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Technical associate hiring summary. Here are some key points about hiring technical associates in the United States:
Here's a step-by-step technical associate hiring guide:
The duties of a technical associate depend on one's line of work or industry of employment. Typically, their responsibilities revolve around installing and repairing software and applications, troubleshooting, and conducting regular tests and maintenance to ensure smooth workflow. They must also handle and address inquiries or concerns from clients, resolving them promptly and professionally. Moreover, a technical associate mostly works under the directives of a manager or a more experienced staff; they usually coordinate with team members and produce progress reports.
Before you post your technical associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a technical associate for hire on a part-time basis or as a contractor.
You should also consider the ideal background you'd like them a technical associate to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a technical associate that fits the bill.
This list presents technical associate salaries for various positions.
| Type of Technical Associate | Description | Hourly rate |
|---|---|---|
| Technical Associate | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $29-58 |
| Administrative Technical Support | Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately... Show more | $13-36 |
| Printer Technician | The printer technician primarily does the installation of new printers. Proper printer configuration on the network ensures and maintains the function of individual printers, scanners, or network printers... Show more | $12-24 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $91,930 | $44 |
| 2 | New York | $88,957 | $43 |
| 3 | Delaware | $88,447 | $43 |
| 4 | Connecticut | $88,111 | $42 |
| 5 | New Jersey | $87,458 | $42 |
| 6 | Virginia | $83,587 | $40 |
| 7 | Florida | $82,561 | $40 |
| 8 | Maryland | $81,283 | $39 |
| 9 | Massachusetts | $79,030 | $38 |
| 10 | Pennsylvania | $77,840 | $37 |
| 11 | Texas | $76,991 | $37 |
| 12 | District of Columbia | $74,019 | $36 |
| 13 | Georgia | $69,892 | $34 |
| 14 | Illinois | $67,436 | $32 |
| 15 | North Carolina | $65,659 | $32 |
| 16 | Ohio | $64,623 | $31 |
| 17 | South Carolina | $61,624 | $30 |
| 18 | Washington | $57,711 | $28 |
| 19 | Minnesota | $54,625 | $26 |
| 20 | Missouri | $44,957 | $22 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Citadel | $152,222 | $73.18 | 3 |
| 2 | Meta | $129,517 | $62.27 | 54 |
| 3 | Blackstone Group | $126,505 | $60.82 | |
| 4 | DLA Piper | $125,661 | $60.41 | 1 |
| 5 | venn | $118,612 | $57.02 | |
| 6 | JCPenney | $117,727 | $56.60 | 2 |
| 7 | $117,564 | $56.52 | 117 | |
| 8 | JPMorgan Chase & Co. | $117,242 | $56.37 | 157 |
| 9 | BP America Inc | $116,616 | $56.07 | |
| 10 | Colonial Pipeline | $116,419 | $55.97 | 10 |
| 11 | AT&T | $116,099 | $55.82 | 33 |
| 12 | Evercore | $115,326 | $55.45 | 5 |
| 13 | Activision Blizzard | $114,954 | $55.27 | 6 |
| 14 | Citi | $114,462 | $55.03 | 12 |
| 15 | Alexandria Real Estate Equities | $113,937 | $54.78 | |
| 16 | Thomson Reuters | $113,912 | $54.77 | 17 |
| 17 | BMO Capital Markets | $113,615 | $54.62 | |
| 18 | Enstoa | $110,996 | $53.36 | |
| 19 | Boyd | $110,611 | $53.18 | 3 |
| 20 | Point72 | $110,073 | $52.92 | 3 |
A job description for a technical associate role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a technical associate job description:
There are various strategies that you can use to find the right technical associate for your business:
Your first interview with technical associate candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
While interviews are great, you will only sometimes learn enough from a conversation with a technical associate applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect technical associate candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
To prepare for the new technical associate first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
There are different types of costs for hiring technical associates. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new technical associate employee.
You can expect to pay around $86,489 per year for a technical associate, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for technical associates in the US typically range between $29 and $58 an hour.