Technical business analyst jobs in Harlingen, TX

Business System Analyst Duration: Contract We are seeking a skilled Business System Analyst to join our team on a 5-month contract basis initially. The selected candidate will have enterprise-wide responsibility for capturing requirements for projects impacting the Product Catalog for video promotions and content. This role involves serving as the Technology Development liaison and primary point of contact for requestors, whether Business or IT, and working across multiple organizations to align business strategies and functional architectures. Responsibilities: Maintain and support relationships with key stakeholders, actively managing their expectations and monitoring satisfaction levels. Engage and capture the needs of a diverse group of stakeholders enterprise-wide. Document all requirements for requests using approved templates and delivery plans. Ensure agreed services are delivered to meet requirements and requestor expectations. Research issues and collaborate with development teams to resolve them. Recommend business solutions or alternatives as needed. Act as a liaison to clients and other IT organizations as a subject matter expert on business processes. Track and monitor requirements traceability to project deliverables. Provide Project Managers with time and resource estimates for requirements. Qualifications: Proven experience as a Business System Analyst or in a similar role. Strong ability to manage stakeholder relationships and expectations. Excellent documentation skills using approved templates and tools. Ability to research and resolve issues effectively in collaboration with development teams. Experience in recommending business solutions and alternatives. Strong understanding of business processes and functional architectures. Proficiency in tracking and monitoring requirements traceability. Excellent communication and organizational skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

HCLTech is looking for a highly talented and self- motivated Business Analyst to join us in advancing the technological world through innovation and creativity. Job Title: Business Analyst Position Type: Full-time Location: Onsite- Coppell, TX Role/Responsibilities Business Analyst/ PO with a solid background in retail store operations and business process expertise. Key Skillset: 5+ years working with retail clients as a BA and or Product Owner. Solid understanding of retail store operations: customer service, inventory management, omnichannel operations, merchandising. Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms. Office applications for example Excel, SQL, BI Toolset. Familiarity with agile methodologies and tools (JIRA, Confluence). Key Responsibilities: Requirements Gathering: Translate business needs into actionable User Requirement Specifications (BRDs, FRDs, user stories). Facilitate workshops, interviews and surveys. Data Analysis: Identify trends, patterns and insights. Support decision-making with data-driven recommendations. Process Improvement: Evaluate existing business processes and identify inefficiencies. Recommend implementation improvements and defining future state. Stakeholder Communication and Collaboration: Act as a liaison between business units and technical teams. Ensure alignment on project goals, timelines, and deliverables. Communicate findings and updates clearly to all levels of the organization. Solution Evaluation and Implementation Support: Assist in evaluating potential solutions (software, process changes, etc.). Support testing, training, and change management. Qualifications & Experience Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms. Office applications for example Excel, SQL, BI Toolset. Familiarity with agile methodologies and tools (JIRA, Confluence). Academic qualifications/Level of Education Bachelor's or Master's degree in Information Technology or related field. Pay and Benefits Pay Range Minimum: $79,000 per year Pay Range Maximum: $161,700 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

Job Title: Data Coordinator Type: Full Time Our client is looking for a Data Coordinator to support initiatives that enhance efficiency and deliver actionable insights. What You'll Do: Collect, organize, and maintain accurate data for process improvement projects. Define scope, track progress, and prepare reports on active initiatives. Assist with training and coaching teams on data-driven decision-making. Provide statistical analysis and create clear, impactful presentations. Collaborate across departments and adapt to changing priorities. What We're Looking For: High school diploma or equivalent (college coursework may substitute for experience). Minimum 1 year of experience in data coordination, training, or supervisory roles (2 years preferred). Strong analytical and organizational skills. Patient, approachable, and passionate about supporting team development.

Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Client is looking for is a Customer MDM Business Analyst. JD below: Experience in working as a Business Analyst for a customer MDM implementation, preferably a B2B customer master implementation. Good understanding of D&B hierarchy, confidence scores , various indicators etc. Good SQL experience and ability to find patterns to come up with Data Quality rules through data profiling. Experience in usage of customer master data in building a customer 360 for analytics. Experience in data governance implementation will be a plus. Strong communication and presentation skills to present data observations/ profiling results.

Role: Junior Business Analyst Required Skills & Experience - Bachelor's degree in Management Information Systems, Business Administration, Data Science, Information Management, or similar. - Basic experience with object oriented programming languages- C# preferred, Java, C++ if no C# - Strong knowledge with SQL and experience working with it for data visualization - Strong personality, confidence, and work ethic Job Description This position will work within the Software Development group to facilitate change and improvement in front, mid, and back-office processes. Process change and improvement are primarily achieved through continued improvement and implementation of TPS's proprietary flagship system, PowerTools Platform (PTP). The primary responsibility of the Solutions Developer is to assess overall business objectives within one or more business groups and design business processes in such a way that they may be effectively modeled and configured within the PTP environment. This candidate must also apply a broad knowledge of business strategies, industry specifics, and various technical functions to accurately implement change and anticipate organizational impacts. Training will be provided for PowerTools Platform and other internally developed tools; Solutions Developers will internalize the lessons from these training courses and apply lessons learned to a wide range of situations.

Employment Type: Full-Time Work Authorization: Must possess valid U.S. work authorization Experience Level: 0-5 years Education Requirement: Master's degree in a relevant field About the Role We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will leverage data to support business decision-making, conduct in-depth analyses, and develop insights that drive operational and strategic improvements. This role is suited for early-career professionals with strong quantitative skills and a passion for transforming data into actionable information. Key Responsibilities Collect, clean, and analyze large datasets from multiple sources. Develop dashboards, reports, and visualizations to communicate insights to stakeholders. Apply statistical methods, data modeling, and quantitative analysis to solve business problems. Collaborate with cross-functional teams to define data requirements and analytics needs. Identify trends, patterns, and opportunities for process improvements. Support the development and maintenance of data pipelines and documentation. Ensure accuracy, consistency, and integrity of reported data. Present findings in a clear and concise manner to both technical and non-technical audiences. Required Qualifications Master's degree in Data Science, Statistics, Computer Science, Analytics, Engineering, Business Analytics, or a related field. 0-5 years of experience in a data analyst, business analyst, or relevant quantitative role. Valid U.S. work authorization. Proficiency in SQL and experience with relational databases. Hands-on experience with data visualization tools (e.g., Tableau, Power BI, Looker). Strong analytical and problem-solving skills. Experience with Python or R for data analysis. Ability to communicate complex results clearly and effectively. Preferred Qualifications Experience with cloud technologies (AWS, Azure, or GCP). Familiarity with machine learning techniques or predictive modeling. Knowledge of ETL processes and workflow automation tools. Experience working with large-scale datasets or big data platforms. Benefits 401(k) plan with company match Dental and vision insurance Health insurance coverage Joining bonus Generous paid time off and holidays Learning & development opportunities

Key Responsibilities 1. Requirements Gathering & Analysis Conduct stakeholder interviews, workshops, and surveys to understand business needs. Translate business requirements into functional and technical specifications. Create user stories, acceptance criteria, and detailed workflow diagrams. 2. Process Analysis & Optimization Document As-Is and To-Be business processes. Perform gap analysis to identify inefficiencies and propose optimized workflows. Work with cross-functional teams to recommend process improvements. 3. Documentation Prepare BRD, FRD, SRS, Use Cases, Wireframes, and Process Flow diagrams. Maintain project documentation using tools like Confluence, JIRA, and MS Visio. 4. Project & Stakeholder Management Serve as a liaison between business, product, technical, QA, and operations teams. Facilitate requirement walkthroughs and solution design discussions. Manage expectations, timelines, and dependencies with stakeholders. 5. Data & Reporting Support Perform basic to intermediate data analysis using Excel/SQL. Validate data trends and insights for business decision-making. Support KPI tracking and dashboard requirements. 6. Testing & Deployment Support Develop test cases and support QA during functional testing. Coordinate and support UAT (User Acceptance Testing). Validate solutions post-deployment to ensure requirement compliance.

Role: Guidewire claim center Business analyst 12+ months Area(s) of responsibility HYBRID - 3 days on site. Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS ROLE SUMMARY ROLE RESPONSIBILITIES • Lead requirements definitions for complex enhancements and on-going strategic initiatives. • Identify and translate business needs into clearly defined requirements. • Create documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups. • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations. • Lead review sessions for completed business/functional requirements, with key business users focused on gaining consensus and final business approval. • Cultivate strong professional relations within business units to thoroughly understand business needs. • Collaborate with the development and testing teams to provide subject-matter expertise. • Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged. • Ensure future solutions are efficient and effective across all business processes, while being consistent across products. • Participate in the development and planning of the user acceptance testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase. • Work with the business lead and project manager to obtain UAT signoff. TECHNICAL QUALIFICATIONS • 7+ years of business analysis experience, with 3+ years within the space of property and casualty insurance claims. Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes. • Strong experience with the development of detailed business requirements and technical specifications. • Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories. • Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation. • Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes. • Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality. GENERAL QUALIFICATIONS • Proven track record for claims system implementation and support. • Clear verbal and written skills. • Ability to understand communication channels and can escalate appropriately. • Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc. • Must be proficient with process modeling tools (e.g., Visio.) • Experience with visualization tools is beneficial. • Experience supervising small teams. EDUCATION REQUIREMENTS • B.A./B.S. Degree. • Certified Business Analyst Professional (CBAP). Thanks and Regards, Jeet Kumar Thapa Technical Recruiter Oreva Technologies Inc. P: ************ Ext: 323 E: ******************** L: ******************************************************* A: 1320 Greenway Drive, Suite 460, Irving, TX 75038 W: **********************

Experience Level: Senior Contract Type: Full-time employee (W2) Duration: Long-term We are hiring a Senior Business Analyst with strong Project Management skills to lead discovery, process assessments, and requirements gathering. This role requires someone who can confidently run workshops, work independently in fast-changing environments, and clearly shape the solution vision. Responsibilities Lead process assessments, document current-state processes, and design future-state workflows. Facilitate client workshops to gather requirements and align stakeholders. Document business requirements, functional specifications, user stories, and process maps. Recommend best practices, process improvements, and solution approaches. Create wireframes, mockups, and conceptual designs to communicate solution ideas. Deliver product demos and prototype walkthroughs to validate requirements. Define data and integration needs, system flows, and information architecture. Manage small to mid-size projects, including scope, risks, and timelines. Collaborate with technical teams to ensure accurate solution delivery. Support change management, training plans, and user adoption activities. Requirements 15+ years of Business Analysis experience, including hands-on Project Management responsibilities. Strong facilitation skills-able to lead sessions independently and engage stakeholders. Experience in Energy, Manufacturing, or Industrial Services. Familiarity with ERP processes across finance, supply chain, manufacturing, field services, and/or operations. Proficiency in creating wireframes and mockups (Figma, Balsamiq, Miro, etc.). Ability to deliver high-quality demos that clearly articulate the solution vision. Solid understanding of enterprise systems, data flows, and integrations.

Job Title: Marketing & Merchandise Analyst - C-Shopper **This position is a 9 month contract opportunity that cannot support C2C or any form of sponsorship** The Marketing & Merchandise Analyst will work across various C-Shopper development initiatives, partnering with the C-Shopper team, internal data teams, and Circana/IRI personnel. This role focuses on driving adoption and impact of the C-Shopper Customer Insights platform among internal and external users, delivering actionable insights to improve decision-making and business performance. Key Responsibilities: Platform Development & Adoption Assist in C-Shopper platform enhancements to maximize value for internal and external stakeholders. Act as a subject matter expert (SME) and Customer Success resource for the C-Shopper team. Drive internal adoption of Customer Insights tools across Marketing, Merchandising, Loyalty, Operations, and Finance teams. User Engagement & Training Coordinate and conduct onsite and virtual meetings with internal teams. Deliver training sessions and provide Help Desk support for assigned user groups. Initiate ongoing interactions with user groups to share insights and best practices. Analytics & Insights Delivery Produce analytics projects and presentations to support internal and external business needs. Provide guidance and case studies demonstrating high-value insights for user groups. Partner with user teams to act as the voice of the customer, influencing customer-centric strategies. Customer Success & Support Manage onboarding and ongoing support strategies for internal users. Support external supplier projects with ad hoc analytics and presentations. Define and track metrics for program impact, customer satisfaction, and platform usage. Continuous Improvement Anticipate and remove barriers to project success. Conduct evaluations and gather feedback from user groups to improve adoption. Monitor market and customer trends to enhance user experience and operational excellence. Qualifications: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple projects and collaborate across teams. Familiarity with customer insights platforms and retail analytics preferred.

Title: Data Analyst Type: Full-Time About the Role: Optimize Search Group is seeking a hands-on Data Analyst who can own reporting, dashboards, and business intelligence across sales, service, customer, and operational metrics for our client. This role is highly collaborative, generative in nature, and requires someone who can work directly with executives and cross-functional stakeholders to translate business needs into clean, accurate, and actionable analytics. You will be responsible for gathering requirements, building mockups, validating data, and ensuring the right data flows into dashboards used for business-critical decisions. Key Responsibilities Partner with executives and business stakeholders to understand reporting needs and define analytical requirements. Develop interactive dashboards, metrics, and visualizations across sales, customer success, support/service cases, product usage, and operational KPIs. Create mockups and prototypes to validate requirements before full build-out. Build and optimize SQL queries to pull, clean, transform, and validate datasets. Ensure accurate data ingestion and pipeline alignment in Snowflake. Maintain and enhance reporting inside Sigma BI Own the full lifecycle of dashboard and report creation-requirements, data modeling, build, QA, release, and ongoing improvements. Improve visibility into customer metrics, SaaS KPIs, funnel analytics, renewal forecasting, and churn/retention indicators. Troubleshoot data discrepancies, fix schema or join issues, and ensure source-of-truth accuracy across systems. Present insights and recommendations to leadership in clear, consumable formats. Required Qualifications 3-6 years of experience as a Data Analyst, BI Analyst, or similar data role. Strong proficiency in SQL with the ability to write complex joins, CTEs, window functions, and performance-optimized queries. Experience with Snowflake or similar cloud data warehouses. Strong data visualization and dashboard development skills. Experience working directly with executive leadership and multiple business stakeholders. Strong communication skills, including the ability to gather requirements, explain data concepts, and present findings clearly. Hands-on experience building KPIs for sales, customer success, service operations, or SaaS metrics. Comfortable working in a 5-days on-site environment (Irving, TX). Preferred Qualifications Experience in a SaaS environment or subscription-based business model. Experience with Sigma BI (preferred), or advanced proficiency in one or more of the following: Tableau Power BI Qlik Looker Other industry BI visualization tools Experience with generative analysis (building insights from ambiguity or open-ended business questions). Experience creating dashboards from scratch-mockups, wireframes, and end-to-end execution. What Makes This Role Exciting You'll have direct access to executives and decision-makers. Your dashboards will directly influence sales strategy, customer insights, and operational improvements. A high-impact environment where quality, accuracy, and creativity are valued. Opportunity to shape BI standards, tools, and data quality across the organization.

Job Type: Contract to hire Worksite Requirement: Monday, Tuesday, and Thursday onsite and Wednesday and Friday remote Salary Conversion Target: $90,000-$100,000 Hourly Pay Rate: $45.00 - $55.00 / hour, W2 Vaco by Highspring is looking for a Senior Technical Business Analyst with strong AWS experience to support a major initiative focused on LBM and pricing structure updates. The ideal candidate excels at asking the right questions, engaging with both business stakeholders and technical teams, and driving clarity in complex environments. Candidates must be able to pass a criminal background check and drug screen and must be legally eligible to work in the United States, as our client is unable to sponsor at this time. Key Responsibilities Act as the primary liaison between business and IT teams for LBM and pricing modernization efforts Conduct detailed requirements gathering through proactive questioning and stakeholder interviews Translate business needs into clear technical requirements and documentation Partner with architecture, engineering, and product teams to ensure alignment Facilitate discussions, workshops, and design sessions across cross-functional groups Support solution validation, testing coordination, and acceptance criteria definition Preferred Experience Strong experience working in AWS-based environments (required) Proactive communicator who is comfortable speaking up, asking questions, and interacting with senior stakeholders Background as a Technical Business Analyst working closely with engineering teams Experience supporting pricing, LBM, or other business-critical system enhancements Strong analytical and documentation skills Qualifications Bachelor's degree in Information Systems, Computer Science, Business, or a related field; equivalent hands-on experience also accepted. Minimum of five years of experience as a Technical Business Analyst supporting complex IT projects. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

IT Systems Analyst - EIT Operations & End User Support Shift: Standard business hours (Mon-Fri) This role supports business processes and system requirements through the design, configuration, implementation, administration, and reporting of IT systems for the EIT Operations and End User Support teams. The position focuses on delivering actionable insights using SSRS, Microsoft Power Platform, and Visual Studio, while also administering the ServiceNow ITSM and Knowledge Management platforms and supporting general ticket management workflows. Key Responsibilities Develop and maintain reports using SSRS, Power BI, and Visual Studio. Build automation and reporting solutions with Power Platform (Power BI, Power Automate, Power Apps). Serve as System Administrator for ServiceNow ITSM and Knowledge Management platforms. Design and maintain dashboards, Balanced Scorecard (BSC) reports, and performance metrics for leadership. Track and report on SLOs and KPIs for internal teams and vendor performance. Recommend Service Level Management (SLM) improvements and identify operational efficiency opportunities. Manage the report lifecycle: planning, implementation, maintenance, review, and retirement. Support ticket management processes by monitoring, analyzing, and reporting on service requests and incident trends. Respond to user inquiries and provide support for reporting and system administration issues. Participate in project meetings to gather reporting requirements and advise on system capabilities and timelines. Support data conversion, customer satisfaction surveys, and ITSM tool expansion to additional business units. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field or equivalent experience. 3+ years of experience in an Operations or Service Desk environment with a focus on metrics, reporting, and ticket management. Proficiency with: SSRS, Power BI, Power Automate, Power Apps, Visual Studio. Hands-on experience with ServiceNow or similar ITSM platforms. Strong proficiency in Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams). Excellent communication, analytical, and problem-solving skills.

Senior Data Governance Consultant (Informatica) About Paradigm - Intelligence Amplified Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference. Summary: We are seeking a Senior Data Governance Consultant to lead and enhance data governance capabilities across a financial services organization The Senior Data Governance Consultant will collaborate closely with business, risk, compliance, technology, and data management teams to define data standards, strengthen data controls, and drive a culture of data accountability and stewardship The ideal candidate will have deep experience in developing and implementing data governance frameworks, data policies, and control mechanisms that ensure compliance, consistency, and trust in enterprise data assets Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred This position is Remote, with occasional travel to Plano, TX Responsibilities: Data Governance Frameworks: Design, implement, and enhance data governance frameworks aligned with regulatory expectations (e.g., BCBS 239, GDPR, CCPA, DORA) and internal control standards Policy & Standards Development: Develop, maintain, and operationalize data policies, standards, and procedures that govern data quality, metadata management, data lineage, and data ownership Control Design & Implementation: Define and embed data control frameworks across data lifecycle processes to ensure data integrity, accuracy, completeness, and timeliness Risk & Compliance Alignment: Work with risk and compliance teams to identify data-related risks and ensure appropriate mitigation and monitoring controls are in place Stakeholder Engagement: Partner with data owners, stewards, and business leaders to promote governance practices and drive adoption of governance tools and processes Data Quality Management: Define and monitor data quality metrics and KPIs, establishing escalation and remediation procedures for data quality issues Metadata & Lineage: Support metadata and data lineage initiatives to increase transparency and enable traceability across systems and processes Reporting & Governance Committees: Prepare materials and reporting for data governance forums, risk committees, and senior management updates Change Management & Training: Develop communication and training materials to embed governance culture and ensure consistent understanding across the organization Required Qualifications: 7+ years of experience in data governance, data management, or data risk roles within financial services (banking, insurance, or asset management preferred) Strong knowledge of data policy development, data standards, and control frameworks Proven experience aligning data governance initiatives with regulatory and compliance requirements Familiarity with Informatica data governance and metadata tools Excellent communication skills with the ability to influence senior stakeholders and translate technical concepts into business language Deep understanding of data management principles (DAMA-DMBOK, DCAM, or equivalent frameworks) Bachelor's or Master's Degree in Information Management, Data Science, Computer Science, Business, or related field Preferred Qualifications: Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred Experience with data risk management or data control testing Knowledge of financial regulatory frameworks (e.g., Basel, MiFID II, Solvency II, BCBS 239) Certifications, such as Informatica, CDMP, or DCAM Background in consulting or large-scale data transformation programs Key Competencies: Strategic and analytical thinking Strong governance and control mindset Excellent stakeholder and relationship management Ability to drive organizational change and embed governance culture Attention to detail with a pragmatic approach Why Join Paradigm At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm. Learn more at ******************** Policy Disclosure: Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.

Our client is looking for a Senior Analyst for Oracle eBusiness Systems (R12.2.10) who can work independently and provide strong technical support for customizations and extensions-particularly within Finance or Oracle Projects modules. In this role, you'll support business users, participate in change management activities, and help ensure smooth service delivery and high customer satisfaction. You'll work closely with core business users and be an active member of a large Oracle support team. Job Description Provide technical development and support for customized business applications. Work with customers to understand system needs and translate business and technical requirements into clear specification documents. Complete all necessary Change Management tasks and SOX control requirements (when applicable). Apply industry-standard project management principles, tools, and best practices throughout the project lifecycle. Continuously build business and technical knowledge through available resources such as online materials, books, courses, and conferences. Track project deliverables and provide timely updates and reports to management. Skills Required Minimum of 5 years working with Oracle eBusiness Modules, including hands-on experience with Oracle Projects (Project Accounting, Project Billing, and Project Cost Management) and their integrations with modules such as Inventory, Asset Management, Oracle Time and Labor, Fixed Assets, and Accounts Payable. 5+ years of experience in SQL, PL/SQL, BI Publisher, and Oracle Workflow Builder. Strong understanding of backend table structures for Oracle and eBusiness modules. Experience with Oracle Database 19C or higher. 3+ years of programming experience with Oracle Apex (preferred). Experience with personalizations and extensions in Oracle Applications Framework (preferred). Prior experience working in a multi-developer team environment. Experience remediating and validating EBS extensions and customizations for Finance or Projects. Ability to collaborate with Oracle Support to identify and implement workable solutions. Experience working with IT and business teams on EBS upgrades-specifically from R12.2.10 to R12.2.15. Education / Training / Certifications Bachelor's degree in a related field from a 4-year accredited university, or at least 10 years of relevant industry or technical experience. Additional Requirements Willing to travel up to 10%. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. JOB-10045485

Dynamics 365 Business Central Subject Matter Expert A rapidly growing specialty manufacturing organization is seeking an experienced Business Central SME to support a multi-entity rollout, rebuild the ERP foundation from the ground up, and guide end users through a full transformation of their systems. About the Environment The organization has several companies already operating in Business Central, each with different levels of customization and maturity. Some entities are beginning fresh in a clean BC tenant, while others are migrating from QuickBooks, NetSuite, and heavily customized systems with little to no documentation. Consolidation, standardization, and training are major priorities. What You'll Do Lead and support end-to-end Business Central implementation work across multiple acquired entities Rebuild environments, configure modules, and standardize processes across organizations Manage MRP, warehouse setup, planning workflows, and core operational modules Troubleshoot legacy customizations and guide teams in adopting best practices in a cloud-first environment Resolve tenant, email, and host communication issues Support ongoing data migration efforts from various legacy systems Partner with operational leadership to train internal teams and build future SMEs Provide hands-on guidance with reporting, Power BI, and integration requirements Work closely with groups connecting Salesforce into BC Help establish structure, documentation, admin roles, and scalable governance across all orgs What We're Looking For Strong experience with D365 Business Central implementations (FLC experience required) Ability to work on-site Deep experience with: MRP and warehouse configuration Multi-company BC architecture Data migration AL development Admin/security setup Comfortable training end users, developing internal SMEs, and documenting workflows Experience in environments with little structure or documentation Integration knowledge Power BI reporting

Marmon Foodservice Technologies, Inc. As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. About The Job Though you may not know us by name, you've most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we've designed and manufactured foodservice equipment for some of the world's biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to revolutionize the future of foodservice. We are looking for an individual who possesses an extensive understanding of manufacturing and modern manufacturing execution system (MES) software & support the transformation of manufacturing operations using data and automation. The MES Business Analyst acts as a liaison with cross-functional business teams and works with all levels of management to improve knowledge base, map requirements, design, develop, train, and deploy common business process solutions within project scope and timelines. What You'll Do * Participate in implementation efforts to include process mapping, configuration, troubleshooting, testing, training key users, preparing training material as appropriate, developing knowledge base articles & work instructions/user guides, go live activities, post go live activities, and providing project manager with status and potential risks. * Assist end users with day-to-day problem solving (help desk activities). * Maintain awareness of future software enhancements and applicability. * Work with business users/cross functional teams/developers/testers to design, develop, new solutions and custom reports within the LN ERP & MES environments. * Work proactively to improve current processes and to drive down the user support issues. * Knowledge sharing with peers & training team members to strengthen support team. * Travel 25% - 50%, domestically and/or internationally as needed. * Perform other duties as assigned by the reporting manager. Skills/Experience We're Looking For * BS Degree Computer Science, business or equivalent education. High School diploma or equivalent with 8+ years of relevant system experience * 5+ years' experience in software implementation and/or functional manufacturing utilizing modern ERP/MES system. * Expertise in designing and implementing MES systems tailored to complex manufacturing operations, minimum of 5 implementations. * Keen knowledge of INFOR MES & INFOR LN is a plus. * A strong understanding of manufacturing, engineering & quality control processes. * Ability to coordinate, communicate and interact with various stakeholders. * Deploying solutions and customizations to test/production environments. * Interviewing key users for custom end user reports. * Preparing functional specifications and test output. * Troubleshooting and 'Help Desk' experience to provide user support. * Tutoring and training skills. * Developing rapport with key users, end users and management. * MS Office Suite * Work experience in a manufacturing environment. * Organized and efficient in completing tasks with a sense of urgency. * Be naturally curious and result-oriented individuals who not only identify problems but find solutions to them. * Able to work with a cross-functional team in handling cross functional initiatives, and bridge the gap between the business/operations and technology * Exceptional verbal and written communications skills to effectively work with teams, vendors, and clients from diverse backgrounds Benefits We support your well-being with comprehensive and easy-to-use benefits that you'll be eligible to enroll in on your first day of employment. Here are some of the highlights: * Medical, Dental, Vision, and Prescription Drug insurance plans * Access to a Health Advocate who is an expert in Marmon's health plan and can help you select the best health benefits for you and your family * Tax advantaged spending accounts for health and dependent care expenses * Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning * Generous paid time off for personal use, holidays, and parental leave * Company-sponsored life insurance * 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own * Financial and retirement advising About Marmon Holdings Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon's 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story. Pay Range: 88,000.00 - 132,000.00 We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more! Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.