Technical business analyst jobs in Greenville, SC

We are seeking an experienced Business Analyst with extensive Salesforce expertise to join our growing team and help us maximize the value of our Salesforce platform across the organization. The Business Analyst will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce solutions meet business needs and align with company goals. This role requires strong analytical skills, a deep understanding of Salesforce capabilities, and proven experience gathering requirements, designing solutions, and supporting implementation. Key Responsibilities Translate business needs into clear, actionable functional and technical specifications. Work closely with Salesforce developers, administrators, and cross-functional teams to design and deliver effective solutions. Support data analysis, reporting, and dashboard creation to drive decision-making. Identify system gaps and recommend enhancements to optimize Salesforce use. Lead testing efforts, including test planning, execution, and documentation. Provide training, support, and guidance to end users to maximize adoption and efficiency. Create and maintain process documentation, workflows, and standard operating procedures. Qualifications Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience). 5+ years of Business Analyst experience, with at least 3 years focused on Salesforce. Strong knowledge of Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud. Hands-on experience with Salesforce configuration, reporting, dashboards, and workflows. Familiarity with Salesforce best practices, governance, and release management. Excellent communication, problem-solving, and analytical skills. Ability to manage multiple priorities and work with stakeholders at all levels. Salesforce certifications (Administrator, Business Analyst, or other relevant) strongly preferred. Why Join Us Competitive salary Weekly pay Medical, dental, vision, 401-K and more Professional growth opportunities Opportunity to make a direct impact on business transformation initiatives

(Expertise in Payroll tax and Multistate) Works with and analyses the payroll financial management information systems to achieve business objectives including coordination of bi-weekly payroll, preparing statistical and financial reports, providing system documentation and training, resolving business process issues and identifying process enhancements required to improve operational effectiveness. Accountabilities Responsible for managing and processing bi-weekly payroll that includes but is not limited to creation of all new payroll jobs; coordination with I/S, H/R and Financial Systems; monitoring output for accuracy and correction of errors; payroll information generated in appropriate format and sent to outside agencies, internal accountants and management. -20% Responsible for training, ongoing consultation and assistance to timekeepers and managers. Conducts Prisma Health user training. Proficiency in PowerPoint. Responsible for maintaining the timekeeper security aspect of timekeeping system. -8% Responsible for creating and generating bi-weekly and ad hoc financial reports for management, staff and outside agencies including outside auditors. Responsible for completion of analysis requirements generated by these reports. Proficiency in use of system application tools including multiple report writers used by payroll and GL system, import/export features, Access and Advanced Excel. -15% Manages identification and monitoring of automation of secondary jobs. Manages the processing of special pay requests. Works closely with H/R for review of those requiring H/R approval. Coordinates with H/R, I/S and Financial Systems. -20% Responsible for account reconciliation, analysis and reporting of payroll accounts. Responsible for updating HR/Payroll system to maintain accuracy with GL system. Coordinates with Payroll Manager, Director and Manager of accounting, accounting staff, H/R, I/S, employees and outside agencies. -15% Responsible for analyzing repayments due to over-payments or underpayments. Prepares all necessary documentation to comply with IRS regulations and Prisma Health policy. Works closely with payroll manager to ensure that the process has been completed and follows up to ensure complete repayment. -10% Responsible for quarterly and yearly reconciliations and multiple state filing requirements for payroll reporting on multiple companies including but not limited to IRS, State Departments of Revenue, SC Economic Development, Employment Security Commission, Workers Comp. Responsible for coordination of payroll audits and inquires regarding these filings. -5% Develops documented procedures for payroll staff, timekeepers and managers. Works closely with H/R, Financial Systems and I/S. -3% Evaluates and recommends system enhancements to improve business process and support business objectives exploring innovative solutions to achieve process efficiencies and maintain cost effectiveness. Works closely with H/R, Financial Systems and I/S. -2% Attends meetings and participates on committees as directed. Represents department at conferences. Assumes responsibility for operational decisions in Manger's absence. Maintains and upgrades education and technological skills. -2% Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Bachelor's Degree in accounting, finance, or management. 5 years of experience in payroll- Healthcare experience preferred. Required Certifications/Registrations/Licenses CPA or CPP In Lieu Of The Minimum Requirements Listed Above Bachelor's degree in another field of study will be considered with 7 years of payroll, accounting, or finance experience 7 years financial accounting/analyst/payroll experience will be considered in lieu of CPA/CPP requirement. 10 years financial accounting/analyst/payroll experience and a CPP certification will be considered in lieu of a bachelor's degree. Other Required Sills and Experience Master's degree or equivalent formal training in field of specialization - preferred Knowledge and experience with: INFOR financial software; Lawson H/R Payroll software system; Kronos Timekeeping system; Crystal report writing; Training of end users; Account analysis and reconciliation - preferred

Gardner-Webb university is seeking a Data Coordinator and Administrative Specialist for Digital Learning Enrollment to provide comprehensive customer service in a high-volume and challenging, fast-paced environment by performing a variety of responsibilities. ESSENTIAL DUTY AND RESPONSIBILITY IS TO PROVIDE ADMINISTRATIVE AND DATA SUPPORT TO THE AVP FOR DIGITAL LEARNING ENROLLMENT AND ALL DIGITAL LEARNING STAFF IN PERFORMING THE FOLLOWING RESPONSIBILITIES: Input all Digital Learning applications into AppXtender and add all application materials as needed Run background checks for various programs Manage general email inboxes for the department Route readmission applications to appropriate departments for approval Maintain detailed record of communication with students and coworkers in Slate Perform office support duties which may include scanning documents, distribution and processing of mail, and filing Greet prospective students and guests at the front desk, and disseminate information as needed Maintain document scanning in Banner, AppXtender, and Slate Oversee filing and storage areas Stay informed of materials required to complete application process and assist students and departments as needed Maintain accurate data records in Banner and Slate Provide data support to Enrollment Development Officers, Success Coaches, and others in the department Work in conjunction with the Graduate Assistant(s) to ensure that all support staff duties are completed Assist students with the application process by reviewing and recording appropriate student information Foster open avenues of communication between the Digital Learning Office and all other on-campus departments Assist the Digital Learning Enrollment staff with any other responsibilities as needed Education and/or knowledge, skills, abilities: Minimum requirement: Associate's Degree from a regionally accredited college or university; two or three years related experience and/or training; or an equivalent combination of education and experience. Knowledge of Microsoft Office Suite Excellent organizational and problem-solving skills Excellent interpersonal communication skills (face-to-face, phone, and email) Proficiency in data gathering, summarizing, and reporting Ability to work independently as well as collaboratively Ability to maintain accurate and well-organized records Ability to maintain confidentiality Ability to acquire new knowledge and develop new skills Ability to utilize critical thinking and problem-solving skills Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission. Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

Software People, Inc. is a total software consulting and services company that combines expertise and advanced technology like nobody else does. Software People is in the business of helping its customers function more productively and profitably through a full range of specialized staffing and project implementation products and services. It specializes in the areas of Systems Integration, EAI, ERP, CRM, Business/Data Warehousing, and Custom Application Development for vertical markets including healthcare, financial services, insurance, telecommunications, insurance and energy. Qualifications Skills Needed • Demonstrated experience as change agent/leader for major process/system transformation • Experience and relentless focus on performance-based process management including ability to recognize key metrics • Demonstrated experience using business process modeling as a tool for organizational and process transformation • Experience using modern commercial rules engines • Experience working on large technology/systems projects including product vision/management and requirements development • Understanding of IT development lifecycle processes including experience working in agile environments • Knowledge and experience with the BizAgi BPM tools • Knowledge and experience with modern commercial rules engines • Knowledge and experience with business activity monitoring (BAM) • Knowledge of healthcare insurance principles and processes • Medicaid eligibility system/business operations experience • Medicaid Management Information System (MMIS) experience • Medicaid operations experience • Public sector and/or academic environment experience is a plus Thanks Sandeep Sandeep Jain Software People Inc. ********************* [email protected] Ph: ************, ************, ************ © Fax: ************ Certifications: SBA 8a/SDB, WBENC, NJ MWBE, NY MWBE, VA SWaM, DE OMWBE Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Qualifications MDM Business Analyst/Architect Duration: - 12+ months Description/Responsibilities: Our client is implementing a brand new master data management (MDM) platform STIBO (also known as Standard Enterprise Platform or STEP). Objective of the program is making STIBO as the single source for all product information. The program is split into various phases based upon logical product domain areas (phases/releases) like new item creation, warehouse, direct store delivery (DSD). The scope includes integration and migration with respect to current legacy systems. There is a specific phase/release dedicated to retirement of legacy thereby making STIBO as the system of record. The last two major phases includes extending MDM to two other areas i.e. vendor and location (e.g. store, facility, warehouse etc.) followed by basic product life cycle management (PLM). Position Requirements/Technical Skills: Preferably, the candidate should have been an architect or lead developer within STIBO software platform. Experience within retail industry is preferred but it has to be related to product area. The candidate should work closely with the senior functional candidate role and be well versed with typical MDM solutions. Candidate should be able to liaise across business teams, (understand requirements), and, provide functional content details. This would help drive enable architect, technical and business analysts to begin formulating technical solutions. The candidate should possess excellent organization skills, communicating skills and help facilitate in arriving to key business decision-making. The candidate is to engage/report directly to the program manager; work closely with the client's SME in order to establish cadence and understanding of the overall goals & objectives of the program. Additional Information All your information will be kept confidential according to EEO guidelines.

DPR Construction is seeking a strategic and detail-oriented Data Analyst to lead the development and management of our company-wide dashboards. This role will primarily focus on aggregating and summarizing key metrics from across the organization, with a special emphasis on dashboards that support our Enterprise Goals & Objectives and other strategic initiatives. This role will partner with our data analytics and engineering team members to identify the key metrics we want to move into our company-wide dashboards and assist in building the framework and consumption layers for ensuring our company-wide dashboards are aligned with more detailed workgroup specific dashboards. Responsibilities Strategic Partnership / Roadmap / Execution / Delivery * Develop and maintain relationships with business stakeholders across all functional groups of DPR. * Develop a deep understanding of their processes, tools, and goals, and be able to speak to how our developed KPIs speak to those goals. * Create, maintain and communicate detailed schedules for this wide-ranging KPI development. * Coordinate technical teams performing development of KPIs and communicate progress to business teams. * Create, maintain and execute quality control and practices to ensure that we deliver accurate information to end-users Visualization / Storytelling: * Work with stakeholders to understand and align on business requirements * Create and maintain dashboards and Apps, as required * Deliver actionable insights to improve business processes and drive strategic conversations * Track and monitor usage metrics to understand and measure adoption/impact of analytics * Complete Ad-Hoc Analysis as required Troubleshoot Issues / Failures: * Identify root source of data integrity issues (report, DFL, data warehouse, source system) * Troubleshoot and solution data integrity issues in visualization tool Data Modeling and ETL: * Create complex data models in visualization tool, and make transformations as needed * Query Data Warehouse using SQL to quickly analyze datasets * Clean data, as required * Identify potential new datasets to add to the Data Warehouse * Identify potential new integrations between source systems and the Data Warehouse * Work with Technical Analysts to build requirements for views in DBT and the data warehouse Documentation * Work with Data Engineering in the development and maintenance of the data catalog * Create and maintain documentation of queries, transformations, and refreshes for reports Security / Governance * Follow, implement, and enhance data security and governance guidelines * Create, maintain, and implement security for DFLs * Review requests and grant access to DFLs, Reports, and Apps, as needed * Create and maintain RLS in visualization tool, where needed * Work with business stakeholders to understand and set security requirements, with regards to build access and view access Change Management * Complete impact analysis on reports when changes are made to source systems or tables upstream * Identify, quantify, and communicate impacts to stakeholders and customers Coordination / Collaboration / Prioritization * Identify opportunities for data collaboration and integration between disciplines * Coordinate alignment, as applicable, across other T&I groups * Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery * Work with stakeholders to prioritize requests and initiatives based on business impact and resourcing * Participate in Focus Group meetings to align support functions Training / Data Literacy * Train end-users on how to use and interpret information/insights on deployed dashboards/reports * Train end-users on how to build reports themselves * Provide "on-the-job' training to business stakeholders when needed * Work with Data Engineering and others to develop and maintain tool for Self Service Analytics * Increase data literacy of business stakeholders through targeted trainings and conversations * Identify opportunities to improve data literacy throughout DPR Data SME * Operate as the Subject Matter Expert for the business across data availability, quality, processes, and technology * Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users * Ensure source of truth system(s) are identified and operational Qualifications * Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience. * Proven track record of managing large-scale analytics projects spanning multiple functional groups. * Experience guiding business partners (who may have limited experience with technology and data) through the process of KPI development. * Construction Experience including knowledge of industry trends, terminology, and typical processes is strongly preferred. * Passion for the use of data and business intelligence principles and their ability to optimize business outcomes. * Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data. * Analytic skills, including data mining, evaluation, analysis, and visualization. * Ability to create semantic data models and understand dependencies between source systems. * Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows. * Experience with consuming APIs from the client side including REST and GraphQL. * Experience with SQL scripting required. * Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making. * Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed. * Demonstrated success in building trusted relationships with internal/external clients and customers. * A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Must have hands-on experience working with Enovia V6 2012 x& beyond 10 years' Experience in Enovia V6 with all centrals New Product Introduction (NPI) / Inquiry to Order (ITO) - ITO to/from PLM integrations including any integrations with ERP. Project Management and Demand planning Needs to know in detail level the technical functionality of VCC to guide the discussions on how to leverage the OOTB functionalities. Able to coordinate internal resources for testing, but also support and coordinate testing activities during SIT and UAT Experience in gathering requirements and functional specification documentation Proven experience in leading workshops to identify requirements, provide solutions and validate design/configuration Minimum 6 yrs. strong experience as business analyst or onsite delivery role Must have experience in Enovia centrals Implementation experience in Enovia V6 2012x & beyond (designing and developing solutions in Enovia) Enovia upgrade experience Expertise in C,C++, MQL,Java Installation & Configuration experience desired Knowledge of OOTB feature of various Centrals Functional understanding of Item & BOM Management, Compliance Management, Change Management and Manufacturing Process Experience in Energy & Hi-Tech Industry preferred but not mandatory Qualifications Ability to work independently; lead small teams focused on specific work streams of larger projects Strong oral and written communication skills Good Analytical skill, Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Eagerness to mentor junior team members Proficient use of Power Point presentation tool, and MS office tools. Proven writing skills for mass communication. Ability to document use cases, requirements and relevant technical documentation. Demonstrated leadership and team-building skills Knowledge of six sigma is added advantage Bachelor's degree in Engineering or relevant discipline Additional Information Job Status: Full Time Eligiblity: GC or US Citizens Share the Profiles to mkonni(@)1stitsolutions.com Contact: ************ Keep the subject line with Job Title and Location

Temp Systems Business Analyst Responsibilities • Bachelor's or Master's degree in Computer Science or related field or equivalent work experience • 8 to 10 years' experience in various aspects of systems development, including development, architecture, project management, business analysis, UI design, information architecture and data modeling.

Reliable Automatic Sprinkler Company is seeking a Manufacturing Business Analyst with strong knowledge of manufacturing operations and Microsoft Dynamics 365 (preferably D365 Finance & Operations). This role is responsible for analyzing, designing, and optimizing supply chain processes across production planning, inventory management, warehouse management, and logistics. The ideal candidate will serve as a liaison between supply chain stakeholders and IT teams, ensuring that business requirements are translated into effective D365 solutions. How You Will Help * Collaborate with Supply Chain, Manufacturing, Procurement, and IT teams to gather and document business requirements related to supply chain processes. * Translate business needs into functional specifications, process flows, and use cases for Microsoft Dynamics 365 F&O (particularly SCM modules). * Analyze current business processes and identify areas for improvement or automation within the ERP system. * Configure, test, and support D365 functionality related to: * Product Information Management * Configure released products, product variants, item groups, and product categories. * Support lifecycle tracking of raw materials, subassemblies, and finished goods. * Ensure correct setup of item models, dimensions, units of measure, and inventory valuation methods. * Collaborate with engineering and quality teams to manage BOM and formula versions. * Validate data integrity of item attributes and cross-functional dependencies (e.g., costing, planning, sales). * Inventory and Warehouse Management * Set up inventory journals, tracking dimensions, batch and serial control, and inventory statuses. * Support location directives, inventory reservations, cycle counting, and stock adjustments. * Configure warehouse hierarchies, wave templates, replenishment strategies, and work templates. * Collaborate with warehouse and logistics teams to improve inventory accuracy and warehouse efficiency. * Monitor inventory transactions for accuracy and timeliness, identifying and resolving discrepancies. * Production Control * Set up and maintain production routes, operations, resources, and cost categories. * Assist in configuring production order types, scheduling parameters, and job card journals. * Provide support for discrete manufacturing processes including order release, execution, reporting, and costing. * Monitor production order progress, material consumption, and output reporting to ensure accuracy. * Coordinate with operations to implement lean practices and eliminate non-value-added steps in production workflows. * Transportation Management * Configure transport modes, freight rates, route plans, and carrier assignment rules. * Support inbound and outbound shipment processes, including load planning and rate shopping. * Integrate transportation plans with warehouse work to streamline staging and loading activities. * Assist with freight reconciliation, carrier invoicing, and tracking logistics performance. * Facilitate communication between shipping/receiving and third-party logistics providers. * Support data integrity efforts by defining data standards and coordinating master data updates related to vendors, parts, BOMs, and routings. * Develop and execute test cases for UAT, integration testing, and regression testing of supply chain features. * Provide ongoing production support and user training for D365 supply chain users. * Assist in managing change requests, system enhancements, and issue resolution through tools like Azure DevOps or ServiceNow. * Participate in cross-functional projects and ERP upgrades or rollouts. * Work with external vendors, consultants, and internal stakeholders to ensure successful project execution. What You Will Bring * Bachelor's degree in Supply Chain Management, Business, Industrial Engineering, Information Systems, or a related field. * 5-7 years of professional experience as a Business Analyst or Functional Analyst in a manufacturing or distribution environment. * Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations, especially Supply Chain Management modules. * Solid understanding of supply chain processes (procure-to-pay, plan-to-produce, inventory control, demand forecasting, and logistics). * Familiarity with Logistics and Transportation Management systems. * Proven experience with business process mapping, gap analysis, and documentation. * Experience with enterprise-level ERP implementations or optimizations. * Experience with shop floor devices; handheld scanners, label printers, and shop floor control kiosks. * Proficient in Microsoft Excel, Visio, and PowerPoint; familiarity with Azure DevOps and Power BI is a plus. * Excellent communication skills to facilitate discussions between technical and non-technical stakeholders. * Strong analytical, problem-solving, and organizational skills.

ROLE SUMMARY: As a/an Business Analyst at BJU Press, the ideal candidate will play a supporting role on the Business Intelligence Collaborative team by Shaping data-driven decision-making and support strategic initiatives at BJU Press. The Business Analyst facilitates collaboration with business and ensures delivery of value through BI Reports and process improvement efforts. ABOUT BJU PRESS & THE ROLE Vision: We want Christian education to be transformational in the lives of students as they grow in their faith and knowledge of our Savior, Jesus Christ. Mission: We produce transformational products and services for Christian educators. Brand Promise: We empower educators to prepare students to live in light of eternity. About the Team: The Business Intelligence Collaborative team seeks to support the mission of BJU Press by the purpose of Business Intelligence Collaborative is to use data & analytics and process excellence tools to enable individual, functional, and enterprise performance improvement. The Business Intelligence Collaborative seeks to support the mission of BJU Press by collaborating with business leaders to design BI dashboards and process to optimize in service of the mission. Role Summary: As a/an Business Analyst at BJU Press, the ideal candidate will play a supporting role on the Business Intelligence Collaborative team by shaping data-driven decision-making and support strategic initiatives at BJU Press. The Business Analyst facilitates collaboration with business and ensures delivery of value through BI Reports and process improvement efforts. KEY RESPONSIBILITIES: * Document business leaders' data and analytics needs * Document end users processes in the enterprise resource planning platform (D365) * Performs administrative tasks including capturing meeting minutes and updating important project information in PowerPoint, Excel, and DevOps * Collaborate with data analysists and engineers to define functional and technical requirements * Create business cases for proposed projects * Form project plans and communicate with project clients and team members to complete the project * Assist with documentation of reporting definitions, end user processes, and training materials * Identify through collaboration with data consumers strategic cost-reduction and investment opportunities * Communicate opportunities through data visualizations and storytelling SKILLS AND ATTRIBUTES NEEDED TO SUCCEED IN THIS ROLE: * Interest and willingness to learn theories and principles of Business Intelligence, reporting, and process excellence * Effective written and oral communication skills * Strong problem solving and analytical skills * Drive to create value for other teams * High level of initiative, self-motivation, resourcefulness and patience * Comfort with ambiguity and willingness to embrace an iterative process * Versatility and openness towards new ideas and change REQUIRED QUALIFICATIONS: * Bachelor's degree in Business, Data Analytics, Information Systems, Computer Science, or a related field. * 1-3 years of experience in a business analysis, data analytics, or related role. * Strong understanding of data analysis concepts, reporting, and business intelligence tools. * Proficiency in Microsoft Excel, PowerPoint, and Word. * Familiarity with Microsoft Dynamics 365 (D365) or similar ERP systems. An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see ******************************************** and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (***************************************** Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ. #LI-Onsite Required Education: Bachelors

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description We are seeking a consultant who has significant practical experience with the development of business process models and rules as a modern alternative to traditional requirements documentation. This consultant will assist the team in transitioning toward a significant process transformation and through this effort work closely with business owners, business analysts, and our development team to implement a strategy that will lead to a successful project while also making a significant impact on the culture and approach to software development and system implementation. The successful candidate will recognize that the changes contemplated in this project are much more significant than just the system/technology changes and be able to assist the project's leadership in facilitating material change to organizational culture, processes and systems/technology. DAILY DUTIES / RESPONSIBILITIES: Business Analyst is responsible for understanding and refining the State's business requirements for the development and maintenance of its MMIS/MEDS systems. Secondly, the BA will assist the State in developing a framework, approaches, and processes to shift its requirements work away from lengthy documents toward succinct well-designed user stories and supporting screen shots/documentation. Additionally, the Consultant will assist the State in developing Acceptance Criteria in a way that can be easily adapted to modern commercial rules engines and structured in a manner that is scalable and sustainable. The consultant will work with the team's business owners, software developers, and transformation team to meet these goals. Duties and skills to include: • Knowledge of business processes • Ability to have a business-oriented vision • Improvement of business and engineering processes • Strategic planning • Use case development • Business writing • Developing system processes, standards, and strategies • Educating and training team members in effective system use • Educating and training team members in effective “Acceptance Criteria” development • Other duties as assigned. Qualifications REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Business Analyst has three major components: establishing requirements for user stories and rules (acceptance criteria) for software development, conducting rigorous system analysis and information gathering for system customization, and participating with project leadership to influence process, culture and system transformation. Candidates must display excellence in all areas. • Knowledge and experience with IBM Curam (HCR and CGIS) or alternate social services platform. • Demonstrated experience as change agent/leader for major process/system transformation • Experience and relentless focus on performance-based process management including ability to recognize key metrics • Demonstrated experience using business process modeling as a tool for organizational and process transformation • Experience using modern commercial rules engines • Experience working on large technology/systems projects including product vision/management and requirements development • Understanding of IT development lifecycle processes including experience working in agile environments • Superb written and oral communications skills, including the ability to effectively interact with software developers and system administrators • Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary. • Willingness and ability to effectively engage with people and organizations on a continuous basis REQUIRED EDUCATION: Bachelor's degree in a technical, business, or related field. PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): • Knowledge and experience with modern commercial rules engines • Knowledge and experience with agile methodologies • Knowledge of healthcare insurance principles and processes • Medicaid eligibility system/business operations experience • Medicaid Management Information System (MMIS) experience • Medicaid operations experience • Public sector and/or academic environment experience is a plus Additional Information For immediate consideration feel free to call me at ************ Ext- 4391 . If you would prefer, shoot me an email at [email protected] .

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit Advance America Website Position Summary This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst. Job Responsibility Support Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Develop functional requirements specifications according to standard templates, using natural language. Influence Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models. Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow. Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs. Drive Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Job Responsibilities Cont. Manage Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Successfully engage in multiple initiatives simultaneously. Will be accountable for Requirements Design time estimates in hours. Needs to have light project management skills (for work streams that do not include a PM). Presents Functional Designs in Business/IT review meetings. Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design. Maintain Facilitates definition and division of software development tasks among team members in an agile environment. Perform other duties as assigned. Adhere to all points of the creed. Education Required Bachelor's Degree in Computer Science. Experience Required Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred. Physical requirements Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location. Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel As needed. Position Type/Expected Hours of Work Salaried position working 40 hours per week. Attire Business casual. Other Duties Must be eligible to work in the USA and able to pass a background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 1695

Job Duties and Responsibilities: · Recommends, introduces, demonstrates, and supports tools and techniques for both Agile and traditional business analysis and to improve project execution success · Serves as a liaison between development teams and the customer and/or end user · Creates requirements plan; elicits requirements through workshops and interviews, evaluates requirements, documents requirements and project risks, and obtains stakeholder sign-off · Performs gap analysis and reports on results · Determines and documents business objectives and alignment of project requirements and objectives to those business objectives; gives input to changes in business architecture that may result in significant benefit to the business or process improvements · Analyzes requirements; manages and documents functional requirements, non-functional requirements, user requirements and the Agile stories, epics, and technical requirements sufficient to describe objectives and tasks · Reports on project progress and changes via the project status reports · Works with Quality Assurance (QA) in the creation of test plans and cases, and reviewing test strategies, test plans, and test cases to ensure requirements are met; supports the QA and Testing Teams · Supports the Project Manager or Project Lead to help create project plans, identify risks, reporting and governance, compliance with project charters, creation of system and architectures, analysis of service level needs, documentation of designs and solutions, test planning, requirements and defects tracking · Prompt and regular attendance is required Job Requirements: · 4-5 years of experience in Business Analysis · Experience in JIRA preferred · Computer literate Physical Requirements: This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Requires the ability to communicate verbally and in writing. Educational Requirements: Bachelor's degree diploma or equivalent experience

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities Meet with clients to assess current business systems (people, processes and technology) Prepare key findings and analysis reports on client systems Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup Formulate plan and timeline for projects Manage complex ERP and restructuring implementation projects Convert records for input into new systems Consult with clients on best practices related to their business processes Review work performed by staff and provide sign off on projects Attend client and networking functions Prepare scope of work for projects, proposals and client engagement letters Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations Scheduling department workflow, client billing, and maintaining quality control Supervise staff on projects and provide performance feedback Requirements Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field 10-15 years relevant work experience 5+ years experience as a senior level leader Strong communication and organizational skills Business development experience Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions Ability to think “outside the box” and provide solutions to clients for various business-related tasks and analysis Experience with project management, managing an implementation team, and evaluating processes Ability to manage project budgets, change orders and timelines Experience working with manufacturing processes and inventory structure Knowledge of third party applications that work with business applications and how to research application needs Strong Excel working knowledge Preferred but not Required: Prior professional services experience Master's degree in Information Systems, Business Administration, or related field NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.

KCI is among the top engineering firms in the nation, and our 100% employee ownership gives our team a powerful stake in our own future.

Software People, Inc. is a total software consulting and services company that combines expertise and advanced technology like nobody else does. Software People is in the business of helping its customers function more productively and profitably through a full range of specialized staffing and project implementation products and services. It specializes in the areas of Systems Integration, EAI, ERP, CRM, Business/Data Warehousing, and Custom Application Development for vertical markets including healthcare, financial services, insurance, telecommunications, insurance and energy. Qualifications Skills Needed • Demonstrated experience as change agent/leader for major process/system transformation • Experience and relentless focus on performance-based process management including ability to recognize key metrics • Demonstrated experience using business process modeling as a tool for organizational and process transformation • Experience using modern commercial rules engines • Experience working on large technology/systems projects including product vision/management and requirements development • Understanding of IT development lifecycle processes including experience working in agile environments • Knowledge and experience with the BizAgi BPM tools • Knowledge and experience with modern commercial rules engines • Knowledge and experience with business activity monitoring (BAM) • Knowledge of healthcare insurance principles and processes • Medicaid eligibility system/business operations experience • Medicaid Management Information System (MMIS) experience • Medicaid operations experience • Public sector and/or academic environment experience is a plus Thanks Sandeep Sandeep Jain Software People Inc. ********************* [email protected] Ph: ************, ************, ************ © Fax: ************ Certifications: SBA 8a/SDB, WBENC, NJ MWBE, NY MWBE, VA SWaM, DE OMWBE Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Qualifications MDM Business Analyst/Architect Duration: - 12+ months Description/Responsibilities: Our client is implementing a brand new master data management (MDM) platform STIBO (also known as Standard Enterprise Platform or STEP). Objective of the program is making STIBO as the single source for all product information. The program is split into various phases based upon logical product domain areas (phases/releases) like new item creation, warehouse, direct store delivery (DSD). The scope includes integration and migration with respect to current legacy systems. There is a specific phase/release dedicated to retirement of legacy thereby making STIBO as the system of record. The last two major phases includes extending MDM to two other areas i.e. vendor and location (e.g. store, facility, warehouse etc.) followed by basic product life cycle management (PLM). Position Requirements/Technical Skills: Preferably, the candidate should have been an architect or lead developer within STIBO software platform. Experience within retail industry is preferred but it has to be related to product area. The candidate should work closely with the senior functional candidate role and be well versed with typical MDM solutions. Candidate should be able to liaise across business teams, (understand requirements), and, provide functional content details. This would help drive enable architect, technical and business analysts to begin formulating technical solutions. The candidate should possess excellent organization skills, communicating skills and help facilitate in arriving to key business decision-making. The candidate is to engage/report directly to the program manager; work closely with the client's SME in order to establish cadence and understanding of the overall goals & objectives of the program. Additional Information All your information will be kept confidential according to EEO guidelines.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long-term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC; Scarborough, ME; Carlise, PA; Quincy, MA, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid-to-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software relationships. * Responsible for engagement with Engineers and Product Teams to ensure solution delivery and operational support needs are met and responsible for all technical engagement with senior SMEs and team * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through s * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelor's degree in Computer Science, CIS or related (or equivalent related work experience) * 5 or more years of experience in relevant job or field of technology. Experience in an advanced role or technical capacity. Experience, directly or indirectly, guiding, mentoring or training members in relevant technologies, capabilities or skills * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid-to-large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Master's degree in relevant field of study * Additional training or certifications in relevant fields of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.