Technical assistant jobs in Rhode Island - 73 jobs

Job Title: CTE - Construction: Technical Assistant Class Title: Regular - Non Exempt Salary Range: $21.62 /hour Hours per week: Per Diem Per Diem: Up to 777 hours annually, at discretion of CTE Director and Instructor(s) Reports to: CTE Director Responsibilities: To effectively support the classroom teacher(s) to ensure positive student achievement. Responsibilities include, but are not limited to: Assist the classroom teacher(s) by performing tasks which support the Construction Program. Assist in the instruction of students working individually or in small groups in class and on the job site. May monitor student activities such as test-taking, Skills testing, study sessions, and field trips. Candidate should be willing to obtain RI Chauffeur's license. Distributes materials, tools and supplies to students. Inventories supplies and materials and assists with ordering new/ replacement materials. May assist students with Special Needs. Performs related duties as required. Maintains academic confidentiality. Qualifications: Qualifications to perform this job successfully, an individual must have background knowledge and experience in Residential Construction, and applicable OSHA certifications. The requirements listed below are representative of the knowledge, skills, and/or abilities required to be a Technical Assistant in the Westerly High School Construction program. Skills: Problem Solving: Identifies and solves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in individual and group settings. Customer Service: Assist with communication with customers, and assist with job prospects. Manage difficult or emotional situations with faculty and students; responds promptly to students needs; responds to service and assistance; meets commitments. Experience with computers and ability to navigate the curriculum used for the course to monitor and maintain student progress in the program. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to building a positive team environment; puts success of program above own interests; able to build morale and grow interest in the program and assists with student achievement of goals and objectives. Job Site experience required. Quality: Demonstrates accuracy and desire for thoroughness; looks for ways to improve and promote quality instruction techniques; monitors own work to ensure quality while being proactive. Quantity: Meets industry standards in residential construction, and is able to use hand and power tools to complete tasks in a competent and timely manner; willing to assist with all aspects of the program. Safety and Security: Observes all safety and security procedures; adheres to OSHA guidelines as it pertains to Construction, as well as WPS policy and procedures for safety. Reports potentially unsafe conditions, uses equipment and materials properly. Ability to monitor and assist students on site in the classroom and on job sites. Attendance: Is consistent with maintaining a per diem schedule and arrives to work on time and ready to work. Dependability: Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, notifies CTE Director and Instructor in the event you are not able to meet commitment. Physical Requirements: Walk, climb stairs, bend and lift up to 45lbs. Must be legally authorized to work in the United States Must provide a current national background check without disqualifying results at time of hire.

Providence Public Schools District (PPSD) seeks an exceptional CHILD SUPPORT ASSISTANT who is excited to join our community of teachers, students and stakeholders. This is an exciting opportunity for teacher assistants who seek a challenging yet rewarding experience. We serve approximately 22,000 students at 37 elementary, middle, and high schools. Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak over 55 different languages and hail from 91 countries of origin. In PPSD, the teachers and teacher assistants set high expectations for academic achievement, provide equal access to differentiated instruction, and endeavor to close the achievement and opportunity gap among historically marginalized subgroups within the schools. PPSD is a great place for those who desire an environment that supports their creativity and ingenuity, and respects their credentials and abilities as a teacher and/or teacher assistant. REPORTS TO: Principal The child support assistant reports directly to the Principal and works under the guidance and supervision of the principal or his designee. The child support assistant maintains a cooperative staff relationship with all personnel functioning within the educational setting. The child support assistant will be responsible for all health and hygiene issues described below and work cooperatively with the other service providers and the School Nurse/Teachers. NOTE: The safety of school children is an important responsibility of the teacher assistant program. As such, please note that all teacher assistants MUST be available for bus monitoring assignments and will be paid in accordance with the additional hours worked. **Contingent upon funding** EDUCATION REQUIREMENTS: Associate's degree OR 48 college credits OR Passing score of 461 on the ParaPro Test RIDE Certification Requirements: Teacher Assistant Training Program Certificate and CNA license DESCRIPTION OF DUTIES & RESPONSIBILITIES: Participate in daily and long-range lesson and classroom activity planning. Conduct learning exercises with small groups of students. Guide students in developing positive relationships with peers and adults. Assisting with the supervision of pupils in the classroom, corridors, school yards, lavatories, cafeterias, etc... and on field trips. Assist Pre-K through 4th grade students with toileting, dressing, feeding, positioning, and self-care, which may include diaper changes.Alert the teacher to the special needs of individual students. Collecting and distributing educational materials. With teacher supervision, correct students' work and prescribe additional work to remediate student's weaknesses. Operating machines which duplicate or copy information for distribution to pupils. Assisting the teacher to meet the many personal and physical needs of the child. Under teacher supervision, participate in discipline procedures and prescribe consequences for student behavior. Assist teachers in devising special strategies for reinforcing behavior or academic skills based on a sympathetic understanding of individual students, their needs, interests, and abilities. Serve as the chief source of information and help to any substitute teacher assigned in the absence of the regular teacher. Commit to attend ongoing professional development sessions; such as those offered by RIDE, the Providence School Department, and Local Union 1033. Perform additional teacher assistant duties as requested. Prepare all specialized equipment, e.g. walkers, helmets, braces, etc. for use by all pupils each day; securing at the close of school day. Assist children to and from transportation vehicles (especially those that are medically fragile). Assist medically fragile students, in their daily movement, whenever necessary, especially during fire drills, emergencies, changing classes, etc. Provide follow up activities as supervised by the Physical or Occupational Therapists. Assist the school Nurse/Teacher with maintenance regarding correspondence whenever necessary. Give personal care when needed, in toileting/changing diapers, personal hygiene, and clothing changes, whenever necessary. Take temperature (axillary/orally/rectally) pulse and respiration whenever necessary. Meet safety needs of students by providing necessary assistance to prevent injuries and use of equipment properly, such as walkers, wheelchairs, etc. Empty, clean, and change the urinary bags. Assist the students to the bathroom facilities. Instruct students in proper hygiene techniques. Participate in field trips whenever directed. Assume other responsibilities at the direction of the Nurse/Health Administrator. Monitor the gastrointestinal feeding tube while it is running and is responsible for closing the valve if the student experiences any symptoms of gastric reflux or gastrointestinal distress, and will immediately notify the School Nurse/Teacher. Inform the School Nurse Teacher when a student is required to take any medications. THE CHILD SUPPORT ASSISTANT IS NOT PERMITTED TO DISBURSE ANY MEDICATIONS TO ANY STUDENT. Report any medical problems/changes of the students to the School Nurse/Teacher immediately. At the discretion of the building principal and the School Nurse/Teacher, the Child Support Assistant Worker will assist with other students as needed.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

McLaughlin Research Corporation (MRC) is seeking an Action Officer or SETA (Systems Engineering Technical Assistant) to support the Navy battery development programs at the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy's full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills, and should be comfortable working in a fast-paced, schedule driven environment. Responsibilities: Duties will include attending high-level meetings and coordinate execution of action items with stakeholders. Draft memos, briefs, and action plans based on what is covered in meetings. Consolidate constructive feedback on drafts and adjudicate comments. Requirements Self-starter, eager to gain experience and awareness within the Navy and warfare center commands. Specific experience with Navy certification procedures is a benefit, as is specific experience with batteries, battery integration into unmanned or manned undersea vehicles. Degree in Engineering or STEM with Navy experience is highly preferred. Excellent organizational skills Proficiency with Microsoft suite of products McLaughlin Research Corporation offers a competitive benefit plan to employees and their eligible family members that includes health, dental, vision, life, and disability plans, paid holidays, accrued leave, accrued vacation, 401K, profit sharing, as well as, any other state or federally required benefits. Equal Employment Opportunity Statement: McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Status & Special Application Instructions Posting Number NC00796 Benefits Eligible? Yes Section Academic Affairs Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 11/03/2025 Position Status Grant-funded Union Status Non Union End of Temporary or Limited Position Priority given to applicants who apply by Closing Date Open Until Filled No Special Instructions/Information for Applicants Posting Details Classification Information Salary Grade / Rank 10NC Proposed Starting Salary Range $60,000 Benefits Full-time employee benefits include: * Comprehensive Health Benefits and Rewards for Wellness Incentives * Generous Paid Time Off * Family/Parental Leave * Tuition Waivers at RIC, CCRI & URI * Retirement Plan * Long-term Disability Coverage * Variety of voluntary add-on's For a complete listing, visit: ********************************************************* FLSA Exempt Branch of Service Non Classified AA / ADA Statement As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application. Position Information Position Title Technical Assistance Specialist, Conflict Free Case Management Career Ladder Eligible? No Career Ladder Path n/a Department Name Sherlock Center on Disabilities Full Time / Part Time Full-time Scheduled Work Week / Hours / Area Monday-Friday 8:30am-4:30pm Some evenings and weekends may be required. Academic or Calendar Year Calendar Number of Employees Supervised 0 Position Overview The Paul V. Sherlock Center on Disabilities invites applications for an Technical Assistance (TA) Specialist, Conflict Free Case Management (CFCM). The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Primary Purpose This full time grant funded position is located at the Paul V. Sherlock Center on Disabilities. The position scope involves leading projects and contracts within the Sherlock Center's adult program area related to the implementation of Conflict Free Case Management. The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Training and technical assistance will primarily focus on developing the capacity of Conflict-Free Case Managers (CFCMs), and CFCM supervisors within Rhode Island to successfully implement person-centered and conflict-free practices that improve the life outcomes of adults with IDD. Emphasis will be placed on strengthening case managers' ability to facilitate service planning that is independent, unbiased, and free from conflicts of interest, while also improving community connections and evolving approaches that are available, accessible, equitable, and inclusive for people with IDD and their families from diverse racial, ethnic, linguistic, and cultural backgrounds. The individual will work with Sherlock Center partners to design and implement evidence-based practices, tools, and coaching strategies that enhance the effectiveness of CFCMs and disability professionals. The ability to integrate emerging and evidence based strategies in addressing community living, service coordination, and employment will be a key component of this position. Contributions to grant writing, reporting, and dissemination of promising practices are also expected. Essential Duties * Provide individualized and group coaching to CFCMs to strengthen skills in person-centered planning, service coordination, and unbiased advocacy. * Support CFCMs in conducting conflict-free assessments, monitoring service plans, and ensuring individuals' goals are prioritized. * Offer feedback and tools to improve cultural responsiveness, equity, and accessibility in case management. * Facilitate peer learning communities and reflective practice groups for CFCM's * Develop and deliver training on conflict-free case management best practices, policy requirements, and emerging evidence-based approaches. * Collaborate with state and local partners to build system-wide consistency and quality in CFCM practices. * Create resources, toolkits, and guidance documents to support CFCMs in their daily work. * Disseminate lessons learned and promising practices through presentations, reports, and publications. * Monitor and evaluate the effectiveness of CFCM coaching and training initiatives. * Provide recommendations to leadership on strengthening conflict-free case management policies and infrastructure. * Contribute to grant writing and reporting related to CFCM system development. Occasional Duties Performs other related duties as assigned. Required Skills, Knowledge, and Abilities * Experience training, coaching, or supervising professionals in disability services. * Strong facilitation, communication, and relationship-building skills. * Ability to work independently and collaboratively across diverse communities and systems. Required Qualifications * Bachelor's degree. * 5+ years in human services, social work, psychology, education, public health, or related field. * Demonstrated expertise in person-centered planning, case management, or service coordination for people with IDD. Preferred Qualifications * Master's degree. * 3+ years' relevant experience. Environmental Conditions The employee is not exposed to known adverse environmental conditions.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Connexion's mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve. Title: Technical Support Specialist (Field Service) Hiring Organization: Connexion Systems & Engineering Compensation, Benefits, and Employment Type Duration: PERM Pay rate: $30-35/ hour Job Location: Dallas, TX Schedule: 8:30-5pm Job#: 17973 Description: Technical Support Specialists are responsible for creating an exceptional experience for our customers by providing prompt and professional technical assistance and solutions. Technical Support Specialists deliver front line remote (Help Desk Call Center) and onsite field services that include equipment installation, customer training, maintenance and repair. Daily and overnight travel will be required and can include crossing country borders. Responsibilities: Answer customer phone calls and respond to customer emails within defined Service Level Agreements (SLA's) Troubleshoot and repair technical problems with the user's equipment via telephone, email, remote diagnostic tools, and onsite customer visits Provide remote and onsite customer installations and training Create and maintain support Cases in ERP as per defined Standard Operating Procedures (SOP's) Coordinate shipment of replacement/repair and loaner units Manage assigned service parts inventory and perform required transactions in ERP as per SOP's Follow up with on all open Customer Cases and issues to ensure timely and satisfactory resolution Escalate critical customer technical Cases that need next level of Tier involvement as per SOP's Complete assigned customer related projects Continue self-driven internal education regarding the company's product line Achieve both personal and team goals to meet performance targets Align and lead Channel Support activities as defined and required in applicable geography Serve as mentor and for Tier 1 employees to strengthen technical competencies across the product line and develop them for further advancement opportunities Performs Escalated Repair Center activities, as applicable by geography Manage Tier Escalated Cases and enter JIRA Issues as per SOP's Respond to low Customer Satisfaction scores and negative feedback with customer outreach and countermeasures as per SOP Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Functional Requirements and Behaviors Knowledgeable and competent in repair of electrical, electronic and mechanical systems with ability to independently troubleshoot and repair technical problems while positively managing the customer relationship Technical knowledge of ERP, CRM and Call Center software and operations Collaborative working spirit with other departments as required to deliver prompt and professional customer service Support the Sales staff as required to provide technical expertise for new and existing projects and at trade shows and exhibitions Use your influence to generate new Sales Leads across the entire company's product portfolio, including equipment, services and consumables Identify opportunities for product and process improvement and be engaged in the AstroNova Continuous Improvement culture to produce positive changes A positive, cooperative and flexible attitude Ability to communicate clearly, concisely and in a timely fashion Required Education and Experience Associate's Degree in Electronic Engineering Technology or equivalent 2-year degree Five years' experience providing front line customer facing industrial equipment support and maintenance in a fast-paced technical support role Working knowledge of CMYK printing systems and digital color management tools and techniques Experience with Image design software such as Adobe Illustrator and Photoshop and RIP programs Background and knowledge of the commercial and industrial printing industry Experience within Call Center operations and software Experience working in Case Management ERP or CRM system Working knowledge of Windows operating systems, machine control software, networks and graphics programs used in the commercial printing industry Demonstrate proven ability to provide exceptional customer service and experiences Physical Requirements Ability to sit, stand, walk, reach, bend, stoop for continuous periods of time Ability to lift 50 pounds Special Working Conditions / Travel Requirements This position can require heavy travel typically occurring Monday through Friday with occasional weekend and holiday work. Field-based Technical Support Specialists (not residing at Headquarters) are responsible for traveling to customer sites and at times to Headquarters in Rhode Island. Technical Support Specialists based out of Headquarters are also expected to travel to customer sites at times. Valid passport and driver's license with clean driving record required. Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you shortly. You may also send your resume and cover letter via email to the recruiter listed below. You MUST include the Job# and Job Title in your subject line. If you are active in a job search but this job is not for you, please reach out to *************************. We would be glad to help you find the perfect job!

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business. Our Technical Support Team is an integral part of our Water Heating Parts & Services organization, serving as the knowledge & contact center for customers, contractors and installers of our water heating products. The team operates in a virtual call center environment, using a variety of tools including 8x8, to provide talk, text and chat support for our clients. This role within the Technical Support Team, will focus on these main activities: * Handling a high volume of customer requests for technical assistance. * Demonstrating knowledge of technical product specifications and water heater fundamentals, and show the ability to communicate this information to customers via phone, video, email, chat or text. * Exhibiting a calm demeanor in stressful situations while being adaptable to change and maintaining a high level of customer care, both interally and externally. * Explain and interpret warranties to customers as they apply to products, and follow up with solutions for customers individual needs. * Provide training to other team members on Ariston products when required. * Maintaining accurate records and data in our CRM tool. The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have: * A preferred Technical or Vocational Degree * Strong technical knowledge of HVAC and combustion test equipment * Solid mechanical troubleshooting skills * Demonstrated ability to work with people online, on video, on phone and in chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours - some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA)

Job Description Our client is a top notch and very well-established IT Solutions / MSP located in the Cranston, RI area and they are seeking to find an experienced Help Desk Technician. Some responsibilities are resolving escalated service request tickets, project tasks, and deployment upgrades. This position requires traveling up to 30% of the time and/or on-call/flexible hours to support our clients. This individual will work with other employees as a mentor and trainer to help develop additional skilled technicians. They pride themselves on the service and support they bring to each client in a timely manner. Duties & Responsibilities Provide excellent customer service to our clients and partners Provides technical assistance to clients to resolve computer hardware and software problems via telephone or electronically from escalated tickets Simulates or recreates user problems to resolve operating difficulties Ability to manage multiple clients and projects simultaneously Ability to work in a fast-paced environment addressing issues promptly Provides support to clients in problem resolution, guides users through troubleshooting procedures, and develops troubleshooting scripts Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software Setup of desktop and laptop computers Performs upgrades to hardware & software Understanding of IT security, with the ability to identify and escalate policy violations Recommends system modifications or hardware and software improvements to reduce or eliminate user problems Tracks client issues and resolutions to assure satisfaction and closure Contribute to company knowledge base and continually work to keep documentation up to date Performs other duties as assigned All new hires will spend a minimum of 30 days training as a First Responses Technician (FRT). Our FRT team is our front-line contact for our clients who need support. Qualifications & Requirements Microsoft CSP, AZURE, O365 Required: Ability to travel as required (~30%) Must be able to work flexible days/hours - some on-call duty Experience with the following manufactures networking equipment, including HP, Cisco, SonicWALL, Ruckus, Experience with Microsoft Server 2008+ deployment, migration, and management Desired: Experience with virtualization technologies VMWare and Hyper-V Previous job experience with project and vendor management PCI experience Required Technical Experience: Experience with all Windows Desktop OS Experience with Hosted Exchange Experience with Microsoft productivity applications Desired Technical Experience: Experience with Microsoft Server 2008+ Familiarity with SonicWALL firewalls, Dell/HP/Cisco, managed switches Required Education: Minimum of 2 to 5 years of experience Background in Information Technology, Computer Science, Engineering, or Science or equivalent experience and/or certifications Advanced certifications (desired) VMware Certified Professional(VCP) Microsoft Certified Systems Administrator (MCSA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Associate (CCNA)

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE PROGRAM At VEG we find a way to say yes to helping future veterinary technicians grow into their potential. Our Veterinary Technician Student Externship Program offers a hands-on, immersive experience in emergency medicine alongside our credentialed emergency veterinary technicians. You won't just observe-you'll engage. You'll get close to the action, ask questions, try new techniques, and explore everything that excites you about life in the ER. From patient triage to diagnostics to inpatient care, you'll gain exposure to what emergency medicine is really like-and explore whether it's the future you want to chase. This is your chance to build a strong foundation, get inspired, and be a part of something bigger. WHAT YOU'LL DO Learn from the top emergency veterinary professionals in the business. Pair up with an emergency credentialed veterinary technician for real-time mentoring and on-the-floor learning Shadow and assist with triage, outpatient visits, diagnostics, anesthesia, inpatient care, and more Practice skills required by your school's proficiency checklist with mentorship and guidance Experience the teamwork, pace, and heart that defines emergency care at VEG Explore whether or not being an ER superhero is what you want to do next WHAT YOU NEED Currently enrolled in an AVMA-accredited veterinary technology or nursing program, or a program actively seeking accreditation; this program is only for students, not future veterinarians or veterinary assistants Enrolled in a course that requires externship hours or skills Able to start the program within six months of application Current rabies vaccination or titer required Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance Must be willing to work in a noisy environment with strong or unpleasant odors Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Flexibility: You choose the length of your externship based on your program requirements. Location: You pick the VEG hospital that works best for you (based on availability). Mentorship: You'll be supported by a credentialed veterinary technician throughout your externship. Immersion: You'll be fully engaged in the fast-paced, hands-on world of emergency medicine. Future opportunities: We love hiring former externs! If you fall in love with VEG, we'll be the first to help you find a role when you're ready. Note: This is an unpaid externship opportunity. DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Salary: $22.50 to $26.50 per hour Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis. An Ideal Candidate Is: An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills. Helpdesk Technician Job Description We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary. The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school. Help Desk Technician Responsibilities: Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users. Establishing good relationships with all departments and colleagues. Diagnosing/troubleshooting issues with computer software, peripherals, and hardware. Installing and configuring hardware and software components. Repairing or replacing damaged hardware. Educating staff on best technology/security practices. Performing tests and evaluations of new software and hardware. Creating and managing technical documentation. Providing basic computer training. Help Desk Technician Requirements: 2+ years of customer service experience. Relevant License/Certification - CompTIA A+ (Preferred) Excellent written and verbal communication skills. Good interpersonal skills. Attention to detail. Good problem-solving skills. Help Desk Technician Compensation, Benefits, Schedule, and Location Compensation: $22.50 to $26.50 per hour Schedule: Tuesday to Thursday (7:00 am to 3:00 pm) Location: This position may require some travel. Benefits include: 401(k) Paid time off Mileage reimbursement

PURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. We've been committed to sustainable growth since our inception in 1973, striving for continual improvement without ever losing sight of our core values: transparency, integrity, and teamwork. We provide the tools and path for each employee to be successful - and in return, ask you to play a pivotal role in helping your peers and clients be successful, providing top-notch teamwork and service. Peace of Mind at PURVIS Systems means knowing your work provides immeasurable value to our team, our partners and our clients. We are seeking a highly motivated, task-oriented individual to be responsible for the troubleshooting, maintenance, and repair of our Fire Station Alerting System. The ideal candidate is a problem solver, able to work independently and as part of a team. We are seeking individuals with strong troubleshooting and critical thinking skills, attention to detail, and an individual with excellent written and verbal communication skills. This role is a critical part of a team that assembles finished products using sub-assemblies, parts, and fasteners, and relays the knowledge learned while building into supporting the finalized product with customers. This position also conducts system checkouts and device setups in preparation for shipping to customers. Supporting the system entails on-call troubleshooting, escalating, and working with Tier2 when required, utilizing Microsoft Teams, Email and Zendesk suites.The day-to-day responsibilities of this role will include: Maintain a professional, helpful demeanor representing PURVIS as the first layer of support. Take responsibility and ownership of assigned support tickets, telephone calls and emails. Provide on-call support on a rotating basis, including telephone support after hours and on weekends. Provide Tier1 troubleshooting for end user issues (customers and subcontractors) Troubleshoot, upgrade, maintain system applications, including proprietary applications. Provide oversight of maintenance on all related system peripherals (i.e., thermal printers, UPSs, terminal servers, relay cards, HDMI Extenders, Serial to Ethernet converters, etc.). Assist in identifying issues and topics for knowledge base topics and documentation. Test and diagnose to maintain test lab environment. Support on-site customer testing and cutovers. Maintain and test all remote VPN clients, (Example: Net Motion, Cisco Connect) Provide other duties as identified and assigned. Qualifications Possess excellent organizational, interpersonal, and communication skills. Attend to detail as it pertains to observing, asking the right questions to drill down to cause, and recording findings effectively. Be able to establish and maintain effective working relationships with co-workers and customers. Be able to work independently and flexibility to support project requirements. Candidate for this position must possess: 2+ years of work-related experience in the field of IT Support, preferred. Associate's Degree or higher in Information Technology, Computer Science or related field. Possess a technical school or apprenticeship program in related field of electrical or electronic support must have a minimum of 2-3 years of work-related experience. Knowledge of and experience in configuring desktop and laptop computers with Windows 7 and 10. Must have working knowledge of standard network protocols. Candidate must demonstrate experience in system deployments. Knowledge of troubleshooting hardware related issues remotely, such as working with customers and subcontractors to troubleshoot and test installed IP configured devices, wiring issues and/or software configuration related issues. Hands-on experience with professional or commercial audio systems, including amplifiers, speakers, mixers, or digital signal processors. Strong understanding of audio troubleshooting, such as diagnosing hums, ground loops, low-level audio, or communication issues between control and amplification systems. Familiarity with audio wiring standards and best practices, including balanced/unbalanced signals, impedance matching, and installation of rack-mounted audio components. Position requires an FBI criminal background check. The PURVIS Team values the health and financial security of every employee. This is why we have chosen to offer all full‐time employees a comprehensive package of group benefit programs with enrollment options intended to offer flexibility - in both plan selection and level of coverage to maximize the value of your benefits as cost effective and affordable without compromising quality. PURVIS values the diversity of our team. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

IT Helpdesk Analyst TES Staffing - Partnering with an Industry Leader TES Staffing is seeking an IT Helpdesk Analyst to support a growing and dynamic team. The ideal candidate will be detail-oriented, highly communicative, and thrive in solving problems in a fast-paced environment. In this role, you will provide technical support to internal staff, clients, and partners while ensuring systems remain efficient, secure, and reliable. Pay: Starting at $24/hr Essential Responsibilities Provide help desk support to internal staff, clients, and partners via phone, in person, and remote troubleshooting. Deliver excellent customer service by supporting enterprise PCs, VoIP, and mobile devices. Champion IT policies and best practices across the organization. Configure and manage user accounts through Active Directory and other proprietary systems. Provision, install, and support IT infrastructure including switches, firewalls, access points, PCs, printers, and scanners. Monitor and analyze systems, generating reports to ensure smooth operations. Collaborate with IT and business teams on technology needs and improvements. Perform other duties and projects as assigned. The Ideal Candidate Will Have Minimum of 2 years of IT experience in a helpdesk or technical support role. Degree in Computer Science, Information Systems/Technology, or equivalent professional experience. Strong problem-solving skills with the ability to troubleshoot effectively under pressure. Excellent customer service skills and a sense of urgency in resolving issues. High attention to detail with the ability to multitask. Clear and professional communication skills, both verbal and written. Service-oriented mindset with a focus on resolving customer concerns quickly. Strong organizational skills and the ability to prioritize competing tasks. Why We're Excited About This Opportunity TES Staffing is proud to partner with our client to identify and attract top IT talent for this critical role. Our client is a forward-thinking organization that values innovation, teamwork, and a service-first mindset. This IT Helpdesk Analyst position is an excellent opportunity for someone who enjoys solving problems, working directly with people, and keeping technology running smoothly in a fast-paced environment. We are excited to help our client grow their team with individuals who bring curiosity, energy, and dedication to their work. This is more than just a helpdesk role - it's a chance to make a real impact, build strong professional relationships, and grow within an organization that recognizes and values your contributions.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Summary: Transports patients and supplies as needed. Decontaminates instruments and equipment utilizing established procedures and techniques. Maintains an inventory of supplies and equipment needed to meet the needs of the patient and the Operating Room. Assists patients, visitors, and hospital staff as needed. Performs other patient comfort duties necessary to maintain the flow of Patient Care in the OR. Education: High School education is preferred. CPR certification is preferred. Experience: 1-3 months in a hospital setting preferred. Excellent interpersonal skills and understanding of customer service. Enjoys working with the public.#May be required to speak, read, write, and follow instructions in English at the fifth grade level based on position. Prefer experience in the following: transporting patients and supplies, decontaminating instruments, containers, syringes, equipment using detergents, disinfecting solutions and cleaning agents. Knowledge of the following AORN recommended practices: aseptic technique, surgical attire, care of instruments, scopes and powered surgical instruments, positioning of surgical patients, sanitation in the surgical setting, sterilization in the practice setting, traffic patterns in the surgical suite, universal precautions in the perioperative setting. Summary: Transports patients and supplies as needed. Decontaminates instruments and equipment utilizing established procedures and techniques. Maintains an inventory of supplies and equipment needed to meet the needs of the patient and the Operating Room. Assists patients, visitors, and hospital staff as needed. Performs other patient comfort duties necessary to maintain the flow of Patient Care in the OR. Education: High School education is preferred. CPR certification is preferred. Experience: 1-3 months in a hospital setting preferred. Excellent interpersonal skills and understanding of customer service. Enjoys working with the public. May be required to speak, read, write, and follow instructions in English at the fifth grade level based on position. Prefer experience in the following: transporting patients and supplies, decontaminating instruments, containers, syringes, equipment using detergents, disinfecting solutions and cleaning agents. Knowledge of the following AORN recommended practices: aseptic technique, surgical attire, care of instruments, scopes and powered surgical instruments, positioning of surgical patients, sanitation in the surgical setting, sterilization in the practice setting, traffic patterns in the surgical suite, universal precautions in the perioperative setting.

Clerical B - Information Technology Clerk (School Department and Town) To serve as a centralized technology resource within the school district and Town of Portsmouth to support IT Finances, data, users and projects. Provides support for the Technology Director and for the Technology Department. Duties include a wide variety of financial and technical assignments. The term "may" is used to allow for individual differences, and should be taken to mean, "may not" as well. Duties are descriptive but not restrictive, and not all of the duties listed are necessarily performed by all members of the class. Supervision Incumbent works under the general direction and supervision of the Director of Technology. In most instances, the incumbent plans and carries out regular work in accordance with standard procedures and previous training. Technical and policy matters are discussed with supervisor(s). Most day-to-day work is performed with a high degree of independence. Must observe office procedures, labor agreements, and state and local laws, rules and regulations. Job Environment Work at this level involves both standard and non-standard practices and procedures that require the incumbent to analyze and evaluate facts and circumstances. Incumbent is expected to process and handle a number of details with accuracy and completeness. In most instances, standard practices and general work applications govern the work activity of the incumbent, but are not always clearly applicable. The incumbent is expected to use judgment in selecting the appropriate course of action. Errors made to district Data and Financial databases could result in delay or loss of service, monetary loss, or legal liability. Position Functions The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Essential Common Functions 1.Assist the Technology Director in correcting problems related to databases, assist in configuration of equipment as needed, maintain maintenance logs and written reports of operation, serve as a district contact for database support and contact database software support for technical information. 2.Maintains financial and/or program records; performs arithmetical computations, including accounts payable, perform purchasing functions for department, compile budget data and information, ensuring accuracy and maintenance of detailed records. 3.Use of Tyler Tech, or similar accounting software to maintain accounting records and perform duties. 4.Manages family portal and assists Data Manager with basic support of student information system. 5.Support and maintain district Audio/Video equipment and livestream. 6.Support and maintain Chromebook 1:1 Initiative for all students and loaners district wide. 7.Provide Technical Support for School Committee Meetings 8.Provide advanced technical support for district and town, answers technology related questions, monitors and creates, manages, and prioritizes tickets in the ticketing system. 9.Tracks and compiles financial data and budget information for the Director of Technology. 10.Establishes, maintains, updates, and reviews vendor files, making changes when required. 11.Inventories new equipment and updates software database. 12.Creates new login accounts for staff and students. 13.Documentation or note taking of job tasks. 14.Performs other duties as assigned by director or designee. Minimum Qualifications Education and Experience A candidate for this position must have an Associate's degree or equivalent from college, technical school or an equivalent combination of education and experience. Experience and knowledge working with financial software, reconciling accounts, and running financial reports. Experience or knowledge using and operating in a Windows, Chrome, and MacOS environment, with a strong knowledge of workstation and network infrastructure, workstation and networking concepts and hardware. Knowledge, Skills, and Abilities A candidate for this position should have a good working knowledge of Business English, spelling and arithmetic; modem office equipment and software, practices and procedures. A candidate should have the ability to make arithmetical computations and tabulations with speed and accuracy, and prepare accurate reports, prepare effective correspondence on routine matters and perform routine tasks details without referral to a supervisor, and establish and maintain effective working relationships with other employees and the general public. Proficiency in Google Office Workspace is required. Ability to establish effective working relationships with staff, students, and parents. Ability to follow written and oral instructions in the completion of assigned tasks in a timely and accurate manner. Work independently and with a team. Physical & Mental Requirements Work is performed primarily in an office setting. The incumbent works in a moderately noisy setting. There is minimal risk of personal injury. Physical demands generally involve standing, walking, climbing or balancing, stooping, kneeling, crouching, sitting, talking or listening/hearing, or reaching with hands and arms. Frequently weight is lifted or force exerted up to 10 lbs., occasionally weight is lifted or force exerted up to 30 lbs.; seldom is weight lifted or force exerted up to 60 lbs. The position has normal vision requirements. Equipment operated includes but is not limited to personal computers, office machines, copiers, and calculators. Hours: Monday - Friday 7:30am - 3pm - 250 days/year Some flexibility exists in the actual work hours each day in order to accommodate adjustments to the technology systems that may be necessary and more readily accomplished outside of the regular school schedule.

IT Help Desk Technician | North Providence, RI About SecurityRI SecurityRI is Rhode Island's trusted provider of professional security guard services, AI surveillance systems, security trailers, and managed IT solutions. We're a locally owned company that values stability, growth, and taking care of our team. We're looking for an experienced IT professional who can make an immediate impact. The Opportunity We need a technically capable help desk technician who can hit the ground running. You'll be supporting our clients independently from day one, diagnosing and resolving real-world technical issues across diverse environments. This role requires proven hands-on experience-not just willingness to learn, but demonstrated ability to troubleshoot and resolve issues efficiently. This is an in-office position at our North Providence headquarters. What You'll Do Client Support & Service Delivery -Independently diagnose and resolve technical issues across workstations, servers, networks, applications, and security infrastructure -Respond promptly to support requests via phone and ticketing system -Provide expert guidance to clients on technical problems and solutions -Recommend and implement appropriate upgrades, modifications, and best practices Technical Operations -Manage complex ticket queues with minimal supervision -Troubleshoot hardware, software, network connectivity, and security issues -Perform workstation, server, and network maintenance and administration -Document technical solutions and maintain accurate knowledge base -Escalate appropriately while maintaining ownership of resolution Team Collaboration -Collaborate with senior technicians on complex escalations -Participate in quarterly client reviews and technical planning -Contribute expertise to team problem-solving sessions -Participate in rotating after-hours support schedule (mandatory) Expanding Responsibilities -Onsite client service as needed -Additional technical projects based on expertise What We Offer -Competitive compensation commensurate with experience -401(k) with company match - we invest in your future -Performance-based bonuses tied to both individual achievement and company success -Health insurance options -Paid time off and holidays -Professional development support for advanced certifications -Stable, local company with long-term career advancement -Modern tools and infrastructure -Collaborative environment with experienced senior technicians Why Join SecurityRI? We're an established Rhode Island business offering the stability and benefits of a mature company with opportunities for technical growth. You'll work with diverse client environments, challenging technical scenarios, and a team that respects your expertise. Unlike large corporate IT firms, your contributions directly impact client satisfaction and company success. Apply Today If you're a skilled IT professional ready to put your technical abilities to work in a stable, growing company, we want to hear from you. Submit your resume detailing your relevant technical experience. SecurityRI is an equal opportunity employer committed to building a diverse and inclusive workplace.

Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant. The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories. Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule. The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes. In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements. Solution Definition & Cost Estimation: Analyze client technical problems and define robust solutions in coordination with Account Managers, based on a deep understanding of plant operations and mechanical constraints. Propose adapted technical solutions, referencing past projects, known issues, and best practices to ensure feasibility and mitigate risks. Break down complex equipment adaptations into workable site phases (e.g., modular assembly, dismantling constraints, lifting strategy). Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs. Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase. Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance. Act as the primary source of technical knowledge throughout the costing process to ensure accuracy and alignment with execution realities. Execution Support & Technical Coordination: Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements. Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs. Supervise the procurement process alongside the Procurement team to ensure timelye ordering and alignment with technical specifications. Organize and participate in supplier quality checks (e.g., inspections, Factory Acceptance Tests, FAT) to ensure compliance before site delivery. Monitor cost, quality, and schedule of technical scopes under responsibility, adapting plans as needed in coordination with the site team. Capitalize on lessons learned and standardize practices for repetitive technical solutions (e.g., extractors, grates, ducts), improving reusability across projects. Oversee quality and progress with subcontractors or internal workshops to ensure production timelines and standards are met. Compliance & Collaboration: Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations. Serve as a key technical bridge between the RSC, Account Management, Technical Service, Field Service, Spare Parts, and Manufacturing teams. Facilitate knowledge transfer and alignment across projects and regions, reducing redundancy and ensuring consistent technical quality. Actively collaborate with stakeholders to resolve conflicts or gaps in scope, documentation, or design assumptions. Contribute to risk analysis and mitigation strategies for critical technical items. Support internal continuous improvement initiatives, leveraging project learnings to optimize future executions. · Key Performance Indicators (KPIs): Accuracy and robustness of technical solution and cost estimation. Timely and high-quality delivery of designand manufacturing deliverables. Compliance with QHSE standards and internal processes. Project cost, quality, and timeline performance (for technical scopes). Reuse of solutions and technical standardization across projects. Qualifications Qualifications & Experiences: Master's degree in mechanical or industrial engineering or equivalent qualification 5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts. Strong background in the incineration sector, with a deep understanding of incinerator grate technologies and related equipment. Proven ability to manage multiple projects while meeting deadlines and budget constraints. Experience in quality assurance (QA/QC) and compliance with manufacturing processes. Experience in working in a matrix organization. Proficiency in MS Office and ERP systems for project and production management. Fluent in the local language and English, another language is a plus. Personal Attributes: Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices. Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors. Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking. Works effectively under pressure, maintaining high performance levels and sound decision-making. Strong ability to collaborate within a multidisciplinary team with a sharp sense of informed decision-making. Highly self-motivated, adaptable, and willing to take initiative when needed. Willing to travel to sites as required. This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications. Additional Information We Offer: Responsible challenge with diversified field of activity Team-oriented working atmosphere in an international Company Personal development opportunities through own Inova Academy Opportunity to gain an insight into various technical disciplines Excellent employment conditions Attractive working place (central, good transport links) Modern infrastructure Physical Demands: Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Working Conditions: Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate. Statement regarding individuals with disabilities: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization. Statement regarding Equal Employment Opportunity Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance. Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required. For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.