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Technical business analyst skills for your resume and career

15 technical business analyst skills for your resume and career
1. Project Management
- Played instrumental role in formalizing corporate project management methodologies and framework, including recruiting and selection of contracted project team members.
- Created project management templates and documents, including a project plan, requirements specifications, system requirements specifications, etc.
2. Business Analysis
- Contracted to assist Wells Fargo with their loan servicing business analysis needs for system development and enhancements and process re-engineering projects.
- Conducted operational and business analysis of performance metrics and provided interpretation, impact analysis and recommendations for improved operations.
3. Business Processes
- Maintain relationships with the business and leverage requirements engineering practices and methods to enable improved business processes to drive business success.
- Facilitated requirements gathering sessions with business stakeholders to gather and document business processes, requirements, use cases and business rules.
4. User Stories
- Documented current state business process requirements including business process flow diagrams, business requirements, and user stories.
- Developed user stories and requirements while evaluating their potential and practicality by analyzing market and customer needs.
5. Test Cases
- Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
- Documented and reviewed test cases corresponding to business rules and other operating conditions for both internal and external purposes.
6. Scrum
Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.
- Presented innovative recommendations for automating management of daily Scrum of Scrums meeting including trending for iteration and release metrics.
- Incorporated agile methodology and SCRUM techniques to manage requirements and enhance the evolving (Document Management) application.
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Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.
- Developed Business Diagrams such as Flowcharts, Process diagrams and UML diagrams using VISIO.
- Created seminar presentations using Microsoft PowerPoint, Visio and Internet Explorer to research industry data for presentation slides.
8. Jira
- Participated in clinical admin and operational support including review, analysis and resolution of service/admin related issues logged on JIRA including.
- Assisted in entering and updating Issues (Product Backlog, Epics, Stories, and Tasks) onto JIRA Agile application.
9. User Acceptance
- Facilitate user acceptance testing of releases with business owners and stakeholders to validate business acceptance or rejection of features and functionality.
- Participated in end-to-end systems and user acceptance testing, completed testing validations, and ensured appropriate sign-offs were received.
10. Business Stakeholders
- Elicited and analyzed requirements form line of business stakeholders in the development of SharePoint functionality and that of other applications.
- Conducted requirement-gathering meetings with the product owner and other business stakeholders to understand the suite of products under SecureCert.
11. Data Analysis
- Collected all the non-functional requirements and assisted with required data analysis, interpretation, correction and documented presentation for various tasks.
- Performed process analysis, gap analysis, data analysis, identify regulatory changes, and recommend improvements.
12. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Unlocked new avenues for opportunities to pursue marketing strategies, customer service capabilities, and additional investment income through technology solutions.
- Created a formal release note process that ensured customer service representatives, account managers, and customers understood new system functionality.
13. SDLC
- Developed SDLC templates to establish standards for documenting business requirements, functional requirements, and system design specifications for software products.
- Ensured development met business requirements as appropriate and assured a quality implementation in production in accordance with the SDLC methodology.
14. Strong Analytical
- Possess strong analytical skills with proven troubleshooting ability to identify gaps and integration points.
- Applied strong analytical and product management skills to interpret customer business needs and translate them into application and operational requirements.
15. Application Development
- Coordinated Joint Application Development (JAD) sessions with business users to analyze existing calculation methodology and design new calculation models.
- Provided work direction for Web Infrastructure, Application Development, Provisioning, and Database Management services and supervised vended application support.
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What skills help Technical Business Analysts find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on technical business analyst resumes?
Jim McClenahan
Director of Career and Corporate Outreach, University of Nevada, Reno
What soft skills should all technical business analysts possess?
Van Wood Ph.D.
Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University
What hard/technical skills are most important for technical business analysts?
Van Wood Ph.D.
Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University
What technical business analyst skills would you recommend for someone trying to advance their career?
Academic Director, Associate Professor, Brigham Young University-Hawaii
What type of skills will young technical business analysts need?
New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.
What technical skills for a technical business analyst stand out to employers?
Director, University of Michigan
List of technical business analyst skills to add to your resume

The most important skills for a technical business analyst resume and required skills for a technical business analyst to have include:
- Project Management
- Business Analysis
- Business Processes
- User Stories
- Test Cases
- Scrum
- Visio
- Jira
- User Acceptance
- Business Stakeholders
- Data Analysis
- Customer Service
- SDLC
- Strong Analytical
- Application Development
- Excellent Interpersonal
- SharePoint
- Functional Specifications
- UI
- Development Life
- Subject Matter Experts
- UAT
- Client Facing
- Test Scripts
- Power Bi
- SQL Server
- Technical Specifications
- HR
- Business Analysts
- Confluence
- CRM
- Java
- Process Improvement
- Technical Solutions
- Project Scope
- ERP
- HTML
- BI
- Emerging Technologies
- Azure
- Windows
- Test Scenarios
- Management System
- Gap Analysis
- Technical Documentation
- Visualization
Updated January 8, 2025