Technical Associate Jobs Near Me

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. The Corporate Help Desk / Close Support Technician is responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization. This role involves troubleshooting, problem-solving, and providing solutions for software, hardware, and network-related issues. The technician will work both remotely and on-site to ensure end-user productivity and a seamless IT experience. (This is a part time position) Key Responsibilities: Technical Support and Troubleshooting: Provide first-line support by troubleshooting and resolving technical issues related to hardware, software, and network connectivity. Handle requests via phone, email, and ticketing system, ensuring timely resolution and user satisfaction. Escalate complex issues to higher-level IT staff or specialized teams as needed. Software and Hardware Maintenance: Install, configure, and update software applications on desktops, laptops, and mobile devices. Perform hardware diagnostics, repair, and replacement as necessary, including setting up new hardware and decommissioning old hardware. Collaborate with asset management teams to track hardware and software inventory. User Training and Documentation: Educate end-users on best practices and use of standard applications, email, and collaborative tools. Create and update support documentation, FAQs, and knowledge base articles to aid both users and IT team members. Conduct periodic refresher training sessions for corporate staff. Close Support for Executives and VIPs: Provide tailored, high-priority support to executive staff and VIPs, ensuring swift response and discreet handling of issues. Conduct proactive checks and preventive maintenance for executive devices and meeting room technology. System Monitoring and Proactive Problem Resolution: Monitor IT systems for performance and reliability, proactively identifying potential issues and addressing them before they affect end-users. Assist in implementing software patches, updates, and security measures. Collaboration with IT and Security Teams: Work closely with network administrators, systems engineers, and security teams to address IT needs and enforce policies. Participate in IT projects, such as new software rollouts, office moves, or system upgrades, as assigned. Required Skills and Qualifications: Education and Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2+ years of experience in a help desk, technical support, or desktop support role. Technical Proficiency: Strong knowledge of Windows and mac OS operating systems. Proficiency in Office 365, VPN, remote desktop tools, and common enterprise applications. Familiarity with network fundamentals, including LAN, Wi-Fi, and VPN configurations. Customer Service Skills: Excellent interpersonal and communication skills with a focus on empathy, patience, and professionalism. Ability to handle high-pressure situations calmly and efficiently, particularly for high-level executives and VIPs. Problem-Solving and Adaptability: Strong analytical skills to diagnose and resolve complex technical issues. Flexibility to work on-site or remotely as needed, including occasional after-hours support. Preferred Qualifications: Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. Experience with service desk or ticketing systems (e.g., ServiceNow, Jira). Basic scripting knowledge for automation of routine tasks. This role requires a balance of technical expertise, strong communication skills, and a commitment to providing excellent support to internal users across various levels in the organization.

Our client located in Englewood, NJ has an immediate need for an experienced Help Desk Technician for a hybrid contract position. One of the main components of this position will be working with CommVault, so hands-on technical experience with CommVault is a must. Responsibilities: Hardware & software troubleshooting Desktop support Customer support Ticketing systems CommVault experience Windows Microsoft Break/Fix

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting. Implements medium to high risk changes on production systems. Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. Deploys standard repeatable build outs of medium complexity. Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests. Analyzes system performance indicators and recommends improvement actions. Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required. Installs and maintains third-party tools. Makes proactive suggestions for service improvements. May train less experienced staff in the supported products and best practice for production support. Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 2-5 years of experience in information technology, systems administration or other IT related field. Other Job Specific Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology

Guidance and advice to personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. Responsibilities (include but not limited to): Act as a sub-area resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues. Laptop troubleshooting, maintenance and administration. Apple MacBook support and troubleshooting. Apple iOS and Android device support; setup and configuration. Knowledge and understanding of HP, Xerox and Canon print devices. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 365. Instant Messaging tools; TEAMs. Excellent customer service skills, meeting with users in person to resolve complex technology issues. Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems. Analyze the impact of decisions, and guides others through the solution process in order to satisfy customer, OSTS and Firm needs and objectives. Provide meaningful contributions to team efforts to enhance overall departmental effectiveness. Leverage multiple resources or coordinating with other teams in order to meet customer needs. Facilitate the implementation and support of defined Technology solutions. Communicate system updates to customers as required. Coordinate, track, and maintain inventory. Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now Perform software and Firmware upgrades and testing as needed or part of an initiative or project. Use root-cause analysis, and troubleshooting at the operational level, work to proactively identify technical and support problems and solutions to prevent future occurrence. Participate in postmortem analysis of significant projects or events, sharing best practice techniques and solutions. Share solutions throughout Global IT using appropriate channels. Familiar with Yammer, SharePoint and other collaboration tools. Provide technical guidance and consult with customer stakeholders. To qualify, candidates must have: • Excellent interpersonal, communication and organizational skills • Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment • Able to work effectively with high level customers and other management personnel • Excellent Customer Service skills.

MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world's most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA. Summary: The Technical Specialist is responsible for providing and ensuring that the highest level of customer service is provided to external customers, executive leadership, as well as corporate and field employees. The Technical Specialist/Technologist will support their business partners from a technology standpoint. This resource would have a wide variety of responsibilities, many of which would be self-defined and change as the business progresses. A core responsibility of the role is to perform administrative duties of the workforce management system, which is currently UKG Pro Workforce Management. Essential Job Functions: Identifies, evaluates, prioritizes and selects current and future company-wide software applications that support evolving business needs Makes decisions and evaluate changes to business rules and process steps that impact corporate-wide software solutions Accountable for deploying the technology elements of business solutions that impact headquarters and field personnel Leads meetings to provide knowledge of the business process and rules as it relates to technology decisions Ensures the strategic and tactical interests of the business are presented within technology solutions Leads in the adoption/change management and on-going compliance of new technology solutions implemented Creates best practices as well as technical support documentation Focuses on continuous improvement to assess current technology solutions for needed enhancements Develops innovative and creative ideas related to the design and development of technology solutions Performs due diligence on vendors and their technology solutions Tests and validate deployment of technology solutions on computers and mobility platforms solutions such as iPad, iPhone, Android, Windows Phone, Mac, PC etc. Performs workforce management system administration (UKG Pro Workforce Management) Performs basic customer relationship management (CRM) administration Builds and maintains productive customer relationships with program management. Works closely with Subject Matter experts throughout various programs and back-office management Administers and maintains company-wide software programs and solutions to enable the business to effectively operate Problem solve and develop solutions for the entire software relative to continuous improvement Lead root-cause analysis of incidents, offer recommendations to the business, and be able to communicate complex solutions to a non-technical audience Required Knowledge, Skills and Abilities: Knowledge of Microsoft based authentication methods and technologies Workforce management systems expertise (UKG Pro Workforce Management) Excellent written and verbal communication skills are a must Ability to successfully manage changing priorities, timelines, and prioritize multiple projects simultaneously Good understanding of cloud computing (specifically SaaS applications) and exposure to technologies supporting applications Knowledge with Software Development Lifecycle (SDLC) Demonstrated experience working in a team environment (in person and virtual) as well the ability to work independently Technical, organizational, and communication (written and verbal) skills that enable the ability to take requirements from business user and translate into developer specifications Problem analysis and solving skills for mid to high level complexity problems; ability to identify root causes of problems and differentiate between perceived and actual problems Must be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlines Intermediate to Advanced knowledge of MS Office Suite (Teams, Outlook, Word, Excel, and PowerPoint) Basic knowledge of SQL Scripts (Ex: Select, Filter, and Join) and tools used to run them Basic to intermediate knowledge of Customer Relationship Management (CRM) platforms Must have an eye for data quality and experience enforcing data governance Flexibility and adaptability outside the assigned core responsibilities Job Requirements: Bachelor ‘s Degree in Computer Science or related field Minimum 1-2 year(s) experience in IT Business Analyst/Consulting role, or related position such as the IT Technical Specialist Technical certifications are a plus Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5th) day Off hours support 7 days per week

is for an 8 week short term project ** Job Title: Helpdesk Support Specialist Pay: $22.75 per hour Duration: 6-8 weeks (Short burst project) Start Dates: January 27th start class February 3rd start class February 10th start class Shift Work: Early morning, normal hours, and late shift (no later than 8 PM) Some weekend shifts available (Tue-Sat, Sun-Wed) Scope of Work: We are seeking Helpdesk Support Specialists for a short-term project involving a file share migration from hard drives to SharePoint. This project will impact all users and requires both phone and onsite support across multiple sites. Candidates will handle a mixture of helpdesk tickets and migration tickets. If migration ticket volume is low, team members will assist with Tier 1, 2, and 3 support tickets. Responsibilities: Provide phone and onsite support for file share migration Assist users with issues related to the migration process Handle helpdesk tickets, including Tier 1, 2, and 3 support Perform password resets and manage Active Directory Utilize ServiceNow or other ticketing systems (Remedy experience is acceptable) Ensure excellent customer service and support Requirements: Demonstrated experience in phone support and customer service Experience with SharePoint and understanding the differences between hard drives and SharePoint Previous experience with file share migrations Proficiency in password resets and Active Directory management Generalized support experience in Tier 1 and Tier 2 Ability to hardwire into a personal router at home Willingness to drive to Sterling, VA to pick up equipment, spend 1 hour learning setup, and then set it up at home

Immediate need for a talented Data Analyst/Technical Analyst- OneTrust. This is a 06+ Months Contract opportunity with long-term potential and is located in McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-55402 Pay Range: $60 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills-OneTrust, SaaS, Integration, Configuration. 10 or more years of related analysis, testing, integrations and configuration experience. 6 or more months of OneTrust system experience. Experience with designing and writing integrations using apache.js, and hands on experience with configuration of assessments, workflows, routing rules etc. Prior experience with SaaS solutions. Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION: This position supports overseeing computer systems for businesses and offers support to the system's users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet. ESSENTIAL TASKS AND RESPONSIBILITIES: The following job functions are not all-inclusive. The employee must perform other job-related tasks/responsibilities the supervisor requests. Job duties may change as required by the needs of the company. 1. Effectively and efficiently respond to help desk tickets, user requests, emails, and all other forms of communication for IT support issues from end users, if applicable customers and visitors. 2. Possess the ability to evaluate vendor-supplied software by observing user objectives, testing software compatibility with existing hardware, etc. 3. Train users on new or existing software as designated by management. 4. Install, troubleshoot, and maintain computer systems, including software deployments, OS Deployments, and other applicable applications. 5. Contribute to team efforts, including support of other locations and remote-based users as needed. 6. Detailed documentation of steps taken to resolve, troubleshoot, and root cause analysis on all IT support operations. Including Help desk tickets and help desk articles. 7. All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: 1. Possess and display Interroll's Values at all times: a. Long-Term Thinking b. Committed to Excellence c. Always Respectful d. Passionate about Customers 2. Possess an Associate's Degree in Information Technology, Computer Sciences, or higher or an equivalent of documented work experience and educational training. 3. Inform end-user confidence, keeping and projecting operations, data, and privacy information standards following Company Policies and Procedures. 4. Strong confidence in all Microsoft Operating Systems, Microsoft Office Core applications, and Network Knowledge. 5. Ability to work with minimal supervision and proficiency in multi-tasking abilities. 6. Possess advanced proficiency in one or more software programs including Microsoft Office products, plus knowledge of manufacturing software. PHYSICAL DEMANDS: While performing the functions of this job, the employee is regularly required to use hands to finger, feel, or handle; the employee must regularly reach with hands and arms. The employee is frequently required to stand and sit. The employee is occasionally required to walk, stoop, kneel, crouch, crawl, talk and hear. The employee must regularly lift and/or move up to ten pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and/or vibration. The noise level in this environment is usually quiet.

FOR HOURS 3PM - 11PM** Please do not apply if you are not willing to work these hours. Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Department: Managed Services Schedule Second Shift: 3pm - 11pm Monday to Friday Location: Raleigh, NC [Fully Remote] Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications Education and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Relevant entry-level certifications preferred: Google IT Support Professional CompTIA A+, Network+, Security+ Microsoft MTA ITIL v4 Foundation Windows: 2 years (Required) Mac OS: 2 years (Preferred) Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Looking for a way to launch your career in cybersecurity? ? Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you. We are looking for a motivated help desk support technician that is motivated to learn and develop their skills in cybersecurity. What do we need from you? Talented, tenacious individuals looking to learn and help IT teams improve their cybersecurity controls and posture. We're actively hiring helpdesk personnel to help us fulfill our mission of protecting a Million people. Even Better? Experience with Windows AD, AAD, and operating system support would be ideal. Do you have experience working in a NOC or SOC as well? Tell us about it. Your typical day will consist of: Manage support calls and improve our documentation Follow up with clients to make sure their issues are resolved Document how to help IT support companies manage their security Run pen test reports and security risk assessments for clients Analyze pen tests, security log, alert, and event data (We will train you) Escalate and document problematic issues Qualifications for Helpdesk Technician Proficient with Windows environments (5 years) Excellent oral communication skills Detail-oriented in order to keep detailed notes on tickets Highly organized to keep Helpdesk requests in order Ability to diagnose and resolve basic computer technical issues MSP experience a plus Yep, this is a full-time gig with benefits. Healthcare-Health, Dental, and Vision (we cover all premiums) 401K (with employer match) Flexible schedule and paid time off Completely remote position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!) We are revolutionizing the way businesses think about cybersecurity. You are probably asking yourself "what does 'revolutionize' mean?" Sounds like a buzz word doesn't it. Let's define revolutionize: To make it 31 times better. We are making cybersecurity 31 times better for businesses.

LG Tech MSP offers comprehensive managed IT services, advanced cybersecurity solutions, and expert cloud migration support. Our services include 24/7 IT help-desk assistance, reliable data backup and recovery, effective remote work solutions, and a streamlined IT ticketing system. We serve various industries, such as small and medium-sized businesses, architecture, engineering, construction, trades, manufacturing, veterinary clinics, dental offices, and medical units. Our goal is to handle your IT requirements, enabling you to focus on your core business activities. Role Description This is a full-time on-site (Hybrid) role for an IT Systems Administrator at LG Tech MSP . The IT Systems Administrator will be responsible for system administration, network administration, Help desk Support, technical support, troubleshooting, onsite client visits and information technology tasks on a daily basis. Responsibilities and Qualifications Manage and maintain IT infrastructure, including servers, networks, and cloud services. Communication Skills: Interact with end-users in a courteous and professional manner to ensure positive support experiences Remote Support: Use remote access to diagnose and resolve technical issues Software Troubleshooting: Identify and fix problems with operating systems, applications, and productivity tools such as outlook and Microsoft Teams Monitor system performance and troubleshoot issues related to operating systems and network configurations. Network Support: Basic network troubleshooting and knowledge Printer and Device Configuration: Install, configure, and troubleshoot printers, scanners, and other peripheral devices User Account Management: Create, modify, and remove user accounts, ensuring appropriate permissions and access Password Resets: Assist end users who need passwords reset following security protocols Documentation: Create and maintain knowledge base articles, troubleshooting guides, and IT Support documentation Time Management: Prioritize and handle multiple incoming requests efficiently while meeting service-level agreements System Monitoring: Keep an eye on system health and performance, reporting potential issues to appropriate escalation contacts Mobile Device Support: Support smartphones and tablets for email and network access Hardware Diagnostics: Ability to troubleshoot and pinpoint hardware failures with computers, printers, and peripheral devices Administer DHCP, DNS, and other network services to ensure seamless connectivity. Maintain documentation of system configurations, processes, and procedures. Ongoing Learning: Stay updated with the latest technologies, patches, and best practices to provide effective support Conduct system upgrades and patch management to enhance security measures. Provide technical support to end-users regarding system-related issues. Ninja One Experience a plus Join us in this exciting opportunity to enhance our IT capabilities while contributing to innovative projects that drive our business forward! No Students that have business hours school still in progress please. Job Type: Full-time Pay: $40,000.00 - $60,000.00 per year Flexible Schedule Potential for Benefits in future

City/State Hampton, VA Work Shift Third (Nights) (United States of America) Sentara Healthcare is hiring a Polysomnographic Sleep Tech Intern at the Sentara Careplex Hospital in Hampton , Virginia. This is a Full-Time, Night shift opportunity with GREAT BENEFITS!!! Summary The Polysomnographic Sleep Tech Intern works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards. Qualifications High School Grad or Equivalent Works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards. Enrollment in a credentialed sleep program preferred. RPSGT required within 18 months of hire. After obtaining RPSGT credentials, Virginia State licensure is required to be obtained within 60 days Benefits Medical, Dental, Vision Plans Paid Time Off, Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave Competitive Retirement Saving programs Tuition Reimbursement and Student Loan Paydown programs Student Debt Program Plus, Sentara just added MORE benefits that support your and your family's needs. For more information about our employee benefits click Benefits - Sentara (sentaracareers.com) Sentara is an integrated, not-for-profit healthcare delivery system with more than 29,000 employees (including 1,375 physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves over 900,000 members. We are recognized nationally for clinical quality and safety and are strategically focused on innovation and creating an extraordinary healthcare experience for our patients and members. Join a team with a mission to improve health every day and a vision to be the healthcare choice of the communitieswe serve! Keywords: Polysomnographic Tech Intern, Intern, Sleep Tech, Monster, Talroo-Allied Health, Indeed Job Summary Works under the supervision of the Department Manager/Coordinator to perform and evaluate overnight polysomnogram testing procedures in accordance to laboratory standards. Enrollment in a credentialed sleep program preferred. RPSGT required within 18 months of hire. After obtaining RPSGT credentials, Virginia State licensure is required to be obtained within 60 days Qualifications: HS - High School Grad or Equivalent (Required) Polysomnographic Technologist License - State license - North Carolina, Polysomnographic Technologist License - State license - Other/National, Polysomnographic Technologist License - State license - Virginia Department of Health Professionals (VADHP), Registered Polysomnographic Technologist (RPT) - Certifications - Board Registered Polysomnographic Technologist (BRPT) Skills Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.

About the Pros: Process Pro Consulting is a one-stop shop for HubSpot ops. Our team of Pros is focused on helping businesses run smarter and providing customized solutions that enable revenue teams to maximize the value of HubSpot. We're looking for an individual who is passionate about HubSpot, tech-savvy, process-oriented, loves solving problems, and values: An always learning and growing mindset Collaboration and team focus Kindness Integrity Motivation Job Description: Process Pro is looking for a HubSpot-centric, technical Solutions Architect who is passionate about designing and overseeing the implementation of innovative technology solutions that align with the customer's strategic goals, business objectives, and current tech stack. This customer-facing role focuses on building and implementing customized HubSpot solutions for clients, including technical configurations, integrations, and system architecture. You will be responsible for translating business needs into technical executions. What to Expect: Discovery and Strategy: You'll engage with clients to understand their business needs, goals, and challenges related to their HubSpot usage. You'll perform technical discovery, identify opportunities for improving HubSpot implementations, and recommend solutions. System Architecture: You'll design and build the technical architecture needed to meet a client's HubSpot requirements. This includes mapping out integrations, data flows, and complex system setups. Implementation: After crafting the system architecture, you'll oversee or execute the build, which can involve customizations, integrations with third-party tools, and optimizing HubSpot's CRM capabilities. Support and Maintenance: You'll provide ongoing technical support and may manage the client's HubSpot ecosystem on a long-term basis, ensuring smooth operation and scalability. Skillset: Technical Expertise: You must have a deep technical knowledge of HubSpot, including advanced CRM functionality, integration tools, and API management. Bonus: You have an understanding of coding languages like JavaScript or Hubble, HubSpot's templating language, particularly if you've been involved in CMS work. Client Management: Strong communication skills to explain complex technical details in a business-friendly manner. Engage in discovery sessions with clients to understand business needs. Design and configure advanced HubSpot setups (CRM, integrations, custom solutions). Implement and maintain integrations with other platforms or ERPs. Provide technical support and maintain client systems over time. Quick learner, self-motivated, resourceful, and big-picture problem solver Able to work autonomously, but also be collaborative with teammates Agency experience is a plus Salary Range: $95,000 - $120,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 17 days of PTO (136 total hours, accrued) 13 paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Enterprise Company is currently seeking a Senior Technical Lead Toolchain Solutions Engineer with extensive Atlassian and AWS cloud experience. Candidate will be accountable for strategic leadership of Modern Delivery Toolchain as a Product. That includes, but not limited to overall vision, design, prioritization, stakeholder & risk management, roadmap execution & operations of the toolchain. Responsibilities: Develop solution design & roadmap for CICD automation with embedded controls for complex scenarios such as governance, experimentation using modular patterns to expand automation of emerging & established cloud native stack across industry standard cloud providers Strategy to deliver business priorities such as configure and integrate automation of testing, security & risk management policy enforcement and of release management functions such as change record, asset records, change traceability Drive operational excellence capabilities such as Single Sign-On, Monitoring Dashboards, Audit compliance reports, password & vulnerability management Develop open lines of communication with senior leaders, within and across divisions Coach teams to collaborate effectively focused on customer centric outcomes Accountable to self-identify emerging technology risk as well as action plans and execution of open risks Be a trusted partner for technical consultation executives and senior leadership across business, platform, risk, and other partners to align roadmap with Business & IT's strategic vision Qualifications: College Degree or equivalent experience; 10+ years technology experience and 4+ years management experience Experience across design, oversight of build & operating solutions with strong organization and time management skills Operate independently with minimal guidance with demonstrated experience of delivery Use of multiple automation tools & plugins via API, Embedded scripts, Configuration for COTS tools for both pre & post actions for controls across tools for control activities such as merge checks, task/story approvals Create a modular library for Jenkins DSL using Groovy; with strategy on when to determine refactor need & devise a staggered plan to meet enterprise automation use cases Create, organize & manage a central set of templates across technology microservices (java, JS, python), automations (script runner, help deployment patterns for cloud components such as storage, DB, gateway, vault across runtimes such as EKS, OCP using tools/products such as Rafay, Ansible, CFT, Terraform); with extensible framework as a design principle Experience in integrating Jenkins for data product deployments like Attunity, Talend, Snowflake Experience in designing and integrating with SAS products like salesforce, Automation anywhere (RPA), Appian, MicroStrategy etc.. for automating the build, deploy and release process Design KPI indicators (including load & scalability) and monitor operation/ runtime across tools (such as Atlassian- Jira, Bitbucket, Confluence; Jenkins, Rafay), Integrations such as security (Fortify, Blackduck, Checkmarx, Twistlock, ELK), with strategy to manage continuous availability & code-based configuration to swap tools as needed Design engineering productivity metrics, such as merge size/time/frequency/ releases to provide actionable insight for customers to evolve their software dev & delivery practices Experience to review cloud cost using tools such as Apptio to identify opportunities and devise action plan to reduce cost by right-sizing compute, storage, API calls across cloud native services used by customer & toolchain environments Build strategy to accelerate capability build with federated-contributor mode - with guardrails for enterprise controls, scale & maintainability Experience with AWS native services for releases, upgrades, vulnerability remediation for COTS products on managed infrastructure

We are seeking a knowledgeable and proactive Technical Support Representative to join our team. In this role, you will be responsible for administering, maintaining, and troubleshooting our hosted Windows Server environment, ensuring it remains up-to-date and fully functional. Key duties include applying the latest software versions, monitoring system health, and optimizing customer environments to meet high uptime SLAs. The ideal candidate will have a strong foundation in automation, experience with Azure Pipelines management, and familiarity with cloud technologies. Additionally, the role requires multitasking effectively between short-term issue resolution and implementing long-term improvements across both shared and dedicated hosting environments. Job Description: Primary Responsibilities: 1. Windows Server Administration & Troubleshooting: · Manage and maintain Windows Server environments. · Troubleshoot server-related issues and provide timely resolutions. 2. HelpDesk Duties and Responsibilities: · Analyze Log Files from AssetWorks' software as well as third-party tools and utilities · Resolve tickets and work within timelines with detailed notes in Zendesk · Understand technical architecture and third-party dependencies of AssetWorks applications and be able to discuss with customers and coach staff · Perform after-hours installs and upgrades as needed · Perform after-hours support on a rotating basis as needed. · Perform training to customers and internal staff as needed. · Qualify, troubleshoot, and respond to customer support tickets. · Resolve client application questions or problems related to database, configuration/setup, product functionality and business enhancements. 3. Database Administration: · Restore, create and query Oracle and MSSQL databases · Manage Cloud Management Gateway for remote deployments. 4. Communication and Time Management Skills: · Keep customers informed when installs and upgrades are completed · Manage Cloud Management Gateway for remote deployments. · Install and Support Proprietary applications and including IIS, MSSQL, Oracle, ElasticSearch, and Crystal. · Be responsive to any special projects as assigned by Management · Maintain a high level of customer satisfaction in all customer-facing projects and tickets · Leverage various platforms to communicate with customers and employees including Teams, WebEx, Phone, email, and Zendesk · Maintain rapport with customers by examining complaints and identifying solutions · Manage tasks and tickets according to priority · Involvement in any additional follow up testing and troubleshooting 5. Internal & External System Monitoring Tools: · Manage internal monitoring tools such as Nagios, Site 24x7, Datadog, and suggest improvements to monitoring tooling · Oversee external monitoring with Site24x7 · Experience with managing application monitoring in for Production, Test, UAT environments 6. Security Compliance: · Implement and maintain security controls to ensure SOC2 and ISO 27001 compliance. 7. Azure Pipeline Troubleshooting: · Assist with development and improvements to be made with Azure Pipeline deployments in both shared and dedicated hosting environments. · Provide guidance and assistance with long term objectives related to Azure Pipelines in shared and dedicated hosting environments 8. Azure Cloud Administration: · Assist with system administration of Azure Cloud environments for SQL, SQL MI, and on-prem installations · Assist with 24x7 monitoring, maintenance, and upgrades for IaaS platform (VM) in Azure Benefits: Generous Paid Time Off 11 Paid Holidays Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution 401k with employer match which immediately vests Annual Company Bonus Career growth and mentoring opportunities as a smaller business unit within the Volaris Group Tuition Reimbursement Program Employee rewards and recognition programs Optional Employee Stock Purchase Program with company match Pet insurance TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc. Referral bonuses Employee engagement events Flexible remote work arrangements

YOU MUST BE LOCAL-non-locals will not be reviewed/considered. Sogeti is looking for a talented, local, onsite technical consultants to join our team built on the success of our people and partnerships. Come be a part of our “People centric” culture! Sogeti is a wholly-owned subsidiary of Capgemini and the Technology and Engineering Services Division of Capgemini. We have more than 25,000 professionals in 15 countries and has a strong local presence in over 100 locations scattered throughout the US, Europe and India. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be THE employer of choice! POSITION HIGHLIGHTS You would be hired as a permanent Sogeti Consultant. An expert in field who will provide guidance and experience a variety of exciting projects, work within different workplaces with diverse teams and various industries. All Sogeti Prospective Candidates Must: Possess a Bachelors and/or Masters Degree from an accredited institution. Must have valid work authorization that does not currently and/or will not require future require sponsorship of a visa for employment authorization in the US by Sogeti-Capgemini. OPEN POSITIONS Reston, Virginia: Onsite Dev Lead: Java full stack, Microservices, Cloud development (containers). Onsite QA Lead: Build, automate, and execute test scripts in SoapUI and ReadyAPI using Groovy and JavaScript. Onsite QA Lead: Build, automate, and execute test scripts in SoapUI and ReadyAPI using Groovy and JavaScript. Onsite QA: Build, automate, and execute test scripts in SoapUI and ReadyAPI using Groovy and JavaScript. Benefits our employees enjoy working at Sogeti USA: 401(k) Savings Plan: matched 150% up to 6%. Our 401k is in the top 1% of 401(k) plans offered in the US! Employee Stock Option Plan Annual Individual Bonus Plan Medical/Prescription/Dental/Vision Insurance Life Insurance 100% Company-paid Mobile Phone Plan Personal Time Off (PTO) Career Planning and Coaching Program Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed. Paid Parental Leave Adoption Assistance Counseling, Employee Assistance and other Support Programs for Physical, Financial, Family & Social, Emotional & Spiritual Wellbeing Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law. Please be aware that Sogeti-Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. In order for you to be reviewed and receive feedback on your application, all prospective candidates must possess all requirements (exact or comparable). If you do not receive feedback, you are welcome to reach out to me at any point for more specifics. Paige Evans, Senior Corporate IT Recruiter | Illinois Sogeti E: **********************

Technical Support Engineer, TopClass LMS WBT Systems - Alexandria, VA (Remote) About us TopClass LMS by WBT Systems provides the tools for associations and training organizations to become the preferred education provider in their market, delivering value to learners at every stage of their working life. Our award-winning learning system delivers impactful professional development experiences for continuing education and certification programs and virtual conferences. About our position We're looking for an experienced Technical Support Engineer to join our team and provide technical support of TopClass and associated integrations. In this role, you will be addressing technical issues raised by clients and partners. By proposing solutions, participating in code deployment, and maintaining a strong understanding of TopClass, you will contribute to product enhancement. What you'll be doing Resolving tier 2 and 3 technical issues raised by clients and partners. Actively collaborating with all teammates to resolve issues and propose solutions. Participating in roll out of code deploy and intermittent fixes and releases as needed. Maintaining a good working knowledge of TopClass functionality. Working to deliver timely reproduction, analysis, and solution of technical issues for clients, including participating in client calls as needed. Following established standards and guidelines to deliver solutions that are of high quality and high value to WBT and its customers. Learning, following, adapting, and applying agile software development techniques, methodologies, and processes. Contributing, receiving, and acting upon constructive feedback for continuous process, product, and self-improvement. Providing technical knowledge to enhance overall product performance, usability, aesthetics, and consistent pattern compliance. Performing other job-related duties and responsibilities as may be assigned from time to time. What we want you to have degree in Computer Science, Information Science or related field, or equivalent experience years of experience in technical support delivery in the following technologies: Java, Spring, Hibernate, SQL Server, IIS, HTML, JavaScript, CSS, XML, AJAX and REST time management and multi-tasking abilities interpersonal and communication (verbal and written) skills ability to collaborate successfully with others in person or remotely. What we offer WBT Systems is part of Advanced Solutions Holdings, a global software leader operating for more than 30 years in North America, United Kingdom, Europe, and Australia. We have perfected the employee-first culture with a fun, friendly, and casual work environment. We encourage new ideas, fresh perspectives, and positive attitudes and offer many employee benefits including excellent remuneration, generous annual leave and other employee benefits, and numerous opportunities for professional growth and development.

Job Opportunity: IT Support Specialist Level 2 at AVASO Technology Employment Type: Freelance/Self-Employed/Part-Time Experience: 4+ years Type of Agreement: 1099 Independent Contractor Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced IT Support Specialist Level 2 to join our team in Arlington, Virginia, United States. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Freelance Work: It means you will work for your own like a self-employed and you will get paid only for the hours OR days' you work on the customer's site. Job Description IT Support Specialist Level 2 Engineer will provide day-to-day local\remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fixes, fault diagnosis, and resolution. Providing fault analysis to customers' various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 4 years of experience in Windows Desktop support. Key Responsibilities: Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of the Mac operating system, to support Apple pc users. Install, upgrade, support, and troubleshoot for printers, and computer hardware. Performs general preventative maintenance tasks on computers, laptops, and printers. Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Desired Skills & Experience :- Bachelor's degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting, and problem-solving skills. Proven ability to multi-task, effectively determine priorities, and meet SLAs. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to ****************************** or *********************. AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world's workforce in ways no other company can. We're much more than a digital resume - we transform lives through innovative products and technology. Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. Job Description At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid or remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment LinkedIn is looking for a Technical Fellow with expertise in AI to provide thought leadership for engineering organizations. As an AI Technical Fellow at LinkedIn, you will architect and lead the next generation of AI solutions that powers everything LinkedIn does. From consumer to enterprise, from search to recommendation, from optimization to building knowledge graph, LinkedIn relies on innovative AI research and applications that you will help us build. As a key leader in the organization you will lead research, design algorithms, build software, anticipate and influence the state of the art in the industry, and leverage and create open source software in the process. Responsibilities: Lead research in advanced AI, majorly focusing on mid/long-term research topics Envision and develop an AI research agenda that (1) is consistent with LinkedIn's overall strategy; (2) supports a large pipeline of opportunities for which these technologies are critical; (3) addresses major and emerging AI challenges and advances the state of the art Provide senior technical direction to working teams and inspire a larger community from across engineering working on AI. Publish, present, and contribute as a thought leader in the field of AI. Be a talent magnet for LinkedIn. Advise LinkedIn executives on a broad range of technology, strategy, and policy issues associated with AI. Not just develop evidence of the validity and utility of research projects (e.g. through MVP or prototypes), but equally drive and work with relevant engineering teams to design and build the AI components that deliver value to members and customers. Identify problems and opportunities and lead teams to research, architect, design and operationalize AI solutions. Be part of the Data/AI Leadership team contributing to the overall strategy & roadmap considerations Evangelize and inspire best practices across a large AI engineering surface area Establish a culture that values diverse viewpoints while navigating complex decisions Lead by example to build a culture of craftsmanship and innovation. Provide mentorship to our AI talent across the team to help them grow technically and professionally. Assume hands-on leadership, especially when helping teams resolve complex problems Basic Qualifications: PhD in a relevant field or related discipline (machine learning, statistics, computer science etc.), or equivalent research experience 10+ years of relevant work or academic experience Experience leading technical research projects with multiple stakeholders Preferred Qualifications: 15+ years of experience in research and design of AI solutions with at least 5 of those years in a technical or scientific leadership position Experience in designing and implementing large scale AI platforms. Experience in leading large scale AI development projects from concept to multiple releases in production Familiarity with multiple open source machine learning frameworks (pytorch, tensorflow, onnx etc.), and languages (C++, Python, etc.) Experience leading high-impact, cross-company initiatives Established track record of excellence in relevant research areas Suggested Skills: Mentoring Technical Leadership Machine learning LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $260,000 to $480,500. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock and benefits. For additional information, visit: ************************************* Equal Opportunity Statement LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: *********************************************************************************************************** Please reference ******************************************************************************************** and ************************************************************************************************ for more information. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: -Documents in alternate formats or read aloud to you -Having interviews in an accessible location -Being accompanied by a service dog -Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: ******************************** Global Data Privacy Notice for Job Candidates This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: ***************************************