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Top 50 Technical Associate Skills

Below we've compiled a list of the most important skills for a Technical Associate. We ranked the top skills based on the percentage of Technical Associate resumes they appeared on. For example, 8.2% of Technical Associate resumes contained Data Entry as a skill. Let's find out what skills a Technical Associate actually needs in order to be successful in the workplace.

These are the most important skills for a Technical Associate:

1. Data Entry

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high Demand
Here's how Data Entry is used in Technical Associate jobs:
  • Performed data entry and routine file management maintenance on document management applications.
  • Coded/screened claims * Performed data entry * Provided exemplary customer service
  • Used data entry software and other inventory/medical computer programs.
  • Performed data entry and data validation tasks in support of marketing and sales efforts.
  • Performed data entry and processed bill payments.

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2. Customer Service

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high Demand
Here's how Customer Service is used in Technical Associate jobs:
  • Collaborated with Engineering Department to successfully overcome major obstacles for new customer services provisioning, resulting in increased customer satisfaction.
  • Communicated directly with clienteles while exercising premier customer service in identifying problems experienced with a given system or network.
  • Provide excellent customer service and analyze customer concern and needs while balancing company revenue concerns.
  • Demonstrated ability to communicate orally and in writing and a positive customer service attitude.
  • Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Provided excellent and courteous customer service while conducting high-volume optical sales.
  • Participated and worked on challenges system generated by Customer Services/network.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Focused on and provided excellent customer service, product knowledge and follow through.
  • Worked closely with team members to meet or exceed all customer service requirements.
  • Provided customer service to 1200 customers daily on multiple phone lines system.
  • Provided in store tech support, customer service, and product recommendations.
  • Displayed outstanding customer service and troubleshot customer's issues with personal devices.
  • Served as a customer service agent, assisted in emergency control.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Provided excellent customer service at the register and on the floor.
  • Diagnosed and repaired computers for customers * Customer service for electronic departments
  • employed Duties and responsibilities: Provide excellent customer service to the customers that come to the Technology department.
  • provide excellent customer service validate warranties for customer in store Installed software, modified and repaired hardware and resolved technical issues.
  • Fixed Computers Provided customer service Sold cell phones, Protection plans Worked as a team leader

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3. Technical Support

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high Demand
Here's how Technical Support is used in Technical Associate jobs:
  • Interfaced with business analysts, developers and technical support to determine the best requirement specifications.
  • Provided technical support utilizing a variety of systems and exceptional customer support by phone.
  • Provide Technical support with Issue resolution via Phone/Chat/Email electronic medium.
  • Provided technical support for learning technology and videoconferencing center.
  • Provided technical support for faculty and student computer process.
  • Allocated various tasks to the team to provide clients with technical support while ensuring security within the website.
  • Provided second-level technical support to Wireless Data customers and the Wireless Data Technical Support (WDTS) Team.
  • Provided technical support to various groups regarding end-user hardware, operating systems, and software related issues.
  • Serve as School IT administrator, providing technical support for all staff and students.
  • Provided technical support for over 800 users in multiple locations globally.
  • Provided technical support to CVS employees in retail stores via phone
  • Assisted in training and providing technical support for new interns.
  • Provide technical support for both hotel employees and guests.
  • Perform routine server maintenance, technical support and trouble-shooting.
  • Provided field and in-office technical support for students.
  • Provided office and technical support functions in several Engineering and Construction offices, Software Translation offices and Residential Collections.
  • Worked on site at Chrysler Tech Center in the Large Car Platform Provided technical support for all ANSA based companies.
  • Provided technical support to the bank management and staff.
  • Implemented server side and client side validation and multiport functionality Provided technical support for Web services.
  • Provided technical support to internal Citigroup clients through critical internal websites, such as eDealer and eTreasury.

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4. Test Cases

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high Demand
Here's how Test Cases is used in Technical Associate jobs:
  • Interacted with client to gather requirements and discussed test plans and test cases to achieve the requirement specified by the clients.
  • Validate test cases to ensure the implementation of projects result in minimal impact to internal and Project Management external customers.
  • Reviewed the test cases & test results of System and Regression tests of other team members.
  • Interacted with business and developers to create valid test cases and test scenarios.
  • Designed and developed and executed the unit test cases and system test cases.
  • Created Unit test cases document and performed unit tests in the local box.
  • Prepared Test Plan Document and created test cases and uploaded in Quality Center.
  • Reviewed business and functional specs to create comprehensive test plans & test cases.
  • Developed test cases and performed UAT as per the specifications.
  • Executed the Functional and Regression Test Cases in Quality Center.
  • Organize and perform peer level reviews for test cases.
  • Reviewed test cases, results and knowledge management activities.
  • Involved in writing test cases and executing them.
  • Executed the automated test cases through QTP.
  • Created detailed test cases and scripts.
  • Reviewed Test cases during team meetings.
  • Developed and executed test cases.
  • Analyzed test cases to automate.
  • Prepared Test Cases for CRs as per requirement provided in Low level Design documents (LLDs).
  • Involved in writing unit test cases using JMockit and code improving tools such as Checkstyle, PMD.

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5. Pl/Sql

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high Demand
Here's how Pl/Sql is used in Technical Associate jobs:
  • Created PL/SQL procedures for optimized data retrieval & manipulation.
  • Worked on the database design and created PL/SQL scripts for tables, views, functions, triggers, stored procedures etc.
  • Designed and implemented stored procedures, functions, views to merge new data with existing data in data warehouse using PL/SQL.
  • Developed the batch program in PL/SQL for the OLTP processing and used Unix Shell scripts to run in corn tab.
  • Developed billing functions in COBOL, PL/SQL and Bash Shell and performed unit testing for major releases and defects.
  • Used PL/SQL and UNIX shell script to automate daily reports as well as any production error alerts.
  • Developed PL/SQL procedures, triggers, functions and views for an application for British Telecommunications.
  • Worked as a SQL developer to support business applications using Oracle SQL and PL/SQL.
  • Worked as a core developer in Unix Shell Scripting, SQL and PL/SQL.
  • Construct SQL scripts and PL/SQL stored procedures for data editing and migration.
  • Developed PL/SQL database scripts and written Stored Procedures and Triggers.
  • Experience with PL/SQL programming for new modules and enhancement requests.
  • Created and modified SQL*Plus, PL/SQL and SQL* loader scripts.
  • Designed and developed the new system using SQL and PL/SQL.
  • Provided SQL scripts and PL/SQL stored procedures for querying database.
  • Worked to modify PL/SQL procedures.
  • Programmed Back end Procedures (SQL and PL/SQL) Client interaction during development, deployment and production elevation phases.
  • Project: Training Underwent successful ITP (Initial Training Program) learning Oracle, PL/SQl, Java and UNIX.
  • Experience in Oracle supplied packages, Dynamic SQL, Records, PL/SQL Tables, Nested tables and Varrays.
  • Worked as Junior Technical Associate in application support group for British Telecom (UK) on PL/SQL and UNIX

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6. Windows XP

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high Demand
Here's how Windows XP is used in Technical Associate jobs:
  • Migrated servers from Windows Server 2000 to Server 2003 RC2 and OnBoard System server from Windows 2000 to Windows XP.
  • Supported The Scott's Miracle-Gro Company using Windows XP operating system.
  • Assisted with migration from Windows XP to Windows 7.
  • Install Windows XP, Vista, and Windows 7.
  • Participated in the school's transformation from Windows XP environment to Windows 7 environment.
  • Supported The Scotts Miracle-Gro Company utilizing Windows XP and Windows 7.
  • Support Microsoft Windows XP Supervising weekend shift Training new employees
  • Support the following operating systems: Windows XP through Windows 10, Mac OS X, iOS, and Android.

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7. Trouble Shooting

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high Demand
Here's how Trouble Shooting is used in Technical Associate jobs:
  • Trouble shooting Smarts issue like false alerts, discovery issue, service down issue etc.
  • Trouble shooting vendor lost payments, duplicate or overdue issues, service/subscription issues.
  • Interact with process owners and technical peers for infrastructure design and trouble shooting.
  • Support Includes Remote desktop trouble shooting and providing solution to various issues.
  • Trouble shooting for Performance, trouble shooting for User errors.
  • Implement provisioning, trouble shooting and resolution of customer complaints.
  • Installed electrical equipment, which also involved trouble shooting.
  • Provided tier I Technical support & general trouble shooting.
  • Trouble shooting the issues related to data backup.
  • Trouble shooting the audit process using value streaming.
  • Trouble shooting hardware and software.
  • Trouble shooting; non idle motorcycle, gas leak, carb.
  • Provide Technical support Trouble Shooting Installing Software and Applications Upgrading computers and replacing hardware Selling computer and all kind of peripheral devices

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8. PCS

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high Demand
Here's how PCS is used in Technical Associate jobs:
  • Gained knowledge of computers to efficiently move, install, uninstall, and test connection of PCs.
  • Managed configuration and installation of all desktop PCs, laptops, IP Office phones and Blackberry devices.
  • Sell and repair customers PCs, cell phones, and related peripheral equipment.
  • Maintain PCs and Macs for all Information and Computing Studies labs.
  • Provide maintenance/support on PCs, laptops, and mobile devices.
  • Set up PCs for in store or personal use.
  • Repair and build PCs for professors and students
  • Preform technology services on customer's PCs.
  • Installed printers, fax machines and PCs.
  • Provided technical support by setting up PCs through step by step troubleshooting Supported response to clients through Clientele ticketing system
  • Cash Register/Computer PC Troubleshooting Daily maintenance on technical equipment (computer registers, PCs, servers, etc.)
  • Move, add, and changes of PCs and Avaya phones.

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9. Unix

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high Demand
Here's how Unix is used in Technical Associate jobs:
  • Assisted software developers with computer related problems in Unix environment.
  • Execute Unix Shell scripting and perform all the necessary operations on files like Connect: Direct, Copy, Move Etc.
  • Monitor, troubleshoot, and resolve file system failures and recovery media process for UNIX and Windows platforms.
  • Replace UNIX external disks and tape drives, as well as cabling servers to the network.
  • Started processes to implement UNIX scripting for batches to reduce manual work on the servers.
  • Provided backup support for NT 4.0 file/print servers and Unix Servers.
  • Used UNIX extensively as the operating system for this project.
  • Created UNIX server applications using ANSI C. Bash and Perl.
  • Developed UNIX shell script for MIS and Billing functionality
  • Completed tape backups for the UNIX server.
  • Developed Unix Shell Scripts to automate backend jobs, loading data into the database using SQL* Loader.
  • Network Project Management for CSFB Research & Analytics and created UNIX-based tool to monitor potential outages.
  • Resolve faults as per SLA Monitor batch jobs running on server (UNIX).
  • Performed research and development assignments related to the 3B20 Unix workstation release project.
  • Supported UNIX servers running Solaris, SCO, Data General UNIX and HP-UX.
  • Developed Unix scripts to read from the config files.
  • Upgraded Networker Backup software to 7.6 version, Installation & configuration of EMC NetWorker backup softwares across all Unix platforms.
  • Create cleanse function in MDM Create Validation rule in MDM Created Shell Script for calling the interfaces into UNIX Environment.
  • Run Batch jobs on Ad hoc request (UNIX) Approve CR for deployments.
  • Create and modified Ab-initio graphs, plsql codes , Unix shell scripts.

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10. Telecom

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high Demand
Here's how Telecom is used in Technical Associate jobs:
  • Performed expert system testing specializing in web-based as well as client-server-based service order software utilized by large telecommunications-based client.
  • Expedited the completion of new telecommunications facilities for NYC and Federal Government based on client requirements and end-user demand.
  • Assist in the development of legislative and regulatory strategy for Fortune 500 technology and telecommunications companies.
  • Investigate and either resolve or refer trouble tickets in Remedy for a wireless telecommunications company.
  • Establish communication systems by programming voice and data telecommunications network circuits and equipment.
  • Designed successful thin/thick film components that were produced for the telecommunications industry.
  • Supported Mechanical Engineering in the telecom division for manufacturer of server systems.
  • Worked on Portal customization and acquired knowledge on Telecom modules.
  • Provided technical services for multinational IT company serving telecommunications industry.
  • Developed process manager engine to track the activation flow in Telecom space starting from lead creation to device installation and testing.
  • Install, troubleshoot and maintain data and telecommunications systems as onsite or remote support technician for small and medium businesses.
  • Rendered consultation for issues related to data refreshes, ETL and performance in telecom and retail industry.
  • Install telecommunications equipment, switches, routers, multiplexors and cable trays.
  • Major Projects: Replace Equipment: The Application was designed to replace the existing telecom model equipment with the new model.
  • Project Summary: Develop and support an Assurance Application for LLU product of British Telecom OR (OpenReach) Organization.
  • Worked as Software tester for Tech Mahindra Ltd in Telecom domain for the client ATT USA.
  • Involved in transition and provided application Level 2 support for Tigo Telecom, Africa.
  • Utilized Telecom data to bucket clients in offer groups using proc format.
  • Assist with all functions of buying and selling equipment for telecom reseller.
  • Value Add: Helped British Telecom to save approx.

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11. Setup

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high Demand
Here's how Setup is used in Technical Associate jobs:
  • Consulted Business Rules Competence Center on Infrastructure setup and vendor selection.
  • Supervised study setup and configuration to ensure tasks remained on schedule and did not interfere with other medical procedures.
  • Consisted of customer issues related to software related concerns such as installation and setup of software and hardware.
  • Helped the Enterprise users to change the setup of the page from home page to meeting page.
  • Provided online and offline support relative to FiOS acquisition, provisioning, setup, and maintenance.
  • Staged and Setup Desktops, Laptops with Windows for Lieutenants, Officers, and Civilians.
  • Assisted study directors in setup, maintenance, and termination of ongoing studies.
  • Adjust, repair, or replace faulty components of test setups and equipment.
  • Receive new samples from production facility and initiate/setup on to the stability program.
  • Paired with department lead to organize and setup assembly lines.
  • Assisted with setup and diagnostics of injection molding machines.
  • Managed Quality Center along with the related access setup.
  • Install and setup new copiers according to customer specifications.
  • Analyzed hardware malfunctions, malware removal, and network connectivity issues while also assisting with computer and router setup.
  • Installed pre-setup switches and rewired network cabinets to be more organized and easier to manage.
  • Supported design and setup of thermocouple temp profiles.
  • Repair faulty/infected computers Setup new computers to user preferences Install peripheral devices
  • Interviewed 80 software engineers for the initial team setup in the operational rollout of the Russian telecom operator in India.
  • Maintain proper setup of PBBCS assembly Keep DHR Paperwork current Troubleshoot mechanical and minor electrical issues with machines.
  • Conducted patient preparation and setup for 12-lead ECGs and holter monitor recordings and interpreted the findings.

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12. XML

demand arrow
high Demand
Here's how XML is used in Technical Associate jobs:
  • Interfaced with Latent-Zero Minerva specialists and internal Minerva System Administrator to supplement the existing, Minerva documentation with XML message specification.
  • Designed and implemented a Java programming language code generation tool for creating products based on XML and ASN.1 notation inputs.
  • Developed GETS Inventory ICP XML Report for displaying the transaction quantities for varied list of items.
  • Implemented UI hierarchical list of resources, as per user requirements, using XML / XSLT.
  • Involved in the development of MSXML/SOAP objects for accessing the Web Services.
  • Developed XML for communicating with IN billing server and PoC Server.
  • Launched Planet XML generation functionality using SOAP libraries and WSDL.
  • Developed XML Reports using data templates.
  • Used XMLSPY to remove the syntax errors in the XML file.
  • Display and format data using XML, CSS and XSLT.
  • Worked on AVS scripting language for extracting the data from XML and storing in Endur's DB.
  • Implemented .NET C# parser libraries for the Minerva XML wrappers corresponding to different FI products.
  • Developed Java Objects to Parse the XML document using JAXP Parsers.
  • Developed tools which validate the given XML against the XSDs.
  • Involved in Customizations XML Reports.
  • Developed Reports in Xml Publisher.
  • Developed adhoc reports using XML Publisher, OBIEE for AP, AR, INV, GL, FA modules.
  • Developed XSLs using the given XML and XSDs as input, which produced readable output.
  • Develop inbound workflows to process XML inbound from upstream system using Siebel EAI.
  • Analyzed the given input XML and the XSDs (around 900 XSDs were provided stage wise).

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13. Internet

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high Demand
Here's how Internet is used in Technical Associate jobs:
  • Performed technology-related expertise and service support for 100 end users, completed extensive Internet research/catalog and debugged network/systems issues.
  • Train Call Center employees in problem-solving techniques and dial-up networking/internet connectivity issues.
  • Trained clients and representatives in using company programs and Internet applications.
  • Project: Patient Portal Health Highway is a website, which facilitates e-commerce on Internet for the Health Care Providers.
  • Provided technical support to internal and external customers, through phone and email, for company Internet trading applications.
  • Diagnose and resolve technical hardware and software issues involving Internet connectivity, email clients, password reset and more.
  • Take photos and input data into laptop and upload data to Headquarters in Ohio through the internet.
  • Solved problems with all versions of windows and MAC; regarding connectivity issues with High Speed Internet.
  • Instructed customers with repair and set up of cell phones, Computers, and internet connections.
  • Provide technology training, assisting with computer operation, and internet support, and outreach.
  • Executed telecommunications contracts by consulting best choices for calling, Internet, and messaging needs.
  • Handled escalations as SME and mentored team on internet connectivity and router issues.
  • Work with Tier 2 support overseas to work on advanced internet connectivity issues.
  • Installed cable, telephones, and internet connectivity at customer locations.
  • Researched franchisee's tax questions via the internet and IRS publications.
  • Provided advanced troubleshooting of high speed DSL internet accounts.
  • Helped customers in recovering their data over the internet.
  • Utilize the Internet for recruitment.
  • Support for internet service problems, warranty or post-warranty support for a celluar account.
  • Received calls for "WOW Cable's" High Speed Cable Internet.

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14. Html

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high Demand
Here's how Html is used in Technical Associate jobs:
  • Created and updated BMISS web application XHTML pages using AJAX to incorporate new processes and improve user experience.
  • Designed and developed User Interface of application modules using HTML, JSP, JavaScript and AJAX.
  • Designed and developed the user interface by using Server Side JavaScript and HTML.
  • Execute REST service scripts to extract list data onto custom HTML sites.
  • Front end pages of the application was developed using HTML and CSS.
  • Developed front end web pages using JSP, HTML, JavaScript.
  • Assembled and shipped email campaigns to members using HTML.
  • Implemented blog layout and design using HTML code.
  • Designed User Interfaces using Java Swings & HTML.
  • Developed user interfaces using HTML and JavaScript.
  • Converted HTML pages into dynamic web pages.
  • Project: AT&T Wholesale Ordering System using JAVA, HTML, XML, JSP, SQL Server and Mainframes.
  • Developed the front end using Angular JS, HTML5, CSS3 and Bootstrap for the client side MVC structure.
  • Created 35+ page intranet site for company IT department while utilizing HTML, PhotoShop, and NetObjects Fusion.
  • Developed functions to generate HTML reports along with the screenshot of each test step.
  • Front end web development with HTML, Javascript, CSS and AngularJS.
  • Use HTML coding to upload stories and embed videos to Web site.
  • Design and program online surveys using Html, C and JavaScript.
  • Developed the user interfaces using HTML, JSTL, DHTML, Java Script, AJAX, CSS and JQuery.
  • Web site design and maintenance, specifically working with HTML, ASP, and some XHTML, and CSS.

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15. Business Requirements

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average Demand
Here's how Business Requirements is used in Technical Associate jobs:
  • Gathered and created business requirements to upgrade the corporate Business Continuity Application (Disaster Recovery business unit plans).
  • Aligned technology solutions with client business requirements resulting in improved operational efficiency and decreased administrative requirements.
  • Worked and interacted with business partners to identify their information needs and business requirements.
  • Developed technical specifications based on the functional specifications to meet business requirements.
  • Translated business requirements into Design Document for functional coding.
  • Worked with the analyst team to interview the key users and capture simple, moderate and complex business requirements.
  • Translated business requirements of service tax, TDS and VAT into customized business objects as per pharmaceutical industry.
  • Worked with customers to gather and document business requirements and usage scenarios for pharmacy claims data mart.
  • Lead design and development activities to ensure compliance with the intent of business requirements.
  • Worked with business analysts (BA) and analyzed business requirements.
  • Modified Evergreen terms and conditions as per the business requirements.
  • Interacted with the client for business requirements gathering.
  • Created Test Cases as per Business requirements.
  • Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.

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16. Management System

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average Demand
Here's how Management System is used in Technical Associate jobs:
  • Provided technical support services to consumers and financial institutions regarding processing, scheduling and troubleshooting of online bill pay management systems.
  • Integrated Alfresco Content Management System with WebSphere Commerce Content Management to render universal managed content across the site.
  • Research and enter customer- related transactions into the order management system.
  • Performed basic system administration of matter management system and related functions.
  • Conducted workshops on Relational Database Management System and Data structure.
  • Developed C language applications for financial and business management systems.
  • Maintained organization website via content management system.
  • Updated management systems from paper to electronic tracking
  • Develop and implement sample inventory management system.
  • Project Objective: MohawkNet is an order management system where a user can maintain his orders and make online payments.
  • Developed Supplier API Interface using AP_VENDOR_PUB_PKG for the new Supplier Management System which was developed using OAF.
  • Implement and monitor performance management system by contacting both Internal, External employees and with the clients.
  • Trained in stability and LIMS (Laboratory Information Management Systems) the computer database.
  • Document, maintain and monitor data through Laboratory Information Management System (LIMS).
  • Worked on a Web Content Management System and supported content management.
  • Worked on Error Management System (EMS).
  • Converted Database centric proprietary Rental Management System and Tenant portal from ASP.net 1.1 to 4.0 utilizing code behind and Master Pages.
  • Involved in the development of a Trading Management System to automate the trading process; part of a 15 member team.
  • Reengineered the client's report management system for Federal and State bodies.
  • Experienced with Beckman Laboratory Information Management System (LIMS).

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17. SQL

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average Demand
Here's how SQL is used in Technical Associate jobs:
  • Involved in rendering technical support for data migration and establishing replication between SQL server databases.
  • Created temporary tables using PL SQL and developed SQL*Loader control files to load data from Legacy system into temporary tables.
  • Configured Online backups for Microsoft SQL databases, Microsoft Exchange Mail boxes and conducted restoration tests successfully.
  • Managed archived redo files, DB-links & Partitions, loading data for users by using SQL*Loader.
  • Coded stored procedures, triggers on MS SQL to correspond to application's data layer.
  • Generate reports using MySQL queries to show the number of customer purchases and revenues.
  • Managed and reported bugs using BugZilla Environment:BugZilla, SQL, MS Excel
  • Back end is designed and developed in SQL server 2005 being the database.
  • Execute SQL statements/stored procedures for real time updates of database servers.
  • Installed, Administered and Maintained SQL Server Instances.
  • Test execution using TOAD and SQL Developer tools.
  • Executed SQL commands to verify the database.
  • Transfer SQL database and software between servers.
  • Performed SQL queries on database.
  • Involved in creating and executing SQL stored procedures for incorporating Client requested business logics and scheduling if necessary.
  • Involved in developing the front end using WPF controls, coding the functionality using C# and backend using T-SQL.
  • Performed Backend testing to validate the data using Toad, added SQL queries to the required Test cases.
  • Used T-SQL, Cognos BI: DecisionStream ETL data-warehouse processing and PowerPlay reporting.
  • Tuned and Optimized SQL Queries using Execution Plan and Profiler.
  • Performed backend testing using SQL queries for DB2 databases.

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18. BT

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average Demand
Here's how BT is used in Technical Associate jobs:
  • Obtained and completed online course Protecting Confidential Customer Information
  • Worked closely with Quality Engineers within Procurement Quality in obtaining monthly KPI (Key Performance Indicators) reports on suppliers.
  • Owned and supervised group of 4 people to develop 3 call sequence modules for BT ISDN2e product without testing defect.
  • Presented patients to medical office and performed research to obtain referrals for clients and other counselors.
  • Major contribution in introducing APAC GHUCS which enabled Asia Pacific countries to submit quotations to BT.
  • Attended Applied Materials System 1 training class to obtain maintenance proficiency on the 8300 tools.
  • Provided extensive design, test support for E2E testing, Customer testing, NBT testing.
  • Obtained Motor Vehicle Inspection Certification from State of New Jersey for specialty vehicles.
  • Obtained a Secret Government Security Clearance to perform this job function.
  • Obtained Safety Certification: - Conducted safety audits on employees.
  • Conducted Risk Based Testing (RBT) including Change controls.
  • Ask questions to obtain correct information.
  • Project: Eco-Repair & Fast-Repair (BT Wholesale project): Handled DBA Activity for 11 Database Servers for this project.
  • Developed Unit Tests with JUnit to discover 3 critical bugs and implemented fixes to reduce technical debt by 10%.
  • Demonstrated listening and analytical skills, with the ability to obtain key information and resolve complex service problems.
  • Supported telecommunication based domain applications under British Telecom (BT) and AT&T contract.
  • Designed and developed low-level solutions in Service Fulfillment & Workflow domain for BT ISDN2e products.
  • Provide complete support for any issues related to BT Greenside.
  • Validate test results and obtain authorisation to cease circuits Initiate and track the ceases to closure with in-country Service Delivery teams
  • Configured with Siteminder for Login authentication with BT's policy Server.

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19. CSS

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average Demand
Here's how CSS is used in Technical Associate jobs:
  • Created user-friendly GUI interface and Web pages using XSL, CSS, and Java Script.
  • Design and development of web pages using HTML, CSS including Ajax controls and XML.
  • Developed web pages by using HTML, DHTML, CSS and JavaScript.
  • Worked with external interfaces like MQ and CSS (Mainframe database).
  • Employed Cascading Style sheets (CSS) for website presentation.
  • Whoosh updates the CSS and CSS sends the Current status of the complaints to Whoosh.
  • Work with Ruby on Rails, HTML, CSS, and Ubuntu command line.
  • Involved in designing and developing the User Interface using ASP.Net, HTML and CSS.
  • Tested Sony Ericsson T630 and T610 mobile phones.
  • Used CSS (Cascading Style Sheets) in ASP.Net pages.
  • Designed and implemented functional testing, and configuring of telecommunication infrastructure equipment including Nortel, Motorola, and Ericsson.
  • Wire equipment and establish connections, programming features, remote accss tools and integrations (T1-OC192).
  • Project: Equinox Order Process( EOP-ISDN30) EOP is an interface between CSS, B2B gateway and STAA.

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20. QA

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average Demand
Here's how QA is used in Technical Associate jobs:
  • Monitored application deployment to QA and Production environments.
  • Accepted a position as a Technology Transfer Technician within the QA Department & promoted to Technology Transfer Associate within a year.
  • Conducted QA testing of developer code to ensure that it functioned as per the business and technical requirements.
  • Identified QA tools and QA best practices needed for the immediate QA team and the entire organization.
  • Prepared routine and non-routine samples for routing to Quality Assurance Laboratory (QAL) Sample Management personnel.
  • Participated in complete Software Development Life Cycle SDLC and QA life cycle methodologies in Waterfall model.
  • Worked as a team with other testers from WDS Global and the internal QA group.
  • Performed Incoming, Quality, Inspection (IQA) and Outgoing, Quality, Inspection.
  • Participated actively for the deployment and QA processes post enhancement and change release.
  • Provided support to QA, UAT Team to complete testing the module.
  • Received QA Superstar awards for meeting more than 85% QA requirements.
  • Performed daily QA release, regular DEV release and often Production release.
  • Involved in bug fixing and resolving issues with the QA team.
  • Assisted QA department in environmental / life testing of new products.
  • Analyzed and reviewed QA identified software defects and implemented fixes.
  • Interacted with QA team while working on the bug fixes.
  • Engage various teams like QA, UAT, Risk, CSU, etc as and when needed.
  • Interfaced with developers, PM, QA team, DBA and WSG server admin.
  • Developed Performance Test Scripts using Jmeter and executed QA tests before deployment.
  • Provided accurate and timely estimates for QA timelines & effort.

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21. Suite

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average Demand
Here's how Suite is used in Technical Associate jobs:
  • Implemented Trend Micro/Client/Server/Messaging Suite for all virus issues.
  • Trained students on using Microsoft Office Suite helping them to achieve significant improvements in their productivity.
  • Involved in automating the Regression test suite using keyword driven framework using QuickTest Professional.
  • Conducted training sessions on EAC Suite and EAC database for my other team members.
  • Integrated Automation Test Suites with Quality Center and scheduled to run overnight.
  • Provided the second and third line application supports activities of EAC Suite.
  • Perform Installation and Implementation of all Microsoft operating systems and office suites.
  • Contract And Sales Gate is a suite of 6 different applications.
  • Provided end user support of the suite of Microsoft applications.
  • Certified trainer for 100% of processes in virus suite.
  • Performed Unit and End to End test suites using Python.
  • Maintain organization and 5S within the Virus suite.
  • Assisted customers in finding the product that suited their needs (computers, printers, networking products, etc.
  • Involved in R&D activities for creating properties configuration, Net suite Integrator and Thinlet for PDA.
  • Developed unit test suite for billing changes in vas charges and altered code to fix the issues encountered.
  • Designed and developed web services supporting XML messages transformation utilizing Oracle Fusion middleware SOA suite 11i.
  • Support various programs including Microsoft Office and Adobe Suites Create new Active Directory and email accounts.
  • Managed the implementation and testing of Gentran Integration Suite (GIS) and the GIS Modules for capital management /backstock.
  • Deployed an efficient, cutting edge mobile device management system for the school's iPad program using Casper Suite.
  • Converted users from LANDesk to Microsoft Enterprise Management Suite (EMS) with Intune.

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22. JSP

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average Demand
Here's how JSP is used in Technical Associate jobs:
  • Created programs in Java, JSP to run various tasks such as user validation, parsing etc.
  • Designed components using CQ (AEM) and rendered them using Java, JSP and Expression Language.
  • Developed UI screens using JSP and wrote Java Beans for order module.
  • Developed the View pages in JSP, using CSS and JavaScript validations.
  • Developed Faculty Adoptions using JSP, Commands and Beans.
  • Developed UI using JSP, JavaScript and CSS.
  • Involved in the coding of JSP's.
  • Developed an Inactivity time-out feature for a banking website using JavaScript and JSP for desktop and mobile platform.
  • Developed presentation tier as HTML, JSPs using Struts 1.1 Framework.
  • Developed user interface using JSP Involved in writing Error handler.
  • Migrated Gold Passport module's JSP pages (approx.

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23. J2Ee

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average Demand
Here's how J2Ee is used in Technical Associate jobs:
  • Used Java/J2EE Design Patterns - MVC at various levels of the application ATG Frameworks.
  • Object Oriented Application Design in Unified Modeling languages like Java / J2EE.
  • Use Hibernate and other J2EE technologies for the server side programming.
  • Used Java/J2EE on WebSphere Application Server Version 5.1.
  • Team Size: 8 Members Environment: Java, J2EE, UNIX, Oracle.
  • Developed updates to the British Telecom Vision websites using JAVA and J2EE technologies such as Spring, Hibernate.

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24. OS

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average Demand
Here's how OS is used in Technical Associate jobs:
  • Diagnosed and repaired personal computers in fast paced environment.
  • Cross-trained in operation of the SCADA system to monitor system pressure points and zones to protect against main failure.
  • Performed tests on existing computers such as tune-ups, diagnostics, virus removals, and hardware / software installations.
  • Cross trained with RDA engineers to write follow ups as well as some programming to identify product defects.
  • Utilized multitasking and detail oriented skills to test, diagnose, refurbish and review video game consoles.
  • Diagnosed and resolved PC hardware, software, operating system, DSL modem and cabling issues.
  • Contract manager is the application which maintains the contracts between the hospitals and the insurance providers.
  • Worked closely with TDCJ to translate user requirements into a collection of detailed design documents.
  • Performed diagnostics, troubleshooting and repair for printers, faxes and MFC's.
  • Assist in planting, cross pollinating, and harvesting of research plots.
  • Installed various software such as anti- virus, Microsoft products.
  • Presented data in Microsoft excel.
  • Used programs such as Microsoft office, GLIMS, and SAP.
  • Demonstrated professionalism and courtesy with customers at all times * Identified and solved technical issues with a variety of diagnostic tools.
  • Promoted from one area of the hospital as a food service aide to the Neurology department as a cna.
  • Set up user accounts, email accounts, and parent access to school website hosted by Finalsite.
  • Collect and submit meter reads from copiers and submit reads to appropriate managers for billing purposes.
  • Led an ETL Project with Cognos Data Center as the tool for client FGL.
  • Performed diagnostic testing such as ekgs, phlebotomy and POC(glucose testing).
  • Volunteer position) Assisted with research on stars and quasars taking spectral data using a 24" Schmidt Cassagrain telescope.

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25. UK

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average Demand
Here's how UK is used in Technical Associate jobs:
  • Service Providers, Internet Service Providers, UK National Operators, UK Cable Operators are the customers to this site.
  • Involved in discussions with UK and US counter parts to check the status of the projects.
  • Created enhancements and custom screens for a COTS product of a UK Telecom Company using Java & XML.
  • Conducted experiments involving the mechanisms by which diagnostic ultrasound exposures and extremely low frequency electromagnetic fields affect eukaryotic cells in vitro.
  • Involved in transitioning of projects and travelled onsite (UK) and participated in client interactions and workshops.
  • 4.Involved in automation testing of Otsuka Digital Health Project Mobile application using QTP.
  • Project Summary: iVServe (British Telecom), UK.
  • Test equipment used includes Tektronix 1240 logic analyzer, Tektronix oscilloscope, Fluke DMM, and PC based test station.
  • Order Fulfillment System, BRITISH TELECOM, UKOrder Fulfillment System is a Automated Tele order Application.

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26. Test Procedures

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average Demand
Here's how Test Procedures is used in Technical Associate jobs:
  • Design of mechanical/thermal test fixtures and assembly/test procedures for thermal and cryogenic applications.
  • Documented test procedures for release acceptance and regression testing of new builds.
  • Provided written reports detailing test procedures and data results.
  • Execute software testing and deploy all test procedures.
  • Assist in the development of lab test procedures.

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27. C #

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average Demand

28. IP

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average Demand
Here's how IP is used in Technical Associate jobs:
  • Crafted recommendations to administrators regarding changes, upgrades, and replacement of technology related equipment and software.
  • Point of contact for equipment removal/delivery.
  • Restructured and updated material safety data sheets (MSDS) and Lab Safety documentation for equipment of the service center.
  • Programmed scripts for testing administrative software to be used on PC's, laptops and modems.
  • Use of hand tools, power tools, brazing and soldering equipment utilized regularly.
  • Participated in project effort estimation, design reviews, inspections and provided feedback.
  • Maintain and calibrate a wide variety of research testing and prototyping equipment.
  • Required coordinating multiple tests at once while maintaining a strict schedule.
  • Assist in finishing areas for packing and shipping as needed.
  • Picked and packed product to be shipped to customers.
  • Trained customers on how to properly utilize equipment.
  • Project Leader for multiple computer upgrades and installations.
  • Used Percolate for sponsorship throughout Rangers platforms.
  • Release and produce many successfully shipped products.
  • Provide support and maintain fax equipment.
  • Configure VoIP phones and mobile devices.
  • Participated in Executive Level Planning Panels for program and pre-proposal reviews.
  • Used analytical skills to determine computer or equipment malfunctions.
  • Created workflows for several processes for data loading and data manipulation.
  • Project: Yalea Description: Yalea is a web application that sells courses from various schools.

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13 IP Jobs

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29. Linux

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average Demand
Here's how Linux is used in Technical Associate jobs:
  • Investigated, installed and configured software fail-over system for production Linux servers.
  • Developed Linux-based GNU Software-Defined Radio applications.
  • Utilize Linux commands to view and read logs to determine if an Amazon Web Service (AWS) server is compromised.
  • Provided production support to Oracle e-business Suite (Product Information Management Module) based on LINUX Platform.
  • Trained new-hires to mount, configure, and utilize UNIX/LINUX scripts to administer servers.
  • Developed profuse cognition of computer languages like Java, SQL and Linux.
  • Picture Mail Code is built on Linux /UNIX for Phone.
  • administer Linux web/development servers, information security.
  • Operate production systems utilizing multiple OS platforms, Windows & Linux, in a [ ] National Data Center.
  • Managed servers running Solaris, Linux, VERITAS Volume Manager and VERITAS Cluster server.
  • Worked as a Unix L2 Administrator for Solaris, AIX & Linux servers.
  • Provide assistance on Linux and UNIX operating systems also.
  • Identified risks and proposed risk prevention and mitigation strategy using nMap, Dmitry, MSFConsole tools of Kali Linux.

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3 Linux Jobs

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30. Asp.Net

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low Demand
Here's how Asp.Net is used in Technical Associate jobs:
  • Developed new application in ASP.net and C# from existing ASP and VB 6.0 to Application.
  • Designed architecture of several business problems in e-commerce websites using ASP.NET MVC with TRIDION.
  • Developed User controls for reusable part of the web pages using ASP.NET.
  • Designed and developed the complete front-end application using ASP.Net with C# as code behind for the internal processing.
  • Used ASP.Net web server controls like Grid View and Data List for displaying the records.
  • Enhanced, maintained, bug-fixed and trouble-shooted the problems in the existing ASP.NET application.
  • Designed and developed the web forms using ASP.Net 2.0.
  • Used Web Forms and Server controls in ASP.Net.
  • Developed web pages to dynamically generate customer data as a tree view using ASP.Net, VB.Net and JavaScript.
  • Developed pdf reports for proposals/quote using ABCpdf and deployed via ASP.NET.
  • Worked on ASP.Net, C#, VB.Net, .Net Framework 1.1/2.0, Ajax, SQL Server 2000, Oracle 10g.

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31. Struts

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low Demand
Here's how Struts is used in Technical Associate jobs:
  • Performed Form level and business level validations using Struts Validation framework.
  • Created a JSP/Struts based real time dashboard for L1 support users to monitor the execution of routine jobs.
  • Provided Hibernate configuration file and mapping files, also involved in the integration of Struts with Hibernate libraries.
  • Designed and developed the UI using Struts view component, JSP, HTML, CSS & JavaScript.
  • Implemented controller classes using Struts API and configured struts action classes definitions using XML configuration files.
  • Developed the application layer with core business logic for hotels search using Struts.
  • Used Struts MVC architecture for the application development in Admin UI module.
  • Developed Action forms, Form beans, Java Action Classes using Struts.
  • Developed Action classes and Action Forms using Struts MVC design pattern.
  • Developed Struts view page using JSP, CSS, and JavaScript.
  • Developed client interfaces using HTML, JSP and Struts MVC framework.
  • Implemented UI validation using Java Script and struts form tags.
  • Developed action classes for business requirements using Struts frame work.
  • Developed the application using Struts MVC framework.
  • Developed UI using struts Frame work.
  • Involved in developing all the components of the application using Java, JSP, Servlet's, Struts and Oracle.
  • Work with Struts front-end utilizing the tiles framework to implement the GUI interface.
  • Developed Struts Modules for login.
  • Developed Junit for Struts, Spring modules and DAOs.
  • Project 2: Project Name: Skillport 7.3 & 8.0 Struts Upgrade Client: Skillsoft, USA Organization: Virtusa Corporation.

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32. Servlets

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low Demand
Here's how Servlets is used in Technical Associate jobs:
  • Developed the application using Struts Framework, JSF, Hibernate, JDBC, Servlets and Java Beans.
  • Design and development of framework based on MVC pattern using Servlets, JSP and JDK 1.5.
  • Developed servlets in Java to control the data in the CMS.
  • Developed Servlets, Java Server Pages and Entity Java Beans.
  • Developed and Configured Standalone components like JSP s Servlets.
  • Designed Servlets and Objects using J2EE standards.
  • Web Technologies: WCS (IBM), Java servlets, JDBC, JSP and Struts.
  • Created Servlets, services and JAVA classes with MAVEN.
  • Job Duties: Developed the application in Java, JavaBeans, JSP, Servlets and PL/SQL.
  • Designed and developed Customer registration and login screens using HTML, Servlets and JavaScript.
  • Developed the middle tier using EJBs Stateless Session Bean, Java Servlets.
  • Developed server side applications using Servlets, EJBs and JDBC.
  • Used Oracle 11g, Servlets and Jsp.
  • Developed an efficient scheme to generate and transmit PDF portfolio reports to FAs using servlets and xdocreport libraries.
  • Change Password and Login/Logout.Key Roles and Responsibilities: Complete Front End Design using JSP pages and Servlets.

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33. User Interface

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low Demand
Here's how User Interface is used in Technical Associate jobs:
  • Introduced and developed a new Task-Based User Interface (TBUI) which helped expedite the ordering process.
  • Developed the user interface for various modules of the system using Java Swing
  • Test Execution - System Integration Testing, Critical User Interface Testing.
  • Participated in smoke testing, regression testing and user interface testing.
  • Created custom Master and Content pages for designing User Interfaces.
  • Programmed the system and man machine user interface.
  • Involved in Designing and developing the User Interface.
  • Test new software application updates Give feedback on company software application issues through user interface testing and regression testing.
  • Analyzed scenarios to design and execute SIT cases to test the integrity of user interface with backend data.

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34. Active Directory

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low Demand
Here's how Active Directory is used in Technical Associate jobs:
  • Utilized Active Directory for password resets/unlocks and assisted with iPhone support.
  • Installed and configured an Active Directory Domain Controller.
  • Managed network data using Microsoft Active Directory.
  • Support Network Security and Active Directory.
  • Create and manage user accounts and permissions utilizing Windows Server 2003 Administration Tools such as DNS, DHCP and Active Directory.
  • Created and maintained computer, user and email accounts in Active Directory and Exchange 2003/2007.
  • Repair and maintain TCP/IP networking and hardware and managing the GPO in Active Directory.
  • Used Active Directory to manage users, computers, distribution lists and group policies.
  • Assisted in the administration of Active Directory 2003 and Exchange 2003 environment.
  • Create LAN and E-Mail accounts for new hires using Active Directory.
  • Use Active Directory to unlock Windows accounts and reset passwords.
  • Served as Active Directory and Google Apps administrator.
  • Reset passwords for AS/400 and Active Directory customers.
  • Worked on Active Directory users and groups.
  • Created and maintained user accounts in a multi-domain, Microsoft Active Directory environment using Microsoft Exchange.
  • Configure and troubleshoot Windows 2000 or XP software on Dell notebooks that utilizes Safeboot encryption software in an Active Directory environment.
  • included wiring jacks for telephones and patches to test available lines and creating, administering accounts in active directory.
  • Reset user accounts through Active Directory Reset PointSec through WebRH.

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35. Junit

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low Demand
Here's how Junit is used in Technical Associate jobs:
  • Worked on creating unit test framework involving JUNIT, DDSTEPS, and UNITILS.
  • Involved in production support activities that include estimation, impact analysis, development and unit testing using junit.
  • Involved in writing test cases for Unit testing, Module Testing and Integration Testing with JUnit framework.
  • Involved in writing junit test cases and smoke test in all environments.
  • Developed JUnit test framework and executed unit test cases by using JUNIT.
  • Conducted knowledge transfer session on uses of JUnit and Cactus framework.
  • Used JUnit and spring to create the Unit Test framework.
  • Improved coding standards with help of Hudson and JUnit Testing.
  • Developed Business classes and Junit * Involved in bug fixing.
  • Used Junit for unit testing.
  • Performed unit testing using JUnit.
  • Provided JUnit test cases for the application Involved in QA Testing to ensure the quality of the application.
  • Developed test cases using JUnit Worked on project build-scripts using Ant and deployed on WebSphere application server.
  • Developed test scripts and test cases using JUnit Preparation of technical documentation for the changes Environment:
  • Used JMS for communicating various clients and it's components Used JUnit for Testing.
  • Developed JUnit test cases to test the backend functionality.
  • Generate xml with using XMLBeans and Developing Java Classes * Developed Business classes and Junit.
  • Created test cases for the developed functionalities Checked functionalities using Junit HPQC used as defect tracking tool.

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36. CRM

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low Demand
Here's how CRM is used in Technical Associate jobs:
  • Developed integration services to integrate with systems like Siebel-CRM, Clarity-Provisioning, Geneva-Billing, Notifications, Avaya-IVR and EliteCore-VMS.
  • Performed duplicate analysis and imported membership data into CRM and event management software.
  • Use CRM to monitor customer device info, and generate reports for customers based on the solution provided.
  • Acted as a Single Point of Contact for Defect Management Team for issues related to CRM functional area
  • Answered general usage questions for a variety of internal payroll, CRM and operating systems.
  • Involved in System testing of AMDOCS applications such as CRM, OMS and Billing etc.
  • Created Users Guide and conduct CRM one-on-one tutoring for sales representatives and Directors.
  • Analyzed and solved Goldmine CRM software application issues over the phone.
  • Project 8: Messaging PeopleSoft CRM Implementation Project Description:
  • Worked for the client AT&T in CRM and Network Applications domain.
  • Have worked on testing for Order Management, Account Receivables, and payables CRM modules of the project.
  • Project: SMART Smart is a Retail CRM project for handling calls from Residential UK customers.
  • Managed and maintained lead pipeline within Salesforce CRM platform.
  • Integrated data from Kana CRM / support software.
  • Project manager for CRM rollout.
  • Led the development migration of the codebase from a CRM from Tango to cloud based Veeva.
  • Trained on an Oracle based CRM, Siebel and later implemented it for the Client.

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37. Powerpoint

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low Demand
Here's how Powerpoint is used in Technical Associate jobs:
  • Developed innovative PowerPoint presentation to explain executive support programs to potential employees.
  • Managed PowerPoint presentations using MediaShout.
  • Developed Asset management in PowerPoint.
  • Engaged in special projects as needed, including graphic design, town hall support, PowerPoint creation, and web programming.
  • Utilized computer programs such as Word, Excel, PowerPoint, Access and Outlook.
  • Maneuvered sound mixing boards, PowerPoint presentation systems, microphones, LCD projectors.
  • Excel, Word, PowerPoint.
  • Generate client reports, presentations, and invoices using Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat.
  • Completed Excel 1, Excel 2, and Powerpoint 1 classes.
  • Prepared technical and analytical strategic reports using Microsoft Excel, Word, Visio, and PowerPoint.

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38. R

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low Demand
Here's how R is used in Technical Associate jobs:
  • Calendar Marketing Agreement (CMA) processing for all states - Contracts must be verified for completion and fiscal feasibility.
  • Aided in the development of Apple product diagnostic and repair procedures for New Business program.
  • Respond to requests and trouble tickets remotely, over the phone, or in person.
  • Configured software for mobile devices used by FedEx Ground and FedEx Pilot Programs.
  • Examine glasses to make sure that both lenses are of same color shading.
  • Provided project management and software development support in three rotating roles.
  • Design and execute test cases and log faults after thorough analysis.
  • Insert and sets screws in holes, using tweezers jewelers screwdriver.
  • Performed troubleshooting tasks to resolve third party billing claims with staff.
  • Resolved employee human resource questions pertaining to payroll and benefits.
  • People at this level try to find the solution.
  • Performed unit testing and integration testing of the application.
  • Design and develop solutions for faults identified in LIVE.
  • Repair, configure, and replace hardware as needed.
  • Gained managers' appreciation for my work.
  • Lead a team of 4-5 team members as a package owner Training new team members and solving their queries.
  • Executed advanced and complex features like SCTP multi-homing and M3UA.
  • Work a 4x4 12 hour shift with rotating schedule.
  • Register students and develop grant forms Teach multilevel classes Set-up classroom and computer lab Schedule teachers assistant time for lab hours
  • Refurbished hybrid "transformer" tablet/laptops such as Asus Transformer tablet/laptop and Dell XPS "transformer" tablet/laptop.

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39. UAT

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low Demand
Here's how UAT is used in Technical Associate jobs:
  • Trouble shoot and implemented solutions using problem-solving methodologies and analyzed results to evaluate performance of product.
  • Evaluate specifications and prepare estimates for systems/applications development work.
  • Validated Test Plan module for Test conditions and uploaded them for Unit, Assembly, SIT and UAT.
  • Evaluated and sourced parts from PRA prints from clients in the USA, Europe, China and Brazil.
  • Plan and Update the training status for all line technicians; evaluate skill level of team members.
  • Prepare test cases and participate in UAT, resolve different smarts related issue during the UAT.
  • Played a key support role on the United Airlines Full Flight Simulator evaluation and demonstration.
  • Involved in UAT Process and help Test Team to come up with test cases.
  • Evaluated lumber sources in South America and Indonesia for large US cabinet manufacturer.
  • Staffed, monitored, evaluated, and directed a 5-member support team.
  • Interacted with Off- shore team for UAT testing and warranty support.
  • Procured samples for engineering and quality evaluations (PPAP).
  • Delineated Test Conditions under scope of SIT and UAT.
  • Hired, trained, and supervised undergraduate students.
  • Communicated documented observations regarding clients' level of independent functioning to current levels of support for reevaluation.
  • Evaluated Proclarity 4.0, SQL Server 2000, and MS DTS and created a report on Cost-Effective BI solutions.
  • Used multiple tools from Motorola, Alcatel-Lucent, and Nortel to analyze and evaluate system performance.
  • Enhanced the system used in calcuating VaR number for the firm.
  • Evaluated Read/Write channel, and helped set write pre-comp parameters.
  • Evaluated the BI products based on Data Management Review award winners and OLAP report (olapreport.com) by Nigel Pendse.

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40. MVC

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low Demand
Here's how MVC is used in Technical Associate jobs:
  • Developed the application implementation MVC Architecture using Spring and Hibernate.
  • Designed a loosely coupled architecture using MVC and Dependency Injection.
  • Developed application using MVC architecture.
  • Implemented Java code solutions in MVC architecture using the Oracle ADF along with a team of five.
  • Involved in designing and implementation of MVC design pattern using Struts framework for Web-tier.
  • Implemented MVC design pattern to provide interaction between web components of the application.
  • Back end web maintenance using Java and C# with MVC.
  • Used IOC and MVC feature of Spring framework in the application.
  • Used Struts the MVC framework for building web applications.
  • Worked on MVC (Model View Controller) pattern using JQuery and created different controllers.
  • Used Springs & Grails frame work to develop the MVC module.

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41. C++

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low Demand
Here's how C++ is used in Technical Associate jobs:
  • Create and maintain COBOL and C++ programs for handling the financial data and retirement plan of the customer in Mainframes platform.
  • Developed code in C, C++ and data structures on VMH, to retrieve data from the stored procedures.
  • Designed and implemented object oriented applications and base classes, using MS Visual C++ on Windows NT.
  • Worked with off-shore team to improve monitoring software written in C++ and PERL in a Linux environment.
  • Developed protocol stack test codes and writing protocol's analysis scripts in C/C++ and Linux.
  • Developed and maintained C++ code for the next generation of data collection software.
  • Maintained and upgraded existing software on a UNIX system using C++.
  • Designed and implemented the front end using Visual C++.
  • Used Cadre case tool, coded in SAL and used ZOOPA for extracting C++ code.
  • Developed high performance parser and collector engine using agile methodology and C++ for Analytics tool.
  • Implemented a dynamic auction strategy module in a multi-thread environment using C++/STL.
  • Developed control logic in C++ and ROS for robot operation and integration with Openstream's Cue-Me software.

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42. Mac

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low Demand
Here's how Mac is used in Technical Associate jobs:
  • Represented Dong-A Pharmaceutical in its strategic alliance with GlaxoSmithKline to co-promote pharmaceutical portfolios.
  • Ensured operation of machinery by completing maintenance requirements on production machines.
  • Negotiated joint development and licensing agreements among several start-up pharmaceutical companies.
  • Remove finished packaged items from machine and separate rejected items.
  • Performed troubleshooting procedures on malfunctioning machines.
  • Represented Cubist Pharmaceuticals, Inc. in $350 million public offering of 2.25% convertible subordinated notes.
  • Adjust machine components and machine tension and pressure according to size or processing angle of product.
  • Ice machine maintenance, and installation of commercial cooking equipment performed on a regular basis.
  • Provided live technical and administrative support to hundreds of CVS/Pharmacy locations throughout the country.
  • Perform wiring / repair of machine-shop equipment and metal forming dies
  • Operate and maintain assembly machines at Abbott Labs(ABBVIE)
  • Implemented the MAC Convergence Sub layer of the WiMAX standard.
  • Designed database queries and macros, streamlining analysis processes.
  • Provide software and hardware support for Macintosh environment.
  • Create and deploy virtual machines using for testing.
  • Rented out a variety of tools and machinery.
  • Support for the CVS RX2000 pharmacy system.
  • Research in pharmacological effects on vasodilation and constriction: involving micro-vascular surgery, drug administration, data collection and analysis.
  • Tend or operate machine that packages product.
  • Managed the set-up, operation and quality of Klockner Medipak CP 2-L blister forming equipment and Kalish bottle-capping machine.

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43. QC

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low Demand
Here's how QC is used in Technical Associate jobs:
  • Organize & update SOP documentation for 8 protocols, equipment QC, assay QC, and general lab maintenance.
  • Perform strip carrier lamination, strip cutting, QC-related testing, strip pooling, and cartridge manufacturing.
  • Detailed fish bone analysis was performed in the manufacturing process, area and QC testing area.
  • Performed testing in the Quality Control division for the production of clinical laboratory QC material.
  • Support test environment build and environment validations as well as QC testing ticket issue support.
  • Reviewed the work orders, completed final packaging and sent to QC for inspection
  • Performed and documented all required QC checks.
  • Utilized Excel spreadsheets for measurements Assisted QC with visual inspections in assessing assembly problems.
  • Operated and maintained laboratory instruments .Evaluated essayed runs for QC accessibility.
  • Executed Test Cases & logged defects in QC and disseminated Test Summary Report Provided support in Production Rollout testing.

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44. Computer System

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low Demand
Here's how Computer System is used in Technical Associate jobs:
  • Communicate all technology related issues with National Cash Register to keep all register and computer systems operating.
  • Managed elementary school Macintosh network and computer systems.
  • Operated and maintained various business machines/computer systems.
  • Repaired and maintained customer computer systems.
  • Designed, installed, implemented, and maintain all Computer systems at all retail locations (over 20 sites currently).
  • Create and maintain records of equipment, facilities, circuits, and capital investment by entering data into computer systems.
  • Maintained the school computer systems for efficient use by students, teachers, and administrators.
  • Initiated, imaged, and configured computer systems for several school districts.
  • Responded to inquiries and requests for assistance with organization's computer systems.
  • Created drawings of computer systems, aircraft, and submarine components.
  • Oversee and manage the daily performance of 300 computer systems.
  • Maintain Student, Teacher, and Administrator computer systems.
  • Oversee the daily performance of computer systems.
  • Maintain daily performance of computer systems.
  • Operated and maintained various business machines/computer systems Performed duties listed for Clerical Associate and Administrative Specialist.
  • Used a computer system to indicate the location of telephone lines and dispatched techicians to locate telephone lines before contractors started digging
  • Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.
  • Removed all types of viruses and malicious files from computer systems using various antivirus software programs.
  • Used several different computer systems, including MFG Pro, Windows 98-Windows 7.
  • Manage and update computer systems, deploying image with Acronis.

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45. Verizon

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low Demand
Here's how Verizon is used in Technical Associate jobs:
  • Correspond verbally and via e-mail with various foreign roaming carriers to troubleshoot customer-reported problems outside the Verizon Wireless Network.
  • Resolved and delegated incoming Remedy tickets regarding customer wireless voice issues by using Verizon Wireless proprietary tools.
  • Provide technical expertise for Verizon managers, technicians and customers in all aspects of telecommunications.
  • Provided a high level of technical customer service support for Verizon Wireless customers.
  • Provided technical support for Verizon Wireless agents and customers.
  • Provide network support for Verizon Wireless customers.
  • Ensured the integrity of all high capacity type circuits for LAN/WAN connectivity from Verizon, S.B.C., and AT&T.
  • Facilitate the upgrade and/or activation of wireless service with AT&T, T-Mobile, Sprint, and Verizon.
  • Provide Smart and Feature phone support not limited to Android OS, Blackberry and Other Verizon Wireless Feature Phones.
  • Interact with various Network groups within Verizon Wireless, as needed to resolve customers reported problems.
  • WAN Support: Dial-up, DSL, T1, EVDO Wireless Cards-Sprint/ATT/Verizon and Satellite.
  • Create Verizon construction, maintenance and safety practices for the FiOS fiber build.
  • Train Verizon Associates in the core competencies involved in the Verizon FTTP/FiOS program.
  • Analyzed and resolved customer impacting faults in the Verizon Wireless network.
  • Work as an Instructor at the Verizon Cable College.
  • Defined and developed data warehousing processes and reporting modules for Verizon North East operations.
  • Used known performance indicators (KPIs) to trend and solve nationwide problems with Verizon Wireless Network.
  • Project Title: VERIZON NMP Maintenance Verizon is a global telecommunications company Ranked No.

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46. VPN

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low Demand
Here's how VPN is used in Technical Associate jobs:
  • Carried out VPN setup assistance and optimized remote software patch updates to client VDI machines.
  • Install and configure SafeNet VPN software; create filter tables on the SafeNet VPN server.
  • Assist users working from home using SSLVPN and Remote Desktop Connection.
  • Provided technical support to employees tunneling into the VPN.
  • Administered SecurID Remote Access and VPN access using the RSA Ace Server application, FiberLink, IDM, and ePass.
  • Supported remote VPN users via PPTP and Nortel IPSEC.
  • Network drives, reset password, printing, networking, VPN Troubleshooting Supervising weekend shift Create tickets in Peregrine Service Center.

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47. Sharepoint

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low Demand
Here's how Sharepoint is used in Technical Associate jobs:
  • Provided Technical Support to end-users and resolved day-to-day issues regarding SharePoint usage.
  • Provided day-to-day administration and support for existing SharePoint portal solution.
  • Designed and implemented SharePoint Document Collaboration Solution team site.
  • Update multiple SharePoint, Access and Enterprise data sites including Remedy and HCL, in accordance with company policies.
  • Prepared management presentations for CEO using SharePoint and Microsoft Excel to disseminate key information to sales team.
  • Involved in advanced level of customization SPS and WSS User interface and WebPart pages using SharePoint Designer.
  • Functioned as the SharePoint SME for the portal used as the BMISS presentation layer.
  • Created SOX SharePoint site for review and storage of all required project documentation.
  • Administer SharePoint 2010/2013 using the browser and SharePoint Designer 2010/2013.
  • Supported all ~180 SharePoint sites in the Sales Division.
  • Answered and solved SharePoint related questions regarding these sites.
  • Train colleagues and users in all SharePoint functions.
  • Completed nightly reports via Netscape online SharePoint.
  • Created and built over 22 SharePoint sites.
  • Maintained SharePoint site by updating weekly webinar links and prepared user manuals for Tableau.
  • Maintained all the Test plans in Z tracker and other documents on Sharepoint.
  • Maintain Sharepoint site with a record of each transaction (included above).
  • Support and train users on SharePoint 2010 internal site On-going project of server, patch panel, and switch wiring clean-up.
  • Box,SharePoint, Documentum, Delve) and Content Management solutions (storage, migration, and archival)

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48. Technical Assistance

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low Demand
Here's how Technical Assistance is used in Technical Associate jobs:
  • Provided accurate test equipment, focused product/process quality evaluations, and provided technical assistance to ensure finished product meets quality requirements.
  • Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
  • Provide technical assistance in consultation and in-plant manufacturing/engineering applications for new technology, to meet those needs.
  • Provided technical assistance for conceptual and administrative support for federal discretionary grants.
  • Provided after-sales technical assistance to customers.
  • Provided Superior Technical Assistance, Problem Solving, and Website Solutions to a Dynamic Body of Students Servicing Four Online Campus Universities
  • Provided technical assistance to university staff and students, co-manage student/faculty user access, deploy and update images, provide training.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Project for Accelerated Technical Assistance and Integrated Capacity Building for HIV/AIDS Key Responsibilities:.
  • Handled inbound technical assistance calls on a national level for commercial ADT Security customers.
  • Provided technical assistance over the phone and in person troubleshooting of desktop and laptops.
  • Campaigned new product launch from infancy to marketplace and provided technical assistance.
  • Assisted User Support Services to provide technical assistance to students.
  • update costumer contact information and perform technical assistance.
  • Analyzed technical assistance questions and compiled Access database of frequently asked questions used on government web site.
  • Provide technical assistance and mentor junior-level staff to meet project deliverables on time.

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49. GUI

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low Demand
Here's how GUI is used in Technical Associate jobs:
  • Insured customers accounts were processed according to company policies and guidelines.
  • Guided patients to and from x-ray service facilities, maintaining exceptional patient care for patient retention and future patient referrals.
  • Contributed to increasing the efficiency of the production of the company's monthly sales guide by over 90%.
  • Handled POC and RFP for techno functional requirements, preparation of High level and low level design guide.
  • Advised and provide guidance on process improvement for faculty and course coordinators on design and set-up of labs.
  • Handled all distributor reports; ensuring they were sent to their parent company within contractual guidelines.
  • Review of PRB (Product Rating Billing) and configuring these in the Geneva GUI.
  • Acted as Module lead for guiding and Helping team member in providing Global technical solution.
  • Provided visionary leadership, guidance, and mentoring to the 23 faculty supervised.
  • Provided customers with plan opportunities, direction, guided experiences and device support.
  • Provided customer assistance and guided customers to products, options and features.
  • Used TIBCO Administrator GUI to upload, configure and deploy applications.
  • Gathered requirements, documented, wrote and tested GUI IEF applications.
  • Adhere to NJ State Inspection Guidelines and Regulations.
  • Prepare impact and training information for written guides.
  • Guide and advise other team members wherever required.
  • Guide customers to the right merchandise.
  • Trained in & completely adhered to guidelines, standards & procedures - JAVA, Oracle (SQL, PL-SQL) & UNIX
  • Assisted Principal investigator, Project managers, Clinicians and study team with daily operations while adhering to ICH/GCP guidelines.
  • Performed Smoke Testing ,GUI, Functional Performed regression testing after each modification of the application Testing.

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50. FDA

demand arrow
low Demand
Here's how FDA is used in Technical Associate jobs:
  • Maintain records of design history and development activities according to FDA 21 CFR Part 820 & ISO13485 procedures.
  • Partnered with engineers of all disciplines to develop and launch new medical devices under FDA design control.
  • Worked under the supervision of scientists on studies of FDA, NRC, and EPA approval.
  • Worked in an environment which consists of an FDA registered facility to manufacture Cold-EEZE lozenges.
  • Key operator in successful feasibility runs for FDA consideration for use in ACAM2000 smallpox vaccine.
  • Assisted with AAALAC site visits, FDA inspections and USDA inspections.
  • Created, edited and maintained FDA compliant technical correspondence database.
  • Participated on FDA inspection team for site cleaning.
  • Work towards preparation of internal and FDA audits.
  • Created and maintained key files on all research studies for review by the FDA, IRB, NIH, and MUSC.
  • Maintain regulatory, regulations (FDA, OSHA, NIST, ANSI).
  • Participated in FDA teleconferences and prepared for FDA onsite meetings by preparing meeting materials and conducting background research on FDA attendees.
  • Contacted vendors for allergen data on Active Pharmaceutical Ingredients and raw materials, ensuring accuracy of records and labelling for FDA.
  • Assist in development of key process steps as they pertain to FDA compliance, viral titer maximization, and manufacturing considerations.
  • Prepared and completed in a timely fashion internal and external reports as part of FDA required file documentation.
  • Facilitated company compliance in meeting FDA requirements by producing monthly QPRs for QA.

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20 Most Common Skills For A Technical Associate

Data Entry

11.5%

Customer Service

9.9%

Technical Support

9.1%

Test Cases

9.0%

Pl/Sql

7.9%

Windows XP

7.5%

Trouble Shooting

5.7%

PCS

4.5%

Unix

4.2%

Telecom

4.2%

Setup

3.8%

XML

3.1%

Internet

3.0%

Html

2.7%

Business Requirements

2.6%

Management System

2.4%

SQL

2.3%

BT

2.3%

CSS

2.2%

QA

2.1%
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Typical Skill-Sets Required For A Technical Associate

Rank Skill
1 Data Entry 8.2%
2 Customer Service 7.1%
3 Technical Support 6.5%
4 Test Cases 6.4%
5 Pl/Sql 5.7%
6 Windows XP 5.4%
7 Trouble Shooting 4.0%
8 PCS 3.2%
9 Unix 3.0%
10 Telecom 3.0%
11 Setup 2.7%
12 XML 2.2%
13 Internet 2.2%
14 Html 1.9%
15 Business Requirements 1.8%
16 Management System 1.7%
17 SQL 1.7%
18 BT 1.6%
19 CSS 1.6%
20 QA 1.5%
21 Suite 1.5%
22 JSP 1.4%
23 J2Ee 1.2%
24 OS 1.2%
25 UK 1.1%
26 Test Procedures 1.1%
27 C # 1.1%
28 IP 1.1%
29 Linux 1.1%
30 Asp.Net 1.0%
31 Struts 1.0%
32 Servlets 1.0%
33 User Interface 1.0%
34 Active Directory 1.0%
35 Junit 0.9%
36 CRM 0.9%
37 Powerpoint 0.9%
38 R 0.9%
39 UAT 0.9%
40 MVC 0.9%
41 C++ 0.8%
42 Mac 0.8%
43 QC 0.8%
44 Computer System 0.8%
45 Verizon 0.8%
46 VPN 0.8%
47 Sharepoint 0.7%
48 Technical Assistance 0.7%
49 GUI 0.7%
50 FDA 0.7%
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