The Senior Customer Care Analyst is a senior individual contributor responsible for analyzing customer care performance, managing complex customer issues, and driving operational insights that improve service quality and efficiency. This role partners closely with Customer Service and Logistics teams to resolve escalations, identify root causes, and support continuous improvement initiatives.
What You'll Do:
Handle complex customer escalations and high-impact service issues.
Serve as a subject-matter expert for order, fulfillment, and customer care processes.
Coordinate resolution across Customer Service, Logistics, and Operations teams.
Analyze customer care and logistics data to identify trends, risks, and improvement opportunities.
Develop and maintain dashboards and reports related to service levels, case aging, OTIF, and root causes.
Provide actionable insights and recommendations to leadership.
Identify gaps in workflows, systems, and training that drive customer issues.
Support the development and refinement of SOPs, templates, and best practices.
Participate in system enhancement initiatives (ERP, CRM, EDI).
Act as a mentor and resource to Customer Care team members.
Support onboarding and training efforts by sharing best practices and insights.
Partner with leadership to improve service consistency and quality.
Exercises independent judgment in analyzing data, prioritizing issues, and recommending solutions.
Determines appropriate resolution paths for escalated customer and operational issues.
Other duties as assigned and necessary.
What You'll Need:
Bachelor's degree preferred or equivalent experience.
4+ years of experience in customer service operations, analytics, or order management.
Strong analytical skills with experience in reporting and data interpretation.
Experience working with ERP, CRM, or order management systems.
Excellent communication and cross-functional collaboration skills.
Healthy, Diverse Teams Breed Innovation:
Kevin's Natural Foods is proud to be an equal opportunity employer. We deeply believe that diverse backgrounds and experiences make better teams, and we seek to attract talent from all walks of life. The team at Kevin's is smart, humble, and passionate and we value a work environment that fosters personal development and opportunities to move within our small, but quickly growing organization.
More About Kevin's Natural Foods:
Kevin's Natural Foods is a line of refrigerated and frozen meals, sides, soups, and sauces on a mission to empower even the busiest people to eat clean without sacrificing flavor. Co-founded by Kevin McCray who battled an auto-immune disorder for years, Kevin's Natural Foods was born from his desire to make clean eating seamlessly fit into any lifestyle. Shockingly delicious and made with clean ingredients, Kevin's products are ready in minutes and always free from gluten, soy, and refined sugar.
In 2023, Kevin's Natural Foods joined the Mars Food & Nutrition family, allowing us to expand our reach, accelerate innovation, and bring our mission to even more households while staying true to the quality and integrity that define our brand. A true market disruptor, Kevin's is the first clean refrigerated entrée brand working to prove every day that proper nutrition can be as delicious as it is healthy.
Kevin's Natural Foods uses E-verify to confirm employment eligibility. For more information, please see the links below:
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$84k-117k yearly est. 1d ago
Business Analyst, Process Automation
Goodleap 4.6
Technical business analyst job in Roseville, CA
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
The BusinessAnalyst - Process Automation plays a key role in improving operational efficiency through automation and process optimization. This role bridges business strategy and technology by analyzing workflows, identifying automation opportunities, and implementing scalable solutions using low-code/no-code tools. The ideal candidate is detail-oriented, analytically minded, and adept at engaging with business leaders to translate process challenges into automation requirements. This role requires strong business acumen, cross-functional communication, and proficiency in process automation platforms such as Zapier, Power Automate, UiPath, or Workato.Essential Job Duties and Responsibilities
Partner with business leaders to analyze, document, and improve business processes through automation initiatives.
Identify and prioritize automation opportunities by assessing ROI, complexity, and alignment with business goals.
Design, test, and deploy automated workflows using tools such as Power Automate, Workato, or UiPath StudioX.
Create and maintain detailed process documentation, SOPs, and automation governance guidelines.
Collaborate with IT and Engineering to ensure automations meet security, compliance, and integration standards.
Monitor, measure, and report on automation performance, adoption, and process improvements.
Train and support end users and business teams on automation best practices and process improvement tools.
Required Skills, Knowledge, and Abilities
3-5 years of experience in business analysis, process improvement, or operational excellence.
Hands-on experience with one or more process automation platforms such as Power Automate, UiPath StudioX, Workato, or Zapier.
Certifications in relevant platforms (e.g., Zapier Expert).
Strong understanding of business process modeling, workflow design, and change management principles.
Ability to analyze complex processes, identify inefficiencies, and develop data-driven recommendations.
Experience gathering and documenting requirements from multiple business stakeholders.
Excellent communication, facilitation, and stakeholder management skills.
Strong problem-solving, analytical, and critical-thinking abilities.
Proficiency with Microsoft Office Suite, Jira, and Lucid Chart (or equivalent tools).
Preferred Skills:
Lean Six Sigma Green Belt or Black Belt certification (preferred).
Familiarity with CRM, ERP, or ticketing systems such as Salesforce or ServiceNow.
Experience working in financial services, fintech, or operations-heavy environments.
$121,000 - $141,000 a year
In addition to the above salary, this role may be eligible for a bonus.
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$121k-141k yearly Auto-Apply 3d ago
Jr Business Analyst
Jobsbridge
Technical business analyst job in Sacramento, CA
Hello, Greetings from Jobsbridge ! Jobsbridge, Inc . is a fast growing Silicon Valley based I.T staffing and professional services company specializing in Web, Cloud & Mobility staffing solutions. Be it core Java, full-stack Java, Web/UI designers, Big Data or Cloud or Mobility developers/architects, we have them all.
Job Description
Experience using Microsoft Office tools including Word, Excel, Outlook, and PowerPoint Basic understanding of the software development lifecycle (SDLC) Proven verbal / written communication skills Strong organization skills. Experience using Microsoft Project Experience using Microsoft SharePoint Experience using Microsoft Visio Experience with general relational database concepts Experience with Web-based user interface design Knowledge of public assistance program rules and objectives.
Qualifications
Microsoft Office tools,SDLC
Additional Information
Only OPT/EAD
$65k-90k yearly est. 10h ago
Lead Business Analyst
Maximus 4.3
Technical business analyst job in Sacramento, CA
Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead BusinessAnalyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations.
***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate***
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
- Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys.
- Lead and own activities related to Business Requirement Documents process.
- Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions.
- Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality.
- Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation.
- Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes.
- Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate.
- Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned.
- Ensure all business requirements and business processes are adequately documented.
- Lead cooperative efforts among members of a project team.
- Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors.
- Act as advisor to project team members to resolve problems.
- Provide support to operation senior staff, division managers and program managers.
- Develop high quality communications suitable for clients.
- Work effectively with internal and external business partners in the delivery of solutions.
- Maintain extensive and comprehensive working knowledge of all assigned programs and projects.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- BABOK certified preferred
- Write complex SQL queries preferred
- Analyzing provider policy and resulting business process changes or similar experience required
- At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
150,000.00
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for BusinessAnalyst in Sacramento CA.
Qualifications
Applicants must have gathered requirements on GIS projects preferably in utility companies.
Any government project experience is a plus point.
Additional Information
Webcam interview is acceptable.
$97k-134k yearly est. 60d+ ago
Senior Analyst, IT Business Solutions
Cardinal Health 4.4
Technical business analyst job in Sacramento, CA
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$80.5k-103.4k yearly 56d ago
Sr Principal Business Applications Analyst
UKG 4.6
Technical business analyst job in Sacramento, CA
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 3d ago
Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS
Right Talent Right Now
Technical business analyst job in Sacramento, CA
Job Information Technology
Primary LocationUS-IA-Cedar Rapids
Schedule Full-time
Job is only avaialble in the above locations
There may be a hiring bonus which may be used for relocation expenses
There is no remote/virtual work scenario
Job Title
Intermediate/Senior/Lead Business Systems Analyst
Responsibilities:
General
Provide leadership to project teams to lead external vendors on projects
Provide organizational leadership to project team members
Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer
Intermediate BA:
Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity.
Work cohesively with developers, business units, external vendors, and other test team members.
Responsible for the coordination of test planning for various types of projects.
Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing.
Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases.
Senior / Lead BA:
Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects
Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools.
Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners.
Translate stakeholder needs into system requirements.
Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems.
Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners.
Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases.
Qualifications:
General
Experience leading structured projects in a complex technical environment
Proven ability to lead external vendors
Ability to provide, receive, and act on critical feedback
Proven ability to work within a structured team environment and assist with successful delivery of projects
Intermediate BSA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred.
Senior BA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Lead BA:
Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$114k-156k yearly est. 60d+ ago
Lead Business Systems Solutions Analyst
Lumen 3.4
Technical business analyst job in Sacramento, CA
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 35d ago
Mortgage Business Analyst
Solomonedwards 4.5
Technical business analyst job in Sacramento, CA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Mortgage BusinessAnalyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage BusinessAnalyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities.
Position Locations:
Moorpark, CA
Pasadena, CA
Essential Duties:
- Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets.
- Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations.
- Assist business units with developing interim business tools to facilitate an increased level of efficiency.
- Support the Operations team with data analysis and problem-solving.
- Draft policies and procedures for the different department roles and responsibilities.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Bachelor's degree in business administration or related field required.
- Financial Services and, if possible, mortgage industry experience preferred.
Skills and Job-Specific Competencies:
- Highly proficient in Excel, Word, and PowerPoint.
- Must possess superior analytical skills.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-26.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141862
### Place of Work
On-site
### Requisition ID
141862
### Application Email
****************************
$20-26 hourly Easy Apply 60d+ ago
Information Technology Systems Analyst
Language World Services 3.9
Technical business analyst job in Rancho Cordova, CA
Supports through effective business, technology, and data analysis, and perform system administration and advanced configuration, and end user support for enterprise class and transit specific hardware and software systems, such as; SAP, SQL server, Oracle, Trapeze, Clever Devices, Mentor, and Fare Management systems. This is accomplished by modeling technological aspects of business unit operations, determining business requirements, performing complex systems and data analysis, creating
software specifications and prototypes, ensuring stability and integrity of software applications, planning, making and testing software system configuration changes, developing project and software implementation and test plans, working with software vendors and manufacturers for problem identification and resolution, providing end user application support, training users, creating complex reports and managing information systems projects. Must have support experience with SAP HR Fiori and SAP ESS (Employee Self Service). One site Sacramento and limited term position.
Responsibilities:
· Performs advanced level business and technology analysis by modeling and analyzing information aspects of business unit operations to determine business requirements, researching new technologies, suggesting and creating solutions that solve identified business problems and achieve business objectives, working with software vendors and manufacturers for problem identification and resolution, creating software specifications and prototypes, communicating business requirements to software developers, performing data and systems analysis, creating complex reports, and ensuring stability and integrity of software systems.
· Creates and implements project plans, designs and implements enterprise class software configuration changes, develops and implements business applications interfaces and system integration, manages and participates in technology projects, functions as business-technology interface between users and software development staff.
Requirements
Requirements:
· Bachelor's degree in Computer Science, Computer Engineering, Management
Information Systems or a related field.
· A minimum of three years of experience performing business technology integration analysis or configuring and maintaining a major enterprise class software system.
· Support with SAP HR Fiori and SAP ESS (Employee Self Service) required
· Software development tools such as, but not limited to, Visual Studio .NET, SQL
Server, SAP ABAP and/or TSQL.
· Business intelligence, data analysis and report writing tools such as, but not limited
to, SQL, Reporting Services, MS Access, Excel and/or Crystal Reports.
· Configuring enterprise applications such as, but not limited to, SAP, Trapeze,
and/or Fare Management systems as it relates to business process changes.
Salary Description $50 to $65 an hour
$50-65 hourly 17d ago
Data Analyst
Bayside Church 3.4
Technical business analyst job in Roseville, CA
Data Analyst
Reports to: Global Executive Pastor
FLSA Status: Non-exempt
Job Status: Full-time
The Data Analyst will play a pivotal role in transforming complex data into meaningful insights that drive ministry impact and operational excellence. This position supports Bayside's mission by equipping pastors, campus leaders, and executives with actionable information about attendance, giving, volunteer engagement, discipleship growth, and financial health. The analyst will manage key data systems, develop dashboards and reports, and help ensure that every data-informed decision reflects Bayside's heart to reach people, teach truth, and unleash compassion.
RESPONSIBILITIES
Data Analysis & Reporting
Gather, clean, and interpret data related to attendance, giving, small groups, volunteer participation, and discipleship engagement across all campuses.
Create and maintain dashboards and scorecards that provide visibility into campus performance, ministry engagement, and financial trends.
Deliver weekly, monthly, and quarterly reports that track both ministry health metrics and financial KPIs.
Strategic Forecasting & Modeling
Partner with the Finance and Strategy teams to build models for attendance, giving, budget forecasting, and long-range planning.
Identify trends, seasonality, and key drivers impacting both engagement and giving patterns.
Provide scenario-based insights that support strategic initiatives such as campus expansion, capital campaigns, and ministry development.
System Integration & Data Integrity
Manage and maintain consistency of data across Rock RMS, Intacct, and related databases.
Support cross-functional collaboration between IT, Finance, and Ministry teams to improve data accuracy and reporting processes.
Implement best practices for data governance, privacy, and security.
Visualization & Communication
Translate data into clear, compelling visuals that help leaders quickly understand and act on insights.
Present findings to executive and ministry leaders with clarity and context, connecting numbers to mission outcomes.
Develop tools and training that empower campus and ministry staff to engage meaningfully with their own data.
Requirements
Qualifications
Strong analytical, mathematical, and problem-solving skills with the ability to distill complex data into clear insights.
Proficiency in Excel, SQL, Power BI (or similar visualization tools); familiarity with Rock RMS and Intacct is a strong plus.
Excellent communication and storytelling skills-able to connect data insights to ministry impact.
Experience working with both operational and ministry-related data sets.
Demonstrated ability to manage multiple projects, meet deadlines, and work collaboratively across departments.
Commitment to Bayside's mission and values; a heart for the local church and community transformation.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
$62k-86k yearly est. 60d+ ago
Enterprise Business Planning Solution Architect - Anaplan and Pigment
Slalom 4.6
Technical business analyst job in Sacramento, CA
Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Slalom Consultants work in partnership with our clients to ensure maximum value out of their Business Planning investment. Business Planning consultants serve as subject matter experts in a variety of strategic and high-impact projects, guiding clients and transform the way they plan and report across their business and collaborate across functions. We are a diverse team of innovators, experts, and technologists who create a lasting impact for our clients.
What You'll Do
* Serve as the architectural SME for large-scale connected planning solutions
* Translate existing solutions, complex spreadsheets and business problems into elegant, intuitive, multi-dimensional Anaplan models
* Conduct the solution design in concert with the client, documenting requirements and directing the build out of design artifacts including Discovery Readout, Process Flow, Model Flow, Model Schema, and Developer Ready User Stories
* Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
* Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team
* Direct and review the work of multiple Slalom model builders on the delivery team
* Develop model documentation
* Participate in data integration and migration solutions
* Lead UAT testing and deployment
What You'll Bring
* A bachelor's degree in Finance, Accounting or MIS
* Anaplan and/or Pigment Solution Architect Certification
* History of successful Anaplan project delivery in a leadership role (Architect or workstream lead) with heavy emphasis on owning model design
* Subject matter expertise in planning and modeling for Supply Chain, Retail, Finance, or Sales Performance Management
* Advanced Microsoft Excel / financial modeling skills
* Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy (Agile methodology preferable)
* Strong understanding of data integration (inbound and outbound)
* Superb written and oral communication skills
* Penchant for service excellence and a collaborative style
* Passion for business analytics, modeling and planning
* Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
* Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Senior Consultant: $149,000-$185,000
* Principal: $165,000-$205,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Consultant: $137,000-$170,000
* Principal: $151,000-$188,000
* All other locations:
* Senior Consultant: $125,000-$156,000
* Principal: $139,000-$172,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 30, 2026 or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$165k-205k yearly Easy Apply 29d ago
GIS (ESRI) Technical Analyst
Lancesoft 4.5
Technical business analyst job in Sacramento, CA
Title: GIS (ESRI) TechnicalAnalyst Duration: 12 Months Hybrid (on-site every other Thursday (twice a month) Pay Range: $50.00 - $60.00 ( Negotiable)
SCOPE OF WORK:
SMUD is seeking a leased employee resource to support SMUD's IT organizational portfolio of 2026. The GIS (ESRI) TechnicalAnalysts will be responsible for assisting with many operational projects, and enhancements requests.
The selected GIS (ESRI) TechnicalAnalyst shall provide specialized technical services to support RES geospatial data integration, management, and application development. Key responsibilities and deliverables include:
Development and Document ESRI Schema and Integration Requirements
o Analyze business and data integration needs to document ESRI database/schema requirements for RES geospatial data and integration scenarios.
o Collaborate with stakeholders and technical teams to define schema structures and integration touchpoints.
Create ESRI Enterprise Geodatabase to Store RES Geospatial Data
o Design and implement an ESRI Enterprise Geodatabase for centralized storage and management of RES geospatial datasets.
o Configure data models, spatial references, and security settings according to documented requirements.
Support Virtual Server Deployment
o Ensure virtual server deployments comply with ESRI system requirements, including installation of SQL Server and ESRI ArcGIS Enterprise Geodatabase.
o Work with SMUD IT resources from the Application Administration team to provision required servers and deploy database components.
Build ESRI Feature Classes for Data Integration
o Develop and configure ESRI Enterprise Geodatabase feature classes to support integration and storage of data from multiple applications and platforms.
o Define the feature class schema complexity based on requirements from step 1.
Develop and Support Integration of Other Applications with ESRI
o Develop and support integration between ESRI and other applications, utilizing API, REST, and database integration capabilities.
o Coordinate with business and IT teams to enable seamless data exchange between ESRI, ESB, and other platforms as needed.
Develop and Deploy ESRI Web Map Services
o Create and configure ESRI maps and feature service projects, including all required projects and schema integrations.
o Publish data services to ESRI REST endpoints for use in ESRI mapping applications and integration with ESB or other external applications.
Develop and Update ESRI Mapping Applications
o Design, update, and deploy ESRI mapping applications for RES, leveraging newly integrated and managed datasets. O Ensure developed applications meet usability, performance, and security best practices, and support improved business processes.
All work shall be fully documented according to organizational standards, and technical knowledge transfer shall be provided as required. The vendor is expected to collaborate closely with SMUD IT resources, business stakeholders, and project teams to ensure all deliverables support the organization's data and integration goals.
Mandatory Requirements
The proposed GIS (ESRI) TechnicalAnalyst(s) must meet the following minimum qualifications/mandatory requirements:
Demonstrated Professional Skills in GIS:
Proven technical expertise in GIS concepts, analysis, and tools.
ESRI ArcGIS Enterprise Experience:
Hands-on experience with ESRI ArcGIS Enterprise, including Server, Portal, and Datastore components.
ESRI Mobile Solutions Experience:
Experience configuring and using ESRI mobile applications, such as Survey123, Collector, and Runtime.
ESRI ArcGIS SDE Experience:
Experience working with ESRI ArcGIS Spatial Database Engine (SDE).
GIS Server Technologies Development:
Proven capability in developing and deploying GIS server technologies.
Database Experience (Oracle, SQL, etc.):
Experience working with databases, particularly Oracle and/or SQL Server, including triggers, procedures, and database operations.
Programming Skills:
Proficiency in programming languages relevant to GIS such as Python, .NET, and JavaScript.
ESRI Enterprise Geodatabase Design and Deployment:
Demonstrated experience developing and documenting ESRI geospatial database schemas, designing and implementing ESRI Enterprise Geodatabases, building feature classes, and publishing web map/feature services.
Map Layer Update and Deployment:
Experience deploying updated map layers in ESRI platforms, including configuration and maintenance of map pop-up attributes, symbology, map scale, and defining query or filtering configurations
Desirable Qualifications
Experience with Utility Data:
Prior experience managing, analyzing, or integrating utility-related spatial data.
Recent Experience
ESRI training, certifications, and/or recent hands-on experience/ project engagement.
Assumptions
Contractors must have reliable internet, work exclusively within the United States.
Contractor's work schedule will fall between 7: 00am and 5: 00pm Pacific Time, with work hours to be agreed with immediate Supervisor.
This is a hybrid task;contractors will be required to be on-site every other Thursday (twice a month).
The resource working on this task will have strong communication, written and collaboration skills, with the ability to communicate highly technical information to project team both verbally and in writing.
If requested, the awarded vendor will provide SMUD with resumes and hourly rates for replacement leased employees meeting the task requirements, at least one month before current resources reach the end of task date. Only SMUD-approved
replacements may be assigned. SMUD reserves the right to reject replacements or cancel the task at any time for any reason.
$50-60 hourly 6d ago
EDI Analyst/Project Analyst II
ASM Research, An Accenture Federal Services Company
Technical business analyst job in Sacramento, CA
Working in partnership with internal teams, The SBE Disputes EDI Analyst will also be responsible for analysis of discrepancies in the SBE payment dispute process for multiple stakeholders and continuous process improvement of the payment dispute process as well as disposition payment casework with accuracy. He/she will be investigating and providing root cause analysis updates, providing solutions, and drafting issuer responses for complex cases.
**Key Responsibilities:**
+ Review, analyze, and disposition Payment cases with 95% plus accuracy monthly.
+ Must have a positive attitude and be open to providing solutions and improvements.
+ Ability to work with complex cases and apply critical thinking skills.
+ Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements.
+ Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals.
+ Monitor deliverables and ensure timely completion of cases assigned.
+ Prioritizing initiatives based on business needs and requirements.
+ Work to resolve issues in a timely and accurate manner and escalate as appropriate.
+ Excellent verbal and written communication skills.
+ High organizational skills and attention to detail.
+ Participate in review and delivery of recurring reports including the Semi-Monthly Issuer Report and Dispute Disposition Report (DDR).
+ Ability to efficiently work on issuer specific requests and provide timely and detailed responses.
+ Communicate with team leader and management team regarding escalated casework or issuer concerns.
+ Ability to deliver presentations in a clear, concise, and engaging manner.
+ Ability to identify and prioritize responsibilities while completing multiple tasks independently.
+ Effectively answers complex enrollment and payment questions in a clear and concise written and verbal manner.
+ Works effectively in a team and independently to complete all tasks in a timely manner with minimal oversight.
+ Review documented training material, including policy and process documents, for review and accuracy.
+ Handle ambiguity and change, manage priorities and tasks in a changing environment.
+ Work with the technical and development team to resolve identified issues in a timely manner.
+ Work closely with technical team and escalate all the front and backend Issues.
+ Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation.
**Required minimum qualifications:**
+ Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree.
+ 2 additional years of experience in the health care industry.
+ Must be a US Citizen
Candidates that do not meet the required qualifications will not be considered.
**Preferred qualifications:**
+ 1 year of experience with X12 transactions
+ 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency)
+ Knowledge of the Affordable Care Act
+ Project management experience
+ Experience with Federal contracts
+ Experience with premium payment transactions
+ Experience in reconciliation of enrollment transactions
+ Experience with Power BI Reports and Dashboards
+ Experience with Microsoft Office Suite
+ Experience with SQL queries
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
60,200 - 80,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$62k-94k yearly est. 35d ago
Healthcare Business Analyst
360 It Professionals 3.6
Technical business analyst job in El Dorado Hills, CA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
To write requirements based on meetings with our business partners to support member migration and Care1st integration. We are looking for seasoned requirement analysts who can support requirements gathering and facilitation to generate a BSC vBRD to pass to IT and configuration to support development.
Provides complex analytical support through the analysis and interpretation of data in support of cross-functional business operations. Develops annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives. Develops, prepares, and analyzes complex reports for management review. Defines complex business requirements and provides analysis toward operational efficiency. Analyzes actual results against plan and forecast and recommends interventions where appropriate. Identifies opportunities for improvement in operational performance and notifies management of issues and problems requiring immediate attention. Works cross-functionally in analyzing, designing and developing business solutions. Provides analytical support for multiple, complex, projects simultaneously, establishes work plans and timelines; coordinates with internal and external sources. Make presentations to various levels of management. Works under limited supervision, using established procedures. Advanced knowledge of automated systems in a production or operations environment. Ability to identify, analyze and resolve complex cross-functional problems related to business operations statistical analysis methodology. Advanced knowledge of and ability to perform analyses such as, GAP analysis, process mapping, root-cause analysis, risk analysis and requirements gathering. Advanced knowledge of PCs and related software applications. Excellent interpersonal and verbal/written communication skills. Excellent writing and presentation skills. Highly developed math, analytical and problem-solving skills and use of analytical tools (e.g. MiniTab, Excel graphs). Demonstrated project management skills. B.A/B.S. degree and five years related experience and/or training, or equivalent combination of education and experience.
Qualifications
Required Skills (top 3 to 5):
5+ years of business analytics (Senior Level)
Medicare/Medi-cal etc. experience (claims, cs, product, provider, hcqa, mandates)
Heavy Facilitation experience
Quick Learner
Demonstrated requirement lifecycle experience
Software Skills Required:
MS Office Suite and prefer experience with ALM (or similar tool), SharePoint, Visio, JIRA, MS Project
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please contact Shilpa Sood @ 510-254-3300 Ext 183
$78k-107k yearly est. 10h ago
Consultant Business Analyst, Data Hub
Cardinal Health 4.4
Technical business analyst job in Sacramento, CA
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Together, we can get life-changing therapies for patients who need them-faster.
**Job Summary**
Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven BusinessAnalyst to join our team and establish standards, streamline processes, and enforce consistency.
**Responsibilities**
+ Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs
+ Standardize the User Story process within Data Hub
+ Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation
+ Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions
+ Communicate requirements clearly and effectively to both technical and non-technical audiences
+ Maintain weekly project reports, client request tool, and other reporting channels
+ Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand
+ Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem
+ Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities
+ Learn the Sonexus business, its clients, and internal processes
+ Stay current with emerging data technologies and methodologies
**Qualifications**
+ Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred.
+ 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred.
+ High proficiency in SQL and cloud-based data environments (GCP preferred).
+ Strong experience with data visualization tools (e.g., Power BI or Tableau).
+ Familiarity with healthcare/pharmacy data sources and metrics is a plus.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $115,500
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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$80.9k-115.5k yearly 12d ago
Mortgage Business Analyst
Solomonedwards 4.5
Technical business analyst job in Sacramento, CA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Mortgage BusinessAnalyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage BusinessAnalyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets.
- Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations.
- Assist business units with developing interim business tools to facilitate an increased level of efficiency.
- Support the Operations team with data analysis and problem-solving.
- Draft policies and procedures for the different department roles and responsibilities.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Bachelor's degree in business administration or related field required.
- Financial Services and, if possible, mortgage industry experience preferred.
Skills and Job-Specific Competencies:
- Highly proficient in Excel, Word, and PowerPoint.
- Must possess superior analytical skills.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141861
### Place of Work
On-site
### Requisition ID
141861
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Information Technology Systems Analyst
Language World Services, Inc. 3.9
Technical business analyst job in Rancho Cordova, CA
Job DescriptionDescription:
Supports through effective business, technology, and data analysis, and perform system administration and advanced configuration, and end user support for enterprise class and transit specific hardware and software systems, such as; SAP, SQL server, Oracle, Trapeze, Clever Devices, Mentor, and Fare Management systems. This is accomplished by modeling technological aspects of business unit operations, determining business requirements, performing complex systems and data analysis, creating
software specifications and prototypes, ensuring stability and integrity of software applications, planning, making and testing software system configuration changes, developing project and software implementation and test plans, working with software vendors and manufacturers for problem identification and resolution, providing end user application support, training users, creating complex reports and managing information systems projects. Must have support experience with SAP HR Fiori and SAP ESS (Employee Self Service). One site Sacramento and limited term position.
Responsibilities:
· Performs advanced level business and technology analysis by modeling and analyzing information aspects of business unit operations to determine business requirements, researching new technologies, suggesting and creating solutions that solve identified business problems and achieve business objectives, working with software vendors and manufacturers for problem identification and resolution, creating software specifications and prototypes, communicating business requirements to software developers, performing data and systems analysis, creating complex reports, and ensuring stability and integrity of software systems.
· Creates and implements project plans, designs and implements enterprise class software configuration changes, develops and implements business applications interfaces and system integration, manages and participates in technology projects, functions as business-technology interface between users and software development staff.
Requirements:
Requirements:
· Bachelor's degree in Computer Science, Computer Engineering, Management
Information Systems or a related field.
· A minimum of three years of experience performing business technology integration analysis or configuring and maintaining a major enterprise class software system.
· Support with SAP HR Fiori and SAP ESS (Employee Self Service) required
· Software development tools such as, but not limited to, Visual Studio .NET, SQL
Server, SAP ABAP and/or TSQL.
· Business intelligence, data analysis and report writing tools such as, but not limited
to, SQL, Reporting Services, MS Access, Excel and/or Crystal Reports.
· Configuring enterprise applications such as, but not limited to, SAP, Trapeze,
and/or Fare Management systems as it relates to business process changes.
How much does a technical business analyst earn in Carmichael, CA?
The average technical business analyst in Carmichael, CA earns between $65,000 and $122,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.
Average technical business analyst salary in Carmichael, CA
$89,000
What are the biggest employers of Technical Business Analysts in Carmichael, CA?
The biggest employers of Technical Business Analysts in Carmichael, CA are: