IT Support Specialist II
Technical assistant job in Wichita, KS
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations.
What you bring to the position:
You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.”
You successfully fulfill the following essential duties and responsibilities:
You will use your ORGANIZATIONAL SKILLS to:
Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required.
Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues.
Manage and prioritize complex, changing workloads in a challenging technical environment.
Complete ConnectWise data entry in an accurate and timely manner.
Meet ISG standards of utilization.
You will use your TECHNICAL SKILLS to:
Respond to and troubleshoot unique customer issues.
Manage tickets based on priority and SLA.
Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:
Auvik
Cisco
Citrix
Fortinet
HP
Microsoft
RMM
Veeam
VMWare
You will use your CUSTOMER SERVICE SKILLS to:
Communication with customers about existing tickets and inform them of the plan to address them.
Deal with end users / management during times of pressure.
You will use your COLLABORATIVE SKILLS to:
Support the Company by completing all other job duties assigned.
As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations.
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Organizational Support - Follow company policies and procedures and complete other duties as assigned.
Judgment - Include appropriate people in decision-making process.
Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well.
Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.
Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner.
Requirements
You will meet the following educational, licensing, certification, and work experience requirements:
High School Diploma or GED required.
A minimum of 3-5 Years of similar or related experience.
Working knowledge of networking.
Working knowledge of systems administration.
Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
Demonstrated attention to detail with excellent organization and time management skills.
Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage.
You will follow the ISG Technology Core Values:
Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique.
Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves.
Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation.
“Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team.
Continuous Improvement - Daily improvement matters. Bold ideas move us forward.
You are able to work in the following environmental and working conditions:
Prolonged periods of sitting at a desk and working on a computer and phone.
Work in a general office environment.
Travel to client and prospect locations with varying conditions.
You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
Information Technology Support Engineer
Technical assistant job in Hesston, KS
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
HFS Technician Assistant
Technical assistant job in Wichita, KS
As a Facility Services Technician Assistant, you'll support service work orders, preventative maintenance, small remodels, upgrades, and warranty repairs. Tasks include wall framing, drywall, painting, cabinet/millwork installation, flooring, door and hardware installation/repair, caulking, and sealants.
Ability in wall framing, sheetrock finishing, and acoustical ceiling grid installation is required; additional skills will be developed through on-the-job training. This role is hands-on, active, and essential to keeping facilities safe, efficient, and reliable.
Key Responsibilities:
Maintain tools, equipment, and accurate work records.
Perform rough and finish carpentry using proper layout tools.
Safely operate power tools and follow all safety protocols.
Assist with commercial remodels, including demolition, framing, drywall, and sheetrock finishing.
Install cabinets, doors, door hardware, restroom accessories, partitions, wood trim, and other finish carpentry components.
Ensure compliance with safety and quality standards.
Troubleshoot, diagnose, and repair fixtures, doors, windows, and other building components.
Complete additional tasks as assigned.
Education and Experience:
High school diploma or equivalent is a plus.
3+ years in commercial construction, or residential remodeling.
Required Knowledge/Skills/Abilities:
Sheetrock finishing
Drop ceiling
Layout accurately, using a framing square, plumb bob, level and/or lasers.
Prioritize safety protocols and use protective gear.
Collaborative with flexibility to support wherever needed.
Requirements
Work Environment:
You will work indoors and outdoors in a variety of weather conditions.
Work environments will include occupied schools, hospitals, and private businesses.
You will be required to supply your own tools for this role; this list is available upon request.
Power tools and specialty tools will be provided by Hutton.
Travel:
Be willing to travel regionally to different project sites. Travel is typically limited to 3-4 nights per week.
Adapt to varying work environments and building types.
Physical Requirements:
Ability to do the following, with or without reasonable accommodation:
Lift, push or pull materials weighing up to 80 lbs. (25 lbs. consistently)
Walk, bend, twist, turn, stoop, kneel, crawl, climb and squat in cramped or awkward positions on a frequent basis.
Climb to unlimited heights on ladders or scaffolds.
Operate machinery that vibrates (drills, sanders, jackhammers, etc.) on a repetitive basis.
Perform tasks that require gross and fine hand motions and coordination.
Perform tasks that require clear and sharp vision.
Hutton Corporation is an Equal Opportunity Employer
Hutton provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
Motorist Assist Technician
Technical assistant job in Sedgwick, KS
Job Posting Motorist Assist Technician Job Posting Closes: Open Until Filled Kansas Highway Patrol *************** * Who can apply: Anyone (External) * Classified/Unclassified Service: Unclassified
* Full/Part-time: Full-Time
* Work Schedule: Varies
* Eligible to Receive Benefits: Yes
* Veteran's Preference Eligible: Yes
Compensation:
* Hourly Pay: $ 20.13
Employment Benefits:
* Comprehensive medical, mental, dental, vision, and additional coverage
* Sick & Vacation leave
* Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
* Paid State Holidays (designated by the Governor annually)
* Fitness Centers in select locations
* Employee discounts with the STAR Program
* Retirement and deferred compensation programs
* Kansas Highway Patrol has both KPERS and KP&F eligible positions. If you have retired, you will have a waiting period before you can go back to work for a KPERS/ KP&F employer.
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities:
Position Summary: Assist motorists with vehicle and travel problems by fixing tires; providing basic temporary mechanical assistance, directions, gasoline, water/antifreeze; removing disabled vehicles from the highway; calling for wrecker service. Assist motorist at traffic crashes; protect the crash scene; call for law enforcement officers, service vehicles or emergency vehicles; provides emergency first aide/CPR to victims of crashes until medical personnel arrive; move involved vehicles to shoulder of roadway. Provide transportation of motorists to nearest service station/motels/other shelter. Reports problems with general highway conditions. Checks all unattended vehicles in order to inform dispatchers and law enforcement officers.
Job Responsibilities may include but are not limited to the following:
* Regular, reliable, dependable, performance is an essential function.
* Constant contact with general public for the purpose of assisting stranded motorist.
* Exposure to hazards due to traffic accidents, incorrect driving actions of others, working in adverse weather conditions.
* Daily use of: Agency vehicle, two-way radio, tire jack, jumper cables, four-way wrench and miscellaneous other small tools.
For a full position description email request to ***************** , please include the Job ID #.
Qualifications:
Education: High School Diploma or GED equivalent.
Licensing & Certification: Valid Driver's License.
Minimum Requirements: Experience with motor vehicle construction, maintenance, and minor repair highly desired.
Preferred Qualifications: Basic mechanical experience. Knowledge of mechanical structure of vehicles, repair procedures and first aid and CPR. Ability to communicate clearly both verbally and in writing under stressful circumstances; use proper spelling and grammar with proficiency in Microsoft Office products.
Post-Offer, Pre-employment Requirements: Must submit to and pass a background check. Lift up to 75 lbs., stoop, bend, reach, and twist with arms and body.
Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.
Recruiter Contact Information:
* Name: Captain Jason Hoffman
* Email:********************
* Phone Number: ************
Job Application Process
First Sign in or register as a New User.
Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email - sent to the Preferred email on the My Contact Information page
Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete
Upload these on the Careers - My Job Applications page
* Transcripts
* DD214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
* Resume
* Cover Letter (Optional)
Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
How to Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to ************************* , or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison Ave, Suite 260
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Business IT Support Specialist
Technical assistant job in Wichita, KS
Job DescriptionSalary:
This role serves as an advanced technical expert supporting business clients through complex IT issue resolution, systems administration, and project work. While primarily providing remote support, this role also includes onsite service as needed for critical issues or deployments. Additionally, the technician supports pre-sales engineering efforts by collaborating with sales and leadership teams to design and recommend effective technology solutions that align with client business needs. This role blends technical expertise with client-facing communication and solution design responsibilities. This position requires that the employee live in or near the Wichita-metro area.
Essential Duties and Major Responsibilities:
Technical Support & Troubleshooting
Act as the initial point of contact for client technical issues.
Provide onsite and remote technical support to business clients for desktops, laptops, and basic network issues.
Respond to service tickets, phone calls, and emails; diagnose and resolve Level 1 issues efficiently.
Maintain clear, professional communication to gather problem details and provide timely updates and resolutions.
Perform root cause analysis and develop sustainable solutions to recurring technical problems.
May serve as a technical escalation point for Tier 1 and Tier 2 support teams as experience increases.
System Administration & Maintenance
Administer and maintain Windows Servers, Active Directory, Microsoft 365, DNS, DHCP, and group policies.
Manage virtualization environments (Hyper-V, VMware), backup solutions, and endpoint security tools.
Ensure proactive system updates, patching, and monitoring for client environments.
Networking & Infrastructure
Configure and troubleshoot firewalls, switches, routers, and wireless infrastructure.
Support secure remote access solutions (VPNs), VLANs, and internal/external networking issues.
Assist with network upgrades, assessments, and migrations.
Sales Engineering & Solution Design
Work closely with sales and account managers to assess client IT needs and design tailored technical solutions.
Participate in client meetings to present technical concepts and recommend appropriate products or services.
Provide input on proposals, quotes, and scopes of work for new projects or service opportunities.
Project Work & Onsite Support
Lead or assist with IT projects including migrations, infrastructure deployments, and system upgrades.
Provide onsite support for installations, escalations, and project execution as needed.
Coordinate with vendors and internal teams to ensure successful project delivery.
Client Support & Communication
Maintain proactive communication with clients, offering guidance, progress updates, and documentation.
Build trusted relationships through responsiveness, reliability, and strategic insight.
Provide informal training and support to end users as part of ongoing service delivery.
Documentation & Team Collaboration
Maintain detailed documentation of configurations, procedures, and resolutions in ticketing systems.
Contribute to internal knowledge bases and share best practices across the technical team.
Mentor junior technicians and provide internal support for skill development.
May also provide support to the companys IT Manager as needed.
Education:
Associate or Bachelors degree in IT, Computer Science, or a related field preferred.
Prior experience in a sales engineering, pre-sales, or solution design role is a strong plus.
IT Professional certifications such as cybersecurity, CompTIA A+, or CompTIA Networking recommended.
Specialized Skills and Type of Experience Needed to be Successful:
35 years of experience in IT support, system/network administration, or managed services.
Proficient with Windows Server environments, Microsoft 365 administration, and virtualization platforms.
Strong knowledge of networking concepts, firewalls, and security best practices.
Familiarity with backup systems, scripting (e.g., PowerShell), and remote monitoring tools.
Ability to translate technical capabilities into business value for clients; comfortable presenting to both technical and non-technical stakeholders.
Experience writing scopes of work, contributing to proposals, or assisting in technical pre-sales is highly desirable.
Valid drivers license required.
Excellent knowledge of networks, PC, and desktop hardware.
Working knowledge of desktop and server operating systems and applications (such as Microsoft Exchange and Active Directory).
Proficient in eEnterprise patching rollouts/monitoring/updates.
Experience with printers, scanners, and other peripherals.
Good understanding of modern computer and network security practices.
Advanced problem-solving skills, to manage complex situations with multiple layers and resolve to solution anticipating needs now and into the future.
Job Competencies:
Core Value: Work as a Team
Teamwork
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Oral Communication and Written Communication
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers.
Core Value: Do the Right thing Right
Customer Service
Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments.
Detail Oriented
Consistently checks and rechecks work product for accuracy. Able to manage multiple tasks while accurately performing essential job functions. Prepares accurate and thorough reports, emails, and data as required by the position.
Reasoning and Problem Solving
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions.
Core Value: Embrace Opportunity
Use of Technology
Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Supervisory Expectations:
The position does not have any regular responsibility for overseeing or supervising the work of other team members.
Independence of Action:
Supervisor/manager monitors work progress; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor/manager.
Physical Demands and Work Environment: : (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.)
The work environment is an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to remain in a stationary position, often standing or sitting for prolonged periods. The employee is frequently required to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, move self in different positions to accomplish tasks in various environments including tight and confined spaces, move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, repeat motions that may include the wrists, hands and/or fingers, and assess the accuracy, neatness and thoroughness of the work assigned.
The employee must maintain a clean driving record and be able to pass insurability guidelines for drivability.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
A Little About Us:
Haviland Broadband has been connecting residential and business customers to whats important for over 75 years. Our primary services are superior internet and telephone services, with a growing emphasis on business communications and services. We pride ourselves on keeping our processes simple and our service at a caliber of personalization and reliability one would expect from a local company. Haviland Broadband is headquartered in Haviland, Kansas with a satellite office in Conway Springs, Kansas and serves 14 communities between Kiowa and Sumner Counties and is currently expanding operations into the Wichita metro area. Haviland Broadband is a locally managed subsidiary of LICT Corporation out of Rye, NY.
Why Haviland Broadband?
Collaborative leadership team poised for growth
Employee-centric and family oriented
Ability to work independently without being micromanaged
Corporately owned, but continues to operate from its roots as a family-based company
Longevity and stability for a long-term career
Benefits: Come work for a local, family-friendly company. We offer:
Paid Holidays
Paid Time Off (PTO) for Vacation, Personal and Sick time
Family-plan health insurance with company-funded HSA and HRA accounts
401(k) plan with company matching
Free home internet connection if you live within our service area, or reimbursement if you live outside of our service area
Free company cell phone plan, or reimbursement if you choose to keep your existing plan
Company vehicle provided, to also be driven to/from the workplace
2026 Technical Sales Intern - Services
Technical assistant job in Wichita, KS
At Trane TechnologiesTM and through our businesses including Trane (*********************** and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's** **in it for you:**
**Be a part of our mission** **!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
This is an exciting opportunity to make a difference in building efficiency and sustainability through our Equipment, Service or Controls / Building Automation offerings.
Trane Technologies, the global leader in innovative climate solutions, hands on summer internship allows participants to explore a career in Technical Sales through the following:
+ A 12-week internship program that will challenge and develop your technical, business, sales engineering, leadership, and communication skills - providing insight into a sales career with Trane Technologies.
+ Gain and interact with the world's most complete line of commercial, industrial, and institutional heating, ventilating, and air conditioning (HVAC) equipment and building management controls.
+ Be exposed to the many facets of Trane Technologies' businesses: Service, Equipment, Building Automation, Application, Fulfillment, and much more.
+ This internship will provide you with the experience to pursue a career in TechnicalSales andcreates the opportunity to join our industry leading Graduate Training Program (GTP) after graduation.
**Where is the work:**
**Onsite:**
This position has been designated as **On** **-Site.**
**What you will do:** ** **
Our award-winning internship program provides you the opportunity to learn more about us while you collaborate with peers across North America. As a Technical Sales Intern you may experience or gain exposure to:
+ Work directly with our industry leading Sales Account Managers and customers.
+ Understand the design, application and sale of systems, controls, parts, and services for commercial, industrial, and institutional buildings.
+ Attend sales meetings; business functions; sales and service calls; customer meetings alongside experienced account managers and mentors.
+ Understand the steps sales engineers take from start to finish on a job and be hands-on in those steps throughout the internship.
+ Gain an appreciation for the importance of the relationship with our customers as you work with them as a daily point-of-contact creating a sense of ownership and importance in the solution-making process.
**What you will bring:**
+ Actively enrolled in a bachelor's or master's degree: Preferred in Business, Management, Sales, Entrepreneurship, Marketing, Engineering.
+ Candidates must have completed at least their sophomore or 2nd year before the start of the summer internship to be eligible for internship positions.
+ Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future.
+ A passion for continuous learning in technical fields, ensuring a solid foundation for understanding and communicating engineering solutions.
+ This posting is for multiple opportunities. Some positions may be remote while others may require a hybrid or onsite assignment at one of our facilities across North America.
+ Possess a valid driver's license for a minimum of 12 months, ability to provide proof of insurance, and have no major or frequent traffic violations including, but not limited to:
+ DUI in the previous 3 years
+ Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
**Compensation:** ** **
Pay Range: $21.00 - $30.00
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
**Travel:**
+ Less than 15% in defined geography
**Equal Employment Opportunity:**
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
_This role has been_ _designated_ _by the Company as Safety Sensitive_ _._
Simulation Technology Specialist
Technical assistant job in Wichita, KS
Department:SOM Wichita Simulation Center
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SimulationPosition Title:Simulation Technology SpecialistJob Family Group: Professional Staff Summary:The Simulation Technology Specialist is an entry-level technical position contributing to the daily work of healthcare simulation program delivery. This person is part of the program delivery team that is responsible for installing, operating, maintaining, and troubleshooting high technology patient simulators, lower technology task trainers, medical equipment, computer hardware/software, recording devices and related multimedia technologies used in the training of healthcare professionals and students.
Resume and cover letter are required to be considered for this position.Job Description:Job Duties:
Follow standard operating procedures, instructions, and checklists to prepare, set-up and cleanup for simulation and procedural skills events.
Operate, maintain, and troubleshoot simulation equipment (manikins and task trainers), clinical equipment, audiovisual and computer hardware/software applications, recording systems and network systems.
Participate in curriculum design meetings and case development efforts to facilitate technical planning and delivery for simulation activities.
Operate video cameras and related equipment in the production and editing of educational videos.
Manage recording, playback, storage, and cataloguing of simulations.
Develop technical documentation and checklists for simulation programming.
Maintain inventory of supplies and equipment and assist with ordering needed items.
Interface with program manufacturers regarding equipment troubleshooting and systems problems, as well as periodic upgrades. Maintain records of warranties, maintenance, and repairs.
Acquire and maintain skills and knowledge related to existing and newly acquired technologies.
Serve in Standardized Patient role to provide the voice of the manikin or family member as needed.
Attend training and professional development activities, including manufacturer specific training.
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.
Work Environment:
This position is part-time, at 15 hours a week.
This position will be onsite and involves regular interaction with students, faculty and healthcare professionals.
The schedule may include occasional early mornings, evenings or weekends to support simulation activities or events.
Required Qualifications:
Education: HS diploma or GED equivalent
Work Experience:
1 year experience in clinical simulation, standardized patient programs or information technology; or combination of education and equivalent experience.
Physical requirements:
Moving or lifting heavy objects (e.g. manikins) on occasion
Extended periods of standing may be necessary
Certification:
Certification of Basic Life Support CPR within 60 days of hire.
Preferred Qualifications:
Work Experience:
Working in an academic institution
Audio/visual experience
Basic knowledge of human physiology, medical terminology and abbreviations
Familiarity with basic medical supplies and equipment
Skills:
Strong communication skills
Organization
Problem-solving
Employee Type: RegularTime Type: Part time Rate Type: Hourly
Compensation Statement:
The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.
Pay Range:$24.20 - $35.09
Minimum
$24.20
Midpoint
$29.64
Maximum
$35.09
Auto-ApplyCall Center Technical Support Representative
Technical assistant job in Wichita, KS
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Provide first-level technical support via phone, chat, or email.
Troubleshoot hardware, software, and connectivity issues.
Guide customers through step-by-step solutions.
Document all technical issues and resolutions in the system.
Escalate unresolved issues to higher-level support teams.
Stay updated on product knowledge and technical procedures.
Maintain high customer satisfaction through effective communication.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Must be 18 years or older.
High school diploma or GED required.
Fluent in English and Spanish.
Basic understanding of computer systems and troubleshooting.
Strong analytical and problem-solving skills.
Excellent communication and customer service abilities.
Previous tech support or IT helpdesk experience is a plus.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyIT Services Coordinator
Technical assistant job in Wichita, KS
Are you a master of keeping things organized and running smoothly? Do you thrive in a fast-paced environment where juggling schedules, talking with clients, and keeping the team on track is all in a day's work? If you love coordinating moving parts and being the go-to person in the middle of the action, this could be the perfect role for you.
CybertronIT is looking for an IT Services Coordinator & Dispatcher to join our in-office team in Wichita, KS. This is a key position that helps keep our IT services running like a well-oiled machine. You'll work closely with clients and our internal tech team to ensure support tickets are assigned efficiently, schedules are managed, and nothing slips through the cracks.
What You'll Do:
Be the central point of communication between clients and our tech team.
Receive incoming service requests (via phone, email, or portal) and prioritize them based on urgency and impact.
Schedule and dispatch technicians for on-site and remote support.
Monitor open tickets and follow up to ensure timely resolution.
Communicate with clients about appointment times, progress updates, and resolution timelines.
Work with techs to confirm availability, manage workload, and shift priorities when needed.
Assist in coordinating resources and equipment for projects or service calls.
Keep accurate records in our ticketing system and ensure documentation is consistent and complete.
What We're Looking For:
A natural communicator who enjoys helping people and keeping things organized.
Strong multitasking and time-management skills-you'll be balancing a lot at once.
Friendly, patient, and professional demeanor in client conversations.
Sharp attention to detail-you notice the small stuff and know it matters.
Experience with dispatching, coordinating services, or working in an MSP or IT environment is a big plus.
Tech-savvy and comfortable learning new systems and software.
Qualifications:
Previous experience in dispatch, coordination, or customer service roles (IT industry preferred).
Familiarity with service ticketing systems (like ConnectWise, Autotask, or similar) is a plus.
Excellent organizational and communication skills-both written and verbal.
Ability to work well under pressure and adapt to changing priorities.
Perks & Benefits:
Full-time, on-site role in our Wichita, KS office
Competitive pay based on experience
Health and dental insurance
Paid time off (PTO) and holiday pay
401(k) retirement plan
A supportive, team-friendly work environment with room to grow
If you're ready to be the heartbeat of our IT services operation and love helping a great team stay on top of their game-we'd love to meet you. Apply today and be part of the CybertronIT crew! Compensation: $32,000.00 - $40,000.00 per year
We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
Cybertron provides World Class IT Services and Support to local small and medium sized businesses.
Auto-ApplyTechnical Support/Customer Advocate Agent
Technical assistant job in Wichita, KS
. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience. Job Functions: • A Customer Support Specialist's main duty is to provide technical support and assistance to customers regarding their hardware and software issues. • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes • Work with supervisors and other departments to facilitate fast incident resolution. • Advocate on customers behalf to insure high levels of customer satisfaction • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements. Job Requirements: • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Advance understanding of PC operating systems and most common software applications. • Advance understanding of PC hardware components • Experience with troubleshooting and diagnosing computer issues. • Technical awareness: ability to match resources to technical issues appropriately. • Service awareness of all organization's key services for which support is being provided • Self-motivated with the ability to work in a fast-moving environment. • 2-year degree in the IT field preferred, but not required. Benefits: • Competitive base based on experience and qualifications. • Uncapped Performance Bonus • Uncapped commissions on pre sales assistance and consultation. • Health and dental benefits included. • Full on the job training & support • Fun working environment and culture. • Great opportunity for advancement. Compensation: $12.00 - $15.00 per hour
CLX is a custom PC integrator catering to gamers and content creators. CLX is a division of Cybertron International, one of the largest system integrators in the US since 1997. CLX believes in quality, attention to detail, and giving gamers the ability to choose exactly what they desire. Recognized for its award-winning custom designs and paint work, CLX offers a range of carefully curated systems or a completely customized experience by allowing gamers the ability to configure their own. CLX systems can be found on Amazon, Best Buy, Walmart, Newegg and other retail partners.
Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
Auto-ApplyIT Student Help Desk (Part-Time)
Technical assistant job in Wichita, KS
Job Description
At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.
Compensation: $15 /hr
Worksite Location: Varies
Schedule: Part Time -max 28 hrs/wk; Typically M-Th between 8a-5p (flexible with school schedule)
Overview / Job Summary:
The Temporary IT Student Helpdesk Assistant will assist students with password resets, navigating WSU Tech Websites and connecting to the Wi-Fi network especially from student smartphones, tablets and laptops. The primary work location will be the IT office of the Campus to which they are assigned.
Your day-to-day
responsibilities
will vary, but are not limited to:
Provides excellent customer service to WSU Tech Students, Faculty, and Staff.
Assists students with connecting personal devices to the WSU Tech Wi-Fi network and connecting to WSU Tech IT services using the Student IT guide
Answers the Student IT Helpdesk phone number and call back students needing password resets or help with the Student IT guide
Provides the IT Department with suggestions on how to better serve students and improve the Student IT Guide
This role is a temporary internship and ideal for gaining short-term experience. It is not a permanent part-time job.
Requirements
Preferred Qualifications:
Current WSU/WSU Tech student in good standing, required.
Currently enrolled in WSU Tech's IT Essentials Program or have completed CompTIA A+ Certification, required.
Ability to identify basic student IT needs
Ability to interact well with a diverse campus population.
Excellent organization and customer service skills.
Benefits
****************************
WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
Advanced Technical Support Specialist
Technical assistant job in Wichita, KS
The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team.
**In this role you will...**
+ Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement.
+ Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents.
+ Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly.
+ Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies.
+ Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight.
+ Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders.
+ Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices.
+ Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio.
+ Author and maintain knowledge base articles; lead and support knowledge sharing initiatives.
+ Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions.
+ Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams.
+ Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts.
**You've got what it takes if you've got...**
+ Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
+ At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products.
+ Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity.
+ Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization.
+ Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams.
+ Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts.
+ Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally.
+ Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************
Application Tech
Technical assistant job in Wichita, KS
Resume Mining
Join our winning team!
Performance Personnel seeks Application Technician (Masking) in Wichita KS.
After you apply to this ad, a recruiter will contact you within 48 hours to schedule an in-person interview. If you are a fit for this or any of our hundreds of jobs, you will be hired that day, so please allow for additional time to complete the onboarding process. We want to get you to work as quickly as possible.
Primary Job Duties:
Reads and understands work order requirements.
Identifies parts with printed and/or electronic pictures.
Applies paper/tape masking to production parts prior to the chemical process and organic coating.
Applies liquid masking to production parts prior to chemical processing.
Pulls plugs through close-tolerance features prior to chemical processing.
Performs basic racking for prime and paint.
Unmasks production parts, as needed, via paper/tape, liquid, or pulling plugs.
Prepares parts for prime and paint operations by solvent cleaning and taping.
Performs removal of tape residue during the paint prep operations.
Performs masking on products.
Maintains production of parts requiring masking and layout.
This job has 1st and 2nd shift openings.
Skills/Requirements:
High school diploma or equivalent preferred, but not required.
Read, write, and comprehend American English
Experience reading and interpreting blueprints preferred, but not required.
Ability to learn quickly and apply knowledge in a fast-paced environment.
Ability to differentiate between processing requirements.
Ability to follow-up effectively with internal and external customers'
Must be able to work in a fast-paced environment.
The ability to stand for 8+ hours and lift 30+ lbs.
Understands and follows production router, masking or de-masking instructions, drawings and specifications given either verbally or in writing, in English.
About Performance Personnel:
· Performance Personnel is a data-driven, people-focused staffing and recruitment company with hundreds of jobs available daily.
· Take the work out of finding work!
· Our skilled recruiters will partner with you to find the best opportunities.
· We offer an array of services to help our employees maximize their professional development.
· Benefits available.
· Please contact us at any time - we're happy to help.
Technical Support Representative
Technical assistant job in Wichita, KS
JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
APPLICATION DETAILS
No Resume Required, Entry-Level
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be the first point of contact for customers nationwide, delivering exceptional service, resolving technical issues, and promoting our products and services to enhance the overall customer experience.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
* -------------
POSITION RESPONSIBILITIES
Key Responsibilities:
* Responding to inbound and outbound customer inquiries in a courteous, timely, and professional manner
* Resolving technical issues efficiently, aiming for first-contact resolution
* Researching and retrieving information across systems to address customer concerns
* Collaborating with other departments to resolve complex issues
* Accurately documenting customer interactions and claims in internal systems
* Using available resources and training to provide accurate information while adhering to scripts, policies, and procedures
* Protecting customer privacy and handling confidential information responsibly
* Escalating unresolved issues to appropriate personnel when necessary
* Participating in ongoing training and team meetings to stay current on systems, products, and procedures
* Maintaining consistent attendance and adhering to your work schedule
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
* Must be 18 years of age or older
* High school diploma or equivalent
* Strong written and verbal communication skills
* Typing speed of at least 20 words per minute
* Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Familiarity with the Windows operating system
* Dependability and punctuality
* Strong problem-solving and troubleshooting abilities
* A calm, empathetic, and customer-first mindset
* Ability to multitask, stay organized, and work independently
* A collaborative spirit and a passion for helping others
* Comfort working in a fast-paced, evolving environment
CONDITIONS OF EMPLOYMENT
All MCI Locations
* Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
* Paid Time Off: Earn PTO and paid holidays to take the time you need.
* Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
* Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
* Retirement Savings: Secure your future with retirement savings programs, where available.
* Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
* Life Insurance: Access life insurance options to safeguard your loved ones.
* Supplemental Insurance: Accident and critical illness insurance
* Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
* Paid Training: Learn new skills while earning a paycheck.
* Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
* Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Qualifications Entry-Level
Auto-ApplyOnline Banking Application Technical Coordinator
Technical assistant job in Hutchinson, KS
Full-time Description
Are you proactive and detail-driven? Do you enjoy collaborating with internal teams and external clients to deliver seamless digital experiences? If so, we'd love to have you join our team as an Online Banking Application Technical Coordinator!
In this role, you'll be a key contributor to our technical services department, responsible for supporting our online banking mobile and web applications. You'll play a critical role in ensuring our clients' apps remain compliant, secure, and up-to-date across platforms like Apple and Google. Your work will directly empower our community bank clients to deliver modern, user-friendly digital banking experiences.
What You'll Do
Key responsibilities include:
Manage and maintain Apple and Google App Store accounts, ensuring compliance and readiness for version updates.
Collaborate with customers and app platforms to manage and maintain test users for each application.
Track application versions and deployment statuses across all clients using an internal tracking system.
Coordinate with customers and registrars to maintain domain accounts.
Perform functional testing of online banking applications on both mobile and web platforms.
Schedule, coordinate, and support app deployments and updates for new and existing clients.
Respond to calls, emails, and internal/external support requests.
Document all interactions and solutions using our call tracking system.
Provide suggestions for improvements to user documentation and knowledge base articles.
Support additional tasks and projects as assigned.
What Will Help You Stand Out
Degree in Computer Science or related field, or equivalent work experience.
Experience working with mobile and web applications.
Project coordination or project management experience.
Prior experience in banking or financial services.
A Day in the Life
Imagine starting your day by reviewing the status of customer app deployments and coordinating with clients to prepare for the next release. You'll move on to updating app store credentials or testing a new version of a mobile banking application. Throughout the day, you'll field questions from clients, collaborate with internal teams, and ensure our customers' digital banking solutions run smoothly and securely. By the end of the day, you'll know you've helped community banks deliver modern, competitive services that matter.
Why Join DCI?
At DCI, you're not just filling a role-you're joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.
You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company's success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.
Our Core Values
The Customer Comes First - Always:
You'll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
Attitude Over Aptitude:
We prioritize a proactive mindset over specific technical skills-you bring the right attitude, and we'll provide the tools for you to succeed.
Open and Frequent Communication:
Transparency and collaboration define our success, so you'll be expected to keep clients and team members informed at all times.
Trust and Accountability:
At DCI, trust is earned through accountability. You'll own your work and always strive for the highest standards.
Honesty and Integrity in Everything We Do:
We expect every decision and action to align with our values, ensuring ethical and honest business practices.
Ready to Apply?
If you're ready to make an impact and grow your career with DCI, we'd love to hear from you. Apply today!
Requirements
What We're Looking For
To be considered for this role, you'll need the following required qualifications:
Ability to multitask and prioritize in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to communicate effectively with technical and non-technical audiences.
Strong interpersonal and collaboration skills.
Ability to quickly learn new tools, systems, and processes.
Demonstrated problem-solving and process improvement mindset.
Experience in collecting, documenting, and resolving technical support information.
Salary Description $55,000 - $65,000
Support Technician
Technical assistant job in Wichita, KS
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.5 per hour
Salary Range:
7.25
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyWorship Outreach Tech Coordinator
Technical assistant job in Winfield, KS
Term: Jaunary 12 - May 10 2026 FLSA Status: Non-Exempt Position Type: Part Time Reports To: Campus Minister Pay: $12.00/hr, 4-8 hours per week The Worship Outreach Tech Coordinator position at Southwestern College is a part time position which carries responsibilities for providing tech support for Worship Outreach and weekly chapel. The Worship Outreach Tech Coordinator is responsible for setting up, operating, and troubleshooting audio-visual equipment to ensure seamless worship experience. This position reports to the Campus Minister.
Primary Duties & Responsibilities
* Attend and assist with Worship Outreach tech rehearsals.
* Coordinate with Worship Outreach bands to meet AV needs.
* Set up, operate, and troubleshoot AV (sound, lighting, projection, and broadcast) during weekly chapel services.
* Oversight of live broadcasting of weekly chapel
* Guide student chapel team members on the basic operation of audio-visual equipment as needed.
* Coordinate with the Campus Minister for tech equipment needs.
* Coordinate with RPAC staff and Director of Camps and Conference for RPAC needs.
* Attend and assist with tech for off campus outings as needed.
Required Qualifications & Special Skills
* Strong technical skills with the ability to operate a wide range of audio-visual equipment and related technology.
* Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
* Strong communication skills, both verbal and written, to interact effectively with students and staff members.
Physical Demands
Essential functions of this position regularly require sitting, standing, walking, lifting, manual dexterity, ability to communicate.
Work Environment / Environmental Condition
Work is normally performed in a typical interior/office work environment. Work includes some nights and weekends.
Apply
To apply, submit a letter of application addressing interest and qualifications for the position, Curriculum Vitae or resume, and complete contact information for three (3) professional references who can address the candidate's qualifications for the position to *************************. The position will remain open until a candidate has been selected. In compliance with the Immigration Control Act of 1986, candidates for positions must provide proof of eligibility to work before an offer of employment can be made final. The successful candidate will be subject to a criminal background check. Southwestern College is an EEO/AA employer.
All of the essential job functions are subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. This position description is not all-inclusive and may change at the option of the (supervisor or division head). Any major change will result in the position being reviewed for reclassification.
Easy ApplySupport Technician
Technical assistant job in Wichita, KS
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
* Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
* Assists Guests by repairing and maintaining amusements equipment in a timely manner.
* Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
* Assists the Guest with all requests and answers questions as needed and makes recommendations.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Responsible for stocking, displaying, and securing merchandise in all storage areas.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists in daily maintenance and organization of tech room and storage areas.
* Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
* Assists with general store maintenance as directed by management.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
* Technical and/or electrical skills preferred, but not required.
* Must demonstrate ability to clearly communicate with Guests and other Team Members.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Work days, nights, and/or weekends as required.
* Work off an extension ladder.
* Work in noisy, fast paced environment with distracting conditions.
* Move about facility and stand for long periods of time.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $7.25 - $11.5 per hour
Salary Range:
7.25
* 13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyEducational Technology Specialist
Technical assistant job in El Dorado, KS
Butler Community College is seeking a creative and collaborative Educational Technology Specialist to support faculty and students in using technology for teaching and learning. In this role, the Specialist will train and support faculty in Canvas (Butler's Learning Management System) and other instructional tools, assist with online course design and development, provide workshops and one-on-one coaching, troubleshoot issues as they arise, and contribute to innovative projects that enhance online and technology-enabled learning.
This position requires a candidate with comprehensive knowledge of Canvas (or other similar LMS), a background in teaching, training, or professional development, especially in online environments, and strong communication skills with a passion for helping others succeed with technology. This is an exciting opportunity to join a dynamic team dedicated to supporting technologically enhanced learning and instructional innovation at Butler Community College.
Butler Community College offers a very generous benefits package. The benefits applicable to this position include:
* Generous employer contribution toward health/dental insurance
* Employer paid life insurance
* Employer paid LTD insurance
* KPERS retirement
* Generous paid time off (vacation, sick, personal, professional and holidays - including time off during spring break and winter break)
* Butler tuition exemption (self and immediate family)
* Supplemental insurance coverages (employee paid)
Campus Locations Andover Nature of Position Full Time If Part Time, list Working Hours Salary (Commensurate with education and experience) Commensurate with relative experience. Open Date 12/12/2025 Close Date Open Until Filled No Special Instructions Summary
Qualifications
The applicant may be requested to authorize the College to procure a consumer report(s) for employment purposes.
We regret that the College is unable to sponsor employment Visas or consider individuals on time-limited Visa status.
Qualifications
Required knowledge and skills
* A high degree of organizational and planning skills.
* Thorough knowledge of educational technology.
* Exceptional written and oral communication skills.
* Excellent in-person and online teaching/training skills.
* Ability to work effectively with a diverse faculty, staff and student population.
* Ability to work independently and within a team.
* Knowledge of web and media-based technologies.
* Knowledge of accessibility standards and practices.
* Ability to explain technical concepts and procedures to non-technical users.
* Strong interpersonal skills.
Required experience
* Minimum of one-year experience in using technology in education.
* Prior experience in a fast-paced customer service environment.
* Exceptional project management and execution skills.
* Prior experience in training/teaching adults.
* Strong interest and experience in pedagogy and innovation.
* Experience working with diverse learners.
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Office 365.
* Experience with multimedia software (Camtasia, Snag-It) preferred.
* Basic knowledge of HMTL 5 is preferred.
Required educational background
* Bachelor's degree required
* Master's degree preferred
* 18 credit hours (or equivalent experience) in informational/educational technologies preferred.
Product Support Specialist
Technical assistant job in Moundridge, KS
A family-owned business with more than 50 years of manufacturing experience, The Grasshopper Company has specialized in manufacturing True ZeroTurn riding rotary mowers since 1969. No parent corporation or outside investors make the decisions at Grasshopper.
As a recognized leader in the manufacturing of turf and grounds maintenance equipment, The Grasshopper Company is always looking for talented, dedicated and hard-working people to join our team. Grasshopper offers a wide range of competitive benefits and opportunities for professional growth.
We are an equal opportunity employer. As an equal opportunity employer, The Grasshopper Company/Moridge Manufacturing, Inc. abides by applicable non-discrimination laws and will not unlawfully discriminate against any employee or applicant because of race, color, age, sex, religion, national origin, ancestry, Vietnam era veteran status, or disability.
We offer stable employment utilizing state of the art equipment and clean work facilities. Unless otherwise noted, on the job training is provided.
Product Support Specialist
Responsible for troubleshooting service issues with dealers, company personnel and end users. If necessary, investigate claims for reimbursement of defective parts, review claims for labor, examine parts claimed to be defective and assist in training dealer's service personnel in service operations and updates.
Essential Functions:
* Must be able to study and learn the mechanical and technical processes, diagnostic and repair procedures
* Must be able to troubleshoot technical issues via telephone and email
* Must be able to handle routine clerical duties
* Must have strong working knowledge of Grasshopper equipment
* When necessary, must promote Grasshopper equipment and parts
Desire Skills & Experience:
* Must have mechanical background
* Must have DC voltage and entry level hydraulic knowledge
* Must have the ability to communicate well with a wide variety of people
* Must be courteous and helpful on the telephone
* Must be self motivated
* Must be able to work alone AND with others
* Must be able to work more than 40 hours per week, if needed
* Must be willing to travel and be gone overnight for a week or more, if needed
To learn more about this employment position with Grasshopper, including descriptions and requirements, please contact the Human Resources Department.
Extensive benefit package including:
* Health, vision and dental insurance
* Life Insurance
* Pension Plan (better than a 401k)
* 401k Plan
* Paid vacation
* Paid holidays
* Discounted child care available
Department: Office
This is a full time position