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Technical assistant jobs in Toms River, NJ

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  • Technical Support Specialist

    Randstad Enterprise 4.6company rating

    Technical assistant job in Iselin, NJ

    Our client, a leader in SaaS technology for clinical trials, is looking to bring on a contractor for 4 months in their Iselin, NJ office. This is 100% onsite. The Enterprise Support Specialist assists corporate end-users in corporate offices and remote locations globally with technical support of approved desktop/laptop computers, applications and related technologies. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines of approved standards and processes. -The position also assists in the creation, maintenance and versioning of documentation related to Desktop Support processes, procedures and associated guidelines. The position's responsibilities require independent analysis, communication and problem-solving. Work is performed with little supervision and requires initiative and judgment. -Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines -Work with vendor support contacts to resolve technical problems with desktop computers, peripheral equipment and software -Work with ES Systems and Network team to determine and resolve problems received from clients -Interact with numerous computer platforms in a multi-layered client server environment. --Ensure desktop computers interconnect seamlessly with diverse systems including file servers, email servers, print servers, application servers, and administrative systems -Train end-user community on the appropriate use of approved hardware, software and peripheral equipment as required by Standard Operating Procedures -Recommend and/or perform upgrades on desktop/laptop systems to ensure uptime -Ensure all approved desktops, laptops and peripheral hardware is accurately inventoried and perform maintenance/spot checks with user community validating equipment is correctly assigned -On a daily basis, maintain asset management systems tracking all hardware and software items utilized by end-user community by fully understanding the Enterprise Support asset management lifecycle and following established asset management procedures -Work with Finance and internal ES staff facilitating approved purchases of hardware, software and other technologies within the guidelines of Standard Operation Procedures -May, with Enterprise Support engineers, collect/validate functional requirements of technical solution/s to determine whether researched solution is viable for purchases -Actively maintain and replenish commonly-used computer supplies necessary for day-to-day Enterprise Support operations -Work with Issue Tracking System to review, acknowledge, remedy and resolve all assigned end-user tickets in timely manner -Work with vendor support contacts to resolve technical problems with desktop computing equipment and software -Ensure that all computers globally interconnect seamlessly with systems including file servers, email servers, application servers and administrative systems -Maintain and provide telephone system support and assistance -Perform other job-related duties as assigned or directed -Respond and contribute to Business Continuity and Disaster Recovery circumstances relating to planned and unplanned events -Actively participate in scheduled off-hour operations, weekend work and on-call rotation shifts -Travel domestically or internationally to support global Datacenters, offices and events Your Competencies: -Demonstrated proficiency in supporting Windows 10 desktop/laptop PCs Experience supporting Mac OSX desktop/laptop systems -Demonstrate an understanding of basic Networking concepts including TCP/IP -Familiarity with common workplace productivity computing applications, e.g. Microsoft products suites, email clients, calendaring, Internet usage -Antivirus, inventory management and backup procedures -Experience installing software, patches, updates on Desktops, Laptops, Peripheral equipment and Servers -Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs -Analytical problem solving and troubleshooting skills; ability to learn new software applications quickly -Experience troubleshooting basic network, software, printing problems -Daily commitment to high-quality results, Strong work ethic and Customer Service Excellence -Ability to work both independently and as a team member -Excellent verbal and written communication skills, including via telephone -Ability to lift and handle packages/hardware with the approximate weight of 50 pounds or more -Ability to travel domestically and possibly internationally to support offices and events Your Education & Experience: -Four-year undergraduate degree in computer science or related field required; or equivalent years of experience
    $41k-66k yearly est. 3d ago
  • IT Support Specialist

    Prc Management Co 4.6company rating

    Technical assistant job in Red Bank, NJ

    Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually
    $55k-70k yearly 8d ago
  • HVAC Install Technician Assistant

    Horizon Services 4.6company rating

    Technical assistant job in Burlington, NJ

    HVAC Installation Technician Assistant - Up to a $3000 Sign On Bonus! HVAC Install Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Horizon! Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Horizon guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our HVAC Install Technicians do? Our technicians go into clients' homes to install new residential heating and cooling systems. What we offer? Competitive Compensation: * With our tools, resources and training, our technicians are able to make a very competitive base salary and bonus program that rewards you for your hard work and customer service! * Top candidates could be eligible for a sign on bonus up to $1500! Consistency: * We offer consistent and reliable full-time year round * Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week. Professional and Personal Growth: * Robust Paid Training & Professional Development Path - 150 hours of training per year! * Opportunity to grow - We love to promote from within! Most of our leaders started in the truck! * Qualified technicians will be sponsored for Journeyman license and NATE certification. * Tuition Reimbursement benefits & Scholarship Programs Wellness: * Health benefits including Medical, Dental, Vision, and Life Insurance * Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses * Short Term Disability * Long-Term Disability * Wellness Reimbursement Program * Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits * Company-paid PTO and Paid Holidays * 401(k) retirement plan with company-matching contributions * Employee Discounts What do you need? * Experience as an HVAC Install Technician * Relevant licenses and certifications * A valid driver's license and a clean driving record * Ability to pass a background check and drug test * Clean and neat appearance * Strong customer service and communication skills * Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Service Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
    $37k-46k yearly est. 15d ago
  • HVAC Installation Technician Assistant

    Nova Heating & Air Conditioning

    Technical assistant job in Howell, NJ

    Job Description Company Benefits and Perks **** SIGN ON BONUS FOR THE RIGHT CANDIDATE!!! **** 50% paid health insurance Generous time-off policy Family-oriented company Career growth opportunities Job SummaryWe are seeking an Installation Technician Assistant to join our growing company. We are looking for someone educated in the HVAC field, with a great work ethic, who exhibits professionalism, is fun to work with, and encourages teamwork. Responsibilities and Duties Installing Gas furnaces Installing Central AC Systems Installing Mini Split Systems Driving Box Trucks and Vans Lifting large pieces of equipment Qualifications and Skills Must have at least 5 years in the field Must have a minimum of 2-year vocational background. (If you have little experience) Must have EPA License. Must work well with a team. Must have a clean driving record. E04JI800um3l4022y5y
    $31k-51k yearly est. 19d ago
  • Temporary - Educational Technology and Platform Specialist

    IEEE 4.9company rating

    Technical assistant job in Piscataway, NJ

    The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system administrative responsibilities, and training and development knowledge. The overall purpose of this position is to provide technical support and perform administrative responsibilities on the IEEE Learning Network (ILN) platform (IEEEs learning management system) and provide technical support for IEEE Educational Activities customers and partners. This position functions as an individual contributor. Key Responsibilities Specific duties include but are not limited to: * Provides technical support as the IEEE Learning Network (ILN) Administrator (IEEEs learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues * Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements * Keeps abreast of technology and provides recommendations to improve end user support and operations * Writes/updates user guides and documentation regarding the ILN * Uploads courses to ILN as needed * Produces ILN standard and custom reports * Assists with IEEE Learning Network implementations of new ILN Partners * Participates in reviewing requirements for ILN enhancements and tests enhancements * Writes ILN testing scripts for UAT (User Acceptance Testing) * Participates in UAT including resolving technical issues, reporting, etc. * Delivers SCORM sales orders, as needed * Prepares product data to be uploaded to internal IEEE systems * Processes internal reimbursements to ILN Partners for ILN licenses * Supports the creation of analytics and usage reports for IEEE eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests * Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists * Updates, edits, and/or enhances existing catalog records for greater discoverability * Submits and monitors project management tickets (JIRA) * Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events * Assists with website that supports the IEEE Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation * Conducts industry research and landscape assessments within the adult learning space * Works on other Educational Activities projects as needed and assigned Education and Experience: * Bachelor's degree preferred or equivalent experience * Preferred knowledge in learning management administration, educational technology, and/or technical support Skills & Other Requirements: * Strong analytical and problem solving skills including being a creative problem solver * Strong comfort with software * Strong customer service, administrative, and software skills * Strict attention to detail * Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously * Knowledge of educational technology platforms including learning management systems * Highly competent in working with Microsoft Office and Google Docs * Excellent oral and written communication skills * Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders * Knowledge of HTML, CSS a plus * Knowledge of JIRA a plus * Exposure working with system requirements a plus Salary Range: * $37-$41/Hr *
    $37-41 hourly 7d ago
  • On Site Help Desk - Application Support

    Key Software Systems

    Technical assistant job in Farmingdale, NJ

    On site Application Support Staff provides application support to a wide variety of clients on a proprietary Courier Management software via phone, email and remote meetings. You will troubleshoot application issues, review data, and answer clients' application specific questions on configuration, setup, and operations. RESPONSIBILITIES: Troubleshoot & resolve issues for clients on a proprietary application by phone, email and remote meeting working directly with customers Follow up on outstanding requests and ensure timely resolution Perform Quality Assurance testing on new application versions Execute application updates and configuration in accordance with Key Software standards Train oncoming customers in setup and use of the application Perform other support related duties as assigned BASIC QUALIFICATIONS: Must have strong written and verbal communication skills Motivated to learn and grow and to accept new challenges Working knowledge of PC, Mac, and Mobile devices (iOS/Android Tablets) Strong customer service and troubleshooting skills Must be available for occasional scheduled and non-scheduled critical overtime/afterhours PREFERRED QUALIFICATIONS: 2 years+ experience in technology Help Desk strongly preferred Experience with MSSQL Experience with webhooks and APIs Working knowledge of HTML BENEFITS: Opportunities for growth and advancement Health, Dental, LTD and Life Paid time off 401k with employer match Friendly, casual, professional atmosphere Excellent compensation Enjoy working with cutting edge tools Industry leading 23-year-young company
    $51k-90k yearly est. 17d ago
  • Technical Specialist II

    Michael Baker 4.6company rating

    Technical assistant job in Hamilton, NJ

    Company Name: Michael Baker International, Inc. Job title: Technical Specialist II Minimum Salary: $80,459 to $126,739 Education: Bachelor's degree in Civil Engineering, Transportation Engineer, or a related field. SOC Code: 17-3022.00 SOC Occupation Title: Civil Engineering Technologists and Technicians Duration: Regular Hire Work week: Full-time Supervision Experience Required: No Experience: 4 years of experience in Transportation Engineering or related.. Requires skills and experience to involve: Proficient in the design and integration of Intelligent Transportation Systems (ITS) Engineering components such as CCTV, dynamic message signs (DMS), and detectors. Skilled in communication system design, including fiber optics, wireless, and Ethernet, as well as experience with Traffic Management Center (TMC) systems and software. Strong knowledge of national and local standards, including the MUTCD (Manual on Uniform Traffic Control Devices), AASHTO Green Book, ITE standards and guidelines, and relevant local DOT standards. Proficient in AutoCAD and/or MicroStation (InRoads/OpenRoads), Civil 3D. Experience in traffic signal design, intersection and roadway geometry, signing and striping, pavement marking plans, and maintenance of traffic (MOT)/temporary traffic control plans. Skilled in using tools such as Synchro, SimTraffic, VISSIM, HCS for traffic operations analysis and simulation. Expertise in traffic data collection and interpretation (e.g., volume, speed, classification), trip generation, travel demand forecasting, and crash data analysis. Experience preparing PS&E (Plans, Specifications & Estimates), writing and reviewing technical reports, and conducting QA/QC reviews. Familiarity with ATMS (Advanced Traffic Management Systems), SCADA systems (for applicable ITS functions), and signal controller programming and troubleshooting (e.g., NEMA, ATC standards). Job duties: The Technical Specialist II position will, under minimal supervision, perform technical calculations, design, evaluation, inspection, and testing related to traffic engineering and civil infrastructure projects. Responsibilities include the development of traffic engineering design plans, such as traffic signals, intelligent transportation systems (ITS), pavement markings and signage, maintenance of traffic, and utility layouts including power and communications. Collaborate with project managers and technical teams to review project specifications, determine support needs, and evaluate design alternatives. Participates in traffic analysis, including forecasting, modeling, and simulation, and uses relevant software applications to analyze and report on project and production data. Coordinates and conducts field work to gather data and materials, perform inspections, and verify site conditions. Performs research and data analysis to support project goals and prepares clear, accurate reports, graphics, and presentations. Leads or participates in the preparation and review of drawings, specifications, cost estimates, and client deliverables, ensuring quality and compliance with industry and government standards. Provides peer reviews of technical work prepared by others and contributes to the development of alternative conceptual designs based on stakeholder input. Maintains ongoing communication with clients to ensure quality service, prepares project correspondence, invoices, and cost proposals, and presents technical and program information to internal teams and clients. Works closely with engineers, technicians, and contractors to deliver projects on schedule and within scope. The approximate compensation range for this position is $80,459 to $126,739. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. We offer a comprehensive benefits package including: Medical, dental, vision insurance 401k Retirement Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Life, AD&D, short-term, and long-term disability Professional and personal development Generous paid time off Commuter and wellness benefits Please apply at *********************************
    $80.5k-126.7k yearly Auto-Apply 60d+ ago
  • Lexus Vehicle Delivery/Technology Specialist

    Haldeman Lexus of Princeton

    Technical assistant job in Lawrenceville, NJ

    Haldeman Lexus of Princeton - Vehicle Technology Specialists CAREER OPPORTUNITY - Haldeman Lexus of Princeton is currently looking to fill a Full-time position at our dealership. We are looking for customer-focused, enthusiastic individuals with exceptional communications skills, and a professional appearance. This is a great opportunity for qualified individuals to start a career with a Local Family owned Dealership with advancement opportunities. TECHNOLOGY SPECIALIST - This position ensures that every owner receives a proper delivery of the vehicle features and controls, with special emphasis on properly educating the customer about the technology in the vehicle. Applicants must have great people skills and be a problem solver and great listener. This individual must also be available to work on Saturday. You will also be required to assist with off-site deliveries, moving inventory and other Dealership tasks required by the Managers. REQUIREMENTS - All applicants must have exceptional communication skills. Previous Automotive experience is a PLUS, but NOT REQUIRED, will train the right candidate. Must be flexible to work Saturday and must achieve performance goals. Employment will be contingent on a satisfactory employment history, background investigation and drug screen. Applicant must have a clean Driving Record and possess a valid drivers license. • Present Lexus products in an effective manner that ensures customer understanding • Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information. • Resolve customer inquiries for vehicle technology issues. • Troubleshoot Vehicle Technology features. • Master product knowledge on all vehicles. • Develop and practice presentations for all Lexus vehicles and their features. • Maintain and utilize a collection of technology information and resources to assist in explanations. • Assist customers in the delivery of their vehicles and personalize those deliveries to their needs. • Demonstrate vehicles features, technical and dynamic systems, and controls. • Introduce and explain quick guides and online resources for more in-depth information. • Maintain a log of all customer deliveries. • Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology • Train Sales Staff and other dealership personnel on new technology • Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns. • Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment. • Oversee deliveries for the sales team ensuring proper information is explained. • Any other related responsibilities as assigned by manager.
    $79k-115k yearly est. Auto-Apply 60d+ ago
  • Ophthalmic Technician Assistant

    Long Island Vision Management

    Technical assistant job in Toms River, NJ

    Job Description A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit. Job Duties & Essential Functions: Patient Intake & Clinical Support Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision. Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR). Perform basic eye tests prior to the physician's examination, clearly explaining each test and its purpose to the patient. Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed. Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments. Patient Education & Communication Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician. Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit. Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care. Room & Equipment Maintenance Maintain cleanliness and organization of exam rooms and clinical areas. Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments. Properly shut down and clean diagnostic testing equipment at the end of the day. Assist with cleaning and preparation of surgical instruments prior to sterilization. Inventory & Compliance Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies. Maintain appropriate inventory levels and restock supplies as needed. Follow all clinic safety protocols and infection control procedures. Assist with opening and closing the clinic, ensuring readiness and security. Administrative Tasks & Development Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates. Participate in training, webinars, and in-service sessions to stay current with best practices and procedures. Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information. Perform additional duties as assigned by the supervisor. Required Qualifications: High School diploma or equivalent. One (1) year of experience in a medical office or customer service environment. Strong customer service skills with a professional and friendly demeanor. Excellent organizational, time management, and multitasking abilities. Skilled in problem-solving with attention to detail. Basic computer proficiency. Strong interpersonal, time management, and organizational skills. Ability to stand for long periods of time. Preferred Qualifications: Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire. Ophthalmic Scribe Certification (OSC) Work Schedule: Rotating Schedule - including days, evenings and weekends Hourly Pay Rate: $20.00 Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: Medical/Dental/Vision Insurance Prescription Drug Coverage Company Paid Term Life Insurance & Long-Term Disability Supplemental Insurance Benefits Employee Assistance Program (EAP) Retirement Plan - 401(k) Paid Time Off (PTO) Paid Holidays Career Development Programs * All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at **************************************.
    $20 hourly Easy Apply 13d ago
  • Technical Assistant-Commercial Insurance-Entry Level

    Jencap 4.2company rating

    Technical assistant job in Red Bank, NJ

    Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Commercial Technical Assistant provides technical underwriting support for assigned accounts/agencies within the team as well as making individual underwriting decisions on referred accounts. This role will work in the Jencap - Red Bank, NJ office. Responsibilities: Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts. Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies. Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up. Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same. Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems. Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel. Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures. Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same. Assist underwriters by handling broker's verbal and written requests or comments concerning applications, endorsements, cancellations or etc. Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts. Requirements: Bachelor's Degree or equivalent. Minimum of 1-3 years of similar related job experience. Recommend employee pursue entry level insurance related courses which will enhance knowledge of insurance coverages to better enable employee to perform job functions and advance within the organization. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to, comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
    $29k-49k yearly est. 13d ago
  • Medication Technician - Assisted Living- 10pm-6am Per Diem

    The Addison of Woodbourne Place

    Technical assistant job in Levittown, PA

    Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for the safe administration of all prescribed medications and treatments as listed on the Medication Administration Record (MAR) and Treatment Administration Record (TAR), provides personal are and general nursing care to residents as needed or assigned, ensures delivery of care and services to all residents in the community to include Activities of Daily Living (ADLs), room cleanliness, scheduled activities and dining services and individual service plan need of each assigned resident. Job Description Looking for a career where your heart and attention to detail truly matter? At The Addison of Woodbourne Place, Medication Technicians keep our residents healthy, happy, and thriving. Bring your compassion, energy, and care every day - and make meaningful connections that truly matter! As a Medication Technician, you'll administer medications safely, connect with residents, and spread joy in a fun, caring, and supportive environment. Every day is your chance to make a real difference! Perks & Benefits: Competitive pay: $18.25-$19.50/hour - cha-ching!! Full benefits - health, dental, vision, and life insurance for ALL employees (yes, even Per Diem!) Daily Pay Available - because who doesn't like getting paid when you want Teamwork that feels like family - join a group that cheers each other on and keeps it fun! The door to your next adventure is wide open - step right in!! Qualifications What you'll bring High School Diploma or equivalent PA Med Tech Certification (per state requirements) Compassion? Big time! Sharp eye for details Can-do attitude + team spirit Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
    $18.3-19.5 hourly 16d ago
  • IT Helpdesk Tier 3

    CubX Inc.

    Technical assistant job in Lakewood, NJ

    Job Description About Us: CubX is a rapidly growing Managed Service Provider (MSP) redefining how businesses experience IT. We design secure, cloud-based environments for multi-site and enterprise organizations - blending deep technical expertise with a personal, proactive approach. We're seeking a Tier 3 IT Technician / Systems Engineer - a senior-level engineer who leads advanced IT projects, handles escalations from Tier 1 and Tier 2 teams, and plays a key role in client environment design and migrations. This role requires strong technical depth, excellent communication, and the ability to take ownership from start to finish. Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Collaborative Culture: Work alongside a sharp, motivated team that values initiative and creative problem-solving. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Escalation & Advanced Troubleshooting: Handle escalations from Tier 1 and Tier 2 engineers for complex Microsoft 365, Azure, Intune, and network issues. Perform root-cause analysis and implement permanent resolutions. Project Implementation & Migration: Lead or co-lead client migrations including Microsoft 365 tenant setups, email and data migrations, SharePoint and OneDrive transitions, Intune and Autopilot rollouts, and network upgrades. Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Cloud & Identity Management: Manage Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD configurations including Conditional Access, device compliance, and identity protection. Networking & Infrastructure: Configure, Design, and maintain firewalls, VLANs, VPNs, and Wi-Fi networks using SonicWall, Meraki, and Unifi, FortiGate, Cisco, and troubleshoot complex DNS, DHCP, and connectivity issues across multi-site environments. Endpoint & Security Management: Architect Intune profiles, compliance policies, Autopilot provisioning, and Defender for Endpoint deployments. Maintain system security through Microsoft 365 Security & Compliance Centers. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Server & File System Knowledge (Migration-Focused) Leverage strong understanding of Windows Server environments (2016/2019/2022) to support data and identity migrations into modern cloud-based solutions. Perform Active Directory cleanup, GPO rationalization, and DNS validation during tenant or domain transitions. Migrate on-premises file shares to SharePoint and OneDrive, ensuring correct permissions, folder structure, and access continuity. Identify and decommission legacy infrastructure as part of the move toward fully managed, cloud-first environments.Automation & Scripting: Utilize PowerShell and automation tools to streamline provisioning, reporting, and system maintenance. Develop and document reusable scripts to support repeatable processes. Security & Compliance: Configure SPF, DKIM, and DMARC. Strengthen endpoint protection and ensure compliance with CubX and client security standards. Documentation & Mentorship: Maintain detailed documentation for tickets, projects, and configurations. Mentor Tier 1/2 staff, review their work, and help establish standardized procedures. Virtualization & Cloud Services (Migration-Focused): Support and guide migrations of on-prem workloads into Azure, leveraging knowledge of virtual machines, networking, and storage. Assist with Hyper-V or VMware transitions during modernization projects and advise on architecture, performance, and cost optimization in cloud environments. Hardware & Software Support (Advanced): Provide advanced diagnostics and remediation for desktops, laptops, and peripheral devices across mixed environments. Perform deep system analysis to resolve hardware or OS-level issues, optimize endpoint performance, and ensure compatibility during migrations or policy rollouts. Oversee large-scale software deployments, patch automation, and driver management through Intune and scripting to maintain secure, reliable device fleets.. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Business Solutions & Workflow Optimization: Analyze and resolve client technology challenges that impact business operations - identifying inefficiencies, recommending software or process improvements, and designing solutions that align technology with organizational workflows. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools After-Hours Escalation: Serve as a senior escalation contact for critical issues when needed. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactive Improvement: Identify recurring pain points, propose system enhancements, and contribute to CubX's continuous improvement culture. Requirements Qualifications Bachelor's degree in Information Technology or equivalent hands-on experience. Minimum 5 years' experience in an MSP or similar environment. Minimum 3 years' experience handling Tier 3 or escalation-level responsibilities. Expert knowledge of Microsoft 365, Azure AD, Intune, and endpoint management. Strong background in network configuration and troubleshooting (VLANs, VPNs, Wi-Fi, firewalls). Skilled in PowerShell scripting and automation. Familiarity with Windows Server and Active Directory (for troubleshooting, not management). Excellent written and verbal communication skills with a strong customer service orientation. Proven ability to manage multiple projects and deadlines in a fast-paced MSP environment. Preferred Certifications Microsoft Certified: Cybersecurity Architect Expert (SC-100) Microsoft Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Intune Administrator (MD-102) CompTIA Security+ / CySA+ or Cisco CCNP / Fortinet NSE 4+ Benefits Competitive pay with performance-based growth opportunities Paid time off and company holidays Health, dental, and vision insurance with HSA and FSA options 401(k) retirement plan with company match On-site gym promoting employee wellness Modern, collaborative office environment designed for productivity Ongoing training and professional development programs Access to cutting-edge technology and real-world project experience Team events and employee appreciation initiatives Strong company culture centered on innovation, teamwork, and growth
    $51k-90k yearly est. 6d ago
  • Customer Technical Support Specialist

    Eos Energy Storage 3.6company rating

    Technical assistant job in Edison, NJ

    About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. Overview: The operations and monitoring specialist will play a crucial role in supporting, operating, and monitoring our energy storage systems, ensuring their optimal performance and reliability. Utilizing monitoring tools, energy management tools, battery management and other systems, you will monitor and operate systems, detect anomalies, and communicate with customers and internal teams to address issues promptly. The Operations and Monitoring team functions 24x7. Shift work including day, night, weekend, and holidays is required. Key Responsibilities: Customer Liaison and Support: Support customer requests for warranty, post-warranty and longer-term agreements as liaisons to support services and to deliver system operational assistance. Utilize inbound and outbound channels (email & phone) and document requests for support. Deliver initial triage and correspondence throughout the request lifecycle. Initiate field service remediations and/or escalate to higher levels of technical support for resolution. Monitor Systems: Utilize the EOS platform to continuously monitor the performance of energy storage systems, ensuring they operate within defined parameters. Operate Systems: Perform system operational functions for range of commission testing and post-commissioning activities per Eos and customer agreements. Anomaly Detection: Identify and respond to system alerts, diagnosing issues and implementing corrective actions to maintain system integrity. Collaboration: Work closely with field engineers and appropriate technical service, project, and product teams to coordinate continual improvement, maintenance and troubleshooting efforts. Documentation: Maintain accurate records of customer correspondence, operational activities, system performance, discovered issues and resolutions for compliance and operational continuity. Data Analysis: Analyze live and post-cycle system data to detect trends, deliver real-time issue responsiveness, alerting, and remediation actions. Continuous Improvement: Provide feedback on system performance and suggest enhancements to improve efficiency and reliability. Qualifications: Experience: Minimum of 2 years in electrical technology operations or similar control systems role, preferably in energy storage Technical Skills: Familiarity with operational software platforms, ticketing/issue management systems, and data network communication protocols Analytical Abilities: Strong problem-solving skills with the ability to interpret complex data and make informed decisions. Communications: Excellent verbal and written communication skills to effectively collaborate with remote teams and customers. Preferred Qualifications: Industry Knowledge: Experience in energy storage systems, particularly with battery energy storage systems (BESS), energy management systems (EMS), supervisory control and data acquisition (SCADA) systems. Certifications: Relevant certifications in electrical technology, BESS, or other management and controls systems Technical Proficiency: firm understanding of networking and cybersecurity principles as they relate to battery and energy systems Education: Associates Degree, or 2 yrs equivalent experience in electrical technology, electronics, or related field
    $59k-106k yearly est. Auto-Apply 60d+ ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Trenton, NJ

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $105k-140k yearly 11d ago
  • IBM Technical Specialist - Middleware in Trenton, NJ - Inperson Interview

    GD Resources

    Technical assistant job in Trenton, NJ

    Job Description In-Person Interview Preferred. Note: This is a Hybrid position. Candidate will work in the office 1 Day / Wk. Candidate will need to be local. 4-year College degree or equivalent technical study SUMMARY: The IBM Technical Specialist - Middleware under the direct supervisor of the Chief of the AOC's Information Technology Office (ITO) or other designated ITO representative will be required to collaborate and provide technical expertise to ITO and assigned unit. The ideal candidate must have experience in migrating and or upgrading to a newer version of WebSphere. The ideal candidate should have experience in planning, design and assessment of new & existing middleware infrastructures. Qualifications and Skills • They must have experience in the migration of customer or vendor applications running on WebSphere from one major version to another. • They should be able to demonstrate expertise with the most recent and relevant technologies in the middleware arena. • They must have excellent communication skills and possess the ability to collaborate with internal and external groups including vendors. Skill are to include • Websphere Application Server 8.5 or higher • IBM HTTP and/or Apache web servers • UNIX/Linux (AIX/RHEL preferred) • Pega BPM • Automation scripting (Ansible, WAS, Unix/Linux, Cloud Formation preferred) • WebSphere MQSeries 8.0 or higher • DataPower Gateway Administration • Amazon Web Services • Broadcom/CA APM (Wily/Introscope) • IBM MDM/IIS (IBM Information Server) • WebFocus Reporting Server The ideal candidate can • Demonstrate expertise in teaching, conveying technical and or functional courses and concepts. • Develop appropriate work programs and budgets and use to effectively schedule tasks and assignments. • Identify improvements to project standards to achieve high quality services and products. • Assessment and recommendations of on-site middleware infrastructure. Responsibilities • Installation, configuration and administration of WebSphere Application Server and IBM HTTP server versions 8.5 and above. • Configuration and administration of PEGA BPM v 7.x and above. • Migration of WebSphere Application Server environments from one major release to another. • Administration and configuration of WebSphere MQSeries 8.0 or higher • Administration of AIX and RHEL servers • Develop Jython/JACL, wsadmin, Unix/Linux shell scripts • Develop/execute/analyze AWS Cloud Formation scripts • Experience with configuring performance management tools such as Broadcom/CA APM for analyzing and troubleshooting servers and applications • Implement SSL/TLS configurations. Experience with certificate management. • Understanding of network security, firewalls, ADCs, VIPs, etc. Experience integrating with Microsoft AD/ADLDS and IBM ISAM/Webseal. • Administration, configuration of IBM DataPower Gateway (preferred). • Installation, configuration and administration of IBM MDM and IBM Information Server (preferred); of WebFocus Reporting Server (preferred) • Experience working in a DevOps environment (preferred) and a cloud computing environment (preferred).  SkillRequired / DesiredAmountof ExperienceWebsphere Application Server Administration 8.5 or higher Required8YearsIBM HTTP Server AdministrationRequired8YearsUNIX/Linux (AIX/RHEL preferred) Required8YearsPEGA BPM AdministrationRequired5YearsAutomation Scripting (Ansible, Cloud Formation preferred) Required5YearsWebSphere MQSeriesRequired3YearsAWS Cloud AdministrationRequired3YearsData Power AdministrationHighly desired2YearsCA APM (Wily) Highly desired3YearsIBM MDM/Information ServerDesired2YearsExperience with collaborating with internal and external groups Required4Years4-year college degree or equivalent technical study Required4Years Powered by JazzHR y1Fy1d7MgV
    $79k-115k yearly est. 27d ago
  • Technical Specialist

    Xoriant 4.4company rating

    Technical assistant job in Edison, NJ

    Job Title: Technical Specialist Develop, enhance and customize the solution architecture for various Industry use cases. Publishing solutions and products on Azure marketplace. Lead the team and manage delivery cycles for the solution. Manage the code repository and handle pull requests. Engage in technical discussions with the product teams for research and development related projects. Manage the stand-up and status meetings to resolve the dependencies/blockers between onshore and offshore teams. Handle the tenants and subscriptions of cloud services (Azure, Snowflake, AWS, etc) used in the projects. Manage presentation booths and product showcases at technical summits and conferences. Job Requirements: Require Bachelor's Degree or Foreign Equivalent in Computer Engineering, Computer Science, Software Engineering, Computer Information Systems or related field. Require five (5) years of experience as Associate Software Engineer, Software Engineer, Senior Software Engineer, Team Lead, Software Consultant or related using Linux, Microsoft Azure, Angular, Power BI. Require travel/relocation to various unanticipated locations throughout the United States. Salary: The base pay range for this role is between $152,859.00 and $180,000.00 annually, and your base pay will depend on your qualifications, experience and location. To apply, mail or email resumes to: Annmarie Hardie, Associate Director, Legal & Immigration Attn: Job ID: TS-039300 Xoriant Corporation 1248 Reamwood Avenue Sunnyvale, CA 94089 ******************* * Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
    $152.9k-180k yearly Easy Apply 60d+ ago
  • Ophthalmic Technician Assistant

    Sightmd Career 4.0company rating

    Technical assistant job in Toms River, NJ

    A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit. Job Duties & Essential Functions: Patient Intake & Clinical Support Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision. Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR). Perform basic eye tests prior to the physician's examination, clearly explaining each test and its purpose to the patient. Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed. Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments. Patient Education & Communication Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician. Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit. Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care. Room & Equipment Maintenance Maintain cleanliness and organization of exam rooms and clinical areas. Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments. Properly shut down and clean diagnostic testing equipment at the end of the day. Assist with cleaning and preparation of surgical instruments prior to sterilization. Inventory & Compliance Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies. Maintain appropriate inventory levels and restock supplies as needed. Follow all clinic safety protocols and infection control procedures. Assist with opening and closing the clinic, ensuring readiness and security. Administrative Tasks & Development Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates. Participate in training, webinars, and in-service sessions to stay current with best practices and procedures. Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information. Perform additional duties as assigned by the supervisor. Required Qualifications: High School diploma or equivalent. One (1) year of experience in a medical office or customer service environment. Strong customer service skills with a professional and friendly demeanor. Excellent organizational, time management, and multitasking abilities. Skilled in problem-solving with attention to detail. Basic computer proficiency. Strong interpersonal, time management, and organizational skills. Ability to stand for long periods of time. Preferred Qualifications: Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire. Ophthalmic Scribe Certification (OSC) Work Schedule: Rotating Schedule - including days, evenings and weekends Hourly Pay Rate: $20.00 Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: Medical/Dental/Vision Insurance Prescription Drug Coverage Company Paid Term Life Insurance & Long-Term Disability Supplemental Insurance Benefits Employee Assistance Program (EAP) Retirement Plan - 401(k) Paid Time Off (PTO) Paid Holidays Career Development Programs * All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com.
    $20 hourly 12d ago
  • Help Desk Technician I (Entry-Level) Cherry Hill, NJ

    Corehire

    Technical assistant job in Cherry Hill, NJ

    Job Description Help Desk Technician I (Entry-Level) Type: Full Time Employment The Help Desk Technician I is an entry-level role providing first-response support for computer hardware, peripherals, and software. While prior experience is not required, candidates must demonstrate a passion for technology and a strong desire to learn new skills. Success in this role is measured by the ability to deliver exceptional customer service, clear communication, and reliable technical support. Key Responsibilities Provide first-level support (phone, email, remote, and on-site) for desktops, laptops, printers, and related devices. Accurately log problems and resolutions in the ticketing system. Maintain and grow knowledge of products and services supported by the Help Desk team. Ensure proper documentation, escalation, tracking, and follow-up of all incidents. Participate in the on-call rotation as scheduled. Complete assigned training and certification requirements. Perform other duties as assigned by the Help Desk Lead. Required Skills & Qualifications Genuine interest in technology and eagerness to learn. Clear, friendly, and professional phone manner. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Ability to manage multiple assignments with attention to detail. Hands-on experience with Microsoft Windows Desktop Operating Systems. Reliable transportation for on-site support. Ability to lift and move PC system components as needed.
    $51k-90k yearly est. 28d ago
  • Technical Support Specialist

    Rxsense 4.0company rating

    Technical assistant job in Princeton, NJ

    Job Description We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary: We are seeking a highly motivated Technical Support Specialist to join our dynamic help desk team. The ideal candidate will exhibit a strong passion for technology, a proactive attitude, and exceptional problem-solving skills. This role requires delivering top-tier technical support, troubleshooting complex issues, and ensuring seamless IT operations. If you are driven, customer-oriented, and eager to learn, we want you on our team. Must be aware of and comply with all aspects of the RxSense Information Security Program and the policies contained therein. Must always understand the importance of maintaining Information Security. Responsibilities: Provide prompt first-level, high-quality technical support to end-users remotely or in person. Evaluate and prioritize incoming help desk tickets for assistance. Escalate complex issues to higher-level support as necessary. Order, configure, ship, migrate, and support Windows/mac OS operating systems, hardware such as desktops, laptops, printers, scanners, and mobile devices. Troubleshoot A/V technical issues: Diagnose and resolve problems with audio-visual equipment, including televisions, microphones, video conferencing systems, and digital video wall displays, ensuring minimal disruption to office operations. Support employees with A/V needs: Assist office staff with setting up and using A/V equipment for meetings and presentations, providing guidance and hands-on support to ensure a smooth and effective use of technology. Physically assist various office and equipment moves if needed. Continue to enforce Information Security policies and IT procedures; report any suspected policy violations. Always protect all information in any form; assist with end-user awareness and training. Perform hardware repairs, software upgrades, and warranty exchange. Maintain an accurate hardware and software inventory. Assist with user account management, including password and MFA resets. Document and maintain proven solutions, procedures, and end-user guides. Document all support interactions and solutions in the help desk ticketing system. Research and recommend innovative and automated approaches for system administration tasks. Develop relationships within the team and across departments to encourage cooperation, and communication. Develop strengths through training, coaching, project assignments, or other means as appropriate. Participate in ongoing training to stay current with technology trends and updates. Recover assets upon employment separations and validate returned items as expected. Identify any missing process or documentation and be able to close that gap. Hybrid workplace - you will be required to come into the office 3 days a week. Desired Knowledge, Skills & Abilities: Ability to communicate effectively. Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.) Adapt easily to rapid changes in requests, processes, and procedures. Ability to multitask in a fast-paced environment. Attention to detail. Asset management experience. Must possess excellent organizational skills. Resolves problems promptly, accurately, and in such a way as to prevent future occurrence. Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines. Maintains confidentiality and uses sound judgment when discussing technical or sensitive matters. Maintains regular and predictable attendance. Establishes and maintains effective relationships with those contacted within the line of work. Strong attitude and desire to learn new technologies. Maintain current skills and strive to acquire new technical knowledge based on current industry trends. Independent worker who can produce high-level results consistently with minimal supervision. Requirements: Hybrid position - 3 days in the office; must maintain a clean and presentable work environment for video calls from home or office including reliable internet. Travel required is less than 20%. CompTIA A+ is a plus. ITIL certification is a plus. Ability to troubleshoot software and hardware problems. Documentation and note-taking skills. Experience working with Windows, mac OS, MS Office, Active Directory. Experience working with Apple related products, including MacBooks. Basic networking skills to include IP address management. Experience in the healthcare industry is a plus. Telephony/Unified Communications is a plus. Knowledge of Google Workspace, JAMF MDM, Microsoft Azure & Intune Endpoint Manager. Occasionally, you may need to lift and move items weighing up to 30 pounds. Salary Range: 60,000 - 80,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
    $54k-98k yearly est. 4d ago
  • Data Specialist and Technology Assistant - temp. leave position

    Galloway Township Public Schools 3.9company rating

    Technical assistant job in Galloway, NJ

    Secretarial/Clerical/Data Processing Date Available: 01/13/2026 Additional Information: Show/Hide ANTICIPATED VACANCY NOTICE Data Specialist and Technology Assistant (temporary leave) ASSIGNMENT: Galloway Township Public Schools (District) WORK YEAR: 2025-2026 SY EFFECTIVE DATE: January 2026 SALARY: $50,000 - $70,000 (prorated) BENEFITS: Paid Time Off, Health Benefits (single coverage after 90 days) REQUIREMENTS: Please see the job description for full description If interested, go to our district website to apply by December 19, 2025 - ************************************** Elen Manalang Human Resource Manager District Any applicant conditionally offered employment will be required to submit to testing for illegal drug use prior to appointment by the Board of Education. Equal Opportunity/Affirmative Action Employer/P.L. 94-142 and Section 504 of the Rehabilitation Act of 1973. Galloway Township Public Schools, a PreK-8 district proudly serving a diverse student population and community, seeks dynamic candidates for the following position. The District is committed to building a culturally diverse and pluralistic staff dedicated to teaching and working in a multicultural environment. Attachment(s): * Data Specialist & Technology Assistant.pdf * Data Specialist - District - temp leave - 25-26.pdf
    $50k-70k yearly 10d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Toms River, NJ?

The average technical assistant in Toms River, NJ earns between $25,000 and $64,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Toms River, NJ

$40,000

What are the biggest employers of Technical Assistants in Toms River, NJ?

The biggest employers of Technical Assistants in Toms River, NJ are:
  1. SightMD
  2. Long Island Vision Management
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