Technical assistant jobs in Portland, OR

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We're seeking a Technical Support Specialist to deliver world‑class SaaS support via phone, chat, and email, you'll own client issues end‑to‑end, diagnose complex problems independently, manage escalations, and collaborate across teams to drive resolution and customer success.How will you contribute? Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication. Act as a client liaison and become an advocate for the resolution of client issues. Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions. Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community. Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact. Effectively manage cases to ensure timely customer status updates and ultimate resolution. On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues. Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources. Advocate for product, policy and process improvements that improve the customer experience. Follow required polices and processes to maintain compliance with information security and data protection requirements. Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer's request. Write or revise user training documents and procedure. What will you bring? Minimum of 2 years in a customer service / technical support role, especially in SaaS or IT environments. At least 2 years of call center experience handling inbound/outbound calls in high-volume settings. Strong verbal and written communication skills, with active listening and empathy. Bachelor's degree or equivalent preferred. $26 - $33 an hour The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Med Tech-Assisted Living Type: Full and Part Time available Shift: NOC shift (10pm-6am), Various schedule, Weekend availability needed Wage: $19.13-$24.96/hr DOE Benefits: Employee Medical Benefits starting at $17.50 per pay period for Regence or Kaiser for full time employees. Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee. Location: Avamere at Bethany - 16360 NW Avamere Ct, Portland, OR 97229 Responsibilities: Care for residents and assist in updating each resident's service plan Administer medications ordered by the attending physician, under the direction of the DHS and according to current policies, procedures, and practices Provide care for residents and assist with updating service plans. Respond to resident calls and emergencies promptly and provide first aid assistance Assist with daily living activities (i.e., bathing, dressing, and eating) Provide support with residents to caregivers as needed Document and communicate resident changes and complete all reports in a timely manner Maintain confidentiality of all resident care in accordance with HIPAA guidelines Qualifications: Must be at least 18 years old High-School diploma or equivalent Must have or obtain (within 30-days of employment) First Aid & CPR Certification Minimum of one-year of experience in a healthcare setting CMA certification is preferred Must obtain a Food Handlers Card within 30 days of employment Knowledge and experience caring for and interacting with elders Employee Perks: Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee. Premium Pay for Holidays worked, conditions apply. Excellent benefits package with medical coverage starting at $17.50 per Pay Period, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage, for full time employees. Tuition assistance Access up to 50% of your net earned income after payday Career Development Employee assistance program featuring counseling services, financial coaching, free legal services, and more Paid time off/sick leave (rolls over annually) 401(k) retirement plan with employer match #caremed123 “At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status." This position is subject to a collective bargaining agreement with SEIU 503 The company reserves the right to revise the duties set forth in this job description at its discretion.

Med Tech Type: Full and Part Time Available Shift: Various schedules/shifts, Weekend availability needed Wage: $19.13-$24.96/hr DOE Benefits: Employee Medical Benefits starting at $17.50 per pay period for Regence or Kaiser for full time employees. Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee. Location: Avamere at Sherwood - 16500 Century Drive, Sherwood, OR 97140 Responsibilities: Care for residents and assist in updating each resident's service plan Administer medications ordered by the attending physician, under the direction of the DHS and according to current policies, procedures, and practices Provide care for residents and assist with updating service plans. Respond to resident calls and emergencies promptly and provide first aid assistance Assist with daily living activities (i.e., bathing, dressing, and eating) Provide support with residents to caregivers as needed Document and communicate resident changes and complete all reports in a timely manner Maintain confidentiality of all resident care in accordance with HIPAA guidelines Qualifications: Must be at least 18 years old High-School diploma or equivalent Must have or obtain (within 30-days of employment) First Aid & CPR Certification Minimum of one-year of experience in a healthcare setting CMA certification is preferred Must obtain a Food Handlers Card within 30 days of employment Knowledge and experience caring for and interacting with elders Employee Perks: Attendance bonus: The perfect attendance bonus in a pay period will be $100.00 for a full-time employee and $75.00 for a part-time employee. Premium Pay for Holidays worked, conditions apply. Excellent benefits package with medical coverage starting at $17.50 per Pay Period, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage, for full time employees. Tuition assistance Access up to 50% of your net earned income after payday Career Development Employee assistance program featuring counseling services, financial coaching, free legal services, and more Paid time off/sick leave (rolls over annually) 401(k) retirement plan with employer match #caremed123 “At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status." This position is subject to a collective bargaining agreement with SEIU 503 The company reserves the right to revise the duties set forth in this job description at its discretion.

Are you a caring and organized individual with a passion for serving seniors? Join our dedicated team at Odd Fellows Home and make a meaningful difference in the lives of our residents. We are offering a $2000 hire on bonus for full time. Holgate Center (HC) strives to provide a positive work environment that fosters collaboration, teamwork, and continuously achieving solid business results. HC team members unite around a common cause of resident care and community support. This culture brings our team together and ensures everyone is working toward the same goal. A team that works together with a collective goal to improve our residents care experience creates an internal culture of collaboration and mutual success. HC is passionate about making a positive, lasting impact on our residents and visitors, and so are our team members. Why Choose Odd Fellows Home? $2000 Bonus for Full Time terms and conditions apply Rewarding Work: Contribute to a warm and supportive environment where residents feel valued and respected. Build Experience: Gain valuable healthcare experience and expand your skills in medication administration. Compensation: Wages Start at $18.75 - $20.00 depending on experience, ask hiring manager for further inquiries at ***************************** Flexible Schedules: Hiring for all shifts. Job Description Department Nursing Services Reports to Executive Director, Staffing and Education, Nurse, RCC Reporting to this position None Job Classification Department Staff Position Purpose Assists licensed nursing staff by administering daily medications as ordered by the physician in accordance with established nursing standards, facility policies and procedures and state requirements. Essential Duties: Accurately administer medications following the 5 rights, using our electronic MAR. Administer insulin and perform blood glucose checks under the supervision of the facility nurse. Maintain meticulous documentation and promptly order medications. Conduct narcotic counts and provide thorough shift reports. Foster open communication with the facility nurse, RCC, and care staff. Maintain a safe and secure environment for residents. Participate in ongoing monthly education. Regular and Predictable attendance. Other duties as assigned. Qualifications: Minimum 6 months of medication administration experience Demonstrated ability to take basic vital signs Proficiency in navigating electronic MAR systems Excellent multi-tasking skills Benefits: Full-time Employees (30+ hours/week): Paid Time Off 403(b) retirement plan with employer match Medical, Dental, and Vision insurance Employee Assistance Program Flexible Spending Accounts Life & AD&D insurance Referral Bonus Program Free parking and reduced fare bus pass Equal Opportunity Employer: Holgate Center values diversity and is committed to creating an inclusive environment for all employees. Ready to Make a Difference? Apply today and discover the fulfilling career that awaits you at Odd Fellows Home! Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA) and Oregon state civil rights law, it is the policy of The Holgate Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources ********************

Job Details OREGON - PORTLAND, OR Full Time High School Any Entry LevelDescription Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is seeking Local NDT Assistants/Trainees & NDT Level II Technicians to support our Portland, OR office. Responsibilities/Duties: NDT Assistants/Trainees Perform tasks as directed in order to prepare components or equipment for inspections. Work alongside certified technicians to help complete projects and learn activities. Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. Help clean and organize equipment before, during, and at the completion of projects. Document on job training experience as assigned by management. Perform other job related tasks as assigned by supervisors. Responsibilities/Duties: NDT Level II Technicians Perform examinations of materials in accordance with procedures, codes, standards, and specifications. Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations. Be able to prepare written instructions and to organize and report the results of examinations. Work independently and support team members. Perform other job related tasks as needed and assigned by supervisors. Qualifications Minimum: Requirements/Qualifications: NDT Assistants/Trainees - High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred. NDT Level II Technicians - Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems. All applicants require the following: Ability to learn and comply with all company policies and procedures. Excellent communication skills written and verbal. Applicants must pass a drug screen and have a valid driver's license with a clean driving record. “U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process. Work Conditions: Must be able to wear safety equipment as required by the safety department for personal protection. Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc. Work in confined spaces which will require crawling, stooping, climbing, etc. Work in around operating equipment and industrial environments. Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc. Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time Ability to lift and carry 100 pounds. Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses. EOE/AA/M/F/Vet/Disabled Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

This position provides technical support for medical laboratory staff in the Microbiology Laboratory. This position is responsible for receiving and accessioning samples, preparing samples for testing, preparing reagents, handling Microbiology specimens and test media. Specimen processing and result reporting is performed independently after appropriate training. Supervisory review of results is required in the case of unusual/complex results, procedural problems, or when dictated by policy or procedure. The person filling this position will be of professional demeanor and perform their duties with an attitude, which will best serve the clients of the department. This position fulfills responsibility to the organization by adhering to all OHSU policies, and by performance that promotes teamwork, excellent communication, and the service excellence philosophy. Function/Duties of Position Specimen Preparation: * Receives specimens for testing, prepares and labels media plates. * Prioritizes work according to established procedures. * Transfers and aliquots specimens for processing in a biological safety cabinet. * Organizes and stores specimens after testing is completed. * Handles microbiology specimens as urine, blood, lower respiratory cultures etc. * Follows all procedures related to specimen processing. * Ensures all specimens are properly labeled and meet specimen's requirements. * Performs Microbiology primary processing including properly making slides for gram stains and plating accordingly to different sources. Answers multi-line telephone and performs client services duties: * Inputs sample or specimen information from requisition slip into computer. * Performs reviews of list in epic beaker. * Distributes samples or specimens to appropriate work areas. * Calls health care provider to clarify orders and report test results according to established policy. Triages phone calls into the lab. * Communicates status of specimens and maintains a high level of customer service. Materials Preparation: * Prepares, reagents, chemical solutions, and other media according to written instructions. * Manages and orders reagents and supplies on a periodic basis to ensure adequate stock levels. * Runs quality control checks on material prepared and records all quality control activities. Other Duties as Assigned Required Qualifications * A Certificate or Associate Degree from an accredited Medical Laboratory Technician training program; OR * Completion of a certified Laboratory Assistant training program which includes 45 credit hours in chemistry or biological science, plus one year experience in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT)or equivalent); OR * Forty-five credit hours of college level chemical or biological courses and two years of experience as a Laboratory Assistant in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT) or equivalent); Preferred Qualifications * Recent experience in a clinical microbiology lab * Medical Lab Assistant certification (CLMA(AMT) or equivalent. Additional Details Positions in the laboratory may require working flexible schedules including nights, weekends, and holidays; traveling between laboratories and sites by stairs, elevator, tram, shuttle or other means; exposure to body fluids, chemical hazards, working in a somewhat noisy and crowded environment; wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in building. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Facilities Technician Assistant, under the general direction of the Trades Maintenace Coordinator (TMC), assists employees in the Technician and Senior Technician classifications in performing routine corrective and preventative maintenance work on the facilities operating equipment and systems and performs related duties as required. This laborer-level position may complete work under TMC guidance, with some moderate problem solving required. Duties may include, but are not limited to, work on plumbing and electrical systems, doors, windows, roofs, fire equipment, HVAC components, as well as general labor duties which may be preventative maintenance tasks and obtaining required documentation. Function/Duties of Position Plumbing - Assists in the installation of new plumbing including pipes, drains tubs, faucets, and other plumbing fixtures and equipment; cleans and opens drains, toilets and other water lines. Lighting Maintenance - Replaces incandescent, florescent, and HID lamps; cleans light fixtures and luminaries; uses lifts, ladders and extension ladders as required. Miscellaneous Activities - Assists various other journey- and apprentice- level trades people. Duties may include sweeping, mopping, removing trash and snow, site inspections, reporting on site issues or concerns, and replacing ceiling tiles. Also uses tools and equipment of various trades, drives truck to run errands and deliver supplies, and maintains department vehicles. Administrative Duties - Attend all required meetings and training classes and successfully complete any proficiency evaluation (verbal or written) which may be required to demonstrate adequate comprehension. These evaluations may also be administered to satisfy the requirements of OSHA, DNV, and other agencies upon which OHSU depends for accreditation. Professional Development and Training - Requires continuous learning and developing of technical skills and knowledge to keep pace with changes in technology. Functional Duties - Accurately complete all required paperwork including daily labor reports, job plans, work orders any other assigned documentation, both paper-based and via the computer work order system and submit all paperwork on time. Maintain cleanliness and orderliness of immediate work area and maintain security of personal hand tools, common shop tools, supplies, and vehicles. Perform emergency duties or other duties as assigned by the Associate Vice President of Facilities or designee. Customer Service - Assumes role as primary customer service representative for all Facilities & Logistics operations and services on assigned Work Orders, responding to both internal and external customers in a timely, effective, and professional manner, developing positive working relationships. Other duties as assigned. Required Qualifications High school diploma or equivalent. One year of facilities maintenance or trades-related experience or successful completion of a Facilities Maintenance technical training program. Basic/Intermediate PC skills to operate systems (Microsoft Office, data entry, email). Drivers license valid in the state of Oregon. Preferred Qualifications 3 years of experience in Health Facilities Maintenance or trades-related experience OR completion of an approved Mechanical Maintenance Apprenticeship Program. Knowledge of minor repairs on basic building systems. Some knowledge, skill and experience in the operation, maintenance, troubleshooting and repair of mechanical, electrical and plumbing systems and components. CFC Certification, (Universal) Brazing Certification, Limited Maintenance or Low-Voltage electrical license. Additional Details Working conditions may include working outside in inclement weather, crawling in small cramped spaces, working from ladders, scaffolds and other above ground locations including high sloping roofs; working in extreme temperatures, around moving machinery, and in confined spaces containing high levels of of noise, dust, and odors could be expected. Some risk of exposure to dirt, biological, chemical and radiological materials, some danger of steam or hot water burns, electric shock, infection or minor injuries that could require the use of OSHA approved Personal Protective Equipment. Normal duties require 40 hours per week. The position does require the ability of the incumbent to be able to respond to on-call assignments, overtime, and after hours or emergency call-backs as needed. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The School Aide is an individual who works with studentsrequiring instructional, and/or behavioral assistance under the supervision ofthe special education department, teacher and/or supervising designee. The School Aide may also provide supportservices to assist students with personal, physical mobility and therapeuticcare needs, as established by a rehabilitation health practitioner, socialworker or other health care professional. Minimum Requirements: + High School diploma or equivalent required + Comply with all relevant professional standards ofpractice + Current CPR if applicable + TB questionnaire, PPD or chest x-ray if applicable + Current Health certificate (per contract or stateregulation) + Must meet all federal, state and local requirements + Must be at least 18 years of age Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We are seeking a dynamic and experienced field technical specialist with a background in the commissioning, service, programming, and troubleshooting of HVAC or related industry equipment. This position will be responsible for the startup, tuning, and system integration of high-performance commercial kitchen exhaust hoods, blowers, variable frequency drives, pollution control units, and related PLC based control systems. They will be responsible for the coordination and execution of project startups with customers, engineering, and supporting teams. They will provide phone support, troubleshooting, and repair services for customers. Their position will provide product feedback to operations and engineering teams to support continuous improvement. Position will require frequent North American with some International travel. Qualifications & Skills High school diploma with college or technical school achievements preferred 10 years of HVAC commissioning or related field experience required Strong technical and mechanical skills, self-motivated drive results, and foster a culture service excellence. Skilled with high and low voltage circuit wiring, troubleshooting, and repair. Proficient with PLCs and PLC based control systems, ladder Logic, and related support software systems. Proficient with AutoCAD or other schematic software preferred. Capable of lifting 50lbs or more, working on a ladder and capable of qualifying periodic background checks as required to enter customer projects. Experience with measuring CKV airflow, the startup/servicing of pollution control units, programming of variable frequency drives, and a general knowledge of plumbing systems preferred. Knowledge of industry regulations, model building codes, and standards related to IMC, UMC, NEC, NFPA, ASHRAE or other preferred. Current US Passport preferred. Compensation Information: Exempt Annual: $100,000 - $110,000 ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job DescriptionDescription: Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance. This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives. Responsibilities Customer Support: • Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns. • Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests. • Accurately document interactions, resolutions, and escalations in the ticketing systems. • Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency. • Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership. • Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals Cross-Functional Collaboration & Internal Support: • Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage. • Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements. • Use knowledgebase for all troubleshooting, promotions, known issues, and software updates. Customer Experience & Continuous Improvement: • Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty. • Proactively identify opportunities to improve the customer experience and operational workflows. • Support department initiatives related to process refinement, and quality enhancement. • Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication. Requirements: Education: • High school diploma or equivalent required. • Advanced degree or certificate preferred Experience: • Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred. • Experience troubleshooting hardware, software, or connected devices strongly preferred. • Experience supporting order management, logistics, or e-commerce processes preferred. • Previous work within the fitness or consumer technology industry is beneficial. Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: • Health & Dental Insurance • Company paid Life Insurance • 401(k) • Time Off benefits • Product discounts • Wellness programs EOE/M/W/Vet/Disability #ZR

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Field Technician - Controls / BAS Specialist - Portland, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits. We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients. Responsibilities: Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers. Assist project leadership on automation projects of complex scope Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities Perform QA / QC of BAS and integrated systems using BAS software tools Provide installation inspections and other closeout duties to ensure customer acceptance Provide markups for shop drawings to document as-built conditions Create, Modify, Develop MOPs and SOPS for equipment and processes Assist with pre-functional and functional testing Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports Provide input to project teams on estimating and takeoffs for proposals Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments Maintain daily job site documentation including updates, safety logs, and tracking issues or changes Attend project bid walks; engineering surveys for retrofit projects Lead installation teams on daily and weekly meetings Participate in site audits, project estimates, and client demonstrations as needed Provide technical information and safety guidance for activities on site Qualifications: 5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems Experience with Distech and Tridium Niagara platforms strongly preferred Technical proficiency with AE drawings, relay logic, and field device wiring Demonstrated leadership skills, ability to oversee field personnel and subcontractors Proficiency with Microsoft Office; AI and workflow-enhancing technologies Must be adaptable, resourceful, and able to work under pressure in fast-paced environments Ability to communicate effectively in both written and verbal Solid Organizational skills, with the ability to multitask Willingness to travel 50-75% U.S. work authorization required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job Description This company is a master systems integrator specializing in building automation and complex technology integrations for data centers and mission-critical environments. They deliver turnkey BAS solutions-including DDC, PLC, and SCADA-supported by strong capabilities in systems design, graphical standards, central plant optimization, energy monitoring, and alarming. The BAS / Controls Field Technician Specialist plays a hands-on leadership role in installing, starting up, commissioning, and closing out BAS/HVAC controls systems across major projects in the Pacific Northwest. In this role, you'll lead field operations, coordinate subcontractors, direct installations, troubleshoot systems, support commissioning, and maintain clear communication with project teams and clients. The position requires strong HVAC/BAS controls knowledge, the ability to interpret technical drawings, the ability to work independently, and the flexibility to travel frequently. Key Responsibilities: Lead BAS/HVAC controls installation, wiring, field device setup, and onsite coordination Support startup, pre-functional/functional testing, troubleshooting, QA/QC, and closeout Provide daily reporting, document issues, and coordinate with clients and subcontractors Assist with estimating, bid walks, retrofit surveys, BAS audits, and related engineering support Requirements: Experience with BAS platforms (e.g., Distech, Tridium Niagara) and control wiring Ability to read construction drawings, wiring diagrams, and BAS documentation Strong communication skills and ability to work independently or lead teams Bachelor's degree or equivalent hands-on BAS experience, plus five additional years in BAS installation/testing Travel up to 75% and the ability to work in varied site conditions To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.

Job Description Let's do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Position Summary The CS Tech Support Specialist I position serves provides Customer Service and Technical Support to internal and external clients through multiple contact channels for Medical, Dental, Pharmacy, Individual Membership Account, MyModa, Benefit Tracker Administration and Maintenance. Administers Moda online Customer Service programs, including program application procedures, internet security protocol for external users and records maintenance. Shares administration of MyModa, eBill and Benefit Tracker functionality. The primary role of this position is to provide professional, prompt and accurate technical support to all Internal and External Customers. This is FT WFH role. Pay Range $20.88 - $23.49 hourly (depending on experience) **Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. ************************** GK=27746770&refresh=true Benefits: Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Required Skills, Experience & Education: High school diploma or equivalent. 6-12 months experience as a Customer Service Rep Level II, consistently exceeding level of performance or equivalent work experience or equivalent work experience. 10 key proficiency of 135 spm net on a computer numeric keypad. Typing ability of 25 wpm net. Computer proficiency with multiple systems, browsers, Moda software (Microsoft Office applications, Facets, Content Manager, Excel, EBT, online chat) and updates. Prior experience or basic understanding of claims processing, membership accounting, medical/dental/pharmacy plan benefits and/or other related experience handling Customer Service escalations, Technical Support or Online Chat. Strong time management, planning and organization skills with ability to prioritized and manage changing priorities. Ability to handle multiple tasks simultaneously and adapt to change. Ability to work well under pressure in a complex and rapidly changing environment. Ability to anticipate, identify, analyze and resolve conflict and problems. Ability to listen and understand information verbally and in writing. Well-developed verbal and written communication skills with the ability to actively listen, interact professionally, patiently and courteously with clients on the phone, in person, through email, social media or online chat. Strong analytical and critical thinking, problem solving, decision-making skills, with attention to detail. Maintain confidentiality and project professional business presence and appearance. Ability to comply with company rules and policies and maintain attendance above company standards. Able to embrace process improvements and works well in a team oriented environment. Demonstrated ability to handle difficult calls and benefit issues with little assistance and provide accurate information in a fast paced environment. Experience working in a collaborative and fast-paced team environment. Demonstrated real time problem-solving skills and ability to prioritize multiple tasks based on urgency and importance. Help customers troubleshoot issues they encounter and provide actionable tips to resolve. Demonstrated outstanding attention to detail, ownership, and follow-through. Consistent record of achieving individual and team metrics. Excellent professional written & oral communication skills. Passion for technology and willingness to learn new skills. Ability to navigate multiple computer programs in a fast pace multi-tasking environment. Empathy/compassion for working with senior, disabled, low income populations. Ability to work extra hours and participate in overtime as needed. Ability to work with multiple Pharmacy, Dental and Medical (Individual, Specialized, Medical Intake, EOCCO) applications and contacts types at the same time. Primary Functions: Responsible for interpreting needs/concerns, determining best course of action, troubleshoot, and identify system issues and solutions. Guide users through features and functionalities. Respond to customer queries in a timely and accurate way, via phone, email, chat or social media. Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. Support customers across different platforms; phone, email, chat or social media and ability to trouble shoot multiple devices (desktop pc, tablet, phones, browsers, hardware, OS) Resolve issues efficiently from start to finish, set appropriate expectations and follow through; and/or escalate support tickets to leadership when escalation is required. Analyzing and reporting system issues and trends in a timely manner. Provide customer feedback received to leadership. Develop access to registrants' passwords and log-in data so when questions are received a prompt answer can be provided. Ability to repeatedly analyze situations and communicate effectively in a fast paced environment that includes dealing with angry people. Exercise judgment, initiative, and discretion in confidential and sensitive manners. Consistently follow the correct process and procedure with each line of business and contact method being used. Maintain forms necessary for new external provider and employer users. Responsible for handling all requests received for Certificate of Coverage and CCC letters Responds to Benefit Tracker, MyModa, EBT and External Secure email user questions (via telephone, email, or correspondence). Monitor customer complaints on social media and reach out to provide assistance. Respond to email inquiries received from multiple mailboxes across all lines of business: MyModa, Medical, Dental, Pharmacy, EBT and Individual Membership Accounting, within established turnaround times. Open and Submit service tickets for possible Benefit Tracker, eBill and MyModa programming changes, system issues and trending topics (following established reporting policy). Review, update and become familiar with new and revised benefit information or claim processing procedures. Contact providers, group administrators and agents when necessary to answer questions and obtain or provide information. Support and assist Medical, Dental, Pharmacy and Individual Membership administrator questions. Maintain detailed records of daily interactions with customers, reported issues, and completed solutions along with any further actions required of customer service or Moda Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Other duties as assigned Working Conditions & Contact with Others Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of 37.5 hours per week, including evenings and occasional weekends, to meet business need. Answer inquiries received through phone calls, emails, online chat, social media and outbound text from subscribers, members, Agents, Brokers, Providers/Facilities, Dentists, Pharmacies, Group Administrators and multiple internal departments. Together, we can be more. We can be better. Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.

Summary Description: The IT Support Specialist serves as the first point of contact for Tier 1 and Tier 2 helpdesk requests. This position provides IT support for faculty, staff, and students, including creating and tracking support tickets. This position is responsible for updating the equipment inventory for moves/adds/changes, and it plays a significant role in the configuration and deployment of workstations, printers, mobile devices, and phones. This position diagnoses and resolves issues with hardware, software, and network connectivity. This position also manages user accounts and permissions. Primary Job Duties: * Answer phone calls and assist users with walk-in requests related to technology * Create work order tickets for all work coming to the department * Manage work order tickets from creation to resolution in a timely manner * Ability to quickly determine when work tickets should be routed to other members of the department * Maintain the inventory database to reflect current configuration and deployment of all technology equipment * Manage the assignment and use of software licenses * Set up, deploy, maintain, and support workstations, printers, mobile devices, and phones * Diagnose and resolve hardware issues to assure the availability and functionality of workstations, printers, mobile devices, and phones * Set up and manage user accounts in the Ellucian Colleague ERP and student information system as well as Canvas learning management system * Diagnose and resolve account and permission issues in Windows, Ellucian Colleague, and Canvas LMS * Maintain IT documentation, guides, and internal workflows * Identify recurring issues and recommend automation or process improvements * Provide basic training and guidance for technology hardware, software, and services * Complete other tasks as assigned * Be present in the office unless arrangements are made with the employee's direct supervisor * Contribute to the support and implementation of the University Strategic Plan * Participate in Warner Pacific University professional development opportunities * Demonstrate commitment to a Christian liberal arts education by upholding to the mission of the University and abiding by the Employment Standards and Lifestyle Agreement Minimum Qualifications: * 1-3 years of experience supporting Microsoft Windows workstations, including operating system, hardware, network, and printing issues * 1-3 years of experience supporting Microsoft Office applications with emphasis on Word, Excel, and PowerPoint * Experience managing user accounts and groups in Active Directory * Understanding of basic networking concepts * Clear communication skills and a service-oriented mindset * Demonstrated ability to work with diverse individuals including students from first generational, diverse, and urban environments. * Possess a strong desire to learn and grow, as well as demonstrate the ability to learn new systems and quickly become proficient * Comfortable working on ladders and lifting up to 50 lbs. * Valid driver's license; local travel is required Preferred Qualifications: * A four-year degree, especially in a technical field * Microsoft MCP, A+, or another technical certification * Experience managing security permissions in a Windows network environment * Knowledge of workstation image deployment processes * Scripting or automation experience (PowerShell, etc.) Physical Demands - Work Environment: The position is located in an office environment. Professional/business casual attire is required. Warner Pacific University's Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution. Warner Pacific University's Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply. Employment and Lifestyle Standards: Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church of God (Anderson, Indiana). Central to Warner Pacific's identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect: 1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit. 2. The practice of following Christ through day-to-day personal lifestyle choices. 3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints. 4. A commitment to life-long learning and service through personal and professional development. 5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another. 6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives. 7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community. 8. A commitment to teaching and serving in harmony with the doctrines of the Holy Bible. Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament. Warner Pacific's students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual's behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs. Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses. Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose. In order to be considered an applicant for this position, please complete our online employment application at ****************************************************** Click "Apply Now" to complete the online application, and submit the following: * Application * Cover Letter * Resume NOTE: All job offers are contingent upon successfully passing a background check and completing all required paperwork.

This position provides technical support for medical laboratory staff in the Microbiology Laboratory. This position is responsible for receiving and accessioning samples, preparing samples for testing, preparing reagents, handling Microbiology specimens and test media. Specimen processing and result reporting is performed independently after appropriate training. Supervisory review of results is required in the case of unusual/ complex results, procedural problems, or when dictated by policy or procedure. The person filling this position will be of professional demeanor and perform their duties with an attitude, which will best serve the clients of the department. This position fulfills responsibility to the organization by adhering to all OHSU policies, and by performance that promotes teamwork, excellent communication, and the service excellence philosophy. Function/Duties of Position Specimen Preparation: Receives specimens for testing, prepares and labels media plates. Prioritizes work according to established procedures. Transfers and aliquots specimens for processing in a biological safety cabinet. Organizes and stores specimens after testing is completed. Handles microbiology specimens as urine, blood, lower respiratory cultures etc. Follows all procedures related to specimen processing. Ensures all specimens are properly labeled and meet specimen's requirements. Performs Microbiology primary processing including properly making slides for gram stains and plating accordingly to different sources. Answers multi-line telephone and performs client services duties: Inputs sample or specimen information from requisition slip into computer. Performs reviews of list in epic beaker. Distributes samples or specimens to appropriate work areas. Calls health care provider to clarify orders and report test results according to established policy. Triages phone calls into the lab. Communicates status of specimens and maintains a high level of customer service. Materials Preparation: Prepares, reagents, chemical solutions, and other media according to written instructions. Manages and orders reagents and supplies on a periodic basis to ensure adequate stock levels. Runs quality control checks on material prepared and records all quality control activities. Other Duties as Assigned Required Qualifications A Certificate or Associate Degree from an accredited Medical Laboratory Technician training program; OR Completion of a certified Laboratory Assistant training program which includes 45 credit hours in chemistry or biological science, plus one year experience in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT)or equivalent); OR Forty-five credit hours of college level chemical or biological courses and two years of experience as a Laboratory Assistant in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT) or equivalent); Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications Recent experience in a clinical microbiology lab Medical Lab Assistant certification (CLMA(AMT) or equivalent. Additional Details Positions in the laboratory may require working flexible schedules including nights, weekends, and holidays; traveling between laboratories and sites by stairs, elevator, tram, shuttle or other means; exposure to body fluids, chemical hazards, working in a somewhat noisy and crowded environment; wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in building. Benefits: Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee Two separate above market pension plans to choose from Vacation- up to 200 hours per year depending on length of service Sick Leave- up to 96 hours per year 8 paid holidays per year Substantial Tri-met and C-Tran discounts Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

This position provides technical support for medical laboratory staff in the Microbiology Laboratory. This position is responsible for receiving and accessioning samples, preparing samples for testing, preparing reagents, handling Microbiology specimens and test media. Specimen processing and result reporting is performed independently after appropriate training. Supervisory review of results is required in the case of unusual/ complex results, procedural problems, or when dictated by policy or procedure. The person filling this position will be of professional demeanor and perform their duties with an attitude, which will best serve the clients of the department. This position fulfills responsibility to the organization by adhering to all OHSU policies, and by performance that promotes teamwork, excellent communication, and the service excellence philosophy. Function/Duties of Position Specimen Preparation: * Receives specimens for testing, prepares and labels media plates. * Prioritizes work according to established procedures. * Transfers and aliquots specimens for processing in a biological safety cabinet. * Organizes and stores specimens after testing is completed. * Handles microbiology specimens as urine, blood, lower respiratory cultures etc. * Follows all procedures related to specimen processing. * Ensures all specimens are properly labeled and meet specimen's requirements. * Performs Microbiology primary processing including properly making slides for gram stains and plating accordingly to different sources. Answers multi-line telephone and performs client services duties: * Inputs sample or specimen information from requisition slip into computer. * Performs reviews of list in epic beaker. * Distributes samples or specimens to appropriate work areas. * Calls health care provider to clarify orders and report test results according to established policy. Triages phone calls into the lab. * Communicates status of specimens and maintains a high level of customer service. Materials Preparation: * Prepares, reagents, chemical solutions, and other media according to written instructions. * Manages and orders reagents and supplies on a periodic basis to ensure adequate stock levels. * Runs quality control checks on material prepared and records all quality control activities. Other Duties as Assigned Required Qualifications * A Certificate or Associate Degree from an accredited Medical Laboratory Technician training program; OR * Completion of a certified Laboratory Assistant training program which includes 45 credit hours in chemistry or biological science, plus one year experience in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT)or equivalent); OR * Forty-five credit hours of college level chemical or biological courses and two years of experience as a Laboratory Assistant in a clinical laboratory; Medical Lab Assistant certification preferred (CLMA(AMT) or equivalent); * Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications * Recent experience in a clinical microbiology lab * Medical Lab Assistant certification (CLMA(AMT) or equivalent. Additional Details Positions in the laboratory may require working flexible schedules including nights, weekends, and holidays; traveling between laboratories and sites by stairs, elevator, tram, shuttle or other means; exposure to body fluids, chemical hazards, working in a somewhat noisy and crowded environment; wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in building. Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138

Summary Description: The IT Support Specialist serves as the first point of contact for Tier 1 and Tier 2 helpdesk requests. This position provides IT support for faculty, staff, and students, including creating and tracking support tickets. This position is responsible for updating the equipment inventory for moves/adds/changes, and it plays a significant role in the configuration and deployment of workstations, printers, mobile devices, and phones. This position diagnoses and resolves issues with hardware, software, and network connectivity. This position also manages user accounts and permissions. Primary Job Duties: Answer phone calls and assist users with walk-in requests related to technology Create work order tickets for all work coming to the department Manage work order tickets from creation to resolution in a timely manner Ability to quickly determine when work tickets should be routed to other members of the department Maintain the inventory database to reflect current configuration and deployment of all technology equipment Manage the assignment and use of software licenses Set up, deploy, maintain, and support workstations, printers, mobile devices, and phones Diagnose and resolve hardware issues to assure the availability and functionality of workstations, printers, mobile devices, and phones Set up and manage user accounts in the Ellucian Colleague ERP and student information system as well as Canvas learning management system Diagnose and resolve account and permission issues in Windows, Ellucian Colleague, and Canvas LMS Maintain IT documentation, guides, and internal workflows Identify recurring issues and recommend automation or process improvements Provide basic training and guidance for technology hardware, software, and services Complete other tasks as assigned Be present in the office unless arrangements are made with the employee's direct supervisor Contribute to the support and implementation of the University Strategic Plan Participate in Warner Pacific University professional development opportunities Demonstrate commitment to a Christian liberal arts education by upholding to the mission of the University and abiding by the Employment Standards and Lifestyle Agreement Minimum Qualifications: 1-3 years of experience supporting Microsoft Windows workstations, including operating system, hardware, network, and printing issues 1-3 years of experience supporting Microsoft Office applications with emphasis on Word, Excel, and PowerPoint Experience managing user accounts and groups in Active Directory Understanding of basic networking concepts Clear communication skills and a service-oriented mindset Demonstrated ability to work with diverse individuals including students from first generational, diverse, and urban environments. Possess a strong desire to learn and grow, as well as demonstrate the ability to learn new systems and quickly become proficient Comfortable working on ladders and lifting up to 50 lbs. Valid driver's license; local travel is required Preferred Qualifications: A four-year degree, especially in a technical field Microsoft MCP, A+, or another technical certification Experience managing security permissions in a Windows network environment Knowledge of workstation image deployment processes Scripting or automation experience (PowerShell, etc.) Physical Demands - Work Environment: The position is located in an office environment. Professional/business casual attire is required. Warner Pacific University's Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution. Warner Pacific University's Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply. Employment and Lifestyle Standards: Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church of God (Anderson, Indiana). Central to Warner Pacific's identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect: 1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit. 2. The practice of following Christ through day-to-day personal lifestyle choices. 3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints. 4. A commitment to life-long learning and service through personal and professional development. 5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another. 6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives. 7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community. 8. A commitment to teaching and serving in harmony with the doctrines of the Holy Bible. Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament. Warner Pacific's students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual's behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs. Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses. Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose. In order to be considered an applicant for this position, please complete our online employment application at ****************************************************** Click “Apply Now” to complete the online application, and submit the following: Application Cover Letter Resume ** NOTE: All job offers are contingent upon successfully passing a background check and completing all required paperwork.