Technical assistant jobs in Providence, RI

The Technical Support Specialist (I.T.) plays a key role in ensuring the smooth operation of technology systems across all restaurant locations and corporate offices. This individual provides front-line help desk support, resolves hardware and software issues, assists with POS systems, network connectivity, and coordinates with vendors to maintain reliable technology performance within the QSR environment. Key Responsibilities Help Desk & Technical Support Serve as the first point of contact for technical assistance via phone, email, or ticketing system. Troubleshoot and resolve hardware, software, and network issues for restaurant and corporate staff. Support POS systems, kitchen display systems (KDS), drive-thru timers, and digital menu boards. Escalate unresolved issues to higher-level IT staff or external vendors as necessary. Maintain a log of issues and resolutions within the help desk management system. System Maintenance & Configuration Install, configure, and maintain computers, printers, routers, and POS equipment. Manage user accounts, passwords, and access controls in accordance with company policies. Perform routine system updates and preventive maintenance to minimize downtime. Assist with network monitoring, backups, and security measures. Restaurant Technology Support Provide remote and on-site support for restaurant locations during openings, remodels, and upgrades. Support implementation of new QSR technology systems such as mobile ordering, loyalty apps, or delivery integrations. Coordinate with third-party vendors for equipment repair and maintenance. Ensure minimal disruption to restaurant operations during service interruptions. Documentation & Training Document troubleshooting procedures, FAQs, and support guidelines. Train restaurant managers and staff on the use of technology systems and tools. Provide feedback to IT leadership regarding recurring issues and potential system improvements. Qualifications Education & Experience Associate or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. 2+ years of IT help desk or technical support experience; QSR or retail environment strongly preferred. Experience supporting POS systems (e.g. TOAST.) and restaurant hardware. Familiarity with Windows and mac OS operating systems, Microsoft 365 applications, networking fundamentals, and remote support tools. Skills & CompetenciesStrong troubleshooting, problem-solving, and analytical abilities. Excellent communication and customer service skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Flexibility to work evenings or weekends as needed to support restaurant operations. Understanding of network protocols (TCP/IP, DHCP, DNS) and VPN setup is a plus. Work Environment Hybrid or on-site position depending on operational needs. Position requires occasional travel to restaurant locations for on-site support and installations.

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal candidate will image and update PCs to bring infrastructure up to appropriate standards for our client's configuration of their environment. This role provides a great opportunity to gain hands-on experience in troubleshooting, hardware/software maintenance, and network support in a collaborative environment. A successful candidate will have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs. The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They will also work closely with other Entegration employees to ensure that standard solutions are implemented and to ensure that best practices are shared amongst all Entegration clients. Duties and Responsibilities: Work with team to image and swap out PCs across the entire network. Travel required to swap and replace equipment. Assist with technical support to end-users via phone, email, or in-person. Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices Install, configure, and maintain operating systems, software applications, and peripherals. Assist with setting up and managing user accounts, permissions, and access rights in Active Directory. Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup) Help maintain IT documentation, including hardware/software inventories and technical procedures. Collaborate with senior IT staff for escalated issues and ongoing projects. Ensure the security and privacy of networks and computer systems. Assist with routine maintenance of servers, backups, and system updates. Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's Collaborate with onsite and remote IT support Team members Qualifications: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in a help desk or IT support role in a professional environment. Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware. Familiarity with Windows operating systems. Excellent troubleshooting methodology and skills. Ability to work independently and in a team environment Candidates must always retain the highest level of professionalism. Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations Willingness to learn new technologies and develop professionally Microsoft Certification (MCSE or MSTP) a plus but not required. Required Technologies: Strong skills deploying, using, and troubleshooting Windows desktop operating systems Understanding of Microsoft Active Directory, Group Policy, and File and Print services Understanding of Office 365 Networking Protocols including DNS, DHCP, & TCP/IP Familiar with Enterprise Anti-Virus technologies An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting Experienced deploying workstations using PDQ, MDT. Candidate must be familiar with automated trouble ticketing systems Candidate must be familiar with automated systems monitoring tools Familiarity with the following technologies is a plus, but not required: Knowledge of Dell hardware Knowledge of Windows Configuration designer Working knowledge of Cisco switches Knowledge of Windows scripting About Us: ENTEGRATION, Inc. is a leading provider of outsourcing, consulting, and systems integration services. Since 2000, ENTEGRATION has worked with medical practices of various sizes, ranging from practices with 2-3 providers in a single office to 10 or more providers spread across several offices. ENTEGRATION specializes in helping our clients implement electronic medical record (EMR) systems from start to finish, including the selection, planning, implementation and on-going support phases. Our focus on medical practices has allowed us to build specific services that today's practices require, including HIPAA security, EMR hosting, EMR off-site backup, and numerous other services. Our clients depend on us to manage their networks and ensure that they are secure, efficient, and reliable. ENTEGRATION understands medical practices and how they run, allowing us to provide the highest level of service. We strive to be more than just a vendor to our clients; we aim to be a trusted technology advisor and valuable partner. You can learn more about ENTEGRATION by visiting ******************** ENTEGRATION, Inc. is an equal opportunity employer.

About Do you want an exciting IT support role in a growing team, with opportunities to grow into more senior roles? Are you looking to join a Financial Services Company that can help you build skills in Finance-specific applications and choose a speciality? Then this role is for you! What's in it for you Hybrid Schedule They are huge on internal promotions, and they try to hire from within for senior roles 100-120k salary with yearly pay reviews 20% bonus is achievable Paid overtime 401k Your Responsibilities Provide in-person and remote support for all devices in the office alongside a team of 4 Support Engineers Remotely support other offices worldwide Support Tiers 1-3 Issues within Office 365 applications Resolve network issues in the office Use SCCM, Intune, and Azure technologies. Your Qualifications 5+ years in a Tier 1/3 IT support role. Experience in a Professional Services company, preferably in financial services. Strong communication skills with users/clients. Willingness to learn. Experience handling escalations and Tier 3 tickets. Experience with Office 365 applications, Active Directory, and Exchange. Experience with Azure as well as networking technologies. Schedule Hours: 8am-4pm Days in office: 3 a week

INTEGRATED TECHNICIAN Havas Media Network North America, the Media Experience agency, is looking for an INTEGRATED TECHNICIAN to join the PLANNING TEAM, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. The Integrated Technician is a highly skilled expert in channel knowledge and technical media planning. This role is essential to the seamless execution of tactical campaigns, ensuring precision, efficiency, and collaboration with creative agencies. As a key point of coordination, the Integrated Technician owns the briefing process into internal teams, gathers responses, and ensures high-quality content delivery. They proactively engage in audience insights, competitive intelligence, and agency events, demonstrating curiosity and initiative. A DAY IN THE LIFE MIGHT LOOK LIKE: • Owns and maintains flow charts & schematics for all campaigns, ensuring accuracy and clarity. • Manages campaign budgeting, collaborating closely with Business Analysts to ensure accurate actualization and billing. • Supports the Planning Manager by coordinating internal team responses to briefs, ensuring alignment and precision. • Gathers and compiles reports & post-campaign analysis, ensuring actionable insights. • Develops a deep understanding of audiences, analyzing audience data to inform strategies. • Masters NMI to generate various media plan outputs and scenarios, providing valuable planning insights • Develop proficiency in Converged.ai tools for Intelligence gathering and media plan Design, including profiles studio and attention design • Embraces audience and competitive analysis in collaboration with the intelligence strategy team • Works alongside the investment team to bring in the latest media opportunities. • Keeps the Account Manager updated with timely and relevant client information. • Shares proactive competitor & category updates with clients to provide strategic market intelligence. HOW YOU WILL WORK: • Embraces learning on the job, through coaching and feedback • Attends agency and media owner events, staying connected to industry innovations. • Actively engages in relevant agency training, continuously building expertise. • Shows initiative, interest and proactiveness on the job. CORE COMPETENCIES: • 📌 Focus on tool, tech and learning • 👍 Product Excellence • 🔎 Attention to Detail • 📊 Audience Expertise • 📈 Reporting & Insights • 💡 NMI Mastery • 📖 Storytelling • 📢 Industry Knowledge WHO YOU ARE: • You will have 0-1 years of experience • You will have a positive attitude and will be willing to learn fast The salary range for this role is: $50,000 - $55,000 annually.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. What You'll do: Provide comprehensive technical support by applying substantial knowledge and experience to resolve a wide range of moderately complex issues. This role involves adapting solutions to various situations, conducting fact-finding to understand problems, and taking responsibility for service quality and timeliness. The position includes mentoring junior staff and contributing to process improvements within the support team. Handle complex help desk inquiries requiring analysis and adaptation of standard procedures. Manage multiple ticket queues efficiently, prioritizing based on business impact and SLA requirements. Perform advanced troubleshooting for desktop, hardware, and web application issues. Conduct comprehensive remote support sessions for multi-system technical problems. Develop and deliver client training on system usage and best practices. Contribute to knowledge base articles and process documentation improvements. Proactively identify system issues and coordinate appropriate response measures. Collaborate with other departments on technical projects and initiatives. Coverage for support roles during peak periods. Comply with all applicable Company policies and procedures. Regular and consistent attendance, including in-person attendance where required. Other work as assigned by your manager or leadership. The information in this job description represents a summary of the role and is not intended to be a comprehensive list of job duties. Responsibilities and duties of the position may change without notice at the Company's discretion. What you bring: Bachelor's degree in IT field or equivalent experience preferred Minimum 2-5 years of progressive technical support experience Strong knowledge of Windows and MacOS environments, including Active Directory and Jamf basics Proficiency in multiple remote support platforms and monitoring tools Demonstrated ability to train users and create educational materials Understanding of ITIL principles and service management practices Excellent problem-solving skills with ability to analyze complex technical issues Strong interpersonal skills for client relationship management Relevant technical certifications preferred Working Conditions (Physical Requirements): Normal office environment. Some travel may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.: $51,100 USD - $80,300 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Benefits: Company car Dental insurance 401(k) Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Signing bonus Training & development 401(k) matching Appliance Service Specialist Overview: If you're looking for a new career, enjoy being on-the-go, learning new things, and are mechanically inclined, we want you! This role is a "tech trainee" role, with the goal of advancing to a full Service Technician. Handle small repair requests (see list below), handle one-man deliveries, and will work with a qualified technician performing miscellaneous repair service orders (as part on their on-going training). This position requires that the team member take the required courses (or plans to take) at appliance repair school, and attend all manufacturer and support trainings that are offered. Salary Range: $40,000 to $60,000+. Retail & Distribution Experience is a plus! What You'll Do: 1) This assignments will include things like: Preventative maintenance checks. Door reversals Installation of coin chutes. Handling all requests from the sales staff, i.e. sales measurements. Assist other technicians as the second person in two men jobs. Air Conditioner installations. Perform shop work, as needed Assemble grilles, etc. Are you ready to take your Career to the next level? -- Apply today and become part of a company that values growth, innovation, and teamwork. Compensation: $40,000.00 - $60,000.00 per year We are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader's Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. As one of the largest independent dealers of appliances and electronics on the South Shore we have over 60 dedicated Team members totally committed to 110% customer satisfaction. We encourage energetic and highly motivated individuals with exceptional people skills to contact us about employment opportunities in a drug‑free environment. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Job Description This is a full time 40 hour a week position, 4 ten hour day shift 7:30am- 6pm COMPENSATION: Veterinary Assistants starting $22-$27/hour Certified Veterinary Technicians starting $25-$30/hr, $5000 Sign on Bonus for CVTs! Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications Angell West in Waltham is looking for a Vet Assistant in our busy surgery service. We are looking for applicants who excel in interpersonal communication skills and are reliable, independent, and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. The Vet Assistant in our Angell West Surgery Department must have the ability to recognize the needs of the various patients and surgeons. MSPCA-Angell West, a non-profit 24-hour emergency and referral satellite hospital in the west suburbs of Boston, was opened in early 2014 by Angell Animal Medical Center. The hospital is over 20,000 square feet and is located 10 miles west of Boston in Waltham. Angell West provides a unique opportunity to practice in an intimate client-focused setting, but with numerous amenities from the larger MSPCA-Angell Boston hospital as support. We are a values based organization with a focus on client service, patient care and life-work balance. We are an AHAA Accredited Referral Practice. We are looking for applicants who are reliable, independent and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. In addition we are looking for applicants with strong communication skills and the ability to work collaboratively with staff and clients. We have a very strong, competitive salary - which is commensurate with education and experience. Our compensation package includes health, dental and life insurance, 403(b) retirement plan with an employer match, tuition reimbursement, free uniforms, an annual shoe allowance, paid holidays, sick and vacation time, employee discounts for pet health care, pet food and free on-site parking! Please discuss you veterinary surgery experience in your cover letter.

Technical Assistant (10 month/8 hours) Office of Student Services/CRLS The Office of Student Services (OSS): The Office of Student Services (OSS) is responsible for providing a variety of supports and services to students in Cambridge Public Schools (CPS). Our programs are dedicated to ensuring equitable access and success for students with disabilities and students who have advanced learning needs. Cambridge Rindge & Latin School Community: Cambridge Rindge & Latin School (CRLS) is a comprehensive high school divided into four Learning Communities designed to promote high levels of learning and achievement for all students. Honors courses are offered in all core classes (English, History, Mathematics, and Science); Advanced Placement (AP) courses are available to qualified students in grades 11 and 12. The mission of the Cambridge Rindge and Latin School is to provide a quality education to every student through rigorous, comprehensive, and personalized teaching and learning. Working in partnership with families and the wider community, we maintain a nurturing, respectful, and safe environment where educators and students hold themselves to high standards. We value academic excellence, creativity, diversity, perseverance, collaboration, and responsible decision-making. Within and across our learning communities, we prepare lifelong learners who participate thoughtfully, responsibly, and productively in a global, democratic society. The Opportunity: The Technical Assistant will provide individualized support to meet the academic, behavioral, and personal care needs of a student receiving special education services. The individual in this role will work under the direction of the classroom teacher, special educators, and related service providers to ensure consistent implementation of the student's Individualized Education Plan (IEP) throughout the school day. Key Responsibilities * Assist in the implementation of the student's IEP, including academic instruction, behavioral support plans, and therapeutic strategies directed by service providers. * Support the student with activities of daily living, including toileting routines, diapering, changing clothes, hygiene needs, and any feeding or mobility assistance required. * Supervise and ensure the safety of the student during transitions, including movement to and from classes, recess, lunch, specials, transportation, and arrival and dismissal. * Provide instructional support by reinforcing lessons, adapting materials as directed, and helping the student access the curriculum. * Implement accommodations and modifications as outlined by the special education team. * Maintain consistent communication with classroom teachers and service providers to support alignment and monitor progress. * Support the student during non-instructional and unstructured times, promoting independence and engagement whenever appropriate. * Maintain confidentiality and follow all district policies and procedures related to special education and student safety. * Perform additional duties as assigned. Your Skill Set: As the incoming Technical Assistant, you will possess many, though perhaps not all, of the following characteristics and qualifications: * Certified Nursing Assistant and/or Health Aide experience, * Candidate must be comfortable in assisting with toileting and hygiene related tasks. Candidate must be energetic and enthusiastic, as well as patient and understanding. Candidate must be flexible enough to work cooperatively with the school based team in addressing the physical, educational, and social-emotional needs of students. * Above average skills in collaboration * Excellent skills in oral communication * Demonstrated ability to problem solve * Experience working with students in urban environments * Must be energetic, enthusiastic, patient, and flexible * Assist in addressing the physical, educational, and social-emotional needs of the students * Willingness to be trained in de-escalation and safe physical restraint techniques * Must have the physical ability to work on the floor and move around the room to support students and teachers in curriculum implementation, use of manipulatives, and other instructional methods and materials How to Join Our Team: Apply online at ************ Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity. At the Cambridge Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our school district.

Classification: Exempt Job Family: Technicians Reports to: Director Genome Technology Core Provide support to our Genomics and Next-Generation Sequencing workflow. Perform bench-level experiments to assist with projects aimed at managing a production or research team's technical processes in order to ensure the output of high-quality data in a high throughput facility. The specific focus of each experiment and the type of techniques employed may vary in accordance with shifts in team goals in a fast paced and dynamic environment. CHARACTERISTIC DUTIES Provide high-quality and professional support to cutting edge scientific research. Attain proficiency in all levels of sample workflow including, DNA/RNA isolation, library preparation, quality control and operation of DNA sequencers. Apply molecular biology skills and experience to optimizing workflows and implementing new protocols. Learn about the wide variety of technologies and equipment available at Whitehead and assist researchers with their use. Assist with basic data processing and analysis as required. Communicate effectively with teammates and researchers at all levels to ensure that work supports research objectives. Other tasks, as required QUALIFICATIONS BS in Molecular Biology (or related field) or equivalent experience. Minimum of two years of hands-on laboratory experience. Experience handling DNA and RNA in a lab setting, especially in the context of generating high-quality NGS data. Hands-on experience with Next-Gen Sequencing techniques and equipment including preparation of NGS libraries from DNA and RNA, set-up and operation of equipment such as NGS sequencers, Real-Time PCR machines and liquid-handling robotics. General familiarity with laboratory techniques and principles of molecular biology. Familiarity with single cell and spatial biology techniques is a plus. Must possess excellent interpersonal skills and the desire to work in a service-oriented environment. Strong written, communication and organizational skills required. Interest in advanced data processing and analysis is encouraged but not required. Whitehead Institute is an E-Verify employer ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf

This is a full time 40 hour a week position, 4 ten hour day shift 7:30am- 6pm Angell West in Waltham is looking for a Vet Assistant in our busy surgery service. We are looking for applicants who excel in interpersonal communication skills and are reliable, independent, and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. The Vet Assistant in our Angell West Surgery Department must have the ability to recognize the needs of the various patients and surgeons. MSPCA-Angell West, a non-profit 24-hour emergency and referral satellite hospital in the west suburbs of Boston, was opened in early 2014 by Angell Animal Medical Center. The hospital is over 20,000 square feet and is located 10 miles west of Boston in Waltham. Angell West provides a unique opportunity to practice in an intimate client-focused setting, but with numerous amenities from the larger MSPCA-Angell Boston hospital as support. We are a values based organization with a focus on client service, patient care and life-work balance. We are an AHAA Accredited Referral Practice. We are looking for applicants who are reliable, independent and able to work in a dynamic and fast-paced team environment while maintaining a positive and enthusiastic attitude. In addition we are looking for applicants with strong communication skills and the ability to work collaboratively with staff and clients. We have a very strong, competitive salary - which is commensurate with education and experience. Our compensation package includes health, dental and life insurance, 403(b) retirement plan with an employer match, tuition reimbursement, free uniforms, an annual shoe allowance, paid holidays, sick and vacation time, employee discounts for pet health care, pet food and free on-site parking! Please discuss you veterinary surgery experience in your cover letter.

For description, visit PDF: ************ fwwebb. com/careers/pdfs/Bedford_IT_Tech_Support_NEW. pdf

McLaughlin Research Corporation (MRC) is seeking an Action Officer or SETA (Systems Engineering Technical Assistant) to support the Navy battery development programs at the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy's full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills, and should be comfortable working in a fast-paced, schedule driven environment. Responsibilities: Duties will include attending high-level meetings and coordinate execution of action items with stakeholders. Draft memos, briefs, and action plans based on what is covered in meetings. Consolidate constructive feedback on drafts and adjudicate comments. Requirements Self-starter, eager to gain experience and awareness within the Navy and warfare center commands. Specific experience with Navy certification procedures is a benefit, as is specific experience with batteries, battery integration into unmanned or manned undersea vehicles. Degree in Engineering or STEM with Navy experience is highly preferred. Excellent organizational skills Proficiency with Microsoft suite of products McLaughlin Research Corporation offers a competitive benefit plan to employees and their eligible family members that includes health, dental, vision, life, and disability plans, paid holidays, accrued leave, accrued vacation, 401K, profit sharing, as well as, any other state or federally required benefits. Equal Employment Opportunity Statement: McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Status & Special Application Instructions Posting Number NC00796 Benefits Eligible? Yes Section Academic Affairs Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 11/03/2025 Position Status Grant-funded Union Status Non Union End of Temporary or Limited Position Priority given to applicants who apply by Closing Date Open Until Filled No Special Instructions/Information for Applicants Posting Details Classification Information Salary Grade / Rank 10NC Proposed Starting Salary Range $60,000 Benefits Full-time employee benefits include: * Comprehensive Health Benefits and Rewards for Wellness Incentives * Generous Paid Time Off * Family/Parental Leave * Tuition Waivers at RIC, CCRI & URI * Retirement Plan * Long-term Disability Coverage * Variety of voluntary add-on's For a complete listing, visit: ********************************************************* FLSA Exempt Branch of Service Non Classified AA / ADA Statement As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application. Position Information Position Title Technical Assistance Specialist, Conflict Free Case Management Career Ladder Eligible? No Career Ladder Path n/a Department Name Sherlock Center on Disabilities Full Time / Part Time Full-time Scheduled Work Week / Hours / Area Monday-Friday 8:30am-4:30pm Some evenings and weekends may be required. Academic or Calendar Year Calendar Number of Employees Supervised 0 Position Overview The Paul V. Sherlock Center on Disabilities invites applications for an Technical Assistance (TA) Specialist, Conflict Free Case Management (CFCM). The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Primary Purpose This full time grant funded position is located at the Paul V. Sherlock Center on Disabilities. The position scope involves leading projects and contracts within the Sherlock Center's adult program area related to the implementation of Conflict Free Case Management. The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Training and technical assistance will primarily focus on developing the capacity of Conflict-Free Case Managers (CFCMs), and CFCM supervisors within Rhode Island to successfully implement person-centered and conflict-free practices that improve the life outcomes of adults with IDD. Emphasis will be placed on strengthening case managers' ability to facilitate service planning that is independent, unbiased, and free from conflicts of interest, while also improving community connections and evolving approaches that are available, accessible, equitable, and inclusive for people with IDD and their families from diverse racial, ethnic, linguistic, and cultural backgrounds. The individual will work with Sherlock Center partners to design and implement evidence-based practices, tools, and coaching strategies that enhance the effectiveness of CFCMs and disability professionals. The ability to integrate emerging and evidence based strategies in addressing community living, service coordination, and employment will be a key component of this position. Contributions to grant writing, reporting, and dissemination of promising practices are also expected. Essential Duties * Provide individualized and group coaching to CFCMs to strengthen skills in person-centered planning, service coordination, and unbiased advocacy. * Support CFCMs in conducting conflict-free assessments, monitoring service plans, and ensuring individuals' goals are prioritized. * Offer feedback and tools to improve cultural responsiveness, equity, and accessibility in case management. * Facilitate peer learning communities and reflective practice groups for CFCM's * Develop and deliver training on conflict-free case management best practices, policy requirements, and emerging evidence-based approaches. * Collaborate with state and local partners to build system-wide consistency and quality in CFCM practices. * Create resources, toolkits, and guidance documents to support CFCMs in their daily work. * Disseminate lessons learned and promising practices through presentations, reports, and publications. * Monitor and evaluate the effectiveness of CFCM coaching and training initiatives. * Provide recommendations to leadership on strengthening conflict-free case management policies and infrastructure. * Contribute to grant writing and reporting related to CFCM system development. Occasional Duties Performs other related duties as assigned. Required Skills, Knowledge, and Abilities * Experience training, coaching, or supervising professionals in disability services. * Strong facilitation, communication, and relationship-building skills. * Ability to work independently and collaboratively across diverse communities and systems. Required Qualifications * Bachelor's degree. * 5+ years in human services, social work, psychology, education, public health, or related field. * Demonstrated expertise in person-centered planning, case management, or service coordination for people with IDD. Preferred Qualifications * Master's degree. * 3+ years' relevant experience. Environmental Conditions The employee is not exposed to known adverse environmental conditions.

The Technical Assistant is responsible for the setup, operation, and shutdown of all tech for shows and events at The Rockwell. This person must be well versed in day-to-day venue operations and overall running of productions. Responsibilities include (but not limited to): Opening and closing of the venue for guests Setup of the booth and the space prior to events Operation of all equipment in the booth and around the venue including both lighting and sound before, during and after events. Set up and boot up the computer(s) used to control the lighting. Understanding of basic programming commands for QLab, Illuminair, microphones, projector, and sound board Facilitation of the light/audio check held before each performance. Attend technical rehearsals when needed. On performance days, the lightboard operator's call is usually 90 minutes prior to curtain time. Facilitation and participation in any strike following the closing of an event/performance. Keeping acts on track with timing and changeover of events. Ability to think on their feet as things move quickly and require fast action Problem solving with technical equipment Maintenance and oversight of equipment to keep up-to-date and in good condition

Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, were not just building instruments, were powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Novas cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, were setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, were building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, youll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore whats next with us at

Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses: Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. The following position is being posted as part of the Corporate & Enterprise Services Technical Fellows program. RTX Fellows serve as the technical foundation of our company. Through leadership, innovation, organizational impact, and talent development - our fellows ensure the technical excellence, and competitive advantage of our world-class people, processes, and products. Fellows Pillars & Objectives (p.5) (FOR INTERNAL RTX CANDIDATES ONLY) In addition to completing this application, please note the following additional requirements for Fellows roles: A sponsorship form and letter of intent must be submitted along with your resume/CV (FOR ALL CANDIDATES) Should it be determined that you meet the basic qualifications, you will be invited to complete a supplemental application form. You will also be required to solicit a number of recommendation letters from both internal and external sources. Role Description Technical Fellow, Sensor Systems - RTX BBN Technologies RTX BBN Technologies' (BBN) Physical Sciences and Systems business unit is seeking a Sensor Systems Technical Fellow to lead in the growth of our unique sensing and sensor processing capabilities. Our department focuses on bridging the gap between sensing physical phenomena at the limits of detection and creating custom high-throughput, low-latency processing hardware and software systems to give those data meaning and utility. Together with our innovative drive, we work to expand our research into new areas through extensive collaborations with internal and external partners. This Technical Fellow will be responsible for innovating, developing and promoting excellence in technologies at the forefront of acoustic, vibrational, optical, and other sensing modalities along with the signal conversion, algorithm development, and algorithmic processing machinery to support these modalities. Beyond, developing new technologies, our Technical Fellows communicate the capabilities of our organization at all levels - from explaining the how and why of what we build for our customers and colleagues, to recruiting and mentoring our next generation of talented teammates. What You Will Do: The successful candidate will: * Develop cutting-edge capabilities combining sensing, signal conversion, COTS and custom signal processing hardware, and data processing algorithms in multiple physical domains including acoustic, vibrational, optical, electromagnetic, and RF. * Lead the design, implementation, and performance validation of advanced sensor and sensor data processing systems. * Model and conduct empirical experiments of sensor processing systems to inform research and development of next-generation signal processing technologies in time, frequency, and hybrid domains. * Grow department business through bookings, revenue, and pursuing topic areas of the Physical Sciences and Systems Business Unit at BBN. * Serve as Principal Investigator for new and existing programs in the Sensor Systems Line of Business, working to continue existing technical thrusts and expand into new technologies, applications, customers, and markets. * Support creation of strategic plans among the technical team aligned with the Sensors Line of Business and lead new business pursuits, capture, and execution. * Work across BBN and RTX to integrate and field advanced capabilities applicable to technology roadmaps of RTX Corporate, Raytheon, Collins, and Pratt & Whitney. * Influence business strategies, technical roadmaps, and research directions across BBN, RTX, funding agencies, and industry. * Distinguish BBN to customers by leading and delivering top-tier sensor systems research and development. * Distinguish BBN within the greater scientific and industrial community through outreach, writing and supporting technical papers, presentations, US and EU patent generation, and other forms of engagement. * Recruit talented technical staff to support business growth and provide mentorship to ensure staff retention and career growth. * Identify gaps in existing customer requirements and research efforts to conceive and recommend BBN and/or joint BBN/RTX IRAD projects to advance capabilities and IP associated with sensor systems and sensor data processing. In addition to the listed responsibilities, this Technical Fellow is expected to propose new ideas and solutions to challenging scientific and technological problems in the sensing, digital signal processing, and data analysis domains. This position works with technical and business leaders and staff across BBN, other RTX Business Units, and external subcontract and prime contractors. This position is based in Cambridge, Massachusetts and will require travel to BBN, RTX, teammate, and customer sites for meetings and other business-related activities. Qualifications You Must Have: * Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience * Expert in signal processing from two or more of the following sensor system types: acoustic, seismic, fiber optic, and ultrasonic. * Ten plus years' progressive experience in the defense industry leading Government-funded contracts and leading technical teams performing contract R&D. * Ten plus years' experience providing Subject Matter Expert (SME) support, novel ideas, and building trusted relationships. * Acknowledged as Technical Expert by US Government customers in acoustic, seismic, and fiber optic sensing, applications, and related processing systems and techniques. * Extensive technical end-to-end experience exploiting multiple physical sensing modalities, sensor data conversion, analog to digital, and digital to analog data conversion, and digital signal processing. * Extensive customer contacts in US Government and demonstrated record as Principal Investigator with success obtaining funding and executing new and follow-on programs. * Demonstrated success in growing portfolio bookings and revenue in sensor system areas. A proven track record of winning external funding from multiple US Government Science and Technology agencies (e.g., DARPA, DHS, IC, DoD Service Labs, US Navy, US Air Force) and expertise with fielding technologies to operational customers. * Proficient in commonly used programming language such as MATLAB, C, C++, or Python. * Lead author of technical volume for several successful contract awards. * Extensive track record as Principal Investigator for winning R&D proposals to the US Government. Success leading subsequent funded contracts to successful outcomes. * Experience in managing R&D programs, with a track record of success in executing major research programs and managing R&D staff. * Excellent communication skills working with senior business and customer leaders on matters of strategic importance to the business or enterprise, including written documentation, presentations, system diagramming. * Experience leading R&D teams of technical experts, mentoring / developing technical staff, project leads and research engineers to develop and deliver customer solutions. * Current DOD Secret clearance and 5+ years working on classified programs. * Industry recognition, in the form of awards, patents, or customer references for technical expertise in novel sensing methodologies across multiple physical domains. Qualifications We Prefer: * Advanced degree (Masters, PhD) in Physics, Electrical Engineering, or another related technical field. * DOD Top Secret clearance. * A documented track-record of innovating solutions to real problems where others have struggled. * A documented history of taking on and successfully bringing to fruition projects in peril. * Experience developing and deploying AI/ML algorithms for DOD programs and systems. * Experience preparing and presenting oral technical proposals. Test or analysis lead for field tests of acoustic, seismic, fiber optic, or ultrasonic sensor systems. Work Location This is a hybrid role, eligible candidates must reside within commuting distance from Cambridge, MA Relocation Eligible: Yes What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 160,000 USD - 322,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in “valid” Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: ***************************** Service Desk Student Assistants (TSAs) are the first point of contact for Berklee students, faculty, and staff who need help with technology. TSAs provide friendly and reliable support for issues ranging from account access to software troubleshooting. Support is delivered through in-person walk-ins, phone calls, Slack, and Jira. This role focuses on Tier 1 support, where you help resolve common issues or gather key information for escalation. With time and experience, TSAs may also assist with Tier 2 support. This includes real-time troubleshooting during walk-ins or phone calls, where quick thinking and problem-solving are essential. TSAs work closely with Analysts, Consultants, Supervisors, and full-time staff to learn and grow as part of a collaborative team that supports Berklee's technology needs.Core Responsibilities: Serve as the first line of support for students, faculty, and staff through walk-ins, phone, Jira, and Slack Use support templates, documentation, and troubleshooting skills to resolve issues when possible Keep Jira tickets updated with clear notes and respond in a professional and timely manner Troubleshoot music and media software such as Logic, Pro Tools, Sibelius, Ableton, etc. Provide basic troubleshooting for hardware and peripherals including MIDI devices, audio interfaces, and printers Collaborate with student coworkers, Analysts, and full-time staff to resolve unfamiliar or more advanced issues Escalate support needs to more experienced team members and help provide complete background information Stay current with team communications in Slack,and share helpful updates or reminders with the team Contribute to a respectful, inclusive, and professional support environment Skills and Experience Required: Strong communication and customer service skills Ability to stay calm and helpful when troubleshooting under time pressure Basic understanding of mac OS and computer hardware Ability to document work and follow written guidance in systems like Jira and Confluence Professional and respectful attitude with users and colleagues Helpful but not required: Familiarity with audio production tools or music software Experience using Berklee systems like OnePass, my.berklee.edu, Workday, and Zoom Interest or enrollment in MPE, CWP, EPD, or Film Scoring programs Additional Notes This role is supervised by the Service Desk Manager Student Supervisors and Service Desk Analysts are available during shifts to provide guidance and feedback You may occasionally work with the Front Desk or assist with other Technology Support teams Scheduling is flexible and works around your academic priorities, although you should be available at least 10 hours per week in order to stay up to date with the needs of the role. The Service Desk operates Monday-Friday 9am-5pm. Training is provided, and growth is encouraged through shadowing and hands-on support opportunities Hourly Rate: $16.48 Hiring Manager: Marc Golas

GENERAL STATEMENT OF DUTIES: To be responsible for performing a variety of routine technical support tasks within the area of specialization directly related to the operation of mainframe and mini computers, networks, and/or telecommunications systems, as well as other directly related systems; and to do related work as required. This position is initially located at the Warwick campus. The days and hours are usually Monday through Thursday, 10:00 AM - 6:00 PM, and Friday, 8:00 AM-4:00 PM, but the days, hours, and campus may vary depending on the needs of the department. SUPERVISION RECEIVED: Works under the general supervision of a superior from whom are received general and specific instructions and assignments; work is reviewed while in process and upon completion for conformance to prescribed instructions and proper application of system management techniques. SUPERVISION EXERCISED: Usually none, but, as required, may supervise clerical subordinates assigned to assist. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: * To be responsible for performing a variety of routine technical support tasks, with the area of specialization, directly related to the operation of mainframe, mini computers, networks, and/or telecommunications systems, as well as other directly related systems. * To assist in the installation and maintenance of mainframe, mini computer and/or network operating systems, data management, telecommunication, system performance, capacity management, and utility software. * To assist with the installation, troubleshooting and maintenance of peripheral and communications devices, directly related to area of specialization. * To assist in implementing methods and procedures necessary to support activities relating to installation, modification, problem resolution, performance, operational and planning capacity management activities in the designated hardware and software environment. * To assist in designing, coding, testing, and debugging specialized software required by the installation. * To assist in providing technical support services to a variety of system operation activities including programming, system analysis and other related operations within the designated environment. * To attend training sessions to keep abreast of new or improved software and procedures. * To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGE, SKILLS AND CAPACITIES: * A working knowledge of the principles, practices, methods and techniques of hardware and software management in the area of specialization, and of operational and system capabilities and intricacies; * A working knowledge of the methods and procedures of system installation, modification, performance, operational and capacity management in the designated mainframe, mini computer, network, and/or telecommunications hardware and software environments; * A working knowledge of the personal computers and related peripheral equipment; * The ability to perform routine hardware and software installation and maintenance activities in the specified environment; * The ability to assist with the design, coding, testing and implementation of specialized software related to the area of specialization; a working knowledge of systems programming and systems analysis; * The ability to assist in providing technical support in designated areas of computer systems, network, and telecommunications operation; and related capacities and abilities. EDUCATION AND EXPERIENCE: * Education: Such as may have been gained through: graduation from a college of recognized standing including or supplemented by successful completion of courses in Computer Science; and * Experience: Such as may have been gained through: employment in a technical position involving system design, systems analysis or systems programming. * Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

The ACLU of Massachusetts (ACLUM) is seeking a full-time Technology for Liberty Fellow to join its Technology for Liberty (T4L) Program team. The T4L Fellow plays an integral part in ACLUM's efforts to safeguard and promote civil rights and civil liberties in the Commonwealth of Massachusetts. The focus of this role is to provide research, analysis, tools, and content-to increase transparency and accountability in the use of technology, promote synergy between new technologies and civil rights and civil liberties, protect privacy, and advance racial justice. This position reports to the Senior Advocacy Director for Technology & Justice and partners with other ACLUM colleagues to achieve program, legislative, litigation and other public advocacy objectives for the organization. The ideal candidate for this position brings a keen interest in the intersection of technology and civil rights and civil liberties; enjoys working both independently and as a member of a diverse and multi- disciplinary team; and is comfortable working collaboratively in a fast-paced environment. Strong applicants will have demonstrated the ability to glean meaningful insight from research and large data sets, perform comprehensive data analyses and visualizations for public education, and convey complex concepts in simple terms to various audiences.Essential Duties Conduct research and data analysis, build and maintain analytic data tools and dashboards, and develop educational content to inform ACLUM teams, lawmakers, journalists, advocates, and the general public. Mine government records and other public data sets to glean insights for ACLUM's work, and create further analyses and visualizations for publication. Partner with ACLUM's Legislative, Legal, Advocacy and Communications teams to identify ways in which related content can inform and advance the organization's law reform goals. Conduct data analysis in partnership with the Legal department to assist with strategic litigation efforts. Present data and analyses in written blog posts and reports to inform and shape public debates regarding key civil rights and civil liberties issues. Evaluate current and emerging machine-learning systems, automated decision systems, and related technologies, and consult with colleagues about the potential implications for civil rights and civil liberties. Oversee content generation, records management, and maintenance for the Data for Justice website and server. Propose novel ways to leverage technology and data science to support and advance ACLUM's public-facing work and campaigns. Execute related projects and initiatives, as identified and assigned. Communicate and collaborate with external ACLUM partners and coalition members to further campaign goals and maintain strong organizational relationships. Qualifications, Experience and Attributes Bachelor's or advanced degree in computer science, or equivalent experience coding in a professional environment required. Minimum of one year's experience working as a technical professional required. Experience using data science and visualization to inform an organization's decision making and advance mission-focused objectives. Fluency in an analytic programming language such as Python or R. Experience working with spreadsheets and tabular data using R, Python and/or command line tools. Experience with SQL is a plus. Extensive experience using data visualization tools such as Infogram, Datawrapper, ggplot, matplotlib, and D3.js. Experience designing dashboards and user interfaces using tools such as R Shiny, HTML/CSS, JavaScript, or React. Familiarity with web design using HTML, CSS, and JavaScript, and version control via GitHub. Familiarity with geodata and mapping tools (e.g., Leaflet), content management software (e.g., WordPress), and server management software (e.g., Apache, Nginx). Experience working with graphic design software (e.g., Adobe Creative Cloud). Experience with web scraping (e.g., BeautifulSoup, Playwright, Selenium, etc.) a plus. Familiarity with the latest research and trends related to machine learning-especially regarding fairness, accountability, and transparency. Excellent verbal and written communication skills. Proficiency in public speaking a plus. Sound project management skills, and the ability to effectively prioritize multiple tasks within a portfolio of work. Resourcefulness in conducting research, and ability to glean meaningful insight from research findings. Desire and proven ability to work both independently and as a member of a diverse and multi- disciplinary team. Comfort working in a fast-paced environment, ability to meet regular deadlines, and demonstrated commitment to delivering high-quality output. Interest in collaborating with a broad network of advocates and scholars on issues related to data, technology, equity, and policy; and willingness to learn new technical and political tools and concepts, as needed. Strong belief in ACLUM's mission and work to defend and strengthen civil rights and civil liberties. Commitment to diversity and inclusion. Respect for differences in race, ethnicity, age, sexual orientation, gender identity, religion, ability, and socio-economic background. Key Performance Indicators Timely and meticulous delivery of research, data analyses, dashboards and trackers, visualization tools, as well as data mapping projects Effective management of multiple projects at once, while publishing on-time and accurate work Proactivity, resourcefulness, and creativity in identifying and mining data sets; gleaning insights from analyses; and developing content for ACLUM use and public consumption Ongoing functionality of existing Data for Justice tools, dashboards, and interactive content Effective collaboration with ACLUM colleagues and other stakeholders Other Requirements Frequent written and verbal communication. Extensive reading, preparing, and analyzing information, in hard copy and electronic format. Frequent and extended periods of being in a stationary position, in an office environment and outdoor venues. Flexibility to accommodate work outside of regular business hours when warranted, including early mornings, evenings, and weekends. Compensation Salary commensurate with experience and consistent with ACLUM's collective bargaining agreement. Estimated minimum salary of $72,000. Benefits include 401(k) plan, medical and dental insurance, and paid vacation and holidays. Reimbursement for mileage may be provided in accordance with ACLUM policies, when applicable.