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Technical business analyst skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Jim McClenahan,
Van Wood Ph.D.
Technical business analyst example skills
Below we've compiled a list of the most critical technical business analyst skills. We ranked the top skills for technical business analysts based on the percentage of resumes they appeared on. For example, 7.1% of technical business analyst resumes contained project management as a skill. Continue reading to find out what skills a technical business analyst needs to be successful in the workplace.

15 technical business analyst skills for your resume and career

1. Project Management

Here's how technical business analysts use project management:
  • Played instrumental role in formalizing corporate project management methodologies and framework, including recruiting and selection of contracted project team members.
  • Created project management templates and documents, including a project plan, requirements specifications, system requirements specifications, etc.

2. Business Analysis

Here's how technical business analysts use business analysis:
  • Contracted to assist Wells Fargo with their loan servicing business analysis needs for system development and enhancements and process re-engineering projects.
  • Conducted operational and business analysis of performance metrics and provided interpretation, impact analysis and recommendations for improved operations.

3. Business Processes

Here's how technical business analysts use business processes:
  • Maintain relationships with the business and leverage requirements engineering practices and methods to enable improved business processes to drive business success.
  • Facilitated requirements gathering sessions with business stakeholders to gather and document business processes, requirements, use cases and business rules.

4. User Stories

Here's how technical business analysts use user stories:
  • Documented current state business process requirements including business process flow diagrams, business requirements, and user stories.
  • Developed user stories and requirements while evaluating their potential and practicality by analyzing market and customer needs.

5. Test Cases

Here's how technical business analysts use test cases:
  • Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
  • Documented and reviewed test cases corresponding to business rules and other operating conditions for both internal and external purposes.

6. Scrum

Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

Here's how technical business analysts use scrum:
  • Presented innovative recommendations for automating management of daily Scrum of Scrums meeting including trending for iteration and release metrics.
  • Incorporated agile methodology and SCRUM techniques to manage requirements and enhance the evolving (Document Management) application.

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7. Visio

Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.

Here's how technical business analysts use visio:
  • Developed Business Diagrams such as Flowcharts, Process diagrams and UML diagrams using VISIO.
  • Created seminar presentations using Microsoft PowerPoint, Visio and Internet Explorer to research industry data for presentation slides.

8. Jira

Here's how technical business analysts use jira:
  • Participated in clinical admin and operational support including review, analysis and resolution of service/admin related issues logged on JIRA including.
  • Assisted in entering and updating Issues (Product Backlog, Epics, Stories, and Tasks) onto JIRA Agile application.

9. User Acceptance

Here's how technical business analysts use user acceptance:
  • Facilitate user acceptance testing of releases with business owners and stakeholders to validate business acceptance or rejection of features and functionality.
  • Participated in end-to-end systems and user acceptance testing, completed testing validations, and ensured appropriate sign-offs were received.

10. Business Stakeholders

Here's how technical business analysts use business stakeholders:
  • Elicited and analyzed requirements form line of business stakeholders in the development of SharePoint functionality and that of other applications.
  • Conducted requirement-gathering meetings with the product owner and other business stakeholders to understand the suite of products under SecureCert.

11. Data Analysis

Here's how technical business analysts use data analysis:
  • Collected all the non-functional requirements and assisted with required data analysis, interpretation, correction and documented presentation for various tasks.
  • Performed process analysis, gap analysis, data analysis, identify regulatory changes, and recommend improvements.

12. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how technical business analysts use customer service:
  • Unlocked new avenues for opportunities to pursue marketing strategies, customer service capabilities, and additional investment income through technology solutions.
  • Created a formal release note process that ensured customer service representatives, account managers, and customers understood new system functionality.

13. SDLC

Here's how technical business analysts use sdlc:
  • Developed SDLC templates to establish standards for documenting business requirements, functional requirements, and system design specifications for software products.
  • Ensured development met business requirements as appropriate and assured a quality implementation in production in accordance with the SDLC methodology.

14. Strong Analytical

Here's how technical business analysts use strong analytical:
  • Possess strong analytical skills with proven troubleshooting ability to identify gaps and integration points.
  • Applied strong analytical and product management skills to interpret customer business needs and translate them into application and operational requirements.

15. Application Development

Here's how technical business analysts use application development:
  • Coordinated Joint Application Development (JAD) sessions with business users to analyze existing calculation methodology and design new calculation models.
  • Provided work direction for Web Infrastructure, Application Development, Provisioning, and Database Management services and supervised vended application support.
top-skills

What skills help Technical Business Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on technical business analyst resumes?

Jim McClenahan

Director of Career and Corporate Outreach, University of Nevada, Reno

Most importantly, skills that are customized for the job you are applying. Someone could work in a restaurant and have great customer management skills that would work well in a bank. The key is identifying "transferrable skills"-how what you did is relevant for the job you are applying. The applicant has to articulate that-don't expect the committee, screener, or HR Recruiter to make the connections. For business majors, the skills that differentiate applicants are technical skills when they are relevant to the job. Data analysis, coding, SQL are often looked for by employers that have a tech focus as preferred skills.

What soft skills should all technical business analysts possess?

Van Wood Ph.D.

Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University

The most important key to success in business (global or domestic) lies in building relationships (with consumers, allies, government agents, suppliers, and others) based on trust, mutual respect, and a keen understanding of the motivations behind stakeholders' actions. What do they value, what turns on their after-burners and what cultural realities most influence stakeholders' behavior? Successful international business professionals tend to demonstrate a keen sense of curiosity, creativity, adventure, problem-solving alternatives and are driven to continuously upgrade their education and learning about our changing global business environment.

What hard/technical skills are most important for technical business analysts?

Van Wood Ph.D.

Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University

The ability to measure and compare (quantitatively) those dimensions of an international business environment (i.e., market potential, political and legal considerations, infrastructure realities, economic growth, and cultural nuances) that lead to a relative ranking of promising international markets is a technical skill that is critical to global business success. This requires an intimate knowledge and ability to use world-class databases found in world-class university libraries like VCU's (e.g., data-based such as globalEDGE, Business Source Complete, EIU Country Reports, Passport GMID, BCC Research, Uniworld Online, IBISWorld, etc.). This represents the hard/technical skills needed to complement one's historical and contemporary knowledge of global business realities, in conjunction with the soft skills needed by professionals if they are to truly have a long and successful career.

What technical business analyst skills would you recommend for someone trying to advance their career?

David PreeceDavid Preece LinkedIn profile

Academic Director, Associate Professor, Brigham Young University-Hawaii

Any time a graduate intentionally takes time off before beginning work, they should focus on activities and experiences that contribute to personal growth and professional development. This could take the form of volunteer service for a charity or community, working as an intern to gain first-hand professional experience, expand career networks, or even travel to new and different destinations that allow for learning about unique places and cultures.

What type of skills will young technical business analysts need?

Missy GutkowskiMissy Gutkowski LinkedIn profile

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

What technical skills for a technical business analyst stand out to employers?

Jennifer NiggemeierJennifer Niggemeier LinkedIn profile

Director, University of Michigan

Compared to a year ago, employers have far more experience recruiting, onboarding, and working with employees in a virtual space. And many employers will continue to offer remote work given how successful it has been for many organizations. As a result, for many positions, applicants no longer need to be 'anchored to place' when applying to positions.

List of technical business analyst skills to add to your resume

Technical business analyst skills

The most important skills for a technical business analyst resume and required skills for a technical business analyst to have include:

  • Project Management
  • Business Analysis
  • Business Processes
  • User Stories
  • Test Cases
  • Scrum
  • Visio
  • Jira
  • User Acceptance
  • Business Stakeholders
  • Data Analysis
  • Customer Service
  • SDLC
  • Strong Analytical
  • Application Development
  • Excellent Interpersonal
  • SharePoint
  • Functional Specifications
  • UI
  • Development Life
  • Subject Matter Experts
  • UAT
  • Client Facing
  • Test Scripts
  • Power Bi
  • SQL Server
  • Technical Specifications
  • HR
  • Business Analysts
  • Confluence
  • CRM
  • Java
  • Process Improvement
  • Technical Solutions
  • Project Scope
  • ERP
  • HTML
  • BI
  • Emerging Technologies
  • Azure
  • Windows
  • Test Scenarios
  • Management System
  • Gap Analysis
  • Technical Documentation
  • Visualization

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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