Technical business analyst jobs in Brookhaven, NY

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems

Client Delivery Specialist Associate This role offers the opportunity to contribute directly to our mission by ensuring the accuracy and integrity of our financial data. This person will be a part of a dynamic team focused on innovation and efficiency, working with cutting-edge technology to streamline client onboarding and reporting. Responsibilities Lead data conversion projects, including extracting, transforming, and loading (ETL) data between portfolio management systems. This involves understanding source system requirements, mapping data to new system standards, and managing the conversion of large datasets from legacy systems. Reconcile loaded data in source system against positions, tax lots, and performance. Integrate historical financial data by converting potentially complex and unstructured data files and statements into structured formats suitable for backfilling. Provide support for automated data feeds, troubleshooting issues and ensuring the seamless transformation of daily financial transactions and positions into source system imports. This requires a strong understanding of the automated data processing system. Respond to ad-hoc data requests from client-facing teams, providing timely and accurate information. Qualifications 5+ years in the financial industry, demonstrating a proven track record of financial product support, technical proficiency, and solid accounting knowledge Subject matter expert in Orion and Black Diamond Familiarity with other portfolio management systems, such as Addepar, Advyzon, APX, Axys, Ridgeline, Tamarac Strong background working with financial custodial data and proficiency supporting alternative financial instruments Advanced proficiency in Excel and text file manipulation. Familiarity with other data formats, such as JSON, XML, and unstructured-to-structured transformation is a plus Experience with at least one of the following: Python, SQL, Power Automate or other large data set software, demonstrating the ability to extract and transform data Demonstrated history of automating data-related processes such as data integration, including log file creation and maintenance Understanding of Salesforce, Monday.com , Jira, and GitLab Comfort working with a geographically dispersed team Strong interpersonal verbal and written communication skills and comfortable communicating with clients as needed Achievement of, or working towards, an MS/MBA or CFA

We are seeking an experienced AI Data Specialist/Analyst to join a leading global insurance company. The ideal candidate will have a strong background in both artificial intelligence and insurance underwriting, with the ability to bridge technical innovation and business needs. FT, Direct-Hire Hybrid in CT, located near the train station Experience with underwriting, AI driven automation solutions, LLM, SQL, cloud platforms, predictive models, data management, NLP, Machine Learning, Copilot, Tableau A leading global insurance company is hiring an Senior AI Business Analyst to advance AI-powered underwriting automation and data-driven decision-making. This role blends artificial intelligence, analytics, and insurance expertise to optimize risk assessment and operational efficiency. Key Responsibilities: Build and enhance AI-driven automation for underwriting and compliance processes. Integrate and analyze vendor and internal data to improve predictive models. Apply machine learning, NLP, and LLMs to uncover insights and trends. Collaborate with underwriting and business teams to define and deploy AI solutions. Monitor model performance and support AI governance and ethics initiatives. Qualifications: 5-7 years in insurance with strong understanding of underwriting and risk workflows. 5+ year working with AI/ML technologies, LLMs, or NLP tools. Proficiency in Python and SQL; cloud experience (AWS/GCP) preferred. Strong analytical, modeling, and communication skills. Minimum of 2 years analyzing and documenting business processes and data patterns Technical Skills: MS Office, Tableau, Power BI, ChatGPT, CoPilot, PowerApps, Power Automate, Azure, Data Bricks 2 years+ experience in P&C Insurance industry experience solutions Preferred: Experience in process automation, digital transformation, or enterprise AI solutions.

The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution. Responsibilities: Document and refine requirements, user stories, and high-level process workflows for new and existing projects. Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows. Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT). Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions. Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable. Communicate project changes and their impact on business units and customer operations effectively. Preferred Qualifications: Legal or government experience is advantageous but not mandatory. Ability to write comprehensive BRDs and process flow diagrams. Strong communication skills and an ability to present to diverse audiences. Key Skills: Business Requirements Documentation (BRD) expertise. Experience in flowcharting and process workflow documentation. Exceptional communication and presentation skills. Work Environment: 60%: Meetings and presentations with stakeholders and teams. 40%: Writing, documenting, and refining deliverables. Must be able to work onsite 4 days/week

A leading media and entertainment company is seeking a Data Analyst to join a driven and highly motivated team within Media Operations. Responsibilities: Work across the Fulfillment organization, understand voice of customer, operational requirements, and pain points Use business acumen to thoroughly understand the operation and to develop operational expertise Define a roadmap for data & analytics with Fulfillment leadership Manage efforts and track progress against this roadmap Project manage data initiatives throughout the department. Manage vendor relationships and strategic partnerships Manage governance processes and track operational metrics and KPIs Prepare reports and presentations for senior leadership. Develop new processes and workflows for measuring KPIs, collecting data, and presenting the data visually Automate manual processes where possible Support the department's operating rhythm for long-range planning (LRP) as needed Qualifications: 2+ years of relevant work experience Associate's and/or Bachelor's Degree in a Quantitative field Experience working cross-functionally, defining requirements, managing timelines, and driving project completion Strong problem-solving, critical thinking, and ability to draw meaningful insights from data

**HYBRID 4 DAYS/WEEK in Stamford, CT** Our major Telecommunications client is seeking a Business Intelligence Analyst to join a driven and highly motivated team, who is responsible for supporting the Service Reliability team and their mission of improving the customer experience through analytics focused on network outages/impairments and maintenance/upgrade events. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $55 - $65/hr W2 Responsibilities Improving customer experience through network outage/impairment and maintenance/upgrade analytics Data validation and ad hoc analysis using SQL, Excel, Redshift Experience Requirements Curious, self-starter, team player, detail-oriented, and strong organizer/communicator with 7+ years of experience in similar role Must be proficient in SQL, Redshift, Excel for data validation and ad hoc analysis Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience Desired Skills: Telecommunication industry experience is a plus Data warehouse and MicroStrategy experience a plus Education Requirements Bachelor's degree in related field

Title: Business Intelligence Analyst III/IV Contract Expectations: Contract until end of 2026, potential for conversion starting as early as 3 months - please only apply if you are able to work on this set up Pay rate: $55-65 (rate varies based on years of experience) Team Overview: Our Fortune 75 MSO client is looking for a Business Intelligence Analyst to support their Service Reliability team. This team is at the center of the client's mission to improve customer experience by ensuring network reliability and measuring service performance. Their work focuses on analyzing network outages, impairments, and maintenance/upgrade events to understand how these issues impact customers and where improvements can be made. Responsibilities Analyze data related to network outages, impairments, and maintenance/upgrade events to support service reliability and customer experience improvements. Perform application analysis and data modeling design to enable centralized data warehouse development. Extract, transform, and validate data from various databases and data warehouses for reporting and cross-system sharing. Build and standardize data collection methods, validation reports, and database design practices. Utilize SQL, Redshift, and BI tools to conduct ad hoc analyses and support data-driven decision making. Develop and present insights to senior leadership in clear business and functional terms. Lead or support cross-functional discussions, collaborative problem solving, and presentations of BI findings. Facilitate training, seminars, and knowledge-sharing sessions on BI methodologies and best practices. Partner with global and cross-departmental managers to guide collaboration and improve operational performance. Qualifications 7+ years of experience in Business Intelligence, data analysis, or a similar analytical role. Advanced SQL, Redshift, and Excel proficiency required for data validation, modeling, and analysis. Experience with data warehousing, BI reporting tools, and enterprise data environments; MicroStrategy experience preferred. Strong understanding of BI concepts including data modeling, application analysis, ETL processes, and reporting. Ability to translate complex data into clear, actionable insights for executive and senior leadership audiences. Excellent presentation, communication, and cross-functional collaboration skills. Experience working within diverse, global teams and supporting business leaders across multiple departments. Familiarity with ERP systems (Oracle, SAP) and telecom industry experience-is a plus. Naturally curious, detail-oriented, organized, and a strong self-starter with sound judgment and creative problem-solving. Benefits of Working with Brooksource: Previous experience working with this client and placing both permanent employees and contractors. Direct communication with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. 401K plan, Medical, Dental & Vision Insurance EEO Statement: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Global luxury retail corporation is looking for an IT Business Analyst w/SAP SCE experience to work at their Shelton, CT office. The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use. Responsibilities Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM. Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements. Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes. Ensures fixes and/or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams. Coordinate testing for SAP upgrades, software changes and bug/fix corrections with the key user community to limit business interruption. Knowledge Requirements Bachelor's degree in an applicable field and 3 years related work experience are required 2+ years of SAP OTC experience SAP Cross functional experience in Order to Cash (OTC) and Procure to Pay (PTP) Skill Requirements Solid background working with supply chain related business processes. Demonstrated ability to effectively collaborate with a variety of levels across the organization. Ability to identify and solve complex problems through research and troubleshooting. Strong verbal and written communication skills Personal skills Excellent written and verbal communication skills. Customer focused. Self-motivation and ability to work independently. Proven ability to collaborate with customers to define issues and plan of action with flexibility. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

Job Description Business Analyst - Data Capture, Data Management, Accounting & Operations Firm: $20bn Alternative Investment Firm Seeking a Business Analyst to enhance the firm's data-capture, data-management, accounting, and operational workflows. This role will partner closely with investment teams, portfolio operations, accounting, valuation, and risk management to build scalable processes that ensure accurate and timely information across global platform. The ideal candidate is detail-oriented, analytical, and comfortable working in a fast-paced private equity and credit environment where precise data is essential for decision-making, reporting, and value creation. Key Responsibilities Data Capture & Process Design Map, document, and assess data flows across investment teams, accounting, operations, and portfolio oversight functions. Develop standardized processes for capturing deal pipeline information, position-level investment data, loan/credit documentation, financial reporting packages, and operational KPIs. Implement automated or semi-automated data ingestion from portfolio companies, third- party administrators, data vendors, and internal systems. Partner with technology and external providers to build scalable templates and workflows for recurring data submissions and quality checks. Data Management, Governance & Integrity Maintain firm-wide data definitions, business rules, and metadata for investment, fund, and portfolio operational data. Establish and uphold data-governance standards across systems such as CRM, portfolio-monitoring tools, data warehouses, accounting systems, and valuation models. Collaborate with accounting and valuation teams to ensure alignment between investment data, financial records, GAAP reporting, fair-value measurements, and internal dashboards. Perform ongoing data-quality monitoring and reconciliation between key systems (e.g., accounting vs. portfolio monitoring vs. investment team models). Support for Investment, Accounting & Operations Investment / Deal Team Support Improve capture and tracking of investment pipeline, IC materials, diligence data, underwriting assumptions, and post-close performance metrics. Enhance data availability for valuation processes, scenario analyses, covenant tracking, risk flags, and quarterly review cycles. Ensure investment teams have consistent, accurate data for ongoing ownership oversight. Accounting; Valuation Support Work closely with accounting teams to streamline the flow of position-level data, transaction activity, and valuation inputs into accounting and reporting systems. Support the integration of financial statement data from portfolio companies for monthly/quarterly close processes. Help ensure proper reconciliation between investment team models, valuation templates, and accounting systems. Assist with improving processes related to cash movements, capital account activity,P&L allocation, and fair value adjustments. Operations Portfolio Monitoring Enhance operational data collection from portfolio companies, including liquidity metrics, operational KPIs, restructuring materials, and turnaround progress tracking. Support operations teams with process automation for information intake, dashboarding, and recurring reporting cycles. Ensure reliable data for performance monitoring, operational reviews, and value-creation initiatives. Facilitate integration between operations data, accounting systems, risk tools, and investment dashboards. Reporting, Analytics & Insights Partner with BI teams to build dashboards and analytical tools used by senior leadership, investment professionals, and operations teams. Provide insights from operational, accounting, and investment data to support decision- making and identify opportunities for efficiency or value enhancement. Ensure that reporting aligns with investment, operational, and fund-performance frameworks, including IRR, MOIC, cash flows, value bridges, and credit metrics.

Responsible for providing technical assistance on computer systems and serves as the first contact for end users who need technical assistance over the phone or email. Responsible for day-to-day support call resolution, routing helpdesk calls to proper support staff and follow-up closure on calls for desktop/laptop systems software, hardware, network infrastructure and telecommunications tools and services. This position will assist the team in the installation, configuration and tracking of Tauck technical assets. KEY RESPONSIBILITIES: Serve as the first contact with end users who need technical assistance via the phone or email Perform troubleshooting using different diagnostic techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues Provide quick resolution and excellent customer service Redirect unresolved issues to the next level of support personnel Provide needed information on IT products or services Keep record of problems and their resolution Follow-up with end users Provide feedback on processes and make recommendations on areas to improve User Training: Conducts training programs designed to educate business users about basic and specialized computer applications and operations. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting IT Teamwork: Supports all areas of IT and participates in the development of information technology and infrastructure projects. Develop Tour Director Laptop systems and support them globally through remote support. User administration: Provides administrative support for desktop, email and telephony. Computer Security: Follows Tauck security policies and ensures compliance with regulatory requirements. Provide after-hours emergency on-call support to employees or network systems on a rotating schedule with other business support team members. After-hours on-call support hours are defined from 5 pm to 8 am the next day, Monday thru Friday, and 24 hours on weekends. KNOWLEDGE/SKILL REQUIREMENTS: Previous working experience as an IT Help Desk Technician is highly preferred. BA in IT, Computer Science or similar relevant field. In-depth knowledge of computer systems and mobile devices. Hands on experience with diagnosing and resolving basic technical issues. Excellent communication and interpersonal skills. Customer-oriented and patient.

Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry. The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position: Responsibilities · Develop and maintain project plan for IT projects · Communicate status updates, risks, and issues to stakeholders · Organize, facilitate, and document requirement meetings with business stakeholders · Manage project resources both internal and external · Translate business needs into actionable development and system requirement specification documents · Manage project budgets including 3rd party consultant and professional services hours and costs · Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability · Analyze system efficacy and propose revised logic and/or procedural changes as needed · Evaluate and make recommendations for new system partners or new functionality · Create and maintain training documentation as it relates to new system implementations or functionality · Design and where possible build reporting for business users to assist with data cleansing and inventory management · Ensure adherence to deadlines, escalating concerns and risks as they arise Required Skills · Abstract thinking and the ability to work closely with others as well as independently when required · Action oriented, highly self-motivated \ · Outstanding attention to detail · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks in a high-pressure environment · Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines · Excellent written and oral communication skills · Friendly presence and helpful attitude; good interpersonal skills · Ability to motivate others and coordinate project teams Qualifications Required Experience · 7+ years' experience working in a fast-paced retail company · 3-5 years' experience managing highly visible complex, cross-functional projects · Demonstrated understanding of systems architecture and development concepts · Experience analyzing business requirements and designing successful solutions based on those requirements · Experience working with NetSuite and/or Salesforce.com a plus Design Within Reach is committed to diversity and inclusion. Additional Information We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities). Apply Here: http://itjobx.com/it-business-analyst-and-project-manager/

A NYC government agency located in Long Island City, NY is seeking a dynamic and detail-oriented Technical Writer & Process Improvement Analyst to join its team. This role blends strong documentation expertise with a keen ability to analyze and improve organizational processes. The ideal candidate will work cross-functionally with all IT teams to gather, document, and analyze current policies and procedures, identifying opportunities to enhance efficiency and effectiveness. Pay Rate Range: $32-$42 W2, depending on experience Overview: The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency's response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. The agency is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place. The agency's modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization The DMI initiative will allow the agency to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health. Job Duties: * Collaborate with IT teams to gather information on existing policies, processes, and systems. * Develop clear, concise, and comprehensive documentation of IT processes and policies. * Conduct in-depth analysis of current workflows to identify inefficiencies, bottlenecks, and areas for improvement. * Present findings and recommendations to IT leadership with clear justifications and proposed implementation plans. * Assist in the development and maintenance of knowledge base articles, FAQs, and user guides for internal and external stakeholders. * Design or update process diagrams using Visio or similar tools. * Maintain documentation repositories in SharePoint and ensure version control. * Serve as a liaison between technical teams and business units to translate complex processes into user-friendly materials. * Support change management initiatives by developing training materials or communication plans Qualifications and Requirements: * 3+ years of technical writing experience, preferably within IT or technical environments. * Strong understanding of process improvement methodologies. * Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Visio. * Comfort working with data - ability to interpret, analyze, and visualize data to support decision-making. * Strong visual communication skills for creating infographics, flowcharts, or process visuals. * Excellent critical thinking, problem-solving, and analytical skills. * Strong organizational and planning capabilities with attention to detail. * Ability to think creatively and bring innovative ideas to problem-solving. * Tech-savvy with a demonstrated ability to learn new systems and tools quickly. * Outstanding communication skills and a customer-focused mindset. Preferred Qualifications: * Experience with enterprise IT environments and service management platforms. * Familiarity with workflow mapping, documentation standards, or business process modeling tools. * Knowledge of SharePoint for document management and collaboration.

Job Description ITnova is seeking a Technical Writer & Process Improvement Analyst for an on-site position in Long Island, NY. The ideal candidate will document IT processes, analyze workflows, and develop clear, user-friendly materials that support operational efficiency. This role involves working closely with technical teams, identifying areas for improvement, creating process visuals, and maintaining documentation repositories to ensure accuracy, clarity, and alignment across the organization. Responsibilities Collaborate with IT teams to gather information on existing policies, processes, and systems. Develop clear, concise, and comprehensive documentation of IT processes and policies. Conduct in-depth analysis of current workflows to identify inefficiencies, bottlenecks, and areas for improvement. Present findings and recommendations to IT leadership with clear justifications and proposed implementation plans. Assist in the development and maintenance of knowledge base articles, FAQs, and user guides for internal and external stakeholders. Design or update process diagrams using Visio or similar tools. Maintain documentation repositories in SharePoint and ensure version control. Serve as a liaison between technical teams and business units to translate complex processes into user-friendly materials. Support change management initiatives by developing training materials or communication plans. Qualifications 3+ years of technical writing experience, preferably within IT or technical environments. Strong understanding of process improvement methodologies. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Visio. Comfort working with data - ability to interpret, analyze, and visualize data to support decision-making. Strong visual communication skills for creating infographics, flowcharts, or process visuals. Excellent critical thinking, problem-solving, and analytical skills. Strong organizational and planning capabilities with attention to detail. Ability to think creatively and bring innovative ideas to problem-solving. Tech-savvy with a demonstrated ability to learn new systems and tools quickly. Outstanding communication skills and a customer-focused mindset. Preferred Qualifications Experience with enterprise IT environments and service management platforms. Familiarity with workflow mapping, documentation standards, or business process modeling tools. Knowledge of SharePoint for document management and collaboration.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university: * Business Administration * Communications * Marketing * Finance * Data Science * Management and Organization * This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice. * Internship program runs from May 27 through July 31, 2026. * In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor. The Spectrum Internship Experience You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to: * Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. * Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here. * Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals. What you can expect in this role As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations. Internship responsibilities may include Sales Operations Organization: Sales Operations executes a diverse array of strategic, analytical and operational initiatives that drive continuous improvement of the Sales Organization. Through the Spectrum Internship Program, Sales Operations will fully incorporate interns into high-performing teams to undertake impactful projects while providing them with ongoing mentorship and development opportunities. We are seeking critical thinkers with excellent communication, organizational and problem-solving skills who will thrive in a respectful, collaborative environment that values high standards and effectiveness. * Sales Operations Business Analysts support identification, design and implementation of strategic business solutions that optimize operations. * In this role, you will gain experience assessing business functions within the Sales organization and providing actionable recommendations that drive growth and performance. * The ideal candidate will be a detailed planner, effective communicator, and proficient analyst who is passionate about discovering and developing innovative solutions to real-world problems. Required qualifications * Must be currently enrolled in an accredited College or University completing a bachelor's degree * Must have at least a 3.0 GPA or greater in current program * Ability to travel locally to Spectrum intern development events and activities throughout the program * Authorization to work in the U.S. without restrictions or need for future sponsorship Preferred qualifications * Detailed planner * Effective communicator, and proficient analyst who is passionate about discovering and developing innovative solutions to real-world problems. * Must be proficient in Microsoft Office: Word, Excel, PowerPoint. #LI-WP1 #LI-WP1 GGN100 2025-61030 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. 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Investment Analyst Team: Industrials Long/Short Equity Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Credit, Fixed Income & Macro, Convertible & Volatility Arbitrage, Event-Driven, Equity Long/Short & Capital Markets, and Quantitative Strategies. Role Summary: We are seeking a highly motivated and detail-oriented Investment Analyst to join an Industrials Equity Long/Short team. The ideal candidate will have 2-8 years of experience in an equity research or at a hedge fund focused on investing in Industrial and/or Semis public equities, with a strong academic background and a proven track record of excellence. Key Responsibilities: - Conduct in-depth fundamental research and analysis on Industrial companies. - Develop and maintain detailed financial models and valuation analyses. - Monitor industry trends, competitive dynamics, and macroeconomic factors impacting the sector. - Support portfolio manager in portfolio construction and risk management. - Participate in meetings with company management teams, industry experts, and sell-side analysts. - Continuously update and improve investment theses based on new information and market developments. Qualifications: - 2-8 years of relevant experience, focused on Industrial and/or Semis public equities. - Strong analytical and quantitative skills with a solid understanding of financial statements, modeling, and valuation techniques. - Excellent written and verbal communication skills. - High level of intellectual curiosity, strong work ethic, and a keen attention to detail. - Ability to work effectively in a team-oriented, fast-paced, and dynamic environment

Job Description Manager, Business Systems Commonfund is seeking an experienced Manager, Business Systems to lead our technology initiatives and drive operational excellence across complex, interrelated business systems that can be internal as well as external to Commonfund. This role requires a strategic leader who combines technical expertise with exceptional communication skills to bridge the gap between technical teams and business stakeholders. The ideal candidate will act as an interface between the development team, internal business groups and external vendors. Key Responsibilities Problem Resolution and Project Management Systematically identify, diagnose, and resolve issues across interconnected business systems Lead cross-functional teams to ensure timely resolution of critical business system challenges Make strategic decisions about when to communicate, escalate, and involve key stakeholders Translate complex technical concepts into clear, accessible language for non-technical audiences Facilitate technical discussions to achieve understanding and consensus among diverse stakeholders and business groups and explore opportunities for automation. Adapt communication style to match the technical proficiency of various audiences Present findings and recommendations to senior leadership using compelling visual and written materials Coordinate vendor relationships and manage external partnerships for system implementations Technical Operations Use SQL Management Studio to write SQL queries, perform data extraction using SQL or Excel Macro, connect to SQL server from Excel and build pivot tables. Maintain FTP accounts, supervise daily file transfers with Vendors using SFTP and troubleshoot file transfer issues. Perform data operations - extract, combine, analyze, and present data to business groups. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or other related technical field 7+ years of progressive experience in business systems and technology leadership Experience in financial services or similar regulated industry. Good understanding of basic concepts of finance and asset management. Exposure to programming environments with some understanding of full development lifecycle Basic understanding of databases and database management. Proficiency in SQL query writing and optimization. Expertise in Microsoft Office Suite, particularly Excel (including VBA) and PowerPoint. Strong data analysis and visualization skills Ability to coordinate vendor relationships and external partnerships Strong organizational skills with attention to detail Preferred Qualifications Master's degree in relevant field Experience with Fund of Funds business PMP or similar project management certification Experience and knowledge of Salesforce will be a big plus. What We Offer Competitive salary and comprehensive benefits package Support for professional development and training Hybrid work environment Application Process Please submit your resume along with a cover letter highlighting relevant experience and examples of how you've successfully bridged technical and business teams to drive meaningful outcomes.

Last Updated: December 2025 Notice to California Residents: Please review the California Employee and Applicant Privacy Policy prior to submitting your application At Athletic Brewing Company, we're not just redefining beer; we're redefining how a modern, mission-driven business operates. As we continue to grow, we're looking for a Business Systems Manager to help us scale smarter, connect our tools and teams more seamlessly, and turn operational complexity into clarity. In this role, you'll serve as a strategic project leader and hands-on problem solver who shapes how our business runs today and drives the projects that improve how it runs tomorrow. You'll partner across departments to define opportunities, build business cases, align stakeholders, and deliver scalable systems and AI-enabled solutions that make our teams more efficient, informed, and empowered. This is a highly cross-functional role at the intersection of business operations, IT systems, data flow, and intelligent automation - ideal for someone who loves bringing clarity to ambiguity, organizing complex work into executable plans, and leading teams through change. We place a very high value on doers and offer above-industry pay and a comprehensive benefits package. As a merit-based organization, Athletic Brewing offers expansive opportunities for career advancement, skills-building, and accumulating new and exciting responsibilities for high achievers. Job Responsibilities: Lead Cross-Functional Systems & Process Projects Own end-to-end delivery of business systems and process improvement initiatives, from discovery through launch and adoption. Manage the ERP team and oversee their responses to support tickets and project assignments. Ensure quality and timely delivery with high customer satisfaction. Build project plans, timelines, milestones, and resourcing models to ensure work stays on track and aligned to priorities. Facilitate stakeholder alignment across Operations, IT, Analytics, Human Resources, Finance, Supply Chain, and Commercial teams. Drive clear decision-making by surfacing risks, tradeoffs, and dependencies early and often. Establish project governance, communication rhythms, and change-management strategies to support success at scale. Design & Improve Business Systems (as Project Outcomes) Lead evaluations of current workflows, tools, and data flows across the company to define project scopes and improvement roadmaps. Translate business needs into clear requirements, success metrics, and implementation plans. Coordinate with team leads to design tech-enabled solutions that streamline work and reduce friction. Partner with IT and Operations to prioritize and sequence systems enhancements and integrations. Promote best practices in systems design, automation, and AI integration as part of continuous improvement programs. Drive AI & Automation Initiatives Identify and evaluate AI tools and automation opportunities; translate them into funded, scoped projects. Lead cross-functional pilots and rollouts of AI-assisted workflows (e.g., reporting, data analysis, communication, task automation). Define frameworks for responsible and effective AI adoption, including stakeholder training and operational readiness. Maintain a forward-looking roadmap of AI/automation opportunities tied to measurable business value. Oversee Technical Implementation & Optimization Manage project execution for core systems (e.g., ERP, CRM, inventory, production tools), including vendor coordination and internal delivery teams. Oversee integrations to ensure seamless data flow and alignment to business requirements. Identify low/no-code automation wins and drive them through implementation and adoption. Ensure solutions are scalable, secure, and deliver against defined project success metrics. Track post-launch performance and lead optimization cycles. Enable Data-Driven Decision Making Lead projects that improve data visibility, consistency, and reliability across systems. Partner with Analytics to deliver dashboards, reporting structures, and KPI frameworks as project deliverables. Support data governance initiatives by coordinating owners, standards, and implementation plans. Other Duties, Responsibilities, and Activities Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Desired Experience/ Traits Who You Are: Demonstrated success delivering ERP, CRM, or other core platform initiatives (e.g., NetSuite), including requirements gathering and stakeholder management. Strong understanding of data structures, APIs, and system integrations. You must be able to translate between technical and business teams. Experience managing AI tools, workflow automation platforms, or low-code initiatives through pilots and scaled launches. Skilled at project planning, prioritization, risk management, and communicating progress to diverse audiences. Highly analytical and solutions-oriented. You are able to structure messy problems into clear workstreams. A collaborative, low-ego approach. You are able build trust and momentum across departments. Curiosity for emerging technology and a drive to continuously improve how teams operate and in improving skills. Strong time management skills with a proven ability to meet deadlines. Strong organizational skills, attention to detail, listening, critical thinking, verbal and written communication skills. Honest, Dependable, high integrity, team player, and passionate. Skills and Experience: Experience: 5-8 years of experience leading cross-functional projects in business systems, process improvement, operations transformation, or IT. Computer Skills: ERP: NetSuite (preferred), SAP, Oracle, Microsoft Dynamics Certificates, Licenses, registrations: Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) Travel Requirements: Must be able to travel between San Diego, CA and Milford, CT per needs of the business (2-3 times annually) Education: Bachelor's degree in Business, Information Systems, Engineering, Operations, or related field preferred or equivalent experience accepted: In lieu of a degree, 4-6 years of relevant experience leading cross-functional technical projects and/or systems integrations may be substituted. Job Details: Location: Milford, CT. Starting at 5 days a week in office, with flexibility to move to 4 days a week in office outside of the probationary period. Salary: Base $110,000 - $130,000 and opportunities for performance bonuses. Benefits: Company Paid health, vision, dental, life, 401k with 5% company match, and Paid Parental Leave Community Program: In addition to Paid Time Off, all team members receive 12 paid days per year to dedicate to volunteering activities. We value internal mobility and team equity. We are an equal opportunity employer - we thrive when we champion diversity and inclusion. We are welcoming, respectful, and supportive at work and in our community. We encourage and welcome members of traditionally underrepresented communities to apply. Physical Demands: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to conduct work in a sitting position primarily; however, the job requires walking, bending, stooping, and lifting. May sit/stand for several hours at a time. Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities. Prolonged exposure to computer screens. Repetitive use of hands to operate computers, printers, and copiers.

About the Role This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. Project Work: Assist with projects and shifting priorities as needed. Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. Reporting: Respond to user requests to generate reports from the system. Qualifications Minimum of 3-5 years of experience. Required Skills Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems preferred.