Information Technology Support Specialist
Technical assistant job in Mesa, AZ
The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication.
Summary of Accountabilities:
Great customer service (internal employees) and interpersonal skills.
Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications.
Maintain excellent and effective verbal and written communication skills at various levels within the organization.
Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes.
Must have excellent problem-solving and critical thinking skills.
Configure systems in accordance with company standards.
Conduct regular maintenance and upgrades on employee systems for hardware/software.
Direct and escalate issues as needed or unresolved issues to Systems Administrator.
Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved.
Maintain a list of issues and tasks and report status updates to supervisor.
Maintain, track, and update documentation related to the job position.
Onboarding new employee technology.
Qualifications:
Ability to identify issues and resolve them until completion.
Strong interpersonal skills in both verbal communication and written communication.
Demonstrate a willingness and passion to learn new techniques and procedures.
Ability to think and work independently and meet necessary deadlines.
Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.)
Ability to multitask in a fast-paced environment.
Experience with operating system deployment software.
Experience Requirements:
1 year of relevant Information Technology experience
Technical knowledge with Windows 10 and 11 within a domain environment.
Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications.
General knowledge with Apple iOS Devices.
Technical knowledge on basic networking protocols and components
Training \ Certification \ Education Requirements:
CompTIA A+ Certification preferred
Abilities Required:
Must be able to communicate effectively with internal employees and external support vendors.
Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones.
Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona
The ability to use hand and power tools in a safe and efficient manner.
Utilize common hand tools, safely, and in accordance with company policies and procedures.
Positive and effective interaction with internal employees and external customers.
Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.
Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran, or disability status
iSeries Support Technician
Technical assistant job in Phoenix, AZ
iSeries Support Technician (Jr. Admin)
HIGHLIGHTS
Direct Hire
Salary: $75,000 to $85,000
Residency Status: US Citizen or Green Card Holder ONLY
Our client is looking for an iSeries Support Technician (Jr. Admin). The right candidate has excellent interpersonal skills, enjoys working in teams, and has a strong desire to learn and develop their technological experience. For this role, they are looking for a driven self-starter to effectively communicate with key stakeholders, as well as internal team members. The goal of this position is to maintain maximum availability of their IBM server environment.
As a Jr Admin (Support Technician) you will work with your manager and be responsible for the daily operations of the IBM servers (AS400). This position would be perfect for someone who may be an iSeries operator looking for more career growth or someone that was an iSeries admin in a past life looking to get back in the field. If you're a proactive problem-solver with a passion for technology and a desire to learn and grow in a dynamic IT environment, we encourage you to apply.
Responsibilities:
• Include operating and monitoring the companies three IBM LPAR'S.
• Develop, document & maintain procedures for system utilities such as BRMS (backup/restore) CMOD (Imaging) Go Anywhere (Secure File Transfer) Mimix (Replication Software) SEA (Exit Point software)
• Identify technical innovation & process improvement opportunities, recommend solutions to improve performance and/or reduce cost.
• Monitor and manage the IBM LPAR'S nightly & quarterly backups.
• Experience with operating system upgrades, PTFs, Technology refresh, & Cumulative PTF packages. Knowledge of license key management & Digital certificate manager.
• New user set up & removal, including security of system profiles.
• Monitor & respond to helpdesk tickets involving iSeries questions or problems.
• Have basic knowledge & understanding of system journaling, maintain replication between production and HA system using Mimix replication software.
• Perform quarterly system rolls to our backup system offsite using our replication software
• Ability to work non-business hours when issues arise.
Qualifications:
• 3 to 5 years' experience working with iSeries
• Manages multiple projects effectively
• Collaborate easily with co-workers and work well independently
• Possess excellent communication and inter-personal skills
• Perform effectively despite sudden deadlines and changing priorities
• Proven ability to identify, analyze, and solve problems
• Highly reliable self-starter; can be counted on to complete assignments
• Proven competence in working with others in a team effort
• Basic knowledge in Windows applications and Windows system knowledge
"We are GTN - The Go To Network"
Information Technology Support Specialist
Technical assistant job in Phoenix, AZ
Job Title: Level 3 IT Support Specialist
Duration: 2 Months (Contract To Hire)
Pay rate; $18.09 - $20.67 / hour
Required Skills & Experience
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
Technical certifications.
3-5 years of technical experience.
Windows imaging experience,
Intermediate Windows OS troubleshooting.
Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles)
Ability to climb ladders and work from heights.
Able to work independently as well as in teams of 3-4 and be flexible.
Cleanroom experience recommended.
Excellent customer service skills and excellent written/verbal communication skills.
Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11
Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects.
Able to multitask and prioritize between multiple factory issues.
Daily Responsibilities
Troubleshooting and repairing software and hardware issues on the factory computing equipment.
Troubleshooting will take place on the system, module, and component levels.
Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team.
Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment.
Responsible for communication with customers, Client technicians, and software/hardware specialists.
Server install support.
Mount servers into the rack in the Datacenter
Connect the network cable.
Set up iLO based on the document provided.
Basic troubleshooting.
Patching of servers and clients.
Network Physical Touch Support.
Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.
Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components.
Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.
Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling.
Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
Tech Assistant
Technical assistant job in Mesa, AZ
Job Title
Tech Assistant
Reports to
Department Manager
Status
Full Time/Non-Exempt
The Tech Assistant plays a vital support role in the radiology department, ensuring smooth patient preparation and workflow efficiency for diagnostic imaging procedures. This position involves greeting and assisting patients, obtaining medical histories, preparing patients for exams, and maintaining safety protocols-especially in MRI environments. The Tech Assistant also performs clinical tasks such as starting IVs, running I-STAT tests, and working up labs for upcoming appointments.
In addition to patient care, the Tech Assistant supports imaging operations by uploading outside studies, maintaining clean and stocked patient areas, and assisting technologists and staff with daily tasks. Flexibility to work at multiple locations and varied shifts is essential. This role requires strong interpersonal skills, attention to detail, and a commitment to providing exceptional customer service in a fast-paced healthcare setting.
Tech Assistant Essential Duties and Responsibilities
Provide exceptional customer services with greeting and acknowledging all patients in a friendly and professional manner.
Ability to work in a fast-paced environment.
Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient's exam.
Obtain detailed information on MRI safety sheet and have patient remove all personal belongs to ensure their safety.
Start IV's and run I-STAT as needed.
Assist fellow co-workers with daily tasks.
Work up labs for next day appointments and other tasks that might be assigned.
Request outside imaging and/or upload outside imaging for comparisons.
Keep patient areas clean and stocked.
Other duties may be assigned.
Tech Assistant Specific Job Knowledge, Skill, and Ability
Problem Solving - Collect and research data. Identify and resolves problems in a timely manner. Gather and analyze information skillfully. Work well in group- problem solving situations. Ability to multitask.
Customer Service - Manage difficult or emotional patients and referring physician situations. Respond promptly to patient and referring physician needs. Follow through on commitments.
Interpersonal skills - Focus on solving conflict, not blaming. Accept responsibility for own actions. Use time efficiently. Listen to others without interrupting and keep emotions under control. Remain open to others' ideas and try new things.
Oral Communication and Language Skills - Approach others in a tactful manner. Speak clearly and professionally in positive or negative situations. Listen, get clarification and respond well to questions. Write clearly. Read and interpret written information.
Team Work - Contribute and support to building a positive team spirit. Support everyone's efforts to succeed. Ask for and offer help when needed.
Professionalism - Treat people with respect and consideration regardless of their status or position. Keep commitments and uphold organizational values. Follow policies and procedures. Maintain confidentiality. Demonstrate accuracy, thoroughness and follow instructions. Use equipment and materials properly.
Attendance - Must be to work on time, be flexible to work at multiple locations and work varied shifts.
Among the many benefits of a career with Southwest Medical Imaging, are the following:
Medical, Dental & Vision Coverage
Health Savings Accounts (HSA-available if enrolled in a high-deductible plan)
Flexible Spending Accounts (FSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short Disability
Company Paid Long-Term Disability
Pet Discount Program
6 paid Company Holidays
Floating Holiday, Jury Duty & Bereavement Leave
Tuition Reimbursement
Competitive Salary
Leadership Mentoring Opportunities
Requirements
Education and Experience
High school diploma or equivalent
Prior experience in a medical office; Radiology preferred
Basic computer skills required
Phlebotomy experience required; IV skills a plus
Certificates, Licenses, Registrations
CPR
MA certification a plus
Physical Requirements
While performing the duties of this job, the employee is occasionally required to sit and regularly required to stand and walk for long periods of time. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, stoop, kneel, talk and hear. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 50lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
Technician Assistant - Fire Protection (56093)
Technical assistant job in Phoenix, AZ
The Hiller Companies, LLC has an immediate opening for Technician Assistant - Fire Protection. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: Technician Assistants are responsible for delivering outstanding customer service while assisting Fire Protection Technicians with tasks related to the installation, modification, inspection, troubleshooting, servicing and maintenance of assigned systems. This role will focus on inspection, service and repair.
Key Responsibilities:
* Clean and/or prepare work sites for work projects
* Assist in loading/unloading of materials, machinery and tools
* Assist in setting up work area, including equipment
* Assist service and/or installation teams as needed
Qualifications
What we are looking for:
* No prior fire protection experience required, just a demonstrated ability and desire to learn and help
* Prior electrical experience a plus
* Drug testing/Background check required
* Display professional appearance.
* Maintain a clean and safe work environment.
* Professional communication with customers and ability to provide excellent customer service.
Physical Requirements:
* While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
* Ability to lift and carry up to 50 pounds.
* Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
* Capable of standing, walking, bending, and kneeling for extended periods.
* Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices
* Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
Most employee benefits start from the first day of employment, including:
* Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
* Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
* Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
* Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.
Medication Technician - Assisted Living & Memory Care
Technical assistant job in Fountain Hills, AZ
Full-time Description
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Competitive wages, training, and growth opportunities.
Early access to paycheck (pay on demand).
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Free meals at work.
Employee Assistance Program.
Generous Employee Referral Program and more.
POSITION SUMMARY
Our Medication Technicians (Med Tech/Certified Caregiver) provide compassionate, direct care to our residents, assisting them with medication administration and activities of daily living, in accordance with their personalized medication and treatment plans. You will be part of a team that fosters a supportive and nurturing environment for our residents, ensuring their comfort, safety, and well-being.
KEY RESPONSIBILITIES
Assist residents with the daily administration of prescribed medication, including self-administration, as outlined in their individual care plan.
Follow documentation protocols and report any changes in resident status.
Assist in managing medication inventory and proper storage conditions, and coordinate medication re-orders and deliveries with pharmacies as necessary.
Provide compassionate care and support with activities of daily living to the residents in a team setting as needed.
Prioritize independence and provide emotional support to the residents by providing continuous engagement and companionship.
Encourage and assist with participation in life enrichment activity programs.
Promote open communication between healthcare professionals, families, residents, and staff.
Requirements
CANDIDATE QUALIFICATIONS
Education and Certifications:
High School Diploma or equivalent.
Must have a valid state medication administration license (such as a Certified Caregiver) or meet the state requirements for medication administration in assisted living.
Current First Aid and CPR license or ability to obtain.
Experience, Competencies, and Skills:
At least 12 months of experience administering medications in a professional caregiving setting.
Experience with memory care is a plus, but not required.
Excellent attention to detail and high integrity.
Strong communication skills and a teamwork mindset.
Positive attitude, empathy, patience, and commitment to treating our residents with dignity and respect.
Willingness to participate in weekend rotation.
Salary Description $19-$22/ hour
IT Support Specialist
Technical assistant job in Phoenix, AZ
Job Description
Were looking for a reliable and customer-focused Remote IT Support Specialist to join our growing IT team. In this role, youll provide technical assistance to employees and end users, troubleshoot hardware and software issues, and help keep our remote operations running smoothly. This is a fully remote position open only to candidates located in the United States with valid work authorization.
What Youll Do
Provide remote technical support via ticketing systems, email, and chat
Troubleshoot issues related to computers, software, networks, and connectivity
Assist with user account setup, password resets, and access permissions
Support collaboration tools such as Microsoft 365, Google Workspace, VPNs, and remote access platforms
Document issues, resolutions, and procedures clearly and accurately
Escalate complex issues to senior IT staff when needed
Follow IT security policies and protect sensitive company information
What Were Looking For
Must be located in the United States
Must have valid U.S. work authorization
3 years of experience in IT support, help desk, or technical support
Strong knowledge of Windows and/or mac OS
Basic understanding of networking (Wi-Fi, VPN, DNS, TCP/IP)
Experience using ticketing systems and remote support tools
Strong communication, problem-solving, and time-management skills
Ability to work independently in a remote environment
Nice to Have
IT certifications (CompTIA A+, Network+, Microsoft, etc.)
Experience supporting remote or distributed teams
Familiarity with cybersecurity best practices and cloud-based tools
What We Offer
Competitive pay based on experience
Health, dental, and vision benefits
Paid time off and company holidays
Fully remote work environment
Training and professional development opportunities
Supportive and collaborative team culture
FT Med Tech - Assisted Living
Technical assistant job in Gilbert, AZ
At MBK Senior Living, we're committed to putting people first - our residents
and
team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
success
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts
If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
Job Description
Our beautiful Sky Ridge community is looking for a full-time, weekend Medication Technician to join our amazing team of senior living heroes!
Shift: Friday (6am-2pm), Saturday & Sunday doubles (6am-10pm)
Job Summary: The Medication Technician is responsible for documenting, delivering and administering medicines to residents as prescribed by physician(s) with superior customer service and in accordance with all policies, procedures, government regulators and guidelines
Essential Job Duties (Include % of time for each responsibility):
- Assist residents with their daily medications, treatments and resident care as assigned and with the scope of practice, policy and procedures, and government regulations. (40% of time.)
- Observe, verify and document that medication is ingested or applied as directed. (6% of time.)
- Notify supervisor if prescribed medication is not administered according to directions and documenting the reason(s) why. (5% of time.)
- Maintain clear, accurate, complete and confidential records on resident medication and care in accordance with established procedures and governing requirements. (6% of time.)
- Coordinate medication services with resident, pharmacy and physician(s) and verifying dosages with physician prior to dispensing. (5% of time.)
- Track all orders for medication changes and/or refills - prepare medications for distribution up to 24 hours in advance. (5% of time.)
- Participate in and complete narcotic counts at the beginning and end of shift, reporting any and all discrepancies to supervisor(s) immediately. (5% of time.)
- Assist caregivers in the performance of their job duties and assume caregiver activities and responsibilities when needed, including but not limited to: (13% of time.)
• Respond to resident needs promptly and kindly while maintaining each resident's self-respect, personal dignity, personal safety and confidentiality.
• Assist residents in their daily living activities including bathing, dressing, hygiene (including shaving, grooming, etc.), meals, activities, bowel and bladder functions (including restroom assistance/portable commodes/changing incontinency products, etc.)
• Provide assistance at mealtime with selecting meals, serving, clearing, delivering room trays as needed or assigned
• Transport residents as necessary assisting them into and out of bed, wheelchairs, etc., following all safety lifting and transferring techniques - escorting them to/from meals activities, or other transportation needs as requested or assigned
• Perform regular safety checks on residents and offer medication reminders
- Encourage residents to participate in daily activities such as bed making, laundry, cleaning, setting tables, etc.
- Clean, and assist with all other community activities and job duties as required or assigned
• Chart and document appropriate information (including incident reports) communicating any observed or suspected resident change of condition to a supervisor immediately
• Respond promptly to all resident alerts, carrying walkie-talkies and reacting to emergency or other resident requests as needed
• Ensure resident safety and comfort at all times, assisting in the performance of fire or other safety drills
- Perform other duties as consistent with the position and as assigned by the Director of Health Services and/or Executive Director, or other designee of the Executive Director as assigned. (15% of time.)
- Always displaying a positive and professional image through actions and dress and in accordance with the MBK core values
- Encourage teamwork through open communication with co-workers and other departments (100%)
- Display tact and friendliness when dealing with residents, families and guests (100%)
Non-Essential Job Duties:
- None
Requirements (Include education, experience, special skills, licenses, certifications):
- Age 18 or over, or have the proper work permit and work authorization documentation
- High School diploma or equivalent
- Experience handling medications preferred but on the job training is available for candidates with the right attitude and desire.
- Background clearances as required by government regulations
- Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment).
- Must be able to read, write and speak English
- Ability to follow oral and written directions
- Ability to interact effectively with people of difference ages and backgrounds
- Must meet and maintain all state specific regulatory requirements
- Must maintain HIPAA compliance at all times
Physical Demands (Include lifting, carrying, pushing, pulling, bending, walking, standing, sitting):
- Must be mobile and able to execute the physical demands of the position
- Must be able to lift 50 lbs. and push 40 pounds unassisted.
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses.
HIPAA Disclosure:
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
Auto-ApplyManaged Services IT Support Analyst
Technical assistant job in Anthem, AZ
Founded in 1990 AAM is celebrating over 35 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban highârise, and midârise communities. With over 900 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit ************************
Principally responsible for installing, training and supporting computers, servers, LANs, phones, security cameras and networking technologies for our IT Managed Services location at Anthem Community Council (ACC). Configures the equipment and industry specific software to meet the needs of ACC, trains the customer on the solution, and documents the solution for ongoing support.
Position Responsibilities:
Partners with the Supervisor of IT Managed Services and other team members to successfully complete hardware, software and networking projects.
Ensure the efficiency of community's computer systems/applications by consistently striving to improve developmental processes.
Responsible for providing phone and in-person technical support for desktop systems software, hardware, servers, phones, security cameras and network infrastructure.
Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system.
Tracking issues to resolution and updating the internal knowledgebase.
Escalate more involved problems to the appropriate support teams.
Maintains passwords, data integrity and file system security for the desktop environments.
Communicates technical information to both technical and non-technical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
Serves as the initial point of contact for troubleshooting all on-site IT related problems, including hardware/software, phones, networking, passwords, wifi, citrix, mail and printer problems.
Act as a liaison between customers and technical escalation teams.
Clean, modify and repair computer hardware including monitors, keyboard and printers.
Some travel required to local community sites for troubleshooting and installing IT related hardware and software.
Advise clients on recommended upgrades and assist in providing quotes.
Other related duties as directed.
Essentials Skills & Experience:
Proficiency in computers systems and company software.
Comprehensive ability to identify problems and facilitate solutions.
Proclivity for doing repetitive tasks with accuracy and attention to detail.
Time management skills to coordinate and manage multiple priorities.
Detail-oriented and excellent organizational skills.
.
Commitment to quality customer service, company values and goals.
CompTia A+ and Network+ certifications or equivalent experience preferred.
Experience in installing and troubleshooting Windows 10/11, MS Office 365, Exchange 365, etc.
Experience in Installing, configuring and troubleshooting small business routers, wireless access points, VoIP phones and printers
Experience installing, configuring and troubleshooting Windows 2019 (and newer) Server AD, DHCP, DNS, hardware and file sharing in small single server networks.
Experience with router configuration, such as port configuration, static IP assignment, DHCP, VLAN, wifi setup and security.
Physical Demands & Work Environment:
Lifting and carrying various computer components and printers.
Use of 12' ladder to install and maintain equipment.
Sitting, standing and bending to accommodate the installation of various computer systems.
Sitting at computer workstation in an office setting.
Periodic travel to and from on-site communities for computer installations and set-up.
Must have own reliable transportation. Mileage reimbursement is provided.
Technical Support Specialist II
Technical assistant job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians.
Job Responsibilities
Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting.
Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts.
Answer questions surrounding the installation, usage, and training of hardware and software products.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Ability to shift between projects/tasks to keep up with the workload
Regularly update customers on open issues providing ETA of resolution.
Assist other members of the Information Services department with hardware/software/network technical assistance as needed
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Serve as the team Lead when the Lead us unavailable.
Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly.
Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments.
Required Qualifications
High School diploma or equivalent.
Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop, MAC Operating Systems, and customer service.
Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements.
Preferred Qualifications
Associate degree or higher from an accredited educational institution.
Bachelor's degree in computer science or related technology field is preferred.
Experience with JAMF, SCCM, Azure, InTune and Auto Pilot.
Experience working in a healthcare environment.
Experience working in a fast-paced environment support 1700+ end users.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.
Occasional lifting of items up to 35 lbs. is required when installing some IT equipment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyIT Helpdesk Technician I
Technical assistant job in Scottsdale, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician I to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ.
The Helpdesk Technician I provides first-line technical support to Mark-Taylor team members across both Corporate and Community operations. This role ensures timely resolution of IT incidents, accurate documentation, and exceptional customer service while supporting the company s strategic initiatives of People, Excellence, and Growth. The technician will assist in maintaining and deploying corporate and property technology systems, including Microsoft 365, Intune, Entra ID, Unifi networks, audio/visual (A/V) systems, and other property-level hardware and applications.
You're Excited About This Role Because You Will:
Serve as the first point of contact for IT support, providing timely assistance via phone, email, Teams, or in-person requests.
Troubleshoot and resolve hardware and network issues for both corporate and community users.
Configure, image, and deploy devices (computers, tablets, and mobile) using Intune and standard IT procedures.
Maintain accurate documentation of tickets, assets, and resolutions within the IT service management system.
Support and maintain A/V systems, digital signage, and conference room technology setups.
Assist with network and Wi-Fi support, including Unifi device maintenance and Azure AD/MFA account management.
Provide end-user support for Microsoft 365, Teams, Outlook, and property management platforms.
Monitor and uphold IT security standards, including endpoint protection, patching, and compliance procedures.
Collaborate with vendors and internal teams to resolve issues and coordinate technology installations.
Contribute to IT documentation, knowledge sharing, and continuous improvement initiatives in line with Mark-Taylor's guiding principles.
We're Excited to Meet You! Ideally, You Will Bring:
Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
1-2 years of experience in a HelpDesk or IT Support role.
Strong knowledge of Windows 11 and Microsoft 365 environments.
Familiarity with mac OS, Intune, Entra ID (Azure AD), and Unifi networks preferred.
Experience with RMM or ticketing systems (e.g., VSAX/Kaseya, Autotask, or ConnectWise).
Excellent troubleshooting, communication, and time management skills.
Basic understanding of A/V systems, HDMI/DisplayPort connectivity, and conference room technology is preferred.
Relevant certifications (CompTIA A+, Microsoft Certified Fundamentals) preferred.
Prior experience in property management or managed services a plus.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
Technical Support Specialist
Technical assistant job in Tempe, AZ
At BigTime Software, we believe that exceptional customer support is more than just solving problems-it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix office, you'll be at the heart of that mission. Acting as a trusted guide, you'll educate and support our customers via phone, email, or chat. You'll be delivering an outstanding customer experience every step of the way.
If you thrive on solving challenges and love connecting with people, we'd love to hear from you! Join a team where your skills make a real impact, and your work fuels the success of thousands of firms worldwide.
Who is BigTime?
BigTime Software is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.
BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's 'Best Places to Work' three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.
What You'll Be Accountable for:
Handle incoming support requests from customers and prospects through various channels, such as live chat and email.
Educate/train/consult and on-board a wide range of professional service firms on how to fully and proficiently use various features of BigTime in the most effective way to fit their specific industry
Serve as a resident product expert and maintain exceptional knowledge of the product as we continue to add new features
Identify/troubleshoot and document priority issues for escalation and communicate relevant information to the appropriate parties
Contribute to team KPIs by improving average response and resolution times, as well as customer satisfaction ratings
Work with the product team to discuss/document product enhancement requests coming from customers
Who You Are:
1-3 years of customer service experience (software experience is a plus!)
Preferred background in networking, API, database, XML, and some script language (Python, Java, etc.) with an emphasis on technical troubleshooting
Ability to reproduce and troubleshoot software and data issues reported by customers
Use core knowledge and on-the-job training to respond to customer requests and queries
A strong passion for teaching technology to others to set clients up to be self-sufficient
Ability to quickly learn how to use tools including Jira, Slack, Zendesk, and Salesforce to perform your job
Excellent written and verbal communication skills
A solutions oriented individual with an interest in learning new technologies
Ability to be resourceful with impressive critical thinking skills
Ability to be proactive and work independently. Self motivated to strive!
Experience supporting Windows, IOS, and Android devices.
Demonstrated ability to deal with change and be a team player
Experience with accounting or project management software a plus, especially Quickbooks!
What We Offer:
Competitive salary and bonus
Company pays 100% of benefits, including medical, dental, vision, disability and life insurance
401k with generous company match
Paid Parental Leave
Hybrid work schedule - In office 2-3 times a week (Phoenix office preferred but open to folks for our Chicago office)
Generous time off and paid company holidays
Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water
Company provided latest technology & software tools
The salary for this position is $50,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses.
Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Auto-ApplyAssociate Technician - MPOWERHealth CNIM Academy - Phoenix, AZ
Technical assistant job in Phoenix, AZ
This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth.
We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training.
As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals.
Benefits at MPOWERHealth as an Associate Technician:
Competitive salary while you train
Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually
Competitive 401(k) company match with immediate vesting
Paid time off, company holidays, and sick pay
Access to MPOWERHealth University
This position is estimated to begin in February 2026.
Responsibilities
As an Associate Technician, you will:
Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system.
Attend and actively participate in all training sessions, workshops, and lectures.
Learn to operate and troubleshoot IONM equipment and software.
Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery.
Collaborate with surgical and anesthesia teams to provide optimal patient care.
Maintain accurate records of monitoring results and patient information.
Continuously develop and refine skills and knowledge in IONM techniques and technology.
Participate in continuing education and professional development opportunities.
Qualifications
Requirements:
Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology).
Strong academic background in anatomy and physiology.
Must have a valid driver's license and Certification in Basic Life Support (BLS).
Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion.
We're looking for you to bring:
Ability to work in a fast-paced and dynamic environment.
Excellent interpersonal skills.
Microsoft Office Suite expertise with typing speed of at least 40 WPM.
Attention to detail and strong analytical skills.
Willingness to work flexible hours and the ability to work on call.
Previous experience in healthcare is a plus.
It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
#IND456
Auto-ApplyPT Technology Services Assistant
Technical assistant job in Phoenix, AZ
PHX Arena / Headquarters
Phoenix, AZ
Player 15 Group - the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center - is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and highly motivated Technology Services Assistant to support the setup and operation of event and meeting technologies across multiple Player 15 Group facilities including the arena, performance centers, and offices. This role offers hands-on experience with professional audio, video, and IT systems in a fast-paced environment supporting events, meetings, and special projects.
What You Will Do:
Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities.
Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage.
Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves. Assist with other technology projects and initiatives as needed.
Serve as primary point of contact for event or meeting technology needs when Full time staff is not available.
What We Need from Our Technology Services Assistant:
Familiarity with Portable PA setups
Understanding of signal flow and general technology connectivity
Comfortable communicating on a radio and coordinating across departments
Comfortable operating broadcast equipment
Comfortable logging, tracking, and updating support tickets within a helpdesk system
Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting)
Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team
Experience/ Education Requirements:
High school diploma or GED
Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast level production equipment is preferred.
Experience supporting technology in event venues is a plus
Basic knowledge of Mac and Windows Operating Systems
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by Technology Services Assistant to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to transit throughout the arena for long periods of time.
This position works mainly indoors, removed from extreme weather; exposure to weather is
S-Sedentary Work - Exerting up to 50 pounds of force occasionally.
Must be able to carry on a conversation both on the phone and in-person.
Ability to Read, Write & Speak in English
Wide range of full-time benefit options including
Medical, Dental and Vision coverages
Life and Disability options
Vacation, sick and holiday leave programs.
In-arena work requirements with the potential of hybrid schedules based on each role and department.
Perks:
Discounts at Fanatics Team Shop
Tickets available for Phoenix Suns and Phoenix Mercury games
Visit our Culture page to learn more about our culture and work environment.
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact the People & Culture Recruiting team at *******************
Easy ApplyIT Support Specialist- Vbl
Technical assistant job in Phoenix, AZ
Job Details UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZ $24.00 - $27.00 Description
UCP of Central Arizona is seeking a friendly, tech-savvy Part-Time IT Support Specialist to join our mission-driven healthcare non-profit team. If you enjoy helping people, solving problems, and making technology easy for others, this role is a great match.
In this in-office position, you'll support staff across our organization by troubleshooting hardware/software issues, managing IT tickets, maintaining devices, and assisting with Microsoft 365, networking, and system setup for new hires. You'll be a key part of a collaborative IT team focused on exceptional service and smooth daily operations.
Schedule & Work Environment:
Up to 29 hours per week
North Phoenix - Main Administration Offices
Ability to travel to our Downtown East Phoenix locations when needed for support
Offices open Monday-Friday
Flexible part-time set schedule within business hours
The IT Support Specialist is responsible for the maintenance of technical procedures and hardware/software asset management.
This position is responsible for supporting the vision of UCP of Central Arizona. In addition to daily technical operations, a successful candidate will have solid communication, teamwork, and technical skills.
Essential Responsibilities:
Oversees the end-user support function though UCP's ticketing system and by way of professional and timely communication with end-`users.
Assist with UCP's IT asset control system and ensure all assets are properly tracked.
Assists with Microsoft Windows server, Microsoft Exchange, Spam Filter, Microsoft SQL, Office 365, Microsoft 365 as well as other Internet- and cloud-based system maintenance, and troubleshooting.
Assists with Microsoft Windows 11, Microsoft Office, and all pc-related software and hardware required by the various UCP departments.
Work with UCP staff to resolve technical issues and ensure business needs are met.
Trains non-technical staff in using technologies effectively and provide ongoing support.
Work with departments on disaster recovery/business continuity planning, and ensure that backup, recovery and security procedures are set up and performed.
Ensures the creation and maintenance of users, email and voice accounts.
Support UCP staff located onsite and remote to resolve technical issues, perform upgrades and ensure business needs are met on a daily basis by monitoring IT tickets.
Work with departments on system setup including mobile device deployment for new hires.
Ability to produce detailed technical procedures and documentation.
Ability to prioritize multiple projects at any given time and update stakeholders.
Performs other related duties as assigned.
Qualifications
Minimum:
Requires an associate's degree and/or equivalent work experience in highly technical and demanding environments.
Over 2 years of experience in an IT department.
Excellent customer service and communication skills.
General knowledge of Microsoft Office 365 on premise and cloud services, Windows operating systems, networking, TCP/IP and VoIP, wireless networking, security, telecommunications, and MDM.
Solid troubleshooting and analytical skills. Ability to apply those skills to solve IT technical challenges.
Must have a valid Arizona driver's license and clean driving history.
Preferred:
Certifications: CompTIA A+, Microsoft Credentials
System integration and data analysis
The candidate should also possess the following traits:
Enjoy working with others in a diverse team atmosphere.
Have a “customer-centric” focus and attitude.
Ability to communicate and provide technical support non-technical stakeholders.
Ability to research, learn and share new technology with stakeholders.
Solid integrity and confidentiality.
Vet Tech Student Externship- Dynamite Creek Animal Hospital
Technical assistant job in Cave Creek, AZ
Practice
At Dynamite Creek Animal Hospital, we're more than just a veterinary hospital; we're a close-knit family committed to the well-being of your beloved pets.
Our team of experienced veterinarians and compassionate staff is dedicated to delivering tailored, comprehensive veterinary services. We prioritize compassionate care, ensuring each pet receives the sensitivity and attention they deserve, from routine check-ups to complex medical procedures.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyTech Support (Service Desk Technician)
Technical assistant job in Phoenix, AZ
We are a solid, privately-owned company where people enjoy what they do - and who they do it with. Our team sticks around, with an average tenure just shy of 10 years. That kind of loyalty doesn't happen by accident.
We are rooted in a strong culture and shared core values. We care about our team, our customers, and each other. If you're someone who has a passion for advancing business and improving lives through technology, values trust, integrity, and a place where your contributions matter, you'll feel right at home here.
We are looking for an experienced Service Desk Technician to join our Support team. This role requires excellent communication skills, strong technical expertise, and a commitment to delivering outstanding customer service.
SKILLS, KNOWLEDGE & ABILITIES
Must be a quick learner (certifications strongly preferred)
Excellent, positive communication skills
Credentials in: Windows OS, firewalls, security, antivirus
Strong knowledge of DOS, Windows 2000, Windows XP, Windows 7, Server 2003, and Server 2008
Experience installing, configuring, and troubleshooting Windows networks
Experience installing, configuring, and troubleshooting routers, hubs, and switches
Experience with SQL databases and NoSQL databases
MongoDB experience is a plus
Retail experience (e.g., ringing sales, receiving, physical inventory)
2+ years of help desk experience
Willingness to participate in after-hours schedule rotation
RESPONSIBILITIES
Install and troubleshoot Windows 2000, XP, Windows 7 workstations, and Servers 2003/2008
Install and troubleshoot stand-alone, LAN, and WAN systems, including VPNs
Install and troubleshoot firewalls, routers, hubs, and switches
Configure networks fully, including adding users, configuring RAS, TCP/IP, and printing environments
Perform hardware assembly, installations, and repairs
Install and configure software (Retail Pro, Teamwork, CounterPoint, ancillary products, MS Office, utilities, etc.)
Test and repair customer hardware
Provide customer on-site repairs as needed
Deliver technical phone support
Maintain current software credentials (Retail Pro/Teamwork/CounterPoint certifications, etc.)
Participate in after-hours support rotation
BENEFITS
Health, Dental, and Vision Insurance
401(k) with match
Aflac, Life, and Personal & Accident Insurance
Training & Development
Holiday games & parties
Generous Paid Vacation & Sick Leave
Opportunities for Advancement & Professional Growth
This is an external-facing position - strong customer service skills are required.
We'd love to hear from you! Submit your resume and salary history today.
Equal Opportunity Employer
One Step is an Equal Opportunity Employer. The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, political affiliation, marital status, genetics, protected veteran status, sexual orientation, gender identity, or any other non-merit factor.
Auto-ApplyIT Support Specialist
Technical assistant job in Avondale, AZ
We're excited to provide the best education in the best environment to our students!
Academies of Math and Science Help Desk / IT
Compensation: $18 - $21 an hour.
Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs.
Why work for us?
Competitive salaries and bonus pay
Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance
Supportive, collaborative culture with incredible coworkers and leaders
Comprehensive training, follow-up coaching, and professional development
Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas
The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education
Interested in pursuing an AMS career?
Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments.
Qualifications & competencies:
Minimum 1 year tech-support experience
Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely
Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices
Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.)
Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365
Maintenance and creation of network documentation
Ability to work independently or with a team
Excellent verbal and written communication skills
Join us to enjoy rewarding challenges and ongoing opportunities!
Seasonal Support Technician
Technical assistant job in Chandler, AZ
AXIS PORTABLE AIR LLC IS CURRENTLY HIRING FOR THE FOLLOWING:
Job Type: Seasonal
Pay: $16-$18 per hour / overtime + operations bonus
A SEASONAL SUPPORT TECHNICIAN that is looking to work and succeed in a challenging and rewarding environment with a rapidly growing company. This individual will focus its main attention on delivering and installing equipment on-site with customers. This is an outstanding opportunity for a self-motivated and hard-working individual looking to advance their career.
JOB REQUIREMENTS & EXPECTATIONS:
Represent the company in a positive, prepared, and respectful manner.
Work with team members at your branch to coordinate deliveries, pick-ups, set-ups, and repairs.
Maintain and document all proper paperwork for past, current, and future rentals.
Receive equipment from projects, clean, and prepare it to be ready to go back out in the field.
Document and notate daily inventory.
Maintain, organize, and keep the warehouse/equipment clean and serviced.
Communicate when needed with customers, always in a respectful, informed, and knowledgeable manner.
Ability to lift, push, pull up to 50lbs or more.
Walk, crawl, stand, for extended periods of time
Ability to work in various temperatures.
PREFERRED SKILLS & ATTRIBUTES:
Excellent verbal and written communication skills
Self-driven & motivated
Customer Service focused
Able to multitask in a fast-paced environment
Possess the desire to learn, grow, and always be a team player.
Axis Portable Air does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.
Technician Assistant - Fire Protection
Technical assistant job in Phoenix, AZ
Job Details Hiller Phoenix - Phoenix, AZDescription
The Hiller Companies, LLC has an immediate opening for Technician Assistant - Fire Protection. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: Technician Assistants are responsible for delivering outstanding customer service while assisting Fire Protection Technicians with tasks related to the installation, modification, inspection, troubleshooting, servicing and maintenance of assigned systems. This role will focus on inspection, service and repair.
Key Responsibilities:
Clean and/or prepare work sites for work projects
Assist in loading/unloading of materials, machinery and tools
Assist in setting up work area, including equipment
Assist service and/or installation teams as needed
Qualifications
What we are looking for:
No prior fire protection experience required, just a demonstrated ability and desire to learn and help
Prior electrical experience a plus
Drug testing/Background check required
Display professional appearance.
Maintain a clean and safe work environment.
Professional communication with customers and ability to provide excellent customer service.
Physical Requirements:
While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.
Ability to lift and carry up to 50 pounds.
Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
Capable of standing, walking, bending, and kneeling for extended periods.
Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices
Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
Most employee benefits start from the first day of employment, including:
Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.