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IT Business Optimization & Implementation Analyst 4
Oracle 4.6
Technical business analyst job in San Juan, PR
**IT Business Implementation Analyst will:** + Responsible for support Sourcing and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
+ Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
+ Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
+ Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
+ Develop, document, communicate, and train the organization on business practices, tools and procedures.
+ Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
+ Provide backup support to other process owners.
+ Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
+ Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
+ Develop SQL business reports to support the business operations, performance metrics and decision making.
+ Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
**Responsibilities**
**What are we looking for in a candidate?**
+ Bachelor's degree or master's degree in Information Technology, Information Systems, or equivalent
+ Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
+ Expertise in analyzing, simplifying and presenting data, and developing dashboards.
+ Leadership, project management, presentation, and influencing skills.
+ Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
+ Ability to collaborate and write detailed business requirements and user documentation.
+ Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
+ 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
+ Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
+ Experience designing and implementing projects requiring cross-group collaboration.
+ Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
+ No Visa Sponsorship is available for this position.
**Detailed Description and Job Requirements**
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
+ Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
+ High supply chain business acumen and complex problem-solving skills.
+ Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
+ Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
+ Understand industry best practices for sourcing and procurement workflows and reporting.
+ Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
+ Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
+ Experienced leading contributor providing direction and mentoring to others.
+ Write business requirements to support tool enhancements and new tool functionality for business process improvements.
+ When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$60k-76k yearly est. 60d+ ago
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Principal ServiceNow Business Analyst SME HRSD
Capgemini Holding Inc. 4.5
Technical business analyst job in Guaynabo, PR
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Our Princiapl ServiceNow BusinessAnalyst (BA) SME HRSD plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to HRSD. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the HRSD ServiceNow module.
Requirements
Key Responsibilities
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the HRSD module area.
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate HRSD ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications related to the HRSD module.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field.
3+ years of experience as a BusinessAnalyst or Product Specialist in ServiceNow environments including HRSD module.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
Preferred Qualifications
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC) is ideal but specifically HRSD.
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering technical and functional documentation for Stakeholder engagement. Agile delivery and sprint planning skills. ServiceNow platform knowledge and workshop facilitation and training experience.
The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
* Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
* Life and disability insurance
* Employee assistance programs
* Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. **************************************************************************
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
$125k-150k yearly 20d ago
Epic eConsult Analyst
Deloitte 4.7
Technical business analyst job in San Juan, PR
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic eConsult Analyst - Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
* Epic Orders, Ambulatory and MyChart analysts implementing and supporting eConsults.
* Including the maintenance support across client regions. Registry development, reporting, upgrade and release management.
* Work the implementation team to plan and complete build, implement end-to-end Epic
* Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.
* Conduct and document root cause analysis. Complete any assigned system maintenance.
* Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic.
* Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
* Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Qualifications
Required
* Current certification in Epic analysts with EpicCare Ambulatory, MyChart, or Orders certification,
* 5+ years of experience in build and configuration experience in an implementation project with eConsults.
* 5+ years of experience in telehealth and the full cycle referral process to build, implement and optimize InBasket distribution schemes
* Visit navigators creation and condition to appear for eConsults, send Charts to Specialist for provider response to messages, creation of procedure records for eConsult visits and reporting
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Hospital or Clinic operations experience
* Additional Epic Certifications
* ITIL process knowledge
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 - $130,500
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: [1] ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 317250
Job ID 317250
$46k-55k yearly est. 6d ago
ServiceNow Business Analyst- Platform
Cardinal Health 4.4
Technical business analyst job in San Juan, PR
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
We are seeking a highly skilled **ServiceNow BusinessAnalyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes.
**Key Responsibilities**
**Requirements Gathering & Analysis**
+ Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects.
+ Create process flows, data models, and wireframes to document requirements clearly.
+ Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile.
+ Collaborate with developers to ensure requirements are clear and concise for development
**Testing, Documentation and Training**
+ Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off.
+ Maintain documentation including workflows, data dictionaries, and training materials.
+ Leverage business knowledge to drive process improvements and enhance system usability.
+ Provide trainings to stakeholders
**ServiceNow and Agile Expertise**
+ Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM.
+ Work closely with ServiceNow developers to implement solutions.
+ Monitor and support sprint and project activities, ensuring timely delivery
+ Facilitate communication among stakeholders and resolve conflicting requirements
+ Proficient in test case planning, QA/QC reviews.
+ Experience maintaining sprint backlogs and supporting Agile ceremonies.
**_Qualifications_**
+ 4-8 years of experience with IT SDLC processes preferred.
+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ ServiceNow certifications (CSA, CIS-ITSM) is a plus.
+ ITIL v3/V4 Foundation certification.
+ Experience implementing systems using Agile methodology.
+ Skilled in facilitating large group meetings and mediating conflicting requirements
+ Strong analytical, problem-solving, and communication skills.
+ The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes
+ Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $93,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$93.9k-135.6k yearly 27d ago
Business Analyst Puerto Rico
Assurant 4.7
Technical business analyst job in San Juan, PR
Job Purpose:
The Analyst acts as a bridge between business, operations, IT, and external vendors, facilitating clear communication and mutual understanding. They gather requirements through techniques such as interviews, surveys, observation, and focus groups, then analyze, classify, and document project scope and functional needs using conceptual and logical frameworks.
Additionally, the Analyst works closely with design, development, QA, and support teams to ensure that business and functional requirements are properly documented, tested, and implemented. They apply strong communication, analytical, and problem-solving skills to support development efforts, ensure deliverables meet specifications, and enhance management information systems, playing a key role in aligning IT with business needs.
Main Responsibilities:
Requirements Gathering & Analysis
Conduct interviews, workshops, surveys, site visits, and use cases to elicit and document user requirements.
Analyze and validate requirements for completeness, consistency, feasibility, and alignment with business standards.
Define and manage the scope of initiatives, ensuring alignment with business goals and stakeholder expectations.
Process & Documentation
Develop process models, specifications, diagrams, and presentations to guide development teams and stakeholders.
Create and maintain documentation to support system configurations
Stakeholder Engagement
Collaborate with business and technology teams to integrate system and data requirements.
Serve as a liaison between stakeholders and technical teams, addressing routine application issues and escalating complex ones as needed.
Facilitate communication and updates throughout the project lifecycle.
Agile & Project Support
Actively participate in Agile ceremonies including PI Planning, backlog refinement, sprint reviews, and demos.
Support project teams with insights, recommendations, and prioritization of requirements.
Testing & Quality Assurance
Coordinate User Acceptance Testing (UAT) with end-users.
Support system training and testing activities to ensure solution quality and user readiness.
System Configuration & Support
Provide post-deployment support and assist in evaluating feedback to address issues and improve solutions.
Requirements:
Education & Experience
Bachelor's degree in Information Technology, Computer Science, or a related field.
2-3 years of relevant experience in business analysis, system implementations, or API-based system integration.
Knowledge & Core Competencies:
Solid understanding of application development and software development life cycle methodologies (Waterfall and Agile).
Fluent in English and Spanish, both written and verbal.
Strong analytical, mathematical, and creative problem-solving abilities.
Excellent interpersonal, listening, written, and verbal communication skills.
Ability to prioritize and execute tasks effectively under pressure.
Demonstrated commitment to continuous learning and professional growth.
Adaptability in dynamic and fast-paced environments.
Strong technical communication skills in both English and Spanish.
Technical Skills
Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel and PowerPoint.
Experience with software development and project management tools such as Azure DevOps (ADO) and Jira.
Proficiency in SQL for data extraction, manipulation, and analysis to support troubleshooting.
Familiarity with Robotic Process Automation (RPA) tools (e.g., UiPath, Blue Prism, Automation Anywhere).
Basic understanding of Artificial Intelligence (AI) concepts including machine learning, natural language processing (NLP), and predictive analytics.
Work Arrangement & Environment
Hybrid work model, primarly virtual.
Reasonable accommodation available for individuals with disabilities.
At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it's only by listening to and representing the unique voices of every individual that we can innovate for all.
For further information about Assurant, please visit our website: *************************
$54k-63k yearly est. Auto-Apply 60d+ ago
Business Analyst
Popular Inc. 4.5
Technical business analyst job in San Juan, PR
Company: Popular Workplace Type: Hybrid BusinessAnalyst Full Time Job Opportunity General Description Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trendsand monitor capacity levels in the Fraud Prevention Division. Develop business intelligence tools and dashboards to supportstrategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliancewith regulatory deadlines in key processes. Lead or support as necessary strategic initiatives in compliance withbusiness requirements ensuring implementation of sustainable solutions.
Essential Duties and Responsibilities
* Perform periodic validation exercises to ensure data and operational process integrity.
* Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation ofactionable plans.
* Ability to document and apply business requirement guidelines to team projects.
* Research and apply improved business strategies to identify and mitigate operational and technical risks withinthe business and look for opportunities for business improvement.
* Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, asnecessary to support management in strategic planning processes.
* Collaborates with management and stakeholders on the design, testing, implementation, and evaluation ofbusiness process changes to improve business outcomes.
* Responsible for report development, automation, and modification of existing metrics/ /dashboards consideredof moderate complexity.
* Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overallbusiness and/or unit. Analyze information to identify trends, patterns, gaps, and insights using descriptive analytics.
* Develop presentations and share findings as well as recommendations. Manage data sources, analyzeinformation, and make reports available to the team.
* Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and businessoperations and obtaining information from various sources.
* Communicate complex insights to stakeholders, both verbally and in writing.
* Automates processes and reporting.
* Other business tasks as needed.
Supervisory Responsibilities:
This Job has no supervisory responsibilities but in special circumstances may lead the work of others.
Education
Bachelor's degree in Business Administration with a major in Information Systems, Finance, IndustrialEngineering, Mathematics or a similar field.
Experience
At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management.
Other Qualifications
* Displays effective research, problem-solving, analytical, critical thinking, influencing, relationship management,and presentation skills.
* Ability to apply statistical concepts in practical situations to business problems. Problem-solving skills, inquiryand critical thinking which are crucial to total quality management.
* Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, orapproaches to problems.
* Systematic and meticulous with details to effectively process large amounts of data into meaningful information.
* Ability to effectively coordinate multiple tasks simultaneously, managing time and resources to ensure work iscompleted efficiently and within establishing time frames.
* Excellent interpersonal communication and negotiation skills to share findings with colleagues and clients insideand outside of the department.
* Ability to work independently or as part of a team with minimal supervision.
* Fast learner, good initiative, and self-taught.
* Focused on innovation, open-minded and receptive to new ideas.
* Excellent written and verbal communication skills in English and Spanish.
* Expertise using data managing tools such as Excel, Power BI, SQL, SAS, Cognos, among others.
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at *************** and keep updated with our latest job postings at *********************
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
$49k-71k yearly est. 35d ago
Data Entry Coordinator - Bilingual required (English/Spanish)
Alcanza Clinical Research
Technical business analyst job in San Juan, PR
Department: Operations Employment Type: Full Time Reporting To: Michelle Echeandia Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, SC, TX, VA, and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Data Entry Coordinator works to ensure the execution of assigned studies in compliance with GCP, ICH, HIPAA, FDA Regulations, and SOPs.
Key Responsibilities
Essential Job Duties:
In collaboration with other members of the clinical research site teamwork to ensure the entry of clinical visit data in EDC and other clinical data software/systems. Responsibilities may include but are not limited to:
* Managing data entry into computer systems for clinical trials, including entering patient data into eDC and other software
* Reviewing patient charts and other medical records to ensure data is entered in a timely manner in accordance with eCRF guidelines and protocol requirements
* Reporting any irregularities or problems with a study to the appropriate parties
* Supporting other clinical research-related activities
* Ensuring compliance with SOPs, regulations, ICF documentation, and GCP/GDP guidelines
* Maintaining confidentiality of patients, customers, and company information, and performing other related activities as assigned.
Skills, Knowledge and Expertise
Minimum Qualifications: High School diploma or equivalent and a minimum of 1 year of clinical data entry experience, or an equivalent combination of education and experience. Bilingual required (English/Spanish).
Required Skills:
* Proficiency with computer applications such as Microsoft applications, email, and web applications, and the ability to type proficiently (40+ wpm);
* Strong organizational skills and attention to detail.
* Well-developed written and verbal communication skills.
* Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
* Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
* Must be professional, respectful of others, self-motivated, and have a strong work ethic.
* Must possess a high degree of integrity and dependability.
* Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Benefits
* Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
* Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
$37k-56k yearly est. 31d ago
Data Analyst
Worksimpli Software LLC
Technical business analyst job in San Juan, PR
Job Description
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About WorkSimpli Software
WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations.
Position Summary
As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership.
This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets.
Key Responsibilities
Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.).
Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance.
Identify trends, patterns, and opportunities across platforms like PDFSimpli.com.
Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers.
Conduct A/B tests and conversion analysis to support product and marketing optimization.
Write reports and present findings in clear, actionable formats.
Maintain and enhance data pipelines in collaboration with engineers when needed.
Ensure data integrity, consistency, and security.
Required Skills & Experience
2-3 years of experience in data analysis, business intelligence, or a similar role.
Strong command of SQL for data querying and transformation.
Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker.
Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms.
Ability to translate complex data into clear insights and actionable recommendations.
Excellent communication skills, both written and verbal.
Attention to detail and comfort handling large datasets.
Bonus / Preferred Skills
Familiarity with Python or R for data analysis or automation.
Experience working in a SaaS or digital product environment.
Understanding of customer behavior metrics, growth funnels, and product performance KPIs.
Experience with cloud data warehouses (BigQuery, Redshift, Snowflake).
Exposure to A/B testing platforms and methodology.
Education Requirements
Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field.
Equivalent experience or certifications (Google Data Analytics, etc.) will be considered.
Why Join WorkSimpli?
Be part of a high-impact SaaS company serving millions of users worldwide
Work cross-functionally and directly influence product and business decisions
Hybrid work model with flexible schedule (Remote Wednesdays)
Health insurance, PTO, and competitive salary + bonus opportunities
Culture of collaboration, learning, and innovation
$37k-56k yearly est. 12d ago
SQL Data Analyst - Finance
Abarca Health
Technical business analyst job in San Juan, PR
What you'll do
In a few words…
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
As Rebates Data & Reporting Analyst you will analyze rebates invoices for manufacturing companies, contractual terms for billing, generate reconciliations and help designing tools to ensure the accuracy and completeness of data related to rebates billing cycle. The process will include reporting for external or internal users. You will also be supporting and collaborating in the new data management in a new repository. This role will also be providing full support of data element maintenance in the new reporting and analytics repository and help define new policies and procedures related to the collection and data accuracy, transformation of data to keep track of all rebates data flow in Abarca.
The fundamentals for the job…
Continually collaborates with business and technology stakeholders to identify needs and opportunities for improved data and analytics solutions and delivery, business processes and tasks that can be automated, and to understand the underlying data resources and their relationship to deliver actionable data driven insights and decision support.
Generate, review, analyze, and send out rebates reporting to external stakeholders, internal clients, manufacturer companies related to pharmacy and medical rebates for Commercial, Medicare and Medicaid line of business.
Provide analytical support for rebates process management for all lines of business (3
rd
party aggregator, In-House, MDRP and ASES).
Ability to do research, investigate discrepancies, and propose as well as develop solutions.
Perform complex root-cause analysis of issues identified in rebates reports. Gather necessary data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending, and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution.
Perform assessment and communicate critical information gathered by the reporting tools.
Identify, analyze, and interpret trends or patterns in complex data sets.
Assist in preparation of monthly management reports, accompanying schedules, worksheets and narratives, and quarterly and annual regulatory filings.
Assist in the development, testing and maintenance of data architecture, ETL/ELT processes, logical and physical data models in alignment with business requirements.
Support data modeling for new rebate data design in Snowflake.
Identify manual processes that can be automated and participate in developing processes to eliminate manual dependencies and incorporate necessary QA steps to minimize and identify errors.
Participates in initiatives or projects that support process improvements, or the integration of data/other applications into existing systems.
Support rebate information requests from clients; ad-hoc financial reports for clients and partners, as needed.
Provide reporting as well as perform querying, testing, development, and validation of data.
Provide support to business and technical users regarding rebates process and develop complex QA processes to ensure data compliance with established procedures.
Collaborates with rebates team and technical resources to identify and address data quality issues when they arise. Provide necessary supporting documentation of findings.
Support data integrity process, including data extraction, storage, manipulation, processing, and analysis; verify the completeness, timeliness, and accuracy of data; work with a variety of data files to ensure all rebate data is accurately loaded to the systems with proper support documentation.
Track and document all requests, issues, deliverables to provide reporting and updates on a weekly basis to your manager and team.
Interacts with internal and external members to accomplish goals. Communicate complex findings and conclusions in an easy-to-understand way, as well as ability to manage tight deadlines and competing priorities to ensure timely deliveries.
Perform other duties and special projects as assigned.
What we expect of you
The bold requirements…
Bachelor's or Master's degree in computer science, engineering, or a related field. (In lieu of a degree, equivalent relevant work experience may be considered).
3+ years of relevant work experience in PBM or pharmaceutical rebate management.
3+ years of professional experience with SQL and reporting tools (i.e., Snowflake, Microsoft BI, Tableau, QlikView).
Experience in designing, reporting, and delivering analytical solutions.
Experience managing complex reconciliation processes.
Experience leveraging tools for reporting and analytics (e.g. Excel, SSRS, PowerBI).
Excellent oral and written communication skills. Spanish is a plus.
We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)
This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members.
This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable).
Nice to haves…
Experience in a role within a financial field, Business Intelligence or Analytical team.
Experience in healthcare industry, claims processing, Commercial, Medicare and Medicaid line of business and Pharmacy rebates, claims processing and data interchange.
Physical requirements…
Must be able to access and navigate each department at the organization's facilities.
Sedentary work that primarily involves sitting/standing.
At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Abarca Health LLC does not sponsor employment visas at this time”
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails.
#LI-HYBRID #LI-TA1
$37k-56k yearly est. Auto-Apply 14d ago
Data Analyst (Full-Time)
V2A
Technical business analyst job in San Juan, PR
V2A Consulting is looking for Data Analyst candidates for our growing Analytics practice. Data Analysts are an integral part of our Analytics team. They are responsible for managing our knowledge databases, and for transforming and visualizing data to facilitate and enhance business decision making as part of our engagements with clients. Our Data Analysts usually have a Bachelor's or Master's degree plus 0-3 years of work experience.
Key areas of responsibility:
Conduct data-driven analyses, interpret results and draw conclusions, and perform data visualizations through business intelligence tools
Manage databases including data extraction (through SQL or Python programming when necessary), data transformations, data integrations, and data pipeline automations. Validate data and identify and resolve data quality issues
Present results in a simple and comprehensive way to non-technical audience
Understand technical requirements and be able to communicate with computer scientists, programmers, and technology support
Support Data Scientists in the process of building and testing machine learning models, particularly during the data preparation phase
Maintain an industry leading knowledge of the tools, systems, and processes available for best-in-class data wrangling and database management
Train other teams on analytical tools and techniques
Requirements
What we are looking for:
Education
:
Bachelor's or Master's degree in Data Science, Computer Science or Business Analytics
Bachelor's or Master's degree in Statistics, Economics or Mathematics
Bachelor's or Master's degree in Social Sciences, Psychology or any other Bachelor's or Master's degree with strong applied statistics or data management and analysis (e.g. Biosciences)
Qualifications:
0-3 years of work experience
Problem Solver - Capacity to apply knowledge and skills to solve complex problems
Team Player - Ability to build and manage relationships effectively with technology teams, with programmers, and with client team members and stakeholders in general
High self-motivation for learning, and setting and achieving challenging goals
Compelled to excel and succeed in every task at hand
Thrives in an entrepreneurial, results-oriented environment
Academic and/or professional experience using a programming language to perform data transformations (e.g. Python, R, SaS, C++)
Academic and/or professional experience using statistical methods for analysis
Experience in the use of data transformation and database management tools highly valued (e.g. Microsoft Excel, Power Query, Data Bricks, SAS Enterprise Guide, Visual Basic, SQL Browser, …)
Experience in the use of business intelligence tools highly valued (e.g. Power Bi, Tableau, Business Objects, Clik Data Analytics, Zoho Analytics, SAS Visual Analytics, …)
Experience in the use of PowerPoint and Word highly valued
Fully Bilingual (Spanish and English)
$37k-56k yearly est. 60d+ ago
Sr Principal Business Applications Analyst
UKG 4.6
Technical business analyst job in San Juan, PR
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$145.6k-200k yearly 3d ago
Data Analyst
On Point Strategy LLC 4.2
Technical business analyst job in Caguas, PR
At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions.
Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes.
Key Responsibilities
Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.).
Design and maintain Power BI dashboards that turn data into clear, actionable insights.
Automate reporting processes and ensure data accuracy and consistency.
Collaborate with cross-functional teams to identify data needs and deliver analytical solutions.
Identify trends, opportunities, and risks through data analysis.
Document processes, data flows, and analytical best practices.
Technical Requirements
Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring).
Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design).
Intermediate to advanced knowledge of SQL or similar data transformation tools.
Familiarity with SharePoint or Microsoft 365 environments.
Strong understanding of descriptive, diagnostic, and predictive analysis concepts.
Professional Qualifications
Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science.
Minimum 2 years of experience in data analysis, business intelligence, or similar roles.
Ability to translate complex data into clear visual stories that support decision-making.
Strong attention to detail, analytical thinking, and results-oriented mindset.
Excellent communication skills for presenting findings to non-technical audiences.
Preferred Qualifications
Experience with Power Automate or Python for process automation.
Knowledge of other visualization tools (Tableau, Looker, Google Data Studio).
Interest or familiarity with artificial intelligence applied to business analytics.
Why Join Us
Be part of a team that combines strategy, analytics, and creativity to turn data into decisions.
Work with diverse organizations and contribute to strengthening their analytical capabilities.
Grow in an environment that values continuous learning, innovation, and collaboration.
$39k-58k yearly est. Auto-Apply 60d+ ago
Business Analyst Multiline
Chubb 4.3
Technical business analyst job in San Juan, PR
Role Purpose The BusinessAnalyst is responsible for analyzing Chubb A&H, Life and Personal Lines businesses established in Central America and PR. Is responsible also, of analyze business, financial and operational risks. Must collect, interpret and manage business and financial information to improve business results and identify business risks and opportunities. Work with Accident and Health line of business, Central America Region and other cross functional teams to ensure operational capabilities for new business comply with required global and regional policies.
Key Responsibilities
* Analyze, monitor and manage the monthly business campaign approval process (consolidation and analysis, profiles updates, analysis of expected cost, sales and results by campaign, work with the country to put in place action plans, etc.).
* Analyze and track periodic commercial and financial reports.
* Identify risks and opportunities by analyzing expected versus actual performance to identify and fix areas of improvements.
* Validate and monitor business/sales KPI's (Key Performance Indicators) by campaign/sponsor/country/Line of Business.
* Prepare and monitor monthly P&L by product/sponsor for A&H, PL and Life.
* Support on Forecast and Budget processes. Role Profile Chubb Insurance Company of Puerto Rico
* Ensure the Multiline Business follow Direct Marketing controls.
* Prepare ad-hoc reports for senior management decision making.
* Act as a liaison between countries and Latinamerica region.
* Perform specials projects and other related duties as assigned.
Requirements
* Bachelor's Degree in Business Administration mayor in Accounting or Finance.
* Strong financial analytical and problem solving skills.
* Capability to analyze complex financial loss exposures.
* Basic actuarial knowledge.
* Ability to work in a team oriented environment.
* Proficient in Microsoft Office (Word, Excel and Power Point) and working knowledge of common application software.
* Ability to work independently with supervision.
* Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment.
* Advance knowledge of the structure and content of the English and Spanish Language.
* Intermediate to advance knowledge of database management tolls such as: Access, SQL.
Experience
* Three (3) to five (5) years or more in similar position.
* Experience in Insurance Industry, preferable
$50k-68k yearly est. Auto-Apply 39d ago
Marketing Performance Management Analyst
System One 4.6
Technical business analyst job in San Juan, PR
Type: Full Time Pay Range: Negotiable **Primary Function** We are seeking a highly skilled professional to help design and implement marketing performance measurement and reporting capabilities. This role is ideal for someone who thrives at the intersection of data analysis, reporting automation, and executive-level storytelling. The individual will be responsible for transforming complex data into actionable insights, building automated reporting solutions, and creating compelling presentations that communicate performance narratives to senior leadership.
The successful candidate will have advanced technical proficiency in Excel, including the ability to link to external data sources, build dynamic models, and automate reporting workflows. Strong presentation skills are essential-this individual will craft clear, visually polished PowerPoint decks that simplify complex information and tell a cohesive story. This is a hands-on role requiring exceptional attention to detail, strong analytical thinking, and the ability to work independently in a fast-paced environment.
Payrate: $125-150k
**Duties & Responsibilities**
Develop and maintain automated reporting tools and dashboards using advanced Excel techniques, including integration with external data sources.
Analyze marketing and business data to identify trends, gaps, and actionable insights.
Create executive-ready PowerPoint presentations that communicate insights and recommendations through clear, compelling storytelling.
Collaborate with internal teams to ensure alignment on key metrics and reporting standards.
Document processes and methodologies for scalability and consistency.
Support ad hoc analysis and reporting needs for leadership.
**Skills & Qualifications**
Excel Expertise: Advanced proficiency in Excel, including formulas, pivot tables, macros, and automation techniques; experience linking Excel to external data sources.
Data Visualization: Familiarity with tools such as Tableau is a plus.
Storytelling Skills: Ability to create polished, executive-level PowerPoint presentations that simplify complex data and tell a clear, compelling story.
Analytical Ability: Strong quantitative skills and ability to interpret complex data sets.
Communication: Skilled at presenting insights clearly to senior stakeholders.
Knowledge of automation techniques beyond Excel
Ability to work independently and manage multiple priorities in a fast-paced environment.
**Education & Experience**
Bachelor's degree in Marketing, Business Analytics, Data Science / Analytics, Statistics, or related field; advanced degree preferred.
5+ years in marketing analytics, business intelligence, or performance reporting.
5+ years experience with marketing KPIs and performance measurement frameworks.
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
TeamPeople<>Dreamtek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and without regard to any other status protected under federal, state, or local law.
$40k-58k yearly est. 12d ago
Data & Reporting Analyst (Puerto Rico-Based)
Advantage Life Insurance
Technical business analyst job in San Juan, PR
Job DescriptionSalary: DOE
We are seeking a detail-oriented and proactive Data & Reporting Analyst. The successful candidate will play a critical role in analyzing complex data sets to help our organization make informed business decisions. This position involves working closely with various departments and to collect, analyze, and interpret data and to provide analysis and reporting that drive strategic and operational improvements.
Applicants must have unrestricted work authorization in Puerto Rico and must reside in Puerto Rico to fulfill the role's regulatory and operational responsibilities
JobResponsibilities:
Collect, analyze, and interpret large datasets from multiple sources.
Develop visualizations and reports that effectively communicate data findings.
Collaborate with teams to understand data needs.
Identify key business metrics and create reports to understand performance.
Assist in the development and maintenance of data models and databases.
Monitor industry trends and assess how they may impact our business.
Assist in enhancing data quality and integrity, performing data cleaning and validation analysis.
Support ad-hoc analysis requests, providing timely and accurate information.
Skills and Qualifications:
Experience as a Data Analyst or similar role
Strong analytical and organizational skills
Attention to detail and accuracy
High level proficiency in utilizing data analysis tools, including SQL and Excel
Experience with Python and Access is a plus
Coding/Programming experience a plus, Visual Basic, etc
Excellent verbal and written communication skills
Ability to manage multiple projects and priorities
Ability to deliver projects and reports on time
A proactive approach to problem solving
Ability to work both independently and collaboratively
Must be fully bilingual in English and Spanish
Job Requirements:
Bachelors degree in business, Economics, Statistics, Mathematics, Computer Science, Engineering or a related field or equivalent experience.
Minimum 5 years' experience as a Data Analyst in the insurance or financial services sector.
Must be Puerto Rico resident
$48k-59k yearly est. 12d ago
Data Analyst (Healthcare) - San Juan, PR
Unitedhealth Group Inc. 4.6
Technical business analyst job in San Juan, PR
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality. Roles in this function could partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Other roles involved could include producing and managing the delivery of activity and value analytics to external stakeholders and clients. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. Positions in this function work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms.
Primary Responsibilities:
* Ability to distil criteria for data analysis
* Experience analyzing large data sets
* Assesses and interprets customer needs and requirements
* Use pertinent data and facts to ideate, identify and solve a range of problems within area of expertise
* Ability to communicate the outcome of this research in a manner suitable for the intended audience
* Examine, assess, and document business operations and procedures to ensure operational efficiency and excellence
* Ability to build relationships to increase velocity of concept conversion to identifications
* Assesses and interprets customer needs and requirements
* Identifies solutions to non-standard requests and problems
* Solves moderately complex problems and/or conducts moderately complex analyses
* Translates concepts into practice
* Provides explanations and information to others on difficult issues
* Review top denial reasons for training opportunities, potential rebuttals back to the client, and query enhancements
* Create action plan with summary and claim details to ensure that all reporting, training and priority recommendations are delivered to Operation Management
* Ensure that training is completed and feedback is received
* Ensure that all needed production queries are enhanced accordingly
* Other duties may apply
* ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION*
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 3+ years of SQL programming with the ability to perform effective querying
* 2+ years of health care experience working with healthcare claims data
* Mid-level to advanced experience in Excel
* Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
* Proven solid written and verbal communication skills with the ability to explain complex data analysis results to non-technical stakeholders
* Proven solid attention to detail with a focus on quality and accuracy
* Demonstrated exemplary verbal and written communication skills in English
* Ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate)
Preferred Qualification:
* Experience with SQL Server Reporting Services and SQL Server Integration Services
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$44k-52k yearly est. 27d ago
Business Advisory Consultant - Civil/Industrial Engineering
Acumenian
Technical business analyst job in San Juan, PR
Who we are…
At Acumenian, we're more than a consulting firm; we're a collaborative community of innovative professionals. We celebrate individual strengths, foster positive relationships, and embrace flexibility. Join us to grow, thrive, and make a difference in the world of Advisory, Technology, and Analytics Management Consulting.
What´s the role…
As a Business Advisory Consultant - Civil/Industrial Engineering, you will analyze client needs, develop data-driven recommendations, and support process and system improvements. You will translate business requirements into functional specifications, assist in digitization efforts, and collaborate with clients and teams to ensure successful project execution. This is an on-site role based in San Juan, Puerto Rico.
How you will add value…
Building strong client relationships to understand challenges and propose tailored solutions
Interpreting data and turn it into information that can support client's strategic decisions.
Providing recommendations in data structuring and process digitization.
Gathering, documenting and analyzing business requirements through research, interviews, workshops, etc.
Translate business requirements into clear and concise functional specifications that developers and designers can understand.
Collaborating with team members to ensure effective communication and understanding of project goals.
Gathering and organizing data to building dashboards that provide better visibility for the information.
Assisting in user training, creating user documentation, and providing post-implementation support.
What you need…
Availability to work on-site in San Juan, Puerto Rico.
Bachelor's degree in Civil Engineering, Business Administration - Management, or related field.
5-10 years of experience in civil engineering, construction, or consulting environments.
Strong written and verbal communication skills in English and Spanish.
High proficiency with Microsoft Office Suite.
Knowledge in process optimization, systems implementation, project management, and client engagement.
Familiarity with Power BI, Power Apps, or similar tools preferred.
Who you are…
You proactive and prioritize tasks.
You are a team player.
You have a strong sense of accountability and building relations.
You enjoy problem solving and are driven to propose solutions.
Adaptable to various situations and interactions with different stakeholders.
What You'll Get…
Besides our amazing culture and a competitive salary base, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
Medical/dental/vision/life insurance
Saving Plan with Company Match
Time Off
Opportunities to learn and advance your career.
Great work/life balance
$40k-61k yearly est. 60d+ ago
Sr. Analyst, Corporate Strategy
General Motors 4.6
Technical business analyst job in San Juan, PR
_Are you a highly engaged individual looking for your next challenging assignment?_ _Do you enjoy working in a dynamic environment that will propel GM forward, provide you with significant cross-functional exposure, and development opportunities?_ The Corporate Strategy Team is charged with challenging the status quo and developing strategies that drive GM's transformation to be the most admired automotive company and achieve the vision of Zero Crashes, Zero Emissions and Zero Congestion. We partner with senior leadership across all functions and lines of business to develop a coherent corporate strategy and execute strategic initiatives that drive value through the core business and propel GM into future market opportunities.
**The Role:**
Reporting to the Manager, Corporate Strategy, the Sr. Analyst will be responsible for supporting the strategic initiatives of the team and shaping enterprise-wide strategies that allow our stakeholders to drive complex transformational change. The ideal candidate will be an analytical, yet agile, thinker with strong communication skills and a proven track record of applying strategic decision-making.
**What You'll Do:**
+ Support the identification and execution of strategic projects and serve as resource and thought partner to key stakeholders
+ Conduct qualitative and quantitative analyses that yield compelling business insights and actionable recommendations
+ Collaborate with various GM teams and leverage external resources as needed to obtain data and/or generate insights that provide a deeper understanding of the market and our customers to inform strategy development
+ Apply data and analytics methodologies to set direction and prove/disprove hypotheses in our strategies
+ Communicate complex business concepts in a structured and succinct manner that conveys an actionable point of view
**Your Skills & Abilities (Required Qualifications):**
+ _3 + years of experience in, Finance, Planning, Product / Program Management, SSM, and/or strategy-related fields_
+ Ability to aggregate, synthesize and communicate business information in formats that are clear and effective for the desired audiences
+ Skilled in translating "data" to a "business story" and effectively deriving and communicating any actionable recommendations
+ Adept in priority setting and alignment of project priorities with business strategy
+ Effectiveness in building trust, respect, and cooperation among cross-functional teams
+ Excellent interpersonal and communication skills
+ Consistent demonstration and modeling of GM's winning behaviors
**What Will Give You A Competitive Edge (Preferred Qualifications):**
+ Strong foundational business and financial acumen, coupled with a keen ambition to develop a robust strategic toolkit tailored to the automotive industry
+ Proven and successful track record of developing and driving strategic and purpose-driven initiatives, including strategy formulation and execution
+ Skilled in leveraging GM research resources, including internal databases and subject matter experts
+ Experience analyzing market, customer, and/or product research data, leveraging data visualization platforms (e.g. PowerBI, Tableau) for related modelling and analysis
+ Bachelor's degree in Business, Engineering or a related field
**Location:** **This role is based remotely but if you live within a 50-mile radius of (Atlanta, Austin, Detroit, Warren, Milford or Mountain View), you are expected to report to that location three times a week, at minimum.**
**Compensation:**
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
+ The salary range for this role is $85,100 - $135,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
**Relocation: This role is NOT eligible for relocation benefits**
**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)**
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$85.1k-135.1k yearly 5d ago
Analyst, Performance Suite Analytics
Evolent 4.6
Technical business analyst job in San Juan, PR
**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
The Performance Suite Analytics team offers candidates the opportunity to generate meaningful impact through translating disparate data points into tangible insights and actions.
Our team values accuracy, collaboration, and innovation, ensuring that all team members receive the support, tools, and skills to positively contribute to Evolent's broader mission.
**Collaboration Opportunities:**
The Analyst, Performance Suite Analytics utilizes and develops analytic tools to solve complex business challenges as well as support decision making that can have a considerable impact on the organization and patient health. This role will support the Medical Cost Management activities, working in a Medical Economics team that supports Business Development and new product efforts.
+ Support the underwriting of capitated risk proposals involving cost & use projections, trend selection/development, and estimation of Evolent's ability to reduce cost and improve quality.
+ Support the design of financial arrangements that are equitable for both Evolent and our Partners.
+ Support the development of models and approaches aimed at quantifying and articulating our value.
+ Perform research and analysis of complex healthcare claims, eligibility, and pharmacy data to make recommendations based on relevant findings.
+ Draw actionable conclusions from analyses and effectively communicate to internal/external audiences at various levels of the enterprise.
+ Translate analyses into Customer-ready deliverables using available visualization tools.
+ Provide support and facilitate interaction with customers in a manner that fosters expertise and cooperation.
+ Process and validate raw unadjudicated claims data
+ Use programming skills to explore, examine and interpret large volumes of data in various forms to complete deliverables with minimal assistance and oversight.
**Qualifications Required and Preferred:**
+ Bachelor's degree, preferably with a quantitative major (e.g. actuarial, statistics, operations research, mathematics, economics) or healthcare focus (health administration, epidemiology, public health, biology)
+ 1-2 years of professional experience in claims-based healthcare analytics with a payer, provider, clinical vendor, managed care, or related healthcare consulting entity
+ Ability to communicate clearly with diverse stakeholders to solve problems; ability to translate between business needs and analytical needs
+ Exceptional analytical and communication skills with the ability to identify and translate insights from quantitative and qualitative data
+ Proficiency in SQL or SAS database/statistical programming languages or related programming language
+ Advanced proficiency in Microsoft Excel
+ Experience in data mining, advanced/ statistical analysis, and data manipulation
+ Familiarity with healthcare reimbursement methodologies and calculations such as DRGs, Revenue Codes, CPT Codes, RVUs, bundled payments, etc. **Preferred.**
+ Experience using data visualization software (s) to package analytical insights (Power BI, Tableau, or similar)- **Preferred.**
+ Master's Degree, especially with a quantitative focus (e.g. data science, machine learning, statistics, mathematics, computer science, or engineering)- **Preferred** .
+ Working knowledge of healthcare claims; specifically, differences between institutional vs professional billing and various sites of care/service- **Preferred.**
+ Familiarity with value-based care and utilization management- **Preferred.**
+ Understanding of data systems and the critical thinking skills to solve new problems and adapt to changes in data architecture- **Preferred.**
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.**
The expected base salary/wage range for this position is $65,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
$65k yearly 4d ago
Senior Analyst, Business Process Quality
Johnson & Johnson 4.7
Technical business analyst job in Gurabo, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Quality
Job Sub Function:
Business Process Quality
Job Category:
Professional
All Job Posting Locations:
Athens, Georgia, United States of America, Gurabo, Puerto Rico, United States of America, Raritan, New Jersey, United States of America, Remote (US), Titusville, New Jersey, United States of America
Job Description:
At Johnson & Johnson Innovative Medicine (IM), we are committed to delivering transformative treatments that improve patient lives worldwide. We strive to set new standards in quality and excellence through innovation and collaboration.
Product Quality Management (PQM) plays a critical role in ensuring the highest standards of quality across our products. We are seeking a Senior Analyst, Business Process Quality to join our team, contribute to this mission, and make a significant impact on product quality and operational excellence.
This is a global position, preferably located at one of our major JJIM manufacturing sites.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
North America- Requisition #R-052951
EMEA-Requisition R-053772
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
The Senior Analyst, Business Process Quality will be part of the Product Risk Management and PQM Support team, within Strategy Deployment & Excellence in PQM. The role involves ownership of selected Quality Management System (QMS) processes and provides essential support to PQM and other organizations across IM Supply Chain, IM Quality, and Therapeutics Development & Supply (TDS). Key responsibilities include managing processes related to budgeting, resource planning, and reporting, while ensuring compliance and driving continuous improvement.
Key Responsibilities:
Quality Systems
* Serve as PQM process owner for selected QMS processes, including Internal Audits.
* Provide back-up support for other systems such as NC/CAPA, Change Control, Document Management, and Training.
* Assume additional ownership of tactical support systems over time (e.g., COMET STAR user), ensuring compliance, system access, and oversight.
* Actively participate in councils and forums related to QMS processes.
* Continuously improve processes and systems to enhance efficiency and effectiveness.
* Support Quality Review Meetings, metrics, and dashboards for PQM and TDS.
Business Support
* Provide budget support for PQM, including headcount oversight, LRFP, and BP planning (currently for PQM-base and ECSQ), in alignment with other team members.
* Support onboarding and training of new team members as well as document management and training activities to maintain PQM's operational continuity.
Qualifications
Education
* Bachelor's degree required, preferably in Pharmaceuticals, Chemistry, Engineering, Sciences, or a related field.
Experience and Skills:
Required:
* Proven experience in a regulated industry (pharmaceuticals, medical devices, biotechnology), preferably in Quality Assurance or Quality Engineering.
* Experience in supporting or leading audits, NC/CAPA and/or change control activities.
* Familiarity with budget and business support activities, including relevant systems and tools.
* Strong written and verbal communication skills, with the ability to clearly present quality risks, decisions, and recommendations to cross-functional partners.
* Demonstrated ability to manage multiple priorities, work independently, and adapt in a dynamic environment.
* Global mindset with collaboration and relationship-building capabilities.
* Ability to identify, influence, and implement effective solutions.
Preferred:
* Experience in managing internal and external audits, including preparation, participation, and response development.
* Knowledge of Business Process Management, Six Sigma, compliance management, and financial planning.
* Technologically savvy and data-driven approach.
Other:
* Fluency in English is required.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$94,000.00 - $151,800.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - *********************************************
How much does a technical business analyst earn in San Juan, PR?
The average technical business analyst in San Juan, PR earns between $39,000 and $75,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.
Average technical business analyst salary in San Juan, PR
$54,000
What are the biggest employers of Technical Business Analysts in San Juan, PR?
The biggest employers of Technical Business Analysts in San Juan, PR are: