Technical business analyst jobs in New Haven, CT

Pharmaceutical Trade Data Analyst External ID # 36597752 Ridgefield, CT- Open to REMOTE (EST hours ONLY) 12 month W2 contract (with potential to extend or transition to perm) Pay rate: $89-94/hr - Depending on Education and Experience **Must Have Pharmaceutical Trade Data Analytics Experience** Business Analytics role supports multiple customer groups and/or therapeutic areas & will be an expert in statistical methodologies for measuring marketing impact, will have a broad understanding of the pharmaceutical industry and a deep familiarity with industry data sources. The role requires using sophisticated analytics for projects including marketing mix modeling, ROI analyses on all relevant marketing programs/customer channels and promotional spends, customer profiling and segmentation, and predictive modeling. Responsibilities include the conducting and interpretation of advance analytics to support decision making on promotional strategies and effectiveness (ROI and Marketing Mix analysis), support brand planning/field force evolution activities and serve as inputs to the forecasting process. Responsibilities: Conduct advanced analytics to brand teams/customer channels in support of brand planning and promotional resource allocation, resource allocation in customer channels and evolution of commercial model. Liaison between Marketing and Sales in the development of business tactics and strategies Responsible for leading the development of targets and segments that are aligned with business strategy. Responsible for executing departmental procedures and collaborating within the organization to ensure the marketing strategy is integrated into delivered sales force call plans. Work with internal customers to assure that responsible analytical results are communicated and used effectively. Build and share knowledge of analytical methodologies and high quality vendors with others in the department. Establish work habits to support the therapeutic business function's evolving process and execution needs. Skills or Requirements: Must have Pharmaceutical Trade Data Experience Proficiency in the development, documentation and communication of analytical plans. Bachelor's degree from an accredited institution in Mathematics, Statistics, Engineering, Business/Data analytics, or a related equivalent and seven (7) years of analytic experience with relevant data sources and digital analytical methodologies, or Master's degree from an accredited institution in Mathematics, Statistics, Engineering, Business/Data analytics, or a related equivalent and five (5) years of experience with relevant data sources and analytical methodologies. What's In It For You? We welcome you to be a part of one of the largest global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Medical, Dental & Vision Benefits 401K Retirement Saving Plan Life & Disability Insurance Direct Deposit & weekly ePayroll Employee Discount Programs Referral Bonus Programs Estimated Min Rate: $65.80 Estimated Max Rate: $94.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems

This is an on-site role in Farmington, CT. Local Candidates only. No third-party candidates will be considered. We are seeking an experienced and driven Business Analyst to lead the analysis, elicitation, and documentation of business requirements in support of system development efforts for the specialty insurance sector. You will serve as a bridge between business stakeholders and technical teams to ensure the delivery of robust, compliant, and business-aligned solutions. The ideal candidate brings deep expertise in healthcare-focused specialty insurance, excels in Agile environments, and has hands-on experience supporting both manual and automated QA testing efforts. Key Responsibilities: Engage with stakeholders to gather, analyze, and prioritize business requirements, workflows, and operational processes within the specialty insurance domain. Develop comprehensive documentation including business requirements, user stories, use cases, and process flows to guide solution design, development, and testing. Facilitate workshops and collaborative sessions to ensure accurate requirement elicitation and shared understanding across cross-functional teams. Drive Agile ceremonies such as sprint planning, backlog grooming, and daily standups, ensuring clear alignment between business goals and technical execution. Partner with development teams to translate business needs into functional system solutions and ensure successful implementation. Lead and support QA testing efforts, from crafting and executing test cases to managing defect triage and resolution. Contribute to automated testing initiatives, including writing and maintaining scripts to improve test efficiency and expand coverage. Conduct impact analysis and provide recommendations for business process enhancements and system improvements. Stay current with industry trends, regulatory updates, and best practices in healthcare and specialty insurance. Qualifications: Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience). 3+ years of business analysis experience, with a strong focus on specialty insurance. Proven expertise in requirements elicitation and documentation for complex insurance systems, specifically claims systems. Strong knowledge and experience in Agile methodologies (e.g., Scrum, Kanban). Experience in manual and automated QA testing, including test planning, execution, and defect management. Familiarity with automated testing tools such as Selenium, Tosca, or similar is highly desirable. Exceptional communication, facilitation, and interpersonal skills, with the ability to work effectively across technical and business teams. Critical thinking, problem-solving skills, and a natural curiosity to explore and understand systems and processes. Comfortable troubleshooting system issues and documenting findings for resolution. Highly organized, self-motivated, and able to manage multiple priorities under tight deadlines. High attention to detail and a strong analytical mindset. Background in insurance operations is a plus. Proficient with tools such as JIRA, Visio, Microsoft Office Suite, and SharePoint. Certifications such as CBAP, CCBA, CSM, or CSPO are a strong plus.

Client Delivery Specialist Associate This role offers the opportunity to contribute directly to our mission by ensuring the accuracy and integrity of our financial data. This person will be a part of a dynamic team focused on innovation and efficiency, working with cutting-edge technology to streamline client onboarding and reporting. Responsibilities Lead data conversion projects, including extracting, transforming, and loading (ETL) data between portfolio management systems. This involves understanding source system requirements, mapping data to new system standards, and managing the conversion of large datasets from legacy systems. Reconcile loaded data in source system against positions, tax lots, and performance. Integrate historical financial data by converting potentially complex and unstructured data files and statements into structured formats suitable for backfilling. Provide support for automated data feeds, troubleshooting issues and ensuring the seamless transformation of daily financial transactions and positions into source system imports. This requires a strong understanding of the automated data processing system. Respond to ad-hoc data requests from client-facing teams, providing timely and accurate information. Qualifications 5+ years in the financial industry, demonstrating a proven track record of financial product support, technical proficiency, and solid accounting knowledge Subject matter expert in Orion and Black Diamond Familiarity with other portfolio management systems, such as Addepar, Advyzon, APX, Axys, Ridgeline, Tamarac Strong background working with financial custodial data and proficiency supporting alternative financial instruments Advanced proficiency in Excel and text file manipulation. Familiarity with other data formats, such as JSON, XML, and unstructured-to-structured transformation is a plus Experience with at least one of the following: Python, SQL, Power Automate or other large data set software, demonstrating the ability to extract and transform data Demonstrated history of automating data-related processes such as data integration, including log file creation and maintenance Understanding of Salesforce, Monday.com , Jira, and GitLab Comfort working with a geographically dispersed team Strong interpersonal verbal and written communication skills and comfortable communicating with clients as needed Achievement of, or working towards, an MS/MBA or CFA

The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution. Responsibilities: Document and refine requirements, user stories, and high-level process workflows for new and existing projects. Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows. Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT). Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions. Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable. Communicate project changes and their impact on business units and customer operations effectively. Preferred Qualifications: Legal or government experience is advantageous but not mandatory. Ability to write comprehensive BRDs and process flow diagrams. Strong communication skills and an ability to present to diverse audiences. Key Skills: Business Requirements Documentation (BRD) expertise. Experience in flowcharting and process workflow documentation. Exceptional communication and presentation skills. Work Environment: 60%: Meetings and presentations with stakeholders and teams. 40%: Writing, documenting, and refining deliverables. Must be able to work onsite 4 days/week

A leading media and entertainment company is seeking a Data Analyst to join a driven and highly motivated team within Media Operations. Responsibilities: Work across the Fulfillment organization, understand voice of customer, operational requirements, and pain points Use business acumen to thoroughly understand the operation and to develop operational expertise Define a roadmap for data & analytics with Fulfillment leadership Manage efforts and track progress against this roadmap Project manage data initiatives throughout the department. Manage vendor relationships and strategic partnerships Manage governance processes and track operational metrics and KPIs Prepare reports and presentations for senior leadership. Develop new processes and workflows for measuring KPIs, collecting data, and presenting the data visually Automate manual processes where possible Support the department's operating rhythm for long-range planning (LRP) as needed Qualifications: 2+ years of relevant work experience Associate's and/or Bachelor's Degree in a Quantitative field Experience working cross-functionally, defining requirements, managing timelines, and driving project completion Strong problem-solving, critical thinking, and ability to draw meaningful insights from data

**HYBRID 4 DAYS/WEEK in Stamford, CT** Our major Telecommunications client is seeking a Business Intelligence Analyst to join a driven and highly motivated team, who is responsible for supporting the Service Reliability team and their mission of improving the customer experience through analytics focused on network outages/impairments and maintenance/upgrade events. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $55 - $65/hr W2 Responsibilities Improving customer experience through network outage/impairment and maintenance/upgrade analytics Data validation and ad hoc analysis using SQL, Excel, Redshift Experience Requirements Curious, self-starter, team player, detail-oriented, and strong organizer/communicator with 7+ years of experience in similar role Must be proficient in SQL, Redshift, Excel for data validation and ad hoc analysis Must be able to communicate analysis/findings in business/functional terms for senior leadership/executive audience Desired Skills: Telecommunication industry experience is a plus Data warehouse and MicroStrategy experience a plus Education Requirements Bachelor's degree in related field

Title: Business Intelligence Analyst III/IV Contract Expectations: Contract until end of 2026, potential for conversion starting as early as 3 months - please only apply if you are able to work on this set up Pay rate: $55-65 (rate varies based on years of experience) Team Overview: Our Fortune 75 MSO client is looking for a Business Intelligence Analyst to support their Service Reliability team. This team is at the center of the client's mission to improve customer experience by ensuring network reliability and measuring service performance. Their work focuses on analyzing network outages, impairments, and maintenance/upgrade events to understand how these issues impact customers and where improvements can be made. Responsibilities Analyze data related to network outages, impairments, and maintenance/upgrade events to support service reliability and customer experience improvements. Perform application analysis and data modeling design to enable centralized data warehouse development. Extract, transform, and validate data from various databases and data warehouses for reporting and cross-system sharing. Build and standardize data collection methods, validation reports, and database design practices. Utilize SQL, Redshift, and BI tools to conduct ad hoc analyses and support data-driven decision making. Develop and present insights to senior leadership in clear business and functional terms. Lead or support cross-functional discussions, collaborative problem solving, and presentations of BI findings. Facilitate training, seminars, and knowledge-sharing sessions on BI methodologies and best practices. Partner with global and cross-departmental managers to guide collaboration and improve operational performance. Qualifications 7+ years of experience in Business Intelligence, data analysis, or a similar analytical role. Advanced SQL, Redshift, and Excel proficiency required for data validation, modeling, and analysis. Experience with data warehousing, BI reporting tools, and enterprise data environments; MicroStrategy experience preferred. Strong understanding of BI concepts including data modeling, application analysis, ETL processes, and reporting. Ability to translate complex data into clear, actionable insights for executive and senior leadership audiences. Excellent presentation, communication, and cross-functional collaboration skills. Experience working within diverse, global teams and supporting business leaders across multiple departments. Familiarity with ERP systems (Oracle, SAP) and telecom industry experience-is a plus. Naturally curious, detail-oriented, organized, and a strong self-starter with sound judgment and creative problem-solving. Benefits of Working with Brooksource: Previous experience working with this client and placing both permanent employees and contractors. Direct communication with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster. Dedication to keep an open line of communication and provide full transparency. 401K plan, Medical, Dental & Vision Insurance EEO Statement: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

The Business Analytics Consultant provides advanced analytical support across multiple customer groups and therapeutic areas. This role serves as an expert in statistical methodologies used to measure marketing impact, offering insights that guide promotional strategy, brand planning, and forecasting. The position requires deep knowledge of the pharmaceutical industry, strong familiarity with industry data sources, and the ability to translate complex analytics into actionable recommendations. Responsibilities Conduct advanced analytics-including marketing mix modeling, ROI analyses, customer profiling, segmentation, and predictive modeling-to inform marketing and promotional strategies. Support brand planning, commercial model evolution, and resource allocation across customer channels. Serve as a liaison between Marketing and Sales to support the development of effective business tactics and strategies. Lead the development of customer targets and segments aligned with strategic objectives. Execute departmental procedures and ensure marketing strategies are accurately reflected in sales force call plans. Communicate analytical results clearly to internal stakeholders to ensure insights are understood and applied. Share expertise on analytical methodologies, best practices, tools, and vendors within the department. Adapt work processes to meet evolving therapeutic area and business needs. Qualifications Bachelor's degree in Mathematics, Statistics, Engineering, Business/Data Analytics, or related field with 7+ years of relevant analytical experience; or a Master's degree with 5+ years of experience. Advanced proficiency with analytical methodologies and pharmaceutical data sources, including pharma trade data analytics. Strong ability to develop, document, and communicate analytical plans. Expertise in digital and traditional marketing analytics, including promotional effectiveness and ROI measurement. Ability to translate complex statistical findings into clear, actionable business insights.

Essential Duties and Responsibilities: Confer with staff of different departments to analyze current operational procedures, identify problems, and understand specific requirements as it relates to the Company's ERP system. Analyze ERP Systems, design, troubleshoot system problems, document and implement software modifications to improve workflow and increase operational efficiency to meet corporate needs. Customize and configure system workflow to meet corporate needs. Serve as a liaison between functional and technical resources to manage the development and implementation of new system functionality. Act as a subject matter expert in all areas of ERP software and provide assistance in system functionality, upgrades, modifications, and day-to-day problem analysis, issue tracking, and resolution. Collaborate with end users to find solutions to identified problems and ensure that proper documentation is created and shared with necessary staff. Prepare technical reports, simulations and instructional manuals to document systems development. Assist with on-boarding of new employees by providing ERP system overview and training as needed. Translate current business process requirements into functional ERP system requirements. Work directly with ERP software vendor's support department to identify software issues and apply appropriate patches. Coordinate with 3rd party software vendors regarding integration to the ERP system, troubleshoot issues, and perform upgrades. Perform other information technology and business analysis duties as required to support ESAPCO's strategic priorities. Provide occasional IT Help Desk assistance when other IT staff are unavailable. Other duties as assigned. Requirements: Bachelor's degree in Computer Information Systems or a related degree. Three to five years' related experience in a manufacturing environment using Epicor ERP software. Ability to take initiative and follow through with minimal supervision. Ability to work under pressure in a calm and efficient manner. Strong interpersonal skills. ERP system implementation experience a plus. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, listen, stand, and walk. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compensation: Salary to commensurate with experience. Benefits: We offer an excellent benefits package, including medical, dental, vision, educational assistance, 401(k), life insurance, disability, vacation, holidays, personal/sick time, employee referral, product discounts, and more. Engineering Services and Products Company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Technical Analyst I (Onsite, Bristol CT) Optomi, in partnership with a leading media and entertainment organization, is seeking a Technical Analyst I to join a 24x7 production (this is a 24x7 operation, and all team members begin on this shift, no exceptions or shift negotiation available) support environment in Bristol, CT. This is an entry-level, high-visibility role supporting mission-critical media and streaming operations. The ideal candidate brings strong problem-solving skills, excellent communication, and experience working in fast-paced IT support environments. What the Right Candidate Will Enjoy! Supporting live, high-impact production environments with real-time visibility! Gaining hands-on experience in a 24x7 enterprise IT operations center! Working closely with production, engineering, and incident management teams! Developing strong foundations in incident, change, and problem management! Exposure to observability, monitoring, and streaming media platforms! Building a long-term career path within a major media organization! Experience of the Right Candidate: 1+ year of experience in a 24x7 IT call center or helpdesk environment. Experience working with ITSM tools such as ServiceNow, PagerDuty, and Jira. Hands-on experience handling service requests and Tier 1 troubleshooting. Strong ability to work under pressure and manage urgent priorities. Excellent verbal and written communication skills. Strong customer service skills with comfort supporting high-profile stakeholders. Entry-level mindset with strong curiosity, accountability, and problem-solving ability. Responsibilities of the Right Candidate: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Gather and analyze incident details through calls, Slack interviews, and monitoring tools. Determine incident scope, severity, and business impact. Perform Tier 1 troubleshooting and resolve basic technical issues when possible. Escalate incidents to Level 2 support teams or Incident Management when required. Actively participate in incident management scribing and documentation. Ensure incidents are accurately tracked throughout their lifecycle. Collaborate with engineering, technical support, and media teams to support issue resolution. Monitor service-health dashboards and communication channels for proactive issue detection. Documentation, Tracking & Monitoring Responsibilities: Work within ServiceNow, Jira, Confluence, Microsoft Teams, and PagerDuty. Ensure proper incident tracking, reporting, and adherence to operational procedures. Document troubleshooting steps, solutions, and best practices for the knowledge base. Monitor platforms such as Datadog, BigPanda, email, and Teams for alerts and escalations. Proactively identify potential issues or performance bottlenecks. Preferred Qualifications: ITIL v3 or ITIL v4 Foundation certification. Experience with observability and monitoring tools: Datadog, BigPanda, Conviva, Grafana, Splunk Familiarity with streaming media workflows, broadcast systems, or production environments. Exposure to Major Incident, Problem, and Change Management processes.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

The Technical Support Analyst 1 Contractor (TA1C) is the first point of contact for handling incidents reported by DE&E Technology's internal stakeholders and external partners. With a technical background in streaming media, IT, software, media technology, or production support, their primary responsibility is to promptly gather and analyze all relevant incident information through interviews with the callers and stakeholders or by interpreting monitoring data. Upon receiving an incident, the TA1C will need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In cases where the incident requires more specialized expertise than a TA1C can handle, they will escalate the issue to a Level 2 support team or other appropriate resource (such as the Incident Management team) to coordinate resolution. Basic Qualifications • 1+ years of experience in a 24x7 IT call center or helpdesk role • Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA • Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues • Ability to work well under pressure and manage priorities with urgent deliverables • Strong communication and interpersonal skills for effective stakeholder and peer interaction.

ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time) Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time. Description (cont'd) Work Schedule: 40 hours per week (8:00am to 5:00pm) Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.

Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry. The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position: Responsibilities · Develop and maintain project plan for IT projects · Communicate status updates, risks, and issues to stakeholders · Organize, facilitate, and document requirement meetings with business stakeholders · Manage project resources both internal and external · Translate business needs into actionable development and system requirement specification documents · Manage project budgets including 3rd party consultant and professional services hours and costs · Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability · Analyze system efficacy and propose revised logic and/or procedural changes as needed · Evaluate and make recommendations for new system partners or new functionality · Create and maintain training documentation as it relates to new system implementations or functionality · Design and where possible build reporting for business users to assist with data cleansing and inventory management · Ensure adherence to deadlines, escalating concerns and risks as they arise Required Skills · Abstract thinking and the ability to work closely with others as well as independently when required · Action oriented, highly self-motivated \ · Outstanding attention to detail · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks in a high-pressure environment · Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines · Excellent written and oral communication skills · Friendly presence and helpful attitude; good interpersonal skills · Ability to motivate others and coordinate project teams Qualifications Required Experience · 7+ years' experience working in a fast-paced retail company · 3-5 years' experience managing highly visible complex, cross-functional projects · Demonstrated understanding of systems architecture and development concepts · Experience analyzing business requirements and designing successful solutions based on those requirements · Experience working with NetSuite and/or Salesforce.com a plus Design Within Reach is committed to diversity and inclusion. Additional Information We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities). Apply Here: http://itjobx.com/it-business-analyst-and-project-manager/

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. * Data analysis and reporting encompasses a much higher level of complexity. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Job Level: Non-Management Exempt Workshift: Job Family: RDA > Business/Health Info Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description Manager, Business Systems Commonfund is seeking an experienced Manager, Business Systems to lead our technology initiatives and drive operational excellence across complex, interrelated business systems that can be internal as well as external to Commonfund. This role requires a strategic leader who combines technical expertise with exceptional communication skills to bridge the gap between technical teams and business stakeholders. The ideal candidate will act as an interface between the development team, internal business groups and external vendors. Key Responsibilities Problem Resolution and Project Management Systematically identify, diagnose, and resolve issues across interconnected business systems Lead cross-functional teams to ensure timely resolution of critical business system challenges Make strategic decisions about when to communicate, escalate, and involve key stakeholders Translate complex technical concepts into clear, accessible language for non-technical audiences Facilitate technical discussions to achieve understanding and consensus among diverse stakeholders and business groups and explore opportunities for automation. Adapt communication style to match the technical proficiency of various audiences Present findings and recommendations to senior leadership using compelling visual and written materials Coordinate vendor relationships and manage external partnerships for system implementations Technical Operations Use SQL Management Studio to write SQL queries, perform data extraction using SQL or Excel Macro, connect to SQL server from Excel and build pivot tables. Maintain FTP accounts, supervise daily file transfers with Vendors using SFTP and troubleshoot file transfer issues. Perform data operations - extract, combine, analyze, and present data to business groups. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or other related technical field 7+ years of progressive experience in business systems and technology leadership Experience in financial services or similar regulated industry. Good understanding of basic concepts of finance and asset management. Exposure to programming environments with some understanding of full development lifecycle Basic understanding of databases and database management. Proficiency in SQL query writing and optimization. Expertise in Microsoft Office Suite, particularly Excel (including VBA) and PowerPoint. Strong data analysis and visualization skills Ability to coordinate vendor relationships and external partnerships Strong organizational skills with attention to detail Preferred Qualifications Master's degree in relevant field Experience with Fund of Funds business PMP or similar project management certification Experience and knowledge of Salesforce will be a big plus. What We Offer Competitive salary and comprehensive benefits package Support for professional development and training Hybrid work environment Application Process Please submit your resume along with a cover letter highlighting relevant experience and examples of how you've successfully bridged technical and business teams to drive meaningful outcomes.

Last Updated: December 2025 Notice to California Residents: Please review the California Employee and Applicant Privacy Policy prior to submitting your application At Athletic Brewing Company, we're not just redefining beer; we're redefining how a modern, mission-driven business operates. As we continue to grow, we're looking for a Business Systems Manager to help us scale smarter, connect our tools and teams more seamlessly, and turn operational complexity into clarity. In this role, you'll serve as a strategic project leader and hands-on problem solver who shapes how our business runs today and drives the projects that improve how it runs tomorrow. You'll partner across departments to define opportunities, build business cases, align stakeholders, and deliver scalable systems and AI-enabled solutions that make our teams more efficient, informed, and empowered. This is a highly cross-functional role at the intersection of business operations, IT systems, data flow, and intelligent automation - ideal for someone who loves bringing clarity to ambiguity, organizing complex work into executable plans, and leading teams through change. We place a very high value on doers and offer above-industry pay and a comprehensive benefits package. As a merit-based organization, Athletic Brewing offers expansive opportunities for career advancement, skills-building, and accumulating new and exciting responsibilities for high achievers. Job Responsibilities: Lead Cross-Functional Systems & Process Projects Own end-to-end delivery of business systems and process improvement initiatives, from discovery through launch and adoption. Manage the ERP team and oversee their responses to support tickets and project assignments. Ensure quality and timely delivery with high customer satisfaction. Build project plans, timelines, milestones, and resourcing models to ensure work stays on track and aligned to priorities. Facilitate stakeholder alignment across Operations, IT, Analytics, Human Resources, Finance, Supply Chain, and Commercial teams. Drive clear decision-making by surfacing risks, tradeoffs, and dependencies early and often. Establish project governance, communication rhythms, and change-management strategies to support success at scale. Design & Improve Business Systems (as Project Outcomes) Lead evaluations of current workflows, tools, and data flows across the company to define project scopes and improvement roadmaps. Translate business needs into clear requirements, success metrics, and implementation plans. Coordinate with team leads to design tech-enabled solutions that streamline work and reduce friction. Partner with IT and Operations to prioritize and sequence systems enhancements and integrations. Promote best practices in systems design, automation, and AI integration as part of continuous improvement programs. Drive AI & Automation Initiatives Identify and evaluate AI tools and automation opportunities; translate them into funded, scoped projects. Lead cross-functional pilots and rollouts of AI-assisted workflows (e.g., reporting, data analysis, communication, task automation). Define frameworks for responsible and effective AI adoption, including stakeholder training and operational readiness. Maintain a forward-looking roadmap of AI/automation opportunities tied to measurable business value. Oversee Technical Implementation & Optimization Manage project execution for core systems (e.g., ERP, CRM, inventory, production tools), including vendor coordination and internal delivery teams. Oversee integrations to ensure seamless data flow and alignment to business requirements. Identify low/no-code automation wins and drive them through implementation and adoption. Ensure solutions are scalable, secure, and deliver against defined project success metrics. Track post-launch performance and lead optimization cycles. Enable Data-Driven Decision Making Lead projects that improve data visibility, consistency, and reliability across systems. Partner with Analytics to deliver dashboards, reporting structures, and KPI frameworks as project deliverables. Support data governance initiatives by coordinating owners, standards, and implementation plans. Other Duties, Responsibilities, and Activities Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Desired Experience/ Traits Who You Are: Demonstrated success delivering ERP, CRM, or other core platform initiatives (e.g., NetSuite), including requirements gathering and stakeholder management. Strong understanding of data structures, APIs, and system integrations. You must be able to translate between technical and business teams. Experience managing AI tools, workflow automation platforms, or low-code initiatives through pilots and scaled launches. Skilled at project planning, prioritization, risk management, and communicating progress to diverse audiences. Highly analytical and solutions-oriented. You are able to structure messy problems into clear workstreams. A collaborative, low-ego approach. You are able build trust and momentum across departments. Curiosity for emerging technology and a drive to continuously improve how teams operate and in improving skills. Strong time management skills with a proven ability to meet deadlines. Strong organizational skills, attention to detail, listening, critical thinking, verbal and written communication skills. Honest, Dependable, high integrity, team player, and passionate. Skills and Experience: Experience: 5-8 years of experience leading cross-functional projects in business systems, process improvement, operations transformation, or IT. Computer Skills: ERP: NetSuite (preferred), SAP, Oracle, Microsoft Dynamics Certificates, Licenses, registrations: Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) Travel Requirements: Must be able to travel between San Diego, CA and Milford, CT per needs of the business (2-3 times annually) Education: Bachelor's degree in Business, Information Systems, Engineering, Operations, or related field preferred or equivalent experience accepted: In lieu of a degree, 4-6 years of relevant experience leading cross-functional technical projects and/or systems integrations may be substituted. Job Details: Location: Milford, CT. Starting at 5 days a week in office, with flexibility to move to 4 days a week in office outside of the probationary period. Salary: Base $110,000 - $130,000 and opportunities for performance bonuses. Benefits: Company Paid health, vision, dental, life, 401k with 5% company match, and Paid Parental Leave Community Program: In addition to Paid Time Off, all team members receive 12 paid days per year to dedicate to volunteering activities. We value internal mobility and team equity. We are an equal opportunity employer - we thrive when we champion diversity and inclusion. We are welcoming, respectful, and supportive at work and in our community. We encourage and welcome members of traditionally underrepresented communities to apply. Physical Demands: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to conduct work in a sitting position primarily; however, the job requires walking, bending, stooping, and lifting. May sit/stand for several hours at a time. Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities. Prolonged exposure to computer screens. Repetitive use of hands to operate computers, printers, and copiers.