Help Desk Support Specialist
Technical assistant job in Newport News, VA
Desk Side Support Specialist - Tier 2
The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments.
Key Responsibilities
Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets.
Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime.
Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use.
Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders.
Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies.
Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site.
Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use.
Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services.
Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites.
Ensure deskside support staff maintain foundational knowledge in hardware, software, networking, and troubleshooting methodologies aligned with industry standards (CompTIA A+, ITIL v4 Foundations, HDI Certification).
Maintain staff proficiency through ongoing certifications and training to align with technological advancements and regulatory changes.
Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs.
Qualifications
Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification.
Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance.
Proficiency in supporting Apple devices and Microsoft-based environments.
Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards.
Strong customer service and communication skills, with the ability to train and document processes for end-users.
Flexibility to support off-site meetings and executive staff as required.
Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.
Help Desk Support Specialist (Norfolk, VA)
Technical assistant job in Norfolk, VA
Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service.
Place of performance is Norfolk, VA.
Job Responsibilities
Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat.
Troubleshoot and resolve basic hardware, software, application, device, and access issues.
Utilize knowledge bases and solution databases to research and deliver solutions.
Advise users on troubleshooting steps, preventative measures, and provide documentation as needed.
Log and track all incidents in help desk systems or ticketing tools.
Escalate complex issues to higher-level support teams as needed to ensure resolution.
Support software or device installations, system upgrades, user profile setup, and password resets.
Maintain adherence to service-level agreements (SLAs) for response time and quality.
Qualifications
High school diploma or equivalent.
2+ years of experience in help desk, IT support, or a related technical field.
Strong understanding of common IT concepts, practices, and procedures.
Excellent communication and customer service skills.
Ability to work effectively under the guidance of senior team members.
Active Secret Security Clearance (required).
Salary Range: $50,000 to $75,000
Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
General Description of Benefits
Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement.
Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees.
About Akira Technologies
Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers.
Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Auto-ApplyCybersecurity Support Technician (On-Site)
Technical assistant job in Norfolk, VA
The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY
Future Need - Actively Interviewing
Are you passionate about the protection of internal systems? Join our team as a Cybersecurity Support Technician, where you'll help protect our digital world and keep cyber threats at bay. If you're ready to dive into the fast-paced world of cybersecurity and make a real impact, we want to hear from you!
Position Description: The Cybersecurity Support Technician provides technical support for cybersecurity systems, assisting in the monitoring, troubleshooting, and maintenance of security tools and protocols to protect organizational networks and data.
Minimum/General Experience: 10 years information technology and/or cyber security experience, related to shipboard computer networks
Minimum Education: High School diploma
Essential Skills/Qualifications:
Excellent knowledge of Secretary of the Navy (SECNAV) Manual-5510 series
Excellent knowledge of Secretary of the Navy instruction (SECNAVINST) 5239.1 series
Excellent experience with Vulnerability Remediation Asset Manager (VRAM) process
Excellent experience with Assured Compliance Assessment Solution (ACAS) process
Excellent experience with Endpoint Security Solution (ESS) process
Excellent experience with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) process
Excellent experience with Navy Authority to Operate (ATO) process
Knowledge of the Risk Management Framework (RMF) guidance (e.g., DODI 8510.01)
Excellent oral and written communication skills
Strong attention to detail skills
Ability to establish and maintain positive interpersonal relationships
Ability to collaborate and problem-solve in a team environment
Excellent experience with performing shipboard cyber evaluations or inspections (preferred)
General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
Assignment Location - COMNAVSURFLANT (CNSL), Naval Base, Norfolk, VA; Consists of travel up to a 50-mile radius.
Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Typing, communicating, repetitive motions.
Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
Inside environmental conditions with protection from outside elements.
Security: Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance
U.S. Citizenship
DoD Clearance Consists of a review of up to but not limited to:
Covers 10 year period and in some instances lifetime events
OPM Security Investigations Index (SII)
DOD Defense Central Investigations Index (DCII)
National Agency Check (NAC) records
FBI name check
FBI fingerprint check
Credit report check
A check of local law enforcement agencies with jurisdiction over the areas where the applicant has lived, worked, or attended school
Education check- Attendance and Degrees
Employment verification -may include interviews of supervisors and/or co-workers
Corroboration of unemployment
May include reference interviews
May include interviews of the individual, former spouse (s)
Confirmation of all residences
Verification of public record information
Acceptable Credentials
Tasks/activities include, but are not limited to:
Ensures compliance of assurance programs in accordance with the Navy guidance
Provides unit level support for the development, management and maintenance of the Local Information Assurance Programs
Provides annual review of Site Security Assessment and Accreditation (A&A) status for all CNSL ships
Coordinates with ships and USFFC for units requiring A&A maintenance scheduling
Coordinates with fielded Program of Record (POR) and Platform Information Technology (PIT) system offices to ensure system accreditation documentation is up to date
Ensures the Authority to Operate (ATO) / Assessment and Authorization (A&A) letters are signed by the Navy Authorization Official (NAO)
Provides vulnerability compliance reviews for all CNSL ships as directed by CNSL leadership
Utilizes vulnerability compliance reviews in preparation for scheduled unit inspections
Conducts shipboard evaluations to ensure shipboard systems are being maintained
Ensures that approved system patches are installed on shipboard systems in accordance with Information Assurance Vulnerability Messages (IAVM), Communication Tasking Orders (CTO), Navy Technical Directives (NTD) and that approved system patches are installed per Fleet Advisory Message (FAM) guidance
Conducts unit level cyber training assist visits on afloat units
Coordinates with sites to ensure pre-visit requirements and minimal manning participation requirements are met
Prepares formal preparatory and conclusion documentation and deliverables
Conducts periodic and random shipboard spot-checks to validate system scanning and reporting compliance
Provides proactive outreach, distance support, and tracking of onboard cyber programs
Ensures compliance of cyber programs with applicable instructions and requirements, implementation of shipboard policies, and Standard Operating Procedures (SOPs)
Provides coordination assistance to program office helpdesk and other support organizations for cyber technical barriers or casualties
Provides prompt response to shipboard requests for assistance
Develops training materials to support onboard and off-ship training events
Acts as a subject matter expert (SME) to support to briefs, training events, and waterfront symposiums on Command, Control, Communication, Computer, Cyber, and Intelligence (C5I) systems, trends, and issues
Conducts training events and/or provides ancillary support
Assists ship's personnel in cyber bill development
Ensures Cyber Work Force (CWF) bill documentation and management requirements are met
Works with ship forces to develop a mitigation plan and Plan of Action and Milestone (POA&M) for correcting identified deficiencies
Works with Naval Warfare Command (NAVWAR), Afloat Training Group (ATG), and Information Warfare Training Group (IWTG) to coordinate training processes and events
Conducts tailored training events onboard to support cyber metrics
Addresses identified training gaps
Audits cyber warfare certification events as directed by Military/Civilian lead
Provides recommendations for training process improvement
Compensation & Benefits: The annual projected pay range for this position is $101,349 - $121,450 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.
Oxley Enterprises, Inc. offers a full array of benefits including:
Medical, dental, vision and prescription drug coverage for you and your family.
Life Insurance, short-term disability and long-term disability paid for by the Company.
Supplemental coverages including Accident, Critical Illness, and Hospital.
Additional Life insurance coverage for you and your dependents.
401k plan with various options to select based on your retirement goals.
Oxley Enterprises , Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.
If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: **************************** with the following information:
Subject Line: Accommodation Request
Provide a description of your accommodation request
Include your contact information: Full name, Email address, Best number to reach you (optional)
We participate in the E-Verify program. ***************************
NDT Level II Techs & NDT Assistants/Trainees - Chesapeake, VA
Technical assistant job in Chesapeake, VA
Job Details CHESAPEAKE - CHESAPEAKE, VA Full Time High School Any Entry LevelDescription
Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Chesapeake, VA office.
Responsibilities/Duties: NDT Assistants/Trainees
Perform tasks as directed in order to prepare components or equipment for inspections.
Work alongside certified technicians to help complete projects and learn activities.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
Help clean and organize equipment before, during, and at the completion of projects.
Document on job training experience as assigned by management.
Perform other job related tasks as assigned by supervisors.
Responsibilities/Duties: NDT Level II Technicians
Perform examinations of materials in accordance with procedures, codes, standards, and specifications.
Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
Be able to prepare written instructions and to organize and report the results of examinations.
Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
Qualifications
Minimum: Requirements/Qualifications:
NDT Assistants/Trainees High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred.
NDT Level II Technicians Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
All applicants require the following:
Ability to learn and comply with all company policies and procedures.
Excellent communication skills written and verbal.
Applicants must pass a drug screen and have a valid drivers license with a clean driving record.
U.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (ITAR). Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
Work Conditions:
Must be able to wear safety equipment as required by the safety department for personal protection.
Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc.
Work in confined spaces which will require crawling, stooping, climbing, etc.
Work in around operating equipment and industrial environments.
Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc.
Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time
Ability to lift and carry 100 pounds.
Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses.
EOE/AA/M/F/Vet/Disabled
ATS is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Temporary Aviation Maintenance Technician Assistant
Technical assistant job in Elizabeth City, NC
The Department of Technology offers baccalaureate degree programs in Aviation Science and Engineering Technology. The students majoring in other disciplines can minor in any of these degree programs. The Bachelor of Science degree programs are designed to prepare technical professionals for employment in industry, business, government, and education. An experienced and dedicated faculty helps each student on an individual basis to choose the curriculum that best meets his/her career interests. The department is committed to promoting
excellence in teaching, research, services, and scholarly activities. ECSU offers the only four year Aviation Science degree program in the State of North Carolina and provides specializations in Flight Education/Professional Pilot, Air Traffic Control, Aviation Electronics (Avionics), Aviation Management, and Unmanned Aircraft System (UAS). Each of these areas
of study is specifically designed to meet the requirements that have been approved by the Federal Aviation Administration (FAA).
Description of Work
Assists both the Director of Aviation Maintenance Technician in general aircraft maintenance duties and inspections as a laborer with duties to assist in completion of Scheduled, Unscheduled and Aircraft Maintenance. Serves as an additional laborer for two-persons and multi-persons job to assist with ensuring overall safety, prevention of personal injuries, quality assurance backup to the Director and Maintenance Technician with an overall goal in expediting repairs to reduce aircraft downtime in maintenance. Reports parts usage, assist with parts procurement, stocking and inventory of parts. Participates in a weekly preventative maintenance program ensuring each aircraft is checked weekly for lubrication, fluids and tire pressures. Assists in maintaining support equipment in ready condition.
Competencies/Knowledge Skills, and Abilities Required in this Position
Applicants must meet the minimum qualifications of the position as listed in the position description.
Possess the knowledge of appropriate Federal Aviation Regulations, University Academic, administrative and operational procedures and requirements.
Possess the ability to work well under pressure in a fast-paced and noisy environment while exercising sound judgment at all times.
License or Certification Required by Statute or Regulation
Non FAA Certified Apprentice level technician, normally a student of a FAA part 147 school seeking eventual certification as a Certified FAA Airframe and Powerplant technician (or an apprentice under an OJT self-paced training program seeking FAA certification) with knowledge of the basic hand tools and safety precautions used in aviation maintenance.
Management Preferences Position Recruitment Range Position Category Temporary/Student Position Status Temporary Work Hours (i.e. 8:00-5:00pm, etc.) varies Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)
varies
NDT Level II Techs & NDT Assistants/Trainees - Chesapeake, VA (51494)
Technical assistant job in Chesapeake, VA
Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Chesapeake, VA office.
Responsibilities/Duties: NDT Assistants/Trainees
* Perform tasks as directed in order to prepare components or equipment for inspections.
* Work alongside certified technicians to help complete projects and learn activities.
* Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
* Interface with personnel to determine scope of work and work priorities in order to meet customer expectations.
* Help clean and organize equipment before, during, and at the completion of projects.
* Document on job training experience as assigned by management.
* Perform other job related tasks as assigned by supervisors.
Responsibilities/Duties: NDT Level II Technicians
* Perform examinations of materials in accordance with procedures, codes, standards, and specifications.
* Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
* Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
* Be able to prepare written instructions and to organize and report the results of examinations.
* Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.
Maintenance Technician Assistant (River Mews Apts!)
Technical assistant job in Newport News, VA
Job Description
Join Our Exceptional Maintenance Team at River Mews Apartments & Townhomes - Newport News, VA
A community built, owned, and managed by Palms Associates, LLC
Are you a hands-on problem solver who takes pride in creating welcoming, move-in-ready apartment homes? River News Apartments & Townhomes in Newport News, VA, a community of 645 apartment homes is seeking a reliable, skilled, and motivated Maintenance Technician Assistant to join our maintenance team!
Why River Mews in Newport News, VA?
Competitive Pay - Based on experience
Supportive Team Environment - Work with a company that values your skills and dedication
Opportunity for Growth - Build your career with long-term advancement at a company that promotes from within
What We're Looking For
✔ Apartment turnover/turn experience preferred
✔ Basic maintenance skills, including plumbing, electrical, and appliance repair
✔ Self-starter with a strong problem-solving mindset
✔ Team player who thrives in a collaborative environment
✔ Tech-savvy, comfortable with Microsoft Office 365 and mobile devices
✔ Strong communicator, proficient in English (written and verbal); bilingual ability is a plus
What We Offer
Supportive, friendly on-site management team
Monthly and holiday bonus opportunities
Career development, including Interplay Learning and in-house HVAC 608 Certification
Health, Vision, Dental, Life, and Disability Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Excellent PTO
Wellness day off and an additional floating holiday
Community service day off
Housing discount
$1,000/$1,500 company contribution to HSA
401k with 4% match + historically 6% profit sharing, all immediately vested
Opportunities for growth across 23 large apartment communities throughout the Southeast
What Sets Palms Associates Apart
Being part of the maintenance team at River Mews means more than just a job - it's about contributing to a company that builds, owns, and manages its communities with pride. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years - a true testament to our supportive culture and values.
Come see what makes Palms Associates different - apply today!
Job Type: Full-time
Palms Associates, LLC is an Equal Opportunity Employer. All hires are subject to employment verification, reference checks, and screenings for drugs, criminal background, and a fitness for duty exam.
IT Support Specialist I
Technical assistant job in Norfolk, VA
Job Title: IT Support Specialist I Department: Support Job Type: Regular Full-Time
Who We Are:
Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT Support Specialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work!
What You Need:
As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service.
Minimum of 1 to 2 years' of remote and onsite desktop support experience
Direct experience with Windows 11 and Microsoft 365
Hands on experience with Active Directory user administration and basic networking
Managed Services or Technology Consulting experience a plus!
Things You Will Do:
As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following:
Troubleshoot, and resolve user support issues while maintaining customer satisfaction.
Support desktops, software and networks in multiple environments.
Diagnose, configure, and resolve network issues involving routers, switches, and connectivity.
Your Benefits:
At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within.
Free Fridays! - Every other Friday off. Paid!
Competitive Compensation
Medical, Dental, and Vision Insurance
Simple IRA Savings Plan with Company Match
Certification Assistance and Bonus Reward Program
Paid Holidays and Vacation Days
Causal Work Environment
Employee Social Events
Life Insurance Coverage
Incidental Telecommuting
Employee Referral Bonus
Alt. Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician
Must be available to work at our Norfolk office.
We are an Equal Opportunity Employer
Technical Support Specialist
Technical assistant job in Norfolk, VA
Job DescriptionBoarhog will be hiring a Technical Support Specialist in Norfolk VA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide.
Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog headquarters is in San Diego CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond VA office.
REQUIRED SKILLS and KNOWLEDGE:(1) Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS)
(2) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes
(3) Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance
EXPERIENCE:Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/HelpDesk support.
CERTIFICATION:IAT Level I (e.g. CompTIA A+, Network+)
CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website)
BOARHOG BENEFITS:Boarhog has over 13 years of defense industrial base steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings
Vacation.
Health savings account.
Stipend for residing in a HUBZone location
Relocation or small signing bonus, and earned a performance bonus.
We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us!
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Technical Support Specialist
Technical assistant job in Virginia Beach, VA
Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Responsibilities:
Analyze operational and training data to assess performance and identify improvements.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Qualifications:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Secret Clearance required with ability to obtain TS/SCI
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
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Technical Support Specialist
Technical assistant job in Virginia Beach, VA
Job Description
JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.
Roles/Responsibilities:
Analyze operational and training data to assess performance and identify areas for improvement.
Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
Develop instructional materials and deliver presentations to large, diverse audiences.
Operate computer-based systems for simulation, analysis, and reporting.
Apply knowledge of Navy operational and administrative directives and procedures.
Required Skills and Education:
Bachelor's degree preferred.
3 to 5 years of relevant experience required.
Strong analytical, communication, and presentation skills.
Familiarity with Navy systems, tactics, and operational environments.
Security Clearance:
Secret with the ability to obtain TS
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
IT Support Specialist
Technical assistant job in Virginia Beach, VA
Respond to user questions and requests for assistance via phone, email, or in person. * Diagnose and troubleshoot hardware, software, and network problems. * Guide users through problem-solving steps and provide technical support to ensure productivity.
* Maintain professionalism and provide timely, accurate customer service.
Installation and configuration
* Install and configure new hardware, software, operating systems, and peripherals like printers.
* Set up workstations for new employees, including creating user accounts and granting necessary access.
* Assist with the deployment of new applications and systems.
System maintenance and security
* Perform routine maintenance, such as applying updates and patches, to ensure stability and performance.
* Conduct regular backups to prevent data loss and perform data recovery if needed.
* Monitor systems for potential security threats and ensure network security.
Training and documentation
* Train employees on how to use new hardware and software effectively.
* Create and maintain user-friendly documentation, manuals, and knowledge bases.
Other duties
* Monitor and report on system performance, issues, and resolutions.
* Track IT assets and manage inventory.
* Liaise with vendors and external support providers when necessary.
Junior Acquisition Support Specialist
Technical assistant job in Norfolk, VA
Job DescriptionOverview
The Acquisition Support Specialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition. The role includes assisting with pre-award planning, solicitation preparation, source selection, contract administration, and closeout activities in compliance with FAR, TAR, and agency policies.
Key Duties:
Assist with acquisition planning, market research, and requirements documentation.
Support drafting of SOWs, PWSs, IGCEs, solicitations, and contract files.
Perform price analysis and Excel-based data review (Pivot Tables, lookup formulas).
Support source selection documentation and evaluation preparation.
Assist with contract modifications, COR letters, award documents, and closeout.
Maintain data in PRISM, FPDS-NG, and SharePoint; prepare routine reports.
Support compliance with acquisition policy and regulatory updates.
Requirements:
5+ years Federal contracting experience.
FAC-C (Professional) / DAWIA III required.
Solid knowledge of FAR and contracting methods.
Strong writing, organization, and Excel skills
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Cyber Support Technician
Technical assistant job in Norfolk, VA
Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. We are looking for a Cyber Support Technician to join our team in Norfolk. Below are the responsibilities for the position and the requirements to review.
RESPONSIBILITIES:
Respond to queries from Command Information Systems Security Manager (ISSM), Afloat ISSMs, Command Security Manager's Office, and appropriate shipboard Communications Department personnel.
Provide patch management services using automated tools or manual methods to build patch sets and distribute to ships to update shipboard servers and workstations.
Produce patch disks and other patch sets as required by new IT systems.
Test patch sets in multiple environments (lab and shipboard) prior to duplication and distribution.
Achieve efficiencies and reduce costs while meeting patching requirements by consolidation, remote management, and sound resource management.
Input patch information into VRAM for POAM tracking
Conduct MSC shipboard visits based on requests for assistance, patching compliance, and ship availability
Respond to Global Service Desk tickets related to the patch sets created.
Ability to travel - under 10%
QUALIFICATIONS:
Active Secret clearance required
IAM Level II Certification (CASP+ )
Hybrid commute
3-5 years of cybersecurity experience with patching
On-site required to conduct disk testing in the lab for 2-4 days per month, and at an off-site location to duplicate disks and prepare for distribution 2-3 days per month.
Knowledge of Windows System Administration and patching processes
Navy or MSC IT experience
Hyper-V
ACAS
HBSS
STIGs
VRAM
TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States.
“TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”
Auto-ApplySupport Tech
Technical assistant job in Virginia Beach, VA
Job DescriptionDescription:
We are seeking a hands-on, safety and detail-oriented Support Technician to join our fast-paced manufacturing team, where you'll play a key role in maintaining equipment, supporting production operations, and ensuring smooth day-to-day technical functionality on the production floor.
This position is for an entry level position with the possibility to move up over time based on job performance, knowledge and attendance. Training will be provided.
Assists workers engaged in forming and fabrication of structural, steel or sheet metal products in performing a number of tasks during manufacturing and finishing processes.
Lifts, positions, and removes work pieces from machines or designated areas to work area to assist in fitting, installation or welding of parts and components.
Assists in measuring and marking reference points to assist in layouts for manufacturing or forming materials.
Loads, stacks, and transports materials, tools, and work in process by hand, cart, or hand trucks.
Attaches ropes, slings, shackles, or safety equipment to work pieces to prepare for movement by crane, forklift, or other equipment.
Cleans, scrapes, and prepares material in preparation for manufacture or next step manufacturing or shipment using hand tools and cleaning materials.
Paints in process materials and finished products using rollers and brushes.
Picks up and removes scrap as necessary from working areas during manufacturing processes.
Installs insulation in the interior of enclosures, bases, or tanks as necessary.
Assist in concrete installation of 2085 listed fuel tanks.
Assists in loading and unloading or moving of materials and equipment.
Grind, file and smooth sheet metal surfaces or weld joints/seams as necessary using sanders, files, wire wheels and other materials as necessary.
Assist in setting up tools and equipment.
Assist direct line manufacturing staff in work and work by instructions given.
Operating cutting torch or handheld cutting tools to assist in fabrication.
Maintain an orderly working area and assist in movement of completed products, in process products or work area changes.
Performs all work safely, maintaining quality and in a timely manner to maintain customer deadlines for delivery.
Report and document basic material, production, quality or safety issues to direct supervisor or management.
Requirements:
Ability to lift, push and pull 50 pounds
Flexible and responsive with strong teamwork orientation
Willingness to cross-train and perform other job tasks in addition to primary assigned position
Knowledge in use of basic hand tools
Ability to work well in a fast-paced environment
Strong orientation toward quality, safety, and continuous improvement
Ability to perform all duties in a safe manner and assist others to work safely.
Ability to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills
Basic mathematical skills and knowledge in use of measurement tools
Skill in the use and care of equipment and tools
High School Diploma or Equivalent
Technology Support Technician
Technical assistant job in Virginia Beach, VA
- IT Positions Job Number 3700264027 Start Date Open Date 10/01/2025 Closing Date 12/18/2025 GENERAL RESPONSIBILITIES Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology.
ESSENTIAL TASKS
* Serve as an advisor to school staff for general technical issues.
* Provide basic on-going first-line technical support to school staff and students.
* Troubleshoot and repair minor computer and peripheral equipment problems/issues.
* Management of accounts and reporting functions for select instructional applications.
* Support school users with network access issues and reset passwords as needed.
* Install and customize new computers with site based software/drivers; upgrade/update software as needed.
* Provide logistical support for new computers and peripherals (physical setup & placement).
* Perform school specific technical work for division level technology initiatives.
* Coordinate computer hardware repairs records for the school.
* Document all work performed and enter requests for new services from the school in the DOT Service Desk application.
* Collaborate with staff on software purchases with regard to technical requirements and limitations.
* Verify technology purchases and provides logistical support for new deliveries on physical set-up and placement.
* Maintain technology inventory records for the school.
* Serve as a technical liaison with division technical support staff, outside vendors, and serve as vendor contact on technical issues.
* Serve as site owner for school Intranet and provide training and support for SharePoint and Student Portal.
* Prepare and support technology for online testing.
* Participate in on-going technical support training as required by DOT and/or principal.
* Perform other technology related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems.
EDUCATION AND EXPERIENCE
Required: High School Diploma. or GED. Experience providing technical support on a variety of hardware, software, and operating systems. Industry relevant certifications preferred (i.e. Network +).
Preferred: Associate degree.
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing, and crawling Work involves moderate exposure to unusual elements such as dirt, fumes, gases, unpleasant odors, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS
Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position
HOW TO APPLY
Please see "Job Posting Link" below for a complete job description.
External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job.
Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job.
Full Time or Part Time? Full Time
Job Posting Link ************************************************************************************************
Salary Range: From/To
Hourly rate range: $21.48-$31.34
Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed.
VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.
Unified Experience Based Step Pay Scale: U12
FTE 1.000
Start Date 2025-2026 School Yr
Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6)
To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at **************,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.
Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: ************** (voice); ************** (TDD) or email at: *********************.
Easy ApplyDVW Service Technician Assistant - Virginia Beach/Newport News
Technical assistant job in Newport News, VA
Job DescriptionBenefits:
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
We're Hiring: Roofing Service Technician Assistant
Join our growing team at Dryer Vent Wizard!
Dryer Vent Wizard specializes exclusively in dryer vent cleaning, repair, installation, maintenance, and safety services. We are currently seeking a Roofing Service Technician Assistant to support our expanding operations and uphold our commitment to top-tier customer service and safety.
About the Role
As a Service Technician Assistant, you play a crucial role in helping ensure our customers' dryer vent systems are safe, efficient, and up to code. You'll assist with service calls, support system inspections and repairs, and provide excellent customer communication throughout the process.
Key Responsibilities
Present a professional image at all times (clean uniform, well-groomed appearance)
Assist in performing comprehensive assessments of dryer vent systems upon arrival
Support repair, rerouting, maintenance, and cleaning of dryer vent systems
Answer customer questions with clarity and professionalism
Explain the benefits of services and products when needed
Help maintain the company vehicle and toolskeep them clean, organized, and in good condition
Qualifications & Requirements
Experience in roofing, carpentry, electrical, plumbing, HVAC, construction, or general handyman work
Comfortable using hand and power tools
Able to climb and safely use ladders up to 40 feet
Willing and able to work in tight or elevated spaces (attics, crawlspaces, closets, rooftops)
Strong problem-solving skills and the ability to work independently
Must be available during standard business hours and occasional weekends
Strong communication skills with customers and team members
Must have a clean driving record and be able to pass a background check
If youre ready to grow with a company that values safety, professionalism, and customer satisfaction,we want to hear from you!
Help Desk Technician II
Technical assistant job in Yorktown, VA
Yorktown, VA 1st Advantage Federal Credit Union is currently seeking a full time Help Desk Technician II to support our busy Technology Department. in Yorktown, Virginia. Scheduled hours will be 40 hours per week between the hours of 8:00 a.m. to 5:30 p.m. Monday through Friday and rotating Saturdays from 8:00 a.m. to 1:00 p.m.
The IT Help Desk Technician II provides second-tier level support for more complex troubleshooting and resolution of hardware, software, applications and network-related incidents, with a focus on reducing recurring issues and improving end-user experience. The technician collaborates closely with systems administrators, Applications support technicians, and department leaders to maintain operational excellence and IT Support. This role also supports the onboarding process, system upgrades and contributes to knowledge base content and process improvement.
1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.
We offer market competitive compensation and a generous benefit package:
* Dollar-for-dollar matching 401(k) plan to 4% of earnings.
* Choice of three medical plans
* Flexible Spending Accounts
* Health Savings Accounts
* Choice of two Dental plans
* Vision
* Basic Life & AD/D Insurance - no cost
* Optional additional life insurance for colleagues, spouses, and children
* Long-term Disability Insurance - no cost
* Short-term Disability Insurance - no cost
* Employee Assistance Program - no cost
* Critical Illness, Accident, and Hospital Indemnity Plans
* Generous paid time off accrual program
* 11 Paid holidays
* Pre-paid legal services
* Pet Insurance
* Discounts on consumer loans and mortgages, increases on savings products, and much more!
To be considered for this opportunity, please submit your fully completed application and resume through our website.
See below for full .
Help Desk Technician II Essential Functions & Responsibilities
* Responds to and resolves advanced and escalated support requests involving complex issues with personal computers, printers, mobile devices, and company software systems. Troubleshoots advanced hardware and software problems using remote and in-person methods. Serves as an escalation point for Help Desk Level 1 technicians and provides guidance or takes over unresolved cases. Ensures service-level agreements (SLAs) are met and properly documented in the ticketing system.
* Manages user accounts, access permissions, and profiles across multiple systems including Active Directory, Exchange, and core business applications. Reviews access requests for compliance with company policy. Supports onboarding and offboarding activities including configuring user profiles, hardware setup, and access provisioning.
* Installs, configures, and upgrades hardware and software across user workstations and peripherals. Maintains and contributes to system images and assists in managing workstation inventory. Participates in patch management, endpoint security updates, and OS lifecycle upgrades.
* Works with IT team members to maintain accurate documentation of systems, procedures, and common issues. Contributes to internal knowledge base and standard operating procedures (SOPs). Provides input on process improvements and workflow enhancements.
* Assists in mentoring Level 1 Help Desk staff and helps train end users on system use, best practices, and basic troubleshooting. Participates in departmental training sessions and professional development initiatives.
* Completes required training (e.g., Pluralsight courses) and certifications related to the role. Participates in IT projects assigned, contributing technical expertise and support.
Performance Measurement
* Escalated support requests are resolved efficiently and documented clearly.
* Internal documentation and knowledge base articles are up to date and effectively used.
* Hardware and software installations are completed accurately and on schedule.
* Positive feedback and working relationships are maintained with end users and peers.
* Adherence to SLAs, escalation procedures, and IT policies is demonstrated.
* Ongoing development through training and certifications is completed as required
* Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.
Qualifications
Experience Three years to five years of similar or related experience.
Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills Proficiency with Microsoft Windows desktop operating systems, especially Windows 7 and Windows 10 in a corporate Active Directory Environment, Proficiency Microsoft Office products and other common business applications. Ability to solve problems and make decisions in high intensity environment. Ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Ability to produce documentation and provide guidance and technical direction. Ability to work with system users and technical personnel to develop support standards.
Physical Requirements
TALKING: Effective verbal communication to convey and acknowledge receiving detailed or important instructions accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information to communicate effectively.
FINGER DEXTERITY: Using primarily just fingers to make small movements such as typing, picking up objects and cables, or pinching fingers together to use equipment.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
VISUAL ABILITIES: Visual acuity necessary to read small print, read printed and electronic instructions, read email and computer screens, and operate machinery. Able to distinguish between various lights and colors.
PHYSICAL STRENGTH: Lifting and carry equipment, ladders, and office machines to facilitate maintenance and infrastructure. Sitting at a desk or workstation during work hours. Exerts up to 50 lbs. of force occasionally and required to lift up to 50 lbs. Good physical health and fitness level to allow for occasional lifting, climbing, and manual labor.
ABILITY TO OPERATE A MOTOR VEHICLE: Ability to operate a motor vehicle (including a truck or van) with no restrictions. Employee must maintain a valid active license and insurance policy.
REACHING AND STRETCHING: Reaching and stretching, above and below the shoulders, able to connect wiring, cables, and work at heights and outside.
BENDING: Bending, stooping, squatting, and able to reach hardware components, cables, and other infrastructure elements in confined spaces. Able to work on the floor and on a ladder.
Work Environment Standard office work environment.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Offers of employment are contingent on a satisfactory criminal background and credit history check.
EOE/M/F/Disability/Vet
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Maintenance Technician Assistant (River Mews Apts!)
Technical assistant job in Newport News, VA
Join Our Exceptional Maintenance Team at River Mews Apartments & Townhomes - Newport News, VA
A community built, owned, and managed by Palms Associates, LLC
Are you a hands-on problem solver who takes pride in creating welcoming, move-in-ready apartment homes? River News Apartments & Townhomes in Newport News, VA, a community of 645 apartment homes is seeking a reliable, skilled, and motivated Maintenance Technician Assistant to join our maintenance team!
Why River Mews in Newport News, VA?
Competitive Pay - Based on experience
Supportive Team Environment - Work with a company that values your skills and dedication
Opportunity for Growth - Build your career with long-term advancement at a company that promotes from within
What We're Looking For
✔ Apartment turnover/turn experience preferred
✔ Basic maintenance skills, including plumbing, electrical, and appliance repair
✔ Self-starter with a strong problem-solving mindset
✔ Team player who thrives in a collaborative environment
✔ Tech-savvy, comfortable with Microsoft Office 365 and mobile devices
✔ Strong communicator, proficient in English (written and verbal); bilingual ability is a plus
What We Offer
Supportive, friendly on-site management team
Monthly and holiday bonus opportunities
Career development, including Interplay Learning and in-house HVAC 608 Certification
Health, Vision, Dental, Life, and Disability Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Excellent PTO
Wellness day off and an additional floating holiday
Community service day off
Housing discount
$1,000/$1,500 company contribution to HSA
401k with 4% match + historically 6% profit sharing, all immediately vested
Opportunities for growth across 23 large apartment communities throughout the Southeast
What Sets Palms Associates Apart
Being part of the maintenance team at River Mews means more than just a job - it's about contributing to a company that builds, owns, and manages its communities with pride. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years - a true testament to our supportive culture and values.
Come see what makes Palms Associates different - apply today!
Job Type: Full-time
Palms Associates, LLC is an Equal Opportunity Employer. All hires are subject to employment verification, reference checks, and screenings for drugs, criminal background, and a fitness for duty exam.
Auto-ApplyJunior Acquisition Support Specialist
Technical assistant job in Norfolk, VA
The Acquisition Support Specialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition. The role includes assisting with pre-award planning, solicitation preparation, source selection, contract administration, and closeout activities in compliance with FAR, TAR, and agency policies.
Key Duties:
Assist with acquisition planning, market research, and requirements documentation.
Support drafting of SOWs, PWSs, IGCEs, solicitations, and contract files.
Perform price analysis and Excel-based data review (Pivot Tables, lookup formulas).
Support source selection documentation and evaluation preparation.
Assist with contract modifications, COR letters, award documents, and closeout.
Maintain data in PRISM, FPDS-NG, and SharePoint; prepare routine reports.
Support compliance with acquisition policy and regulatory updates.
Requirements:
5+ years Federal contracting experience.
FAC-C (Professional) / DAWIA III required.
Solid knowledge of FAR and contracting methods.
Strong writing, organization, and Excel skills
Auto-Apply