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Technical assistant jobs in Waco, TX - 32 jobs

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  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical assistant job in Temple, TX

    Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. 27d ago
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  • Information Technology Support Specialist

    Green Echo 3.7company rating

    Technical assistant job in Waco, TX

    Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment
    $39k-72k yearly est. 12d ago
  • TDA - F&N - Technical Assistance Specialist (58524)

    Capps

    Technical assistant job in Waco, TX

    TDA - F&N - Technical Assistance Specialist (58524) (00055310) Organization: DEPARTMENT OF AGRICULTURE Primary Location: Texas-Austin Work Locations: Waco State Office Building 801 Austin Avenue Suite 940 Waco 76710 Other Locations: Texas-Waco, Texas-Fort Worth, Texas-Lubbock, Texas-Dallas, Texas-Houston, Texas-San Antonio Job: Management Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 25 % of the Time State Job Code: 1574 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,800. 00 - 6,300. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 12, 2026, 3:13:48 PM Closing Date: Jan 28, 2026, 5:59:00 AM Description FOOD & NUTRITION TECHNICAL ASSISTANCE SPECIALISTSalary Information: B21, $5,800. 00 - $6,300. 00/MO. State Classification: 1574 - Program Specialist VFLSA Status: ExemptPosting Number: 26-58524-3RLocation: Austin, Ft. Worth, Waco, San Antonio, Lubbock, Houston, TX Telework Option: TDA does not offer telework, and all employees are required to be physically present for work. HOW TO APPLYApply online via CAPPS. Applicants applying in WIT must complete the supplemental questions to be considered for the position. To complete the supplemental questions, go to CAPPS Recruit. WHO ARE WEThe Texas Department of Agriculture's Food and Nutrition Division administers 12 federal child and special nutrition programs and more than $2. 5 billion in federal money annually. These programs aim to reduce hunger, encourage strong nutrition, and support local economies across Texas. WHAT YOU'LL DOThe Food & Nutrition (F&N) Technical Assistance Specialist will perform advanced consultative services and technical assistance. You will provide policy guidance, program expertise, implementation, and process direction to Education Service Centers (ESCs), community organizations, and the general public. You will work under limited supervision with considerable latitude for initiative and independent judgment. PRIMARY RESPONSIBILITIESProvide clarification and procedural guidance to all Contracting Entities (CE) to ensure consistent messaging and accurate technical assistance on behalf of the agency. Provide accurate training and procedural guidance to all CE on all food and nutrition programs. Serve as a subject matter expert on the federal nutrition programs to include orientation and training on all food program areas and provide excellent technical assistance to customers that accurately reflects TDA guidance. Review and identify training topics and materials that are needed to address CE audit performance and CE training requests across the state for child nutrition programs. Keep abreast of the laws, regulations, policies, and procedures to provide guidance and direction to designated or identified workgroups on policy affecting efforts to support federal nutrition programs. Collaborate in policy and compliance meetings, providing relevant information on operational and current processes to ensure proper understanding and coordinated direction, including the resolution of noncompliance and related issues. Participates in program planning, development, and implementation, including determining trends and resolving technical problems. Follow all TDA policies and procedures. Perform other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS FOR THE POSITION (The application must state how each of the following qualifications are met - resumes do not take the place of the required state of Texas application which must be completed in CAPPS or WIT. ) Bachelor's degree. (one year of work experience related to the duties and responsibilities may substitute for one year of college) Minimum three (3) years of work experience as a Child Nutrition Director, ESC Consultant, or manager of community programs such as childcare centers, day care homes, or adult centers with operational and managerial application for the Child and Adult Care Food Program. Work experience reviewing, analyzing, and/or applying federal and state policies to federal programs. Work experience in developing and providing one-on-one and group training to a diverse audience. Work experience analyzing and interpreting data for program effectiveness. Valid Texas driver's license and an acceptable driving record. PREFERRED QUALIFICATIONSBachelor's or Master's degree in institutional management, nutrition, dietetics, family and consumer science, public health, instructional design, or related field. Registered Dietitian Nutritionist. School Nutrition Specialist Credentialing. KNOWLEDGE, SKILLS & ABILITIESKnowledge of food and nutrition of USDA regulations for Child Nutrition programs; of local, state, and federal laws related to the program area; National School Lunch and Breakfast programs, Summer Food Service Program and Child and Adult Care Food Program. Knowledge of public administration techniques, training, and program management processes. Skill in providing customer service excellence to both internal and external customers; in identifying measures or indicators of program performance; in managing multiple projects; and in the use of a computer and applicable software. Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to exercise sound judgment and discretion; and to maintain the highest level of confidentiality. PHYSICAL REQUIREMENTS & WORKING CONDITIONSRequires working in a normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping, and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 50 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel (up to *30%), occasionally overnight. TELEWORK & WORK HOURSThe agency does not offer telework. TDA employees are required to be physically present for work. The agency's core business hours are from 8:00 a. m. to 5:00 p. m. , Monday through Friday. TDA also provides limited customer service between 6:00-8:00 a. m. and 5:00-6:00 p. m. H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa. BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:ü Retirement Planü Paid Group Health & Life Insurance for employeesü Paid Holidaysü Paid Vacation Leaveü Paid Sick Leaveü Longevity Payü Dentalü Visionü Dependent Optional Life Insuranceü Voluntary AD&D Insuranceü Dependent Health & Life Insuranceü Health & Dependent care flexible spending accounts Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. *A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Background Checks: A criminal conviction records check is required for applicants who are selected for a position. Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity. Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at ************. Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request. TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts. Please contact our Human Resources-Veterans Liaison at ************** for assistance. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Program Management MOS Codes.
    $21k-37k yearly est. Auto-Apply 12h ago
  • TDA - F&N - Technical Assistance Specialist (58524)

    Texasagriculture

    Technical assistant job in Waco, TX

    TDA - F&N - Technical Assistance Specialist (58524) (00055310) Organization: DEPARTMENT OF AGRICULTURE Primary Location: Texas-Austin Work Locations: Waco State Office Building 801 Austin Avenue Suite 940 Waco 76710 Other Locations: Texas-Waco, Texas-Fort Worth, Texas-Lubbock, Texas-Dallas, Texas-Houston, Texas-San Antonio Job: Management Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 25 % of the Time State Job Code: 1574 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,800. 00 - 6,300. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 12, 2026, 3:13:48 PM Closing Date: Jan 28, 2026, 5:59:00 AM Description FOOD & NUTRITION TECHNICAL ASSISTANCE SPECIALISTSalary Information: B21, $5,800. 00 - $6,300. 00/MO. State Classification: 1574 - Program Specialist VFLSA Status: ExemptPosting Number: 26-58524-3RLocation: Austin, Ft. Worth, Waco, San Antonio, Lubbock, Houston, TX Telework Option: TDA does not offer telework, and all employees are required to be physically present for work. HOW TO APPLYApply online via CAPPS. Applicants applying in WIT must complete the supplemental questions to be considered for the position. To complete the supplemental questions, go to CAPPS Recruit. WHO ARE WEThe Texas Department of Agriculture's Food and Nutrition Division administers 12 federal child and special nutrition programs and more than $2. 5 billion in federal money annually. These programs aim to reduce hunger, encourage strong nutrition, and support local economies across Texas. WHAT YOU'LL DOThe Food & Nutrition (F&N) Technical Assistance Specialist will perform advanced consultative services and technical assistance. You will provide policy guidance, program expertise, implementation, and process direction to Education Service Centers (ESCs), community organizations, and the general public. You will work under limited supervision with considerable latitude for initiative and independent judgment. PRIMARY RESPONSIBILITIESProvide clarification and procedural guidance to all Contracting Entities (CE) to ensure consistent messaging and accurate technical assistance on behalf of the agency. Provide accurate training and procedural guidance to all CE on all food and nutrition programs. Serve as a subject matter expert on the federal nutrition programs to include orientation and training on all food program areas and provide excellent technical assistance to customers that accurately reflects TDA guidance. Review and identify training topics and materials that are needed to address CE audit performance and CE training requests across the state for child nutrition programs. Keep abreast of the laws, regulations, policies, and procedures to provide guidance and direction to designated or identified workgroups on policy affecting efforts to support federal nutrition programs. Collaborate in policy and compliance meetings, providing relevant information on operational and current processes to ensure proper understanding and coordinated direction, including the resolution of noncompliance and related issues. Participates in program planning, development, and implementation, including determining trends and resolving technical problems. Follow all TDA policies and procedures. Perform other duties as assigned. Qualifications QUALIFICATIONS/REQUIREMENTS FOR THE POSITION (The application must state how each of the following qualifications are met - resumes do not take the place of the required state of Texas application which must be completed in CAPPS or WIT. ) Bachelor's degree. (one year of work experience related to the duties and responsibilities may substitute for one year of college) Minimum three (3) years of work experience as a Child Nutrition Director, ESC Consultant, or manager of community programs such as childcare centers, day care homes, or adult centers with operational and managerial application for the Child and Adult Care Food Program. Work experience reviewing, analyzing, and/or applying federal and state policies to federal programs. Work experience in developing and providing one-on-one and group training to a diverse audience. Work experience analyzing and interpreting data for program effectiveness. Valid Texas driver's license and an acceptable driving record. PREFERRED QUALIFICATIONSBachelor's or Master's degree in institutional management, nutrition, dietetics, family and consumer science, public health, instructional design, or related field. Registered Dietitian Nutritionist. School Nutrition Specialist Credentialing. KNOWLEDGE, SKILLS & ABILITIESKnowledge of food and nutrition of USDA regulations for Child Nutrition programs; of local, state, and federal laws related to the program area; National School Lunch and Breakfast programs, Summer Food Service Program and Child and Adult Care Food Program. Knowledge of public administration techniques, training, and program management processes. Skill in providing customer service excellence to both internal and external customers; in identifying measures or indicators of program performance; in managing multiple projects; and in the use of a computer and applicable software. Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to exercise sound judgment and discretion; and to maintain the highest level of confidentiality. PHYSICAL REQUIREMENTS & WORKING CONDITIONSRequires working in a normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping, and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 50 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel (up to *30%), occasionally overnight. TELEWORK & WORK HOURSThe agency does not offer telework. TDA employees are required to be physically present for work. The agency's core business hours are from 8:00 a. m. to 5:00 p. m. , Monday through Friday. TDA also provides limited customer service between 6:00-8:00 a. m. and 5:00-6:00 p. m. H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa. BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:ü Retirement Planü Paid Group Health & Life Insurance for employeesü Paid Holidaysü Paid Vacation Leaveü Paid Sick Leaveü Longevity Payü Dentalü Visionü Dependent Optional Life Insuranceü Voluntary AD&D Insuranceü Dependent Health & Life Insuranceü Health & Dependent care flexible spending accounts Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. *A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Background Checks: A criminal conviction records check is required for applicants who are selected for a position. Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity. Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at ************. Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request. TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts. Please contact our Human Resources-Veterans Liaison at ************** for assistance. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Program Management MOS Codes.
    $21k-37k yearly est. Auto-Apply 10h ago
  • (DoD SkillBridge), Specialist, Technical Writing

    L3Harris 4.4company rating

    Technical assistant job in Waco, TX

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: (DoD SkillBridge) Specialist, Technical Writer Job Code: 32817 Job Location: Waco, Texas Job Schedule: 9/80 L3Harris' DoD SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoD SkillBridge internship to help them ready themselves for their next mission. L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below. TO BE ELIGIBLE FOR DOD SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE. Job Description: The Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment. Other responsibilities would include reviewing technical manuals for format, technical and spec compliance accuracy. Essential Functions: + Creates, develops, plans, writes, and edits aircraft technical manuals for operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication using industry standards. + Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users. + Recommends formats responsive to technical and customer requirements. + Bachelor's Degree in a related field with 6 or more years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree. + Technical publication authoring experience using documentation processing tools (Adobe Framemaker). + Ability to read and interpret aircraft engineering documentation and define significant structural, electronic, and avionic changes to effected aircraft. Qualifications: + Prior experience authoring Technical Documentation, User Manuals, Flight Manuals, and Maintenance Documentation in a MILCERT Structured environment for Air Force, Army, or Navy programs. + Must be able to work well with colleagues, internal customers, and external customers. + Must be able to work within and potentially lead defined budgets and meet schedule deadlines. + Must be able to assist in planning, executing, and reporting program action with the Technical Publications management team. + Prior experience operating or maintaining the RC-135, Cobra Ball, and Combat Sent platforms. + Prior experience with S1000D standard and authoring tools. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .
    $64k-84k yearly est. 3d ago
  • Mammography Technologist - Up to $7,500 Sign-On Bonus + Relocation Assistance

    K.A. Recruiting

    Technical assistant job in Crawford, TX

    Join a leading breast health services provider committed to delivering compassionate, patient-focused care. As a Mammography Technologist, you'll have the opportunity to work in a collaborative environment, with career growth paths in Center Director roles, Operations, Quality, and more. Shift Details Full-time, Monday-Friday (occasional Saturdays required) Day shift Compensation and Benefits Competitive compensation commensurate with experience Up to $7,500 sign-on bonus for qualified candidates Relocation assistance available for eligible technologists PTO and benefits start on day one Medical, Dental, Vision, 401(k), Supplemental Maternity Pay, Backup Child/Adult Care Why Join Us Strong team collaboration and supportive work environment Recognized as a “Great Place to Work” for multiple years Career advancement opportunities in leadership and specialized areas Patient-first culture with focus on high-quality care Your Role Perform diagnostic and screening mammograms, including 3D procedures Prepare for and assist radiologists with breast biopsies and other intricate procedures Educate patients on breast health and the mammography process Maintain compliance with MQSA/FDA continuing education and documented case requirements Practice radiation safety and adhere to all departmental protocols About the Location Spring, TX is a growing suburban community near Houston, offering a mix of family-friendly neighborhoods, shopping, dining, and recreational amenities. Residents enjoy easy access to urban attractions while experiencing the charm of suburban living.
    $21k-37k yearly est. 15d ago
  • Technical Innovation and AI Workflow Associate

    Training Center for Healthcare Care

    Technical assistant job in Harker Heights, TX

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development Location: Harker Heights, TX (On-site preferred) Organization: Training Center of Central Texas Department: Innovation Technology Type: Full-time About Us The Training Center of Central Texas is a nationally emerging trade school pioneering workforce training in utility-scale solar, electrical, and medical technology with a deep commitment to veterans, hands-on learning, and future-focused instruction. As we grow, we are actively integrating AI-driven solutions, automation tools, and next- gen workflows to improve our operations and upskill students for tomorrow's jobs. Role Overview We are seeking a tech-savvy, forward-thinking individual to serve as our Technical Innovation & AI Workflow Associate. In this highly visible role, youll work alongside senior leadership to support and modernize the centers internal systems using AI agents, custom automations, and workflow design. This is ideal for an Electrical Engineering or Computer Science student or recent graduate looking to build a portfolio in AI applications, process automation, and technical operations in a real-world, mission-driven environment. Key Responsibilities Assist in identifying and deploying AI tools and agents to streamline internal workflows (e.g., admissions, instruction, compliance, student engagement). Collaborate with directors and instructors to translate manual workflows into automated systems using platforms like Zapier, GPT, and custom-built tools. Help manage and expand our internal CRM, LMS, and document systems. Support technology rollouts, including VR, 3D printing, robotics, and drone- based training modules. Serve as a bridge between the non-technical staff and modern toolshelping others adopt technology confidently. Contribute to technical documentation, training materials, and process maps. Qualifications Pursuing or recently completed a degree in Electrical Engineering, Computer Science, Information Systems, or a related technical field. Strong familiarity with AI tools (ChatGPT, Claude, Gemini, etc.) and an understanding of prompt engineering. Comfortable with scripting, APIs, and/or automation platforms (e.g., Zapier, Make.com, Python is a plus). Interest in education, training, and upskilling the workforce. A clear communicator who can explain complex systems simply and work well with non-technical staff. Bonus: Experience with LMSs, CRMs, workflow builders, or working with solar/battery/energy systems. Why This Role Matters Our instructors and leadership are passionate and experiencedbut not always technically fluent. Your work will enable real-time progress, eliminate bottlenecks, and support a community of veterans and adult learners entering the trades and energy sector. Youll be at the forefront of our transition toward a technology-first model, helping build the systems that scale nationally and define what trade education can become. What We Offer $45,000$65,000/year starting salary (based on experience) Career development opportunities Exposure to real-world AI deployment in a growing organization Meaningful work serving veterans, underserved communities, and the future of energy A creative, open-minded team and a fast-paced environment How to Apply: Please send your resume and a brief note describing your interest in the role and experience with AI tools or workflow automation to **************************.
    $45k-65k yearly Easy Apply 13d ago
  • CT Technologist - CATSCAN - Presbyterian Hospital - Relocation Assistance Available

    Presbyterian Healthcare Services 4.8company rating

    Technical assistant job in Wortham, TX

    CT Technologist - CATSCAN - Presbyterian Hospital - Relocation Assistance Available at Presbyterian Healthcare Services summary: The CT Technologist at Presbyterian Hospital is responsible for performing computerized tomographic imaging, ensuring patient safety and comfort, and collaborating with multidisciplinary teams to optimize patient care. This role requires technical expertise, patient communication skills, and adherence to evidence-based protocols in a fast-paced healthcare environment. The position includes night shifts, opportunities for professional development, and benefits such as relocation assistance and a wellness program. Overview: Presbyterian is seeking a skilled and compassionate CT Technologist to join our radiology department. The ideal candidate will have a strong technical background, excellent patient care skills, and the ability to work effectively in a team-oriented environment. Type of Opportunity: Full Time (0.9 FTE/36 hours per week) Work Schedule: 12 Hour Nights Sign on and relocation bonuses available for qualified candidates. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Shift differentials for nights and weekends • Differentials for higher education, certifications and various lead roles • Malpractice liability insurance • Loan forgiveness through the New Mexico Higher Education Department • EPIC electronic charting system Responsibilities: • Utilizes clinical reasoning which includes a global grasp of situations, critical thinking, decision-making, critical actions, priority setting, and escalation of concerns with associated knowledge, skills, and evidence-based guidelines in managing computerized tomographic radiograph imaging. • Works on behalf of the patients/significant others in representing their concerns and helping resolve ethical and clinical issues that impact the patient's situation. Uses effective communication to escalate concerns to appropriate one up leader. Goes extra mile to attend to patient exam requests. • Creates a compassionate, supportive, and therapeutic environment for patients and staff with the aim of promoting comfort and healing and preventing unnecessary suffering or harm. Recognizes patient concern and reacts appropriately, including documentation of events. • Educates patient before scanning procedure explaining the procedure and answering patient questions. • Involves multidisciplinary team as well as patient/significant others to promote optimal and realistic goals and outcomes. Works with other departments to create an effective patient exam flow to include avoiding conflicting procedures and delay of patient care as well as effective utilization of limited technical and clinical resources. • Uses high standards and evidence-based practices along with questioning, research, and evaluation skills to provide informed and/or change practice. Properly assesses patient condition for the candidate for imaging. Performs necessary clinical and technical safety checks and screening processes, validates reasons for the exam with the patient before scanning, addresses all safety concerns before scanning, and performs red rules to ensure the right patient/right exam/right order. Understand the importance of performing necessary safety/calibration/quality checks per established protocols. Do not image patients without an order or without performing necessary safety, lab, and conflicting exam reviews. • Other clinic duties as assigned/where applicable. Qualifications: • Associate Degree • Must have a NM Computed Tomography License (NMCT) • Or NM Computed Tomography Provisional License (NMPCT) • ARRT is required. • BLS Benefits: We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses. Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Maximum Offer for this position is up to: USD $41.39/Hr. Compensation Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Keywords: CT Technologist, computed tomography, radiologic technologist, patient care, medical imaging, radiology, clinical safety, ARRT certified, healthcare professional, Presbyterian Hospital
    $26k-31k yearly est. 2d ago
  • ED Support Tech

    Baylor Scott & White Health 4.5company rating

    Technical assistant job in Waco, TX

    **Unit: ER Unit** **Shift: FT Evenings: 3/12's 11a-11p (Workdays TBA)** The Emergency Department (ED) Technician, under the supervision of Nursing Staff, assists in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care principles and medical technology. **ESSENTIAL FUNCTIONS OF THE ROLE** Assists in patient care duties. Collects objective data such as vital signs, weight, pulse oximetry reading, pain scale reading, pain scale rating, visual acuity, nutritional intake and output and documents on appropriate forms. Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider and Nursing orders responsibly and documents interventions according to Hospital protocol. Provides direct technical care. Assists with mobility, toileting, feeding and other personal care needs. Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory analysis. Assists or transports patients to and from the department. Assists in patient education. Comforts patients and family members and responds to their concerns. Performs clinical coordination activities. Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care. **KEY SUCCESS FACTORS** Knowledge and understanding of nursing and patient care standards and procedures. Interpersonal skills required to interact effectively with patients and staff. Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times. Must be able to read, write and follow instructions and flow chart protocols. Must be able to communicate thoughts clearly; both verbally and in writing. General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email. Corpsman Certificate preferred. Emergency Medical Technician (EMT) preferred. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 1 Year of Experience - CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $29k-39k yearly est. 34d ago
  • Technical Support Representative

    Cord Financial Services

    Technical assistant job in Temple, TX

    The Technical Support Representative provides technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner in a 24/7 in-bound call center environment. General Responsibilities: Provides high-level of service and support to end-users over the phone and online: Interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gathers customer's information and determines issues by evaluating and analyzing the symptoms. Diagnoses and resolves technical issues involving internet connectivity, software issues or hardware issues. Offers solutions where appropriate with the objective of retaining customers' and clients. Identifies and escalates priority issues per client specifications. Processes and records call transactions. Additional Duties: Performs research for technical troubleshooting. Performs customer follow-up as per department/company practice. Follows department policies & procedures. Project work, as assigned. Qualifications: 3+ years of recent, over-the-phone technical support experience - must have experience interacting with non-technical customers; solid communication skills; able to work in a fast-paced, high-stress environment; possess intermediate skills in MS Office; strong time management and multi-tasking skills; be able to work on-call. CORD Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, and disability, or any other legally protected basis, in accordance with applicable federal, state, and local law.
    $30k-41k yearly est. 9d ago
  • Product Support Inspection Specialist

    Holt Cat 4.5company rating

    Technical assistant job in Waco, TX

    The Product Support Inspection Specialist is a field-based, regionally located role responsible for representing the product support sales team in a defined geographic territory. Responsibilities include conducting thorough inspections, identifying defects, analyzing performance data, and collaborating with teams to optimize machine efficiency and prevent downtime. This position works directly with Major Account Representatives, Product Support Sales Representatives, and Inside Sales Representatives to strategically grow the product support business. This includes special projects, recommendations, opportunity analysis, and other efforts in support of HOLT parts and service teams. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: * Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission * Represents HOLT CAT as a technical expert at customer sites * Responsible for inspecting machines, including undercarriage, ground engaging tools, general machine, and machine rebuild * Monitors, inspects and evaluates customer's machine conditions to forecast repairs * Completes inspection reports and other documentation as necessary to provide to internal and external customers as needed * Works as a member of a team to prioritize, schedule, and complete machine inspections in alignment with customer needs and achieve departmental goals * Interact with the customer to foster adoption of the complete HOLT / CAT product offerings * Performs and completes all tasks with little to no supervision * Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards * Performs other duties as assigned Knowledge, Skills, and Abilities: * Ability to learn and retain knowledge of CAT equipment, including their designs, component systems, repair, and maintenance * Intermediate computer skills including the ability to navigate, understand, and perform work tasks in Microsoft Office products like Excel, Word, PowerPoint, Outlook, etc. * Ability to operate hand tools and inspect specific web applications * Excellent work habits, accuracy, attention to detail, and quality of work * Excellent verbal and written communication skills * Interpersonal skills sufficient to engage with customers, vendors, and peers to exchange information, motivate, influence, and persuade * Time management skills to develop plans for structuring self and others to attain maximum productivity by establishing deadlines, milestones, tasks, resources, and achievement of goals and work results * Critical thinking and problem-solving skills to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, approaches, and prevention to problems * Ability to work independently and as part of a team * Ability to be self-starting, self-motivated, and be a leader * Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects * Ability to read, write, and understand information * Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: * High school diploma or equivalent required; Specialized technical training and/or a degree in Business preferred * 1-3 years CAT Equipment experience required Additional Requirements: * Must be able to drive a company vehicle Supervisory Responsibilities: * None Travel: * Up to 75% travel may be required * Valid Driver's license required * Must have a safe driving record Physical Requirements: * Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching * Constant movement and use of hands, this position requires good manual dexterity * Constant movement and use of limbs; this position requires good manual dexterity, balance, coordination, and stamina * Communicates with customers and co-workers * Routinely reacts to visual, auditory, and other signals including alarms and instructions * Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue * Be able to maneuver safely and work underneath equipment * Frequently lifts and moves materials and equipment up to 70 lbs. * Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment Work Environment: * Industry standard PPE and appropriate safety equipment required * Frequently works outdoors around moving mechanical parts and noise level may be loud at times * Exposure to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity * Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment * Regularly perform work in cramped spaces, awkward positions, and/or high places * Exposure to minor burns, cuts, bites, or stings * Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT LI-JH1 #ZR#JH
    $30k-43k yearly est. 12d ago
  • Call Center Technical Support Representative

    Onemci

    Technical assistant job in Killeen, TX

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Provide first-level technical support via phone, chat, or email. Troubleshoot hardware, software, and connectivity issues. Guide customers through step-by-step solutions. Document all technical issues and resolutions in the system. Escalate unresolved issues to higher-level support teams. Stay updated on product knowledge and technical procedures. Maintain high customer satisfaction through effective communication. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older. High school diploma or GED required. Fluent in English and Spanish. Basic understanding of computer systems and troubleshooting. Strong analytical and problem-solving skills. Excellent communication and customer service abilities. Previous tech support or IT helpdesk experience is a plus. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Part-Time Handyman Assistant / Home Service Technician Assistant

    Trublue Home Service Ally

    Technical assistant job in Salado, TX

    TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work. What You'll Do Assist with home repairs and maintenance projects Prep work areas, handle clean-up, and organize materials Learn to work with tools, materials, and customers the right way Support senior safety upgrades and general home care needs Represent the TruBlue brand with professionalism and a willingness to help Who You Are Dependable, respectful, and ready to learn Interest in carpentry, painting, or general home repairs Comfortable taking direction and working with a team Valid driver's license and reliable transportation Legally eligible to work in the U.S. Owns or is working toward acquiring basic tools (preferred, not required) What You'll Get Consistent work and regular hours Flexible scheduling and strong team support TruBlue gear provided On-the-job training from experienced professionals A team-first environment where your effort is valued The chance to grow a career while making a difference Why TruBlue We're here to serve, and we're proud of the work we do. From day one, you'll be part of a team that's improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you.
    $28k-40k yearly est. Auto-Apply 4d ago
  • Product Support Inspection Specialist

    BD Holt Company 3.5company rating

    Technical assistant job in Woodway, TX

    Job Description The Product Support Inspection Specialist is a field-based, regionally located role responsible for representing the product support sales team in a defined geographic territory. Responsibilities include conducting thorough inspections, identifying defects, analyzing performance data, and collaborating with teams to optimize machine efficiency and prevent downtime. This position works directly with Major Account Representatives, Product Support Sales Representatives, and Inside Sales Representatives to strategically grow the product support business. This includes special projects, recommendations, opportunity analysis, and other efforts in support of HOLT parts and service teams. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Represents HOLT CAT as a technical expert at customer sites Responsible for inspecting machines, including undercarriage, ground engaging tools, general machine, and machine rebuild Monitors, inspects and evaluates customer's machine conditions to forecast repairs Completes inspection reports and other documentation as necessary to provide to internal and external customers as needed Works as a member of a team to prioritize, schedule, and complete machine inspections in alignment with customer needs and achieve departmental goals Interact with the customer to foster adoption of the complete HOLT / CAT product offerings Performs and completes all tasks with little to no supervision Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs other duties as assigned Knowledge, Skills, and Abilities: Ability to learn and retain knowledge of CAT equipment, including their designs, component systems, repair, and maintenance Intermediate computer skills including the ability to navigate, understand, and perform work tasks in Microsoft Office products like Excel, Word, PowerPoint, Outlook, etc. Ability to operate hand tools and inspect specific web applications Excellent work habits, accuracy, attention to detail, and quality of work Excellent verbal and written communication skills Interpersonal skills sufficient to engage with customers, vendors, and peers to exchange information, motivate, influence, and persuade Time management skills to develop plans for structuring self and others to attain maximum productivity by establishing deadlines, milestones, tasks, resources, and achievement of goals and work results Critical thinking and problem-solving skills to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, approaches, and prevention to problems Ability to work independently and as part of a team Ability to be self-starting, self-motivated, and be a leader Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects Ability to read, write, and understand information Ability to listen to and understand information and ideas presented through spoken words and sentences Education and Experience: High school diploma or equivalent required; Specialized technical training and/or a degree in Business preferred 1-3 years CAT Equipment experience required Additional Requirements: Must be able to drive a company vehicle Supervisory Responsibilities: None Travel: Up to 75% travel may be required Valid Driver's license required Must have a safe driving record Physical Requirements: Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching Constant movement and use of hands, this position requires good manual dexterity Constant movement and use of limbs; this position requires good manual dexterity, balance, coordination, and stamina Communicates with customers and co-workers Routinely reacts to visual, auditory, and other signals including alarms and instructions Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Be able to maneuver safely and work underneath equipment Frequently lifts and moves materials and equipment up to 70 lbs. Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment Work Environment: Industry standard PPE and appropriate safety equipment required Frequently works outdoors around moving mechanical parts and noise level may be loud at times Exposure to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment Regularly perform work in cramped spaces, awkward positions, and/or high places Exposure to minor burns, cuts, bites, or stings Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-HCT LI-JH1 #ZR#JH
    $27k-35k yearly est. 14d ago
  • Aide Assistive Technology II

    Killeen ISD (Tx

    Technical assistant job in Killeen, TX

    Aide Assistive Technology II JobID: 3958 Campus Educational Aide/Educational Aide - Special Ed Attachment(s): * Aide II - Assistive Technologist Aide II.pdf
    $25k-34k yearly est. 32d ago
  • TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)

    Massmarkets 3.5company rating

    Technical assistant job in Killeen, TX

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. * ------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Key Responsibilities: * Listen to and resolve customer issues efficiently * Utilize systems and technology to complete account management tasks * Professionally represent our partners as a brand ambassador * Analyze and troubleshoot products and process when interacting with customers * Appropriately escalate to next level of support when needed * Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications * Must be 18 years of age or older * High school diploma or equivalent * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Basic understanding of Windows operating system * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations * Must be authorized to work in the country where the job is based. Subject to the program and location of the position * Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. * Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: * Paid Time Off: Earn PTO and paid holidays to take the time you need. * Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! * Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. * Retirement Savings: Secure your future with retirement savings programs, where available. * Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. * Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental Insurance: Accident and critical illness insurance * Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. * Paid Training: Learn new skills while earning a paycheck. * Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. * Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. Qualifications Entry-Level
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Killeen, TX

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.8 hourly Auto-Apply 60d+ ago
  • Upfitter Technician Team Lead

    MBC Talent Connections

    Technical assistant job in Belton, TX

    Job DescriptionUpfitter Technician Team Lead The Team Lead Upfitter Technician is responsible for converting brand-new vehicles into fully equipped police and emergency response units while leading and supporting a team of upfitter technicians. This role requires advanced automotive electrical and mechanical expertise, strong leadership skills, and a commitment to quality, safety, and production efficiency in a fast-paced environment. Key Responsibilities Lead and support a team of 3-5 upfitter technicians to meet weekly production and quality goals Conduct daily team huddles to assign work and review priorities Perform advanced installations of emergency vehicle equipment, including wiring harnesses, controllers, light bars, consoles, partitions, push bumpers, camera and radar systems, power supplies, and related components Disassemble and reassemble factory vehicles according to build specifications Read and interpret electrical schematics and program systems as required Serve as a technical resource for troubleshooting and quality control Maintain accurate production and quality documentation Identify and recommend process improvements to enhance efficiency and build quality Ensure adherence to safety policies and quality standards Attend required meetings Required Experience & Skills 5+ years of automotive electrical systems experience (preferred) 5+ years of police or emergency vehicle upfitting experience (preferred) High school diploma or GED Valid Texas driver's license Ability to lift up to 50 lbs Strong attention to detail and leadership mindset Positive attitude with the ability to thrive in a fast-paced environment Ability to pass an extensive background check Preferred Credentials ASE Automotive Technician certification or a valid mechanics license EVT (Emergency Vehicle Technician) certification Compensation & Benefits $35 per flag hour (based on actual upfitting time per vehicle) Relocation assistance available on a case-by-case basis Health insurance Dental insurance 401(k) Paid time off
    $35 hourly 6d ago
  • IT Help Desk Technician

    McLane Intelligent Solutions 4.7company rating

    Technical assistant job in Temple, TX

    At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.
    $28k-49k yearly est. Auto-Apply 60d+ ago
  • TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)

    Onemci

    Technical assistant job in Killeen, TX

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Key Responsibilities: Listen to and resolve customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $30k-41k yearly est. Auto-Apply 60d+ ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Waco, TX?

The average technical assistant in Waco, TX earns between $16,000 and $47,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Waco, TX

$28,000

What are the biggest employers of Technical Assistants in Waco, TX?

The biggest employers of Technical Assistants in Waco, TX are:
  1. Capps
  2. Texasagriculture
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