IT Business Analyst I
Remote job
Title: IT Business Analyst I
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About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (āAs-Isā) and future (āTo-Beā) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Remote Business Analyst
Remote job
Agility Partners is seeking a qualified Business Analyst to fill an open position with one of our clients. This role sits within the banking and financial services industry and offers a unique opportunity to bridge business needs with technical solutions in a highly visible, security-focused environment. You'll work closely with business stakeholders, data and technical teams, and leadership to translate complex requirements into clear, actionable designs. This is an exciting opportunity for someone who enjoys problem-solving, collaboration, and contributing to long-term data and identity security initiatives.
A Little About This Gig
⢠Partner with lines of business to gather, analyze, and break down requirements into detailed functional designs.
⢠Collaborate with technical teams to clearly communicate business needs and support effective technical solution design.
⢠Support and troubleshoot data platforms while contributing to internal initiatives such as legacy system replacement, monitoring, analytics improvements, and tool development.
⢠Organize project information, manage multiple priorities, track progress, and proactively identify and resolve risks or blockers.
The Ideal Candidate
⢠Bachelor's degree in business, technology, or an equivalent combination of education and experience.
⢠Strong analytical, critical thinking, and problem-solving skills.
⢠Excellent verbal and written communication skills, with the ability to tailor messaging to business, technical, and leadership audiences.
⢠Experience working within the SDLC and supporting project management and release management activities.
⢠Hands-on experience developing and maintaining Power BI dashboards for reporting and performance tracking.
⢠Ability to facilitate meetings, run stakeholder discussions, and drive risk-based decision-making.
⢠Familiarity with data engineering, architecture, data security concepts, or IAM-related initiatives is a plus, especially within financial services.
Reasons to Love It
⢠Opportunity to work on impactful data, security, and IAM initiatives within the banking industry.
⢠High visibility role with exposure to executive reporting and strategic decision-making.
⢠Blend of independent work and cross-functional collaboration with both business and technical teams.
⢠Chance to mentor others and contribute to long-term platform and security improvements.
Business Analyst - Banking exp - Remote - Direct Client - W2 - JOBID660
Remote job
This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met
Essential Job Functions:
⢠Elicit and manage a technology project's business scope - needs and features
⢠Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.)
⢠Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team.
⢠Clearly document and manage detailed requirements for the technology system
⢠Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively
⢠Act as Systems Matter Expert (SME) or source of knowledge for supported systems
⢠Participate in the design process to ensure it supports business requirements and an optimized user experience.
⢠Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
⢠Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Required Skills:
⢠Analytical Skills; critical thinking, creative thinking, and problem solving.
⢠Visio/Miro, Word, Excel and PowerPoint
⢠Work within a customer oriented, positive team environment
⢠Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff
⢠Provide support on single projects and initiatives within scope, budget and timeline
⢠Organization and communication skills
ERP Business Analyst
Remote job
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Duties
ERP System implementations - Extensive experience in SAP, Oracle, or IFS required.
Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs.
Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle.
Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements.
Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning.
Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department.
Minimum Qualifications
5-7 years related experience
High school diploma or equivalent
Travel (10-20%)
Occasional overnight stays (5-10%)
Preferred Qualifications
High school diploma or equivalent required, along with 5 plus years of experience.
Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills.
Professional experience leading and supporting successful projects.
Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Business Analyst- Partner Integrations
Remote job
This is a fully remote role.
D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
As a D&H Co-Owner you receive numerous discounts on services.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
SUMMARY
The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external).
The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop an understanding of the end users' current business processes.
Elicit business requirements.
Create/Maintain Business Requirements Documents (BRD).
Facilitate cross-functional requirements review (BA/DEV/QA).
Secure Approval/sign-off for BRD.
Support the development and testing of deliverables.
Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s).
Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications.
Facilitate UAT; share results.
Secure UAT approval/signoff.
Develop Go-Live Plan (when needed).
Create training materials, including Train-The-Trainer model, as needed.
Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary.
Maintain process documentation, revising at the conclusion of projects to reflect the new state.
Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks).
Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities.
Identify areas of potential process improvement, recommending and implementing changes.
Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle.
Support and mentor team members.
Adhere to PMO and IT processes:
Collaborate with co-owners across the organization to ensure project success.
Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary.
KNOWLEDGE, SKILLS, and/or ABILITIES
Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases.
Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Ability to work independently and be self-motivated.
Ability to work in a team environment.
Ability to adapt to change in a consistently evolving technical environment.
Proven capability to collaborate with business stakeholders at all levels
EDUCATION and/or EXPERIENCE
Bachelors' Degree in related field or equivalent industry experience.
3+ years of experience in a Business Analyst or closely related role.
3+ years of experience facilitating integrating implementations.
Basic Microsoft Office, ERP, WMS and office productivity software familiarity.
REMOTE DATA ANALYST
Remote job
At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst.
The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization.
Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth.
Objectives of this role
Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks
Identify trends and opportunities for growth through analysis of complex datasets
Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets
Create best-practice reports based on data mining, analysis, and visualization
Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data
Work directly with managers and users to gather requirements, provide status updates, and build relationships
Required skills and qualifications
Entry Level mining data as a data analyst
Proven analytics skills, including mining, evaluation, and visualization
Technical writing experience in relevant areas, including queries, reports, and presentations
Strong SQL or Excel skills, with aptitude for learning other analytics tools
Technical Product Analyst - IAM
Remote job
Full-time remote position
Core Responsibilities:
Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure DevOps
Risk Reduction: Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions
Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead
Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program
Technical Requirements:
Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management
Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping
Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog
Collaborate with vendors on the design, development, and delivery of new products and platforms
Evaluate alternative solutions and processes as necessary
Identify risks/issues and collaborate with the project/product team to mitigate
Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels
Manage multiple priorities independently and/or in a team environment
Required Qualifications:
Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience
8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role
Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities
Knowledge of software/system engineering best practices
Effective planning, research, analytical, and problem-solving skills
Ability to effectively plan, organize, and prioritize multiple large, complex efforts
Ability to communicate technical concepts to both technical and non-technical stakeholders
Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills
Ability to resolve problems and identify root cause
Effective interpersonal, verbal, and written communication skills
Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio
Preferred Qualifications:
Experience with Financial Services industry applications, systems, standards, practices, and trends
SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications
Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications
Experience with Microsoft Azure DevOps
Deliverables:
Requirements Delivery
Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self-service workflows
Systems Documentation: Mapping, Reporting, Diagramming
Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self-service, and integrations with internal and external systems
Diagrams should delineate decision points, exception pathways, and error handling routines
Technical Design Specifications
Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces
Runbooks and Deployment Guides
Write step by step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines.
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
Strategy & Operations - Sales
Remote job
Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management.
Recently emerging from stealth mode, Bridge has already signed multiple large companies, including public companies. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're poised to scale rapidly.
The Role
We're hiring a Growth team member to report directly to the Head of Growth, with responsibility for driving new logo sales and revenue growth. You'll own the full sales cycle, from prospecting through close, with a focus on signing new logos, accelerating deal velocity, and building repeatable sales processes. This is not a traditional sales role; success requires deep curiosity, the ability to educate and advise prospects, and comfort navigating the nuances of healthcare billing and insurance at a scaling startup.
This is a high-impact role for an ambitious operator who thrives in fast-moving environments and enjoys scaling go-to-market functions. By helping virtual care companies scale, you'll directly expand patient access to affordable, insurance-covered care nationwide.
Responsibilities
Own the full sales cycle (from lead generation through close) with a focus on new logo acquisition and pipeline health.
Build trusted relationships with executives and operators, advising them on billing models, payer requirements, and Bridge's capabilities.
Partner cross-functionally (Product, RCM, Payor, Ops, Legal, Engineering) to ensure successful deal execution and translate market feedback into strategy and product improvements.
Contribute to building repeatable sales processes that support scale and faster deal velocity.
Requirements4+ years of experience in a customer-facing growth, business development, consulting, or account management role
Strong understanding of US healthcare, ideally with exposure to virtual care and/or reimbursement models
Demonstrated success in early-stage startup environments; comfortable with ambiguity
Exceptional communication skills and ability to quickly build trust with executive-level stakeholders
Analytical problem-solver who can translate prospect needs into actionable insights for internal teams
Highly collaborative, eager to partner across the organization to drive impact
What we're not looking for:
Traditional transactional sales backgrounds without healthcare exposure
Candidates without experience in early-stage or high-growth environments
Why Bridge?Be a foundational team member in a company transforming how virtual care clinics scale insurance access
Work on high-impact, revenue-driving initiatives directly alongside the Head of Growth
Help shape and scale a critical revenue-driving function at a fast-growing startup.
Join a world-class team backed by leading investors.
Competitive salary, benefits, and equity package.
Location
Our preference is for candidates who can join us in-person in Boulder, CO. Our ideal weekly schedule is 3 days in-office, 2 days remote.
We are open to fully remote for select candidates.
Compensation
Base and variable compensation $110,000 - $150,000 + variable compensation
DOE + equity opportunity
Senior Technical Business Analyst- Atlanta, GA
Remote job
Short Description: Acts as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences. Complete Description: The Client is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems. The Client will be partnering with Suppliers to implement this court case management system for Georgia's courts.
Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training.
RESPONSIBILITIES:Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased. Ā· Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.Ā· Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications. Responsibilities include, but may not be limited to, the following:Ā· Participates in and facilitates customer meetings as well as project team meetings.Ā· Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).Ā· Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.Ā· Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.Ā· Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.Ā· Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.Ā· Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in LucidchartĀ· Creates and maintains User Stories in JIRAĀ· Ability to work in the office 5 days each week. (This is not a telework position).Ā· Performs all other duties as assigned.
CORE COMPETENCIESĀ· Oral and written communication skillsĀ· Interpersonal, consultative and facilitation skillsĀ· Critical Analysis SkillsĀ· Problem Solving SkillsĀ· Technical AwarenessĀ· Management and Leadership SkillsĀ· Knowledge of the business area that they support, including a solid understanding of the customer's existing business processes and how new technology might support, change or enhance those processes
AGENCY SPECIFIC QUALIFICATIONS:
Minimum Education/Experience:
Ā· Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years' experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles.Ā· Experience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpointsĀ· Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirementsĀ· Experience creating clear, concise, and comprehensive data flow diagramsĀ· Ability to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systems
Preferred Qualifications: (Preference will be given to candidates who demonstrate some or all of the following skills/experience):Ā· Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice SystemĀ· Advanced level experience in software development methodologies, like Agile, Scrum and WaterfallĀ· Project management certification (PMP) through the Project Management Institute/ITIL foundational certificationĀ· Experience with LucidChartĀ· Experience with JIRA
Technical Skills:
Ā· IT Business Analyst ExperienceĀ· Experience in software development methodologies, like Agile, Scrum and WaterfallĀ· Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirementsĀ· Experience creating clear, concise, and comprehensive data flow diagramsĀ· Identifying and gathering business and functional requirements for complex software solutionsĀ· Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needsĀ· Experience working with Lucidchart to create process flows, screen designs and user story mapsĀ· Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice SystemĀ· Ability to travel 10% to meet with stakeholders and gather requirements.
This is a remote position.
Compensation: $55.00 - $60.00 per hour
About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Auto-ApplyBusiness Data Analyst - College Lesson Editor (Contract)
Remote job
Business Data Analyst - College Lesson Editor We are seeking detailāoriented Business and Data Analysis Subject-Matter Experts to review and revise college-level lessons. You will check to confirm the accuracy and clarity of lessons to ensure our content is a great resource for students. This is an online, remote contract role. All work is paid hourly. Job Description:
The subject-matter expert will carefully perform accuracy checks on provided college-level lessons. Minor edits may be required if the lesson is inaccurate in any way. Experts must be capable of confirming that lessons are coherent and helpful for our users.
What You'll Do
- Follow internal documentation to improve content accuracy and quality of provided lessons
- Review and approve college-level lessons in your field
- Verify content is accurate, on-level, and appropriate for the related course
What Makes You a Great Fit
⢠Subject-matter expertise in business and data analysis
⢠Strong editorial judgment for educational materials, with an eye for clarity, fairness, and learnerāappropriate rigor
⢠Meticulous attention to detail and consistency for question accuracy and alignment to the exam's content guide
⢠Ability to work independently and follow structured procedures
Required Qualifications
⢠A Bachelor's degree or Master's degree related to Business and/or Data Analytics
⢠3-5 years of teaching experience
⢠Experience editing or developing educational content, assessments, or testāprep materials
⢠Excellent written English and command of grammar, syntax, and tone for adult learners
⢠Familiarity with DEI guidelines for content publication
⢠Reliable internet and your own computer
Preferred Qualifications
⢠Master's degree in Business and/or Data Analytics
⢠College teaching experience
⢠Experience with content management systems
What We Offer:
Reliable Payments: You'll receive payments twice a month and automated invoicing for your work.
Remote Work: This is a fully online contracted work-from-home opportunity.
Flexibility: Basically, there are no requirements! Work when you want, where you want, as often as you want, with no minimums/maximums.
Support: Our supportive staff is available answer your questions and help you get up and running.
The Contract Process
Complete the application and submit with your resume.
Applications are approved and contracts sent on Wednesdays.
Submit the contract within the 5-day signing window.
The following Wednesday, you'll receive onboarding instructions.
You can view a step-by-step overview of the contract process here: How to Become a Freelancer with Study.com
About Study.com
The mission of Study.com is to make education accessible, and over the last two decades we've become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.
We help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility.
Feel free to share this opportunity with any friends you think would be interested, too.
Auto-ApplyBusiness Analyst III - Data Infrastructure & Analytics Team
Remote job
This is a remote position. There is limited expectations for regular in-person, in-office activities.
You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III.
The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors.
This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment.
The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business.
Key Responsibilities
Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance.
Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects.
Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics.
Collect, understand, and translate stakeholder requirements into actionable parameters for projects.
Design and implement business solutions by building relationships and partnerships with key stakeholders.
Develop Return On Investment (ROI) analysis for new strategies to improve organization performance.
Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions.
Exhibit leadership for business analysts, and broader organization where appropriate.
Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization.
Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences.
Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs.
Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources.
Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.
Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment.
Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
Other duties as assigned by supervisor.
Education and Knowledge, Skills and Abilities
Education, Certification, and Experience Required:
Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience.
Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required.
Desired:
Master's degree in Public Health, Health Analytics/Informatics or related preferred.
5-7 years of experience analyzing data in a healthcare environment preferred.
Intermediate experience with or knowledge of data visualization techniques.
Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making.
Healthcare coding conventions and health plans experience a plus.
3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired.
Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus.
Background Clearance:
Must not be on active parole or probation, clear with OIG database.
Ability to obtain and maintain satisfactory background check.
Knowledge Required:
Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications.
Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data.
Experience conducting analyses using data analysis programs.
Experience visualizing data using Power BI, Excel, or other visualization programs.
Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare.
Skills and Abilities Required:
Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents.
Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, clients, and/or external groups.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
We will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplySr. ServiceNow Business Analyst/Tester
Remote job
ServiceNow Requirements/Test Engineer
BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.
Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance.
Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays
Primary Responsibilities:
Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases.
Identifies future state system requirements at various levels of abstraction and detail to document future state process flows.
Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/
Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation.
Supports the Scrum Master on the sprint planning for each sprint release.
Collaborate with solutions Architects to understand the implementation details and scope of the release capability.
Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects.
Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely.
Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
Support the production issues and work with the O&M team to ensure production issues are resolved.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience as a Test Engineer in an Agile development environment
Have or ability to obtain a Security+ or equivalent Certification
ServiceNow CSA certification required
Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
Experience with user story development and management in an Agile environment
Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired.
Experience with client-facing roles and ability to build rapport and trust
Strong written and verbal skills
Strong analytical/critical thinking skills
Our Company Overview:
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vision coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
Auto-ApplyProcess Improvement Business Analyst II
Remote job
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence.
What's in it for you:
* $62,400-$72,800 base salary and benefits package
* Advancement opportunities with aggressive and structured career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement
* Document current-state processes, workflows and systems to create a clear understanding of the as-is environment
* Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives
* Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems
* Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals
* Develop change management strategies and plans to support the successful adoption of process improvements
What you need:
* Bachelor's degree in Business Administration, Management Information Systems or related field
* 3-5 years in business analysis, process improvement or related role
* Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean)
* Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
* Project management experience and certification (e.g., PMP, Agile) is a plus
Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Principal Process and Business Analyst
Remote job
The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Responsibilities
Essential Duties
Enterprise Knowledge Management (KM)
Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team.
Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels.
Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments.
Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency).
Business Analysis & Requirements Governance
Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off.
Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions.
Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation.
User Acceptance Testing (UAT) Oversight
Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off.
Owns the UAT for assigned projects.
Process Optimization & Continuous Improvement
Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences.
Program-manages company-wide process improvement opportunities and related efforts.
Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations.
Work Schedule
Full-time; typically, 40+ hours/week
Flexible within core business hours, Pacific Time, M-F
Occasional extended early morning or late evening hours, and weekends, typically with advance notice
Workplace Essentials
Supports Tech CU's
Mission and Vision
and consistently demonstrates
Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate).
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Complies with Tech CU policies and procedures.
Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
Complies with requirements imposed by federal, state and local agencies.
Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
Qualifications
Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience).
Experience:
8+ years in business analysis, knowledge management, or process improvement roles.
5+ years designing and implementing knowledge management frameworks or platforms.
5+ years leading requirements management and UAT governance across complex projects.
3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping.
Familiarity with financial institution operations and systems is strongly preferred.
Knowledge/Skills/Abilities:
Advanced expertise in knowledge management frameworks and content governance models.
Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions.
Advanced facilitation, communication, and presentation skills across all organizational levels.
Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms).
Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption.
Strong analytical skills to measure process impact and knowledge usage.
Comfortable managing vendors, platforms, and external consultants.
Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles.
Strong analytical skills to quantify process impacts and measure knowledge usage.
Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices.
Licensing/Certifications:
Lean Six Sigma certification (Green or Black Belt preferred).
Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus.
CBAP, PMI-PBA, or ISTQB certification a plus.
Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice.
Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
Typical office environment with frequent sitting, walking and standing.
Ability to sit ~85% of the day.
Ability to keyboard and read computer screen for ~65% of the time during which one is seated.
Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required).
EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
Position Grade: 108
Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000
Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
Bonus Potential: Target 15% of base salary based on company and individual performance
Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO):
Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year)
Increases with length of service
Voluntary Time Off (VTO):
8 hours annually for full-time employees to support charitable organizations
Additional Benefits:
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations
Auto-ApplySr Business Analyst /Product Manager - US
Remote job
About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn)
Job Description: Product Owner - MarTech Domain
Position Overview
We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience.
Key Responsibilities
Discovery & Requirement Gathering
Act as the primary bridge between business stakeholders, marketing teams, and technical teams.
Lead workshops and interviews to capture business objectives, pain points, and desired outcomes.
Translate business requirements into actionable user stories, acceptance criteria, and backlog items.
MarTech Domain Leadership
Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization).
Identify gaps, redundancies, and underutilized capabilities in the ecosystem.
Benchmark client maturity against industry best practices and emerging trends.
Provide strategic guidance on tool adoption, integration, and operational processes.
Backlog & Roadmap Management
Own the product backlog - define, prioritize, and refine epics and user stories.
Collaborate with architects (technical, data, integration) to ensure feasibility and alignment.
Align roadmap items with business value, marketing goals, and KPIs.
Manage trade-offs between quick wins and long-term transformation.
Stakeholder Engagement
Serve as the voice of the business and marketing teams in technical discussions.
Present findings, recommendations, and roadmaps to client leadership.
Facilitate alignment between IT, Marketing, Data, and Operations teams.
Governance & Delivery Support
Define success criteria, KPIs, and measurement framework for MarTech initiatives.
Guide implementation teams by clarifying requirements and priorities during sprints.
Ensure compliance with regulatory and data governance standards.
Qualifications & Experience
7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain.
Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar.
Proven track record in MarTech capability assessment and roadmap creation.
Hands-on experience in customer journey mapping, personalization, and campaign workflows.
Familiarity with data flows, CDPs, consent management, and analytics frameworks.
Excellent communication, facilitation, and stakeholder management skills.
Agile/Scrum Product Owner certification (preferred).
Key Attributes
Business-first mindset with strong technical appreciation.
Ability to spot gaps and opportunities in MarTech ecosystems.
Skilled at balancing quick wins vs. long-term transformation.
Confident in presenting to senior business and IT stakeholders.
Passion for driving personalized, data-driven customer experiences
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Auto-ApplyPrincipal, Business Operations
Remote job
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work The team
Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals.
We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth.
The opportunity
Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance.
Maintain and refine key cross-functional operations.
Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams.
Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates.
Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions.
Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls.
Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives.
Skills you should HODL
5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank.
Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution.
Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes.
Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements.
Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes.
Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders.
High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments.
Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives.
#LI-Remote
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
Auto-ApplyProject Analyst
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Job Summary:
As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management.
Key Functions/ Basic Duties:
Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively.
Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations.
Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals.
Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success.
Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives.
Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements.
Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech.
Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies.
Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment.
Education and/ or Experience:
Bachelor's degree in a related field (Business, Finance, Computer Science, etc.)
Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech.
Proven track record of successfully managing complex projects from initiation to completion.
Proficiency in project management software, including Smartsheet and Microsoft Project.
Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations.
Excellent communication, leadership, and problem-solving skills.
PMP or other relevant project management certification.
Language Skills: Speaks English fluently.
Computer Skills: Proficient in MS Office Suite and Smartsheet.
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
Auto-ApplyMBA Intern | Business + Game Analyst | Music Tech
Remote job
About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways.
Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech.
Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers.
This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones.
The Role
We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions.
In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making.
If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you!
Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role.
Responsibilities
- Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases
About You
We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech.
You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!)
What to Expect
- Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team
*Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred.
Application Process
To apply, please include:
- Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!)
We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts.
Diversity, Equity & Inclusion
Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success.
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Auto-ApplyRemote Business Financial Systems Cloud FinOps
Remote job
Remote Business Financial Systems Cloud FinOps needs experience in financial systems, budgeting, forecasting, and financial analysis.
Remote Business Financial Systems Cloud FinOps requires:
Experience with process improvement.
Experience with cloud financial operations (FinOps) and cloud cost management
Proficient in Microsoft Access, Excel, Word, and PowerPoint.
Strong database reporting skills utilizing Access, Cognos, and data warehouse tools
Strong analytical, technical, and decision-making skills.
Project management skills and ability to manage multiple projects and priorities.
Proficiency in cloud financial management tools and practices.
Remote Business Financial Systems Cloud FinOps duties:
Provide analytical support for various systems configurations and financial processes.
Develop and implement Cloud FinOps processes to optimize cloud costs and improve financial efficiency.
Build and maintain effective working relationships with internal and external business partners.
Perform root cause analysis through research and data analysis to determine efficient and customer-valued solutions.
Design, track, and provide solutions to management for various processes reporting, including productivity, quality, and systems.
Business Systems Manager, ERP
Remote job
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan.
The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives.
Responsibilities
* Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance.
* Collaborate with cross-functional stakeholders to align system capabilities with organizational needs.
* Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity.
* Manage the full lifecycle of system projects including implementation, upgrades, and integrations.
* Oversee vendor management, including evaluations, contracts, and performance reviews.
* Provide strategic leadership to functional and technical teams, fostering collaboration and professional development.
* Ensure compliance with governance standards and maintain clear system documentation.
Requirements
* Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred).
* Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar).
* Strong project management, technical troubleshooting, and stakeholder engagement skills.
* Demonstrated ability to lead cross-functional teams and manage complex system initiatives.
* Excellent communication and analytical abilities; able to translate technical concepts for business users.
* Experience in the construction or engineering industry is preferred.