network access and rights, to approved equipment and systems. Diligently monitor and report client-level computer system performance and user trends. Log, coordinate, prioritize and schedule support requests alongside department resources and regular activities. Demonstrate access to network and other technological peripherals (i.e. shared scanners and printers) for new and current system operators. Collaborate internally with HR and Network Operations departments, as well as externally with vendors (i.e. internet service providers, telephone service providers, etc.). Keep logs of user issues and track completion. Escalate incidents, problems, and events IS Manager for prioritization directives Qualifications: Customer Service Experience Excellent Communication Skills Incident and Information Management Information Assurance Infrastructure Design Policy and Procedure Administration Information System Administration, Testing and Evaluation Problem Resolution Core cybersecurity principles and operation of computers and Microsoft Office. IT system operation, maintenance, and security needed to keep equipment functioning properly. Organizational security policies and industry best practices for service desk. Network security and computer networking methods, concepts, and protocols. Expertise in successfully identifying the solutions to less frequent and more complex system problems. Proficiency in conducting research for troubleshooting novel client-level problems. Proficiency in identifying degradation of system performance causes and initiating appropriate mitigation measures. Proficiency in configuring and validating network workstations and peripheral devices in accordance with business constraints and needs. Cyber threats, vulnerabilities, and specific operational impacts of cybersecurity lapses. Expertise in physical computer elements and operational design, including the functions of various components and peripheral devices. Proficiency in using the proper tools for repairing software, hardware, and peripheral system equipment. Ability to accurately depict incidents, problems, and events in the trouble ticketing system. Knowledge of best practices used for recording and querying and incidents, problems, and events that are reported. Remote access processes, tools, and proficiency related to customer assistance. Electronic devices. Knowledge of systems administration core concepts. Requirements: AA degree or Vocational certificate in computer-related field with two years' proven experience in computer network administration and maintenance. OR High school diploma with three years' proven relevant experience. Physical Requirements: Capable of striking keys on a computer keyboard and using a computer mouse. Lifting up to 25 lbs. Viewing computer monitor displays. Answering phones. Seated for long periods of time. Equipment to be Used: Computer, peripherals, printers, office equipment. Note Duties and skills required for this position are general and describe the principal functions, level of knowledge and skills required of this job. You should not consider it an all-inclusive listing of work requirements. You may be asked to perform other duties as assigned, including work in other functional areas. Willingness to contribute in such a manner is taken into consideration in job candidacy, transfer, and performance appraisal. “U.S. Persons" Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the "face of IT" within the organization and needs to convey an attitude of caring and competence in all interactions. This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation. - Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems. - Responds to user requests for service in a prompt, friendly, and customer service-oriented manner. - Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system. - Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion. - Monitor, report, and respond accordingly to all systems alerts from the Monitoring System - Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person. - Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary. - Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus. - Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools. - Provide basic telecommunications support for phone and voicemail utilizing MS Teams - Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software. - Maintain an accurate inventory of all IT Equipment within the Helpdesk's Asset Management System. - Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency. - Assists in training of basic systems for new and current users when necessary. - Create new user access/login accounts as well as remove user files/access from network upon user separation. - Provide project support to Senior IT Operations technical staff as appropriate. - Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives. - Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication. - Provide rotating, on-call services for after-hours and weekend coverage. - Provide rotating, on-site weekend coverage. - Stay current on all affiliate technologies required for end-user support issues. - Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description. - Must maintain confidentiality. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - BA/BS degree in information technology or computer science or related field or 5 Years of job-related experience in directly supporting end users, customer support, computer operations, system administration or another related area. - Experience working in an Active Directory and Microsoft Cloud environments, working with Windows/AD, O365, Entra ID, OneDrive, Microsoft Teams, MS Defender suite and Intune. - Experience with Apple products such as iPad, MacBook, and Apple Operating Systems. - Experience with iOS and Android-based products. - Experience working in a networking environment. - CompTIA Security + or higher, or ability to achieve certification within 90 days. Licenses / Certification Required: - Possess a valid Florida Driver's License. - Able to secure a Transportation Worker Identification Credential (TWIC). Physical Requirement - Tasks involve the ability to exert light physical effort in sedentary to light work. - May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (20-50 pounds). Environmental Requirements - Degree of flexibility and are likely to require evening/weekend work and participation in an on-call rotation - Office Environment - with the ability to travel to and from other offices/buildings. - Microsoft Certified Desktop Support Technician (MCDST), preferred. - Microsoft Certified System Administrator (MCSA), preferred.

Resident Technology Support Analyst Reports to: Manager of Resident Support Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Orlando, FL area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55! The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a full-time position with working hours between 8 am to 5 pm. Position Mission The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting. Requirements Must be upbeat, outgoing and have a cheerful disposition Experience working or volunteering in a senior living setting a plus Ability to build and maintain relationships with residents, their families and the community staff Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones The position is largely self-motivated and self-structured. The right candidate will be driven to be challenged and to succeed Management experience is a plus Must be able to complete a Level 2 background check (fingerprinting may be required), substance screening, and TB test. Additional requirements may also be required such as masking during flu season. Responsibilities Intake of resident support requests Schedule onsite appointments for technical support Onsite support of resident hardware and software Create and lead group classes on different consumer technology Phone and email support for initial incoming tickets Ticket resolution as per the client service level agreement Detailed documentation within service tickets on issue steps and resolution Excellent customer service on the phone, via email and in person Position Metrics 30 days Will prepare content for first class to be scheduled and presented within 60 days of hire Will demonstrate an understanding of ticket process Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 90% of tickets assigned will be contacted or worked within the first 24 hours 60 days Will continue to prepare ongoing content and have monthly classes scheduled with topics for the next month determined Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc) Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 95% of tickets assigned will be contacted or worked within the first 24 hours 90 days Will continue to prepare ongoing content and have bi-monthly classes scheduled with topics for the next 3 months determined. Will successfully complete or escalate tickets following proper processes (documentation, explanation of what was done, checklists, etc) Client and staff feedback will be positive, regarding attitude while onsite, over the phone, and in written form. 100% of tickets assigned will be contacted or worked within the first 24 hours Benefits: Cell phone/internet reimbursement Medical, dental, vision, 401k Responsible paid time off Certification reimbursement Company Culture Our Values: Teamwork Accountability Communication Empathy Leadership Expertise If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.

Nemours is seeking a PC Support Road Tech (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. The PC Technician's role is to provide daily on-premises operational support and maintenance of Nemours devices. This includes end user devices, peripherals and other related desktop technologies that may be used daily and require hands on support. This position is required to install, repair, upgrade, replace and maintain hardware/software peripheral equipment. Support responsibilities also include patient facing entertainment systems, technology configuration and deployment along with providing support for locally installed software. This position will primarily receive customer incident and request tickets assigned by the Service desk. Providing daily in person support, adhering to agreed SLAs, and keeping the customer informed of actions taken to address their problem is foundational to the success of the PC Technician. The PC technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment. Collaborating with other IS teams in providing advance Desk Side technology support is fundamental. Install, maintain, and repair desktop related equipment and software (PCs, peripherals, laptops, printers, mobile devices, phones, scanners, workstation on wheels, standard/nonstandard local software including but not limited to MS Office, Visio, Adobe) Partner with the Desk Side Multimedia Technician in providing first line support for conference rooms including conducting room rounding and providing daily support. Engage and coordinate with hardware and software vendors to repair/support technology components in a timely manner. Participate in On-Call rotation as assigned by management, complying with the departmental on call policy. Participate in after-hours support activities as required. Accurately document tickets for instances of hardware failure, repair, installation, and removal. Partner with Service Desk to transfer knowledge to Tier one for improved First Contact Resolution. Provide on premise support for all Nemours locations as assigned. Perform equipment relocation as needed. Adhere to Asset management processes to ensure accurate recording of company resources from receipt to configuration and ultimately delivery of assets including adhering to the Asset Disposal policy. Maintain strong expert level knowledge & understanding of current operating systems, network, printing, including an understanding of clinical workflows and how hardware interacts with systems. Provide regular rounding support to clinical and non-clinical areas to ensure optimal functionality to the equipment supported. Excellent team collaboration and interpersonal skills. Job Requirements Associate's Degree or equivalent combination of education and relevant work experience required. Minimum of one (1) to three (3) years experience required. Excellent team collaboration and interpersonal skills. Able to work with a minimum of supervision. Travel required to support Nemours satellite clinic locations. Clean driving record for the past two years required. #LI-EP1 About Us Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income. As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever. Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families. To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .

Job Description The IT Support Specialist provides Tier 1-2 technical support to end users across portfolio companies, ensuring stable, secure, and efficient use of corporate systems and devices. This role manages incidents through the ITSM platform, supports core business applications, and partners closely with infrastructure and cybersecurity teams to maintain a reliable end-user environment. Key Responsibilities · Provide Tier 1-2 support for laptops, desktops, mobile devices, printers, conferencing tools, and office connectivity across all business units. · Troubleshoot OS, browser, VPN, and productivity suite issues (e.g., O365), escalating complex incidents as needed. · Manage incidents and service requests in the ITSM tool, meeting or exceeding defined SLAs and customer satisfaction targets. · Perform user onboarding/offboarding, device provisioning, and access management in line with security and HR processes. · Assist with endpoint patching, antivirus, and compliance checks under guidance from Cybersecurity. · Document solutions, FAQs, and knowledge articles to support self-service and continuous improvement. Required Qualifications · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience. · 3+ years IT support experience in an enterprise or multi-site environment. · Solid knowledge of Windows and Mac OS, O365, VPN clients, and basic networking. · Strong customer-centric mindset balanced with operational rigor. · Experience with ITSM tools (e.g., ServiceNow, Jira Service Management, Remedy). Preferred Qualifications & Skills · Industry certifications such as CompTIA A+, Network+, or ITIL Foundation. · Strong customer service mindset, with clear written and verbal communication skills. · Ability to prioritize, handle multiple tickets, and work effectively with remote teams.

Please share profile to [email protected] Duration: Long Term Hybrid Role: Work Persona - Flexible: Weekly on Wednesday and Thursday at the office. Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: • Be a Customer Advocate providing support to users/administrators of our platform • Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations • Resolve technical cases?created by customers looking for?help to understand or?troubleshoot unexpected?behaviors or answer technical?questions about the ServiceNow?software and platform. • Gain an understanding of?the ServiceNow platform and all?core functionality. • Analyze data with a?view to isolate the potential?cause of the issue. • Involve others to?accomplish personal and group?goals. What you will need to be successful in this role: • Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder) • Understanding of Email?Troubleshooting (e.g. Office 365, Exchange )? • Knowledge on Web?Services (SOAP, REST)? • Experience Data Extraction Technologies (e.g. JDBC, ODBC) • Hands-on experience exporting/importing data between separate systemS • Working knowledge on Network troubleshooting (e.g. Ping, Telnet) • Hands on experience in any?bi-directional, integration between two systems? • Some experience with Scripting languages:? JavaScript, Python, Perl, Unix Shell, Windows Shell) • Experience with relational databases (e.g. MySQL, Oracle) • Experience with the gathering and reading of various log files including tools like Splunk Hiring Manager Notes Integrations gets a mix of issue types that typically center around there broad topics: • Email Configuration and Maintenance (Not just Outlook App) • SSO/Authentication (Candidate should Know who to configure the tecnologiy and how this works internally, NOT just assign or grant user/permissions). • Web Services • Scripting /Rest API • Database issues Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time. Based on the job description, what are the must have non-negotiable items that a candidate must have to be successful in this role? • Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language • What backgrounds/skills can we be more flexible with that can be learned on the job? • SSO and authentication, Email protocols and servers What will the interview process look like? • First round - 30 to 45 minute monitoring phone interview (behavioral and technical questions) • Second round - 1 hour panel interview with 2-3 engineers and hiring manager (technical questions) • Final Round - Optional

Job DescriptionSalary: Were Hiring! Helpdesk Technician Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If youre passionate about solving complex technical issues, providing excellent customer support, and want to grow in a collaborative IT environmentwe want to hear from you. Key Responsibilities: Setup and maintain customers' networks, Office 365/Google Workspace environments, and hosted voice environments Provide on-site support at client locations for troubleshooting and deployments Serve as an escalation point and mentor to Tier 1 team members Meet and exceed SLA standards with timely ticket resolution and top-tier customer service Participate in on-call rotation for remote support escalations Qualifications: Bachelor's degree in IT, Computer Science, Business Administration, or equivalent experience 4+ years of diverse technical experience supporting Microsoft 365, Exchange Online, SharePoint Online, Intune, and Azure Must be authorized to work in the U.S. and pass a background check Must pass an initial and random drug screening Desired Skills: Proficiency with Office 365 and Google Workspace administration and support Experience deploying and managing Intune with Windows Autopilot Familiarity with Microsoft Defender for Endpoint Working knowledge of Windows PowerShell scripting Microsoft certifications such as MS-900, MS-700, MS-500, MS-100 and/or AZ-100 preferred Experience supporting end users and documenting procedures/user guides Strong written and verbal communication skills Ability to multitask and manage concurrent projects Detail-oriented, self-motivated, and adaptable under pressure Skilled at translating technical concepts into user-friendly explanations Location: ETP Office *NOTE this is not a remote position Full-Time | Competitive Pay | Career Growth Opportunities

Nemours is seeking a PC Support Road Tech (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. The PC Technician's role is to provide daily on-premises operational support and maintenance of Nemours devices. This includes end user devices, peripherals and other related desktop technologies that may be used daily and require hands on support. This position is required to install, repair, upgrade, replace and maintain hardware/software peripheral equipment. Support responsibilities also include patient facing entertainment systems, technology configuration and deployment along with providing support for locally installed software. This position will primarily receive customer incident and request tickets assigned by the Service desk. Providing daily in person support, adhering to agreed SLAs, and keeping the customer informed of actions taken to address their problem is foundational to the success of the PC Technician. The PC technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment. Collaborating with other IS teams in providing advance Desk Side technology support is fundamental. * Install, maintain, and repair desktop related equipment and software (PCs, peripherals, laptops, printers, mobile devices, phones, scanners, workstation on wheels, standard/nonstandard local software including but not limited to MS Office, Visio, Adobe) * Partner with the Desk Side Multimedia Technician in providing first line support for conference rooms including conducting room rounding and providing daily support. * Engage and coordinate with hardware and software vendors to repair/support technology components in a timely manner. * Participate in On-Call rotation as assigned by management, complying with the departmental on call policy. Participate in after-hours support activities as required. * Accurately document tickets for instances of hardware failure, repair, installation, and removal. Partner with Service Desk to transfer knowledge to Tier one for improved First Contact Resolution. * Provide on premise support for all Nemours locations as assigned. Perform equipment relocation as needed. * Adhere to Asset management processes to ensure accurate recording of company resources from receipt to configuration and ultimately delivery of assets including adhering to the Asset Disposal policy. * Maintain strong expert level knowledge & understanding of current operating systems, network, printing, including an understanding of clinical workflows and how hardware interacts with systems. * Provide regular rounding support to clinical and non-clinical areas to ensure optimal functionality to the equipment supported. * Excellent team collaboration and interpersonal skills. Job Requirements * Associate's Degree or equivalent combination of education and relevant work experience required. * Minimum of one (1) to three (3) years experience required. * Excellent team collaboration and interpersonal skills. * Able to work with a minimum of supervision. * Travel required to support Nemours satellite clinic locations. * Clean driving record for the past two years required. #LI-EP1

Job DescriptionDescriptionAt Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact. We are looking for a qualified EV Technician I (Entry-Level / Ground Support). The EV Technician I role is an entry-level field position supporting EV charging infrastructure construction projects. This role is ideal for candidates looking to start a career in construction or EV infrastructure, with hands-on exposure to jobsite operations, safety practices, and field teamwork. Key Responsibilities Perform general site labor and ground support activities on EV construction sites Assist foremen, equipment operators, and skilled technicians as directed Support trenching, conduit handling, backfilling, and site cleanup Stage materials and maintain jobsite organization Support electrical and civil crews with daily tasks Follow site safety plans, JHA/JSA requirements, and PPE protocols Maintain a safe, clean, and productive work environment Skills, Knowledge and Expertise No prior EV experience required Construction or general labor experience preferred but not required Ability to perform physical work outdoors in varying weather conditions Willingness to learn, follow instructions, and work as part of a team Reliable transportation required OSHA-10 certification preferred (can be obtained after hire) Ability to travel locally and regionally as needed Benefits Health Insurance plans (health, dental, vision); Whole Life Insurance; 401k Plan; PTO/Paid Holidays; Great Work Environment; Career Advancement Opportunities.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to be part of a high-performing collaborative team troubleshooting technical issues and ensuring client success? You can do that. Ready to connect with clients across multiple industries and work with smart teams to find the best possible solution? As a part of Enterprise Technical Support at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTION No two days are the same as you connect with clients from within our 24/7/365 operations center via phone, trouble ticket, email and client portals. You troubleshoot technical issues for our voice, video, data and managed services by providing step-by-step resolution directions and collaborating with other departments. How you can make a difference: * Provide expertise on networking issues, including WAN, LAN, fiber and Voice technologies to ensure uptime. * Maintain an accurate database and document complex technical issues for repair teams. * Coordinate resolution efforts with NOC, Network Engineering and other teams while keeping clients informed. * Avoid future issues by investigating and identifying the root cause of issues. * Enhance the client experience through process reviews, analysis and recommendations. * Follow this link to learn more about a day in the life of an Enterprise Technical Support team member. WHAT YOU'LL BRING TO Spectrum Business Required Qualifications * Experience: Experience in technical support or network troubleshooting experience in a 24/7 operations or call center environment; Experience working with fiber-based networking or managed services. * Education: Bachelors or associates degree in a technical field or equivalent experience. * Technical Skills: Familiar with network protocols, RF, routers, layer-2 switches, VPN, CWDM, HFC, plant and delivery system, routing protocols and policies and WiFi and VoIP platforms; Knowledge of enterprise hardware and software technical environments; Proficient in Microsoft Office suite. * Skills: Skilled in troubleshooting technical issues, failed equipment, facility issues and escalating as appropriate; Effective English communication skills. * Abilities: Thrives under pressure making decisions and demonstrating a sense of urgency Preferred Qualifications * Cisco or Juniper certification or equivalent. #LI-EW1 CRP101 2026-68740 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.