Technical Support Specialist
Technical assistant job in Minneapolis, MN
Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development.
Responsibilities:
Handle client-facing calls and actively participate in the inbound call queue.
Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines.
Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus.
Collaborate with team members across the department to provide comprehensive support.
Utilize established knowledge base (KB) articles to troubleshoot and resolve issues.
Engage in continuous learning through hands-on experience and guided training.
Manage customer technical support cases via phone and email.
Qualifications:
2+ years of help desk experience or CompTIA A+ certification.
Local candidates only.
Information Technology Support Engineer
Technical assistant job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Tech Assistance
Technical assistant job in Rogers, MN
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Graco Intern Program offers more than just work experience-it's a chance to make an impact. As an intern, you'll take on projects that matter to the business, contribute to initiatives that drive progress, and develop skills that prepare you for what's ahead. Throughout the program, you'll expand your industry knowledge, collaborate with professionals who are passionate about doing things the right way, and experience a culture that thrives on new ideas and continual growth. You'll also take part in events designed to support both your learning and personal development. The program concludes with a final presentation where you'll showcase your achievements and the difference you've made.
Job Purpose
To provide repair, troubleshooting, minor application assistance, and other technical information on Graco products to meet our customer's requirements and increase customer satisfaction.
Graco is a global leader in the design, development, and manufacture of highly-engineered systems for numerous industrial and commercial applications. This position supports our Contractor Equipment Division (CED) in Rogers, MN. At CED, our product line meets the needs of the painting and general contractors and includes airless, air and gas-powered sprayers, line stripers, pressure washers, and roofing equipment (*********************** Graco was proud to be named a Best Place to Work in Manufacturing and Production by Fortune Magazine in 2016, 2018, & 2019.
Essential Duties
Develop product knowledge in all product lines in order to provide technical support to all field personnel on the servicing of Graco products.
Establish sound troubleshooting and repair knowledge on all assigned equipment. Be prepared to provide troubleshooting and repair assistance by telephone to Graco end-users, distributors, and Graco field personnel.
Provide limited application assistance on equipment.
Monitor and report any product defects to the Product Service Managers, Quality and Engineering departments as soon as possible.
Remain the focal point for communication to the field and other pertinent Graco personnel on the product problems, actions, and resolution.
Each specialist will have the responsibility for knowing and following all ISO procedures related to their jobs.
Construct a complete reference library that will enable you to provide fast and accurate information to the customer.
Be prepared to assist in product modifications and system requirements with customers, Product Managers, Marketing, Product Development, and Engineering groups.
Establish sound product and system troubleshooting skills on all Graco equipment new and old.
Attend information gathering and dissemination meetings to support and assist in resolving product problems with other support groups.
Attend new and old product training seminars to increase product troubleshooting skills, application knowledge, and product awareness to maintain technical expertise.
Conduct product-training classes to the work group covering both the technical and application aspects of the product.
Handle Customer Service inquiries and duties as required.
Provide reliable decision making information at the time a decision is required (develop and maintain a sound and practical sense of urgency).
Establish and maintain a professional, responsive working relationship and rapport with all Graco distributors and all other departments within Graco.
Travel to the field as required, to establish reliable service feedback, perform technical training and technical product support as required. Some weekend travel and work will be required.
Other duties as assigned.
Position Requirements
Essential Qualifications
Enrolled in an engineering program, or other technical programs.
Product development (Lab), product service, sales, or related Graco's products knowledge is a plus.
Excellent communication, presentation, and interpersonal skills.
Strong PC and data entry skills.
Desirable Qualifications
Demonstrate ability to communicate effectively with all organizational levels.
Training experience.
Electronics.
Service department experience.
Customer Service experience.
Quality background.
#LI-PS1
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$16.00 - $27.00
Auto-ApplyRetail Display Technician & Design Assistant
Technical assistant job in Brooklyn Park, MN
Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.
Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.
Additionally, Great Northern is continually investing in upgrading or purchasing new, high-speed manufacturing equipment to maximize and increase capacity. Our employees have access to state-of-the-art technology and tools, enabling them to work more efficiently and effectively. These investments not only maximize our capacity and increase production, but also create more opportunities for our employees to learn and grow their careers.
What We Can Offer You In addition to excellent wages, Great Northern has a competitive benefits package including medical; dental; life insurance; paid vacation; paid holidays; profit sharing and 401(k) with company match. We also offer our employees a safe, clean, friendly environment and room for growth! Are you looking for a career with an established and stable company?
Pay/Schedule
$22.00/hour - $28.00/hour depending on experience and qualifications
Monday - Friday from 8:00am until 4:30pm
Under general supervision and following established procedures, the Retail Display Technician & Design Assistant is responsible for assisting the structural designers in the development of package and display design concepts for customers. Responsible for delivery and display set up and working with team members to meet the customer needs.
Partial Position Summary
Work with Structural Designer to coordinate design concepts and fabricate samples of design concepts; i.e. containers, interior packaging, and displays. This includes interfacing with the prepress team on creation of artwork for mockups.
Work with Structural Designer to learn and maintain an average to above average level of knowledge with Artios Software.
Complete structural projects, as assigned, on-time and accurately, demonstrating the ability to work independently and seek assistance from structural design staff as needed.
Responsible to ensure store sets and/or Plan-O-Gram (POG) sets are complete, accurate and timely. Works closely with Design to assure clear understanding for POG sets.
Interfaces as needed with customer to assist with requests in a professional manner.
Drive company provided an/or personal vehicle.
Maintains vehicle log according to state and federal regulations.
Inspects Van and equipment for irregularities and supplies such as tires, brakes, gas, oil, water etc. Documents and reports any service, repair or defects.
Ensures effective and timely load and delivery routing utilizing knowledge of Twin Cities metropolitan area.
Loads and unloads materials onto or from van, pallets, trays, racks, and shelves by hand.
Loads materials into vehicles and installs strapping, bracing, or padding to prevent shifting or damage in transit.
Assists in maintaining clean and orderly staging area, finished goods area, and warehouse.
Assists in managing all Project Set-up Forms (PSF's) for accuracy and communicates to Customer and internal teams.
Knowledge, Skills and Abilities
High school diploma or GED.
Self-motivation and ability to work with minimal supervision.
Excellent interpersonal communication skills in both oral and written format.
Approachable and supportive when working with others.
A demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company.
Must have a valid driver's license and maintain a clean driving record.
Ability to interpret drawings (customer specifications) and to understand a variety of basic corrugated container designs.
Proficient in Microsoft Office (Word, E-mail, Publisher and Excel) spreadsheet applications. Knowledge of computer software such as CAD System Design.
Accuracy in work and strong attention to detail.
Expectation
To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.
Check out this insightful testimonial for what one of our employees has to say about working at Great Northern: Employee Testimonial
Click here to learn more about Great Northern has to offer for your career!
Here is another testimonial that showcases one of our newest machines!: Employee Testimonial
This is a safety sensitive position.
We are a Tobacco free campus
Great Northern is an Equal Opportunity Employer
Health Technologies Support & Training Specialist (Entry-Level)
Technical assistant job in Saint Paul, MN
About the Role:
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.
Qualifications:
A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.
About Company:
At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.
We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at ***********************
Online Application Information
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
Contact information. Be sure to fill out all of the required fields (marked with a red *).
Verification of email address. Enter the code sent to your email address.
Enter Address
Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable.
Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
Review and Edit. Here you can review and edit sections as necessary.
Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.
Auto-ApplyTechnical Support Specialist/Customer Service
Technical assistant job in Golden Valley, MN
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title : Technical Support Specialist/Customer Service
Location : 1985 Douglas Drive Golden Valley MN USA 55422
Duration : 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
****************************
************
Easy ApplyTechnical Support Specialist
Technical assistant job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Technician I
Technical assistant job in Shakopee, MN
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.
Position Overview
The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies.
Responsibilities
• Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support.
• Document and maintain computer inventory
• Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems.
• Active Directory - Create accounts, alter permissions.
• Manage Office 365 Email Accounts and Distribution Groups
• Troubleshoot LAN and WAN and VPN connections
• Follow Standard Operating Procedures as assigned.
• Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems.
• Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date.
• Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board.
• Assist with printers.
• Assist with telephone system.
• Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Ability to participate in an on-call schedule.
Qualifications
MINIMUM QUALIFICATIONS OF POSITION
• Two-year AAS or equivalent IT related education or equivalent work experience.
• Understanding and experience with Active Directory.
• Working knowledge of IT Service Management and Information Technology Infrastructure Library.
• Knowledge and experience with both Macintosh and Windows systems.
• Ability to relate well in a customer service role with end users.
PREFERRED QUALIFICATIONS OF POSITION
• Experience supporting a manufacturing environment a plus
KNOWLEDGE AND SKILLS
• Ability to balance multiple issues in a fast-paced environment.
• Ability to prioritize.
• Good time management skills.
• Familiarity with incident or call tracking response systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work well within a team.
• Ability to think critically.
• Excellent problem-solving skills.
Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement
The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.
EEO Statement
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyTechnician Assistant - Emergency Services
Technical assistant job in Oakdale, MN
Job Details Oakdale, MN St. Paul, MN $18.00 - $22.50 Hourly AnyDescription
The Primary function of the ECC Technician Assistant is to provide exceptional care of both patients and clients by service as an extension of the veterinarian or technician. To promote professional growth through education and learning opportunities. This position will report directly to the ER/ICU TA Support Team Manager.
Essential role
Assist veterinary technician with treatments and procedures as requested.
Demonstrate basic understanding of proper restra int, normal patient vitals, medications and procedures.
Set up for minor procedures and help to clean procedure room when requested.
Assist with diagnost ics when requested.
Ensure wellbeing and cleanliness of patients.
Confirm treatments and charges are correct in EMR when req uested.
Work to stock and ref111 nurse stations around the floor
Assist with documentation as well as participate in CPR when warranted.
Maintain cleanliness of treatment rooms and laundry upkeep
Report any sentinel event or adverse reactions in patients to the DVM and supervisor immediately.
Cooperate fully in any subsequent investigation.
Full-time team members are required to work a minimum of 30 hours per week. Part-time team members are required to work a minimum of 30 hours per month, but not more than 29.5 hours in one week.
This Job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties position will perform any other duties requested and adhered to the team member guidebook and any other governing policies at AERC.
Qualifications
Physical Requirements
Excessive walking and standing, frequent squatting
Able to work at all clinic locations
Incur risk of injury from animals
Ability to work well under pressure and high levels of stress
Incur exposure to zoonotic diseases, radiation, anesthesia and possible hazardous medications or substances
Knowledge, Skills, and Abilities
Current student or recent graduate of veterinary technician program preferred
Two years of experience working in veterinary practice
Two years of experience working in client service
Recover CPR and/or Fear Free certification a plus
Technical Support - Analyst
Technical assistant job in Somerset, WI
About Us:
SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.
Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days.
Essential Job Duties and Responsibilities:
Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment.
Provide computer/network support relating to software and hardware problems.
Work directly with customers to provide services and help to resolve computer problems.
Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem.
Test programs and systems by analyzing them to determine likely problem areas.
Install, maintain or assist with network hardware and software.
Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
Essential Qualifications:
High School Diploma or equivalent required.
Prior experience or training on computer systems or operations.
Must have excellent written and verbal communication skills.
Self-starter with ability to work with minimal supervision.
Strong team player, well organized and flexible.
Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC.
Ability to detect, analyze and resolve computer software and network problems.
Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis.
Ability to correctly install and maintain computer hardware and software.
Desirable Qualifications:
Previous experience in a manufacturing environment.
ADA Requirements:
Typically sits, grasps items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about regularly
Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
Occasional exposure to typical machine shop physical hazards
Travel by air or car frequently
What SMC has to offer?
Clean, Climate-Controlled Environment
Stable schedule
Paid holiday and PTO
Health, dental, and vision insurance
401(k) retirement savings
Life and disability insurance
Promotional opportunities
Training and career growth programs
Amazing co-workers
Tuition reimbursement
Employee Assistance Program
We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range.
At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
#IND
#LI-JB1
Auto-ApplyTemp-Technology Associate
Technical assistant job in Minneapolis, MN
The Ameriprise Financial Technology team provides corporate computing, network infrastructure support, and technology to clients, advisors and employees. The Technology Intern Program offers the opportunity to contribute to the success of the company by delivering technology solutions to support the evolving needs of our clients, advisors, and employees. You will gain direct professional experience and a broad understanding of the Ameriprise Technology organization by performing tasks and projects.
Examples of intern assignments may include the following areas:
• Information Security
• Business and Data Analytics
• Technology Infrastructure and Operations
• Application and Web Development
• Client Technology Experience
• Technology Architecture
• Cloud Engineering
Key Responsibilities
As a Technology intern, you will be assigned a specific business unit to support based on business need and chosen candidate interest. Responsibilities vary depending on assigned projects(s) and may include:
Defining business requirements
Developing user acceptance test plans
Developing SOW and cost-benefit analysis
Developing documents, test and modify new or existing code
Develop working knowledge of systems and processes
Required Qualifications
Current Senior at a 4-year university pursuing a bachelor's degree in Computer Science, Computer Engineering, Computer Information Science, Management Information Systems, or related field
Graduation date of December 2021 or May/June 2022
Cumulative GPA of 3.0 or higher
Interested in gaining broad experience in Technology
Demonstrated leadership experience
Preferred Qualifications
Current Senior at a 4-year university pursuing a bachelor's degree in Computer Science, Computer Engineering, Computer Information Science, Management Information Systems, or related field
Graduation date of December 2025 or May/June 2026
Cumulative GPA of 3.0 or higher
Interested in gaining broad experience in Technology
Demonstrated leadership experience
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary range for this role is $35/hr. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Part time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Human Capital
Line of Business
TECH Technology
Auto-ApplyVet Tech Student Externship - New Richmond Veterinary Hospital
Technical assistant job in New Richmond, WI
Practice
New Richmond Veterinary Clinic is located at 1656 Dorset Lane Suite 300, and we have ample space for parking within a safe, low-traffic area for your pets. Our experienced veterinary team provides small animals with first-class, compassionate veterinary care in a friendly environment!
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyIS Support Tech I
Technical assistant job in Minneapolis, MN
Job DescriptionDescription:
Pay
$20 - 22 an hour
Responsibilities
The IS Support Tech serves as the point of contact for technical support and troubleshooting for HOM Furniture employees. IS Support Techs answer, evaluate, and prioritize incoming phone, voice mail, email, and in person requests for assistance.
To determine the cause of the technical issue, IS Support Techs lead users through diagnostic procedures and collect information about the problem. IS Support Techs determine whether problems encountered are caused by software or hardware errors and work to solve them.
The IS Support Tech installs personal computers, software, and peripheral equipment for users.
Writes and revises training manual and procedures.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements:
Education: High school diploma or GED required.
Experience: Hands on experience with installing and upgrading software and hardware is preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Technical Support Specialist/Customer Service
Technical assistant job in Golden Valley, MN
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title
: Technical Support Specialist/Customer Service
Location
: 1985 Douglas Drive Golden Valley MN USA 55422
Duration
: 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
ujjwal.mane(at)
collabera.com
************
Temp-Technology Associate
Technical assistant job in Minneapolis, MN
This role supports our DevSecOps team delivering technology solutions to support the evolving needs of our clients, advisors, and employees. The DevSecOps team utilizes a development, security and operations framework that integrates security into all phases of the software development lifecycle. This approach, which emphasizes collaboration, automation, and clear processes, allows teams to share responsibility for security, and reduces the risk of releasing code with security vulnerabilities.
Key Responsibilities
Responsibilities vary depending on assigned projects(s) and may include:
* Define business requirements
* Develop, document, test, and modify new or existing code
* Develop working knowledge of Ameriprise systems, processes, data, and vendor tools
* Learn and apply standard techniques, procedures, and criteria to the development life cycle
* Learn new programming languages
* Identify opportunities for process improvement/automation
* Participate in Agile team ceremonies
Required Qualifications
* Current Senior at a 4-year university pursuing a bachelor's degree in Computer Science, Computer/Software Engineering, Computer Information Science, Information Technology Infrastructure, or related field
* Graduation date of December 2025
* Prior Technology internship experience
Preferred Qualifications
* High degree of self-motivation with strong integrity and ethics
* Proven organization skills and ability to manage time effectively
* Excellent communication, interpersonal, and presentation skills
* Ability to work and communicate collaboratively and constructively with others
* Proficient with Microsoft Office Suite
* Prior classroom or project experience with software development/programming/coding
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated base salary range for this role is $35/hr. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Part time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Human Capital
Line of Business
TECH Technology
Auto-ApplyTECH SUPPORT (Telephony - Avaya)
Technical assistant job in Mendota Heights, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description:
Job Title: TECH SUPPORT (Telephony - Avaya)
Location: Mendota Heights MN
Duration: 13 plus months
Required skills
• 5+ years of experience in systems support analysis experience.
• Application administration or production support in a telephony (Avaya) environment.
• Preferably experience with Qfiniti Call Recording and Verint Workforce Management.
• Experience in Application administration or production support in a Windows/SQL environment.
• Undergraduate degree in Computer Science or related discipline.
• Experience with owning and driving technical initiatives
Responsibilities
• Perform migrations from lower environments to production, lead upgrades, installations, and configurations.
• Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported.
looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX.
• Update and or author documentation and procedures.
• Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups.
• May coordinate project resources and provide guidance to less experienced analysts.
• Coordination and relationship building with Technical and Business partners.
• May also perform some leadership initiatives in support of the team mission.
Additional Information
For more information, Please contact
Pavithra P
************
****************************
Easy ApplyIS Support Tech I
Technical assistant job in Coon Rapids, MN
Pay * $20 - 22 an hour Responsibilities * The IS Support Tech serves as the point of contact for technical support and troubleshooting for HOM Furniture employees. IS Support Techs answer, evaluate, and prioritize incoming phone, voice mail, email, and in person requests for assistance.
* To determine the cause of the technical issue, IS Support Techs lead users through diagnostic procedures and collect information about the problem. IS Support Techs determine whether problems encountered are caused by software or hardware errors and work to solve them.
* The IS Support Tech installs personal computers, software, and peripheral equipment for users.
* Writes and revises training manual and procedures.
* Other duties as assigned
Benefits
* HOM Furniture offers its full-time employees a competitive benefits package.
* Paid Time Off- 20 Days in 1st year for full-time employees
* Medical and/or Dental Coverage
* 401(k) Employee Contribution Plan
* 401(k) Employer Matching
* Employee discount
* Career advancement opportunities and training
* Pay on Demand - options for receiving earned wages
Requirements
Education: High school diploma or GED required.
Experience: Hands on experience with installing and upgrading software and hardware is preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
* Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
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Help Desk Support
Technical assistant job in Columbia Heights, MN
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
Job Description
Position Details:
Title: Help Desk Support
Duration: 6 month (may extend)
Location: Columbia Heights, MN
Responsibilites:
• Perform diagnostics on PC hardware failures and resolve any problems with software applications
• Work closely with Helpdesk Support Technicians on support of our remote employees
• Assist in inventory of our hardware supplies
• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
• Maintain service levels while minimizing end user downtime with prompt response and turnaround
Additional Information
To apply:
Please contact Monil Narayan at **************
TECH SUPPORT (Telephony - Avaya)
Technical assistant job in Mendota Heights, MN
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description:
Job Title: TECH SUPPORT (Telephony - Avaya)
Location: Mendota Heights MN
Duration: 13 plus months
Required skills
• 5+ years of experience in systems support analysis experience.
• Application administration or production support in a telephony (Avaya) environment.
• Preferably experience with Qfiniti Call Recording and Verint Workforce Management.
• Experience in Application administration or production support in a Windows/SQL environment.
• Undergraduate degree in Computer Science or related discipline.
• Experience with owning and driving technical initiatives
Responsibilities
• Perform migrations from lower environments to production, lead upgrades, installations, and configurations.
• Evaluate or review queries to extract data, or perform limited programming to fine tune systems supported.
looking more for someone who can work with the back end of the server. Deal with Weblogic errors and manage the underlying issues on the servers as well as the PBX.
• Update and or author documentation and procedures.
• Troubleshoot network, hardware, and software issues while coordinating resolution with users, vendors and internal service groups.
• May coordinate project resources and provide guidance to less experienced analysts.
• Coordination and relationship building with Technical and Business partners.
• May also perform some leadership initiatives in support of the team mission.
Additional Information
For more information, Please contact
Pavithra P
************
****************************
Easy ApplyIS Support Tech I
Technical assistant job in Coon Rapids, MN
Full-time Description
Pay
$20 - 22 an hour
Responsibilities
The IS Support Tech serves as the point of contact for technical support and troubleshooting for HOM Furniture employees. IS Support Techs answer, evaluate, and prioritize incoming phone, voice mail, email, and in person requests for assistance.
To determine the cause of the technical issue, IS Support Techs lead users through diagnostic procedures and collect information about the problem. IS Support Techs determine whether problems encountered are caused by software or hardware errors and work to solve them.
The IS Support Tech installs personal computers, software, and peripheral equipment for users.
Writes and revises training manual and procedures.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: High school diploma or GED required.
Experience: Hands on experience with installing and upgrading software and hardware is preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.