Technical business analyst jobs in Hawaii - 146 jobs
Underwriting & Actuarial Data Analyst I
HMSA 4.7
Technical business analyst job in Urban Honolulu, HI
Data Management: Reviews data sources and preps needed data.
Identifies existing and new data sources.
Performs data prototyping, if necessary, to agree what data can/not be used.
Preps data for use in analysis, goes back to source if problems are found, and identifies other options/alternatives if problems cannot be resolved.
Performs review of data to ensure completeness/accuracy/timeliness for the purpose of the analysis.
Maintains tables that are necessary for department or corporate reporting.
Ensures existing, approved, corporate tools used can accept/integrate the data.
Analytics and Technical Acumen:
Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used.
Determines what kind of analytics will be performed (descriptive, predictive, prescriptive) and defines/documents overall framework.
Understands various internal and external data sources available; uses expertise to utilize the most appropriate data source.
Utilizes appropriate tools to load, integrate, and analyze data.
Conducts analysis and documents findings, identifies unexpected anomalies and root cause (if possible) and determines if analysis can continue, identifies alternatives if anomalies cannot be resolved.
Ensures reproducibility of outcomes.
Documents entire analysis process, including business problem, data sources, methods and tools used, project reference, and outcomes.
Implements pre-emptive actions, where possible.
Analytics/Reporting Tool Development & Training:
Participates in the development and delivery of analytics/reporting tools for internal and external customers.
Types of projects include the development and or maintenance of self-service reporting tools and regular or ad hoc reporting.
Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures.
Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status.
Provides training to customers on new tools/reporting capabilities
Effective Communication:
Prepare/present findings that are informative and audience appropriate.
Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis.
Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making.
Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$70k-82k yearly est. 1d ago
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Maintenance Management Analyst - Hawaii (062-25)
Anglicotech, LLC 3.9
Technical business analyst job in Kaneohe, HI
Maintenance Management Analyst (Hawaii) | Make an Impact with Anglicotech!
Anglicotech (AT) is seeking a Maintenance Management Analyst who will thrive in a challenging, rewarding, process-oriented environment. This position will support Marine Corps Base Hawaii, which provides forward-based, sustainable and secure training and operational support, facilities, and services to enable operational forces to accomplish their mission. The S-4 Installations and Logistics Branch of MCBH delivers products and services that enhance readiness and resiliency at home, empowering Marines and Sailors abroad. The MCBH Maintenance Management Analyst will assist the MCBH Logistics Branch specifically with broad logistics support to the Boat Basin.
The Maintenance Management Analyst will provide the Commander, via the Maintenance Management Office and S-4, with comprehensive analysis of ground equipment maintenance and maintenance management functional areas to assess and comply with Marine Corps orders, directives, and Maintenance Management Standard Operating Procedures (MMSOP) / policies to improve control and management of all organic and intermediate maintenance programs and operations.
Location:
This position is located onsite at Marine Corps Base, Kaneohe Bay, HI
Salary:
A salary range of $85,000-105,000 is available for this position commensurate with education, years of experience, and qualifications.
Responsibilities:
Advise and assist the MCBH Logistics Officer on all matters related to maintenance management analysis, policy development, and policy enforcement for the Boat Basin equipment.
Analyze and evaluate the implementation and effectiveness of MCBH ground equipment maintenance and ground equipment readiness programs through semi-annual inspections of the Boat Basin.
Evaluate the effectiveness of ground equipment maintenance processes and procedures and analyze reporting and maintenance readiness trends.
Track and record boat/waterfront operations equipment via DPAS.
Determine opportunities to standardize, consolidate, and validate BB ground equipment maintenance and maintenance management policies and procedures and utilize all available resources to maximize command equipment readiness.
Collect data, analyze trends, form recommendations, and deliver reports to leadership in both oral and written forms of communication.
Assist in developing, coordinating and monitoring the maintenance management programs within the MCBH MMSOP and applicable references to ensure Marine Corps Orders, policies and procedures are being followed.
Provide recommendations for procedural and process improvements to achieve best compliance and readiness improvements for MCBH ground equipment.
Participate in required meetings, working groups, training events and leadership briefings.
Provide on-site support for the daily required tasks of the maintenance management office.
Required Qualifications:
High School Diploma
Security Clearance:
US Citizenship required
Clearance: Secret required at start
Education and Experience:
3-5 years of relevant military experience - MOS 3043, 3051, 0411 highly encouraged to apply
Preferred Additional Skills:
Proficiency with groupware applications (e.g. SHAREPOINT, MS Teams, PowerApps development) and the Microsoft Office suite (e.g. MSWord, Power Point, Excel, etc.)
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Anglicotech, LLC is an established, rapidly growing, veteran-owned small business that provides Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171 compliance solutions, and Enterprise Information Technology Implementation and Services.
Anglicotech, LLC is an Equal Opportunity Employer committed to supporting and retaining a diverse and talented workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Anglicotech, LLC offers competitive compensation, benefits, and great long-term career opportunities.
For more information or to apply, visit our website at ***************************
$85k-105k yearly 3d ago
Business Intelligence Analyst
Hawaii Foodservice Alliance LLC
Technical business analyst job in Urban Honolulu, HI
Who We Are
At HFA, we're proud to be Hawai‘i's largest local supplier of perishable foods and logistics-serving grocers, retailers, and club chains across the islands. But we're not just moving products-we're building connections, nourishing communities, and growing something that matters.
Our team is the heart of our success. That's why we invest deeply in our people-offering real opportunities for growth, leadership, and innovation. Whether you're starting your journey or taking the next step, we're here to support you.
If you're looking for more than a job-if you want a career with purpose, people who care, and a place where you can grow-we'd love to meet you.
Grow with us. Thrive with us. Join the HFA ‘ohana.
We are looking for an experienced Business Intelligence Analyst to turn information into critical knowledge to make sound business decisions. You will drive Business Intelligence solutions through all stages including inception, technical design, development, testing, and delivery. The ideal candidate will have a mix of technical, soft, and analytical skills. If you're motivated and inquisitive, HFA is an excellent place to grow your career.
Applicants must currently reside in Oahu, Hawaii to be considered for this role
WHAT YOU'LL DO
Champion a data-driven approach to business improvement.
Contribute ideas, propose improvements and take ownership of high-impact initiatives in a role that encourages strategic thinking
Design, develop and maintain dashboards, reports and other tools to visualize data and track Key Performance Indicators (KPIs)
Identify patterns, trends and correlations in data to uncover opportunities for operational improvement and business growth
Provide insights and recommendations to support business strategy, improve operational efficiency and guide decision-making
Collaborate with stakeholders, software engineers and Business Intelligence team to establish goals, metrics and requirements
Provide ad hoc analytical support to internal stakeholders across a variety of departments, technical backgrounds and levels
Implement new data analysis methodologies.
Review and validate data as needed.
Prioritize initiatives based on business needs and requirements.
WHAT WE'LL LOVE ABOUT YOU
Bachelor's or master's degree in Business, Finance, Accounting, Statistics, Mathematics, or a related field, or equivalent work experience.
1-3 years of experience in Business Intelligence Analysis
Experienced in synthesizing complex data, identifying trends and translating them into meaningful insights
Skilled at clearly communicating findings to both technical and non-technical audiences
Outstanding data-driven problem-solving and analytical skills
Data-oriented, curious, independent self-starter.
Strong adaptability and capacity to work in fast-paced environments.
Experience with relational database concepts and writing SQL queries.
Advanced Excel skills including pivot tables and vlookups.
Experience with Tableau and other data visualization tools.
Proficiency in Snowflake
Food distribution or similar industry experience a plus.
Currently reside on Oahu.
WHAT YOU'LL LOVE ABOUT US
Starting Pay: $65,000/year. Relevant experience will be highly considered in actual wage.
Free Healthcare (for Team Members & partial subsidy for family members)
401(k) Plan with % matching
Paid Weekly
Paid Time Off
Paid Volunteer Time
Financial Education Programs
On the Job Training
Employee Assistance Program
Employee Discounts (e.g., Gym membership, Cellular service, Legal Assistance plan)
We kindly request all applicants to submit a tailored cover letter outlining their relevant experience, skills, and interest in the position.
HFA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age citizenship, marital status, disability, gender identity or Veteran status.
$65k yearly 5d ago
Senior IT Business Analyst
Sonic Healthcare USA 4.4
Technical business analyst job in Aiea, HI
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Position Summary
Sonic Healthcare USA is seeking a Senior IT BusinessAnalyst to support the development and optimization of technology solutions that enhance clinical and laboratory operations. This role is responsible for gathering and translating business requirements, guiding system design and testing, and collaborating across departments to ensure reliable, scalable solutions that reflect the precision and complexity of diagnostic healthcare.
Location: Honolulu, HI
Status: Full Time
Days/Hours: Onsite/Hybrid, Business Hours
Salary range: $75,000 - $115,000 per year
Job Responsibilities
Planning and Design:
Elicit and document user requirements to meet a business objective. Sets customer expectation on feasibility. Identify and validate requirements and organize the information into a logic document using business analysis models that are understood by the customer and IT
Provide the business direction for system changes
Work with the development teams and product owner to plan appropriate scenarios that meet project specifications
Assign complexity estimations to tasks
Test Development:
Test all scenarios to determine whether system changes met project specifications, ensuring proper functionality and stability
Work with peers to provide appropriate documentation of work
Collaborate with teammates on tasks keeping manager aware of progress and risk
Write efficient, reliable and scalable test automation scripts
Support and Maintenance:
Work with development teams to support ongoing development tasks
Work with support teams to understand and triage defects as they arise
Work with development teams to mitigate potential defects
Work with users to remediate defects during UAT
Becomes intimately familiar with the processes of the laboratory in order to deliver the highest quality product to the business
Acts as a role model by providing leadership and mentor to other testing resources
Be available to address emergency issues in a 24/7 healthcare environment
Qualifications & Requirements
Education:
Bachelor's degree in Information Technology or related field preferred.
Experience:
Experience in a medical laboratory, with a basic understanding of clinical and anatomical pathology terminology
Preferred: Microbiology background with blood bank bench experience
Excellent problem solver, with a focus on team success
Excellent communication skills with ability to work cross-functionally across multiple teams
Skills:
Create SQL queries from database tables
Knowledge of software development life cycle (SDLC)
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Information Technology
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$75k-115k yearly Auto-Apply 49d ago
Sr Principal Business Applications Analyst
UKG 4.6
Technical business analyst job in Urban Honolulu, HI
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 4d ago
Data Analyst
Ata Services Inc. 4.3
Technical business analyst job in Kaneohe, HI
ATA Services, Inc., is looking for a full-time Data Analyst for our client Hawaii State Hospital.
See job details below:
Duration: Long-term
45-710 Kea'ahala Road, Kaneohe, HI 96744-3597
Non-exempt Hourly Rate: $34.72
Purpose of Position:
Identify and resolve data inconsistencies/discrepancies. Facilitates advisory/steering committee of data users to identify modifications needed to improve functionality of data systems.
Minimum Requirements:
Knowledge:
Principles, practices, methods, and techniques related to program planning, developing, monitoring, and evaluating; use of relational databases for program implementation, monitoring, and evaluating; knowledge of procedures used for maintaining confidentiality; knowledge of procedures used for ensuring security and confidentiality of electronic data.
Skills/abilities:
Proficiency with large, complex relational databases; develop, design, and manage multiple databases; understand and complete complex oral and written instructions; write in a clear and organized manner; think critically; problem solve; plan, coordinate, and work on projects with others; implement quality control and assurance procedures for data management; interact with others in a professional manner.
Education:
Graduation from an accredited four-year college or university with a bachelor's degree.
Experience:
Two- and one-half years progressively responsible professional work experience which required a high degree of analytical skill. Such experience must have involved the use of large, complex relational databases for the gathering, evaluating, and analyzing facts and other pertinent information required to resolve problems and/or to determine and recommend appropriate courses of action. Such experience must have also provided knowledge of security and confidentiality policies and procedures
$34.7 hourly Auto-Apply 16d ago
Senior Analyst, IT Business Solutions
Cardinal Health 4.4
Technical business analyst job in Urban Honolulu, HI
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$80.5k-103.4k yearly 57d ago
Lead Business Systems Solutions Analyst
Lumen 3.4
Technical business analyst job in Urban Honolulu, HI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 36d ago
Business Analyst (IT)
Cymertek
Technical business analyst job in Urban Honolulu, HI
BusinessAnalyst (IT) LOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a proactive and analytical BusinessAnalyst (IT) to bridge the gap between technology and business objectives. In this role, you will work closely with stakeholders to gather, document, and translate business requirements into actionable technical solutions. Your expertise in analyzing processes and identifying areas for improvement will play a vital role in driving the success of IT projects and initiatives. If you excel at problem-solving, communication, and collaboration, and have a passion for aligning technology with business goals, we encourage you to apply!
*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. ***
SIMILAR CAREER TITLESSystems Analyst, IT Analyst, Requirements Analyst, Process Analyst, Product Owner, Data Analyst, Functional Analyst, TechnicalBusinessAnalyst, Solutions Analyst, IT Consultant, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Information Technology, Business Administration, Computer Science, Information Systems, Data Analytics, Management Information Systems, Systems Engineering, Software Engineering, Project Management, Operations Management, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES
Gather and document requirements
Conduct stakeholder interviews
Analyze business processes
Translate requirements to IT
Support project management
Ensure alignment with objectives
REQUIRED SKILLS
Requirement elicitation
Process modeling
Documentation
Communication skills
Problem-solving
Technical writing
DESIRED SKILLS
Knowledge of Agile methodologies
Experience with CRM systems
Familiarity with SQL
Data visualization tools
Experience with ERP systems
Business process automation
PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE
Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development.
At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day.
We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave.
Ready to make your next move the best one? Join us and experience the difference.
BENEFITS
Excellent Salaries
Flexible Work Schedule
Cafeteria Style Benefits
10% - 401k Matching (Vested Immediately)
Additional 401k Profit Sharing
30 days Paid Leave/Holiday (No Use or Lose!)
The day off for your birthday
Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)
HSA/FSA
AFLAC
Long Term/Short Term Disability - 100% employee coverage. No cost to you.
Life Insurance - 100% employee coverage. No cost to you.
Additional Discretionary Life Insurance
Paid Training
No long, wordy reviews with tons of paperwork!!!
Referral bonus program with recurring annual payments
HOW TO APPLY
Email us at ***************** or apply today: ****************
Want to see what our employees think? Click here .
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
$49k-66k yearly est. Easy Apply 60d+ ago
GEAR UP Data Analyst (0079771T)
University of Hawaii System 4.6
Technical business analyst job in Urban Honolulu, HI
Title: GEAR UP Data Analyst 0079771T Hiring Unit: VP for Academic Strategy, Hawaii P-20 Band: A, B Salary: salary schedules and placement information Additional Salary Information: PBA, minimum $4,458/mo.
PBB, minimum $5,434/mo.
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
Funding: Federal
Other Conditions: Renewal dependent on satisfactory performance and availability of funds.
Duties and Responsibilities
Pay Band A:
* *Develops and maintains a knowledge base of data from various source systems, such as the Hawaii State Department of Education, unemployment insurance, workforce training, and the University of Hawaii as part of the statewide longitudinal data system.
* *Serves as a resource to requestors of data from the Hawaii Data eXchange Partnership (DXP) by providing functional/technical information on data elements, inquiries on the data request processes, and appropriateness of data based on proposed research or policy questions.
* *Assists with providing data validation to maintain data accuracy and troubleshoot complex data problems.
* *Assists with providing cross-tabulations or other analyses using pivot table functionality or other statistical software.
* Assists with providing comprehensive reporting and written summaries.
* Designs, creates, and updates statistical tables and graphs or other visual representations of data; incorporate tables and graphics in report format to support relevant findings.
* Assists with designing and providing presentations which address stakeholders' information needs at the appropriate level of data use ability.
* Works collaboratively with partner agencies and other stakeholders to improve the quality and comprehensiveness of data collection and reporting efforts as well as the timeliness of reporting and its usefulness to end users.
* Assists with facilitating and engaging stakeholder groups in order to develop, revise, and implement new data products that serve stakeholder information needs.
* Other duties as assigned.
Pay Band B:
* *Develop & maintain a knowledge base of data from various data source systems, such as the Hawaii State Dept of Education, career technical education, college & career, & career readiness metrics, & UH as part of the statewide longitudinal data system.
* *Provide analytic support for the GEAR UP annual performance report and other related research or evaluation projects.
* *Participate in data collection activities related to GEAR UP programs and interventions.
* *Participate in meetings and communications between the GEAR UP evaluation team and external evaluators.
* *Serve as resource to requestors of data from Hawaii Data eXchange Partnership by providing functional/technical information on data elements, inquiries on data request processes, & appropriateness of data based on proposed research or policy questions.
* Provide data validation to maintain data accuracy and troubleshoot complex data problems.
* *Perform complex queries to extract data for ad hoc data requests/studies and use of pivot table functionality or statistical software to create cross-tabulation and other statistical analyses.
* Provide comprehensive reporting and written summaries.
* Design, create and update statistical tables and graphs or other visual representations of data; incorporate tables and graphics in report format to support important findings.
* *Conduct policy analyses about student enrollment, demographics, performance and outcomes related to the transition of cohorts along the education to workforce pipeline.
* Design and execute presentations that are crafted to provide relevant information based on audience or stakeholder needs.
* Work collaboratively with internal and external stakeholders to improve the quality and comprehensiveness of data collection and reporting efforts as well as the timeliness of reporting and usefulness to end users.
* Other duties as assigned
* Denotes Essential Functions
Minimum Qualifications
Pay Band A:
* Possession of a baccalaureate degree in educational psychology, psychology, statistics, or related field, with coursework in statistics, research methods, tests and measurements, or related subject areas and a minimum of 1 year of progressively responsible professional experience with responsibilities for administrative, institutional or program analysis; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Functional knowledge of principles, practices, and techniques in evaluation, research, and data analysis demonstrated by knowledge, understanding and ability to apply concepts, terminology.
* Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations, and systems associated with academic research, analyses, data governance, and individual/educational confidentiality and privacy.
* Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may occur in the area of evaluation, research, and data analysis.
* Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
* Demonstrated ability to operate a personal computer and apply word processing software.
* Experience with facilitating and engaging large and small groups to obtain stakeholder feedback relative to established goal(s) and objective(s) for the meeting.
* Experience with managing project activities and meeting logistics while meeting project deadlines.
* Experience with creating tables/graphs or other visual representations of data in order to present important/relevant findings in reports, presentations, or written summaries.
* Experience in developing and providing presentations through different modalities (e.g., in-person, or on-line platforms) to diverse audiences.
* Experience in writing and editing of reports and other types of publications.
* Ability to do detailed and accurate work.
Pay Band B:
* Possession of a baccalaureate degree in educational, psychology, statistics, information science, or related field, with coursework in statistics, research methods, tests and measurements, or related subject areas and 3 years of progressively responsible professional experience with responsibilities for administrative, institutional or program analysis; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Considerable working knowledge of principles, practices and techniques in the evaluation or research and data analysis and the ability to apply these methods and techniques to a diverse range of data and administrative systems and processes as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
* Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with the protection of individual confidentiality and privacy policies such as the Family Educational Rights and Privacy Act (FERPA).
* Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
* Demonstrated ability to operate a personal computer and apply word processing software.
* For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
* Demonstrated ability to extract information from a dataset and identify and report important findings.
* Demonstrated ability to write reports and clear, concise written summaries.
* Demonstrated ability to design, create, and update statistical tables and graphs or other visual representations of data; incorporate these tables and graphics in report format to support important findings.
* Demonstrated ability to utilize a personal computer and apply word processing and spreadsheet software to design, create and update tables/graphs which illustrate information clearly in order to present important/relevant findings.
* Ability to do detailed and accurate work.
Desirable Qualifications
Pay Band A:
* Demonstrated ability to perform statistical analysis of data using software such as SPSS, SAS or R.
* Knowledge of SQL, PostgreSQL, MySQL, or Python
Pay Band B:
* Master's degree in educational psychology, psychology, economics, educational administration or related field, with coursework in statistics, methodology, research methods, tests and measurements, or mathematics.
* Demonstrated ability to perform moderately complex queries to extract data from complex tables and reporting modules in order to create new datasets specific to policy or research question, or researcher request.
* Demonstrated ability to develop, implement & manage a data element dictionary, end user glossary, & other metadata mgmt tools to create a resource to facilitate development of reports, ad hoc data requests & mapping of data across data systems & sectors.
* Demonstrated ability with quantitative and qualitative methodologies.
* Demonstrated ability to conduct data mapping from various source systems from early childhood program and service providers, education programs, and applicable state agencies.
* Experience with analytics with higher education data.
* Experience with analytics with unemployment insurance or other workforce data.
* Experience with analytics with K-12 education data.
* Ability to perform statistical analysis of data using software such as SPSS, SAS or R.
* Knowledge of SQL, PostgreSQL, MySQL, or Python.
* Knowledge of data warehousing or longitudinal data systems.
To Apply:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: (1) resume, (2) cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met, (3) the names and contact information (telephone number and email addresses) of at least three professional references, and (4) copies of educational transcripts with CONFIDENTIAL DATA (ie. social security number, birth date, etc.) REDACTED. If requested transcripts are unobtainable by closing date, please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date (02/04/2026) to email copies of your transcripts to *******************. Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
Inquiries:
Erika Hall, ************, *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$4.5k-5.4k monthly Easy Apply 12d ago
Senior IT Analyst (Tier 3 Service Desk)
Alpha 4.3
Technical business analyst job in Hawaii
Reports to: Director of IT Employment Type: Full-Time, Exempt Department: Information Technology Compensation: $90,000 - $95,000
The Opportunity
This is not a password-reset job. This is not a ticket-closer role.
This is a Tier 3, final-escalation, systems-thinking, accountability-driven role for someone who takes ownership when the stakes are high and ambiguity is real.
At Alpha Inc., the Senior IT Analyst is the person others call when the problem doesn't fit the playbook - when systems collide, controls matter, executives are impacted, and “good enough” is not an option.
You'll operate at the intersection of technology, compliance, automation, and people, ensuring IT services are reliable, auditable, secure, and actually usable. You'll partner closely with System Admins and Security teams, serve as white-glove support for executive leadership, and help build the operational backbone that allows Alpha to scale across Hawaiʻi.
If you're wired to own outcomes, not just tasks - keep reading.
About Alpha Inc.
Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We build projects that serve island communities for generations - and we take just as much pride in
how
we operate as
what
we build.
Our culture is grounded in three core values:
Lead with Heart - Respect, humility, and care for people come first.
Strength in Unity - One team, many talents; no silos, no egos.
Alpha Mentality - Grit, accountability, and a relentless drive to get better.
This role is critical to protecting those values through strong systems, secure access, and operational excellence.
What You Will Do
As a Senior IT Analyst (Tier 3), you are the last line of defense and the architect behind better systems.
Tier 3 Escalation & Technical Ownership
Serve as the final escalation point for complex issues unresolved by Tier 1 and Tier 2 teams
Perform deep troubleshooting across Microsoft 365, Okta, Intune, Entra ID, Box, UKG, Apple Business Manager, MDM, and related platforms
Conduct root cause analysis and implement durable fixes that prevent repeat incidents
Partner with System Administrators to resolve complex identity, integration, and infrastructure issues
Define escalation standards and model calm, decisive leadership during critical incidents
Executive & High-Impact Support
Provide white-glove IT support to executive leadership with urgency, discretion, and professionalism
Anticipate and mitigate technical risks that impact executive productivity
Maintain strict confidentiality when handling sensitive systems, data, and communications
Create clear, concise documentation tailored for executive users
Identity, Access & Compliance
Administer user lifecycle management across enterprise applications
Support joiner, mover, and leaver processes with accuracy and auditability
Sustain and operationalize NIST controls across identity, endpoint, and service delivery systems
Translate security requirements into enforceable technical controls and repeatable workflows
Maintain audit-ready documentation mapped to compliance requirements
Workflow, Automation & Systems Improvement
Own and continuously improve JIRA Service Management workflows, approvals, and escalations
Build automation that reduces manual effort and improves SLA performance
Apply scripting or low-code automation (PowerShell, Python, Okta Workflows, Zapier, etc.)
Analyze trends, metrics, and audit findings to drive preventive improvements
Use Confluence as the system of record for procedures and documentation
Leadership Without the Title
Mentor Tier 1 and Tier 2 staff through documentation, training, and hands-on support
Create runbooks and troubleshooting guides that raise the bar for the entire team
Coordinate with vendors to resolve advanced technical issues
Participate in on-call rotation for critical systems
What You Bring
You're a technical problem-solver with an operator's mindset.
Required Experience
5+ years of progressive IT support experience, including 2+ years in a Tier 3 or senior escalation role
Strong hands-on experience with Microsoft 365, Okta, Intune, Entra ID, and Box
Experience supporting C-level executives and mission-critical systems
Proven experience sustaining NIST controls or supporting compliance readiness
Advanced troubleshooting across mac OS, iOS, Windows, cloud apps, and identity systems
Proficiency with JIRA Service Management and Confluence
Preferred (But Not Required)
Certifications such as Microsoft 365, Okta, Security+, or ITIL
Scripting or automation experience (PowerShell, Python, Bash)
Experience with UKG, Apple Business Manager, or MDM platforms
Exposure to audits (NIST, SOC 2, ISO 27001, CMMC, etc.)
Experience supporting remote or distributed environments
Why Alpha?
At Alpha Inc., IT isn't a cost center - it's a force multiplier.
You'll:
Solve complex, high-impact problems that directly support the business
Influence how systems, controls, and workflows scale with growth
Work with modern cloud, identity, and automation platforms
Be trusted to own outcomes, not just close tickets
Join a company that genuinely values culture, accountability, and people
Requirements (Conditions of Employment)
Employment at Alpha Inc. is contingent upon the following:
Completion of standard pre-employment screening.
A background check conducted after a conditional offer; past issues will be reviewed on a case-by-case basis in line with Hawai‘i and federal law.
Passing a drug test (for both full-time and part-time hires), conducted under Hawai‘i's statutory requirements.
Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawai‘i law. Applicants must be authorized to work in the United States; we are unable to sponsor visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************.
If you're the kind of IT professional who owns problems, elevates systems, and leads without needing permission - Alpha Inc. is ready for you.
#LI-ALPHASP
$90k-95k yearly Auto-Apply 10d ago
Project Manager / Business Analyst
Uha
Technical business analyst job in Urban Honolulu, HI
JOIN UHA'S TEAM
We focus on your health and pay 100% for your family 's medical insurance and provide 20 days of paid time off during the first year!
Project Manager / BusinessAnalyst
FLSA: Full-time, Exempt
Salary range: $78,301 - $101,791k
Position Summary :
The primary purpose of the Project Manager/BusinessAnalyst position is to lead and ensure the successful management and delivery of projects within scope, quality, time and cost constraints by providing project management oversight and developing or leading the development of detailed project business requirements. In addition, the incumbent may lead efforts to document business processes and to identify process improvement opportunities.
Essential Duties & Responsibilities:
Project Management
Identify and schedule project deliverables, milestones and required activities and tasks.
Establish work plan and staffing for project activities and ensure appropriate resources are assigned to the project.
Provide leadership and motivation to project team members throughout the project life cycle.
Develop or lead the development of detailed business requirements that can effectively drive design, coding and testing.
Drive technical design and test cases based on business requirements.
Implement and maintain project issues log. Ensure issues are logged and dealt with quickly and effectively.
Constantly review status and modify schedules or plans as required. If material changes to scope, quality, time or cost is required, develop recommendations and present to executive leadership for consideration and decision
Perform project risk assessment, and implement mitigation plans.
Implement and execute project communication plans. Ensure that project members, affected department management and executive leadership are kept apprised of project status. Escalate issues promptly.
Conduct project post-mortems.
Project Portfolio Management
Manage a portfolio of projects and work with the IS Manager and CIO to ensure appropriate scheduling of individual projects to minimize conflicts and maximize success.
BusinessAnalyst
Actively engage with stakeholders and subject matter experts to gather and gain understanding of business requirements by conducting interviews and working sessions
Evaluate business process, anticipate requirements, uncover areas for improvements and develop and implement solutions
Perform requirements analysis
Document and communicate results of analysis
Business Processes Reengineering
Lead efforts to document business processes. Train department management and staff on UHA's standard methodologies for business process documentation, and lead/assist in the elicitation and documentation of processes.
Lead/assist department management and staff in analyzing business processes, identifying process improvement opportunities and developing recommendations/business cases for specific improvement projects.
Required Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
Ability to lead and motivate others; demonstrating empathy and knowledge of personality types
Effective influencing and negotiating skills in an environment where this role may not directly control resources
Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
Familiarity with software development techniques and methodologies.
Familiarity and demonstrated use of project management methodologies, e.g., project plans, issue logs, gantt charts.
Strong working knowledge of project planning tools, e.g., MS Project, Excel.
Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
Demonstrated ability to elicit and document detailed business requirements through interviews of business subject matter experts, review of business documentation, and other methods.
Demonstrated ability to drive the creation of technical design and test cases.
Good understanding of current and emerging technologies and how other enterprises are employing them to drive business value.
Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
Familiarity and demonstrated use of business process documentation methodologies, e.g., RPM, flowcharting, swim lanes, use cases.
Exceptional analytical and conceptual thinking skills.
Education and Experience:
Bachelor's degree in business administration, information systems or from a baccalaureate program of equivalent rigor.
3 years of businessanalyst or related experience.
2 years of project management or related experience
Preferred and Advanced Qualifications:
Master's degree in business administration, information systems or related field.
Understanding of the business of health insurance typically obtain through three or more years of work in a health insurance company in a role such as IT or audit which touches all aspects of the business.
Formal project management training and certification.
Competitive compensation & excellent benefits offered
Visit our website at *********************************************** to apply and for details about vacant positions.
An Equal Opportunity Employer
$71k-92k yearly est. Auto-Apply 6d ago
Project Manager / Business Analyst
UHA
Technical business analyst job in Urban Honolulu, HI
Job Description
JOIN UHA'S TEAM
We focus on your health and pay 100% for your family 's medical insurance and provide 20 days of paid time off during the first year!
Project Manager / BusinessAnalyst
FLSA: Full-time, Exempt
Salary range: $78,301 - $101,791k
Position Summary:
The primary purpose of the Project Manager/BusinessAnalyst position is to lead and ensure the successful management and delivery of projects within scope, quality, time and cost constraints by providing project management oversight and developing or leading the development of detailed project business requirements. In addition, the incumbent may lead efforts to document business processes and to identify process improvement opportunities.
Essential Duties & Responsibilities:
Project Management
Identify and schedule project deliverables, milestones and required activities and tasks.
Establish work plan and staffing for project activities and ensure appropriate resources are assigned to the project.
Provide leadership and motivation to project team members throughout the project life cycle.
Develop or lead the development of detailed business requirements that can effectively drive design, coding and testing.
Drive technical design and test cases based on business requirements.
Implement and maintain project issues log. Ensure issues are logged and dealt with quickly and effectively.
Constantly review status and modify schedules or plans as required. If material changes to scope, quality, time or cost is required, develop recommendations and present to executive leadership for consideration and decision
Perform project risk assessment, and implement mitigation plans.
Implement and execute project communication plans. Ensure that project members, affected department management and executive leadership are kept apprised of project status. Escalate issues promptly.
Conduct project post-mortems.
Project Portfolio Management
Manage a portfolio of projects and work with the IS Manager and CIO to ensure appropriate scheduling of individual projects to minimize conflicts and maximize success.
BusinessAnalyst
Actively engage with stakeholders and subject matter experts to gather and gain understanding of business requirements by conducting interviews and working sessions
Evaluate business process, anticipate requirements, uncover areas for improvements and develop and implement solutions
Perform requirements analysis
Document and communicate results of analysis
Business Processes Reengineering
Lead efforts to document business processes. Train department management and staff on UHA's standard methodologies for business process documentation, and lead/assist in the elicitation and documentation of processes.
Lead/assist department management and staff in analyzing business processes, identifying process improvement opportunities and developing recommendations/business cases for specific improvement projects.
Required Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
Ability to lead and motivate others; demonstrating empathy and knowledge of personality types
Effective influencing and negotiating skills in an environment where this role may not directly control resources
Demonstrated sensitivity to working in a political environment and to interacting with senior leadership
Familiarity with software development techniques and methodologies.
Familiarity and demonstrated use of project management methodologies, e.g., project plans, issue logs, gantt charts.
Strong working knowledge of project planning tools, e.g., MS Project, Excel.
Exceptional verbal and written communication skills; expertise in setting and managing customer expectations
Demonstrated ability to elicit and document detailed business requirements through interviews of business subject matter experts, review of business documentation, and other methods.
Demonstrated ability to drive the creation of technical design and test cases.
Good understanding of current and emerging technologies and how other enterprises are employing them to drive business value.
Demonstrated ability to develop and execute a project resource plan that ensures that the right people are in the right place doing the right things at the right time
Familiarity and demonstrated use of business process documentation methodologies, e.g., RPM, flowcharting, swim lanes, use cases.
Exceptional analytical and conceptual thinking skills.
Education and Experience:
Bachelor's degree in business administration, information systems or from a baccalaureate program of equivalent rigor.
3 years of businessanalyst or related experience.
2 years of project management or related experience
Preferred and Advanced Qualifications:
Master's degree in business administration, information systems or related field.
Understanding of the business of health insurance typically obtain through three or more years of work in a health insurance company in a role such as IT or audit which touches all aspects of the business.
Formal project management training and certification.
Competitive compensation & excellent benefits offered
Visit our website at *********************************************** to apply and for details about vacant positions.
An Equal Opportunity Employer
$71k-92k yearly est. 6d ago
Business Systems Analyst - IT, Ambulatory EMR
Hawaii Pacific Health 3.8
Technical business analyst job in Urban Honolulu, HI
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
Under the direction of the Department Manager or designee, provides application support to user Departments. Acts as the key liaison between the business community, vendors and the IS Department. Responsible for Tier 2 support of applications. Translates customers' high-level requirements into functional specifications for the IS Department and manages changes to such specifications. Uses a variety of platforms to provide automated systems applications to customers. Responsible for gathering, compiling and synthesizing information with regard to technology processes and/or systems. Codes, defines criteria and performs testing, debugging and documents and maintains programs. Researches and maintains knowledge in emerging technologies and possible application to the business.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 30419
**Pay Range:** 81,806 - 102,253 USD per year
**Category:** Information Technology
**Minimum Qualifications:** Bachelor's Degree in Computer Science, Engineering, Business, Health Care or related field, or an equivalent combination of education, training, and experience. Current driver's license, abstract, and current Hawai'i auto insurance. One (1) year of experience in functional analysis, system design and/or business applications.
**Preferred Experience:** Epic experience in MyChart module, Healthy Planet, Care Everywhere, & Cosmos modules. Healthcare experience preferred.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
$56k-65k yearly est. 60d+ ago
EDI Analyst/Project Analyst II
ASM Research, An Accenture Federal Services Company
Technical business analyst job in Urban Honolulu, HI
Working in partnership with internal teams, The SBE Disputes EDI Analyst will also be responsible for analysis of discrepancies in the SBE payment dispute process for multiple stakeholders and continuous process improvement of the payment dispute process as well as disposition payment casework with accuracy. He/she will be investigating and providing root cause analysis updates, providing solutions, and drafting issuer responses for complex cases.
**Key Responsibilities:**
+ Review, analyze, and disposition Payment cases with 95% plus accuracy monthly.
+ Must have a positive attitude and be open to providing solutions and improvements.
+ Ability to work with complex cases and apply critical thinking skills.
+ Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements.
+ Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals.
+ Monitor deliverables and ensure timely completion of cases assigned.
+ Prioritizing initiatives based on business needs and requirements.
+ Work to resolve issues in a timely and accurate manner and escalate as appropriate.
+ Excellent verbal and written communication skills.
+ High organizational skills and attention to detail.
+ Participate in review and delivery of recurring reports including the Semi-Monthly Issuer Report and Dispute Disposition Report (DDR).
+ Ability to efficiently work on issuer specific requests and provide timely and detailed responses.
+ Communicate with team leader and management team regarding escalated casework or issuer concerns.
+ Ability to deliver presentations in a clear, concise, and engaging manner.
+ Ability to identify and prioritize responsibilities while completing multiple tasks independently.
+ Effectively answers complex enrollment and payment questions in a clear and concise written and verbal manner.
+ Works effectively in a team and independently to complete all tasks in a timely manner with minimal oversight.
+ Review documented training material, including policy and process documents, for review and accuracy.
+ Handle ambiguity and change, manage priorities and tasks in a changing environment.
+ Work with the technical and development team to resolve identified issues in a timely manner.
+ Work closely with technical team and escalate all the front and backend Issues.
+ Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation.
**Required minimum qualifications:**
+ Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree.
+ 2 additional years of experience in the health care industry.
+ Must be a US Citizen
Candidates that do not meet the required qualifications will not be considered.
**Preferred qualifications:**
+ 1 year of experience with X12 transactions
+ 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency)
+ Knowledge of the Affordable Care Act
+ Project management experience
+ Experience with Federal contracts
+ Experience with premium payment transactions
+ Experience in reconciliation of enrollment transactions
+ Experience with Power BI Reports and Dashboards
+ Experience with Microsoft Office Suite
+ Experience with SQL queries
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
60,200 - 80,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$60k-74k yearly est. 36d ago
Underwriting & Actuarial Data Analyst II
HMSA 4.7
Technical business analyst job in Urban Honolulu, HI
Data Management: Reviews data sources and preps needed data. Identifies and communicates issues, limitations, and risks with data sets/reports.
Identifies existing and new data sources.
Performs data prototyping, if necessary, to agree what data can/not be used.
Preps data for use in analysis, goes back to source if problems are found, and identifies other options/alternatives if problems cannot be resolved.
Performs review of data to ensure completeness/accuracy/timeliness for the purpose of the analysis.
Maintains tables that are necessary for department or corporate reporting.
Ensures existing, approved, corporate tools used can accept/integrate the data.
Works with external data contacts to resolve issues related to the delivery or receipt of data.
Analytics and Technical Acumen:
Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used. Consults with customers on the appropriate analytical approach, identifies benefits/risks, and makes appropriate suggestions to arrive at the desired outcome.
Determines what kind of analytics will be performed (descriptive, predictive, prescriptive) and defines/documents overall framework.
Understands various internal and external data sources available; uses expertise to utilize the most appropriate data source.
Utilizes appropriate tools to load, integrate, and analyze data.
Conducts analysis and documents findings, identifies unexpected anomalies and root cause (if possible) and determines if analysis can continue, identifies alternatives if anomalies cannot be resolved.
Ensures reproducibility of outcomes.
Documents entire analysis process, including business problem, data sources, methods and tools used, project reference, and outcomes.
Implements pre-emptive actions, where possible.
Gains the needed skills/knowledge when new technologies arrive and provides translation between old and new.
Analytics/Reporting Tool Development & Training:
Lead in the development and delivery of analytics/reporting tools for internal and external customers.
Types of projects include the development, maintenance, and enhancements of self-service reporting tools and regular or ad hoc reporting.
Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures.
Gathers customers requirements and translates them into actionable analytics and reporting tools.
Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status.
Provides training to customers on new tools/reporting capabilities
Effective Communication:
Prepare/present findings that are informative and audience appropriate.
Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis.
Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making.
Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$70k-82k yearly est. 1d ago
Business Analyst (Information Technology Specialist, 0077791T)
University of Hawaii System 4.6
Technical business analyst job in Urban Honolulu, HI
Title: BusinessAnalyst (Information Technology Specialist) 0077791T Hiring Unit: Office of the Vice President for Research and Innovation (OVPRI), Research Support Center (RSC)
Closing Date: February 6, 2026 @ 11:59pm
Band:Pay Band B (PBB)
Salary: salary schedules and placement information
Additional Salary Information: Commensurate with education and experience
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
Other Conditions: Renewal contingent upon satisfactory performance and/or availability of funding.
Duties and Responsibilities
(NOTE: denotes Essential Functions)
* Analyzes and evaluates business processes and software applications to identify opportunities for improvement.
* Acts as a liaison between technical teams and functional users, translating high-level business needs into detailed technical requirements.
* Develops a thorough understanding of business operations to guide the development of new and existing systems and enhancements.
* Manages all phases of assigned projects, including planning, implementation, system testing, and user training.
* Creates and maintains project timelines and technical plans, ensuring all deadlines are met.
* Plans and executes user acceptance testing (UAT), including developing test scripts, tracking issues, and verifying and reporting results.
* Supports the development and maintenance of business software and applications, performing tasks related to production support, system upgrades, enhancements, and documentation.
* Analyzes and defines system requirements, creating logical workflows, data structures, and interface specifications for new and existing systems and enhancements.
* Provides backup support to help desk staff as needed.
* Develops, refines, and maintains user guides and training materials.
* Leads and presents training sessions for various user groups to ensure understanding of new and existing systems and processes.
* Documents system features and functionalities to develop materials aligned with business processes.
* Communicates and collaborates with staff at all levels to determine system information needs, data flows, and definitions.
* Communicates with supervisor and other team members as requested, to provide regular updates on project milestones, challenges, and timelines.
* Other duties as assigned.
Minimum Qualifications
Education and Professional Work Experience
* Possession of a pertinent baccalaureate educational degree in Business Analytics, Project Management, Management Information Systems, Information & Computer Science and three (3) years of progressively responsible professional information technology experience with responsibilities forbusiness analysis, of which two (2) years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
Knowledge, Skills and Abilities
* Considerable working knowledge of administrative systems analysis as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.
* Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with research federal regulations.
* Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals
Supplemental Minimum Qualifications
* Considerable working knowledge of Microsoft applications such as Word, Excel and PowerPoint.
* Working knowledge of modeling, flow charting and procedural report presentation, using tools such as Visio, Draw.io, etc.
* Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources.
* Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English.
* Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.
* Proven ability to assess, document, and analyze current and future business processes.
* Skilled at eliciting, analyzing, documenting, and managing functional and non-functional requirements.
* Demonstrated interpersonal skills to communicate and collaborate with team members and stakeholders effectively to resolve issues.
* Demonstrated ability to conduct training for varying group sizes online and in person.
Desirable Qualifications
* Working knowledge of principles, practices, and techniques in managing electronic information and/or research administration.
* Working knowledge of administrative policies/procedures of a public/private institution of higher education.
* Working knowledge of SQL, Jira, my GRANT, InfoEd, Cognos, eProtocol, and/or Topaz systems.
To Apply:
Select the "Apply" button in the top right corner of the screen; first-time NeoGov users will need to create an account. Please ensure your application includes the following materials:
* Cover Letter:A letter detailing your interest and how you meet both the minimum and desirable qualifications. All minimum qualifications must be met by the closing date to be considered.
* Resume/CV:A current professional resume or curriculum vitae.
* Professional References:The names, telephone numbers, and email addresses of three (3) professional references.
* Unofficial Transcripts:Copies of unofficial transcripts are required for the application, though official versions must be provided upon hire. Please note that copies of diplomas and academic summaries are not acceptable substitutes.
* Foreign Credential Evaluation: For degrees earned outside the U.S., you must provide a course-by-course analysis and equivalency statement from a NACES-member agency at your own expense.
Important Note:To protect your privacy, do not include any photos, Social Security Numbers, or dates of birth in your packet. Only the most recent application will be reviewed, and all submitted materials become the property of the University of Hawai'i. Please ensure all documents are complete and legible to be considered by the search committee. Incomplete applications will not be considered.
Inquiries: Mike Morimoto; *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$55k-73k yearly est. 12d ago
Consultant Business Analyst, Data Hub
Cardinal Health 4.4
Technical business analyst job in Urban Honolulu, HI
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Together, we can get life-changing therapies for patients who need them-faster.
**Job Summary**
Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven BusinessAnalyst to join our team and establish standards, streamline processes, and enforce consistency.
**Responsibilities**
+ Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs
+ Standardize the User Story process within Data Hub
+ Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation
+ Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions
+ Communicate requirements clearly and effectively to both technical and non-technical audiences
+ Maintain weekly project reports, client request tool, and other reporting channels
+ Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand
+ Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem
+ Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities
+ Learn the Sonexus business, its clients, and internal processes
+ Stay current with emerging data technologies and methodologies
**Qualifications**
+ Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred.
+ 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred.
+ High proficiency in SQL and cloud-based data environments (GCP preferred).
+ Strong experience with data visualization tools (e.g., Power BI or Tableau).
+ Familiarity with healthcare/pharmacy data sources and metrics is a plus.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $115,500
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$80.9k-115.5k yearly 13d ago
Senior IT Analyst (Tier 3 Service Desk)
Alpha Inc. 4.3
Technical business analyst job in Maili, HI
Job DescriptionSenior IT Analyst (Tier 3 Service Desk)
Reports to: Director of IT Employment Type: Full-Time, Exempt Department: Information Technology Compensation: $90,000 - $95,000
The Opportunity
This is not a password-reset job. This is not a ticket-closer role.
This is a Tier 3, final-escalation, systems-thinking, accountability-driven role for someone who takes ownership when the stakes are high and ambiguity is real.
At Alpha Inc., the Senior IT Analyst is the person others call when the problem doesn't fit the playbook - when systems collide, controls matter, executives are impacted, and "good enough" is not an option.
You'll operate at the intersection of technology, compliance, automation, and people, ensuring IT services are reliable, auditable, secure, and actually usable. You'll partner closely with System Admins and Security teams, serve as white-glove support for executive leadership, and help build the operational backbone that allows Alpha to scale across Hawaiʻi.
If you're wired to own outcomes, not just tasks - keep reading.
About Alpha Inc.
Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We build projects that serve island communities for generations - and we take just as much pride in
how
we operate as
what
we build.
Our culture is grounded in three core values:
Lead with Heart - Respect, humility, and care for people come first.
Strength in Unity - One team, many talents; no silos, no egos.
Alpha Mentality - Grit, accountability, and a relentless drive to get better.
This role is critical to protecting those values through strong systems, secure access, and operational excellence.
What You Will Do
As a Senior IT Analyst (Tier 3), you are the last line of defense and the architect behind better systems.
Tier 3 Escalation & Technical Ownership
Serve as the final escalation point for complex issues unresolved by Tier 1 and Tier 2 teams
Perform deep troubleshooting across Microsoft 365, Okta, Intune, Entra ID, Box, UKG, Apple Business Manager, MDM, and related platforms
Conduct root cause analysis and implement durable fixes that prevent repeat incidents
Partner with System Administrators to resolve complex identity, integration, and infrastructure issues
Define escalation standards and model calm, decisive leadership during critical incidents
Executive & High-Impact Support
Provide white-glove IT support to executive leadership with urgency, discretion, and professionalism
Anticipate and mitigate technical risks that impact executive productivity
Maintain strict confidentiality when handling sensitive systems, data, and communications
Create clear, concise documentation tailored for executive users
Identity, Access & Compliance
Administer user lifecycle management across enterprise applications
Support joiner, mover, and leaver processes with accuracy and auditability
Sustain and operationalize NIST controls across identity, endpoint, and service delivery systems
Translate security requirements into enforceable technical controls and repeatable workflows
Maintain audit-ready documentation mapped to compliance requirements
Workflow, Automation & Systems Improvement
Own and continuously improve JIRA Service Management workflows, approvals, and escalations
Build automation that reduces manual effort and improves SLA performance
Apply scripting or low-code automation (PowerShell, Python, Okta Workflows, Zapier, etc.)
Analyze trends, metrics, and audit findings to drive preventive improvements
Use Confluence as the system of record for procedures and documentation
Leadership Without the Title
Mentor Tier 1 and Tier 2 staff through documentation, training, and hands-on support
Create runbooks and troubleshooting guides that raise the bar for the entire team
Coordinate with vendors to resolve advanced technical issues
Participate in on-call rotation for critical systems
What You Bring
You're a technical problem-solver with an operator's mindset.
Required Experience
5+ years of progressive IT support experience, including 2+ years in a Tier 3 or senior escalation role
Strong hands-on experience with Microsoft 365, Okta, Intune, Entra ID, and Box
Experience supporting C-level executives and mission-critical systems
Proven experience sustaining NIST controls or supporting compliance readiness
Advanced troubleshooting across mac OS, iOS, Windows, cloud apps, and identity systems
Proficiency with JIRA Service Management and Confluence
Preferred (But Not Required)
Certifications such as Microsoft 365, Okta, Security+, or ITIL
Scripting or automation experience (PowerShell, Python, Bash)
Experience with UKG, Apple Business Manager, or MDM platforms
Exposure to audits (NIST, SOC 2, ISO 27001, CMMC, etc.)
Experience supporting remote or distributed environments
Why Alpha?
At Alpha Inc., IT isn't a cost center - it's a force multiplier.
You'll:
Solve complex, high-impact problems that directly support the business
Influence how systems, controls, and workflows scale with growth
Work with modern cloud, identity, and automation platforms
Be trusted to own outcomes, not just close tickets
Join a company that genuinely values culture, accountability, and people
Requirements (Conditions of Employment)
Employment at Alpha Inc. is contingent upon the following:
Completion of standard pre-employment screening.
A background check conducted after a conditional offer; past issues will be reviewed on a case-by-case basis in line with Hawai'i and federal law.
Passing a drug test (for both full-time and part-time hires), conducted under Hawai'i's statutory requirements.
Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawai'i law. Applicants must be authorized to work in the United States; we are unable to sponsor visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************.
If you're the kind of IT professional who owns problems, elevates systems, and leads without needing permission - Alpha Inc. is ready for you.
#LI-ALPHASP
$90k-95k yearly 11d ago
Project Analyst - Revenue Cycle
Hawaii Pacific Health 3.8
Technical business analyst job in Urban Honolulu, HI
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
The Revenue Cycle department monitors revenue cycle management for all Hawai'i Pacific Health hospitals, clinics and other entities. It achieves this through Revenue Cycle Task Force committees and processes for Hospital, Physician, Pharmacy, Pacific Islanders, Worker compensation, and direct oversight and management of the Billing, Charge Description Management, Coding, Admissions and Financial Service functions. Revenue Cycle staff monitor inpatient and outpatient charge posting, billing, and collection operation, while recommending and implementing policies and procedures to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures.
As the Project Analyst, you will play the crucial role of ensuring that assigned project managers and team members have accurate data and information to execute revenue cycle project activities to assist departments across Hawai'i Pacific Health in achieving their stated goals. You will provide essential data coordination and information collection services through analysis, development and documentation of business and clinical requirements. We are looking for someone prudent and organized, with excellent communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 28939
**Pay Range:** 76,814 - 96,013 USD per year
**Category:** Management
**Other information:**
**Minimum Qualifications:** Bachelor's Degree in IT, MIS, Business or related field, or equivalent combination of education and experience. Two (2) years of combined IT, business office or financial experience demonstrating success using analysis to solve business problems.
**Preferred Qualifications:** EPIC certification or proficiency in any revenue cycle application. Experience in leading business process changes and/or system implementation and with resolving revenue cycle issues and supporting revenue cycle users or applications. Experience with Excel and other reporting tools. Understanding of patient accounting.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.