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Technical business analyst jobs in Guaynabo, PR

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Technical Business Analyst
Business Analyst
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Applications Systems Analyst
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Data And Reporting Analyst
Management Analyst
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Information Technology Senior Analyst
Senior Analyst
  • IT Business Analyst

    Ingellicom

    Technical business analyst job in San Juan, PR

    INGELLICOM is an established, growth-oriented, high-end IT consulting and software company with headquarters in Puerto Rico. Its highly qualified employees have years of experience and have propelled the company to the forefront of areas such as business consulting, IT consulting, application programming, operating systems, networks, databases and web technologies. Job Description The Business Analyst is responsible in analyzing business and technical processes to define and develop new and improved business information processing systems. Accountable for requirements gathering and overseeing of the quality testing during pre-implementation and prior to releasing new software and features.Lead ongoing reviews of business processes and developing optimization strategies. Qualifications Bachelor's Degree A minimum of 4 years' experience in business analysis, system analysis, programming or related Proficient preparing extensive detailed documentation of the business cases, rules and system requirements Skilled analyzing existing processes to reduce errors and breakdowns and improve quality. Experienced identifying user needs from user requests and develop strategies by which to meet those needs. Critically evaluate information from multiple sources and clearly indicate quality of final analysis. Able to assist with logistics and determine, implement, and evaluate business metrics to meet ongoing organizational or customer information needs. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organizational, and time management skills. Effectively communicating your insights and plans to cross-functional team members and management. Create test cases, coordinate and monitor user acceptance testing process. Additional Information All your information will be kept confidential according to EEO guidelines.
    $45k-64k yearly est. 60d+ ago
  • Business Systems & Capability Analyst - TSS

    Triple-S Management Corp 4.4company rating

    Technical business analyst job in Guaynabo, PR

    Business Systems & Capability Analyst Guaynabo, PR ABOUT US At Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results. When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses. Let's build healthier communities together, join now! ABOUT THE ROLE Hybrid role responsible for eliciting requirements, analyzing business processes, and managing enterprise software platforms to support strategic planning and operational excellence. Operating within the Enterprise Project Management Office (ePMO), this position ensures the secure, efficient, and scalable operation of systems that enable project execution, reporting, and business intelligence. The analyst collaborates with stakeholders to define system goals, document requirements, and deliver functional specifications, while also configuring software platforms, automating workflows, and extracting insights to inform capability roadmaps and performance metrics. A strong focus on continuous improvement, user enablement, and alignment between technology and business objectives is essential. WHAT YOU'LL DO * Configure, maintain, and optimize enterprise PMO software platforms for seamless integration and performance. * Design and manage automated workflows, approval processes, and task notifications to improve operational efficiency. * Administer user accounts, roles, and access permissions in compliance with IT and company security and governance policies. * Monitor system performance and resolve technical issues, user errors, and data inconsistencies promptly. * Lead the planning and execution of software upgrades, patches, and feature rollouts with minimal business disruption. * Develop and maintain system documentation, including configuration guides and user training materials. * Create and manage dashboards, reports, and visualizations to provide insights into project and operational performance. * Extract, clean, and analyze data from multiple sources to support strategic planning and decision-making. * Conduct capability assessments to identify gaps and recommend improvements based on data and stakeholder input. * Collaborate with teams to define and maintain capability roadmaps aligned with business goals. * Develop and track KPIs and maturity metrics to measure progress and inform planning. * Act as a liaison between technical teams and business users to align software capabilities with operational needs. * Provide training, onboarding, and support to users to maximize software adoption and effectiveness. * Facilitate stakeholder feedback to improve system usability, reporting accuracy, and planning processes. * Stay current with emerging technologies and best practices to recommend system enhancements and innovations. * Lead or support initiatives aimed at improving system efficiency, data quality, and planning effectiveness. WHAT YOU'LL BRING Bachelor's degree in computer science, Information Technology, Business Administration, Data Analytics, or a related field is required. Minimum of 2 years of experience in software administration, capability planning, business analysis, or a similar hybrid role. Professional certifications in software administration, capability planning, project management (e.g., PMP), or process improvement (e.g., Lean Six Sigma) are preferred but not required. CLOSING DATE: It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company. Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees. We encourage Veterans and Disabled to Apply
    $47k-56k yearly est. 40d ago
  • Workday Business Systems Analyst - Total Rewards & Absence

    Eliassen Group 4.7company rating

    Technical business analyst job in San Juan, PR

    **Anywhere** **Type:** Contract **Category:** Business Analysis **Industry:** Technology **Workplace Type:** Remote **Reference ID:** JN -102025-104000 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** We are seeking a Workday Business Systems Analyst (BSA) with strong functional configuration experience, particularly in **Total Rewards** , **Leave** , and **Time Tracking** . The ideal candidate will have a solid foundation in **Core HCM** and hands-on expertise in **Compensation** , **Absence** , and **Time Tracking** modules. Broader Workday experience is highly desirable. _Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $70 - $75 / hr. w2 **Responsibilities:** + Configure and support Workday modules with a focus on Leave and Absence Management. + Collaborate with stakeholders to gather requirements and translate them into functional Workday configurations. + Support time tracking processes and ensure alignment with compensation and absence policies. + Partner with cross-functional teams to ensure seamless integration across Core HCM and related modules. + Provide subject matter expertise and guidance on best practices for Workday configuration. + Act as a module expert while maintaining awareness of broader Workday functionality. **Experience Requirements:** + Proven experience with Workday Core HCM, Compensation, Absence, and Time Tracking. + Ability to work independently and remotely with minimal supervision. + Strong analytical and problem-solving skills. + Experience in roles similar to Tara's (Core + Compensation or Absence focus) is a plus. **Education Requirements:** + Bachelors preferred _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $48k-60k yearly est. 12d ago
  • Business Analyst - Ferrero Caribe

    Ferrero 3.9company rating

    Technical business analyst job in Guaynabo, PR

    Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. About the Role: As a Business Analyst at Ferrero Caribe, you'll be at the heart of our sales strategy. You'll transform data into insights, helping our team make smarter decisions and drive performance across channels and customers. If you thrive in a fast-paced environment, enjoy working with cross-functional teams, and love turning numbers into stories, this is your opportunity to make a real impact. This role is hybrid. Main Responsibilities: * Prepare monthly sales budgets by product, channel, chain, and representative * Support forecast updates and identify SKU opportunities (overselling and underperforming) * Develop and update monthly presentations for Key Account Managers (KAMs) * Create templates and reports for business reviews and sales plans * Analyze YTD vs. budget vs. last year's sales to identify growth opportunities * Monitor seasonal performance during activations (Halloween, BTS, Christmas, Valentine's Day, Easter) * Collaborate with internal teams (Sales, Marketing, Trade Marketing, HR, Finance) and external stakeholders (Buyers, Category Managers) * Take on additional tasks as assigned by management Who we are looking for: * Bachelor's degree required * 3+ years of experience in business analysis, sales support, or a related field * Proficiency in SAP, BW, Excel, PowerPoint, Power BI, Retailink, and Retail Solutions * Strong analytical skills and attention to detail * Excellent communication and presentation abilities * Ability to work collaboratively across teams and manage multiple priorities * Must be fully English/Spanish bilingual How to be successful in the role and at Ferrero: Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding. Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
    $39k-51k yearly est. 60d+ ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Technical business analyst job in Caguas, PR

    At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. Auto-Apply 40d ago
  • Senior Analyst, IT Business Solutions

    Cardinal Health 4.4company rating

    Technical business analyst job in San Juan, PR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.5k-103.4k yearly 23d ago
  • Data Analyst

    Worksimpli Software LLC

    Technical business analyst job in San Juan, PR

    Job Description ???? Data Analyst ???? Job Type: Full-Time | Monday to Friday ???? ****************** About WorkSimpli Software WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations. Position Summary As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership. This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets. Key Responsibilities Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.). Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance. Identify trends, patterns, and opportunities across platforms like PDFSimpli.com. Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers. Conduct A/B tests and conversion analysis to support product and marketing optimization. Write reports and present findings in clear, actionable formats. Maintain and enhance data pipelines in collaboration with engineers when needed. Ensure data integrity, consistency, and security. Required Skills & Experience 2-3 years of experience in data analysis, business intelligence, or a similar role. Strong command of SQL for data querying and transformation. Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker. Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms. Ability to translate complex data into clear insights and actionable recommendations. Excellent communication skills, both written and verbal. Attention to detail and comfort handling large datasets. Bonus / Preferred Skills Familiarity with Python or R for data analysis or automation. Experience working in a SaaS or digital product environment. Understanding of customer behavior metrics, growth funnels, and product performance KPIs. Experience with cloud data warehouses (BigQuery, Redshift, Snowflake). Exposure to A/B testing platforms and methodology. Education Requirements Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field. Equivalent experience or certifications (Google Data Analytics, etc.) will be considered. Why Join WorkSimpli? Be part of a high-impact SaaS company serving millions of users worldwide Work cross-functionally and directly influence product and business decisions Hybrid work model with flexible schedule (Remote Wednesdays) Health insurance, PTO, and competitive salary + bonus opportunities Culture of collaboration, learning, and innovation
    $37k-56k yearly est. 8d ago
  • Business Analyst (Full-Time)

    V2A

    Technical business analyst job in San Juan, PR

    Full-time Description V2A is looking for strong Business Analyst Consultant candidates for our growing practice. Business analysts are an integral part of a two or three person engagement team. They are responsible for contributing to the overall problem solving and engagement success by applying quantitative methods and analytical tools. Our Business Analysts usually have a Bachelor's degree plus 0-3 years of work experience. Key areas of responsibility: Build effective business cases with analytical software and tools including the development of financial and quantitative models Conduct research on specific topics and apply it in support of engagement requirements Explain and review analysis/findings with team members and client personnel Help to develop communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way Identify implications of proposed solutions on people, processes, technology, strategy, and structure What We Offer: We offer a unique experience for motivated individuals. You will take on challenging work, having a direct impact and high visibility with our leading industry clients. You will also join a close-knit team of passionate individuals who share a unique culture where we work hard but also play hard. As our firm continues to grow, you will also be given the opportunity to grow with us, to expand your capabilities and to play your part in the development of our organization. What you will find at V2A: Challenging work in a variety of industries and services Direct client impact and high visibility Early responsibility Continuous learning A collaborative, non-hierarchical work environment Top notch workmates Impressive skill set and methodologies Unique work-hard, play-hard culture Competitive benefits Requirements What we are looking for: Our Teams' background and studies are as diverse as the work we tackle. We are looking for smart, curious, and driven individuals who want to learn and contribute in a fast paced and fun environment. Education : Bachelor's or master's degree in Engineering Bachelor's or master's in degree in Computer Science Bachelor's or master's degree in Business Administration Bachelor's or master's degrees in Other areas are also welcome to apply. Some majors may include - Statistics, Economics, Mathematics, and Social Sciences. Qualifications: 0-3 years of work experience Quantitative, Conceptual and Analytical Thinking Problem Solver - Capacity to apply knowledge and skills to solve complex problems Team Player - Ability to build and manage relationships effectively with team and clients High self-motivation for learning, and setting and achieving challenging goals Compelled to excel and succeed in every task at hand Thrives in an entrepreneurial, results-oriented environment Very proficient use of Excel, Access, Powerpoint, and Word. Additional statistical simulation and Optimization software knowledge is a plus Fully Bilingual (Spanish and English)
    $39k-54k yearly est. 60d+ ago
  • Salesforce Business Analyst

    Abbtech Professional Resources, Inc. 4.0company rating

    Technical business analyst job in San Juan, PR

    Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin method, and create system documentation supporting business and IT activities. In this role, a typical day will include: Designing Salesforce solutions, creating and refining complex data models, working with external integration, automating business processes, and working on additional custom functionality to meet the business needs. - Acting as the liaison between our customers, vendors, and the application development team, including communications of business process analysis through documentation. - - Performing fit-gap analysis between Salesforce functionality and customer requirements. Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements to support the design and development of Salesforce solutions. Education: - Bachelor's degree or higher Possess Valid Salesforce certification, such as Salesforce Business Analyst (preferred), Salesforce Certified Administrator, or Salesforce Experince Cloud Consultant - SalesforceEducation: certification will be verified on Trailhead Required Experience: - 6+ years of experience working with business processes and re-engineering - 5+ years of experience capturing requirements and writing using the Gherkin method - 3+ years of experience capturing and writing user stories 3+ or more years of business processes and business analysis experience in a system engineering or software application environment - Required Technical Skills: In depth understanding of Salesforce, including Service Cloud, Experience Cloud (Portals), LWC, Aura, and Tableau CRM - - Hands-on experience using JIRA, Confluence, and SharePoint - Proficient using MS Office, including Word, Excel, and PowerPoint. Security Clearance Level: - Candidate must be willing and able to obtain a CMS Public Trust clearance. Required Skills and Abilities: - Experience working in a Scrum and/or SAFe Agile environment - Proficient designing and building reports Superior oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences - Ability to prioritize and multitask between multiple projects and both business and technical stakeholders. - Strong interpersonal skills to collaborate with customers and internal cross-functional teams - - Self-motivated, well-organized and strict attention to details Ability to understand and manage customer expectations and software implementation methodology - - Excellent analytical skills, including the ability to integrate information from multiple sources - Ability to work independently Preferred Skills: - Possess a valid SAFe certification, such as SAFe Product Owner or SAFe Agilist. Experience working with the Centers for Medicare and Medicaid Services (CMS) and/or health insurance/heath care experience - - Experience working with data and completing data analysis activities Experience modeling data requirements, performing data analysis and improving data quality within Salesforce or other relevant Customer Relationship Management (CRM) software application **Position Details:** + Pay Rate / Range:____$55-$60____________________ _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): + Medical, Dental, and Vision offerings + Weekly Direct Deposit + Paid Holidays and Personal Time Off + 401(k) with match + Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages + Pre-Paid Legal and Employee Assistance Programs + Northwest Federal Credit Union Membership + BB&T @ Work Program + This Program required US Citizenship **_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**
    $42k-57k yearly est. 60d+ ago
  • Business Analyst Multiline

    Chubb 4.3company rating

    Technical business analyst job in San Juan, PR

    Role Purpose The Business Analyst is responsible for analyzing Chubb A&H, Life and Personal Lines businesses established in Central America and PR. Is responsible also, of analyze business, financial and operational risks. Must collect, interpret and manage business and financial information to improve business results and identify business risks and opportunities. Work with Accident and Health line of business, Central America Region and other cross functional teams to ensure operational capabilities for new business comply with required global and regional policies. Key Responsibilities Analyze, monitor and manage the monthly business campaign approval process (consolidation and analysis, profiles updates, analysis of expected cost, sales and results by campaign, work with the country to put in place action plans, etc.). Analyze and track periodic commercial and financial reports. Identify risks and opportunities by analyzing expected versus actual performance to identify and fix areas of improvements. Validate and monitor business/sales KPI's (Key Performance Indicators) by campaign/sponsor/country/Line of Business. Prepare and monitor monthly P&L by product/sponsor for A&H, PL and Life. Support on Forecast and Budget processes. Role Profile Chubb Insurance Company of Puerto Rico Ensure the Multiline Business follow Direct Marketing controls. Prepare ad-hoc reports for senior management decision making. Act as a liaison between countries and Latinamerica region. Perform specials projects and other related duties as assigned. QUALIFICATIONS Requirements Bachelor's ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
    $50k-68k yearly est. 5d ago
  • Marketing Performance Management Analyst

    System One 4.6company rating

    Technical business analyst job in San Juan, PR

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2752 **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership. The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment. Payrate: $125-150k **Duties & Responsibilities** + Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources. + Analyze marketing and business data to identify trends, gaps, and actionable insights. + Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling. + Collaborate with internal teams to ensure alignment on key metrics and reporting standards. + Document processes and methodologies for scalability and consistency. + Support ad hoc analysis and reporting needs for leadership. **Skills & Qualifications** + Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources. + Data Visualization: Familiarity with tools such as Tableau is a plus. + Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story. + Analytical Ability: Strong quantitative skills and ability to interpret complex data sets. + Communication: Skilled at presenting insights clearly to senior stakeholders. + Knowledge of automation techniques beyond Excel + Ability to work independently and manage multiple priorities in a fast-paced environment. **Education & Experience** + Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred. + 5+ years in marketing analytics, business intelligence, or performance reporting. + 5+ years experience with marketing KPIs and performance measurement frameworks. **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $40k-58k yearly est. 41d ago
  • Analyst, Hotel Level Marketing - Agency Solutions

    Hilton 4.5company rating

    Technical business analyst job in San Juan, PR

    based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**
    $55k-80k yearly 37d ago
  • Data & Reporting Analyst (Puerto Rico-Based)

    Advantage Life Insurance

    Technical business analyst job in San Juan, PR

    Job DescriptionSalary: DOE We are seeking a detail-oriented and proactive Data & Reporting Analyst. The successful candidate will play a critical role in analyzing complex data sets to help our organization make informed business decisions. This position involves working closely with various departments and to collect, analyze, and interpret data and to provide analysis and reporting that drive strategic and operational improvements. Applicants must have unrestricted work authorization in Puerto Rico and must reside in Puerto Rico to fulfill the role's regulatory and operational responsibilities JobResponsibilities: Collect, analyze, and interpret large datasets from multiple sources. Develop visualizations and reports that effectively communicate data findings. Collaborate with teams to understand data needs. Identify key business metrics and create reports to understand performance. Assist in the development and maintenance of data models and databases. Monitor industry trends and assess how they may impact our business. Assist in enhancing data quality and integrity, performing data cleaning and validation analysis. Support ad-hoc analysis requests, providing timely and accurate information. Skills and Qualifications: Experience as a Data Analyst or similar role Strong analytical and organizational skills Attention to detail and accuracy High level proficiency in utilizing data analysis tools, including SQL and Excel Experience with Python and Access is a plus Coding/Programming experience a plus, Visual Basic, etc Excellent verbal and written communication skills Ability to manage multiple projects and priorities Ability to deliver projects and reports on time A proactive approach to problem solving Ability to work both independently and collaboratively Must be fully bilingual in English and Spanish Job Requirements: Bachelors degree in business, Economics, Statistics, Mathematics, Computer Science, Engineering or a related field or equivalent experience. Minimum 5 years' experience as a Data Analyst in the insurance or financial services sector. Must be Puerto Rico resident
    $48k-59k yearly est. 20d ago
  • Business Process Improvement Analyst

    Mg Staffing Group

    Technical business analyst job in Ponce, PR

    Conduct analysis of current and new manufacturing processes to identify bottlenecks, inefficiencies, and areas of improvement. Design and implement process and process flow improvements to enhance productivity and reduce waste. Develop, document protocols and reports to qualify equipment and process. Execute verification tests, analyze test results, and document findings.Other duties may be assigned. Requirements Minimum 1 year of experience in Validation, AutoCad and Lean Manufacturing knowledge. Bachelor' Degree in Engineering Completed. Bilingual. Willing to work On\-Site. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Ponce"},{"field Label":"State\/Province","uitype":1,"value":"Ponce"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00716"}],"header Name":"Business Process Improvement Analyst","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000016084007","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26tUOk96b1ncwnR.WmCLT5yE\-&embedsource=Google","location":"Ponce","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}
    $31k-40k yearly est. 60d+ ago
  • Business Consultant

    Cai 4.8company rating

    Technical business analyst job in San Juan, PR

    **Req number:** R6785 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Business Consultant ready to take us to the next level! If you have experience designing and delivering training programs, and are looking for your next career move, apply now. **Job Description** We are looking for a **Business Consultant** to design, update, and deliver training programs for staff. This position will be **full-time contract** and **remote** . **What You'll Do** + Design, update, and deliver training programs for APS investigators, supervisors, and other staff + Provide subject matter expertise on the APS case management system (CMS), including creating and updating standard operating procedures + Assist with onboarding and continued CMS training for all APS roles + Offer expert recommendations for CMS updates in collaboration with the vendor and the Division of Aging + Participate in professional development sessions with the National Adult Protective Services Association (NAPSA) + Collaborate with the Innovating, Maximizing, and Advancing Geriatric Education (im AGE) program to develop and implement training plans + Serve as a subject matter expert for the im AGE program + Engage in quality assurance activities and revise training content to address identified needs + Provide general subject matter expertise on APS operations beyond training and CMS, as needed + Attend and contribute to CMS-related development meetings + Deliver training sessions that may require travel, including out-of-state professional development events **What You'll Need** Required: + Prior experience with FSSA's case management system + Experience updating standard operating procedures + Experience creating and delivering training materials **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#dnp **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $34p/h - $36p/h The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $40k-56k yearly est. 5d ago
  • Senior Analyst, Deal Structuring

    Rubrik 3.8company rating

    Technical business analyst job in San Juan, PR

    **About Team & About Role:** Rubrik is looking for a curious and self-motivated Deal Analyst for the Deal Structuring and approvals team to support our sales organization. This role will work closely with sales and sales leaders and the right candidate will be passionate about supporting sales, existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems while providing explanations to solutions. This person will act as an escalation point on deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our business expands, there is an increasing reliance on the Deal Desk to design and approve deals & commercial models in addition to maintaining its core strength of securing company revenue and profitability. We are looking for someone who upholds the Rubrik RIVET values and can provide deep proactive engagement. Lead and engage sales and sales leaders on high levels of strategic conversations. **Experience You'll Need:** + 5+ Years Experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting + Ability to manage a large number of inbound Rubrik nonstandard quotes and terms requests + Establish trusting relationships with team members, and cross-functional teams with the ability to influence policy, process and tooling automation requirements. + Ability to work to understand the interests behind positions and get past objections to workable solutions. + Ensure forward deal momentum and troubleshoot and resolve issues with deal velocity. + Exceptional communication and interpersonal skills + Strong process thinking to drive continuous improvements to the Deal Desk + Sharp analytical thinking to quickly evaluate a variety of commercial outcomes and qualify the best outcome for Rubrik & Customer **Preferred Qualifications:** + Bachelor's degree in Finance, Business, Law, or similar fields required, Master's degree a plus, or relevant experience. + Strong background in Salesforce.com, Excel/Google Sheets, and CPQ + Adept critical thinking skills to find solutions to complex problems with several stakeholders + Working knowledge of contracts and accounting. + Experience planning for the various stages of transformational and transitional change, recognizing how people react to it and how it affects the organization + A good sense of humor \#LI-Remote The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC) Pay Range $111,500-$167,200 USD The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $100,400-$150,500 USD **Join Us in Securing the World's Data** Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com **Inclusion @ Rubrik** At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. **Our inclusion strategy focuses on three core areas of our business and culture:** + Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. + Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. + Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. **Equal Opportunity Employer/Veterans/Disabled** Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW (*********************************************************************************************** NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
    $111.5k-167.2k yearly 12d ago
  • System Application Analyst

    Worldnet Telecommunications LLC 4.1company rating

    Technical business analyst job in Guaynabo, PR

    We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities. Support Commercial Systems administration and maintenance. Design, plan, develop and deployment of new applications. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supports, installs, and administer centralized and distributed database services. Validation, Testing, and implementation of new products on the Commercial System. Support and Maintain B/OSS modules. Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation. Analyzes the performance of software interfaces and identifies alternatives for optimization. Development and Administration of Business Intelligent Tools. Analyze, design, planning, developing and deployment applications. Prepare documentation of applications, system and / or programs based on the company standards. Required to maintain flexible availability, including weekends and participation in on-call schedules as needed. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Information Systems or Computer Sciences, with over three (3) years of experience in programming, system analysis, and support. Skilled in commercial application development, Cloud ERP System customization, API integrations, Windows Services, and Database Administration. Proficient in Business Intelligence. SKILLS, KNOWLEDGE & ABILITIES Strong understanding of the System Development Life Cycle (SDLC) and defined project roles. Experience in project management and commercial system implementations. Development and maintenance of applications using C#, VB.Net, T-SQL, MySQL, PHP, HTML, CSS, and JavaScript. Cloud ERP System development and customization, including (Web Services), Workflows, and Saved Searches. API development and integration using Token-Based Authentication (e.g., JWT, OAuth). Windows Services development for server-level background processing and automation. Database administration in SQL Server Management Studio (SSMS), including creation of Views, Stored Procedures, and Jobs. Proficiency in Business Intelligence tools. Strong analytical and problem-solving skills using logic and reasoning to evaluate solutions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment, usually quiet. No physical discomfort or exposure to hazardous due to temperature, dust, noise, etc. Able to work in a fast-paced environment with continuous interruptions. EMPLOYER'S RIGHT This does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . WorldNet Telecommunications has the right to revise this at any time. This job description is not a contract for employment. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans, and Individuals with Disabilities.
    $59k-75k yearly est. Auto-Apply 60d+ ago
  • Sr IT Analyst - Manufacturing

    Johnson & Johnson 4.7company rating

    Technical business analyst job in Manat, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: ManatĂ­, Puerto Rico, United States of America Job Description: The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite. In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients. This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization. In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial. Key Responsibilities include: Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy. Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact. Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria. Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment. Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization. Ensure the products/features / work meets relevant security, privacy & compliance standards Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics. Actively address customer feedback to enhance product offerings. Responsible for continuous process improvement at the site, focusing on both technology and process capabilities. Drive collaboration and execution with internal and external partners to achieve desired business outcomes. Support overall technology cost optimization in partnership with TS and TS finance. Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization. Leadership Skills: Creates a culture that relentlessly focuses on helping the people and organizations we touch. Commitment to Our Credo, Diversity, Equity & Inclusion They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work. Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes. Strong problem-solving skills with the ability to accurately analyze situations Qualifications:Required: A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent. 2 years working experience is required in supply chain and / or manufacturing technology. Proven abilities in management (supervisor, project coordinator, etc.). Proficient in both English and Spanish. Experience with GxP requirements and regulations. Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems). Preferred: Experience in project execution using Agile / JIRA / SDLC methodology. Demonstrable understanding of product lifecycle management. Excellent written and oral communication skills, good interpersonal skills. Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills. Experience in lean, Six Sigma, and business process mapping methodologies. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
    $65k-79k yearly est. Auto-Apply 1d ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Technical business analyst job in Caguas, PR

    Job Description At On Point Strategy, we believe that data tells a story - and we make that story visible. We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. 10d ago
  • Consultant, Business Implementation, Presource

    Cardinal Health 4.4company rating

    Technical business analyst job in San Juan, PR

    _This position is remote and can be based anywhere within the United States. Ideal candidates will be able to work within EST or CST business hours._ **_What Implementation Management contributes to Cardinal Health_** Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives. Implementation Management is responsible for planning, organizing and leading solution implementations. Manages project plans, resources, and commitments to the customer. May be involved in budgeting and financial requirements. Monitors and tracks the progress of implementations. Partners with sales and the customer early in the process to develop implementation project plans. Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions. **Job Summary** The Presource Implementation Consultant plays a critical role in driving successful New Business Requests for Proposal and implementations through comprehensive data analysis and cross-functional project management. **Responsibilities** + Exhibit proficiency in all phases of the project management lifecycle. + Lead projects from planning through execution, ensuring timely delivery and measurable results. + Coordinate project activities and facilitate team meetings to provide status updates. + Analyze complex functional requirements by breaking them into manageable components. + Apply a thorough understanding of relevant business processes to achieve project objectives. + Identify opportunities to enhance efficiency while ensuring accuracy and cost-effectiveness in transactions, services, and deliverables. + Manage the full project lifecycle, from initial RFP through implementation. + Prepare RFPs, customer responses, and supporting financial documentation. + Facilitate meetings with internal teams, process owners, and external stakeholders. + Deliver regular project updates and performance reports to key stakeholders. + Monitor and adhere to operational and financial targets. + Proactively identify obstacles and implement process improvements. + Document best practices to maintain consistency and accuracy across projects. **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong Excel experience (VB script, macros, VLookups) required + Proficiency in Microsoft Office Suite (Excel, Access, Word, etc.). + Strong time management and project management skills. + Exceptional verbal and written communication abilities. + Customer service or client-facing experience preferred. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives + Completes work independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives **Anticipated salary range:** $80,900 - $95,000 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-95k yearly 15d ago

Learn more about technical business analyst jobs

How much does a technical business analyst earn in Guaynabo, PR?

The average technical business analyst in Guaynabo, PR earns between $39,000 and $75,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.

Average technical business analyst salary in Guaynabo, PR

$54,000

What are the biggest employers of Technical Business Analysts in Guaynabo, PR?

The biggest employers of Technical Business Analysts in Guaynabo, PR are:
  1. Ingellicom
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