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  • Technical Assistance (TAC) Escalation Team Leader

    General Motors 4.6company rating

    Technical assistant job in Warren, MI

    Job Description This role is categorized as hybrid. This means the successful candidate is expected to report to [Saginaw or Warren, MI] three times a week, at minimum [or other frequency dictated by the business]. The Role The TAC Escalation Team (E-Team) Team Lead is responsible for the day-to-day operations of their team as defined by the TAC Business Unit. Recognizes and recommends operational improvements to increase agent performance. Coaching, counseling, and motivating their team. Conducts performance reviews. Accomplishes team results by communicating job expectations. Other tasks and duties as assigned by the leadership team. The Technical Assistance Centers (TAC) objective is to provide information and assist dealers with diagnosing repair issues to meet our goal of "fixing it right the first time" resulting in a positive customer experience. In addition, TAC plays a crucial role making sure the business intelligence generated from TAC is provided to Engineering and Quality to ensure product issues are known and addressed. What You'll Do * Achieve performance goals through CAP objective development and employee reviews. * Provide monthly performance updates (TAC Dashboard). * Host operational and performance review meetings with management. * Serve as the primary contact for Escalation team members. * Analyze data on TAC operations and generate management reports. * Assist ETA's with complex cases requiring additional intervention. * Train and manage ETA's, coordinating training on new product features and techniques. * Review cases for quality and timeliness, providing coaching as needed. Performing quality audits to ensure accuracy and timeliness. * Relationship building and fostering cross-functional relationships to drive business * Manage expense reports and procure necessary tools for Escalation Team operations. * Creation and analysis of management reports to measure effectiveness of team members * Identification of operational inefficiencies/issues and implementation of solutions Your Skills & Abilities (Required Qualifications) * Proven leadership experience in managing a team. * Demonstrated ability to work independently on driving team results * 3-5+ years of hands-on experience in an Automotive Dealership Service Department or equivalent vehicle diagnostics and repair. * 2+ Current ASE Certification(s) in field of expertise or two-year technical degree * Proficient in MS Office applications (Word, PowerPoint, Excel, Outlook). * Strong ability to manage, resolve, document, and close issues promptly while maintaining relationships. * Track record of maintaining high customer/dealer satisfaction. * Experience in creating and delivering specialized training autonomously. * General knowledge of all automotive systems (restraints, powertrains, transmissions, chassis components, etc.) Proven SME in multiple skill sets * Ability to multi-task in a busy environment and work independently or with other team members * Ability to identify unique situations and escalate accordingly * Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment * Ability to learn new technology, repair and service procedures and specifications * Excellent customer service skills and basic computer competencies * Positive, friendly attitude, along with an eagerness to improve What Will Give You a Competitive Edge (Preferred Qualifications) * Associate or bachelor's degree in engineering or automotive technology * Current certifications in the following Automotive Service Excellence (ASE) Tests: * A1-A9, plus Master Technician certification * T1-T8, plus Master Technician certification * L1-L4 certification * Knowledge of LAN/WAN IT infrastructure, GM vehicle control systems, including controller area networks, GM LAN, Data Bus Diagnostic Tools (e.g., via TIS/GDS, NeoVi /V-Spy Intrepid Tools, Buffalo Tool, INCA Tool, etc.), Pico Scope and other diagnostic tools * Proficient with GM internal websites and tools including Salesforce (CX Connect/OneCRM), GMA and GWM * Knowledge of GM Global Connect Service Applications, GM Service Training College (GM STC) training web site and applications * Proficient in QIS, PRTS, Salesforce (CX Connect/OneCRM), VIS, Global Connect, and Oracle. #LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $38k-50k yearly est. Auto-Apply 3d ago
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  • Analyzer Technician

    Marathon Petroleum Corporation 4.1company rating

    Technical assistant job in Detroit, MI

    An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Job Summary/Key Responsibilities: The Marathon Petroleum Detroit Michigan Refinery has an opening for an Analyzer Technician. An Analyzer Technician supports the efficient operation of the refinery through troubleshooting and repairing analyzer malfunctions. Education, Experience and SkillsMinimum Qualifications: + Must have a GED or High School Diploma. + Must have a valid driver's license. + Must have an Associate's Degree or equivalent in science (specialization in Electronics or Instrumentation), possess an appropriate certificate from a recognized technical school or association, possess a higher degree in a related Engineering Program, OR three or more years of relevant experience. + Must be able to wear appropriate PPE and physically perform the job duties. + Must be able to pass a physical ability test. + Must be able to pass both a Marathon written test and a hands-on skill demonstration test. Pay and Benefits: + $51.97/hour with scheduled annual increases + Company sponsored annual bonus with target up of 6% of eligible wages + 401k with company match up to 7% + Central States Pension Plan + Paid vacation, sick and holidays + Paid parental leave + Education reimbursement + Health/Dental/Vision available after 30 days with no monthly employee contributions As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Detroit, Michigan Additional locations: Job Requisition ID: 00019806 Location Address: 1300 S Fort St Education: Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
    $52 hourly 30d ago
  • Help Desk Field Technician

    Levy 4.2company rating

    Technical assistant job in Dearborn, MI

    The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
    $30k-43k yearly est. Auto-Apply 14d ago
  • Help Desk Support

    Collabera 4.5company rating

    Technical assistant job in Ann Arbor, MI

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************
    $66k-90k yearly est. 1d ago
  • Jr. Prepared Food Specialist (Full Time)

    Busch's Inc. 4.4company rating

    Technical assistant job in Rochester, MI

    Job Description Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? Flexible schedules Employee discounts 401K with company match Tuition reimbursement Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect ???? pear together! ???????????????? Specific Accountabilities: Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. Execute programs and procedures designed to promote deli hot case and hot food bar sales. Assist in reducing store shrink by using fresh/distressed perishable items in preparation. Rotate and cull product to ensure freshness and reduce shrink. Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. Identify and produce food production needs as directed by Deli/Bakery Manager. Assist with hot food preparation for catering orders. Clean and sanitize department including equipment, work/service areas, containers and utensils. Follow and record Busch's utilization standards. Maintain time and temperature food safety standards. Assist with store food demonstrations as needed. Represent our brand at outside company food events. Stay current on food trends and new items relevant to department and building sales. Contribute to organizational effectiveness by offering information and suggestions. Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. Consistently follow Busch's policies and procedures. Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. Requirements: Minimum 3 years cooking experience. Food safety certification or willingness to be certified. This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. Proficient organization and planning skills, especially to manage multiple deadlines and projects. Proficient cleaning abilities to meet sanitation and visual standards. Proficient communication skills, including written, verbal and listening skills. Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
    $18 hourly 19d ago
  • Student Development and Honors Society Technical Assistant

    Washtenaw Community College

    Technical assistant job in Ann Arbor, MI

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default Section) Posting Number: 0603792 Position Title: Student Development and Honors Society Technical Assistant Position is: Regular full-time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Student and Academic Services Position Description: Position Summary:Provide secretarial and technical assistance to the Student Development and Activities department in support of the Student Activities, Student Organizations, Phi Theta Kappa, WCC Sports, WCC Esports and WCC Student Newspaper offices. This position is responsible for front desk reception, program assistance, financial processing, department assessment reporting, and institutional support activities.Essential Job Duties and Responsibilities: Provide exceptional customer service at the front desk: in-person, online, and phone. Maintain up-to-date promotional signage, informational materials, and procedural forms. Actively seek information and maintain a complete understanding of department activities. Effectively communicate detailed information on events, organizations, college policies, department procedures, student responsibilities, support services, staff roles, and more. Relay messages and organize meeting requests for department administrators. Develop and maintain the inventory/checkout system for equipment and supplies. Maintain check-in system and track usage of the WCC Reflection Room. Record semester schedules for part-time staff into department calendar. Maintain structure and organization of the departments digital file system. Follow front desk and department procedures as implemented by the Director. Compile and deliver the department's weekly email newsletter content: collect content from administrators, create draft, proofread, and deliver messages. Oversee the department's social media: conceive, design, create, and schedule posts. Implement the Director's annual internal/external email communication plan. Assist in the annual review/development of canned customer service communications. Schedule distribution of Bulletin Board Postings and the Monthly Restroom Publication. Assist Director with development of training materials for students, staff, and faculty. Organize Information Stations at the beginning of each Fall and Winter semester. Collaborate across departments to ensure college-wide representation, recruit/train staff, track student participation and create measurable summary reports for the program. Create and distribute directional signage for the Student Center each semester. Oversee inventory and placement of AAATA bus route information stands. Process, document, and organize all department financial data: contracts, requisitions, purchasing card receipts, purchase orders, transfers, reimbursements, deposits and more… Track departmental budgets and agency account balances: communicate current balances and potential issues to the Director, Supervisors, Coordinators, and student club leaders. Assist in the collection of vendor data, contracting, and purchasing of materials/services as requested by the department administrators. Administer all aspects of individual and group conference travel for Student Activities, Student Organizations, Washtenaw Voice, WCC Sports and co-curricular classes/organizations. Develop timelines/budget estimates, complete advanced reservations/payments for activities, dining, conferences, hotels and transportation. Collect liability forms. Reconcile and audit receipts in accordance with the college's Conference Travel procedure. Complete ticket reconciliation and communicate current ticket availability at front desk. Assist Director in organizing monthly staff meetings, trainings, and retreats. Assist Director in planning, organizing, and documenting advisory board meetings. Assist Director and department administrators with special projects as needed. Perform other duties as assigned by Director. Data Evaluation, and Reporting Duties: Complete semesterly requests, processing, and reporting of data for the honor society's student eligibility, probation, and termination files. Facilitate honor society enrollment periods and initiate communication with new members. Complete annual audit of honor society student data to assure WCC's student records match the honor societies membership data. Troubleshoot and fix errors that arise. Review and process forms within the Campus Connect (Engage) system: evaluate student transcripts for eligibility, reserve rooms/media, add events to calendar, make related purchases, communicate with involved student, staff, and faculty. Review academic transcripts of students who patriciate within the Department and work with Director to implement and track probationary participation for academically at-risk students. Assist Director with assessment planning and completion for Student Development Office. Assist Director with spot-checking assessment and attendance data for each office area. Work with administrators to assure assessment reports are accurately completed and saved. Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities: High School Diploma or GED plus four (4) years relevant work experience and 30 credit hours in related coursework or the equivalent combination of education and work experience Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, Planner, Teams, One Drive. Proficiency in Google Drive, Google Calendars, and Google Keep. Proficiency in grammatically correct English usage and spelling, filing, proofreading, basic math, notetaking, email and telephone etiquette. Proficiency in Internet usage, social media profile management and web applications. Ability to compose and edit office correspondence, email newsletters, and other written materials. Ability to work independently, organize own workload, and appropriately handle confidential materials. Possess good judgment, organizational, resourcefulness, proactive initiative to solve problems, strong customer service, attention to detail and the ability to respond to input from a variety of sources, including staff team members, students, community members and college leadership. Maintain a positive, team-driven attitude while supporting our students, colleagues, and community. Preferred Qualifications: Posting Date: 12/11/2025 Closing Date: Open Until Filled Yes Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $21.89 Salary Comments: Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Yes No Required Documents Required Documents Resume Cover Letter Optional Documents Certificate Letter of Reference 1 Unofficial Transcripts 1 Other Documents
    $21.9 hourly 40d ago
  • Lab Technician Assistant

    Global Channel Management

    Technical assistant job in Madison Heights, MI

    R D Lab Assistant needs 2+ years experience R D Lab Assistant requires: High School diploma with significant experience or two-year associate's degree. Ability to translate observation into a technical hypothesis. Ability to operate laboratory equipment R D Lab Assistant duties: Performs various technical procedures such as preparing routine solutions and reagents and performing routine reactions. Makes and records observations; performs simple calculations; and collects and prepares data for evaluation. Conducts laboratory support functions such as stocking and distributing supplies and equipment; arranging and dismantling apparatus; and collecting, washing, and storing glassware. Performs technical and record-keeping duties conforming with company and regulatory policies and standards to meet quality and accuracy requirements. May analyze compounds and manage the corporate compound collection.
    $27k-43k yearly est. 60d+ ago
  • Surgical Technologist 1st Asst Full Time Days

    DMC Harper University/Hutzel Women's Hospital

    Technical assistant job in Madison Heights, MI

    DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure. Summary Description Under direct supervision and according to established policies and procedures, performs a variety of duties in the OR and related areas to assist the surgical team and surgeon. Performs the duties of a surgical technician and provides direct assistance to the surgeon as a surgical technologist first-assistant during surgeries. Facilitates surgical procedures by providing the surgeon with necessary surgical instruments, supplies and/or equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Scrubs on all types of operating procedures; handles surgical instruments, sutures & sponges; anticipates the needs of the surgeon, assisting as required. Maintains strict aseptic technique, identifying and correcting any breaks in technique. Maintains an accurate count of sponges, sharps and instruments; assumes joint responsibility with the circulating nurse for ensuring that all are accounted for during and after the operation. Observes patient's condition while in the OR; reports any changes to the staff nurse and/or anesthesia. 2. Prepares for scheduled operative procedures, ensuring that necessary equipment, instruments and supplies are available and ready for use. 3. Maintains a clean and safe OR environment; cleans rooms and sterilizes equipment. Restocks OR with standard supplies and assists in updating surgical instrument sets. Maintains power equipment and specialty instrumentation within assigned specialty areas. 4. Assists in the transportation of patients to and from the OR; verifies patient identity; assists with lifting and positioning of patient for surgical procedures. 5. Provides direct assistance to the surgeon during surgery as first-assistant. Handles tissue; provides exposure, sutures, uses instruments and provides hemostasis under the direct supervision of the surgeon. Facilitates surgical procedures by providing the surgeon with necessary surgical instruments, supplies and/or equipment. 6. Participates in the orientation of new surgical technician personnel. 7. May assist as second circulator under the direction of a registered nurse. Prepares materials to be presented in dept in-service education programs as assigned. Assists in the trial and evaluation of new surgical products. Provides input to managers in developing new policies and procedures for the department. Participates on committees as assigned.* 8. Performs other related duties as assigned.. Minimum Qualifications 1. High school diploma or equivalent. 2. Certification as a surgical technologist by an accredited certifying agency recognized by the Association of Surgical Technologists. 3. Graduation from an accredited First Assistant program. 4. Surgical First Assistant certification. 5. Certified in CPR. 6. One to two years experience as a surgical technologist in an operating room setting. Skills Required 1. Interpersonal skills necessary to work effectively and efficiently with nursing and medical staff in stressful and emergency situations. 2. Physical stamina for prolonged standing, walking, and lifting. 3. Manual dexterity and visual acuity including ability to see fine discriminate detail, to pass instruments, cut sutures, hold retractors, etc. 4. Knowledge of medical terminology and anatomy required. Job: Surgical Services Primary Location: Detroit, Michigan Facility: DMC Harper University/Hutzel Women's Hospital Job Type: Full Time Shift Type: Day
    $27k-43k yearly est. 6d ago
  • Desk side Support

    Artech Information System 4.8company rating

    Technical assistant job in Detroit, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************
    $51k-82k yearly est. Easy Apply 60d+ ago
  • Imaging Tech Assistant

    Insight Hospital & Medical Center

    Technical assistant job in Detroit, MI

    Insight Imaging is searching for a reliable Imaging Technologist Assistant to work in our imaging clinic. The perfect candidates must have the ability to work in a very fast paced environment while providing excellent customer service and patient care at all times. We are looking for a team member who is committed to running a smooth and efficient schedule for physicians, which will allow for an enjoyable environment and experience for our patients. The personal qualities that we insist upon and feel are the most heavily weighed include but are not limited to being trustworthy, flexible, patient, organized, able to multitask and most importantly to be kind and considerate to patients, guest and co-workers. These positions will offer room for personal and professional growth along with a great opportunity to work with excellent Physicians, MRI technicians, administrators and co-workers. Duties: Greets all patients, visitors, family members, physicians, and Associates in a courteous and professional manner. Addresses customers' needs efficiently, effectively, and confidentially. Transports patients safely and effectively by wheelchair or stretcher using side rails, safety straps, and locks as appropriate. Exercises caution with regards to oxygen tanks and other medical devices. Observes/monitors patients for comfort, safety, and mental and physical status while transporting and while in the exam room. Alerts technologist, physician, or supervisor of patient problems or concerns. Recognizes equipment or patient problems and brings to the attention of technologist, physician, or supervisor as appropriate. Prepares procedure rooms for examinations or procedures by obtaining required instruments, supplies, and equipment, and assisting in the creation and maintenance of a safe and orderly environment. Keeps non-compatible equipment/devices out of the scanner room (MRI). Cleans exam rooms and equipment after procedures to prepare for the next patient. Prepares patients for procedures per department standards and protocols, ensuring adherence to proper identification checks. Assists during procedures as requested and performs technical and limited patient care activities under the direction of a technologist, nurse, physician extender or physician. Maintains an adequate inventory of supplies and materials by reporting inventory depletion and restocking to ensure their continued availability and non-interruption of services. Adheres to departmental policies, procedures, standards, and protocols to ensure effective departmental operations and quality patient care. Demonstrates a high degree of knowledge and understanding of modality services/activities. Maintains a safe environment for patients, personnel, and visitors by requiring and supporting the establishment, maintenance, and education of an effective safety management program. Adheres to safety practices for staff, patients, and self. Remains proficient in the use of Radiology/Information Management systems as needed. Participates in Performance improvement activities. Performs other functions as directed to assist and support the Technologist. Performs other duties as assigned. Qualifications: Contact involves dealing with sick people. Ability to relate and work effectively with others. Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards. Proven excellence in patient safety and care Friendly, empathetic & respectful Reliable in work results, timeliness & attendance Ability to relate to and work effectively with a wonderfully diverse populace Able to work in a fast-paced, and stressful environment while maintaining positive energy Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance Detailed oriented, conscientious and committed to precision in work results Committed to contributing to a positive environment, even in rapidly changing circumstances. Is aware of standards and performs in accordance with them. Able to provide eligibility for employment for any U.S. employer High school diploma or equivalent required. BLS certification required. Previous experience in a patient care setting is preferred. Physical Requirements: May be expected to lift up to 25 pounds or up to 50 pounds with assistance. May be expected to push or pull 100-150 pounds with assistance. Work is of medium demand; walking or standing most of the time while on duty. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Optimal auditory acuity required Able to look at a computer screen for long periods of time Manual dexterity involving the handling of equipment and instruments or needles is essential to performing assigned duties. Physical conditions are clean, neat and well lit. May be subjected to unpleasant sights and odors, stressful situations and hazardous or infectious agents where judgement as to precautions needed to be taken is essential. Exposure to limited amounts of radiation, hazardous chemicals or substances and infectious disease processes are a possibility Hours of duty may be irregular or unexpectedly extended due to the requirements of the daily clinic schedule OSHA Exposure Classification: Job Category I. Direct contact with blood or other body fluids to which universal precautions apply. Personal protective equipment is made available and must be worn.
    $26k-43k yearly est. 39d ago
  • Tech Assistant (2370)

    Rochester Community Schools 4.0company rating

    Technical assistant job in Rochester, MI

    TECH ASSISTANT Follows 2025-2026 School Calendar $15.39 per hour 4 hrs/per day 0.5 FTE (Final schedule will be established by the Technology Facilitator, based on district and/or building needs.) QUALIFICATIONS: High school diploma and excellent command of the English Language Strong interpersonal and communication skills Mechanical aptitude/basic knowledge of computer operation Experience using Microsoft software, e-mail, and accessing the Internet Ability to work with minimal supervision, and to accomplish tasks with frequent interruptions Valid Michigan Driver's License and reliable transportation Must be able to lift 25 pounds and move equipment, ability to climb and work on ladders Regular, reliable and punctual attendance required Such alternatives to the above qualifications as the Board may find appropriate and acceptable JOB GOAL: To support level 1 technology for students and staff. SALARY: $15.01 per hour PERFORMANCE RESPONSIBILITES: *Assists in providing basic technical support. *Performs 1 st level desktop, laptop, projectors, interactive white boards, peripheral devices, voice systems, and handheld computer hardware/software troubleshooting as directed. *Performs technical equipment setup as necessary. Tracks and resolves technology tickets. *Attends monthly technology meeting. Maintains building technology inventory. Assists the Building Technician with the installation/moves/changes of building Technology resources Performs other duties as assigned. * = Essential Job Functions SELECTION PROCESS: Selection of an individual to fill this vacancy is determined by the appropriate administrators based upon experience, qualifications, and professional attributes. APPLICATION PROCEDURE: Interested and qualified applicants must complete an online application through the Rochester Community Schools website at: *********************************** Notice of Nondiscrimination - Rochester Community Schools does not discriminate on the basis of race, color, religion, national origin, creed or ancestry, age, sex, marital status, height, weight, familial status, arrest record or physical and mental disabilities in accordance with the Elliot-Larson Civil Rights Act (ELCRA) MCL 37.2206, Persons with Disabilities Civil Rights Act (PWCRA), MCL 37.1206, Title II, Title VI, and Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendment Act of 1972, the Age Discrimination in Employment Act and the Immigration Reform and Control Act of 1986 (8U.S.C., Section 1324A Et. Seq.) and Section 504 of the Rehabilitation Act of 1973. In addition, individuals will not be excluded from, or be denied, the benefits of participation in any program or activity for which the Board of Education of the Rochester Community School District is responsible on the basis of such characteristics. Rochester Community Schools has designated the following individuals as Compliance Coordinators at 52585 Dequindre Rd., Rochester, MI 48307. Title II and Section 504 - Students: Pasquale Cusumano, Assistant Superintendent of Secondary and Adult Education, **************; Equal Employment Opportunity/Section 504 for non-students: David Murphy, Assistant Superintendent of Human Resources, *************; Title IX Coordinator: David Murphy, Assistant Superintendent of Human Resources, *************.
    $15-15.4 hourly 60d+ ago
  • MRI Tech Assistant

    Regional Medical Imaging 4.2company rating

    Technical assistant job in Flint, MI

    *** Please see the attached Job Description for full details *** Assists technologists to insure efficient workflow and optimal patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES : including but not limited to the following. Confirms scheduled exam and requesting physician are consistent with order. Verifies correct patient data and correct exam is being performed by reviewing patients order form from referring physician. Interviews patients to explain MRI procedures, obtain pertinent exam and to verify the safety requirements have been met for metal objects and implants which may be hazardous to the patient and/or equipment. Positions patients on scanner table and places specified coil over area of interest, confirms patients' comfort and confirms operation of emergency bulb with patient. Gains IV access as needed for contrast injections - does NOT inject contrast. Has the ability to make both Viewer and DICOM CD using current cd burning software Import DICOM CD's to expedite dictation. Displays competency with RIS and PACS systems. Maintains safe work area according to ACR White Paper on MR Safety. Ability to work independently and in team/group situations. Check and stock scan rooms and patient prep rooms Check and document fire extinguisher and eye wash stations (monthly) Laundry - completed (washed/dried/put away), not left for next day Additional responsibilities to include but not limited to: Assisting during breast biopsies Other duties deemed necessary by Chief Tech and technologists SUPPORTS MISSION, VISION, AND VALUES OF THE CORPORATION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE An individual must possess six months to one-year related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Medical Assistant certification preferred, or equivalent work experience and training. Phlebotomy/venipuncture experience including the ability to start IV's. Possess basic medical terminology knowledge in order to obtain thorough medical histories. Certification in CPR and Blood Borne Pathogens. Must continue to obtain the recommended number of Continuing Educations Credits each year for your certifications. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    $25k-40k yearly est. Auto-Apply 56d ago
  • IT Support Specialist

    Forte Belanger 4.0company rating

    Technical assistant job in Sterling Heights, MI

    A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact. This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer. * Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance. * Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms. * Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed. * Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users. * Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team. * Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines. * Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth. * Performs other related duties as assigned. Ingredients for Thriving: * Strong customer service mindset with excellent verbal and written communication skills. * Basic understanding of computer systems, networking concepts, and troubleshooting. * Familiarity with Microsoft 365 or similar productivity platforms. * Ability to diagnose problems, think logically, and follow troubleshooting steps. * Willingness to learn, take feedback, and grow technical skills. * Ability to remain calm, professional, and solution-oriented under pressure. * Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience) * Internship, help desk, or technical support experience * Familiarity with ticketing systems (e.g., Jira, ServiceNow). Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) with Company Match * Paid Time Off * Paid Parental Leave * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1
    $47k-72k yearly est. 12d ago
  • Print Technician Intern - Summer 2026

    Rocket Companies Inc. 4.1company rating

    Technical assistant job in Detroit, MI

    As a Print Technician Intern, you will gain hands-on experience in a professional print production environment. You'll assist with completing print requests, learning about production schedules, and operating various printing equipment under guidance. This internship offers an excellent opportunity to develop technical skills in digital printing while understanding client needs and quality control processes. You'll work alongside experienced professionals who will help you build a foundation in print production technology and customer service. About the Role * Learn and assist with prepress workflow of digital print jobs, including file manipulation, color calibration, and job setup * Support the printing and finishing of digital print jobs using industry-standard equipment, tools and techniques * Help prepare finished products for pickup or delivery and maintain quality standards * Observe and participate in concept development with business area owners for various print materials * Assist with client consultations to understand project requirements and specifications * Learn to select appropriate media and substrates for different printing projects * Gain experience with basic preventative maintenance on print and finishing equipment * Collaborate with the team and support live projects from start to finish, gaining exposure to the full spectrum of print production About You Minimum Qualifications: * Currently enrolled in a college/university program related to printing technology, graphic design, or related field * Basic computer skills and willingness to learn specialized software * Attention to detail and ability to follow instructions * Ability to lift up to 50 lbs. and maneuver heavy carts Preferred Qualifications: * Previous coursework or experience in the print industry * Familiarity with digital printing equipment and processes * Knowledge of graphic design software * Interest in pursuing a career in print production or related fields * Interest in learning about print production or visual communications What you'll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at **************************.
    $32k-53k yearly est. Easy Apply 60d+ ago
  • 2026 Technology Summer Internship Program

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Technical assistant job in Pontiac, MI

    The Information Technology (IT) team at UWM supports the organization by managing and maintaining the technological infrastructure, developing and implementing software solutions, ensuring high levels of quality and security, and providing technical support to enhance business operations and efficiency. As a Technology Summer Team Member, you will play a vital role working alongside one of our many Technology Teams. In this role, you'll utilize your skillset to help develop and enhance our in-house, industry-leading technology. Our technology allows our clients to succeed with industry-first applications, tools and support. You'll also work on a summer-long project where you'll collaborate alongside students with backgrounds & passions in software development, databases and infrastructures, cybersecurity, project management, and more! Roles include: Software Development, Salesforce Development, ET Database & Cloud Administration, Business & Quality Analysis, Communications & Technical Writing, Data Science, Information Security, Generative AI, UX Research & Design. Our roles are fully on-site in Pontiac, MI. We do not offer any remote or hybrid work. WHAT YOU WILL BE DOING * Gain experience in C#, React, Kafka, Vue.JS, Swift, Java and more! * Learn object-oriented programming and the software development life cycle (if placed with Application/Product Development) * Help perform vulnerability assessments and review, develop, test and implement security plans (if placed within Cybersecurity) * Participate in cohort project with other Summer Team Members, developing and designing team specific tasks, executing project work, and delivering progress presentations. * Participate in project focused Scrum rituals (standup, refinement, planning, retrospective). * Make connections with students from other schools * Develop and present business initiatives to technology leaders * Apply your skills and talents to improving processes and workflow * Share ideas, offer suggestions and make an impact * Participate in fun off-site team-building activities * Play an important role in giving back to the community with a charity project that you help shape and execute WHAT WE NEED FROM YOU * Graduating with a bachelor's degree in 2026 or 2027 (current junior/senior status) * The ability to work Monday thru Friday, 40-hours a week, fully on-site in Pontiac, MI from May 18th to August 7th (we do not offer any relocation assistance) * Self-motivated with a strong work ethic and excellent time management skills * Ability to both thrive in a team environment and effectively work independently to complete assignments on time * Positive attitude, willingness to learn, and ability to receive and apply feedback * Strong critical thinking and problem-solving skills while being comfortable in a fast-moving environment * The ability to multitask and demonstrate adaptability and forward thinking in the face of technological or organizational change * Excellent written and verbal communication skills to communicate complex technical issues and solutions in a clear, simple, and understandable way THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $44k-54k yearly est. Auto-Apply 60d+ ago
  • Carpet Cleaning Technician Assistant

    Green Mitten Chem-Dry

    Technical assistant job in Ann Arbor, MI

    Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.* Plus, our green-certified solution, The Natural , contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. Chem-Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy stable schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team! Responsibilities: Perform Quality work consistently and efficiently Reliably report to work on time, reporting all absences prior to the start of the work day Politely greet client (if home) and explain day's procedure Listen to customers concerns and offering professional recommendations to satisfy those concerns. Use Chem-Dry's proprietary hot carbonating extraction cleaning process and other applications as trained Notify client when complete and expertly explain any unusual findings and answer questions Complete all required forms accurately and on time Maintain vehicle and equipment in clean and proper operating condition Follow route assignment and drive safely Qualifications: Read and comprehend simple instructions, short correspondence and memos Write short, detailed correspondence Effectively and graciously present information to clients in one-on-one and small group settings Outstanding customer service skills Team player • Safe driving record and reliable transportation Be able to lift 100 lbs using proper lifting technique Perform duties safely, effectively and with great care for customer belongings and home Pass drug screen test No experience necessary Benefits: Get paid to learn a trade Be paid in accordance to your effort Everywhere you go you will leave that place cleaner and healthier. Gain experience in sales and receive top notch training by industry leaders Compensation: $15.00 per hour Chem-Dry is the world's leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay. Join our team! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.
    $15 hourly Auto-Apply 60d+ ago
  • Technical Support Specialist

    Hyperion Managed Services

    Technical assistant job in Troy, MI

    Are you a seasoned IT professional looking for a career change? Are you looking for an innovative organization that fosters teamwork and supports your professional and personal development? We are currently looking for a professional and experienced full-time Technical Support Specialist to join our team. This position helps identify opportunities and deploy technical solutions that enable improvements to our clients' business operations. Perks • Competitive salary based on qualifications • Bonuses • Commissions • Mileage reimbursement • Paid time off • Certification education reimbursement • Room for advancement in the company • 401k with company match • Health Insurance with company contribution • Life insurance • Long term disability Responsibilities • Respond to help desk tickets • Participate in planning and implementing projects • Assist with new customer onboarding process • Utilize help desk ticketing and workflows • Complete all assigned projects, reports, and documentation The ideal candidate will possess the following: • Industry certifications related to networking and security from Microsoft and Cisco • Expertise in security best practices • Three years' experience working for a managed IT services company • An in depth understanding of common operating systems and business applications • Bachelor's degree in Information Technology or related field preferred • Experience with ConnectWise solutions preferred About Our Company Hyperion Managed Services is a Managed IT Services Provider for small to mid-sized organizations located in Michigan. We provide Managed IT Services, Support and Consulting where we act as the IT department for our clients and assist larger organizations with IT projects. To learn more about our company visit our website at: *******************
    $37k-66k yearly est. Auto-Apply 60d+ ago
  • Robotics Tech Support Specialist

    Futurerecruit.Net

    Technical assistant job in Rochester Hills, MI

    What you will be doing: We are searching for a Robotics Technical Support Specialist to play an integral role by providing frontline technical support to FAC customers, internally and externally, within our fast-paced technical customer service hotline group. This position will focus on maintaining FAC's “Service First” mindset by providing helpful, courteous, and detailed technical support and guidance to customers regarding debug and repair of their FANUC robots, controllers, and related systems/equipment, as well as on-site project coordination. Primary responsibilities will include: Discuss, diagnosis, and resolve issues related to repairing robots (including operational and process issues) as reported by customers and/or Service Engineers. Answer technical support requests (via phone call, email, or webchat), identify the problem and follow up with a thoroughly researched solution before properly logging via the technical support log, Create spare part quotations, quick reference guides, and technical support logs (including common solutions to challenges) to provide to customers in response to technical support inquiries. Utilize online documentation and hardcopy manuals to locate appropriate troubleshooting steps and/or technical information to be sent to internal and external customers, or utilized during onsite project coordination. Maintain and achieve corporate group measures for phone call answer rate and technical support log closure rate. Coordinate with Project Managers to develop project support schedule and define onsite scope of work to be performed. Communicate with customer personnel on project requirements, delivery schedules, and project status as needed. Support the technical support group by identifying and implementing business process improvements when able. Experience you will need: Degree or certification in mechanical, electrical, software, robotics, automation, or related engineering/technical field; or equivalent relevant experience. Minimum five years of experience with FANUC robots, controls and/or applications, preferably in integration, service, or installation type of position (including knowledge of robotic applications and processing) Experience with equipment and robot maintenance, including mechanical, electrical, and pneumatic troubleshooting, teardown, and repair with the ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation. Experience with robotic programming, computer programming (Roboguide), or related PLC programming. Excellent communication skills (written/oral) with the ability to interface with others over the phone and at all levels of the organization, internally and externally. Familiarity with MS Word and Excel. Flexibility with supporting “on-call” after hours support and 2nd or 3rd shift based on customer demand and/or group manpower shortages. Robotic paint system experience is highly preferred. Benefits Medical, Dental & Vision Insurance 401(k) Retirement Program Life Insurance Short-Term & Long-Term Disability Plans Tuition Reimbursement Wellness Program Flexible Spending Accounts Employee Assistance Program Flexible Benefit Dollars Generous Holiday & Vacation Program
    $37k-66k yearly est. 60d+ ago
  • IT Helpdesk

    SBT Global

    Technical assistant job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 1d ago
  • IT Helpdesk

    SBT Global, Inc.

    Technical assistant job in Plymouth, MI

    Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-66k yearly est. 8d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Pontiac, MI?

The average technical assistant in Pontiac, MI earns between $21,000 and $53,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Pontiac, MI

$34,000

What are the biggest employers of Technical Assistants in Pontiac, MI?

The biggest employers of Technical Assistants in Pontiac, MI are:
  1. Rochester Community Schools
  2. Trinity Health
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