Technical business analyst jobs in Greenville, NC

Business Analyst is responsible for leading the functional requirements gathering team. The candidate works directly with internal customers to understand the business environment and needs. Identifies relevant design, process and specification issues and then mentors/assists lower level Business Analysts to document and translate these business requirements. The candidate may be required to manage business and/or system issues during project life cycle as well as post implementation. Skills: 1) Expertise with Software Development Lifecycle (SDLC) 2) Strong oral and written communication skills 3) In-depth knowledge of client-server, object-oriented, and web-based systems, applications, environments and relevant tools/technology 4) Prior management experience 5) Strong analytical skills. Ability to identify and evaluate several alternative solutions and help the team arrive at the best functional requirement set to meet the business need 6) Knowledge of requirements tools such as Rational Requisite Pro desired Education/Work Experience: Bachelor Degree or Equivalent 10+ years software development experience with experience with projects of similar scope and complexity.

Key Responsibilities: Identifying and documenting Key Data Elements utilized in high profile dashboards, key business process and other ultimate use of data. Work closely with stakeholders to understand business processes, IT architecture, data flows (particularly downstream effects) and document system of records (or authoritative data sources), Data Owners, Key Data Elements attributes, Data Lineage. Together with Data Owners participate in the design and testing of data quality rules to be applied to each Key Data Element. Maintain the Business Glossary and report inventory (regulatory reports and non-regulatory reports). Capture data quality issues reported by stakeholders and input detailed information in the Data Quality Incident Management system for tracking purposes. Produce and monitor Data Quality KPIs. Support Root Cause analysis when a data quality issue is identified and / or process didn't work as expected. Document business requirement for future system and/or workflow enhancements and relate such requirements to the Data Governance framework. Work with data consumers to understand the source, creation process and purpose of data. Qualifications And Skills: Demonstrated experience in requirement gathering, documenting functional specification, designing testing scripts, conducting data analysis and gap analysis in tandem with Data Owners and other stakeholders Ability to present facts, project plans, milestones, achievements and recommended solutions in a concise and intuitive manner. Highly organized individual with exceptional attention to details, strong sense of accountability and collaboration skills. Work Experience: Relevant experience within the Data Governance field for a Financial Institution with focus on: documenting data requirements and data quality rules criteria; data quality issue logging and tracking. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

W2 Contract Salary Range: $93,600 - $114,400 per year You will serve as a functional expert in Supply Chain System, specifically Warehouse Management System. You will work closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation. You will document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects. Duties and Responsibilities: Performing business analysis activities, working with key users, and continually improving business processes Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders Highlighting/identifying gaps in existing functionality and reviewing requirements with stakeholders. Collaborating on project efforts in the support of existing systems, processes, services, and/or in the execution of new projects, including: Capturing Business User Stories and Requirements Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience. Creating detailed Functional Designs for technical counterparts Creating and executing test plans, including capturing and working through solutions to defects Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs Developing user documentation for newly created processes and system enhancements Using logic and methods to solve difficult problems with effective solutions Requirements and Qualifications: Graduate degree in information systems, computer science, or a related technical discipline, or equivalent work experience 7+ years of experience supporting IT systems, processes, or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment Strong analytical, problem-solving, and root cause analysis skills Understanding of application development, software development lifecycle concepts Good written and verbal communication skills are crucial for working with all stakeholders (i.e., Use Case and User Story Development) Preferred experience with Agile and Waterfall approaches Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required) Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries Proficient in creating process flow charts/diagrams using MS Visio or other diagram/visualization tools Desired Skills and Experience Business Analysis, Supply Chain Systems, Warehouse Management Systems (WMS), Requirements Gathering, Stakeholder Management, Process Improvement, User Interviews, Workshop Facilitation, Gap Analysis, User Stories, Business Requirements Documentation, Process Flow Diagrams, Data Flow Diagrams, Wireframing, Functional Design, System Testing, Integration Testing (SIT), User Acceptance Testing (UAT), Test Planning, Defect Management, User Documentation, Problem Solving, Root Cause Analysis, SDLC, Agile Methodology, Waterfall Methodology, Jira, QTest, Confluence, Bitbucket, Jenkins, CI/CD Tools, Oracle Database, Toad, SQL Developer, PL/SQL, Microsoft Visio, Process Mapping, IT Systems Support, Technical Communication, Requirements Sign-off, Project Collaboration, System Analysis, Business Process Modeling Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate. Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at *************************

GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring a Business Analyst Summary: One of our clients in Blue Cross Blue Shield is looking for a Business Analyst to support enhancement or maintenance of a membership portal. The hired employee will be responsible for working with Product Owners, working with developers and testers, and write user stories all within an Agile environment. Required Skills: 3-8+ years of experience as a Business Analyst in an enterprise-level environment (multiple teams within an Agile environment) working on a software upgrade/maintenance. Experience writing user stories Location: Hybrid, 1-2 times a week in Reston, VA If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.

Technical Business Systems Consultant 4 Duration: Contract We are seeking a Technical Business Systems Consultant 4 to join our team in Charlotte, North Carolina. This role involves managing the full User Acceptance Testing (UAT) lifecycle, collaborating with stakeholders, and ensuring that business objectives are met. The position requires expertise in UAT, QA, or software testing, particularly within financial services or enterprise systems. The ideal candidate will have strong analytical and communication skills, as well as proficiency in tools like JIRA, Octane, and SQL. Responsibilities: Own and manage the full UAT lifecycle, including planning, execution, defect tracking, and final approval. Lead test strategy development, test case creation, and regression suite design aligned with business objectives. Collaborate with stakeholders, product managers, and developers to ensure acceptance criteria is achieved. Document and communicate test results, traceability matrices, and defect logs using JIRA and Octane. Participate in review sessions with business users and technology teams to validate functionality and gather feedback. Qualifications: 5+ years of experience in UAT, QA, or software testing in financial services or enterprise systems. Strong knowledge of Agile methodologies. Proficiency in JIRA, Octane, and SQL. Experience with enterprise platforms such as Oracle OBPM, FCUBS, and OBLM is a plus. Excellent analytical, documentation, and communication skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $52 - $67 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

BA with product knowledge of Securities and Reference Data in Capital Markets includes wide range of securities from Equities, Bonds, Futures, Options, Structure Products, Loans etc and other related reference data viz. countries, currencies, industry classifications, indexes, entities/issuers etc. Ideally someone who worked in establishing a MDM in those areas. Or someone who used these products in helping build front office trading/risk systems using these products

Role: RPA Business Analyst (UiPath RPA) Type: HYBRID- 2 days onsite Willing to relocate is OK. UiPath Certification is a big plus. We are seeking a highly experienced RPA Business Process Analyst with deep expertise in UiPath and Document Understanding Your insights will help drive operational efficiency and scale automation adoption across the organization. Key Responsibilities Lead end-to-end process discovery, mapping, and analysis efforts using Document Understanding, Task Mining or equivalent tools to uncover automation opportunities. Collaborate with business stakeholders (process owners, subject matter experts) to understand current-state workflows, pain points, KPIs, and desired outcomes. Elicit, document, and validate functional and non-functional requirements in clear artifacts (e.g. process maps, user stories, use cases, business requirement documents, PDDs). Perform complexity assessment, ROI analysis, and feasibility studies for automation candidates. Support pilot implementations, user acceptance testing (UAT), go-live, and post-deployment stabilization. Act as a liaison between business, IT, and RPA teams to manage change, risks, and stakeholder communication. Required Qualifications & Skills 5+ years of experience in business process analysis, process improvement, or operations roles with exposure to automation programs. At least 2-3 years of hands-on experience with Document Understanding, UiPath Task mining / Task Capture, especially in leveraging AI in Process documentation Proven track record of leading discovery workshops, mapping complex processes, and identifying scalable automation opportunities. Solid understanding of business process modeling techniques. Excellent communication and stakeholder management skills - able to bridge between technical teams and business users. UiPath Certification is big plus.

Job Title: Business Systems Data Analyst Work Schedule: Hybrid Responsibilities: • The Client is seeking a Sr. Business Systems Data Analyst to join our team and play a critical role in an IT-driven initiative to retire legacy functionality and implement modern solutions in support of the Enterprise Data Warehouse (EDW). •This position involves conducting impact analyses, gathering new requirements, and collaborating with technical teams to ensure a seamless transition of existing processes, reports, and analytics to the new platform. • The ideal candidate will have a strong analytical mindset, exceptional communication skills, and the ability to navigate complex data environments. • They will serve as a liaison between business users, IT teams, and the EDW technical teams to align technical solutions with business objectives. Additional Notes: • Mid to Senior level • Functional experience in the Finance area - collecting requirements • Mid to advanced SQL - data quality check, data profiling, dimensional modelling experience • Primary source systems - SAP and SFDC platforms (supports 90 to 100% of the data for this role) • Any ERP systems experience • Not a core functional thing • Analytical, troubleshooting • Documentation • Maintain red logs for Master data programs • Tableau dashboards • Interview: 2 rounds (pseudo logic SQL based interview) Key responsibilities include: • Performing impact assessments, defining business and technical requirements, supporting data migration efforts, validating new functionality, and ensuring a smooth adoption of the new system. • The candidate will also identify opportunities for process improvement and maintain data quality and governance throughout the transition. • If you have experience in enterprise data systems, process analysis, and a track record of successfully delivering complex initiatives, we'd love to hear from you Roles and Responsibilities: • Demonstrated ability working with business/functional leads to understand the business process flows and source system (SAP/SFDC) dependencies. • Experience collecting requirements and artifacts for data model design and implementation. • Ability to effectively communicate and collaborate with both technical and non-technical stakeholders. • Validate the accuracy and relevance of the models by analyzing their outputs and ensuring alignment with business objectives. • Provide ongoing support to business users, addressing their questions and concerns related to data analysis and reporting. • Excellent analytical and problem-solving skills, with a keen eye for detail. • Understanding of Data quality and governance best practices/methodologies • Create and maintain user guides, reference manuals, and training materials as appropriate. Skills & Experience: • 5+ years of experience in a highly analytical role. • Prior experience working with Finance and Billing data (Quote to Cash, GL) • Prior experience in at least one ERP systems is preferred (SAP, Oracle or SFDC) • Experience creating visualizations with Tableau. • Strong SQL skills, ability to perform optimized querying involving multiple tables and subqueries • Strong problem-solving, quantitative and analytical abilities • Excellent written and verbal communication skills. About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Manish Rajput (****************** / *************** for more details.

Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data. Moderate to Advanced SQL skills (writing complex queries is a plus) Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background Metadata/Data Governance Regulatory Reporting Data Management Framework SQL Data Quality

Contact Center Business Analyst Duration: 12+ Months Contract Contact Center Business Analyst Key Responsibilities • Good understanding about Contact Center Technology(CCT) Concepts • 7 + years of experience in technical writing of business requirements • Reviews, analyzes, and evaluates information technology systems operations. • Determines user needs and requirements and recommends ways to improve systems. • Serves as primary point of contact between users and engineering/development staff. • Identifies, documents, reports, and tracks system issues. • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. • Design and optimize CX features in voice and chat applications to enhance user experience. • Develop detailed documentation and specifications for development and implementation. • Support the testing and deployment of new features and enhancements. • Provide ongoing analytical support to ensure continuous improvement of applications. Required Qualifications • Proven experience as a Business Analyst in Contact Center domain. • Strong understanding of voice/chat applications in customer interaction environments. • Excellent analytical skills and ability to translate business requirements into technical specifications. • Experience with Agile methodologies and project management tools. • Strong communication skills, both written and verbal, with the ability to present complex information clearly. • Ability to work independently and collaboratively in a fast-paced environment. • Experience in the telecommunications industry. Regards, Hasan Choudhary (Executive Recruiter ) Tel - ************ Fax - ************ Email - **************** Planned Leave :

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Business Analyst Hybrid - Onsite Charlotte, NC 1 Year Contract No C2C Vendors MAJOR DUTIES AND RESPONSIBILITIES Daily technical and functional support of meter reading and field service applications. Conduct usage and system problem analysis and resolution at local and remote locations. Develop and document the problem resolution with internal and external technical resources. Interface with end users on existing business processes Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Tactics and practices of business analysis Principles of robust software testing approaches System life cycles and systems development (SDLC) Information technology best practices, standards, and terminology Skilled in: Analysis and troubleshooting of an integrated software application Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis Writing and executing structured test plans Working in an AGILE environment Customer service (MUST possess technical skills to guide less technical users) Interpreting functional and technical requirements for both real-time and batch application interfaces Ability to: Understand and follow technical design specifications Communicate technical topics to all levels of technology users Devise procedures to solve moderately complex information systems problems Must be able to work multiple days in-office Trouble-shoot a technology stack (client & server). MAJOR DUTIES AND RESPONSIBILITIES Daily technical and functional support of meter reading and field service applications. Conduct usage and system problem analysis and resolution at local and remote locations. Develop and document the problem resolution with internal and external technical resources. Interface with end users on existing business processes Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Tactics and practices of business analysis Principles of robust software testing approaches System life cycles and systems development (SDLC) Information technology best practices, standards, and terminology Skilled in: Analysis and troubleshooting of an integrated software application Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis Writing and executing structured test plans Working in an AGILE environment Customer service (MUST possess technical skills to guide less technical users) Interpreting functional and technical requirements for both real-time and batch application interfaces Ability to: Understand and follow technical design specifications Communicate technical topics to all levels of technology users Devise procedures to solve moderately complex information systems problems Must be able to work multiple days in-office Trouble-shoot a technology stack (client & server). TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

Employment Type :- W2 Job Title: Product Analyst Duration: 12 Months Contract (Possible extension or conversion) Responsibilities: • Partner with the product owner to build business visibility through reports, processes, presentations, and other communication channels • Assist with user research and story writing • Obtain knowledge of and ability to perform any of the following key activities within a product team: process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis • Develop and execute quality assurance plans • Support change management functions to ensure successful implementation of work • Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings • Utilize data to help teams develop and implement solutions • Help keep teams on track by ensuring outcome measurement • Work with enterprise partners to build empathy and understanding about our audience • Help consolidate user feedback, user research, employee feedback, etc. • Must be comfortable interacting and reaching out to various leaders at *** and, at times, managing expectations across multiple business units at once • Be comfortable thinking quickly on your feet • Build rapport quickly with key leaders across the company • Work through ambiguity and be a self -starter who can easily set own deadlines and expectations for accomplishing key deliverables • Feel comfortable presenting and representing working software in front of large audiences • Eager to learn and ready to navigate complex landscape of products and services within *** Required/Basic Qualifications: • Bachelors degree; in addition to required degree, six (6) years related work experience • In lieu of Bachelors degree(s) AND 6 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience Name :- Vishal Singh Email :- ********************************** Job ID :- 25-53179 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Our client is starting up a new AI team and they are looking for a college graduate who is interested in growing with them! This position will start out as a contract and has potential to convert to a permanent role. Sorry no sponsorship/transfers or CPT/OPT visa's are being considered at this time. Strong preference will be given to local candidates. Minimum qualifications: Currently enrolled in a masters degree program or graduated within Product Management, Computer Science, Engineering, Data Science, Mathematics, Statistics, or a related technical field. Internship or Teaching Assistant experience in product management, software development, or a similar technical field. Experience with AI enablement and training. Experience leading entrepreneurial efforts or outreach within organizations while building cross-functional relationships. Ability to train business on AI solutions/tools Experience building agents in copilot studio Ability to gather business requirements Working on a low code/no code power platform Experience with LLM agents Preferred qualifications: 1+ years of experience applying AI/ML concepts to build products or features through relevant internships, capstone projects, or other academic work. Experience with methodologies aimed to drive product development and delivery. Knowledge of programming languages, data analysis, business case/modeling, pricing, or design. Ability to work 3 days onsite in Raleigh, NC Ability to communicate in English fluently, to support cross-functional business relationships in the region. Excellent problem-solving, organizational, investigative, and critical thinking skills. Previous experience in training.

Tableau Administrator PostgreSQL pg Admin Specialist We are seeking a highly skilled Tableau Administrator with deep expertise in Tableaus PostgreSQL repository and proficiency in pg Admin The ideal candidate will be responsible for managing Tableau Server infrastructure optimizing data connections and ensuring seamless integration with PostgreSQL databases for enterprise reporting and analytics. Key Responsibilities Manage user access permissions and roles on Tableau Server Monitor server performance and usage metrics Perform upgrades patches and backups Connect Tableau to PostgreSQL databases using native drivers Navigate and query Tableaus internal PostgreSQL repository for auditing and usage analytics Use pg Admin to manage database schemas run queries and troubleshoot performance issues Create and maintain live and extract connections to PostgreSQL Ensure data integrity and refresh schedules are optimized Implement row level security and data governance policies Audit user activity and dashboard usage via PostgreSQL repository tables Work closely with data analysts developers and business stakeholders Provide technical support and training for Tableau users Required Skills Qualifications 3 years of experience administering Tableau Server and Desktop Strong SQL skills and hands-on experience with PostgreSQL Proficiency in pg Admin for database management and troubleshooting Familiarity with Tableau repository tables eg workbooks views users Experience with performance tuning and capacity planning Excellent problem-solving and communication skills Preferred Qualifications Tableau Certified Associate or Specialist Experience with enterprise BI environments and data warehousing Familiarity with scripting Python Bash for automation Power BI Administration Responsibilities Manage and maintain Power BI workspaces and datasets Configure and monitor on premises data gateways for reliable connectivity Track and analyze usage metrics to optimize performance and user engagement Administer user roles and permissions to ensure secure access to reports and dashboards Ensure data refresh schedules are properly configured and executed without errors Collaborate with stakeholders to support Power BI reporting needs and troubleshoot issues

🚨 Now Hiring: DSS Java Programmer Analyst 4 (778541) 📍 Glen Allen, VA (Hybrid) Available (Max 2 Submittals) We are seeking an experienced Java/JEE Developer to support an upgrade from WebSphere 8.5.5 to WebSphere 9, migrate applications to Java 8, and remove IE11 compatibility settings. 🔧 Key Skills Required Java/JEE, JSP, JavaScript Struts 1.x & 2.x WebSphere (8.5.5/9) EJB, JPA Oracle Experience fixing Veracode SAST flaws Ability to develop user stories 📍 Work Setup Hybrid - Glen Allen, VA Must reside within the United States (per VA security policy). Candidate must be able to come onsite Mondays. If you are interested or know someone who might be a great fit, feel free to message me or share your updated resume! 🚀

SteerBridge Strategies - SDVOSB Strategies SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business (SDVOSB) delivering mission-critical professional services to the U.S. Government and private sector. Our strength lies in our people-especially the veterans whose discipline and leadership anchor our mission. At SteerBridge, we empower talent and create meaningful pathways for those committed to excellence. About the AI/ML Spares Project Our AI/ML Spares Project is reshaping aircraft readiness through advanced analytics, data optimization, and machine learning. The goal is to dramatically increase parts availability, reduce maintenance turnaround times, and ensure faster, more predictable readiness outcomes. Role Overview We are seeking a highly skilled Data Analyst to support this mission on-site at MCAS Cherry Point. Responsibilities include improving data integrity, collaborating with Marines at the squadron level, refining data entry and extraction processes, and serving as the bridge between legacy systems and modern AI/ML analytical environments. Requirements • U.S. Citizenship required • Active security clearance or ability to obtain one • Bachelor's degree in Computer Science, Engineering, or related field OR 8 additional years of experience (16 total) • Minimum 8 years of relevant data analytics experience Core Responsibilities • Extract, clean, and analyze data from aviation maintenance systems • Identify patterns and trends using advanced analytics • Build dashboards, charts, and visualizations • Present findings to leadership and stakeholders • Perform SQL and Excel-based analytics • Improve data governance and access controls • Develop tools and frameworks for self‑service analytics • Monitor data quality and reporting processes • Collaborate with Marines to enhance data practices Professional Qualifications • Experience generating analytical insights for complex data programs • Strong SQL and relational database experience • Ability to translate business needs into reports and dashboards • Experience with data quality auditing and governance • Excellent communication and presentation skills • Ability to influence in a multidisciplinary, matrixed environment Benefits • Health, Dental, and Vision Insurance • Life Insurance • 401(k) with employer matching • Paid Time Off • Paid Federal Holidays SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law. We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

A leading pure-play ServiceNow consultancy is opening a brand-new office in Charlotte and this is your chance to be part of the founding team. If you're an experienced ServiceNow Business Analyst looking for a role where you can shape processes, influence culture, and grow your specialisms, this is the opportunity you've been waiting for. Why join? Be part of a new office launch and help define how things are done from day one. Work with a ServiceNow-focused organization, giving you the chance to deepen your expertise and certifications. Hybrid working model: 3 days onsite in Charlotte, 2 days remote. Exposure to enterprise-level projects and cutting-edge ServiceNow implementations. What you'll do Collaborate with stakeholders to translate business needs into ServiceNow solutions. Lead design, configuration, and implementation of ServiceNow modules (ITSM, ITOM). Drive process improvements and automation opportunities. Act as a trusted advisor on ITIL best practices. Mentor junior consultants and contribute to team growth. What we're looking for 5+ years as a Business Analyst, ideally in ITSM consulting. Strong ServiceNow platform knowledge (Incident, Change, Problem, Service Catalog). ITIL experience; certifications preferred. Excellent communication and stakeholder management skills. ServiceNow certifications (CSA, CAD) and Agile experience desirable What's on offer Competitive salary + performance bonuses. Comprehensive benefits package. Professional development and certification opportunities. The chance to make an impact from day one. Apply now online for a confidential conversation.

4 days/week ON SITE - No exceptions! ON SITE REQUIRED: 4 days/week (no Exceptions). Parking is available on site at no cost. ABOUT THE ROLE This is a BSA role NOT a BA role and calls for a seasoned Senior Business Analyst with Systems Analyst experience. Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple business lines and supporting a portfolio comprised of a wide variety of custom applications and third-party platforms and integrations. As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. Assignments may include analysis and design of new features and platform implementation as well as partnering with both business stakeholders and technical resources to prioritize, manage, troubleshoot and implement small to medium-size enhancement. Problem-solving and triage support for urgent production break fix resolution is also required. The applicant will perform a variety of tasks simultaneously working in a matrixed environment. A certain degree of creativity and latitude is required. The applicant must rely on limited experience and judgment to plan and accomplish goals. In addition, the analyst will be responsible for mentoring and assisting junior members of the team as they work to grow their BSA skillset. Candidates will be expected to: Workplace Fundamentals - Demonstrate excellent meeting facilitation and time management during the course of assignments - Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time - Competently and professionally interact with, set expectations and resolve requirements & prioritization conflicts with stakeholders at all levels of the organization - Have excellent level appropriate and concise communication skills BSA Skills - Perform & appropriately scale BSA-related tasks & activities for work efforts of various sizes (from small maintenance items and defects to large projects) - Ensure SDLC processes are being followed - Product thorough User Stories with sufficient Acceptance Criteria Development and Specification necessary to support the product owner, SME, development and quality assurance stakeholders - Acquire full understanding of business vision for project, enhancements, and defect remediation - Make recommendations to business on best practices - Provide business analysis support for project requests making sure to examine build vs. buy options that may be available and align with business strategic goals including cost / benefit analysis for new efforts. - Effectively use various elicitation techniques (JAD sessions, interviews, surveys, shadowing, etc.) to ensure that the true business need and intent is understood and well documented. (RFPs, SOWs, business requirements, business processes, flows, etc) - Formulate and document well-formed user stories with detailed acceptance criteria - Understand how change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements - Provide design support for technical teams in planning and execution of project design sessions prior to development iterations to identify and specify logical system design - Work with Development Lead / System Engineer as liaison to communicate business requirements through elicitation of additional technical requirements - Gather integration requirements for data to include identification and assessment of data sources and creation of source/target mappings - Adapt current integration processes to accommodate changes in source systems and new business user requirements - Partner with technical and quality assurance resources to ensure that requirements are implemented and tested per the acceptance criteria - Assist Product Owners with UAT planning and execution integrated with QA test planning (as needed) Additional Skills: - Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio) - Proven knowledge of Web Application Concepts - Proven knowledge of Client / Server Application Concepts - Effective Meeting Facilitation, Conflict Resolution and Negotiation skills - Mentor & provide guidance to junior members of the team - Experience with HR systems and eCommerce implementation Skills required:- Write clear, accurate, and testable requirements as user stories with well-defined acceptance criteria - 3 years Develop and maintain documentation to communicate business processes, system functionality, and support materials - 3 years Produce interface requirements and supporting artifacts, including source-to-target mappings - 3 years Lead and participate in requirement-gathering sessions, problem/opportunity discussions, and UAT facilitation - 3 years Create basic SQL SELECT queries to locate, analyze, and summarize data - 2 years Demonstrated ability to quickly learn new systems, processes, and procedures - 3 years Manage multiple complex assignments independently with minimal oversight - 3 years Investigate issues/opportunities thoroughly, analyze root cause, and define required resolution activities - 3 years End-to-end SDLC experience across Agile, Waterfall, and hybrid models - 5 years Ability to read and interpret vendor API documentation - 1 year (highly desired) Experience as a BSA supporting or implementing HR and/or eCommerce platforms - 1 year (highly desired) Proven partnership experience working with vendor support teams - 1 year (highly desired) Hands-on use of Atlassian JIRA for requirements management and tracking - 1 year (highly desired)

Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Experience in federal government contracting, compliance, SAP, MS Office Suite, FAR / DFARS, leading and influencing without direct authority. Basic Qualifications Bachelor's Degree and 3 years of experience. Master's Degree and 1 year of experience. 4 years of related exempt experience can be substituted for Bachelor's degree. 8 years of non-related exempt experience can be substituted for Bachelor's degree.