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Technical associate skills for your resume and career

Updated January 8, 2025

7 min read

Quoted expert

Alanah Mitchell Ph.D.

Below we've compiled a list of the most critical technical associate skills. We ranked the top skills for technical associates based on the percentage of resumes they appeared on. For example, 11.3% of technical associate resumes contained customer service as a skill. Continue reading to find out what skills a technical associate needs to be successful in the workplace.

15 technical associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how technical associates use customer service:

Collaborated with Engineering Department to successfully overcome major obstacles for new customer services provisioning, resulting in increased customer satisfaction.
Provide excellent customer service to all medical/non-medical staff of hospital to ensure they receive correct supply and/or equipment.

2. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how technical associates use java:

Developed software applications for internal company use mainly using Java programming language and for android platform.
Performed assignments including creation and optimization of Java code as well as database procedures.

3. Patients

Here's how technical associates use patients:

Assisted patients with activities of daily living and provided educational training regarding personal health.
Consented and re-consented patients to participate/ to participate in clinical trials.

4. Data Analysis

Here's how technical associates use data analysis:

Facilitated requirement gathering with multiple units for data analysis.
Participated in Business Analysis Planning, Process Maps, Process Models, Data Analysis.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how technical associates use data entry:

Performed data entry and routine file management maintenance on document management applications.
Performed data entry and data validation tasks in support of marketing and sales efforts.

6. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how technical associates use technical support:

Provided technical support services to consumers and financial institutions regarding processing, scheduling and troubleshooting of online bill pay management systems.
Provided technical support to the Principal Investigator, prepared supporting materials for various grant applications and research papers.

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7. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how technical associates use c++:

Create and maintain COBOL and C++ programs for handling the financial data and retirement plan of the customer in Mainframes platform.
Developed code in C, C++ and data structures on VMH, to retrieve data from the stored procedures.

8. PowerPoint

Here's how technical associates use powerpoint:

Developed innovative PowerPoint presentation to explain executive support programs to potential employees.
Developed Asset management in PowerPoint.

9. Oracle Sql

Here's how technical associates use oracle sql:

Used Microsoft SQL Server and Oracle SQL Developer to verify customer data.
Worked as a SQL developer to support business applications using Oracle SQL and PL/SQL.

10. PC

Here's how technical associates use pc:

Designed & implemented computer control systems for laser imaging devices using industrial PC platforms, Windows NT4.0 and LabVIEW programming environments.
Played key role in New PC Deployment after drafting and analyzing the business need of upgrading laptops every 3 years.

11. Computer System

Here's how technical associates use computer system:

Communicate all technology related issues with National Cash Register to keep all register and computer systems operating.
Managed elementary school Macintosh network and computer systems.

12. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how technical associates use ip:

Managed and supervised IP teams on numerous public and private acquisitions worldwide, representing both buyers and sellers.
Performed remote monitoring, configuration and troubleshooting on a wide range of IP networking and RF equipment.

13. Post Implementation

Here's how technical associates use post implementation:

Coordinated among functional teams of other vendors as part of post implementation support activity that helped smooth product delivery to client.
Coordinated project manager by assisting in preparing project plans and schedule, and in post implementation review.

14. ISO

Here's how technical associates use iso:

Adhered to ISO standards by conducting internal ISO audits of chemical manufacturing locations.
Maintain ISO standards for department with Microsoft Excel Spreadsheet and Microsoft Word documents.

15. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how technical associates use qa:

Established test plans for repairs; verification, procedures, test setup, DMR, burn-in, QA.
Evaluate third party Drilling Fluid and perform Lab testing with mud companies based on API Recommended QA Procedure.

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What skills help Technical Associates find jobs?

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What technical associate skills would you recommend for someone trying to advance their career?

Alanah Mitchell Ph.D.

Associate Professor, Drake University

Expertise in the area of AI is of great interest right now as well as other technical areas (e.g., analytics, cybersecurity, technology consulting, the metaverse, and more). Of course, I always recommend students focus on developing their adaptability and ability to learn new technical subjects, critical thinking and analytical skills, collaboration skills and the ability to work in a team, project management and detail-oriented skills, and written and oral communication abilities.

Do you want to know more?

List of technical associate skills to add to your resume

The most important skills for a technical associate resume and required skills for a technical associate to have include:

Customer Service
Java
Patients
Data Analysis
Data Entry
Technical Support
C++
PowerPoint
Oracle Sql
PC
Computer System
IP
Post Implementation
ISO
QA
Technical Assistance

QC
Enterprise Applications
Hudson
COBOL
Management System
SQL Server
Linux
JCL
GMP
Unix
PL/SQL
CSS
R
Western Blotting
Perl
OS

Test Equipment
FDA
Test Data
Mac
SharePoint
HTML
Test Cases
Test Scripts
Windows XP
DB2
Perform Routine Maintenance
Web Application
Test Results
End Testing

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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