Technical assistant jobs in Union City, CA

About the Firm Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results. The Role We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment. Key Responsibilities Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network). Troubleshoot, document, and resolve incidents in a timely and professional manner. Configure and maintain workstations, laptops, and mobile devices. Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools). Assist with network and security support, including: Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues. Supporting endpoint and data security measures and ensuring adherence to firm policies. Helping implement system updates and patches under IT direction. Participate in system rollouts, upgrades, and security initiatives. Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance. Uphold data security and confidentiality standards. Required Qualifications Possess a Bachelor's Degree in IT or related field with certifications/training to supplement 3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment. Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems. Familiarity with document management systems (e.g., iManage, NetDocuments). Solid understanding of networks, PCs, printers, and common peripherals. Strong troubleshooting, communication, and client service skills. Ability to manage competing priorities in a deadline-driven environment. Preferred Skills (Our “Unicorn” Wish List) Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly. Experience providing technical training (one-on-one, small group, or classroom). Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references). Ability to troubleshoot complex document issues and support users on best practices. Experience creating user guides, quick reference materials, or training documentation. Familiarity with Microsoft Active Directory and Exchange Administration. Exposure to Mobile Device Management tools (e.g., Intune, MobileIron). Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting. Soft Skills & Attributes Ability to take on projects or tasks with clear instruction, then own the work and outcome. Confidence to ask questions and seek clarification when needed. Willingness to provide backup support to other IT team members in whatever ways are most helpful. Strong teamwork orientation combined with a professional demeanor. Appetite to learn and a drive to progressively expand technical knowledge. Patience, adaptability, and a service mindset when working with attorneys and staff at all levels. What We Offer Competitive salary and comprehensive benefits. Professional growth opportunities in both technical support and training. A collaborative, team-oriented environment where technology is critical to client service. Hybrid work schedule Salary range is $105k to $115k

C-Suite Executive Technical Support Analyst (C-Suite) PERMANENT - ON-SITE - US-CA-Mountain View The role of the Staff Executive Technical Support Analyst is to assist senior level C-Suite Executives and their Executive Administrative Business Partners (EABPs) with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to' lead technical resource for all IT related support requests, e.g. Outlook Exchange mail/calendar, Gmail, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing a “high touch” level of support to the senior executives. VIP and Executive Support experience a MUST. RESPONSIBILITIES Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support. Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions. Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments. Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining consistently calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible). Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents. Ensures established SLAs are met or exceeded specific to response and resolution times Contribute to Knowledge Base and keep process documentation up-to-date. Proactively take on projects and initiatives with minimal to no supervision. Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline. Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees. REQUIREMENTS Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list). Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school. Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies. Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications. Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals. Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite Preferred certifications: ITILv4, ACMT, CCT, CompTIA Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer Support experience in a corporate enterprise environment medium to large company (7-10k+ employees) Outstanding ability in problem solving, diagnosis and troubleshooting skills The ability to work under pressure and multitask in a fast-paced environment is a must. Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision. Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude. Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively. Familiarity with encryption and security tools and triaging within this environment. Hyper responsive during regular working hours, and super flexible and engaged outside regular hours. Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return Military background in an IT environment a plus LOCATION: US-CA-Mountain View On-site work ABOUT TALTEK TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are: transparency, integrity and respect.

Who we are: MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans. Position Summary: We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment. Responsibilities: Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.) Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets). Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting. Take ownership of support requests from start to finish and escalate as needed. Help with new hire onboarding, workstation setup and basic hardware deployments. Document issues and solutions in the ticketing system for knowledge sharing and tracking. Deliver white-glove customer service, ensuring all employees have smooth technology experience. Perform routine maintenance tasks and assist with IT projects as required. Qualifications: Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus. 2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus. Proficiency with Windows 10 and Windows 11 and Mac OS. Basic knowledge and hands-on experience with Office 365. Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums. Experience supporting Zoom Rooms, AV Set ups, or similar technologies. Basic understanding of cloud storage. Strong troubleshooting and problem-solving abilities. Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service. Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects. Discretion and trustworthiness in handling confidential information. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.

A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation. #J-18808-Ljbffr

Technical Support Specialists Sunnyvale Scope: Provide technical support to Corporate employees and contractors in person Provide high level of customer service and professionalism in accordance with Corporate policies, practices, and expectations Diagnose and troubleshoot technical issues according to Corporate expectations Document issues, troubleshooting steps, and resolutions in ticketing system Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution Escalate unresolved complex issues to appropriate support teams KEY QUALIFICATIONS Excellent customer service skills Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation Excellent English-language oral and written communication skills Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Motivation and ability to work as part of a distributed team Conceptual understanding of IP networking and basic network troubleshooting skills Conceptual understanding of multi-tiered and web-based information systems architecture Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV Experience troubleshooting mac OS and iOS operating systems Experience using an IT service management or CRM system for tracking technical support cases Experience using a knowledge base system The performance is to be kept within KPIs as defined by IS&T Support. This includes but is not limited to standards surrounding: Punctuality and attendance; no more than 2 occurrences per month on average Customer satisfaction surveys (CSAT) 98% or higher

Helpdesk support specialist San Francisco, CA Contract (Onsite) pays around $35/hr - $42/hr This client is looking to add a contractor to his team of 8. Their team is divided between helpdesk/desktop support people and the escalation to Sys admins and network engineers. They will also be working on tasks such as configuring Laptops, handling equipment when it arrives. Candidates must know: JAMF - they are a 95% MAC shop OKTA Slack JIRA Google office suite They also need someone to start ASAP. They would like to interview next week and have someone start on the following week.

Role: Executive IT Support Duration: 6-12 months contract, possible extensions Pay rate: W2 only (No Third Party) Job details: Providing technical support for C-suite/ executives and board members Priority handling of incidents Conference room/AV setup / meeting room support Mac/Mobile device tech support Please send resume ASAP.

IT Support & Operations Engineer - Contract Role Title: IT Support & Operations Engineer Duration: 4-6 months (extension likely) Compensation: $45-60/HR Benefits: This position is eligible for medical, dental, vision, and 401(k) About the Role: A recently public biotech company is looking for a proactive IT Support & Operations Engineer who thrives in dynamic, small-company environments. This isn't a role for someone who waits for tickets to come in-you'll be the go-to person for solving complex IT challenges, improving processes, and helping shape the future of IT operations as the company scales post-IPO. What You'll Do: Own day-to-day IT operations and ticket flow in Jira. Support and troubleshoot MacOS and Windows environments. Administer tools like Addigy, Intune, O365, Okta, Slack, Zoom. Deliver white-glove onsite support and reduce reliance on MSP resources. Document processes and proactively improve workflows. What We're Looking For: 5+ years supporting both Mac and Windows environments. Strong experience with O365, Intune, and similar tech stacks. ITIL knowledge preferred. Experience in small-to-medium sized companies; biotech/pharma experience is a plus. A self-starter who loves solving problems and making things better. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Primary Skills: JavaScript Coding (Expert), Scripting (Intermediate), Troubleshooting (Advanced), SQL (Advanced), Debugging (Proficient) Contract Type: W2 Only Duration: 12 Months with possible extension Pay Range: $40 - $46 per hour on W2 #LP Job Summary The Senior Technical Support Engineer will play a crucial role in addressing and resolving the most complex issues for the ServiceNow Platform, serving as the key point of escalation within the technical support department and mentoring junior colleagues. This position requires a blend of deep technical expertise and excellent customer-facing skills, with a willingness to work flexible hours to meet customer needs. The role necessitates an individual capable of quickly learning the ServiceNow platform and who possesses a strong commitment to quality customer service. Key Responsibilities Manage and resolve complex technical issues related to the ServiceNow Platform. Serve as the primary point of escalation within the technical support team. Mentoring and assisting junior team members in understanding various technologies. Ensure superior customer service through direct interaction with clients in a technical support context. Work flexible hours, including evenings, weekends, and holidays as necessary. Must-Have Skills: In-depth knowledge of Database and Object-Oriented languages (Java, JavaScript preferred). Demonstrated ability to troubleshoot difficult technical problems. Excellent verbal and written communication skills. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*

San Francisco There is no sponsorship available. No agencies or C2C. Please do not submit candidates Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco. You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly. Training will involved a fully cover 3 week trip to Ireland, so a passport is required. What You'll Do: Provide onsite technical support to clients in a professional, efficient manner Troubleshoot and resolve technical issues, escalating complex problems when needed Implement system enhancements and upgrades to improve performance and stability Carry out routine maintenance, including software updates and configuration changes What You'll Bring: Bachelor's degree in Computer Science, IT, or a related field 1+ year's experience in a technical support role Background working a similar role Ideally in the financial service industry but this is flexible Excellent communication and interpersonal skills Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!) Someone who has passion outside of work. Think sports, music, hiking, art etc To speak in confidence about this opportunity please contact apply via the link

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details- Job Notes: -- 6+ month contract / extensions possible but are not guaranteed. -- Onsite in Freemont, CA 94538 -- Drug & Background required Pay Rate = $32 W2 per hour plus benefits Specifics from the client: Interact with users to understand and document all IT issues. Install and maintain computer systems and peripherals in accordance with established standards and guidelines. Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members. Assist with the planning and implementation of IT projects across multiple sites. Provide first-level IT support for business users Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions. Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software. Open service requests and manage warranty repairs with hardware vendors. Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery. Key Responsibilities: Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities Reimage and deploy PCs as part of refresh or break/fix processes Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals Support users with Office 365 applications and Windows OS issues Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools Collaborate remotely with team members across other locations to resolve complex issues Perform basic hands-and-feet network support: check switch power status, create console sessions as directed Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: Strong experience supporting Windows desktop environments Proven hands-on experience with Office 365 at the deskside level Basic knowledge of device imaging, reimaging, and PC deployment best practices Excellent problem-solving and customer service skills Nice to Have: Experience using ServiceNow or similar ticketing systems Familiarity with Windows Autopilot deployments Hands-and-feet network support (switch checks, console sessions) Certifications: Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Senior Technical Fellow role is a company-level technical leadership position, accountable for defining and driving AMD's strategy, architecture, and tooling to achieve industry-leading GPU performance and reliability. You will partner across hardware architecture, silicon design, firmware, drivers, compilers, runtime, and developer tools to architect scalable performance methodologies, build advanced diagnostics to detect and isolate defects, and ensure product excellence from pre-silicon through customer deployment. THE PERSON: * GPU/accelerator or HPC performance engineering, compilers, runtime systems, and/or reliability/diagnostics. * Expert-level proficiency in parallel programming models such as (HIP/ROCm, OpenCL, SYCL; CUDA interop), and performance tuning at scale. * Deep knowledge of GPU microarchitecture (compute units/SIMD, wavefront scheduling, memory hierarchy, caches, shared/local memory, interconnects, PCIe/Infinity Fabric). * Hands-on experience with profiling, instrumentation, and performance counters; familiarity with tools such as ROCm tools, Radeon GPU Profiler/Memory Visualizer, and LLVM-based toolchains. * Proven track record building diagnostics: sanitizers, static/dynamic analysis, fuzzing, crash triage systems, telemetry pipelines; experience with kernel-level debugging and driver/runtime fault isolation. * Strong systems background: Linux, kernel, drivers, multi-node HPC/cloud, NUMA, distributed training/inference pipelines. * Proficiency in C/C++, Python; familiarity with LLVM IR, GPU ISA, and performance modeling. * Demonstrated impact influencing architecture and shipping high-performance, reliable products at scale. KEY RESPONSIBILITIES: * Technical Strategy and Leadership * Define the long-term technical roadmap for GPU performance engineering, diagnostics, and reliability/availability/serviceability (RAS). * Establish best-in-class methodologies for performance modeling, profiling, and optimization across ROCm/HIP, OpenCL, SYCL, CUDA interoperability, and ML/DL frameworks. * Influence architecture decisions with data-backed insights on compute, memory hierarchy, interconnect, scheduling, and compiler/runtime impacts. * Parallel Programming Performance Optimization * Architect end-to-end performance workflows: microbenchmarks, workload characterization, bottleneck analysis, instrumentation, and guided optimization. * Lead development of profiling and visualization capabilities (e.g., pipeline stages, wavefront occupancy, cache/memory behavior, interconnect utilization, synchronization overhead). * Drive compiler and runtime optimizations, including code generation, vectorization, register allocation, memory tiling, and kernel fusion. * Build scalable auto-tuning systems for kernels (GEMM/conv, attention, graph workloads) across different GPU generations and system topologies. * Software Diagnostics and Defect Detection * Design advanced diagnostics to detect, localize, and triage GPU defects across silicon, firmware, driver, runtime, and application layers. * Develop static/dynamic analysis tools, sanitizers, fuzzing, and differential testing frameworks targeted at GPU execution and memory models. * Integrate telemetry and performance counters for fault detection (ECC, parity, timeouts, hangs, deadlocks, memory corruption, race conditions) and create automated triage pipelines. * Collaborate on DFT/DFD strategies, bring-up, validation, and manufacturing test enhancements to improve yield and field reliability. * Partner with RAS teams to enhance error containment, recovery, and predictive failure analytics; contribute to BIST and in-field diagnostics strategy. * Cross-Functional Collaboration * Work closely with Architecture, Silicon Design, Firmware, Drivers, Compiler/Runtime, Tools, QA/Validation, and Customer Engineering to deliver performance and reliability targets. * Serve as a primary technical interface for strategic customers, ISVs, hyperscalers, and HPC partners, shaping workload optimization and diagnostics deployment. * Mentor senior/principal engineers and lead technical reviews; cultivate a culture of rigorous measurement, reproducibility, and engineering excellence. * External Leadership and Thought Influence * Publish influential research, secure patents, and present at top-tier conferences (SC, Hot Chips, ISCA, PACT, MICRO, GTC). * Contribute to standards and open-source initiatives in heterogeneous computing, performance tools, and reliability. PREFERRED EXPERIENCE: * Experience with AMD GPU architectures (CDNA/RDNA) and ROCm ecosystem. * Contributions to open-source compilers/runtimes/tools; leadership in standards bodies. * Experience with ML/DL compiler stacks (TVM, XLA, Triton) and performance engineering for AI workloads. * Background in RAS, fault tolerance, error containment, and predictive analytics for accelerators. ACADEMIC CREDENTIALS: * PhD in Computer Science, Electrical/Computer Engineering, or related field (or equivalent experience). LOCATION: Austin; Santa Clara; Markham #LI-DKDAMD1 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.

The Asset Technical Assistant assists in the planning, creation and review of high-quality assets for use within the company shows and projects. This position will work closely with the LAL Story team to produce assets with the requisite aesthetic and performance requirements for use within the LAL previsualization environment. In addition, this role will also work with the project leads and Production to help maintain and review all assets used by LAL shows and projects. The ideal candidate thrives in a highly collaborative environment, is open to constructive direction, but can also work independently and under tight deadlines. _This role is considered Hybrid, which means the employee will work onsite in our San Francisco office and occasionally from home. This is a one year project hire to start based in San Francisco._ **PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES** **Story Asset Support** + Use internal Block Party rigging toolset to build high quality and performant character and non-character assets for use in our proprietary pre-viz software. + Manage the workflow for baking multiple UDIM texture maps sourced from shot production assets to pre-viz story assets. + Work closely with the Story team to manage updates and troubleshoot issues with the pre-viz assets. + Create appropriate documentation as needed regarding story asset related issues that is pertinent to other departments and Production. + Work with Production, Assets, and Story to maintain parity between story and shot production assets. **General Asset Support** + Assist in reviewing and QCing production assets to confirm they meet show specifications and aesthetic standards as requested by Production or the Asset Director. + Produce documentation, imagery and supporting text to communicate asset quality issues that require remediation during the asset build process. + Proactively identify and solve technical art issues and challenges. + Model and surface basic 3D assets. **Additional Duties** + Be proactive in providing peer level support and troubleshooting to other artists in and outside the department. + Create and maintain clear and comprehensive documentation of processes, tools and workflows as they relate to the asset department. + Actively assist with asset performance and efficiency efforts. + Contribute to the development of novel asset construction techniques and workflows. + Learn LAL asset specifications, best practices, and SOP guidelines to understand asset build methodology. + Prepare supporting imagery and documents for story launch or other meetings as needed. + Review, familiarize, and discuss asset performance abilities with the Story team prior to story launch meetings. + Other duties as assigned by the Asset Director or Production. **Education / Experience:** + Bachelor's degree in related Art and Design field including Architecture, Industrial Design, Digital Media or equivalent. + 1-2 years in animation, visual effects or video game production with emphasis on creation of 3D models for CG animation. **Required Skills / Competencies:** + Demonstrated proficiency in Maya and strong understanding of standard CG asset building methodologies. + Solid modeling, texturing and rigging experience. + Experience with industry standard 3D and animation software/tools. + Strong sense of asset development, aesthetics and functionality. + Proven experience working in an established production pipeline. + Able to create detailed documentation explaining issues related to asset quality. **Preferred Skills / Competencies:** + Good communication skills, able to communicate in a professional and friendly manner with co-workers. + Self-starter, energetic, and able to prioritize workload. + Detail oriented, highly organized and able to handle a variety of tasks in an efficient manner. The hiring range for this position in San Francisco, CA is $58,200 to $75,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. **Job ID:** 10129951 **Location:** San Francisco,California **Job Posting Company:** Lucasfilm The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Apprentice Nondestructive Testing technician assists the Technician or Sr Technician performing inspections utilizing various NDT techniques seeking corrosion, defects, or detrimental conditions in accordance with specific written criteria. The Apprentice may calibrate instruments or perform other duties under the supervision of a certified Technician / Sr Technician. Essential Job Functions Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern Performs all duties as assigned and adheres to TEAM's Core Values. Assists the Technician or Sr. Technician on NDT inspections. Studies to gain NDT certifications while assisting and learning hands on experience in various NDT methods. Performs any duties assigned by the Technician or SR Technician on the worksite. Job Qualifications High school diploma or equivalent required An understanding of basic math Ability to work in Microsoft Word Ability to work with computers / computerized equipment Ability to read, understand, and communicate in English Travel requirement; 0-75% Ability to handle chemicals in a safe manner Ability to follow instructions Work Conditions Position is based out of a branch or site location. Field duties require indoor and outdoor work in a plant atmosphere Interaction with other crew employees, as well as supervisors and client personnel Working in plant and/or shop areas around production machinery with extreme noise levels Must be able to wear safety equipment as required by the safety department for personal protection May be at more than one job site in a day and must be able to tolerate climate changes May be required to travel out of town on a periodic basis Physical and Mental Requirements Ability to lift and carry 75 pounds Must be able to walk and climb except when performing non-field duties Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively Sufficient vision or other powers of observation, with or without reasonable accommodations, which permits employee to investigations Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations Sufficient personal mobility to maneuver within a refinery or plant environment to include the ability to gain access to elevated platforms via ladders and stairwells Ability to maintain focus and multitask effectively Excellent communication skills Additional Job Description Anticipated compensation for this role is $41,000.00- $71,000.00 per year plus benefits. Note: Disclosure as required by Cal. Lab. Code § 432.3 of the pay range for this role when being hired into our locations in California. Team reserves the right to pay more or less than the posted range. Actual compensation will be based on experience, qualifications, and geography.

Introduction This recruitment is being given to fill multiple temporary positions in the Registrar of Voters and to establish an eligible referral pool to fill future temporary opportunities. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. Pre-Employment Background: Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process TYPICAL DUTIES * Learns to verify codes and enter information into data entry system; assists in maintaining master file of registered voters, street index and other elections files. * Receives a variety of election documents; learns to search for and provide information concerning rules, regulations, policies and procedures. * Obtains required information from persons wishing to vote or to file for candidacy; greets and assists public and candidates at counter and over the telephone; directs phone calls to appropriate individuals; takes messages as needed. * Trains to use a variety of office machines such as data entry terminal, typewriter, computer printers, adding machine, calculator, copy machine, ballot card and microfiche reader. * Performs basic computations and calculations; may compute and collect fees; issues receipts; sells maps and voter indices; accept filing fees. * May type and file letters, reports, forms, memoranda and other materials; proofreads typewritten and other material. KNOWLEDGE General office practices and procedures; personal computer systems and general office computer software; data entry; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetic; cash handling procedures. ABILITY Follow oral and written directions; learn Registration-Elections terminology and laws; read, understand and apply written regulations and other job related materials; communicate effectively with others; establish and maintain effective working relationships with others; ability to operate a variety of office machines. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: * They are related to the Appointing Authority, or * The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: *************************** By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to ***************************/eeo. Click on a link below to apply for this position:

**Workplace Classification:** **Hybrid** : This role is categorized as hybrid. This means the candidate is expected to report to their primary work location three times per week, at minimum, or other frequency dictated by the business. **The Team:** You'll join GM's Vision and Automation Services (VAAS) group, where we're building real-time AI applications that impact safety, quality, and productivity across global plants. This is your chance to work on high-impact solutions - from robotic vision systems to foundation models for industrial knowledge - that will define the next century of transportation. If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you. **The Role:** To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future. Are you a hands-on AI expert who thrives at the edge of innovation? We're looking for **Technical Fellows** to help shape the future of manufacturing by leading the design and deployment of cutting-edge AI systems - including computer vision, large language models (LLMs), and vision-language models (VLMs). **What You'll Do (Responsibilities):** + Sets the org-wide bar for engineering excellence and quality. + Challenges assumptions and drives high-impact technical decisions. + Leads cross-functional alignment across software, data, hardware, safety, and security. + Owns outcomes across programs and platforms, including risk, quality, and long-term maintainability. + Scales expertise through mentorship, playbooks, and knowledge sharing. + Provides authoritative AI/ML leadership on architecture design, evaluation, robustness, and explain ability. + Delivers invention and platform solutions with measurable business and customer value. + Owns end-to-end technical strategy and architecture; defines critical requirements and Non-Functional Requirements (NFRs). + Directs complex design reviews and trade studies; records decisions through Architecture Decision Record (ADRs). + Balances system requirements across performance, safety, reliability, cost, and compliance. + Defines and enforces org-wide standards and best practices (testing, CI/CD, MLOps/data governance). + Acts as a force multiplier: mentors senior/staff, raises the hiring bar, and leads critical postmortems. **Your Skills & Abilities (Required Qualifications):** + PhD in a relevant field or related discipline (STEM focused), or equivalent research experience with a proven track record of publications in reputed journals and conferences. + 15+ years' experience in research and design Computer Vision / VLM / LLM solutions with significant focus on Machine Vision, with at least 10 of those years in a hands-on technical or scientific leadership position + Experience in designing and implementing large scale AI solutions + Experience in leading large-scale AI/ML development projects from concept to multiple releases in production + Strong hands on experience with at least one of the popular machine learning frameworks (PyTorch, Tensorflow, Keras, etc.), and familiarity with programming languages (C++, Python,Java, etc.) + Familiarity with multiple open-source machine/computer vision libraries (OpenCV, PIL, etc.) + Familiarity with OpenGL and OpenCL + In-depth experience with Ops, MLOps, and/or VLM/LLMOps + Familiarity in cloud-based development and integration (Azure, AWS, Google Cloud) + Experience leading high-impact, cross-company initiatives + Established track record of excellence in relevant research areas + Excellent communication skills in presentation (both verbal and slides) + Very strong drive for continuous delivery of new and improved capabilities to production **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. + The salary range for this role is $234,000 - $358,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. **Benefits:** GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Company Vehicle** : Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING** **A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **This job may be eligible for relocation benefits.** \#LI-DH2 The selected candidate will be required to travel **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Global Security Vendor San Francisco, California $85,000 - $95,000 + Bonus & Great Package This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position. In this role you will: Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners. Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce. Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time. Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity. Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management. Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides. Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops. Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot. Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues). Handle laptop imaging, patching, and mobile device management (iOS/Android) support. Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly. Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness. Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date. Communicate effectively and professionally with end users, customers, vendors, and other IT personnel. Maintain physical and logical security accounts for assigned systems. Monitor and resolve incidents related to systems, networks (e.g., VPN), and security. This role does require coming onsite regularly into the HQ located in San Francisco. To be successful in this opportunity, you will have: Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment. Strong prioritization, troubleshooting, and critical thinking skills are essential. Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune). Proven experience supporting mac OS environments. Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows. Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions. Strong customer service orientation and attention to detail, providing a “white-glove” support experience. Enjoys problem-solving and working in a dynamic, fast-changing environment. Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar). Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus). Experience working in a regulated environment with strong confidentiality and data privacy standards. Good understanding of and adherence to InfoSec guidelines and principles. *Follow Scout Global for more roles like this*