Technical assistant jobs in Springfield, OH - 210 jobs

Duration: 3 to 6 months 10 AM - 2 PM, Monday through Friday Interview process: One virtual interview only Requirements: Prior help desk experience preferred Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices Knowledge of non-standard equipment that is not connected to the network Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in layman's terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Must Haves: Open to new grads SOLID customer service Good problem solving Entry level IT experience Nice to Haves: Tech support experience Help desk experience POS experience Retail experience Gas station experience Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications Determines the best course of action to improve performance and efficiency of store systems, equipment and applications Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality Understands and completes proper processes when installing software Directs field personnel in installing new equipment that is going on the store network Configures and upgrades software on newly installed devices Implements software changes for fuel dispensers and fuel tanks Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras Provides troubleshooting by using remote tools connected to other legacy networks Manages multiple tickets and works them in order of emergency to lowest priority Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems Reads, interprets and follows procedures described in the internal knowledge base Provides documentation for knowledge base articles Works with third-party help desk vendors as applicable Maintains inventories and orders parts as needed Provides phone support as needed Attends training classes as required to stay current with new equipment troubleshooting procedures and technology Initiates timely communication of critical events to Store Support Team Leads Completes other duties, including special projects, as assigned by Management

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/cargo, and safely transports staff, supplies, and equipment. Travels to other local collections sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Treats donors with customer service excellence and adds value to the donation experience through professional relationship building. Ensures customer issues with a potential negative impact are resolved and the leader is informed. Performs Team Lead duties as needed. Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery. Trains team members in all aspects of the role. Prepares collection site and performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits. Performs donor screening (collects donor histories), mini-physical, and phlebotomy, including automation (Alyx and / or Trima). Prepares and packs units for transport. Subject matter expert, providing coaching to team and oversight of collections to minimize collection loss due to errors and incidents. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. Provides post-reaction care including assessing reactions for recovery, escorting donors and coordinating care with host organization (e.g. high school nurse, drive coordinator). Rebooks donors for future donation appointments and facilitates rebooking process. Transports or carpools staff. May transport supplies and equipment. With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. May participate in mobile drive set-up. Creates a safe environment for donors and fellow staff members and maintains safety awareness of team. Recruits and converts donors for automation. Operates, troubleshoots, and performs routine maintenance on equipment. Maintains product integrity and ensures proper identification of all donors. Maintains organization of departmental records, as needed. May participate in validation of new processes or new equipment. Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate. Reviews quality results and escalates issues and concerns. Performs root cause analysis, review, and reporting with leadership. Proactively seeks continued professional development. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 4-6 years 3 or more years phlebotomy experience preferred a combination of a health care degree, certification required 4-6 years 3 or more years relevant experience. required 4-6 years Typically requires a minimum of 4 years of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must be proficient in both apheresis skills (Alyx AND Trima), precepting, and filling in for a Team Lead required Must have basic mathematical aptitude. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. required Has a strong attention to detail. required Must have good communication skills, including the ability to provide feedback to peers. required Possesses legible hand writing. required Able to perform Team Lead responsibilities as assigned. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, HemaTerra, etc. required Broad or specialized knowledge of methods, techniques, and processes. This knowledge is typically acquired through specialized training or broad practical work experience required Licenses and Certifications valid drivers' license required Tools and Technology Personal Computer (desk top, lap top, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Vehicle navigation system. required Screening equipment including: ◦ Lancet ◦ Sphygmomanometer (BP cuff) ◦ Temperature probe ◦ Hemoglobin analyzer required Phlebotomy collection equipment including: ◦ Blood mixer ◦ Trima ◦ Alyx required Not ready to apply? Connect with us for general consideration.

Benefits: Bonus based on performance Company parties Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Perks: Opportunity to Help People in Times of Need Paid Training for Career Advancement Competitive Wages, Direct Deposit, Perfect Attendance Bonus Health Insurance Vacation/Holiday Pay Overtime Available Company and Culture:PuroClean Emergency Services is a locally family owned business that has been operating for 16 years. A leader in emergency property restoration services, PuroClean helps families and businesses overcome property damage caused by water, fire, mold, and biohazard situations. We operate under four Core Values and seek to create an environment where our team members can grow both professionally and personally through serving our customers, communities, and each other. Job Position Description: Job is fast-paced and requires strong communication skills and attention to detail. Work is performed on residential and commercial properties and involves extracting water and damaged building materials and content, setting equipment, taking moisture readings and following various industry standards. Employees must be coachable and willing to learn; committed to providing exceptional, relentless, customer service; work well as a Team; be dependable and work well under pressure. Salary based on experience and work history with bonus potential Responsibilities: Follow directions and Industry standards as directed Maintain equipment and vehicles in clean, safe, orderly manner Leave jobsite clean and orderly daily Be coachable and willing to learn and advance Manage Customer Satisfaction and ensure positive reviews are earned Effectively perform and learn all aspects of the production processes as directed Effectively communicate with customers, Teammates and Management Utilize various software as directed Qualifications: Valid drivers license Desire for continued learning and growth Attention to details in organization, cleanliness and care for facility, vehicles and equipment Awareness and respect for safety, using care and caution with teammates and customers Strength with multitasking and handling deadlines Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time Compensation: $25,000.00 - $50,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Job Description Crossbow Systems Ltd. is seeking responsible and motivated people to join our team full-time as Cable Technician Assistants. We provide full, on-the-job-training to applicants who are willing to learn and want to jump start a fulfilling career. This position offers an hourly rate between $18.00 - $24.00 per hour, based on experience and certifications, and offers a variety of excellent benefits including: Robust medical insurance Paid time off Promotion opportunities Paid training when applicable Based in the Columbus, OH area, Crossbow Systems is a design and installation services company. We excel in voice and data-structured cabling design and installation, and our experience is what sets us apart. We offer solutions to our clients that are innovative and cost effective. We also utilize our well-developed business relationships to provide services in the various other areas that our customers desire. This is a hands-on, installation position that takes place in new and existing constructions sites. Anyone with a background in construction or a similar industry would be well-suited for this role. We are searching for team members with an attitude to learn, be responsible, and grow with the company. Preferred skills include, but not required: Ability to read and comprehend blueprints. Skilled with indoor and outdoor fiber optic fusion splicing. Knowledge of testing practices including OTDR, Power Meter, and Copper. Audio Visual and Security cabling and installation experience a plus. Knowledge of industry standards (BICSI, NEC, TIA/EIA). Can neatly dress and terminate bundles of cables inside ERs and TRs. Can build out racks and ladder racks in ERs and TRs High school diploma/GED preferred. OSHA 10 Card (required). Crossbow Systems Ltd. is an equal opportunity employer. The company does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.

Minimum Qualifications High school diploma (or GED ) and 1.5 years full-time related work experience OR, two years of post-secondary education and six months full-time related work experience. Excellent verbal/communication skills. Must be able to review, comprehend, and comply with all standard operating procedures. Considerable knowledge of applicable rules and regulations involving the husbandry of laboratory animals. Assistant Laboratory Animal Technician certification from the American Association for Laboratory Animal Science. Must possess a valid United States driver's license for at least one year and maintain eligibility to operate University motor vehicles.

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Engineered Air Movement, Cincinnati Fan is a leading manufacturer of industrial fans and blowers for OEMs and industrial applications With its high attention to detail for products that are durable, energy efficient, and unparalleled in performance, companies rely on Cincinnati Fan to provide comfort and mission critical and industrial cooling solutions. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the IT Technical Support Specialist, you will be responsible for delivering comprehensive IT services to end users, ensuring efficient resolution of incidents and service requests, and providing exceptional customer service. You will be hands on with technology, supporting customers in person and virtually. Having the ability to solve technical problems with minimal assistance, you will play a vital role in ensuring the smooth operation of SPX's IT systems for our Engineered Air Movement Mason, Ohio location. The successful Technical Support Specialist possesses strong technical background within IT and expertise in the support of end user hardware, software, and peripherals. The position will be onsite, 5 days a week. What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: Incident Management and Service Fulfillment: Manage life cycle (ticket generation to closure) of assigned incidents and service requests, including assessing impact and urgency, assigning to proper group, and ensuring timely resolution and minimal downtime. Primary support to Engineered Air Movement factory with additional assignments as needed for other SPX divisions. Document and maintain accurate records of incidents, service requests, and solutions within the ticketing system. Escalate incidents to appropriate IT resources in accordance with established procedures. Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Technical Support: Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues. Support ancillary systems such as desk phones, key fob system, and surveillance cameras. Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines. Provision and maintain factory tablets to users in accordance with IT policy and procedures. Track and manage IT assets in accordance with IT procedures. Identify, research, and assist in implementation of new technologies. Customer Support: Deliver excellent customer service, building rapport with end users. Provide clear and concise instructions and explanations. Communicate and collaborate with internal teams and vendors to escalate and resolve complex technical issues. Support sales reps and internal users with site specific applications and scenarios. Continuous Improvement: Contribute to the continuous improvement of IT infrastructure and processes by providing feedback and recommending solutions. Assist in the development and/or implementation of IT policies, procedures, and best practices. Stay up to date with emerging technologies and industry trends, actively seeking opportunities for development and knowledge enhancement. Participate in other projects as assigned that relate to the overall goals of the department and organization. What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has: Required Experience At least 2 years of IT technical support experience in a corporate environment Preferred Experience, Knowledge, Skills, and Abilities 4 years of IT technical support experience in a corporate environment preferred Proven experience in providing technical support to end users Strong knowledge of hardware, software, peripherals, copiers, printers, scanners, and mobile devices Proficiency troubleshooting and resolving technical problems Prior experience supporting corporate executives Familiarity with networking concepts, protocols, and configurations Experience with Desktop, LAN, and telecommunications devices Knowledge of ITIL (IT Infrastructure Library) principles and practices Excellent customer service and verbal and written communication skills, with the ability to effectively explain technical concepts to non-technical users Detail oriented with strong analytical and problem solving skills Self-directed, exhibiting strong initiative, and the ability to prioritize and execute multiple priorities in a fast paced and changing environment. Support onsite production day shift and office schedules working hours. Flexible to provide on-call support, outside of normal working hours, as needed. Education & Certifications Associate degree in Information Technology, Computer Science, business, or another related field preferred Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA) Travel & Working Environment Onsite Travel negligible How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Located at Miami Valley Hospital (Dayton, Ohio) Full-Time Night Shift (10:00 PM - 6:30 AM) With Weekend and Holiday Rotation Eligible for an additional 15% shift differential for working Nights. Summary:The Technical Assistant will perform various tasks in assigned laboratory departments which may include, but is not limited to specimen handling/processing and preparation, instrument loading, quality control and supply management. All activities performed are within the associate's scope of training and are under the guidance of technical staff. Responsibilities: * Perform maintenance and set up of laboratory instrumentation. * Prepare and load quality control materials. * Evaluate specimens for acceptability and load specimens onto laboratory instruments. * Recognize instrument and equipment malfunctions. * Assist in review of pending logs and follow-up to ensure testing is completed in a timely manner. * Track inventory, order supplies and stock as needed for day to day department operation. * Perform daily/weekly/monthly temperature, eye wash, safety shower checks. * Keep appropriate persons informed of problems and issues. * Handle problems appropriately and exhibits good judgement. * Handle customer related questions and concerns in a courteous and efficient manner following department policies and procedures. * Comply with all company, department and regulatory policies and procedures which include compliance and safety protocols. * Perform other tasks and assignments as requested. Qualifications: * High school diploma or equivalent required. * Associate degree preferred in Natural Science/Allied Health or current enrollment in a Medical Laboratory program. * Laboratory experience preferred. * Medical terminology and keyboarding skills helpful. * Knowledge of Microsoft Excel preferred. Physical & Safety Demands: * Hand-finger dexterity to collect and process specimens. * Ability to work in an environment where standing prolonged amounts of time may be required. * Comprehension of verbal and written directions. * Concentrate on a task over a period of time without being distracted. * Ability to work within specified deadlines and timetables. * Excellent communication and people skills. * Must be able to work well under pressure or in stressful circumstances. * Will have exposure to biohazard substances and hazardous chemicals * Be familiar with and adhere to safety, ergonomic and health policies of the Company. * Comply with all PPE requirements when in the laboratory or other biohazard areas. * Complete required training and health evaluations in a timely manner. * Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

Located at Miami Valley Hospital (Dayton, Ohio) Full-Time Night Shift (10:00 PM - 6:30 AM) With Weekend and Holiday Rotation Eligible for an additional 15% shift differential for working Nights. Summary:The Technical Assistant will perform various tasks in assigned laboratory departments which may include, but is not limited to specimen handling/processing and preparation, instrument loading, quality control and supply management. All activities performed are within the associate's scope of training and are under the guidance of technical staff. Responsibilities: • Perform maintenance and set up of laboratory instrumentation. • Prepare and load quality control materials. • Evaluate specimens for acceptability and load specimens onto laboratory instruments. • Recognize instrument and equipment malfunctions. • Assist in review of pending logs and follow-up to ensure testing is completed in a timely manner. • Track inventory, order supplies and stock as needed for day to day department operation. • Perform daily/weekly/monthly temperature, eye wash, safety shower checks. • Keep appropriate persons informed of problems and issues. • Handle problems appropriately and exhibits good judgement. • Handle customer related questions and concerns in a courteous and efficient manner following department policies and procedures. • Comply with all company, department and regulatory policies and procedures which include compliance and safety protocols. • Perform other tasks and assignments as requested. Qualifications: • High school diploma or equivalent required. • Associate degree preferred in Natural Science/Allied Health or current enrollment in a Medical Laboratory program. • Laboratory experience preferred. • Medical terminology and keyboarding skills helpful. • Knowledge of Microsoft Excel preferred. Physical & Safety Demands: • Hand-finger dexterity to collect and process specimens. • Ability to work in an environment where standing prolonged amounts of time may be required. • Comprehension of verbal and written directions. • Concentrate on a task over a period of time without being distracted. • Ability to work within specified deadlines and timetables. • Excellent communication and people skills. • Must be able to work well under pressure or in stressful circumstances. • Will have exposure to biohazard substances and hazardous chemicals • Be familiar with and adhere to safety, ergonomic and health policies of the Company. • Comply with all PPE requirements when in the laboratory or other biohazard areas. • Complete required training and health evaluations in a timely manner. • Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications · Understanding of Desktop Support and Software Licensing Services. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. · Working knowledge of Excel spreadsheets. · Strong communication/leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Act as the escalation point for high priority support issues. · Ability to interpret end user license agreements. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

**Workplace Classification:** **Remote OR Hybrid** : Reporting where work can/needs to be performed/collaboration should happen. If the person lives within 50 miles of the designated primary location (Austin, TX; Mountain View, CA or Warren, MI), they are expected to be onsite a minimum of 3 days/week. If they do not live within 50 miles of a designated GM location, they do not need to report in and would be deemed remote. **The Team:** You'll join GM's Vision and Automation Services (VAAS) group, where we're building real-time AI applications that impact safety, quality, and productivity across global plants. This is your chance to work on high-impact solutions - from robotic vision systems to foundation models for industrial knowledge - that will define the next century of transportation. If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you. **The Role:** To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future. Are you a hands-on AI expert who thrives at the edge of innovation? We're looking for **Technical Fellows** to help shape the future of manufacturing by leading the design and deployment of cutting-edge AI systems - including computer vision, large language models (LLMs), and vision-language models (VLMs). **What You'll Do (Responsibilities):** + Sets the org-wide bar for engineering excellence and quality. + Challenges assumptions and drives high-impact technical decisions. + Leads cross-functional alignment across software, data, hardware, safety, and security. + Owns outcomes across programs and platforms, including risk, quality, and long-term maintainability. + Scales expertise through mentorship, playbooks, and knowledge sharing. + Provides authoritative AI/ML leadership on architecture design, evaluation, robustness, and explain ability. + Delivers invention and platform solutions with measurable business and customer value. + Owns end-to-end technical strategy and architecture; defines critical requirements and Non-Functional Requirements (NFRs). + Directs complex design reviews and trade studies; records decisions through Architecture Decision Record (ADRs). + Balances system requirements across performance, safety, reliability, cost, and compliance. + Defines and enforces org-wide standards and best practices (testing, CI/CD, MLOps/data governance). + Acts as a force multiplier: mentors senior/staff, raises the hiring bar, and leads critical postmortems. **Your Skills & Abilities (Required Qualifications):** + PhD in a relevant field or related discipline (STEM focused), or equivalent research experience with a proven track record of publications in reputed journals and conferences. + 15+ years' experience in research and design Computer Vision / VLM / LLM solutions with significant focus on Machine Vision, with at least 10 of those years in a hands-on technical or scientific leadership position + Experience in designing and implementing large scale AI solutions + Experience in leading large-scale AI/ML development projects from concept to multiple releases in production + Strong hands on experience with at least one of the popular machine learning frameworks (PyTorch, Tensorflow, Keras, etc.), and familiarity with programming languages (C++, Python,Java, etc.) + Familiarity with multiple open-source machine/computer vision libraries (OpenCV, PIL, etc.) + Familiarity with OpenGL and OpenCL + In-depth experience with Ops, MLOps, and/or VLM/LLMOps + Familiarity in cloud-based development and integration (Azure, AWS, Google Cloud) + Experience leading high-impact, cross-company initiatives + Established track record of excellence in relevant research areas + Excellent communication skills in presentation (both verbal and slides) + Very strong drive for continuous delivery of new and improved capabilities to production **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $234,000 - $358,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Company Vehicle** : Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING** **A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **This job may be eligible for relocation benefits.** \#LI-DH2 The selected candidate will be required to travel **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Job Address: 1332 Woodman Drive Dayton, OH 45432 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

To provide backstage and front of house support for all events in Kobacker Hall and provide all the technical support for the BGSU Opera Theater program. Career Readiness Competencies: * Communication * Professionalism * Teamwork * Load in, set up and rig equipment needed for any Kobacker Hall production * Strike all equipment and materials from the venues after each event * Hang, cable and focus all stage lighting equipment as needed * Clean, sweep and mop the stage and backstage areas as needed * Assist with the running of CMA sponsored production * Build, paint and rig sets for BGSU opera productions * Unload and load trucks for touring shows coming to the CMA * Must be able to lift and carry up to 50lbs. * Need to be able to climb ladders and work from heights up to 50 feet. * Must be available to work weekends and evenings. * Able to work without sitting for long periods of time. To Apply: Fill out application IN PERSON at room 0107 Moore Musical Arts Center Monday-Friday 11-1pm Approximate Hours Per Week: Up to 24 Days/Times: Varied Employment Period: Fall, Spring & Summer

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.

Compensation Type: HourlyCompensation: $12.00 The IT Frontliners department is seeking a Computer Lab Student Assistant to provide user support, maintain a clean workspace, and deliver outstanding customer service. Responsibilities include greeting students, assisting with printing, enforcing lab policies, and supporting users with Columbus State systems. The position requires proactive engagement with students and the ability to escalate complex issues to professional staff. Additionally, cleaning assigned computer labs is part of the role. This position is open to students with Federal Work Study Eligibility Only. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Greet students/customers to various computer labs and provide excellent customer service at all times. 2) Greet students/visitors at the Cyber Café (located outside of TL Commons) and provide general customer service, in addition to technical assistance. 3) Circulate the lab to offer assistance to students and complete work duties as needed. 4) Responsible for seating students in the Computer Commons. 5) Assist students with printing of documents and various print issues. 6) Maintain computer labs including general cleaning of computers, monitors, equipment, and cleaning of work areas. 7) Manage discreetly the use of food and drinks in the Lab. 8) Assist students with routine inquiries and general navigation of Columbus State systems, including Blackboard, CougarWeb, email and Microsoft programs. 9) Escalates issues to professional staff as needed. 10) Maintain privacy and confidentiality of student records and other sensitive information. 11) Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. 12) Work a consistent, reliable schedule and exhibits regular and punctual attendance. 13) Perform other duties as assigned. Knowledge, Skills and Abilities: Knowledge of: General knowledge of operating computers; Microsoft Office applications (including Outlook email); Columbus State systems, including Blackboard and CougarWeb. Skill in : Written and verbal communication; Operating a computer, including utilizing the Internet and Microsoft Office programs; Professionalism and Customer Service. Ability to : Multi-task; manage time well; complete all duties while maintaining strict confidentiality; follow directions; work independently, work a consistent, reliable schedule; create and maintain accurate and complete work records . Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: Monday to Friday between 7 am - 10 pm, Saturday 8 am - 9 pm, and Sunday 9 am - 6pm. Maximum 20 hours per week. Work will be performed: On-Site only Center for Technology and Learning (TL) Room 116 (Computer Commons) Monday - Friday: 7 a.m. - 10 p.m. Saturday: 8 a.m. - 9 p.m. Sunday: 9 a.m. - 6 p.m. Pathways/Majors that may be interested in this position: Computer Science, Information Technology and Design Pathway Position Specific Qualifications: N/A Preferred Qualifications: Previous customer service work experience and/or work with computers a plus. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices. This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc. These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours. Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians Bill rate $40 Pay $20 and up 3 month contract through the end of the year but highly likely it will extend 5 days onsite at Speedway Headquarters in Enon, OH: Address: 500 Speedway Dr, Enon, OH 45323 Interview Process: Manager will give us access to his calendar and we just schedule our candidates on his calendar! 30 minute teams interview and offer Must Haves: Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers Nice to Haves: Windows exp Network exp Helpdesk exp POS exp Retail exp Gas station exp

Benefits: * Bonus based on performance * Company parties * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development Perks: * Opportunity to Help People in Times of Need * Paid Training for Career Advancement * Competitive Wages, Direct Deposit, Perfect Attendance Bonus * Health Insurance * Vacation/Holiday Pay * Overtime Available Company and Culture: PuroClean Emergency Services is a locally family owned business that has been operating for 16 years. A leader in emergency property restoration services, PuroClean helps families and businesses overcome property damage caused by water, fire, mold, and biohazard situations. We operate under four Core Values and seek to create an environment where our team members can grow both professionally and personally through serving our customers, communities, and each other. Job Position Description: Job is fast-paced and requires strong communication skills and attention to detail. Work is performed on residential and commercial properties and involves extracting water and damaged building materials and content, setting equipment, taking moisture readings and following various industry standards. Employees must be coachable and willing to learn; committed to providing exceptional, relentless, customer service; work well as a Team; be dependable and work well under pressure. Salary based on experience and work history with bonus potential Responsibilities: * Follow directions and Industry standards as directed * Maintain equipment and vehicles in clean, safe, orderly manner * Leave jobsite clean and orderly daily * Be coachable and willing to learn and advance * Manage Customer Satisfaction and ensure positive reviews are earned * Effectively perform and learn all aspects of the production processes as directed * Effectively communicate with customers, Teammates and Management * Utilize various software as directed Qualifications: * Valid drivers license * Desire for continued learning and growth * Attention to details in organization, cleanliness and care for facility, vehicles and equipment * Awareness and respect for safety, using care and caution with teammates and customers * Strength with multitasking and handling deadlines * Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

Located at our Core Lab - Microbiology Department (Moraine, OH) Full-Time Evening Shift (4:00 PM - 12:30 AM) With Weekend and Holiday Rotation The Technical Assistant will perform various tasks in assigned laboratory departments which may include, but is not limited to phlebotomy, specimen handling/processing and preparation, instrument loading, quality control and supply management. All activities performed are within the associate's scope of training and are under the guidance of technical staff. Responsibilities: Perform maintenance and set up of laboratory instrumentation. Prepare and load quality control materials. Evaluate specimens for acceptability and load specimens onto laboratory instruments. Recognize instrument and equipment malfunctions. Assist in review of pending logs and follow-up to ensure testing is completed in a timely manner. Track inventory, order supplies and stock as needed for day to day department operation. Perform daily/weekly/monthly temperature, eye wash, safety shower checks. Keep appropriate persons informed of problems and issues. Handle problems appropriately and exhibits good judgement. Handle customer related questions and concerns in a courteous and efficient manner following department policies and procedures. Comply with all company, department and regulatory policies and procedures which include compliance and safety protocols. Perform other tasks and assignments as requested. Qualifications: High school diploma or equivalent required. Associate degree preferred in Natural Science/Allied Health or current enrollment in Medical Laboratory Science program. Laboratory experience preferred. Medical terminology and keyboarding skills helpful. Knowledge of Microsoft Excel preferred. Physical & Safety Demands: Hand-finger dexterity to collect and process specimens. Ability to work in an environment where standing prolonged amounts of time may be required. Comprehension of verbal and written directions. Concentrate on a task over a period of time without being distracted. Ability to work within specified deadlines and timetables. Excellent communication and people skills. Must be able to work well under pressure or in stressful circumstances. Will have exposure to biohazard substances and hazardous chemicals. Be familiar with and adhere to safety, ergonomic and health policies of the Company. Comply with all PPE requirements when in the laboratory or other biohazard areas. Complete required training and health evaluations in a timely manner. Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

Located at our Core Lab - Microbiology Department (Moraine, OH) Full-Time Evening Shift (4:00 PM - 12:30 AM) With Weekend and Holiday Rotation The Technical Assistant will perform various tasks in assigned laboratory departments which may include, but is not limited to phlebotomy, specimen handling/processing and preparation, instrument loading, quality control and supply management. All activities performed are within the associate's scope of training and are under the guidance of technical staff. Responsibilities: Perform maintenance and set up of laboratory instrumentation. Prepare and load quality control materials. Evaluate specimens for acceptability and load specimens onto laboratory instruments. Recognize instrument and equipment malfunctions. Assist in review of pending logs and follow-up to ensure testing is completed in a timely manner. Track inventory, order supplies and stock as needed for day to day department operation. Perform daily/weekly/monthly temperature, eye wash, safety shower checks. Keep appropriate persons informed of problems and issues. Handle problems appropriately and exhibits good judgement. Handle customer related questions and concerns in a courteous and efficient manner following department policies and procedures. Comply with all company, department and regulatory policies and procedures which include compliance and safety protocols. Perform other tasks and assignments as requested. Qualifications: High school diploma or equivalent required. Associate degree preferred in Natural Science/Allied Health or current enrollment in Medical Laboratory Science program. Laboratory experience preferred. Medical terminology and keyboarding skills helpful. Knowledge of Microsoft Excel preferred. Physical & Safety Demands: Hand-finger dexterity to collect and process specimens. Ability to work in an environment where standing prolonged amounts of time may be required. Comprehension of verbal and written directions. Concentrate on a task over a period of time without being distracted. Ability to work within specified deadlines and timetables. Excellent communication and people skills. Must be able to work well under pressure or in stressful circumstances. Will have exposure to biohazard substances and hazardous chemicals. Be familiar with and adhere to safety, ergonomic and health policies of the Company. Comply with all PPE requirements when in the laboratory or other biohazard areas. Complete required training and health evaluations in a timely manner. Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

Provides campus-wide technology support with client satisfaction and excellent customer service as the ultimate goal. Technology support involves a variety of computers, systems, software, classroom technology, and peripherals in a variety of environments (offices, classrooms, labs). This position interacts with a broad population of clients (faculty, staff, students, alumni, retirees, and more) over the phone, via chat, remote support software, and/or on site (in-person). As the primary representative for Information Technology Services (ITS) to the campus community, this position is responsible for collaborating with ITS departmental staff and other faculty and staff on campus to develop solutions for client issues. * Performs hardware and software installations, diagnostics, repair, maintenance, data recovery, data transfer, and upgrades on Windows and Macintosh computers deployed across campus and some off-campus locations; also provides support for mobile devices that connect to Office 365 email, as well as printer connection support. Provides client-level network configuration and troubleshooting for both Windows and Macintosh computers, and escalates network, application, or server issues to the appropriate teams as necessary. * Prioritizes and responds to issues reported to ITS or as necessary as delegated by a supervisor. Also maintains a record of service calls, completed services, communications with clients, asset information, and escalation of issues in a centralized ticketing system. * Provides client consultation, project management, and technical support for specific University projects which utilize information technology. * Maintains an accurate and up-to-date physical asset inventory utilizing the department's centralized asset management systems. * Maintains security practices and procedures for the protection, security, and privacy of all computer systems deployed on campus. Performs diagnostics and repair of computer systems that have become infected with viruses and other malicious software. Escalates security issues to the security team as necessary. * Creates and revises self-help documentation for use by clients. Provides one on one instruction for faculty, staff, students and other BGSU community members as needed. Coordinates student employees in day to day technical support for BGSU and provides ongoing training to student employees in dealing with technology support issues. * Other duties as assigned The following Degree is required: * Associate's Degree. Degree must be conferred at time of start date The following Degree is preferred: * Bachelor's Degree The following Experience is required: * 2 years of experience in any of the following areas: * Hardware support and maintenance * Software and operating system support and maintenance * Software application deployment * Enterprise systems support and maintenance * Computer networking support experience * 2 years of experience as a GA or student employee is equal to 1 year of professional experience The following Experience is preferred: * Higher education experience * TeamDynamix experience The following licenses, certifications, or registrations is required: * Must have and maintain a valid driver's license and comply with the university's vehicle use policy. Knowledge, Skills, and Abilities: * Excellent customer service skills while supporting a broad population of clients. * Strong verbal and written communication skills. * Strong critical thinking skills. * Competency in the support of operating systems (MacOS and Windows). * Competency in the support of application software (MacOS and Windows). * Competency in the support of computer hardware (MacOS and Windows). * Competency in computer networking configuration and troubleshooting. * Knowledge of Office 365, SCCM, and JAMF desirable. * Knowledge of mobile operating systems (Android, iOS) desirable. * Knowledge of Active Directory and enterprise identity management (Okta) desirable Work Schedule: This is a full-time position located in Bowling Green, Ohio, which offers the option for a flexible/hybrid work schedule (remote/on-campus). This position's regular working hours are 10:00 AM - 7:00 PM EST. Application Deadline The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by January 5, 2026. Required Uploads: Cover Letter & Resume Essential Requirement: Work Authorization BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.