Technical Support Specialist
Technical assistant job in Kansas City, MO
About the Role
We're looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You'll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with occasional travel required.
What You'll Do
Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably.
Troubleshoot and resolve hardware, software, and network issues quickly and effectively.
Keep an accurate record of all IT equipment, software, and office technology.
Assist with office moves, new setups, and technology upgrades.
Identify opportunities to improve processes and workflows, and bring them to the team's attention.
Install, configure, and maintain computers, peripherals, and other office technology.
Travel up to 30% as needed for office support or project work.
Be in-office at least three days per week, with flexibility for additional days depending on business needs.
What We're Looking For
3+ years of experience in IT support or a related field.
Strong skills with Microsoft Office and experience with document management systems, such as NetDocuments.
Solid understanding of networking fundamentals and hands-on troubleshooting for hardware and software.
Experience supporting network printers, copiers, and multifunction devices.
Knowledge of iOS devices and mobile device management (MDM) tools is a plus.
Ability to provide clear guidance and basic training to end-users.
Bachelor's degree in Information Technology, Information Systems, or a similar field preferred.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Help Desk Technician - PT
Technical assistant job in Gladstone, MO
Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service.
ESSENTIAL FUNCTIONS
* To maintain an excellent level of customer service across all user groups
* Provide Tier I technical support and troubleshooting
* Phone support
* Remote support
* In person support
* Provide Coverage for the Service Desk office space
* Classroom technology support
* Airtame and Airtame Hub Devices
* Projector/TV connections
* iPad w/ attendance software
* User account management
* New account creation
* Password resets
* Network connectivity troubleshooting
* Able to work effectively with the Windows Operating systems
* Able to work effectively with Mac OS
* Phone system administration and troubleshooting
* Cell phone support and troubleshooting
* Provide basic end user troubleshooting for campus software and systems
QUALIFICATIONS / REQUIREMENTS
Qualifications include:
* Christian with high integrity, actively pursuing a relationship with God
* Minimum of one (1) year experience in the field
* Certifications in related fields will be given consideration
* Proficient in Windows Operating systems, including Windows 10 and 11
* Experienced with iPad and MacBook
* Outstanding knowledge of Active Directory users and computer operations
* Must exhibit advanced technical troubleshooting skills
* Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred
* Must be a self-starter, able to work independently as well as in a team atmosphere
* Positive Attitude
* Desire and willingness to learn
* Able to prioritize and maintain multiple job requests
* Must be able to pass background screening, including driving record
* Eligible to work in the United States
WORKING CONDITIONS
* Maximum 10 hours/week
* Shared office environment
* Office Hours - Monday - Friday, 8 am to 4:30 pm
PHYSICAL REQUIREMENTS
* Frequently required to sit or stand for periods of time at desk or computer station
* Occasionally required to stand, walk, and reach with hands and arms.
* Able lift and/or move up to 25 pounds.
* Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.
Midwestern Baptist Theological Seminary is an Equal Opportunity Employer
Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation
Neurodiagnostic Tech Assistant - PRN
Technical assistant job in Kansas City, KS
Title Neurodiagnostic Tech Assistant - PRN Varies - PRN Cambridge Tower A / Career Interest: Neurodiagnostics Technician Assistant works under the general direction of the Neurodiagnostics Manager and in partnership with the Neurodiagnostics Technicians to perform support care activities with a customer service focus, providing culturally sensitive care to meet patient always. Demonstrate competence in areas of critical thinking, interpersonal relationships, and technical skills to perform restorative care in addition to surveillance and basic interpretation of various physiological monitoring for patients on designated nursing units.
Responsibilities and Essential Job Functions
* Assist with Electroencephalograph monitoring of patients as requested. Inclusive of electrode replacement, troubleshoot loose electrode connections, assign equipment and appropriately label and tag the data collection to match the medical record.
* Assure the brain waveforms recording are free of artifacts and the equipment software is programmed with precision for the assigned patient.
* Report all observed patient concerns and changes in condition to nurses and/or EEG technicians.
* Perform minor maintenance and cleaning of equipment, bed rail pads and restock supplies as needed
* Perform ambulation, hyperventilation and photic stimulation to trigger neurologic response on designated EEG monitoring patients.
* At the conclusion of data collection, disconnect patients from the electrode, clean and remove equipment and bed rail pads from patient room.
* Assure that the patients are within view of camera(s) at all times
* Ensures that all interventions and/or patient interactions are appropriately documented in the patient's medical record.
* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
* High School Graduate
Preferred Education and Experience
* Applying to or already enrolled in a CAHEEP Neurodiagnostic Program
* Associates Degree
* Experience in a healthcare, biotechnology, or biosciences related field
Required Licensure and Certification
* Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
Knowledge Requirements
* Windows computer software required
Time Type:
Part time
Job Requisition ID:
R-48550
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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Auto-ApplyIT Support Analyst
Technical assistant job in Kansas City, MO
We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices.
* Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides.
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Support cloud-based applications and platforms, ensuring seamless integration and functionality.
* Manage user accounts, permissions, and access control across various IT systems.
* Assist in the development and enforcement of IT policies, procedures, and best practices.
* Provide training and guidance to employees on IT tools and cybersecurity awareness.
* Participate in IT audits, risk assessments, and compliance initiatives.
* Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts.
Skills - Qualifications:
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection.
* Knowledge of cloud computing platforms such as Azure and SharePoint is an asset.
* Highly motivated with the ability to work independently.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Education/Experience:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus.
* Successfully managed small- to medium-sized projects for a minimum of two years.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $34 - $36 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Neurodiagnostic Tech Assistant - PRN
Technical assistant job in Kansas City, KS
Position TitleNeurodiagnostic Tech Assistant - PRNVaries - PRNCambridge Tower A / Career Interest:Neurodiagnostics Technician Assistant works under the general direction of the Neurodiagnostics Manager and in partnership with the Neurodiagnostics Technicians to perform support care activities with a customer service focus, providing culturally sensitive care to meet patient always. Demonstrate competence in areas of critical thinking, interpersonal relationships, and technical skills to perform restorative care in addition to surveillance and basic interpretation of various physiological monitoring for patients on designated nursing units.
Responsibilities and Essential Job Functions
Assist with Electroencephalograph monitoring of patients as requested. Inclusive of electrode replacement, troubleshoot loose electrode connections, assign equipment and appropriately label and tag the data collection to match the medical record.
Assure the brain waveforms recording are free of artifacts and the equipment software is programmed with precision for the assigned patient.
Report all observed patient concerns and changes in condition to nurses and/or EEG technicians.
Perform minor maintenance and cleaning of equipment, bed rail pads and restock supplies as needed
Perform ambulation, hyperventilation and photic stimulation to trigger neurologic response on designated EEG monitoring patients.
At the conclusion of data collection, disconnect patients from the electrode, clean and remove equipment and bed rail pads from patient room.
Assure that the patients are within view of camera(s) at all times
Ensures that all interventions and/or patient interactions are appropriately documented in the patient's medical record.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
High School Graduate
Preferred Education and Experience
Applying to or already enrolled in a CAHEEP Neurodiagnostic Program
Associates Degree
Experience in a healthcare, biotechnology, or biosciences related field
Required Licensure and Certification
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
Knowledge Requirements
Windows computer software required
Time Type:Part time Job Requisition ID:R-48553
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
Need help finding the right job?
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Auto-ApplyImaging Tech Assistant, PRN
Technical assistant job in Saint Joseph, MO
Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.
Shift: Variable
Time Type: PRN
Facility/Clinic Name: St. Joseph Memorial Hospital
Position Summary
Responsible for performing radiology support and clerical duties
Principal Accountabilities
Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality
Education
High School diploma or equivalent preferred
Licenses and Certification
BLS
Experience and Skills
Technical Experience: 1 year medical experience preferred
Physical Activities
Intermittent hand manipulation required
Intermittent lifting and carrying of 50 pounds
Role Specific Responsibilities
Transports/escorts patients per department policies.
Ensures patients have a completed safety questionnaire for MRI Technologist review
IV competent to assist with IV starts if needed
Positions patients for exams with technologist
Assists in Producing Pocket Health access sheets and CDs, uploads CDs for comparison images
Office duties, typing and PC responsibilities as needed.
Schedules exams.
Orders and maintains supplies.
Other duties as assigned
Compensation (Commensurate with experience):
$17.92 - $26.88
To access our Benefits Guide/Plan Information, please click the link below:
***********************************
Auto-ApplyTechnology Intern - Summer 2026
Technical assistant job in Kansas City, MO
**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
We are looking for self-motivated collaborative individuals with a passion for digital innovation, teamwork, and problem solving. As a Technology Intern within HNTB's Digital Transformation Solutions Team, you'll have the opportunity to work closely with our talented tech team. You'll gain hands-on experience, contribute to real-world projects, and learn from industry experts. This internship is designed to provide exposure to various aspects of technology within the transportation industry, including software development, data analytics, asset management, resiliency, geospatial solutions and more.
As an intern, you'll have the opportunity to learn and grow, so don't worry if you don't know everything right away. Be curious, ask questions, and take advantage of the learning experience!
Relocation and housing are not provided for this position.
**What You'll Do:**
+ Assists project team members with various support tasks.
+ Conducts basic research and data collection.
+ Maintains records, collections and files related to specific projects.
+ Assist in the development of graphics, presentation materials and reports.
+ Performs other duties assigned.
**What You'll Need:**
+ Enrolled in a related undergraduate or graduate program
**What We Prefer:**
+ Strong problem-solving skills and a passion for technology.
+ Proficiency in at least one programming language (e.g., Python, Angular, React, C#, C++).
+ Familiarity with databases, cloud computing, or networking concepts.
+ Excellent communication and teamwork abilities.
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
\#MZ
\#DigitalInfrastructureSolutions
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Locations:
Austin, TX, Chicago, IL, Kansas City, MO
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The approximate pay range for Illinois is $22.61 - $33.91. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Intern
**Full/Part Time:** Full time
**Job Category:** Planning Group
**ReqID:** R-27864 #college
IT Desktop Support - Associate // Kansas City MO 64111
Technical assistant job in Kansas City, MO
Business IT Desktop Support - Associate Division Healthcare Contract 3 Months Qualifications Brief Description Providing technical guidance to a wide range of users over phone, via email and at colleague's work stations. Prioritizing work schedules to minimize operational down time.
Requirements
·
High level customer services skills
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An empathetic and approachable manner
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A passion for IT and the ability to learn new technologies
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The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team.
·
Minimum of Bachelor's Degree or 3 year's desktop support experience
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Experience with Microsoft desktop applications (Office, Outlook, etc.)
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Experience with Microsoft Active Directory
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Good written and verbal communication skills
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Minimal travel, as necessary
·
Willing to work weekends/nights as needed for system upgrades
·
Microsoft certification (MSCE) preferred
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Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users is desirable
·
Experience supporting Android and iOS mobile devices
Specific Job Duties
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Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, RightFax, Filemaker, Symantec Endpoint Protection, SAS, etc.)
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Support/educate end-users
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Image systems via Ghost and/or SCCM
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Utilize the SCCM to deliver new/updated software packages to the desktops/laptops
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Maintain license inventory of all desktop computer applications
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Maintain physical inventory of all desktop & laptop computers
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Perform minor troubleshooting & repair of computers
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Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty
·
Provide remote support and troubleshooting.
·
Provide Desktop Team leadership
·
Attend team meetings
·
Make recommendations for improvement to Manager, Site Support
·
Other duties as assigned by Manager, Site Support
If you are available and interested then please reply me with your
“
Chronological Resume”
and call me on
**************
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Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
Easy ApplyTechnical Support Representative
Technical assistant job in Saint Joseph, MO
Responsibilities:
Provide daily support to Conexon clients via phone, email, or chat.
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received.
Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures.
Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades.
Perform other duties as assigned to fulfill the objectives of this position.
Clinical Technology Specialist
Technical assistant job in Kansas City, KS
ForTec Medical is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec's commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment.
What We Offer:
At ForTec, caring for others starts with caring for our team. That's why our benefits go beyond the basics:
Paid Time Off: Company paid holidays, a floating holiday, and generous paid time off.
Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
Extras That Matter: Free Teladoc account, employee assistance programs, and uniforms for field team members. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.
Job Description
As a Clinical Technology Specialist, you will play a vital role in ensuring the successful use of advanced, innovative surgical technologies. We offer comprehensive training to equip you with the skills and confidence to thrive in your role.
Primary Responsibilities:
Set up and operate surgical technologies to provide technical equipment guidance as needed to surgeons and staff before and during surgery
Perform preoperative checklists, sterilization, equipment calibrations, and complete necessary documentation
Load and transport surgical technologies to healthcare facilities. Driving is an everyday responsibility of this role with occasional overnight travel
Practice safe vehicle operations, safe workplace practices, and laser safety techniques
Meet customer needs, provide exceptional customer service, and foster strong, professional relationships with both ForTec team members and healthcare partners
Qualifications
Requirements:
Must be able to work a flexible schedule with early mornings, evening cases, and occasional weekend coverage or overnight travel
Professional demeanor and strong team-oriented mindset
Must be able to meet the credentialing requirements of assigned medical facilities, which include client-required immunizations
Basic computer/smartphone proficiency
High School diploma or equivalent
Must hold a valid U.S. driver's license with no major violations
Ability to push, pull, and manipulate medical equipment over 50 pounds
Ability to frequently bend, stoop, sit, and stand for long periods of time
What You Need to Be Successful:
Ability to work independently
Self-starter with excellent problem-solving abilities
Outstanding communication and customer service skills
Strong organizational skills with a high attention to detail
Preferred Background:
If you have prior medical, EMT, Surgical Technologist, or military experience, your background can provide a smooth transition into the clinical technology specialist role.
If you have experience working long days, unpredictable schedules, early mornings, and are eager to learn, we will train you!
Join ForTec Medical - make YOUR impact today!
Additional Information
All your information will be kept confidential according to EEO guidelines.
The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Data Analyst/Technical Support Specialist
Technical assistant job in Kansas City, KS
Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities:
Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs.
Provide general helpdesk support to staff, troubleshooting hardware and software issues.
Manage and support Microsoft 365 applications, including user account management and troubleshooting.
Assist in the deployment and management of Microsoft Intune for mobile device management.
Collaborate with team members to identify and implement technology solutions that enhance productivity.
The qualified candidate must have expertise in one or more of the following:
SQL/Data analysis and reporting
Database cleaning, validation, and quality assurance techniques
Mobile Device Management/Microsoft Intune
Watchguard or similar firewalls
IAM (Identity and Access Management)
Documentation and Change Management
Candidate must also have the following general qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
COMPTIA or Microsoft/Azure Certifications are highly desirable.
Experience in a nonprofit or legal environment is preferred.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication skills, both verbal and written.
Friendly demeanor with a good sense of humor.
Salary $70,000 + DOE Benefits:
Medical Plans with PPO or HSA options
Dental Plan
Vision Plan
Life Insurance
Short-term and long-term disability
Accident Insurance
Critical Illness Insurance
Flexible Spending Accounts for medical and dependent care
Health Savings Accounts
Paid Time Off: Holidays, Personal, Sick and Vacation
Travel and parking reimbursement
401k and employer match.
Please visit ********************************************* to submit your application, resume and cover letter.
LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.
Support Technician
Technical assistant job in Kansas City, MO
Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
The Support Technician will provide support for the organization's computer end users. This position will be responsible for providing instruction to end users, repairing software malfunctions, including software upgrades as deemed necessary by application product owners. All activities will be performed in support of the strategy, vision and values of JE Dunn.
* Autonomy & Decision-Making: Follow directions and refers all exceptions to supervisor.
* Career Path: Senior Support Technician
Key Role Responsibilities - Core
End User Support FAMILY - CORE
* Identifies, researches and solves basic end user inquiries regarding PC, tablet, and telephony issues, utilizing phone and remote-control software.
* Creates and assigns work orders in the IT ticketing system, and documents resolutions.
* Maintains records of daily data communication transactions, problems, remedial actions taken and installation activities.
* Provides instructions regarding proper use of hardware and software systems as they are deployed to end users.
* Performs software repairs and maintenance as required by IT.
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
* Ability to perform work accurately and completely, and in a timely manner
* Communication skills, verbal and written
* Proficiency in MS Office
* Listening skills
* Ability to quickly and effectively solve complex problems
* Ability to deliver quality through attention to detail
* Thorough knowledge of personal computer software including operating systems
* Thorough knowledge of PC components and associated hardware
* Ability to solve technical issues
* Knowledge of networking and telecommunications
* Ability to build relationships and collaborate within a team, internally and externally
Education
* Associate's degree in computer science or related field (Required)
* In lieu of the above requirements, relevant experience will be considered.
Experience
* 0 -2 years previous help desk or desktop experience (Preferred)
Working Environment
* Must be able to lift up to 25 pounds
* May require periods of travel
* Normal office environment
* Frequent activity: Sitting, Viewing Computer Screen
* Occasional activity: Standing, Walking, Bending, Reaching above Shoulder
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
Why People Work Here
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts
About JE Dunn
For more information on who we are, click here.
EEO NOTICES
Know Your Rights: Workplace Discrimination is Illegal
California Privacy Policy
E-Verify
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish)
Right to Work (English)
Right to Work (Spanish)
Help Desk Technician
Technical assistant job in Kansas City, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner.
• Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction.
• Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system.
• Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs).
Qualifications
• 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree
• Microsoft Certified Windows 7, Configuring (70-680)
• Experience in a Call Center or Service Desk Environment- Required
• High School Diploma
Additional Information
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you!
If you are interested, reach out to me at 407-434-0381.
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity,
please pass along my contact information!
Technical Support Representative
Technical assistant job in Kansas City, MO
The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.
Requirements
Responsibilities and Essential Job Functions:
Provide daily support to Conexon clients via phone, email, or chat.
Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received.
Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures.
Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades.
Perform other duties as assigned to fulfill the objectives of this position.
Job Skills and Qualifications:
Required
High school diploma or equivalent required
Excellent customer service and problem-solving skills
Detail oriented individual
Strong communication skills and ability to remain calm and professional in all circumstances
Ability to multitask between systems and adapt to change
Must be able to work independently and with a team
Analytical thinker with technical aptitude
Preferred
Associate Degree or higher
Telecom industry experience a plus
Previous customer service/or technical support experience
Physical Requirements:
Normal office conditions, some irregular hours may be required. Majority of time spent on the computer and phone.
We are currently hiring for the following shift:
Friday-Monday, 8am-7pm
Technical Support Technician (Comms) - MTCCS
Technical assistant job in Leavenworth, KS
Job Title: Technical Support Technician (Comms) Location: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
• Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
Auto-ApplyTechnical Support Agent II
Technical assistant job in Kansas City, KS
External Title: Technical Support Agent II
Department: IT - Customer Service Center
Reporting to the Customer Support Center Manager, the First Level Support Technician plays a key role as the front line of AWG IT's Help Desk (CSC). The primary responsibilities of this entry-level IT support role include providing excellent customer service and technical solutions to customers, handling reports of IT issues, managing IT ticketing system, ensuring each issue or request reported logged accurately and IT troubleshooting is completed. In addition, Tech Sr will do IT troubleshooting, printer troubleshooting, access support, as well as other IT support issues that can be resolved in a moderate amount of time. The Customer Support Center is a 24/7 support operation in the AWG IT Department.
Responsibilities:
Customer Service (60%)
Provides excellent customer service to all customers who contact AWG CSC (Customer Support Center)
Provide documented and standard troubleshooting and resolution to customers.
Effectively log all IT system support incidents and requests using AWG's IT ticket system (ServiceNow).
Ensure incidents and requests are managed and updated regularly to track the resolution of the incidents and provide timely feedback to the customer.
Understand support workflow within the IT Department and the AWG Business.
Effectively communicates, verbally and in writing, to ensure efficient resolution of incidents.
Deliver Solutions, Support & Availability Service (40%)
Collaborate with customers, business partners, and teammates to understand reported issues and provide solutions and outcomes to minimize business disruption.
Understand support workflow within the IT Department and the AWG Business.
Effectively communicates, verbally and in writing, to ensure efficient resolution of incidents.
Communicate priorities to the technology organization to drive effective business solutions.
Maintain verbal and written issue identification and status updates to customers and leadership.
Requirements:
PC skills with use/knowledge of Google Application Suite, MS Office or comparable software.
Ability to follow documented troubleshooting and resolution procedures.
Professional and positive attitude.
Excellent customer service skills.
Excellent documentation skills.
Good troubleshooting / deductive reasoning / top-down logic skills.
Strong desire to learn and develop technical skills.
Previous Experience, Education, Knowledge, Skills:
Combination of college degree progress or IT work experience.
Base level technical certifications
1-2 years of Customer Service experience a plus.
ITIL knowledge / understanding a plus.
Self-motivated, proactive, and highly organized while keeping pace with the rapidly evolving IT landscape.
Strong analytical and problem-solving skills.
ServiceNow experience is a plus.
Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and more than 3,400 locations throughout 33 states from 9 wholesale divisions. Consolidated sales for AWG in 2024 exceeded $12.0 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com.
Benefits:
Medical, Dental, & Vision Insurance
Health Savings Account
Dependent Care Flexible Spending Account
Paid Vacation, Holiday, and Sick Time
401(k) with 4% match along with 3 other contributions
Tuition Reimbursement
Basic & Supplemental Life and AD&D
Employee Assistance Program
Short-Term and Long-Term Disability
Wellness Program
Auto-ApplySupportive Living Technician
Technical assistant job in Kansas City, MO
DAY AND EVENING SHIFTS AVAILABLE Provides on-site support services for those living in Beacon housing programs. They will provide supportive services, monitoring, and outreach to participants. Services provided to persons with serious mental illness, including persons with co-occurring conditions and/or chronic medical conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Provides person centered supportive services to help consumers develop independent living skills, coping skills, communication skills and problem-solving skills. Assist consumers with monitoring medication adherence.
• Provides Crisis intervention to consumer's experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment.
• Collaborates with CS workers to problem solves issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regard to receiving proper health care, and assist consumers in resolving matters of significance.
• Promotes wellness and coping skills by assisting consumers to improve overall health, identify individual warning signs, and help develop ways to prevent relapse.
• Works in coordination with CS Workers to engage consumers in activities which enhance wellness, supporting individual recovery goals.
• Promotes dialogues on recovery and resilience. Responsible for teaching and modeling recovery management skills and problem-solving skills.
• Actively engages consumers to connect with other consumers and with their community at large and encourage the use of natural resources. Facilitate groups for participants to build community and natural supports.
• Encourage consumers to utilize community agencies and resources which support recovery and increased social, educational, employment and recreational opportunities.
• Completes progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions.
• Attends and participates in clinical team meetings
• Observes all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
• Maintains required training and certifications.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.
• Other duties and/or responsibilities may be assigned by supervisor.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Education/Certifications:
• High School diploma or equivalent required
• CPR/First Aid Certification required
• Pre-employment TB test required.
• Valid driver's license plus minimum state-mandated auto insurance required.
Experience Required:
• 1 year required
• 2-3 years of position related experience preferred
Required Knowledge:
• Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Prior mental health and/or substance use knowledge required.
• Prior healthcare technology software experience preferred.
Skills/Abilities:
• Oral and written communication skills; ability to present healthcare information in an understandable manner to both individuals and groups as needed.
• The ability to interact with a wide range of individuals.
• The ability to maintain a high level of client confidentiality.
• Ability to travel locally between sites.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is regularly required to drive to local destinations within the catchment area. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Truck Service Technician Internship
Technical assistant job in Kansas City, MO
About the Role:
We are seeking a highly motivated Truck Service Technician Intern to join our team in Kansas City, MO. As a Truck Service Technician Intern, you will be responsible for assisting our experienced technicians in diagnosing, repairing, and maintaining heavy-duty trucks and trailers. You will gain hands-on experience in a fast-paced and dynamic work environment, working alongside a team of skilled professionals. Your primary goal will be to ensure that our customers receive the highest level of service and satisfaction.
Minimum Qualifications:
Enrollment in a technical school or equivalent program
Basic knowledge of diesel engines and heavy-duty truck systems
Ability to read and interpret technical manuals and schematics
Strong attention to detail and problem-solving skills
Excellent communication and interpersonal skills
Preferred Qualifications:
Previous experience in a similar role
ASE certification or equivalent
Familiarity with diagnostic tools and software
Ability to work independently and as part of a team
Willingness to learn and take on new challenges
Responsibilities:
Assist experienced technicians in diagnosing and repairing heavy-duty trucks and trailers
Perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections
Maintain accurate records of all repairs and services performed
Communicate effectively with customers and team members
Adhere to all safety procedures and guidelines
Skills:
As a Truck Service Technician Intern, you will utilize your technical knowledge and problem-solving skills to diagnose and repair heavy-duty trucks and trailers. You will also communicate effectively with customers and team members, ensuring that all repairs and services are performed to the highest standards. In addition, you will have the opportunity to learn new skills and techniques from experienced technicians, and to work independently and as part of a team to achieve our goals. Your attention to detail and commitment to safety will be critical to your success in this role.
Auto-ApplyTechnical Support
Technical assistant job in Kansas City, MO
Technical Support
Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance related services to clients, corporations, employers and individuals. These services include providing benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets.
Position Summary
Responsible for providing the initial response to problems submitted to the Service Desk. Utilizes the knowledge base as well as personal experience to maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups.
Expectations
Serve as Level 1 and Level 2 support for desktop, network, and telephone problems. Act as member of 24x7 service team in this regard.
Author knowledge base articles to assist customers in self-service.
Exhibit responsiveness and strong service attitude to customers.
Provide quality assurance for new technical capabilities prior to delivery to the customer.
Log, assign, escalate, and resolve problems reported to desktop support area.
Learn the software being used to run the business to be able to assist customers in resolving problems.
Proactively seek ways to improve personal productivity.
To avoid service interruptions, some work will include: off-first shift, weekend work and on-call services after normal business hours.
Performs other related duties as assigned and required.
Competencies
Superior written and verbal communication skills
Ability to listen and interface with both technical and not-technical personnel
Strong desire to deliver quality customer service
Motivation to participate as an integral part of a team
Display initiative, energy, dedication, and innovation on a regular basis
Requisites
Associate's Degree in related area or technical training equivalent
1-2 years minimum experience with desktop and server hardware and software support in a business environment
In-depth technical knowledge of desktop applications, network operating systems and hardware infrastructure, various desktop operating systems, telephone administration, PC hardware and data communication skills
Regularly pursues job-related training courses
We offer comprehensive benefits to full time employees including company paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company-matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.
Auto-ApplyTechnical Support Agent II
Technical assistant job in Kansas City, KS
External Title: Technical Support Agent II
Department: IT - Customer Service Center
Reporting to the Customer Support Center Manager, the First Level Support Technician plays a key role as the front line of AWG IT's Help Desk (CSC). The primary responsibilities of this entry-level IT support role include providing excellent customer service and technical solutions to customers, handling reports of IT issues, managing IT ticketing system, ensuring each issue or request reported logged accurately and IT troubleshooting is completed. In addition, Tech Sr will do IT troubleshooting, printer troubleshooting, access support, as well as other IT support issues that can be resolved in a moderate amount of time. The Customer Support Center is a 24/7 support operation in the AWG IT Department.
Responsibilities:
Customer Service (60%)
Provides excellent customer service to all customers who contact AWG CSC (Customer Support Center)
Provide documented and standard troubleshooting and resolution to customers.
Effectively log all IT system support incidents and requests using AWG's IT ticket system (ServiceNow).
Ensure incidents and requests are managed and updated regularly to track the resolution of the incidents and provide timely feedback to the customer.
Understand support workflow within the IT Department and the AWG Business.
Effectively communicates, verbally and in writing, to ensure efficient resolution of incidents.
Deliver Solutions, Support & Availability Service (40%)
Collaborate with customers, business partners, and teammates to understand reported issues and provide solutions and outcomes to minimize business disruption.
Understand support workflow within the IT Department and the AWG Business.
Effectively communicates, verbally and in writing, to ensure efficient resolution of incidents.
Communicate priorities to the technology organization to drive effective business solutions.
Maintain verbal and written issue identification and status updates to customers and leadership.
Requirements:
PC skills with use/knowledge of Google Application Suite, MS Office or comparable software.
Ability to follow documented troubleshooting and resolution procedures.
Professional and positive attitude.
Excellent customer service skills.
Excellent documentation skills.
Good troubleshooting / deductive reasoning / top-down logic skills.
Strong desire to learn and develop technical skills.
Previous Experience, Education, Knowledge, Skills:
Combination of college degree progress or IT work experience.
Base level technical certifications
1-2 years of Customer Service experience a plus.
ITIL knowledge / understanding a plus.
Self-motivated, proactive, and highly organized while keeping pace with the rapidly evolving IT landscape.
Strong analytical and problem-solving skills.
ServiceNow experience is a plus.
Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and more than 3,400 locations throughout 33 states from 9 wholesale divisions. Consolidated sales for AWG in 2024 exceeded $12.0 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com.
Benefits:
Medical, Dental, & Vision Insurance
Health Savings Account
Dependent Care Flexible Spending Account
Paid Vacation, Holiday, and Sick Time
401(k) with 4% match along with 3 other contributions
Tuition Reimbursement
Basic & Supplemental Life and AD&D
Employee Assistance Program
Short-Term and Long-Term Disability
Wellness Program
Auto-Apply