Technical business analyst job description
Updated March 14, 2024
11 min read
A technical business analyst is responsible for integrating information technology systems with business operations and goals through innovative software development and data analysis. Their duties include analyzing current system efficiency, creating training plans and guides, and ensuring that security measures are followed.
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Example technical business analyst requirements on a job description
Technical business analyst requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in technical business analyst job postings.
Sample technical business analyst requirements
- 3+ years of experience in technical business analysis
- Strong knowledge of SQL and database querying
- Experience with software development methodologies (Agile, Waterfall, etc.)
- Bachelor's degree in Computer Science or related field
Sample required technical business analyst soft skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Problem-solving and critical thinking abilities
- Attention to detail and ability to manage multiple tasks simultaneously
- Flexibility and adaptability to changing priorities and requirements
Technical business analyst job description example 1
JPMorgan Chase & Co. technical business analyst job description
Chase is an industry leader that supports one of the world's largest owned ATM fleet (~17K ATMs) enabling 600MM customer transactions annually. The ATM channel is a critical component of our physical brand presence and provides a self-service option for our customers to access cash as well as a range of other functionality.
Seeking a Product Analyst to set the direction and lead and manage new initiatives in the ATM product. This position is intended to provide the occupant with an opportunity to be exposed to a broad variety of JPMorgan Chase's new innovation capabilities and to deliver a new set of customer capabilities at the ATM. The ideal candidate must have proven track record of successfully leading cross organizational efforts.
In this position, the candidate will be responsible for:
Coordinating and leading business initiatives across organizations to deliver projects on time and with quality, especially with competing projects vying for the same resources Manage multiple projects simultaneously. Recognizing project issues and risks thereby engaging proper resources to determine a mitigation plan or strategy in order to move the project forward. Involves identifying issues that warrant management syndication/approval and facilitating communications with the project team about those issues. Assessing program health and reporting status on a periodic basis.
REQUIREMENTS: 3-5 years product and project experience involving complex business, operations and technology delivery, plus:
Knowledge of and experience with delivering consumer business functions through electronic delivery channels Strong knowledge of business operations and their interdependencies with technology-based solutions Lead cross-functional teams to deliver complex projects/programs Experience with anticipating issues, proactively preparing the necessary communications and delivering those communications in a manner that facilitates consensus and decision making Strong business acumen and relationship management skills Prior experience working in a dynamic, fast-paced environment Strong analytical skills, leadership skills, communication skills, writing skills Self-starter, motivated and independent worker.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
Seeking a Product Analyst to set the direction and lead and manage new initiatives in the ATM product. This position is intended to provide the occupant with an opportunity to be exposed to a broad variety of JPMorgan Chase's new innovation capabilities and to deliver a new set of customer capabilities at the ATM. The ideal candidate must have proven track record of successfully leading cross organizational efforts.
In this position, the candidate will be responsible for:
Coordinating and leading business initiatives across organizations to deliver projects on time and with quality, especially with competing projects vying for the same resources Manage multiple projects simultaneously. Recognizing project issues and risks thereby engaging proper resources to determine a mitigation plan or strategy in order to move the project forward. Involves identifying issues that warrant management syndication/approval and facilitating communications with the project team about those issues. Assessing program health and reporting status on a periodic basis.
REQUIREMENTS: 3-5 years product and project experience involving complex business, operations and technology delivery, plus:
Knowledge of and experience with delivering consumer business functions through electronic delivery channels Strong knowledge of business operations and their interdependencies with technology-based solutions Lead cross-functional teams to deliver complex projects/programs Experience with anticipating issues, proactively preparing the necessary communications and delivering those communications in a manner that facilitates consensus and decision making Strong business acumen and relationship management skills Prior experience working in a dynamic, fast-paced environment Strong analytical skills, leadership skills, communication skills, writing skills Self-starter, motivated and independent worker.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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Technical business analyst job description example 2
Enterprise Holdings technical business analyst job description
Enterprise Holdings is the world's largest car rental operator and an industry leader in mobility and technology. We're one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE
Responsibilities
As a Business Analyst , you will play a critical role in the application development lifecycle and will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across various applications and application teams. In this position, you will collaborate with key business stakeholders and evaluate business requests to determine feasibility, research, and identify options that best serve business needs. You will present information and track and respond to questions related to business standards.
You will collaborate with subject matter experts from across the EHI organization as well as vendors to provide a rental solution for our partners. In addition, you will participate in acceptance testing, identifying potential problems, and assisting with researching opportunities to minimize complexity. You will serve as the primary interface between the business, project managers, and software engineers to implement new functionality and modifications, meeting all development, PII and PCI security standards. This is an excellent opportunity to utilize your strong analysis skills working in a fast paced work environment.
The Reference Data Solutions department has an exciting opportunity for a Business Analyst to be part of our Renter/Loyalty team. The team is involved in several exciting initiatives including technology modernization and integration with our new Loyalty platform. You will be part of a full stack Java software delivery team consisting of analysts, engineers, and technical leaders responsible for a suite of applications and services, supporting Renter and Loyalty capabilities, using technologies such as Restful APIs, AWS Cloud, React, and Oracle. You will have the responsibility of working with several different business partners, product, and client teams to gather and document requirements for our applications and services.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future Must be committed to incorporating security into all decisions and daily job responsibilities 2+ years of experience with developing, interpreting, reviewing, validating, documenting functional business requirements and specifications, and use cases 2+ years of business analysis experience in an application development setting with exposure to various methodologies (Waterfall, Scrum, Kanban, etc.) 2+ years of experience leading large-scale projects 2+ years of experience supporting back-end web services: APIs, Restful services, Swagger, Postman Proven track record of taking initiative and driving a plan effectively Ability to effectively manage time and multi-task Displayed leadership and team centric skills and strong problem solving skills Excellent at building and maintaining relationships across IT and business partners Secure in independent judgment and autonomous decision making Experience serving as the primary interface between the user and an IT team Comfortable preparing and delivering informal and formal presentations to own team, department, other IT teams, senior leadership, and business partners Excellent understanding of the Software Development LifeCycle (SDLC) Excellent oral and written communication skills Ability to be adaptable to your work environment and surroundings Ability to judge between what is requested and what is feasible given the parameters of the technology and the project timeline Experience assisting with the development of standards, processes, and procedures for the department Ability to look beyond a situation for innovative solutions and ideas Ability to provide continuous improvements for applications, processes, and teams Ability to work well with others Accept responsibility/ownership for assigned tasks and projects Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred Experience in project management tools such as MS Project, Jira, and Confluence is preferred Experience in large-scale enterprise applications and processes is preferred Knowledge of Postman, APIs, relational databases, and SQL is preferred
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE
Responsibilities
As a Business Analyst , you will play a critical role in the application development lifecycle and will be responsible for developing, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across various applications and application teams. In this position, you will collaborate with key business stakeholders and evaluate business requests to determine feasibility, research, and identify options that best serve business needs. You will present information and track and respond to questions related to business standards.
You will collaborate with subject matter experts from across the EHI organization as well as vendors to provide a rental solution for our partners. In addition, you will participate in acceptance testing, identifying potential problems, and assisting with researching opportunities to minimize complexity. You will serve as the primary interface between the business, project managers, and software engineers to implement new functionality and modifications, meeting all development, PII and PCI security standards. This is an excellent opportunity to utilize your strong analysis skills working in a fast paced work environment.
The Reference Data Solutions department has an exciting opportunity for a Business Analyst to be part of our Renter/Loyalty team. The team is involved in several exciting initiatives including technology modernization and integration with our new Loyalty platform. You will be part of a full stack Java software delivery team consisting of analysts, engineers, and technical leaders responsible for a suite of applications and services, supporting Renter and Loyalty capabilities, using technologies such as Restful APIs, AWS Cloud, React, and Oracle. You will have the responsibility of working with several different business partners, product, and client teams to gather and document requirements for our applications and services.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future Must be committed to incorporating security into all decisions and daily job responsibilities 2+ years of experience with developing, interpreting, reviewing, validating, documenting functional business requirements and specifications, and use cases 2+ years of business analysis experience in an application development setting with exposure to various methodologies (Waterfall, Scrum, Kanban, etc.) 2+ years of experience leading large-scale projects 2+ years of experience supporting back-end web services: APIs, Restful services, Swagger, Postman Proven track record of taking initiative and driving a plan effectively Ability to effectively manage time and multi-task Displayed leadership and team centric skills and strong problem solving skills Excellent at building and maintaining relationships across IT and business partners Secure in independent judgment and autonomous decision making Experience serving as the primary interface between the user and an IT team Comfortable preparing and delivering informal and formal presentations to own team, department, other IT teams, senior leadership, and business partners Excellent understanding of the Software Development LifeCycle (SDLC) Excellent oral and written communication skills Ability to be adaptable to your work environment and surroundings Ability to judge between what is requested and what is feasible given the parameters of the technology and the project timeline Experience assisting with the development of standards, processes, and procedures for the department Ability to look beyond a situation for innovative solutions and ideas Ability to provide continuous improvements for applications, processes, and teams Ability to work well with others Accept responsibility/ownership for assigned tasks and projects Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred Experience in project management tools such as MS Project, Jira, and Confluence is preferred Experience in large-scale enterprise applications and processes is preferred Knowledge of Postman, APIs, relational databases, and SQL is preferred
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Technical business analyst job description example 3
KBR technical business analyst job description
Title:
IT Business Analyst
KBR is seeking to hire an IT Business Analyst (BA). The candidate BA will perform a variety of engineering work in the development of an operable system capable of meeting requirements within imposed constraints including cost and schedule. Will develop and implement, with Government approval, a CI/CD deployment tool suite and pipeline including automated deployment scripting and execution, automated testing, and automated cybersecurity assessment to allow for faster deployment. Install and configure hardware and software in development, test, and production environments and integrate within applicable subsystems. Administer integration of test facilities, assess performance, and provide feedback to stakeholders, including program office personnel, developers, vendors, users, user representatives, and test personnel. The candidate will also design and/or analyze subsystem interfaces to ensure that subsystems are integrated and work together to form a viable complete system. Perform functional analysis of a system to ensure it meets performance criteria and mission constraints and to feed the analysis results back to the subsystem development teams. Formulates, recommends, and directs operations and procedures to resolve engineering and/or technical problems regarding operations, and equipment utilization on multiple networks and classification enclaves. Provides technical assistance and instruction relative to design problems. Conducts special studies and investigations related to project activities and recommends changes as appropriate to enhance efficiency, reduce costs, and meet changed or new requirements. Analyzes project requirements and provides information and instruction for operating, maintaining, troubleshooting, repairing, designing, and modifying equipment as appropriate. Plans and coordinates the work of other engineers and technical personnel, with completed assignments subject to minimum review of overall results.
The candidate should be able to:
Qualifications
Desired (not required)
In compliance with the U.S. federal government's vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
IT Business Analyst
KBR is seeking to hire an IT Business Analyst (BA). The candidate BA will perform a variety of engineering work in the development of an operable system capable of meeting requirements within imposed constraints including cost and schedule. Will develop and implement, with Government approval, a CI/CD deployment tool suite and pipeline including automated deployment scripting and execution, automated testing, and automated cybersecurity assessment to allow for faster deployment. Install and configure hardware and software in development, test, and production environments and integrate within applicable subsystems. Administer integration of test facilities, assess performance, and provide feedback to stakeholders, including program office personnel, developers, vendors, users, user representatives, and test personnel. The candidate will also design and/or analyze subsystem interfaces to ensure that subsystems are integrated and work together to form a viable complete system. Perform functional analysis of a system to ensure it meets performance criteria and mission constraints and to feed the analysis results back to the subsystem development teams. Formulates, recommends, and directs operations and procedures to resolve engineering and/or technical problems regarding operations, and equipment utilization on multiple networks and classification enclaves. Provides technical assistance and instruction relative to design problems. Conducts special studies and investigations related to project activities and recommends changes as appropriate to enhance efficiency, reduce costs, and meet changed or new requirements. Analyzes project requirements and provides information and instruction for operating, maintaining, troubleshooting, repairing, designing, and modifying equipment as appropriate. Plans and coordinates the work of other engineers and technical personnel, with completed assignments subject to minimum review of overall results.
The candidate should be able to:
- Interact with multiple stakeholders, identify technical details/requirements, and track/verify implementation.
- Read and understand technical documentation to ensure interface requirements have been accurately fulfilled.
- Troubleshoot software deployments and identify potential methods of resolving implementation issues
Qualifications
- Requires a college or university degree or the equivalent combination of education and experience.
- Able to obtain Security+ certification withing 6 months of start date
- 2+ years of experience, or equivalent work experience in lieu of degree
- Ansible experience
- Active Secret security clearance is required
- US citizen
Desired (not required)
- Background with Oracle Middleware Software suite
- Unix experience
- Process implementation/improvement experience
- Experience with software containers and/or container orchestration
In compliance with the U.S. federal government's vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Updated March 14, 2024