IT Support Analyst (RightAngle)
Technical Assistant Job 27 miles from Richmond
Job Post: "Only on W2, Not on C2C"
Job Title: IT Support Analyst (Right Angle)
Job Type: Contract
Pay-Range: $50 - $55/Hr.
Role description Nearshore support
Incident creation/assignment (SNOW)
Modify/build reports at user request (RA front end)
Updating runbooks (regular outages like deployments, patching, etc)
Support audit requests
Pulling data/evidence (RA)
Maintain SOD matrix
Help with user access reviews
Upgrade testing
Execute test scenarios in a lower environment (RA)
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Technology Support Specialist
Technical Assistant Job 27 miles from Richmond
Key Responsibilities:
Technical Support & Troubleshooting:
Diagnose and resolve complex technical issues involving desktops, laptops, printers, mobile devices, video conferencing systems, and specialized legal software.
Assist users with operating system, software, and hardware troubleshooting, including Windows, Office 365, document management systems (DMS), and legal practice management tools.
Provide timely support for remote access technologies such as VPN, Citrix, and virtual desktops.
User Assistance & Training:
Provide desk-side and remote support to users for technical issues and questions.
Conduct training sessions or create documentation to improve user knowledge of IT systems and tools.
Act as an escalation point for Level 1 support staff and guide them in resolving more advanced issues.
Infrastructure & Systems Maintenance:
Support and maintain the firm's network infrastructure, including patch management and security updates.
Perform routine system maintenance and backups.
Assist in deploying software updates and hardware upgrades.
Audio-Visual (AV) & Conference Room Support:
Maintain and support AV systems used in conference rooms for presentations, video conferencing, and hybrid meetings.
Ensure seamless operation of AV equipment and promptly resolve any technical issues.
Project & Documentation:
Participate in IT projects, including system migrations, rollouts, and process improvement initiatives.
Maintain detailed documentation of systems, configurations, and support procedures.
Security & Compliance:
Ensure compliance with firm policies and industry regulations related to IT security and data privacy.
Assist in monitoring and mitigating security incidents.
Qualifications:
Education & Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
3-5 years of IT support experience, preferably in a legal or professional services environment.
Experience with Microsoft Windows, Active Directory, Office 365, and document management systems (e.g., iManage, NetDocuments).
Skills & Abilities:
Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
Excellent interpersonal and communication skills, both verbal and written.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Customer-service oriented with a strong focus on user satisfaction.
Experience supporting AV systems, including video conferencing platforms such as Zoom, Teams, or Webex.
Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow) is a plus.
IT Support Specialist
Technical Assistant Job 27 miles from Richmond
WGA is an award-winning Texas-based professional engineering and consulting firm founded in 2007, and has experienced steady growth in a competitive market. This expansion is a result of our strong commitment to our clients providing them with the highest quality of work and service. We built our practice on the foundational beliefs that creative design drives successful projects, and that collaborative working relationships with municipalities, permitting authorities and local and state agencies yielding tangible results throughout the development process. Our extensive range of experience includes industrial, commercial, large mixed-use, hospitality, healthcare, education, municipal and multi- and single-family residential projects. From large-scale industrial projects to preliminary feasibility studies, our goal is to provide value through creative and cost-effective design solutions. We currently have 4 locations across Texas and growing: Houston, The Woodlands, Austin and San Antonio.
Responsibilities
As an IT Support Specialist on our People Operations team, you will:
Configure, monitor, and maintain the organization's local area network (LAN), wide area network (WAN), routers, switches, and firewalls.
Troubleshoot network connectivity issues, analyze root causes, and implement appropriate solutions to ensure optimal network performance.
Implement network security measures, including firewalls, intrusion detection systems, and VPNs, to safeguard data and systems.
Provide timely and effective technical support with a high level of skill and customer service.to end-users, addressing hardware, software, and connectivity issues.
Set up and configure end-user devices, including computers, laptops, mobile devices, and peripherals.
Assist users with software installations, updates, and troubleshooting to ensure smooth daily operations.
Manage user accounts, permissions, and access rights across various systems and platforms.
Monitor system performance, track usage trends, and optimize system resources for efficiency.
Collaborate with the IT team and consultants to implement software patches, updates, and security measures to mitigate vulnerabilities.
Develop and maintain data backup and recovery strategies to safeguard critical organizational data.
Perform routine backups, test data restoration procedures, and ensure data integrity and availability.
Create and update technical documentation, including network diagrams, system configurations, and troubleshooting guides.
Provide training to end-users on IT policies, best practices, and security awareness.
Implement and enforce cybersecurity measures, including antivirus software, encryption, and access controls.
Stay informed and maintain applicable training on the latest security threats and trends, and create awareness and provide support to our team and consultants.
Collaborate with cross-functional teams to address IT-related requirements and contribute to technology projects.
Communicate effectively and positively with technical and non-technical stakeholders, conveying technical information in an understandable manner.
Qualifications
Bachelor's or Associate's degree in Information Technology, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus and required in lieu of a BS or AS degree.
3+ years of experience in network administration and end-user support roles in an enterprise or corporate environment.
Strong knowledge of network protocols, routing, and switching.
Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.
Experience with end-user device setup, configuration, and troubleshooting.
Familiarity with Windows and/or Linux operating systems.
Keen understanding of cybersecurity principles and best practices.
Excellent problem-solving skills and the ability to analyze and resolve technical issues.
Strong communication skills and a customer-oriented approach to end-user support.
Ability to work independently and collaboratively in a dynamic environment.
Ability to travel periodically for regional office support, engagement, and training.
EEO STATEMENT
WGA LLC is committed to providing equal opportunity to all qualified applicants and its employees. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.
NOTICE TO THIRD PARTY AGENCIES:
Please note that WGA LLC does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, WGA LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, WGA LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of WGA LLC.
Help Desk Technician
Technical Assistant Job 8 miles from Richmond
Company Overview: IES Residential is one of the nation's leading residential electrical contractors, dedicated to providing exceptional service and innovative solutions. We are seeking a skilled and experienced Help Desk Technician to join our dynamic IT team.
Job Summary: As a Help Desk Technician, you will serve as a key point of contact for IT support within our organization. You will provide essential support to our end users, ensuring that their hardware and software issues are resolved efficiently and effectively while maintaining high standards of customer service.
Key Responsibilities:
Support and Troubleshooting: Manage and resolve incoming support requests through phone, email, and our ticketing system. Provide advanced troubleshooting for end-user hardware, software applications, and related issues. Monitor and manage IT assets, ensuring proper inventory and lifecycle management.
Ticket Management: Accurately document all support requests and resolutions in our ticketing system. Ensure timely resolution of tickets within established Service Level Agreements (SLAs) and maintain detailed records of each interaction.
Customer Service: Deliver exceptional technical support and communicate clearly with end users to understand and address their needs. Strive to exceed performance metrics related to response times and user satisfaction. Provide training and guidance to end-users on IT-related topics.
Collaboration: Work closely with Network and Server Administrators to escalate and provide detailed information on issues that require higher-level resolution. Ensure effective communication and support for resolving complex technical problems.
Qualifications:
Experience:
2 + years of proven experience as a help desk technician or in a similar customer support role.
Technical Skills:
Windows 10, Windows 11
Microsoft Office 365, Active Directory and remote desktop tools
Experience with basic Network troubleshooting
Certification:
Relevant certifications such as A+, Modern Desktop Administrator Associate, or ITIL are plus.
Documentation:
Demonstrated ability to document issues and resolutions with accuracy and attention to detail.
Communication Skills:
Proven verbal and written communication and interpersonal skills to interact effectively with end users, team members, and executive management.
Education:
Associate's degree in computer science, Information Technology, or related field. Or relevant technical certifications.
Problem-Solving:
Ability to diagnose and resolve technical issues effectively and efficiently.
Teamwork:
Collaborative attitude and willingness to work with others to achieve shared goals.
Work Environment:This position may require occasional after-hours support and on-call duties.
The role involves working in an office environment with standard office equipment.
Why Join Us: If you are a skilled IT professional looking to make a significant impact and advance your career, we encourage you to apply and become a part of the IES Residential family!
Houston Onsite Technical Support & Sales Representative
Technical Assistant Job 8 miles from Richmond
This position requires newly hired Technical Support and Sales Representatives to work in our office located at 10720 W Sam Houston Pkwy N, Houston, TX 77064 Technical Support & Sales Representative Pay Rate: $20.00 /hour base pay
Schedule: 5 days/week (average) Full Time
Make money moves with Asurion!
$20/hr base pay (guaranteed)
Pay Per Experience (PPX) Model - incentive pay based on positive customer outcomes. Top experts make up to $32+/hr!
You will move to the PPX Model once your training has been completed (4-6 weeks average time to train)
The only thing we're more passionate about is our people.
At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions.
We take care of you (benefits/perks):
Base pay is guaranteed and paid biweekly. Earned pay can now be accessed early!
Based on your sales performance, you'll get extra money
We offer 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills.
Generous medical, dental and vision benefits program after 30 days of employment
401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support
Employee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities
Visit Asurion Benefits Central: ******************************** to explore our perks, including Part-Time and Full-time medical, dental and vision benefits!
As a Technical Support & Sales Representative, here's what you can expect to do:
Evaluate and troubleshoot with customer concerns
Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication
Utilize call center technology to solution, input, track, and report customer issues
Meet goals and grow from feedback and coaching
3-4 weeks of in class training, additional 2-4 weeks of floor training directly paired with peers
Sell Asurion smart home and other products on every call
Directly connected to PPX incentives
Spending 4-8 hours daily working at a computer in a call center environment (high noise levels, using headset 90% of the time)
When needed, escalate calls appropriately
Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Here's what you'll bring to the team:
Minimum education: Highschool Diploma (or equivalent)
Strong knowledge of software troubleshooting techniques
Ability to achieve sales and customer experience goals and objectives
oThis is a sales role, team members in this role have sales activity goals that must be met to be successful
Competence to retain knowledge and solve customer concerns through memorization of product offerings and customer information
Strong attention to detail while multitasking with speed and accuracy
Excellent phone etiquette and communication skills
Flexibility to adapt to the needs of the customer, the business, and your team
Display commitment through a reliable track record of attendance and performance
Computer literacy and ability to type 25-35 words per minute and learn call center software
A passing hiring assessment (soft skill scenario modeling and product knowledge)
Existing knowledge of multiple hardware platforms and operating systems, or willingness to learn
Including but not limited to Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications
Please note that this is not a remote position. The Technical Support Representative will be required to work on-site at our location.
About Asurion
At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.
• Put Customers First
• Play A Team Sport
• Take Ownership
• Collaborate and Then Commit
• Reach Full Potential
Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
#asurioncareers PandoLogic. Keywords: Sales Engineer, Location: Sugar Land, TX - 77487
Technical Feed Mill & Quality Support Manager
Technical Assistant Job 27 miles from Richmond
We have an exciting opportunity for someone to join us as
Technical Feed Mill & Quality Support Manager
responsible for supporting the Westway sales team in establishing value propositions of liquid feed mill products. Providing individual and group training of technical knowledge in liquid feed mill products and feed mill management to the Westway sales team and customers. Providing leadership in the selling process and participation in the development and research of current and new value-added products that help support our growth strategy. Providing necessary technical support to feed mill customers and vendors as needed. Becoming familiar with the Westway feed manufacturing processes by working closely with quality and laboratory services and familiarizing with all Westway plants.
Westway Feed Products is North America's largest manufacturer of liquid supplements for livestock. Additionally, we produce feed mill products, dried molasses and industrial products. The core concept of Westway's business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway's primary ingredient for many of our products is molasses, we also incorporate other co-products. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 22 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.
Westway has achieved Great Place to Work certification for 2023-2024.
We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.
This role will require up to 60% maximum travel to support the Westway field sales team with customers across North America & Canada.
NO AGENCIES ARE BEING ENGAGED TO RECRUIT TO THIS ROLE
Key Accountabilities:
Technical support for the Westway sales team in the sales of feed mill products (60%).
Work with Westway's feed mill strategy lead to support the developed strategy and support the achievement of our 2029 gross margin growth targets.
Provide technical feed mill training for individuals and group situations to support the value of liquid feed mill products manufactured by Westway.
Learn and become proficient in necessary software and procedures that are required to formulate, manufacture and price products.
Regularly schedule time with the Westway feed mill sales team to maintain good working relationships, reinforce the value of conducting business with Westway and continue building a portfolio of business for Westway.
Provide product and ingredient expertise in the areas of feed mill manufacturing, in order to increase the sales of Westway products through relationships, technical knowledge and providing information as a valued resource to customers.
Assist customers and independent consultants with liquid feed mill management information and technical information on molasses based liquid feed mill products as well as the value of liquid by-products. Assist customers with feed mill management and manufacturing expertise.
Work with and be a resource for the operations, nutrition and formulations, and regional sales manager by providing new ideas from the field on product development, opportunities in feed mill, market competition, changes in the market, and customer attitudes.
Be involved in local and state feed mill organizations. Represent Westway at local, state, prominent feed mill and feed associations and conferences throughout the feed industry.
Actively participate in professional and personal training locally and corporately to enhance professional and personal growth.
Attend and support technical nutrition team events, functions and initiatives.
Maintain professional status by attending professional meetings and conferences. Maintain a satisfactory level of competency for accepted and innovative industry practices by attending company approved meetings and seminars; and by reading pertinent information in professional journals, field day reports, specialized industry publications and popular press.
Support of the quality department (40%)
Work and train with the senior quality manager, regulatory affairs and laboratory services, food safety compliance manager and laboratory supervisor to provide support for the quality department in the future.
Become familiar with all Westway liquid manufacturing plants across the US and Canada.
Become fully knowledgeable of liquid feed ingredients, their values, the manufacturing specifications necessary to formulate and blend liquid ingredients to make quality liquid feed and feed mill products.
Realize an understanding of liquid concepts and chemistry.
Become familiar with feed licenses and registrations across the US and Canada.
Become familiar with our Safe Feed and Safe Food program.
Develop an understanding of laboratory processes and purposes to support quality product monitoring and manufacturing.
Skills and Experience
PHD in feed manufacturing or animal nutrition preferred OR master of science in animal nutrition or feed mill science with substantial feed mill manufacturing and management experience.
Experience and knowledge of feed mill and animal feed industry trends.
Ability to research and analyse the market, industry and customers and to apply that information to manage accounts and increase sales.
Ability to understand and apply basic mathematical concepts.
Ability to incorporate favourable terms for the company into negotiations.
Ability to read, analyse and interpret general business and professional journals, technical procedures, governmental regulations, and financial reports.
Ability to effectively present information, communicate effectively with, and respond to questions and complaints from co-workers, management, and customers.
Attention to detail and organizational skills.
Ability to write reports, correspondence, and procedures.
Ability to interact with others in a professional and appropriate manner and to establish and maintain effective working relationships with co-workers and customers.
Ability to analyze and resolve problems and ability to interpret a variety of instructions, policies and data.
High motivation level with the ability to perform work with considerable independence under the general direction of supervisor. Ability to exercise judgment and make decisions independently.
We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet ever requirement, we still encourage you to apply.
Our Offer
We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.
Our Westway Values
Integrity, Accountability, Teamwork, Passion for Service, Business insight
Westway's values guide our pursuit of providing a safe and rewarding environment for our employees while helping our customers to thrive.
Our Commitment
We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.
We are willing to make any reasonable adjustments throughout our recruitment process.
To apply you must have the right to work for the provided location.
Technical Advisor
Technical Assistant Job 27 miles from Richmond
Job Title: Technical Advisor
Job Description: Element Staffing is recruiting for a Technical Advisor for a very reputable maritime fuel analysis company in SE Houston. The Technical Advisor will be responsible for the day-to-day sample (test) recording process and preparation and sending of Fuel Quality Testing (FQT) and Oil Condition Monitoring (OCM) report reports based on the lab tested results.
Duties/Responsibilities:
Checking, preparing, generating, and issuing reports.
Data entry verification.
Preparation of work orders as and when necessary.
Assist Sample registrar during the registration as and when required.
Co-ordinate with relevant region in case of any doubt in data entries and test
results.
Suggest improvements relating to the efficiency of OCM and FQT
reporting tools.
Providing support to customers/sales regarding OCM related queries.
Monitor and manage the group technical emails and take necessary action
as required.
Updating of in-house databases.
Liaise with Laboratory management on behalf of customers.
Represent the company at seminars by writing and presenting technical papers and
presentations.
Publish articles and present fuel seminars.
Some international travel may be required.
Additional Information:
Years of Experience: 3 -10 years, depending on education and experience
Education: Bachelor degree in Marine Engineering or Scientific field
Shift/Travel: M-F, 8am - 5pm
Compensation: DOE
Assignment Type: Direct Hire
Location: La Porte, TX
Local candidates only
Veterinary Technician Student Extern
Technical Assistant Job 8 miles from Richmond
Mission Veterinary Partners (MVP) is adding a Veterinary Technician Student Extern to be an important member of our growing University Relations Department. Responsibilities Qualifications Why Mission Veterinary Partners (MVP)? Because we do things a bit differently here. We're a rapidly growing network of veterinary hospitals located throughout the United States. And while it's important to know who we are, it's more important to know what drives us - our mission to be the employer of choice in veterinary medicine. Our actions speak louder than those words. We put people before profits and invest in our talented teams. Our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! MVP is a place where careers thrive for those who believe the right team can achieve anything.
What's in it for you?
We offer competitive compensation, a comprehensive benefits package including medical, dental, vision, generous PTO, pet health discounts and dollar for dollar match on 401K...not to mention a team of smart and friendly coworkers!
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
State Carded NDT Technician Assistant
Technical Assistant Job 27 miles from Richmond
Requirements
Education
High School Diploma or GED.
Certification and Licensure
Valid driver's license. Insurability through PROtect, LLC. insurance carrier. State Card Preferred.
Work Experience
Prefer some previous work-related skill, knowledge or experience.
Technical Assistant - 493052
Technical Assistant Job 27 miles from Richmond
Provides assistance and expertise in various areas of research such as preparation of results for presentation, monitoring test subjects, gathering and entering data, ensuring adherence to procedures, and basic analyses of data. 1. Ensures experiments are performed according to specifications.
2. May make practical recommendations to changes in procedures as appropriate.
3. Applies basic skills and develops advanced skills.
4. May assist with some advanced functions.
5. Solves most routine problems while referring more complex questions to higher levels.
6. Receives direct supervision but is expected to select from a variety of standard procedures to complete tasks.
MQ: High School Diploma with 0 years of experience.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Technical and Operations Assistant (39536)
Technical Assistant Job 44 miles from Richmond
Clariant is currently looking for a Technical and Operations Assistant to support the Care Chemicals business unit in Clear Lake, TX. This position will support the maintenance and operations teams with managing data, documentation, and IT tools. This role requires flexibility, technical proficiency, and the ability to juggle multiple tasks while ensuring smooth site operations. The ideal candidate will have a detail-oriented mindset, technical acumen, and a passion for operational excellence. They must thrive in a dynamic environment, effectively balancing multiple tasks while maintaining high standards of accuracy and efficiency. This is a full time, onsite opportunity. Clariant offers competitive wages, PTO, a comprehensive benefits package, and opportunities for training skill development, and career advancement within the company.
Responsibilities
* Manage maintenance and engineering data per CPS Blueprint 9, including purchase orders and SAP data
* Support operational documentation such as regulatory reports, inventory, and operational records
* Develop and maintain IT interfaces to benefit site operations, including Microsoft Powerflows, AI analysis, online forms, and group mailboxes
* Collaborate with team members to streamline and enhance site workflows using existing and new IT tools
* Crosstrain in logistics functions to provide flexible support during staff shortages or changing workloads
* Oversee stocking processes, including MRP stores and keep-stock materials
* Accurate SAP data management in alignment with CPS Blueprint
* Timely management of operational and regulatory data
* Effective support in logistics and inventory functions during high-demand periods
* Implementation of IT solutions that improve site workflow efficiency
Requirements
* High school diploma required
* Certification or experience in plant operations is a plus
* At least 5 years of administrative experience at a chemical site, with a focus on maintenance and operations
* Proficiency in SAP transaction and structure
* Strong knowledge of MS Office applications and Microsoft Powerflows
What´s in it for you?
* Medical/Dental/Vision Insurances
* Paid Holidays
* PTO time with a carry-over benefit
* Tuition Reimbursement
* Wellness Program
* EAP Program
* Spending and Savings Accounts
* Life/AD&D Insurance
* Disability Insurance
* Pet Insurance
* Online discount Mall
* Auto/Home Insurance
* Identity Theft Protection
* Legal Services Plan
Mahogany McClurkin
Talent Acquisition Partner
*******************************
Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
[Not translated in selected language]
Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.
* Learn more about Clariant
* Follow us on Facebook, Twitter and LinkedIn
* Our commitment to people - download our Employment Standards Brochure
CHILD NUTRITION - HELPER/TECHNICIAN ASSISTANT
Technical Assistant Job 39 miles from Richmond
Support Staff/Child Nutrition
Date Available:
OPEN
Attachment(s):
* Child Nutrition - Helper-Technician Assistant.pdf
Specialist, Technical Training
Technical Assistant Job 27 miles from Richmond
We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.
The Technical Training Specialist designs and develops curriculum for and provides training and support for the firm's software applications and processes. This individual will be responsible for researching and testing new products, creating training materials, and will be a subject matter expert on the firm's principal applications.
This position can be based in Austin, Dallas or Houston, Texas.
Responsibilities include but are not limited to:
Design and deliver engaging and effective training programs for employees at all levels.
Conduct needs assessments to identify training gaps and tailor programs accordingly.
Collaborate with department heads to understand specific training requirements for various teams.
Develop training materials, including presentations, handouts, and multimedia content.
Facilitate training sessions through a variety of mediums, such as in-person workshops, webinars, and e-learning modules.
Evaluate the effectiveness of training programs through assessments and feedback, making continuous improvements.
Stay current on industry trends and best practices in training and development.
Participate in projects that introduce new or updated software initiatives.
Other duties
Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications and job-related skills:
Bachelor or Associate degree
Proven experience in the role of corporate trainer or similar
Excellent presentation and communication skills.
Strong organizational and multitasking abilities.
Familiarity with different training methods and techniques.
Ability to assess training needs and develop targeted programs.
Proficiency in using training tools and platforms.
Certification in training and development is a plus
Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.
In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.
Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact *****************************. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.
Equal Employment Opportunity | EEO is the Law - Supplement | Pay Transparency
Medication Technician (Medication Assistant)
Technical Assistant Job 12 miles from Richmond
** The Hamptons at Meadows Place** ** Stafford, TX** **The Hampton at Meadows Place** is currently hiring! Are you an experienced **Medication Technician** We are currently searching for experienced **Medication Technicians** to join our team and provide care and assistance of medication administration for our amazing residents according to their Individual Service Plan and Physician Orders.
If this sounds like an opportunity that you might be interested in apply today! We would love the opportunity to speak with you!
**The Hampton at Meadows Place**, an **AgeWell Solvere Living** managed community, is currently hiring for our Assisted Living & Memory care community located in **Meadows Place, TX**. Team members at our community agree their roles within the community holds a very special meaning after they became a part of the AgeWell Solvere Living family! We pride ourselves on creating a clean and friendly work environment where our company values are centered around building relationships through integrity, transparency, loyalty and entrepreneurship!
**As a Great Place to Work for 6 years in a row , AgeWell Solvere Living proudly offers:**
* Medical, Dental, and Vision
* Company paid Life Insurance & Voluntary Disability
* Paid Time Off and Holidays
* 401(k) Retirement Savings Plan
**At AgeWell Solvere Living we believe in Diversity, Equity and Inclusion to learn more click on the link below:**
**Purpose:**
The Medication Assistant is responsible for the care and assistance of medication administration of residents according to their Individual Service Plan and Physician Orders. They report to the Wellness Director or their designee.
**Qualifications -**
**Education and Experience:**
* Each team member who assists or administers medication shall be authorized by the applicable state governing authority.
* Meet requirements of the state assisted living medication assistant guidelines
* Preferably experience in medication assistance with older adults.
* Experienced and interested in working with older adults.
* Demonstrates organizational skills
* Mature, pleasant, friendly, and cheerful personality.
**Responsibilities -**
**Essential Functions:**
* Administer and/or assist with self- administration of prescribed medication to residents and maintain related medical records under the supervision of the RN and/or LPN.
* Verify identity of resident receiving medication and record name of drug, dosage, route, and time of administration on specified forms of records.
* Presents medication to residents and observes ingestion or other application, assists or administers medication, using specified procedures.
* Take vital signs or observes residents to detect respond to specified types of medication and prepares report or notifies designed personnel of unexpected reactions.
* Document reasons prescribed drugs are not ingested by resident.
* Adhere to community medication policies.
* Administers or assists with medication administration via the following routes: oral, topical, eye, ear and nose, rectal, transdermal, sublingual and buccal per state and certification guidelines.
* May receive supply of ordered medications from the pharmacy
* May record and restock medication inventory.
* Complete required annual medication training.
* Provide personal care to the resident in a compassionate and understanding manner.
* Under the direction of the RN or Wellness Manager, the medication assistant may perform the following duties:
* Provide bed bath, shower or tub bath as appropriate
* Provide appropriate care of skin, hair, nails, mouth and feet
* Provide good body alignment, positioning, and range of motion exercises for non-ambulatory patients
* Assist resident in and out of bed and with ambulation
* Assist resident with use of bedpan, urinal, commode and bathroom
* Assist with feeding and dressing residents
* Monitor and record temperature, pulse, respirations and blood pressure, as directed by the Wellness Manager. Significant changes in the resident's condition will be reported to the Wellness Manager immediately.
* Change simple dressings and ostomy bags
* Assist with catheter cares
* Remind and assist resident in taking pre-measured medications
* Maintain an accurate and complete record of care provided and document observations appropriately
* Perform various housekeeping duties related to resident care
* Responsible for maintenance of electronic medical records, written documentation, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
* Provides outstanding service to all Residents, family members, responsible persons, and visitors of Residents.
* Facilitates socialization among Residents by leading activities
* Invites and/or reminds Residents to participate in planned activities.
* Carries out other duties as assigned by the Wellness Director or designee to ensure smooth operation of the program and to meet resident needs
* May have their picture taken and image used in social media or community advertising.
* May be video recorded from devices installed by families in residents' apartments.
State Carded NDT Technician Assistant
Technical Assistant Job 27 miles from Richmond
Assist NDT Technicians with inspections of structures, pipelines or other components and materials using x-ray, ultrasound or related equipment.
Essential Functions
Assist in the setup and to utilize equipment for non-destructive testing of components and materials in accordance with applicable codes, standards, specifications, and procedures.
Assist in the process of performing non-destructive testing (NDT) inspections, such as gamma radiography, x-ray radiography, magnetic particle, liquid penetrant, ultrasonic, leak testing and visual inspections.
Assist in the NDT examination techniques. Select, prepare, load, calibrate, or operate equipment used in the non-destructive testing of products or materials.
Assist in the identification of defects in materials using testing techniques.
Drive Company vehicles and maintain safe driving record.
Train on experienced tasks and learn new tasks from Lead Technicians.
Follow instructions to ensure safety of entire team.
Other Functions
Perform general cleaning and minor maintenance duties to maintain company vehicles, routinely inspect equipment and maintain shop areas in a clean, orderly and functional condition.
Perform duties as assigned.
Knowledge, Skills, Abilities
Mechanical - Basic mechanical knowledge.
Safety - Knowledge of, and willingness to follow, applicable safety regulations, policies and procedures. Apply these safety standards in the work environment and look out for other crew members.
Able to Work a Demanding and Flexible Schedule - Strong work ethic required. Able to work long periods of time, up to 16-hour days. Able to respond to call-outs on short notice and to stay on site, including long distance travel for extended periods of time.
Physical Demands - Able to frequently lift and carry objects up to 75 pounds on loose, rough or uneven terrain. Able to occasionally exert maximum muscle force to lift, push, pull, or carry objects up to 150 pounds with assistance. Climbing and working at heights, balancing, stooping, kneeling, crouching, reaching, handling, standing for long periods, walking, pushing, pulling, repetitive motion, working in confined spaces, working in extreme cold and heat, visual acuity, working near hazards including moving mechanical parts, working near electrical components and exposures to chemicals. Applicants must meet weight restrictions to ensure their safety when utilizing safety harnesses.
Professional Appearance and Conduct - Dress appropriately for the assignment and maintain good hygiene.
Customer Service - Interact professionally with customers. Punctual arrival to assignments.
Team Work - able to work effectively as part of a team and to follow specific instructions.
Requirements
Education
High School Diploma or GED.
Certification and Licensure
Valid driver's license. Insurability through PROtect, LLC. insurance carrier. State Card Preferred.
Work Experience
Prefer some previous work-related skill, knowledge or experience.
Assist Technician
Technical Assistant Job 34 miles from Richmond
Summary/Objective:
The Assistant Technician for Leak Repair is responsible for safely detecting, locating, evaluating and repairing leaks onsite at client work locations. Interacting with various customers to increase company presence in an assigned geographic area, as well as supervising and training new technicians or assistant technicians. The Assistant Technician is responsible for promoting the safety, quality, and integrity culture at Colt.
Essential Functions and Responsibilities:
Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices alerting others regarding potential hazards both pertaining to and not pertaining to your scope of work
Performs all duties as assigned and adheres to Colt's Core Values
Assists in assesses leaking components and reports on findings to operations, engineering, and customer representatives
Assists in leak repair operations that may include any of the following techniques and tasks:
Drill and tap of components
Wire wrap and banding
Use measuring tools such as calipers, tape measure, to obtain complex design criteria
Various Clamp and enclosure installation
Measuring Complex geometries of components
Maintain on call status with ability to respond to customers rapidly and travel immediately to address customers emergency on site.
Assist in inspecting leak repair device provided by manufacturing as part of quality control prior to installation
Identifies the necessity for the use of proper safety equipment, in coordination with the plant, and Colt's safety matrix in order to perform all projects as safely as possible.
Assists with documentation and administrative procedures as required from a job to job basis
Communicates and collaborate with, field personnel, client representatives and management in order to obtain successful completions of projects
Maintains awareness of company products and services available to customer
Be willing to assist with sales functions throughout assigned territory
Willingness to take direction from supervisory and maintain good attendance
Adhere to quality procedures and demonstrate a strong safety culture
Skills/Knowledge/Abilities:
High school diploma or equivalent required. Technical or Trade school or related education preferred
Entry level position but must have mechanical aptitude and skills
Some experience with on-line leak repair preffered
Must be able to pass routine and random drug screening
Ability to perform a variety of tasks, often changing assignments on short notice
Must be able to understand, speak, and write English
Ability to prioritize and complete work assignments by specific deadlines
Knowledge of plant maintenance and repair work preferred
Have obtained or has the ability to obtain OSHA 10 And OSHA 30 certification.
Work Conditions
Position is based out of a branch or site location with a geographic responsibility
Field duties require indoor and outdoor work in a plant or industrial atmosphere
Interaction with other crew employees, as well as supervisors and customer personnel
Working around production machinery with extreme heat, and noise levels
May be required to work in or near extreme hot or cold environments.
Must be able to wear safety equipment as required by the safety department for personal protection on a per job basis
May be at more than one job site in a day and must be able to tolerate climate changes
May be required to travel out of town on a periodic basis
Physical and Mental Requirements
Ability to lift and carry 75 pounds
Must be able to walk and climb throughout industrial areas including steps and ladders
Ability to Communicate with customers in high stress environments,
Ability to work on elevated or hard to reach surfaces and areas in a variety of locations throughout industrial facilities.
Must be able to manage time and schedule on a weekly basis and be able to travel when necessary to offsite locations
Ability to maintain focus and multitask effectively on a variety of Job scopes for different locations
Excellent communication skills, must be able to follow Standard Operating Procedures, evaluate each individual job scope, and mitigate all safety hazards with proper safety precautions and personal protective equipment.
Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above
Monitor Tech/Assistant - FT/Days
Technical Assistant Job 27 miles from Richmond
At Houston Methodist, the Monitor Technician/Assistant position is responsible assisting in the delivery of patient care and services and performs key functions that support the interprofessional healthcare team in delivering high quality, cost-effective care. This position maintains competency in electrocardiography (EKG), monitoring/computer skills), pulse oximetry (SpO2), as appropriate. The Monitor Technician/Assistant employs effective, prompt communication throughout the hospital complex. This position oversees multiple priorities and provides direct patient care by performing patient preparation for monitoring. The Monitor Technician/Assistant must be able to perform the duties and functions of a Unit Administrative Assistant.
PEOPLE ESSENTIAL FUNCTIONS
Promotes to a positive work environment with the interprofessional care team to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear, and professional.
Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Initiates contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
Provides direct patient care by performing patient preparation for monitoring.
Responds to the nurse call system, contacts nursing personnel as appropriate, and follows through with meeting patient needs.
Organizes workload, utilizing all available work time by assisting others and performing additional tasks.
Receives information from various sources that is assimilated and communicated in an accurate, timely and effective manner.
Demonstrates progressive skills through peer-to-peer accountability towards improving department score for patient satisfaction.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Proficiently demonstrates EKG rhythm interpretation. As appropriate, monitors O2 sats and blood pressure, understanding parameters when to call a nurse.
Promotes quality patient care by vigilant identification of changes or abnormalities in EKG morphology. Takes corrective action or communicates immediately, when appropriate, to proper personnel.
Provides and accurately processes documents, quality data, and related centralized telemetry monitor (CTM) records.
Ensures all patient care equipment has had QC performed as required, is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.
Reports near misses and inputs errors promptly into TAPS to improve processes and identify trends. Contributes to identification of corrective action and improvement activities and contributes to meeting department and hospital targets for quality and safety.
FINANCE ESSENTIAL FUNCTIONS
Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks, assisting coworkers as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
Participates in department projects and shared governance activities.
Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
EKG interpretation skills
Two years of secretarial/office or college/vocational training
Prior healthcare and/or medical terminology experience preferred
LICENSES AND CERTIFICATIONS - REQUIRED
CCT - Certified Cardiographic Technician (CCI) within 1 year OR
CET - Certified EKG Technician (NHA) within 1 year OR
ECG - Certified ECG Technician (ACA) within 1 year OR
CET - Certified EKG Technician (NPS) within 1 year OR
CMT-BC - Certified Monitor Technician (ABCM) within 1 year OR
NRCEKG - Nationally Registered Certified EKG Technician (NAHP) within 1 year OR
ECG-B - Certified Electrocardiogram - Basic within 1 year OR
NTA - National Telemetry Technican (NTA) within 1 year AND
BLS - Basic Life Support (AHA)
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers
Successful completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during initial and ongoing orientation
Maintains competency in non-invasive blood pressure (NIBP) and pulse oximetry (SpO2), as appropriate
Demonstrates proficiency in the use and maintenance of equipment such as Remote Viewing Station (RVS), transmitters, monitoring equipment, computers, facsimile, and printer
EKG interpretation skills
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform No
Scrubs Yes
Business professional No
Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area No
May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Technical Support Specialist
Technical Assistant Job 27 miles from Richmond
We are seeking a detail-oriented and proactive Technical Support Specialist to join our IT team at [Law Firm Name]. The ideal candidate will be responsible for providing technical assistance and support to the firm's employees, ensuring the efficient operation of all hardware, software, and network systems. This role requires excellent communication skills, a strong understanding of legal technologies, and the ability to troubleshoot and resolve technical issues in a timely and effective manner.
Key Responsibilities:
Technical Support
Provide first-line support for hardware and software issues across the firm.
Assist staff with technical troubleshooting via phone, email, and in-person.
Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices.
Perform software installations, configurations, and upgrades.
Support applications commonly used in the legal industry, such as document management systems, billing software, and case management tools.
User Support & Training
Provide user training on software applications, IT systems, and best practices for security and data management.
Create and maintain user documentation for common technical processes and troubleshooting steps.
Act as the primary point of contact for all tech-related queries from attorneys and staff.
System Maintenance & Monitoring
Assist in monitoring network performance and resolving any related issues.
Perform regular software updates, patches, and system checks.
Help manage backups and ensure data integrity for critical systems.
Hardware & Software Management
Assist with procurement and setup of new hardware and software for users.
Configure and maintain devices such as computers, printers, and mobile phones.
Track and manage hardware inventory, ensuring efficient allocation and timely replacement.
Security & Compliance
Support the firm's compliance with data security policies and legal industry regulations.
Help enforce IT security best practices, including password management, multi-factor authentication, and encryption.
Collaboration with IT Team
Work closely with other IT professionals on troubleshooting and escalated issues.
Assist in the implementation of new technologies and IT infrastructure.
Participate in disaster recovery planning and execution.
Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Experience:
Minimum 2-3 years of experience in a technical support or IT role, preferably in a law firm or professional services environment.
Familiarity with legal software applications such as document management, case management, and billing software.
Experience in troubleshooting hardware, software, and network issues in a fast-paced environment.
Skills:
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff.
Ability to prioritize and manage multiple tasks efficiently.
Knowledge of network systems, security protocols, and data backup procedures.
Working Conditions:
Full-time, on-site role with occasional after-hours support as needed.
Some travel may be required within the local area for hardware installations or office relocations.
Houston Onsite Technical Support & Sales Representative
Technical Assistant Job 27 miles from Richmond
This position requires newly hired Technical Support and Sales Representatives to work in our office located at 10720 W Sam Houston Pkwy N, Houston, TX 77064 Technical Support & Sales Representative Pay Rate: $20.00 /hour base pay
Schedule: 5 days/week (average) Full Time
Make money moves with Asurion!
$20/hr base pay (guaranteed)
Pay Per Experience (PPX) Model - incentive pay based on positive customer outcomes. Top experts make up to $32+/hr!
You will move to the PPX Model once your training has been completed (4-6 weeks average time to train)
The only thing we're more passionate about is our people.
At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions.
We take care of you (benefits/perks):
Base pay is guaranteed and paid biweekly. Earned pay can now be accessed early!
Based on your sales performance, you'll get extra money
We offer 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills.
Generous medical, dental and vision benefits program after 30 days of employment
401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support
Employee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities
Visit Asurion Benefits Central: ******************************** to explore our perks, including Part-Time and Full-time medical, dental and vision benefits!
As a Technical Support & Sales Representative, here's what you can expect to do:
Evaluate and troubleshoot with customer concerns
Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication
Utilize call center technology to solution, input, track, and report customer issues
Meet goals and grow from feedback and coaching
3-4 weeks of in class training, additional 2-4 weeks of floor training directly paired with peers
Sell Asurion smart home and other products on every call
Directly connected to PPX incentives
Spending 4-8 hours daily working at a computer in a call center environment (high noise levels, using headset 90% of the time)
When needed, escalate calls appropriately
Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Here's what you'll bring to the team:
Minimum education: Highschool Diploma (or equivalent)
Strong knowledge of software troubleshooting techniques
Ability to achieve sales and customer experience goals and objectives
oThis is a sales role, team members in this role have sales activity goals that must be met to be successful
Competence to retain knowledge and solve customer concerns through memorization of product offerings and customer information
Strong attention to detail while multitasking with speed and accuracy
Excellent phone etiquette and communication skills
Flexibility to adapt to the needs of the customer, the business, and your team
Display commitment through a reliable track record of attendance and performance
Computer literacy and ability to type 25-35 words per minute and learn call center software
A passing hiring assessment (soft skill scenario modeling and product knowledge)
Existing knowledge of multiple hardware platforms and operating systems, or willingness to learn
Including but not limited to Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications
Please note that this is not a remote position. The Technical Support Representative will be required to work on-site at our location.
About Asurion
At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.
• Put Customers First
• Play A Team Sport
• Take Ownership
• Collaborate and Then Commit
• Reach Full Potential
Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
#asurioncareers PandoLogic. Keywords: Sales Engineer, Location: Houston, TX - 77007
Assist Technician
Technical Assistant Job 35 miles from Richmond
Summary/Objective:
The Assistant Technician for Leak Repair is responsible for safely detecting, locating, evaluating and repairing leaks onsite at client work locations. Interacting with various customers to increase company presence in an assigned geographic area, as well as supervising and training new technicians or assistant technicians. The Assistant Technician is responsible for promoting the safety, quality, and integrity culture at Colt.
Essential Functions and Responsibilities:
Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices alerting others regarding potential hazards both pertaining to and not pertaining to your scope of work
Performs all duties as assigned and adheres to Colt's Core Values
Assists in assesses leaking components and reports on findings to operations, engineering, and customer representatives
Assists in leak repair operations that may include any of the following techniques and tasks:
Drill and tap of components
Wire wrap and banding
Use measuring tools such as calipers, tape measure, to obtain complex design criteria
Various Clamp and enclosure installation
Measuring Complex geometries of components
Maintain on call status with ability to respond to customers rapidly and travel immediately to address customers emergency on site.
Assist in inspecting leak repair device provided by manufacturing as part of quality control prior to installation
Identifies the necessity for the use of proper safety equipment, in coordination with the plant, and Colt's safety matrix in order to perform all projects as safely as possible.
Assists with documentation and administrative procedures as required from a job to job basis
Communicates and collaborate with, field personnel, client representatives and management in order to obtain successful completions of projects
Maintains awareness of