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Technical business analyst jobs in North Carolina - 1,145 jobs

  • IT Business Analyst - Salesforce

    Inceed 4.1company rating

    Technical business analyst job in Charlotte, NC

    Compensation: $120,000-$150,000 IT Business Analyst - Salesforce Inceed has partnered with a great company to help find a skilled IT Business Analyst! You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment. Responsibilities: Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices. Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions. Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget. Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption. Build strong relationships across teams and external vendors to foster collaboration and alignment. Required Qualifications & Experience: 5+ years of Salesforce.com experience, including administration and business process optimization. Bachelor's degree in Information Services, Business, or related field (or equivalent experience). Experience developing, implementing, and supporting sales and marketing business processes and systems. Strong project management skills; PMI or Six Sigma certification a plus. Excellent analytical, troubleshooting, and customer service skills. Nice to Have Skills & Experience: Experience with Microsoft Power BI for reporting and analytics. Prior experience with Oracle EBS or SAP ERP implementation/support. Technical background in IT systems, AI tools, or process automation. Familiarity with multi-site manufacturing or cross-functional collaboration. Perks & Benefits: Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving. Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care. If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $120k-150k yearly 4d ago
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  • Technical Business Analyst

    Kellymitchell Group 4.5company rating

    Technical business analyst job in Charlotte, NC

    Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina. Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences Execute advanced SQL queries and data profiling to optimize bot performance Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch Desired Skills/Experience: 10+ Years of Experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $60-70 hourly 2d ago
  • Business Analyst

    Meherrin Agricultural and Chemical Company 4.2company rating

    Technical business analyst job in Raleigh, NC

    is based at our Meherrin office in Raleigh, NC. The primary function of this role is to support sales by providing accurate reporting, daily dashboard updates, inventory analysis, customer insights, and budget development. Key Responsibilities Maintain and update daily sales dashboards and performance reports. Track sales KPIs including revenue, margins, product categories, and customer sales Analyze customer buying patterns to support tailored offers and strategic sales plans. Monitor inventory levels, product movement, slow movers, and seasonal demand trends Maintain organized documentation for bid tracking and analysis as needed Perform analysis of company P&Ls; to identify trends, risks, and opportunities Qualifications Bachelor's degree in business, Finance, Analytics, Supply Chain, or related field, or equivalent experience. 3-4 years of experience as a Business Analyst or in a similar analytical role. Strong analytical skills and ability to interpret data. Proficiency in Excel; experience with BI tools preferred (Power BI, Tableau). Strong communication, organizational, and documentation skills. Experience in agriculture or distribution preferred but not required. Key Competencies Analytical and detail-oriented Strong problem-solving skills Ability to work cross-functionally Clear and concise communicator Organized and self-directed Work Environment & Physical Demand Mostly office-based with some travel to retail or manufacturing sites Low physical demand; mainly computer work with occasional walking or standing Fast-paced, deadline-driven role with seasonal workload spikes Benefits Health Insurance ~ Employee Assistance (EAP) ~ Teladoc ~ Life Insurance Employee Referral Program ~ 401K Match ~ Disability ~ Tuition Assistance (TAP) Paid Vacation and Personal Days ~ Vision ~ Paid Holidays ~ Jury Duty Leave Dental ~ Bereavement Leave ~ Flexible Spending Account (FSA) Core Values “Equip” - Environment Quality Understanding Integrity People Application Process - This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check. EOE - Equal Opportunity Employer For Additional Information Visit: ******************
    $67k-93k yearly est. 1d ago
  • IVR Business Analyst

    Saransh Inc.

    Technical business analyst job in Charlotte, NC

    Job Title: Business Analyst / Operations Analyst Employment Type: Contract We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams. Key Responsibilities Track, analyze, and report business and operational data Develop and maintain cross-functional partnerships, both internally and externally Manage and monitor budgets to ensure alignment with business objectives Analyze existing methodologies and recommend process improvements Support proposal evaluations and data-driven decision-making Maintain awareness of competitive market trends and industry insights Qualifications Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal, and collaboration skills Ability to work effectively in a cross-functional environment Strong analytical and problem-solving skills
    $60k-84k yearly est. 3d ago
  • Business Analyst, Multi-Site Operations

    Media One Digital 3.6company rating

    Technical business analyst job in Matthews, NC

    Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: ***************************** Join the market leader in digital textile printing. Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights. What You'll Do Analyze financial results, budgets, and forecasts across locations. Partner with accounting on month-end close, variance, and ROI analysis. Track sales trends, product mix, and margin performance by customer and site. Build and maintain dashboards, scorecards, and KPIs for leadership. Consolidate operational and financial data to support benchmarking across sites. Improve data integrity across ERP, CRM, and reporting systems. Lead ad-hoc analysis and scenario modeling for strategic initiatives. What Success Looks Like Accurate and timely reporting that enhances decision-making. Actionable insights that drive measurable improvements in KPIs. Streamlined, standardized performance tracking across all sites. What You'll Bring Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus). 2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles. Advanced Excel skills; experience with Power BI or Tableau. Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems. Strong analytical, communication, and problem-solving skills. Ability to work cross-functionally in a fast-paced, multi-site environment. Why Join Us At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business. Equal Opportunity Employer: We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
    $52k-73k yearly est. 1d ago
  • Senior Business Performance and Metrics Consultant

    Pyramid Consulting, Inc. 4.1company rating

    Technical business analyst job in Charlotte, NC

    Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-00222 Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development. Support the documentation and validation of metric logic and data lineage. Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges. Review and validate data quality and completeness of metric inputs in coordination with data engineers. Support the development of root cause commentary and trend analysis for metrics that breach established thresholds. Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC). Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends. Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency. Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements. Key Requirements and Technology Experience: Key Skills; Security Data Metric, NIST, CSF,Data Governance Bachelor's degree or five years of related experience or an equivalent combination of education and experience In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.) Understands foundational concepts of other related professional disciplines. Experience managing small projects Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders. Ability to provide direction and mentor less experienced teammates Strong organizational skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills, including experience drafting executive summaries. Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint). 5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics. Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management). Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators. Experience gathering and documenting business requirements and translating them into actionable data or metric logic. Basic understanding of SQL or ability to read data dictionaries and data mappings. Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS. Exposure to Agile or iterative project delivery methods. Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $65-69.5 hourly 3d ago
  • Sr. Business Analyst / Payment Products

    Motion Recruitment 4.5company rating

    Technical business analyst job in Charlotte, NC

    A well-known Financial Services Company is looking for a Business Analyst with payment product experience to work a hybrid schedule in Uptown Charlotte. Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 18+ Months with strong likelihood of conversion to full time Required Skills & Experience 5+ years business execution and product experience Strong wholesale treasury management or financial services background and experience with a focus on WIRE payment processing and systems. Hands on with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines. Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners. Knowledge of JIRA / Confluence application for Agile development. Focus on User Story acceptance criteria refinement. Expert in creating Process Flows and Use Cases. Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences. Expert with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint. Experience navigating heavily matrixed organizations, including multiple business lines. What You Will Be Doing Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on business requirements development and project management for wire payment products and services. Interact with product leads and key global business partners across a broadly dispersed team to execute objectives. Create Process Flows, Refine requirements, User Stories, and acceptance criteria. Participate as Intake coordinator, manage task lists. Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies. Schedule project meetings and publish minutes. Preferred Location: Pittsburgh, PA, Hybrid 3 days in Office Consider: Minneapolis/Charlotte Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.
    $83k-111k yearly est. 4d ago
  • Senior Business Analyst

    Infostride

    Technical business analyst job in Raleigh, NC

    Job Title: Senior Business Analyst Work Arrangements: Hybrid Interview: Webcam Interview Only Job Description: Responsibilities: The NC Department of Health and Human Services - Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project. The NC Department of Health and Human Services - Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities. Responsibilities • Conducts stakeholder analysis • Conducts market research and analysis • Identify and document detailed current and future state process workflows using BPM standards • Develops Context diagrams, functional decomposition, and process workflows • Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams • Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix • Build Business, stakeholder, solution and transition requirements • Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology • Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required • Perform functional, integration testing UAT support, including developing test scenarios and cases • Support required system go-live activities • Authors and prepares meeting minutes to be distributed to a variety of audiences • Creating User stories and acceptance criteria and authors other Agile documents and deliverables Knowledge, Skills and Abilities / Competencies: • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications • Strong writing and communication skills and can build relationships with both their team members and clients • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles • Ability to prepare and present oral and written documents clearly and concisely • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards • Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs • Possess a high-level understanding in the areas of application programming, database and system design • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines • Understanding of Software Development Lifecycle (SDLC) concepts and process • Knowledge of and experience with IT Service Management best practices and principles • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Skill • Extensive knowledge of business system analysis techniques and testing methodologies • Demonstrated experience in gathering business requirements and development of business rules and process flow. • Proven experience with business process design and definition • Experience with Business Analysis methodologies and problem solving • Extensive experience in using JIRA • Extensive experience in using Confluence • Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project • Excellent communication skills (both verbal and written) • Experience in development of procurement related documents including RFP and evaluation criteria. • Demonstrable analytical skills and an attention to detail. • Extensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements • Excellent creative thinking and problem-solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. • Knowledge Creating Sequence Diagram and flow charts • Experience working for State government • Knowledge of Salesforce platform • Healthcare related experience • Salesforce Certified Business Analyst
    $78k-104k yearly est. 23h ago
  • Business Systems Analyst

    Blue Cross and Blue Shield of North Carolina 4.3company rating

    Technical business analyst job in Chapel Hill, NC

    Are you passionate about transforming business challenges into innovative solutions? As a Business Systems Analyst, you'll play a key role in shaping strategic requirements, designing impactful business processes, and delivering technical solutions for diverse projects. Leverage your systems expertise as a departmental liaison, driving collaboration and minimizing disruptions. You'll also contribute directly to IT initiatives by troubleshooting, testing, and supporting system upgrades-making a tangible difference across our organization What You'll Do Technical Support/Business Expertise Provide technical knowledge and support in operational system/application and procedural issues to the business and IT and help the business find technical solutions to meet their goals. Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment Provide ongoing user support for ad hoc questions, inquiries, and service requests. Provide timely and accurate reporting/data on inventory, productivity, user activity, and system performance on a regular and/or as requested basis. Issue Resolution Resolve medium, moderately complex production issues by: Performing initial triage for severity and business impact of system/application failures. Troubleshooting and analyzing to determine root causeof issues Developing applicable business processes and solutions to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met. Coordinating with IT, other teams and vendors as needed to communicate issues and devise and implement long term remedies. Develop system support processes with IT; coordinate daily to resolve production support issues, including application failures and user errors; document, track and report all system support activities Project/Program Support Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications while considering technical capabilities of the system/application. May act as Business Lead/Coordinator on moderate single area/department projects. Business Testing Coordinate testing plans with Business area and IT Serve as point of contact for business testing activities and ensure testing will appropriately meet business requirements Document and may, in some cases, execute test plans and scenarios Analyze and verify testing results for accuracy, relevance and completeness Provide impact assessments and make assist in formulating recommendations to the business owner regarding issues, risks, etc. Assist IT with hardware and software upgrades, security changes, and architectural enhancements as needed. System Configuration Configure and maintain moderately critical system tables and data elements across multiple system environments Analyze, develop and implement configuration changes to improve system performance and user efficiency Monitor configuration for accuracy and compliance to change control processes. What You Bring Bachelor's degree or advanced degree (where required) 3+ years of experience in related field. In lieu of degree, 5+ years of experience in related field. Bonus Points Experience with Workday Financials or HCM modules Experience with Workday EIB and Workday Prism Analytics (data & integrations) Experience with Workday Security administration Experience with Workday Reporting (simple, advanced, matrix, composite) Experience with Workday Business Process configuration Experience with Workday Adaptive Planning Experience with Workday Prism Analytic What You'll Get The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $66,998.00 - $107,197.00 Skills
    $67k-107.2k yearly 23h ago
  • Encompass Business Systems Analyst II

    Atlantic Union Bank 4.3company rating

    Technical business analyst job in Greensboro, NC

    The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $85k-115k yearly est. 1d ago
  • Associate Business Operations Analyst (28857)

    Dahl Consulting 4.4company rating

    Technical business analyst job in Greensboro, NC

    Title: Associate Business Operations Analyst Job Type: Contract (12 months) Compensation: $18 - $20 p/h W2 Industry: Chemical Manufacturing About the Role We are seeking an Associate Business Operations Analyst to support field operations for a leading global provider of water, hygiene, and energy technologies. This role focuses on managing operational processes for quick-service and full-service restaurant accounts, ensuring accurate reporting, billing alignment, and efficient installation workflows. You will play a key role in driving process improvements and supporting automation initiatives that enhance customer experience and operational efficiency. Job Description As an Associate Business Operations Analyst - Field Support, you will: Process and verify construction reports for new and remodeled restaurant locations. Respond promptly to inquiries from customers, account managers, and field teams. Update and modify reports based on field feedback to maintain accuracy. Submit installation order requests and set up account numbers in SAP and CRM systems. Review and update billing information to ensure proper account alignment. Collaborate with account managers to resolve billing discrepancies and support customer-facing communications. Contribute to process improvement projects focused on workflow efficiency and automation. Qualifications Required Associate degree in Business Administration or related field. 5+ years of professional experience, particularly in customer-facing and sales support roles. Strong IT/technical aptitude to implement updated processes and troubleshoot systems. Proficiency in SAP applications and CRM systems. Intermediate Excel skills (pivot tables, formulas, data analysis). Strong business acumen with adaptability to technology-driven solutions. Preferred Troubleshooting skills to support automation and sales initiatives. Strong organizational skills with the ability to manage multiple tasks. High attention to detail and accuracy. Self-motivated and proactive approach to work. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
    $18-20 hourly 4d ago
  • IT Business Analyst

    Truliant Federal Credit Union 4.6company rating

    Technical business analyst job in Salem, NC

    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. The IT Business Analyst will play a pivotal role in supporting and advancing the technological infrastructure and systems within the credit union. This individual will act as the bridge between IT and various business units, identifying and analyzing requirements, streamlining operations, and implementing technology solutions that align with business goals. The IT Business Analyst will ensure systems and processes are efficient, secure, and provide optimal value to the organization and its members. Essential Functions and Responsibilities Collaborates with business units to gather and document detailed business and technical requirements. Analyzes business processes to identify and propose improvements that enhance system efficiency, member experience, and staff productivity. Translates business requirements into functional specifications for IT teams and vendors. Works with cross-functional teams to design, test, and implement technology solutions aligned with credit union standards and goals. Develops and maintains project documentation, including requirements specifications, process flows, user stories, and test plans. Assists in selecting and evaluating software and vendors that support credit union needs, assessing costs, benefits, and technical feasibility. Works with the project team to define the testing scope, objectives, and acceptance criteria for the project Develops or review requirement traceability matrices to ensure all requirements are addressed in testing. Creates or assists in creating UAT scripts and test scenarios that reflect real-world business processes. Coordinates UAT sessions with business stakeholders, ensuring they understand their role in validating system functionality. Identifies, troubleshoots, and resolves system issues in collaboration with IT support teams. Conducts root cause analysis for recurring system issues and propose long-term solutions to prevent future disruptions. Supports project management activities, including planning, scheduling, and coordinating resources to ensure project milestones are met on time and within scope. Works closely with vendors and external consultants to manage implementation timelines, deliverables, and system integrations. Raises concerns promptly and collaborate with team members to develop actionable solutions. Communicates project progress and challenges to stakeholders, facilitating resolutions as needed. Ensures systems and processes comply with regulatory standards, including data security and privacy requirements. Supports audits by documenting and validating systems and processes to ensure adherence to policies. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Timely logging of time spent on project and task work. Knowledge, Skills, and Abilities Must have a strong understanding of business processes, particularly within a credit union or financial institution context. Must be proficient in business analysis methodologies, tools, and techniques (e.g., Agile, Waterfall, JIRA). Must have excellent analytical, problem-solving, and critical thinking skills. Must have effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. Must have strong project management and organizational abilities, with attention to detail. Must be familiar with data analysis tools such as SQL, Tableau, or Power BI. Should possess a strong commitment to providing excellent service to Truliant's members, both internal and external. Physical Requirements Occasional standing, walking, bending, and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds Education and Background Bachelor's degree, or equivalent experience, in Information Technology, Business Administration, or a related field required. Minimum of 3-5 years of experience as an IT Business Analyst required; IT Business Analyst experience within the financial services or credit union sector preferred. Hands-on experience with core credit union or banking systems and financial software required. Certification in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) is a plus. Knowledge of regulatory requirements impacting credit unions, including data privacy and security standards preferred. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account
    $65k-77k yearly est. 1d ago
  • Business Execution Consultant 2

    PTR Global

    Technical business analyst job in Charlotte, NC

    Global Travel Risk Analyst Duration: Contract We are seeking a highly motivated and detail-oriented Business Execution Consultant 2 to join our team. The ideal candidate will play a critical role in driving business initiatives, ensuring operational efficiency, and delivering strategic solutions to meet organizational goals. This position requires strong analytical skills, effective communication, and the ability to collaborate across various teams. Responsibilities: Analyze business processes and identify areas for improvement. Develop and implement strategies to enhance operational efficiency. Collaborate with cross-functional teams to execute business initiatives. Monitor project progress and ensure alignment with organizational objectives. Prepare detailed reports and presentations for stakeholders. Provide recommendations based on data analysis and market trends. Qualifications: Bachelor's degree in Business Administration, Finance, or a related field. Proven experience in business analysis or project management. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite and project management tools. Ability to work independently and manage multiple priorities effectively. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45 - $50 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
    $45-50 hourly 4d ago
  • Licensing & Reporting Analyst II (Compliance)

    James River Management Company 4.7company rating

    Technical business analyst job in Raleigh, NC

    Come grow with James River Insurance! James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs. At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA. James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company. Job Summary: The Licensing & Reporting Analyst II will be responsible for all annual and quarterly regulatory filings for surplus lines and admitted entities. Duties and Responsibilities: Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service Determine state specific requirements for company financial, claims, and underwriting reporting requirements for review Work collaboratively with Accounting, Claims, IT, and Underwriting to develop or extract necessary data for reporting and build solid working relationships. Prepare reports or notify appropriate reporting area in a timely manner to ensure due dates are met Properly document files with all filing submissions and confirmations Update and maintain the regulatory filing and reporting dashboard Prepare applications and other necessary documentation in a timely manner to ensure due dates are met Monitor new and/or changes to regulatory requirements Knowledge, Skills and Abilities: Solid experience with submitting annual and quarterly financial and licensing filings for surplus lines and admitted insurers (i.e. Certificate of Authority and surplus lines eligibility renewals, IEE, MD&A, CPA Audit Report) Must be disciplined to do what it takes to meet hard regulatory deadlines set by insurance departments Ability to follow written and verbal instruction Ability to manage multiple tasks and projects effectively with minimal oversight Excellent written, verbal and customer service skills included ability to document files Active listening skills Ability to exercise sound judgement in making critical decisions Ability to convey technical process information in a clear and concise manner Attention to detail Excellent organizational skills Research, analysis and problem-solving skills Ability to build effective relationships with business partners Ability to perform effectively as part of a team Ability to take initiative and work independently Ability to research and communicate filing and reporting changes Ability to multi-task in a high-paced environment Proficiency in Microsoft Office (Word, Excel, and Outlook) and internet research to include insurance law Experience and Education: Bachelor's degree or equivalent work experience Minimum of 3 years of insurance industry experience required Minimum of 3 years of regulatory filings and reporting/licensing experience preferred #LI-JB1 #LI-Remote Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.
    $63k-84k yearly est. 4d ago
  • System Analyst

    Ascendum Solutions 4.5company rating

    Technical business analyst job in Raleigh, NC

    Job Title: System Analyst (Calypso Configuration & CATT tool) Duration: 12+ Months Contract Experience needed: 6+ years of proven business or systems analysis experience (within financial services industry preferred) Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology Experience with Calypso Configuration & CATT tool Experience in defining clear and concise requirements for and providing support for financial applications Experience with leading projects working along with a team of analysts and developers. Experience coaching/mentoring/training less experienced folks in team. Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred Ability to understand the technology and software architecture of an application Strong analysis skills, with a proven track record of delivery of sophisticated technology projects Bachelor's degree (or above) in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related fields Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a harmonious work style Ability to establish and maintain positive relationships with business partners and technology Confident with having trade-off conversations with business partners A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization
    $69k-92k yearly est. 23h ago
  • Lead Analyst, Credit Card Analytics

    Onemain Financial 3.9company rating

    Technical business analyst job in Charlotte, NC

    We are looking for a Lead Strategy Analyst to join the Card Analytics team in Charlotte, NC. This is an exciting opportunity to learn and drive significant business results through optimization of our credit risk underwriting, pricing strategies, acquisition strategy and provide analytics insights for business partners and executive members. These strategies include, but not limited to, approval/decline, line assignment, term, pricing, and risk appetite framework optimization to drive healthy revenue growth, loss mitigation, and streamlining of processes in support of better profitability and healthy lending portfolio. This role will have chance to pull the data, conduct deep analysis and investigation, apply critical thinking skills, draw insights from their work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a timely and accurate manner. The successful candidate will be able to summarizes their work and communicates effectively to management. Working with various partners, the role will also have responsibilities of reporting, strategy implementation, strategy validation and ad-hoc analyses including customer segmentation, competitive analysis, sensitivity analysis and modeling, and performance read. A successful candidate will expand their competencies and grow their business and industry acumen, as well as demonstrate the ability to work on complex processes or projects across the end-to-end project cycle. They will gain knowledge to suggest new answers to old questions, develop insights and push the traditional boundaries of the lending industry. Key Responsibilities Under your manager's limited guidance, you will design, recommend, document and execute consumer credit underwriting and pricing strategies via extracting and analyzing requisite historical customer performance data from multiple disparate systems. Utilize data query tools (i.e., R, SAS, SQL, MATLAB, Python) and decision tree analytical software to develop, test and execute new strategies. Leverage traditional regression model and machine learning algorithm to understand the key drivers and estimate customer behaviors by different strategy treatment Drive profitable business growth via developing strategy optimization framework with full credit-cycle view Implement Quality Control processes to ensure data accuracy Continually enhance existing processes and reporting through automation, quality control, presentation and insights Effectively summarize and present results and insights to management Qualifications Bachelor's Degree (Graduate Preferred) in a quantitative discipline, such as Engineering, Statistics, Economics, Business Management or Computer Science is preferred 3-5 years of experience in complex, data-driven problem solving Strong SQL, SAS and Excel skills required; experience with multiple types of relational databases, BI tools/platforms, and/or additional programming languages is a plus Innovative and capable of developing a highly analytical approach to solving problems Lending or consumer finance industry experience preferred Who we Are: OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-time employees with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Most Loved Workplace 2022, 2023, and 2024
    $60k-82k yearly est. Auto-Apply 2d ago
  • Business Strategy Principal

    Slalom 4.6company rating

    Technical business analyst job in Raleigh, NC

    Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Who You'll Work With Slalom is seeking a Business Strategy Principal, to join our Business Strategy team in the Carolinas. Our Strategy team helps organizations of all kinds redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. What You'll Do * Lead, develop and deliver the creation of enterprise-wide and/or business-unit-level strategies to demonstrate the what, why and how to deliver business outcomes * Direct the development of complex situation assessments for organizations in highly dynamic, ambiguous and innovative industries * Run research and assessment activities, including data-gathering, analysis, and data synthesis, to provide a digestible and compelling narrative to our customers * Provide key perspectives and thought leadership on emerging trends and their impact on industry and client opportunities and challenges * Take an active leadership role in Slalom's strategy communities * Build project and program-level roadmaps that enable long-term client success and align to Slalom-enabled work * Provide process mapping guidance for the team and support complex process mapping portfolios * Understand and lead client outcome and deal strategies to drive solution details * Develop capabilities and solutions that align to our client's "Why" What You'll Bring Experience and demonstrated leadership in key areas of Business Strategy and Process Optimization including: * 5-10 years of experience in Growth Strategy Development, M&A Diligence/Strategy, Process Mapping and Improvement, Innovation Strategy * Previous strategy consulting experience at top tier firm required * Manage large workstream independently or small teams of consultants * Lead relationships with clients on day-to-day basis * Functional knowledge in multiple areas - Operations, Finance, Supply Chain, HR, and IT * Industry knowledge in one or more of the following - Oil & Gas, Power & Utilities, Chemicals, and Healthcare / Life Sciences Experience in key areas of Strategy including: * Vision Framing and Setting * Competitive Research & Analysis * Maturity Model Assessments * Value Stream Mapping * Financial Modeling * Strategic Planning & Roadmap Development * Executive Management & Communications * Continuous Process Improvement Education MBA highly Preferred Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position the base salary pay range is $133,000 to $181,000 . In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
    $133k-181k yearly 4d ago
  • Business Systems Consultant 6

    Collabera 4.5company rating

    Technical business analyst job in Charlotte, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • This role will be supporting the Customer Data Owner Governance and Oversight team supporting regulatory reporting data granularity enhancements. • Regulatory liquidity risk reporting requires additional counterparty granularity not currently available. The BA will gather requirements needed to close the granularity gap and develop business requirement documentation for the interim and target state enhancement solution. • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex, strategic, corporate-wide business problems to be solved with automated systems. • Works with user groups to assess user needs and document requirements in the BRD. Participates in transforming strategic enterprise architecture and design principles into specific system requirements and specifications. • Recommends and initiates systems testing. Qualifications • 10+ years of experience in business systems analysis and/or design. • Regulatory reporting Database concepts Data Management and Governance Data controls Banking counterparties Additional Information To know more on this position or to schedule an interview please contact; Angela Galang ************
    $82k-110k yearly est. 60d+ ago
  • Digital Business Systems Consulting Senior Manager

    Elliot Davis 3.7company rating

    Technical business analyst job in Raleigh, NC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities * Meet with clients to assess current business systems (people, processes and technology) * Prepare key findings and analysis reports on client systems * Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects * Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup * Formulate plan and timeline for projects * Manage complex ERP and restructuring implementation projects * Convert records for input into new systems * Consult with clients on best practices related to their business processes * Review work performed by staff and provide sign off on projects * Attend client and networking functions * Prepare scope of work for projects, proposals and client engagement letters * Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations * Scheduling department workflow, client billing, and maintaining quality control * Supervise staff on projects and provide performance feedback Requirements * Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field * 10-15 years relevant work experience * 5+ years experience as a senior level leader * Strong communication and organizational skills * Business development experience * Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting * NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) * NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions * Ability to think "outside the box" and provide solutions to clients for various business-related tasks and analysis * Experience with project management, managing an implementation team, and evaluating processes * Ability to manage project budgets, change orders and timelines * Experience working with manufacturing processes and inventory structure * Knowledge of third party applications that work with business applications and how to research application needs * Strong Excel working knowledge Preferred but not Required: * Prior professional services experience * Master's degree in Information Systems, Business Administration, or related field * NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $96k-121k yearly est. Auto-Apply 5d ago
  • Business Insights Analyst

    Truliant Federal Credit Union 4.6company rating

    Technical business analyst job in Salem, NC

    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals. Essential Functions and Responsibilities Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and ah-hoc analyses. Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers in order to implement requirements. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions. Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager. Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions. Must have working knowledge of relational database concepts. Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments. Must possess excellent organizational, communication, critical and logical thinking skills. Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report. Must be open to and seek feedback on analyses to uncover insights from different perspectives. Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner. Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them. Must be able to set deadlines and complete all assignments with minimal supervision. Must have a technical knowledge of SQL, data models and data tools. Must have experience working within a data governance framework. Must have working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master's Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as Certified Business Analyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred. Must have 3-5 years of full-time, hands-on analyst experience. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account
    $58k-71k yearly est. 1d ago

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Top 10 Technical Business Analyst companies in NC

  1. UNC Health Care

  2. Psg

  3. Tectammina

  4. Bic Corporation

  5. Grandbridge Real Estate Capital

  6. Truliant Federal Credit Union

  7. SoftPro

  8. ScentAir

  9. Global Channel Management

  10. SMBC

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