Analyst, Planning - Cedar Rapids, IA
Technical business analyst job in Cedar Rapids, IA
Logistics at full potential.
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
We believe our success depends on our ability to provide the highest level of support and solutions for our customers. As the Analyst, Planning, you will take responsibility for demand planning analysis and forecasting functions for selected clients. Become a part of our dynamic team, and we'll give you the support to excel at work, and the resources to build a rewarding career.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
Employ wave planning processes and applications to maintain optimal workflow levels within the facility
Provide planning support and technical oversight as defined by departmental procedures for the customer
Execute planning processes and activities consistent with defined procedures and management direction
Conduct studies to discover ways to reduce costs, improve processes and optimize output
Use data analytics and statistical tools to understand bottlenecks and recommend flow improvements
Use root cause analysis, Pareto analysis, A3 and other problem-solving tools to drive continuous improvement in planning and overall operational processes
What you need to succeed at GXO:
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
1 year of experience with complex demand planning activities
Experience developing inventory and supply/demand models within a supply chain, manufacturing or distribution environment
Experience with Microsoft Office, including advanced Excel skills
It'd be great if you also have:
Bachelor's degree in Business, Engineering, Supply Chain or related field
Experience with basic data research and analytical tools (Excel, Access, etc.); understanding of and experience with forecasting solutions, concepts and applications, as well as defining, modeling and applying demand planning processes and tools
An understanding of SQL, VBA, Python, R and/or Oracle's Business Intelligence solutions
Experience working with cross-functional teams on cost saving projects.
Solid analytical skills with the ability to collect, organize, analyze and disseminate information with great attention to detail and accuracy
Excellent verbal and written communication skills
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
#appcastgoogle
IT Business Analyst - Oracle EBS Finance
Technical business analyst job in Minneapolis, MN
Permanent on-site role in Minneapolis, MN
Cannot sponsor Visas at this time, must be able to work FTE without need for transfer or sponsorship. Willing to relocate to MN.
Required Skills:
Bachelor's degree in Computer Science, Information Systems, or related field.
7+ years of overall IT experience with strong domain expertise in implementing enterprise ERP, CRM, Supply chain or manufacturing applications.
2+ years of experience with Oracle EBS (R12 or later) or Oracle Fusion SaaS ERP with functional expertise leading the configuration and setups of the applications.
Proven ability to lead cross-functional teams and manage moderately complex, medium to large-scale technology projects with global teams and system integrators.
Expertise in Agile / Scrum methodologies and product management best practices.
Responsibilities:
Provide subject matter expertise for enterprise systems like CRM, ERP, supply chain, manufacturing, digital experience, and e-commerce platforms.
Demonstrate advanced knowledge of business workflows such as Opportunity to Quote to Order, Procure to Pay, Order to Cash, Record to Report, and Hire to Retire.
Lead modernization initiatives by re-platforming applications to the cloud, managing integrations, and ensuring seamless cloud-to-on-premises transitions.
Recommend technology-driven improvements to streamline, unify, and globalize business processes across multiple regions and functions.
Develop and deliver training to boost understanding and adoption of core business application platforms
Business Analyst/UAT - LaserPro
Technical business analyst job in Minneapolis, MN
Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment.
Qualified candidates will have the following experience and skills:
3+ years of experience supporting Finastra LaserPro
5+ years of experience as a Business Analyst or similar
5+ years of experience writing scripts for and executing user acceptance testing
Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's.
Proficiency with credit origination tools is preferred, especially the document preparation workflow.
Strong ability to interpret loan terms outlined in commercial loan documents
Proven experience gathering requirements and writing user stories
Experience with Salesforce nCino is preferred
Exceptional attention to detail
Duration: 12 Month Contract
Location: Charlotte, NC | Irving, TX | Minneapolis, MN
Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote
Pay range: $50-60/hr, negotiable based on experience
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Business Systems Analyst
Technical business analyst job in Saint Paul, MN
The Business Systems Analyst is responsible for analyzing, designing, and implementing solutions to improve business processes and systems by identifying inefficiencies, streamlining workflows, and ensuring data integrity. Key responsibilities include stakeholder collaboration, business requirements gathering, process analysis, solution development, system testing, and ongoing support, all aimed at enhancing operational efficiency and aligning technology with business objectives. Serves as a point of contact for system-related questions, providing ongoing support and guidance to internal teams for identified business systems impacting a broad spectrum of staff.
Essential Duties and Responsibilities
Provides IT support of assigned key MRO systems with the responsibility for tracking business functionality requests for the systems, managing consultants and vendors used to support them, and working closely with company stakeholders to ensure the key systems meet evolving business needs
Ensures the company IT System Capability Request and IT Project Life Cycle Processes are executed, as designed and tracks and manages new capability requests through the processes.
Elicits project requirements from business management and end-users to ensure key IT needs within the business are met
Manages IT projects that interface with business departments, including collaborating with stakeholders to elicit project requirements, researching solutions, tracking milestones, budget, and overall project status to plan
Reviews vendor contracts with members of IT and legal, when appropriate, to ensure MRO is well positioned, performs and coordinates User Acceptance Testing with other members of the Business and IT to validate the solution meets the business needs
Creates and maintains documentation related to IT Policies and Procedures and IT controls, and tracks implementation and performance of controls
Creates and maintains user facing documentation and training of new and existing systems to support the business and administers training, as needed
Collaborates with MRO IT technical staff to ensure the appropriate security and confidentiality of information is maintained
Partners with the Electric Reliability Organization Enterprise (ERO Enterprise) member IT departments to share technology solutions to drive effectiveness and efficiency of IT operations within the organization and the extended ERO Enterprise
Other duties as assigned
Qualifications, Education and Experience
Bachelor's Degree in Business, Business Analytics, Management Information Systems, or another technical area directly applicable, is required. Bachelor's Degree in another discipline and directly related experience may be considered in lieu of technical degree
A minimum of 5 years of relevant experience and/or or a combination of training and directly related experience is required
The ability to effectively communicate both orally and in writing, to both technical and non-technical audiences, and to give presentations to large groups is required
Advanced training and certifications in business analysis and project management is desirable
Experience in the development, deployment, and maintenance of key business application/systems is desirable
An understanding of business processes including experience mapping complex business processes and identifying process synergies is desirable
Project Management experience with the ability to document business requirements for management and applications providers as well as experience creating business cases that includes cost/benefit and risk-based analysis is desirable
Experience with Microsoft applications including Word, Excel, PowerPoint, SharePoint, MS Teams, Microsoft Visio, MS Dynamics, and CoPilot is desirable
Supervisor Responsibility
Individual contributor role, no supervisory responsibilities.
Physical Working Conditions and Travel Requirements
Standard office environment requires mobility and sedentary work
Travel Requirement: Approximately 5%
$62,287 - $112,000* annual
*Based on MRO's Pay Philosophy wage range: New/Developing Employee - Proficient Employee (75% - midrange).
MRO has a very competitive benefit package that includes a goal achievement bonus plan, cost shared health insurance, life/AD&D, STD, LTD, flex hybrid schedules, 401k match + defined contribution plan, PTO, training/development opportunities, etc.
Business Analyst
Technical business analyst job in West Des Moines, IA
Senior Business Analyst - Compliance Process Documentation Duration: 6- month Contract Work Arrangement: Hybrid (T/W/TH onsite) Pay Range: $55-65hr
We are seeking an experienced Business Analyst to define and document current and future state business processes across multiple departments. This role will support a compliance-focused initiative in partnership with Legal and Compliance leaders.
Responsibilities:
Facilitate interviews with business stakeholders and SMEs to capture over 80 compliance-related processes.
Document workflows using detailed Visio swim lane diagrams, including roles and steps.
Collaborate with Legal and Compliance teams to identify gaps, inefficiencies, and risk areas.
Summarize findings and propose solutions for process improvements, controls, technology, and reporting.
Develop future-state workflows based on recommendations and stakeholder input.
Communicate effectively with front-line representatives, SMEs, and business leaders throughout the project.
P&C Insurance experience highly preferred
Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the
safety, health & well-being
of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
Data Analyst
Technical business analyst job in Omaha, NE
Must be located in Omaha NE to work Hybrid schedule (3 days onsite)
We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
We are seeking a Data Analyst with deep expertise in SQL Server to design, build, and maintain robust data solutions that support critical business operations. This role focuses on developing tables, views, and stored procedures; creating and maintaining Power BI reports; and building pipelines and automations in Azure Data Factory. The ideal candidate will combine strong technical skills with analytical thinking to deliver scalable, data driven solutions.
Location - Omaha, NE (Hybrid - Tuesdays/Wednesdays/Thursdays)
Responsibilities
Design, develop, and maintain SQL Server objects including tables, views, stored procedures, and functions.
Optimize queries and ensure database performance, integrity, and security.
Build and maintain Power BI dashboards and reports to support evolving business needs.
Develop and manage data pipelines and workflows in Azure Data Factory for efficient data movement and transformation.
Collaborate with stakeholders to gather requirements and translate them into actionable data solutions.
Monitor and troubleshoot data processes, ensuring reliability and accuracy across systems.
Partner with cross functional teams on strategic projects and operational initiatives.
Requirements
Basic Qualifications:
BS/MS in a quantitative field (Statistics, Data Science, Mathematics, Economics, Computer Science, or related), or equivalent practical experience.
6+ years of experience with SQL (MS SQL Server, Teradata, Oracle, MySQL), with a preference for Microsoft SQL Server (T-SQL) including stored procedures, views, functions, indexing, and query optimization.
2+ years of experience with data integration platforms (Azure Data Factory, SSIS, Boomi, etc.), with a preference for Azure Data Factory (pipelines, datasets, data flows).
2+ years of experience building and maintaining Power BI dashboards/reports (data modeling, DAX/Power Query, refresh strategies, governance).
2+ years of experience working in or supporting operations based workforce teams, with strong understanding of operational processes and data needs.
Experience using Git for version control, including common workflows such as branching, committing, pushing, and submitting pull requests for code review and merge.
Strong analytical/problem-solving skills and the ability to communicate insights clearly to both technical and non-technical audiences.
Preferred Qualifications:
Exposure to Power Automate for workflow automation.
Familiarity with data lake platforms (e.g., Hadoop) and orchestration tools like Apache Airflow.
Experience with big data technologies (e.g., Spark) and scripting languages (Python, R).
Knowledge of workforce planning, scenario analysis, and optimization techniques.
Strong communication skills to present findings to both technical and non-technical audiences.
Key Metrics for Success:
Accuracy and efficiency of SQL-based solutions and data pipelines.
Adoption and impact of Power BI reports dashboards across business units.
Operational improvements driven by automation and datadriven insights.
Compensation
$46.81 - $56.81 Hourly (W2/Non-Exempt)
Req# 16295
Digital Data Analyst (contract-to-hire)
Technical business analyst job in Eden Prairie, MN
NO 3rd parties.
Only LOCAL Minnesota candidates will be considered.
This role is contract-to-hire and is located in Minneapolis's southwest metro.
Digital Analyst (Mobile Analytics)
The Client is seeking a Digital Analyst (Mobile Analytics) who will play a key role in understanding and optimizing the mobile product experience. This position is all about transforming complex data into clear, actionable insights that enhance user engagement, improve product performance, and inform digital strategy.
As part of a collaborative analytics team, this role partners with product management, marketing, and engineering groups to measure success, uncover opportunities, and support data-driven decision-making. It's an exciting opportunity for someone who thrives on problem-solving, enjoys exploring data, and wants to contribute to a culture built on insights and innovation.
What You'll Do
Collect, analyze, and interpret data from mobile app usage, user behavior, and feature performance.
Create and maintain interactive dashboards and meaningful reports using BI tools such as Domo and Adobe Analytics.
Monitor key performance indicators (KPIs) to identify patterns, opportunities, and areas for product improvement.
Collaborate closely with cross-functional partners to define analytics requirements aligned with business goals.
Participate in Agile ceremonies, including sprint planning, retrospectives, and analytics reviews.
Ensure accuracy and data integrity through validation and quality checks.
Document KPI definitions, dashboard logic, and data sources for clarity and long-term usability.
Recommend process enhancements and identify ways to automate or streamline reporting.
Partner with senior analysts to advance the organization's data maturity and analytical capabilities.
Qualifications
Bachelor's degree in Business, Analytics, Marketing, Economics, Statistics, Computer Science, or a related discipline.
1-4 years of experience in analytics, BI, or data visualization (experience with mobile data preferred).
Strong understanding of BI platforms such as Tableau, PowerBI, Adobe Analytics, Snowflake, or similar tools.
Proficiency in SQL for data exploration and analysis.
Excellent problem-solving, communication, and collaborative skills.
Strong attention to detail and comfort working in a dynamic, fast-paced environment.
Preferred Experience
Background in mobile analytics with a focus on engagement or retention metrics.
Familiarity with Agile or Scrum frameworks and tools like Jira and Confluence.
Ability to visualize data in a way that clearly communicates insights to stakeholders.
Curiosity and enthusiasm for learning new tools, technologies, and business processes.
Experience working on analytics initiatives within large or matrixed organizations.
Data Analyst
Technical business analyst job in Omaha, NE
● Design, develop, and maintain SQL Server objects including tables, views, stored procedures, and functions.
● Optimize queries and ensure database performance, integrity, and security.
● Build and maintain Power BI dashboards and reports to support evolving business needs.
● Develop and manage data pipelines and workflows in Azure Data Factory for efficient data movement and transformation.
● Collaborate with stakeholders to gather requirements and translate them into actionable data solutions.
● Monitor and troubleshoot data processes, ensuring reliability and accuracy across systems.
● Partner with cross functional teams on strategic projects and operational initiatives
Business Analyst
Technical business analyst job in Medina, MN
This is a permanent job. No C2C resources will be considered.
As a Business/systems Analyst supporting Supply Chain initiatives, you will play a key role in driving operational efficiency and strategic decision-making through technology. You will collaborate with cross-functional teams to analyze, design, and optimize supply chain processes, leveraging Blue Yonder SIOP.
In this role, you will partner closely with business stakeholders, product owners, and technical teams to understand business needs, translate them into system requirements, and support the delivery of scalable solutions. Your responsibilities will include evaluating current processes, identifying areas for improvement, and contributing to the development of integration strategies across systems.
The ideal candidate is passionate about using technology to enhance business outcomes and has a strong foundation in supply chain operations, systems analysis, and stakeholder engagement.
ESSENTIAL DUTIES & RESPONSIBILITIES :
Analyze and document current-state supply chain processes, identifying gaps and opportunities for improvement using Blue Yonder SIOP.
Lead and support process improvement initiatives to enhance system utilization, data accuracy, and operational efficiency.
Ensure the accuracy and integrity of supply chain master data through regular audits, maintenance, and optimization.
Query and analyze complex datasets to generate actionable insights across Demand Planning, Supply Planning, and Inventory Optimization.
Translate business needs into clear, actionable user stories and functional specifications.
Collaborate with product owners and technical teams to design scalable, integrated solutions aligned with business goals.
Prepare and maintain comprehensive documentation, including process flows, functional specifications, and design artifacts.
Develop test scenarios, execute system testing, and lead User Acceptance Testing (UAT) cycles.
Perform root cause analysis and resolve system-related issues in collaboration with business and technical teams.
Ensure compliance with internal controls and regulatory requirements, including SOX.
SKILLS & KNOWLEDGE
Bachelor's degree in computer science, Software Design, Information Systems, or a related field.
5+ years of experience in a Business or Systems Analyst role with a focus on supply chain systems.
Advanced knowledge of Blue Yonder planning solutions , including configuration and architecture.
Expertise in at least 2-3 Blue Yonder modules such as Demand Planning, Enterprise Supply Planning, and Inventory Optimization.
Strong understanding of Blue Yonder data structures and integration with ERP and Data Warehouse platforms (e.g., Snowflake).
Proficiency in SQL, Excel, Alteryx and BI tools for data analysis and reporting.
Skilled in writing test scenarios, creating acceptance criteria, and leading UAT.
Strong analytical and problem-solving skills, including root cause analysis.
Demonstrated ability to lead and influence teams toward best practices in system usage and process improvement.
Nice to have :
Experience with Agile/Scrum methodologies and tools (e.g., Jira, Azure DevOps).
Experience integrating with ERP platforms such as SAP, Infor XA, or custom IBMi (AS/400) systems.
Functional knowledge of manufacturing operations, including BOM structures and supply chain planning.
Experience with Blue Yonder Flexis or involvement in migration projects to Flexis.
Familiarity with cloud platforms (e.g., Azure, AWS) and modern data architecture
Technical Project Manager
Technical business analyst job in Charles City, IA
The successful candidate will effectively manage and coordinate Biological Manufacturing technical projects and initiatives within Zoetis biologics manufacturing facilities. The scope of the support will include technical investigations, Cost Improvement Projects (CIPs), VMRD product transfers/launches, as well as internal GMS transfers across the network. The position requires strong leadership and demonstrates communication skills to collaborate across organizational lines (OpEx, Quality, Regulatory, EHS, Validation, Supply Chain, and Operations) to ensure timely resolution of major investigations and process flow improvements. The ideal candidate would have a strong biological background in analytical methods, process development, commercialization, and process capability. The candidate will be required to understand key technical data from the GMT bench scientists to represent the site on VMRD-led Co-development teams, raw material assessments, and technical transfers. The candidate will work with US, International and EU Regulatory, sites, and center groups to develop and execute strategies for filing, defending, and launching new products.
Position Responsibilities
Deliver allocated projects on budget and time to meet business objectives.
Make decisions that impact their own work and exercise judgment to complete assigned tasks.
Lead complex scientific teams to support site investigations, bad actors, and CIP initiatives as their primary role.
Manage the following team dynamics:
Accountability
Leadership with influence
Consensus building Definition of team roles and responsibilities
Facilitate recommendations of technical team to management
Deliver projects on time and budget
Organizational Relationships
The candidate will interact primarily with colleagues in GMT and Biological Product Manufacturing at either the Lincoln or Charles City sites. The candidate will also interact with VMRD as part of new-Product transfer teams as deemed appropriate.
Education and Experience
BA/BS with 9-13 years of experience OR MBA/MS with 7-11 years of experience within multiple departments at the site.
Bachelor's degree in Engineering, Biology, Chemistry, Microbiology, Virology, Immunology, or related technical field.
Laboratory and/or manufacturing experience in biological manufacturing and/or testing is desirable, as well as knowledge of biological product formulation, emulsions, lyophilization, viral/bacterial antigen production systems and/or testing for veterinary biologics manufacturing. A working knowledge of vaccine production methods and experimental design and experience in cGLP or cGMP is also desirable.
High degree of personal motivation and attention to detail.
Strong oral and written communication, excellent interpersonal skills.
Strong commitment to safety, product quality, and working knowledge of RFT (Right First Time) principles.
Continuous improvement mindset using lean six sigma principles.
Familiarity with working with 9 CFR regulations
Working knowledge in process capability assessment and continuous process verification is preferred.
Physical Position Requirements
Typical office based working conditions of sitting at the computer and teleconferencing.
Some travel may be required as part of project transfers.
Occasional weekend work may be required.
Must be able to walk, sit, and stand for long periods of time.
Must be able to reach above shoulder level, bend/stoop, kneel, push/pull, and handle/grip.
Must be able to lift and carry 5 to 25 lbs.
Artificial Intelligence (AI) System Analyst
Technical business analyst job in Des Moines, IA
JOB OPENING - Artificial Intelligence (AI) System Analyst
Join a company with 160 years of excellence and a bright future ahead!
At Walsh Door + Security, we're proud to be a family-owned company with 200+ talented team members and three growing locations in Des Moines, Iowa City, and Kansas City. As one of the nation's leaders in providing commercial doors, frames, hardware, and electronic security systems, we deliver integrated solutions that protect and enhance facilities across the country. Our expertise spans Data Centers, Healthcare, Military, K-12 Education, Universities, and School Safety.
When you join Walsh, you'll be part of a fast-paced, innovative, and supportive team that values growth and opportunity. We offer excellent benefits, a strong career path, and a culture built on integrity and teamwork.
This is a full-time added position reporting to the Director of IT.
Primary Responsibilities:
Identify, evaluate, and help prioritize AI and automation use cases across business units.
Collect and translate business requirements into detailed technical specifications and solution designs.
Assist developers to build, configure, and deploy AI-enabled applications and workflows using Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, Copilot Studio, Azure AI Foundry/Studio, and Cognitive Services.
Develop scripts, connectors, and API integrations to extend platform functionality as needed.
Prototype and implement AI solutions such as chatbots, document intelligence, predictive analytics, generative AI use cases, agent creation and design, workflow automation, and vibe coding approaches for AI assisted development.
Collaborate with IT and enterprise system owners to integrate AI solutions into existing platforms and processes.
Ensure solutions are scalable, secure, and compliant with Walsh's governance standards.
Provide training, documentation, and knowledge transfer to business users to drive adoption.
Monitor solution performance and refine based on user feedback and evolving business needs.
Contribute to the ongoing development of Walsh's enterprise AI technology roadmap and best practices.
Required Qualifications:
Excellent communication skills with both technical and non-technical stakeholders.
Bachelor's degree in Engineering, Information Systems or a related field.
Minimum 5 years of experience in business systems analysis, solution development, or enterprise application integration.
Proven ability to gather requirements, map processes, and translate them into functional AI-enabled solutions.
Strong problem-solving skills with the ability to quickly learn new tools and environments.
Knowledge of enterprise system integration, APIs, data flow best practices, workflow automation, AI prompt engineering for optimizing AI model interactions, and AI security principles.
Demonstrated success in rapidly prototyping and iterating solutions in a dynamic environment.
Preferred Qualifications:
Experience with Azure AI ecosystem: Azure AI Studio, Azure OpenAI, Cognitive Services, GitHub Spark and related tools.
Familiarity with Microsoft Fabric or other modern Microsoft data/AI platforms preferred.
Proficiency with one or more programming/scripting languages (Python, JavaScript, C#, or equivalent).
Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, and Microsoft Teams integrations.
Experience with non-Microsoft AI tools, frameworks, or platforms (e.g., n8n.io, Snowflake, LangChain, Replit) is a strong plus.
Ability and willingness to travel up to approximately 10% of the time.
Benefits:
Health Insurance - Highly competitive, quality health insurance for single or family coverage options available with full-time positions. Company pays majority of premium
401k Savings Plan - Company contributes up to 4% of wages
Life Insurance - 100% company paid $50,000 life insurance policy
Short Term Disability - 100% company paid policy
Long Term Disability - 100% company paid policy
Holiday - 7 paid holidays
Vacation - Personal Time Off program starting on hire date
Dental Insurance - Delta Dental of Iowa
To apply or for more information about our company, go to ******************
Walsh Door + Security is an Equal Opportunity Employer.
Technical Writer
Technical business analyst job in Arden Hills, MN
Are you an experienced Technical Writer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Writer to work at their company in Arden Hills, MN.
The primary mission is to plan, manage, and direct the creation/revision of product literature and labeling. The role involves working closely with project teams to ensure labeling content is developed per, and compliant with, all applicable procedures. Responsibilities include developing schedules and ensuring labeling deliverables are executed while maintaining a high standard of quality. This position serves as the resident expert and primary point of contact for all things related to product literature and labeling.
Primary Responsibilities/Accountabilities:
Coordinate all product labeling deliverables, including labels, IFUs/DFUs, and carton and pouch artwork.
Manage and coordinate creation/revision of deliverables from project initiation through completion.
Assess the scope of each project and work with team members to create labeling plans and secure necessary resources.
Develop deliverable schedules and establish milestones for tracking progress.
Ensure on-time completion of deliverables and communicate project status, challenges, and successes regularly.
Understand and coordinate/monitor completion of key dependencies from other functions.
Address issues that could negatively impact schedule or quality with functional and project management.
Lead cross-functional teams through content development for labeling deliverables.
Foster and improve content consistency across labelling.
Facilitate team reviews of labelling deliverables to ensure content is accurate, complete, and compliant.
Coordinate desktop publishing and labelling artwork generation.
Coordinate implementation/release activities of labelling deliverables.
Manage content changes by focusing on accuracy and completeness.
Implement product labelling via the Document Control System.
Leverage expertise with labeling procedures, requirements, and quality system to ensure compliance.
Identify and implement opportunities for continuous improvement and innovation.
Qualifications:
Associate's degree.
4 years' work experience in a regulated industry.
Medical device experience.
2 years of labelling experience.
Preferred:
Direct labelling or technical writing experience.
Bachelor's degree.
Medical Electrical Equipment/Capital Equipment experience.
Adobe Creative Suite experience strongly preferred.
MS Office and MS Project experience strongly preferred.
Project Management experience.
Manufacturing Technical Writer
Technical business analyst job in Saint Martin, MN
We're looking for a technically minded and dependable Technical Writer to join our growing team. This is more than a desk job - you'll collaborate with engineers, technicians, and production teams to create accurate service manuals, assembly instructions, and parts manuals that keep our equipment running strong. This position is based in St. Martin, Minnesota, and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role.
POSITION SUMMARY
The Technical Writer will be at the center of creating high-quality manuals, service guides, and parts manuals that support the performance, serviceability, and safety of Rotochopper equipment. You'll work closely with engineering and manufacturing teams to ensure accurate documentation - and even flex your drafting skills by updating technical drawings and bill of materials (BOMs).
RESPONSIBILITIES
Create and maintain a variety of technical documents, including operator manuals, service guides, parts manuals, and installation instructions
Ensure consistent formatting, terminology, and visuals across all documentation
Work alongside engineering, service and production teams to collect and validate technical content
Support Engineering Change Orders by updating documentation and drawings
Use CAD software (2D/3D) to update existing drawings and create illustrations or exploded views
Maintain document accuracy and version control using our ERP system (NetSuite)
Contribute to continuous improvement in how we deliver technical information
QUALIFICATIONS
Associate degree, technical diploma, or certification in Technical Writing, Drafting, Engineering Technology, or related field.
2+ years of experience writing technical documentation in a manufacturing or heavy equipment environment.
Proficiency in authoring tools like Adobe FrameMaker.
Working knowledge of CAD software (e.g., SolidWorks, Auto CAD, or similar) with the ability to make basic edits and generate simple models or illustrations.
Excellent written and verbal communication skills, with high attention to detail and accuracy.
Ability to read and interpret engineering drawings, schematics, and technical specifications.
Basic understanding of Bill of Materials (BOM) structures and configuration management.
Demonstrated mechanical aptitude and knowledge of manufacturing processes, mechanical systems, electrical, and hydraulic components is highly desirable.
Experience with ERP systems (e.g., NetSuite) and document control tools is an asset.
This is a mechanical/industrial equipment focused role - experience writing software or IT documentation is not applicable.
Rotochopper is an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
WHY JOIN OUR TEAM:
We offer a competitive base salary in the $55,000 to $70,000 range, based on experience and qualifications.
Beyond competitive pay, our market-leading benefits are designed to support your well-being. As an ESOP (Employee Stock Ownership Plan) company, we are proud to offer ownership opportunities to our employees. Our benefits package includes medical, dental, vision, and life insurance, along with short- and long-term disability coverage. We also provide a health savings account with a company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. Additionally, we offer company-paid uniforms, allowances for safety PPE, and generous paid time off, including volunteer time off and paid holidays, to support rest, personal growth, and community engagement.
APPLY TODAY!
Business Analyst , Functional Analyst
Technical business analyst job in Saint Paul, MN
Mapjects is a leading centralized operations platform for small and mid sized business. The centralized portal contains ERP logistics components to suite the franchise business needs. Mapjects Clearview products provide one-click distribution, logistics and analysis products to enrich and visualize big data sets from warehousing, fulfillment, fraud detection, payment technology and b2b eCommerce.
[email protected]
[currently, we are accepting
GC and US Citizens only
Job Description
Mapjects
business analyst
:
In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings.
email resume (word, PDF) to
[email protected]
or
[email protected]
with name and contact information.
Develop requirements document
Develop Use case documents
JAD session experience is a plus
Create templates and workflow documentation
Develop other project related documentation such as help content
Work closely with the client, and functional team and the Functional Lead to ensure requirements traceability throughout the project lifecycle
Required Skills
2+ years of experience with Microsoft Office
2+ years of experience performing system requirements analysis,
requirements
design documentation
1+ years of experience in analyzing, designing, and testing web-based applications
Must have excellent communication skills
Must be able to work both independently and as part of a team
Desired Skills
Familiarity with web-based applications
Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology
Familiarity with bug and change request tracking tools
Education
- BS in an Information Systems or related field of study at Mapjects, we're a team of builders.
This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
Skills
- Business Analysis
- Functional Testing
- Communicational skills
Qualifications
Some of the positions require work to be performed in DC, or VA
Education
- BS in an Information Systems
or some equiv
related field of study
at Mapjects, we're a team of builders.
Additional Information
please email word copy of resume to
ensure it has your
contact information, and phone number to reach you.
[email protected]
or
[email protected]
Summer 2026 Internship - Information Systems ERP Business Analyst
Technical business analyst job in Omaha, NE
Election Systems & Software (ES&S) is located in Omaha, Nebraska. ES&S is the leading provider of voting machines and systems in North America.
OUR VISION: Our vision at ES&S is simple and unwavering - we provide products and services of exceptional quality and value to maintain voter confidence and enhance the voting experience.
INTERNSHIP PROGRAM DESCRIPTION: This is a full-time, 12-week internship from May 18 to August 7, 2026. Summer interns typically work from 8:00 am-5:00 pm, Monday through Friday - approximately 40 hours per week. While contributing to department initiatives, interns will also engage in educational experiences that help prepare them for workplace life.
EDUCATIONAL BACKGROUND: Junior or senior undergraduate students majoring in Business fields will be considered for this internship.
COMPENSATION: $22 per hour.
LOCATION: On-site at our office in Omaha, Nebraska. This is not a remote opportunity.
PROFESSIONAL EXPECTATION: ES&S views the Internship Program as a professional learning opportunity. Interns will be held to the same professional standards as all full-time employees. Interns are involved in division, team, and project meetings, take on tasks that impact department goals, and learn new skills.
SUMMARY/OBJECTIVE: This internship offers participants firsthand experience in daily ERP activities performed from the point of view of the project manager, business analyst, and technical development side of things.
SKILLS REQUIRED:
Good mastery of the English language, able to write for different types of mediums
Must be a self-starter and independent thinker
Strong Microsoft office skills
Ability to multitask, have good time management, and prioritize work given
Team player with the ability to work with others or independently
Good facilitation skills
Organization skills
Good planning skills
Understanding of business processes
Positive and effective communication skills
JOB FUNCTIONS: Active participation in researching and compiling data, support internal team with review of tickets to ensure timely feedback and aid in fulfilling deliverables. This may include creation of requirements documentation; Jira tickets and Visio process flows or documenting meeting action item lists and expected outcomes.
Election Systems & Software, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Election Systems & Software, LLC's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
Salary Description 22.00
Business Analyst Intern
Technical business analyst job in Bloomington, MN
Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Summary:
Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
Headquartered in Bloomington, MN, with a technology center in Pune, India, and regional offices across six continents, IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create analytical solutions that accelerate our clients' growth through automated decisions.
An integral part of IDeaS' growth strategy is to explore opportunities where the company's analytical and decisions-system capabilities can be applied to solve tomorrow's business challenges in travel, hospitality and beyond. The IDeaS.Lab team leads this effort through continuous innovation to develop new solutions together with our internal teams, clients & partners.
The Business Analyst Intern, Emerging Solutions reports directly into the Director, Emerging Solutions and plays an essential role in supporting one or more projects within the IDeaS.Lab department. This internship offers hands-on experience in AI-driven business innovation, providing opportunities to learn, contribute, and make a real impact.
Primary Responsibilities
Design and test prompts for AI models and agents to support IDeaS.Lab outcomes.
Map and document business processes, identifying opportunities for automation and agentic AI using Microsoft 365 tools (e.g., Power Automate, Copilot Studio).
Support the design, prototyping, and documentation of Copilot agents and automated workflows, under guidance.
Help audit and recommend improvements to SharePoint/Teams file structures and permissions, supporting a streamlined and secure collaboration environment.
Contribute to user guides and training materials for new workflows and file management practices.
Assist in developing project plans, tracking progress, and communicating status to stakeholders.
Communicate and track regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, and schedule.
Supports IDeaS.Lab team to ensure agreed upon goals, objectives, and deadlines are met.
Contribute ideas and observations regarding processes and/or procedures to improve efficiency, customer service, quality and/or cost savings as part of assigned projects, under the guidance of the IDeaS.Lab team.
Knowledge, Skills and Abilities
Proficiency in the Microsoft 365 tools ( Teams, Co-Pilot, SharePoint, Power Automate, Power Apps & Copilot Studio)
Interest or experience in designing and implementing automated workflows and agentic AI solutions.
Understanding of file management, permissions, and collaboration best practices in SharePoint and Teams
Confident in fast-paced environment, with ability to perform well under pressure; ability to adhere to deadlines
Recommended: knowledge of MS Project, Wrike, Smartsheet's or similar project management tools
Excellent organizational and problem-solving skills
Excellent negotiation, facilitation, and presentation skills
Excellent interpersonal, oral, and written communication skills
Ability to work and communicate effectively and efficiently in teams, including virtual teams.
Complexity
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Networks with senior internal and external personnel in own area of expertise.
Education
Path towards a Bachelor's or Masters degree or similar, preferably in Business Management, Information Systems or Computer Science, related field.
Experience
Minimal experience required but coursework or project experience in research, analysis, automation, data science or AI is preferred.
Equivalency:
Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above.
We Support Who You Are….
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in the
United States
, and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.
IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
#IDeaS
#LI-Hybrid
Auto-ApplyBusiness Analyst Intern, application via RippleMatch
Technical business analyst job in Minneapolis, MN
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
A Bachelor's degree in Finance, General Business, or Business Analytics
Strong financial and analytical skills
Proven ability to organize and interpret large amounts of data
Meticulous, organized and proficient at managing multiple workstreams simultaneously
Excellent written and verbal communication skills needed to interact with internal team members and external client personnel.
Dedicated, result oriented and ability to learn quickly in a fast-paced, dynamic work environment under tight deadlines
Highly proficient in Excel; SQL and Tableau experience preferred
Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.
Auto-ApplyTechnical Business Analyst Intern (Potential Insure Your Future)
Technical business analyst job in Johnston, IA
Come Smile with Us!
As a Technical Business Analyst Intern at Delta Dental of Iowa, you will work alongside a talented Technology team to elicit requirements and test development updates. You will meet with business representatives to understand requests and document them; work with the technical team on how it might be accomplished; then test once developed. This hands-on role offers an immersive learning experience, giving you the opportunity to contribute innovative ideas to real world projects, troubleshoot and solve technical challenges, and apply technologies to support business goals.
You will gain meaningful experience in a collaborative environment where your work will have visible impact on our business and the communities we serve.
Seeking candidates available to start in May 18, 2026 to work full time during the summer. Work hours are primarily Monday through Friday, 8:00 a.m. to 5:00 p.m. This hybrid position is located in Johnston, Iowa.
Learn why Tessa enjoyed being a Delta Dental Intern.
Learning Objectives:
Collaborate effectively with both business and technical teams, working independently and in group settings to support project goals.
Gain hands-on experience in prioritizing tasks and managing daily responsibilities in a dynamic work environment.
Create and maintain documentation for business processes and technical procedures using tools such as Visio, Microsoft Word, Excel, and whiteboarding techniques. This includes writing clear descriptions, designing process flows, and producing visual diagrams.
Explore the insurance industry, learning how business operations and technology intersect to solve real-world challenges.
Develop problem-solving skills, including how to identify win-win solutions that balance stakeholder needs.
Work with data, learning how to query and analyze information to answer business questions and understand underlying scenarios.
Experience a professional work culture, including communication, collaboration, and workplace expectations.
Understand the software testing lifecycle, including how to write and execute test cases, the importance of testing, and considerations for test automation.
Demonstrate curiosity and analytical thinking by investigating unfamiliar systems or workflows. Use structured inquiry - such as asking a series of targeted questions - to uncover how a process works, identify key stakeholders, and document the end-to-end flow in a clear and actionable format.
Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.
Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer.
Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
Maintain strict confidentiality.
Perform other duties as assigned.
Requirements
Required
Undergraduate student pursuing a degree in MIS, Business Administration, Computer Science or related field.
Minimum 3.0 GPA (verified by transcript).
Current enrollment in a college or university.
Proficient in Microsoft Office.
Strong attention to detail.
Excellent written and verbal communication skills.
Strong critical thinking skills.
Self-motivated to learn and ability to work independently and with diverse teams.
Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.
Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities on the following dates from 1:30 - 5:00 p.m.:
a) Thursday, June 4th, 2026
b) Tuesday, June 25, 2026
c) Thursday, July 9, 2026
d) Thursday, July 23, 2026
Preferred
Research and data analysis skills.
Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Head of Business Systems
Technical business analyst job in Plymouth, MN
The TMS Head of Business Systems will lead the strategic direction, development, and implementation of business systems across the organization. This role is responsible for ensuring that business systems align with the company's goals and objectives, driving efficiency, and supporting global operations. The role will collaborate with various departments, including IT, finance, and operations, to optimize business processes and enhance system functionality.
Tasks and Responsibilities
Develop and execute the strategic plan for business systems, ensuring alignment with organizational goals.
Lead the implementation and integration of business systems across global operations.
Collaborate with key stakeholders to identify business needs and translate them into system requirements.
Oversee the management and maintenance of business systems, ensuring their reliability and performance.
Drive continuous improvement initiatives to enhance system functionality and user experience.
Manage a team of business systems professionals, providing guidance and support.
Ensure compliance with industry standards and regulations.
Monitor and report on system performance, making recommendations for improvements.
Stay updated on emerging technologies and trends in business systems
Education and Experience
Bachelor's degree in Information Systems, Business Administration, or a related field; Master's degree preferred.
10+ years of experience in leading and managing business systems in a global organization.
10+ years of experience with Oracle JDE E1 ERP system and CRM platforms.
Strong understanding of business processes and system integration.
Excellent leadership and team management skills.
Ability to collaborate effectively with cross-functional teams.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Knowledge of medical device and life sciences industry standards and regulations.
Familiarity with data analytics and reporting tools.
Project management certification (e.g., PMP) is a plus.
Competencies
Strong understanding of business process management methodologies, process reengineering, and change management principles.
Proficiency in translating business requirements into functional specifications for IT applications with a focus on simplicity and pragmatism in problem solving and decision making.
Excellent project management skills, including the ability to manage cross-functional teams and global training initiatives.
Strong communication and interpersonal skills to collaborate effectively with business and IT stakeholders.
Analytical mindset with the ability to identify process improvement opportunities and drive data-driven decisions.
Strong analytical and problem-solving abilities to address challenges and drive continuous improvement.
Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
Lead others in a manner that builds their confidence and capabilities, challenging and supporting employees to learn and grow from their experience.
Good understanding of intercultural challenges.
Self-motivated with ability to coordinate projects and report status and progress.
Strong presentation and moderation skills
High level of self-control and good personal time management.
Travel: 50% domestic and internal
Salary range: $152,000-185,000/year
As a valued team member with Trelleborg, you will enjoy:
Competitive compensation: Plus, bonus opportunities!
Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more!
Greater opportunity for impact: You will impact the production of life-saving devices.
Growth and advancement: Join a global company that loves to promote from within and allows for advancement.
Business Services Systems Manager
Technical business analyst job in Saint Paul, MN
Serves as a technology, process improvement and project management expert providing technical and functional support to Business Services leads and team members, as well as other campus users, to realize the value of Workday and Transact, document management systems, payment acceptance systems and all peripheral software utilized by Business Services. Provides Payment Card Industry (PCI) knowledge for Macalester to assist in maintaining PCI compliance.
This position offers a flexible hybrid schedule.
About The Department:
The Business Services Team fosters responsible stewardship of Macalester's financial resources through
integrity, effectiveness, and innovation. Guided by the College's mission, we strive to deliver consistently exemplary service with respect for the diverse needs of the entire Macalester community and external parties who rely on our work. We partner with our constituents to help them achieve their goals through timely and accurate resources, fiscal accountability, best practices, technical expertise, and ethical guidance fueled by a solutions-oriented spirit.
Responsibilities
System Analysis and Optimization
Provides technical and business analysis for prioritized projects and programs, including new software/system evaluation. Key resource for Workday and Transact for Business Services.
Provides technical leadership and project management for Business Services functional areas on technology projects, including evaluating existing business processes, gathering requirements, learning new technology functionality, conducting meetings, creating project roll-out and communication plans, developing and delivering training, and documenting and communicating the results. Meets with cross-departmental campus stakeholders as needed.
Coordinates with Information Technology Services (ITS) and Business Services users to keep informed and disseminate updates. Provide test plan best practices and document testing procedures.
Understands and documents the Business Services systems interdependencies, ensures effective process flow and data exchange and communicates with Business Services teams, ITS and other campus stakeholders.
Assists in on-going development, evaluation, automation, and documentation of Business Services processes and document handling and management with an eye toward continuous improvement and accessibility for our students, parents, vendors and other Macalester community.
Technical and Relationship Liaison
Serves as primary liaison between Business Services and ITS for troubleshooting, updates and projects.
Provides technical support, business analysis and project management for prioritized projects and programs, including coordinating with ITS and campus stakeholders.
Provides informed technical assistance, troubleshooting, and problem solving support to colleagues within Business Services, as well as campus users.
Provides technical support to functional owners for Workday and Transact systems and peripheral software utilized by Business Services. Includes learning new systems, documenting and training functional users.
Provides process and information outreach to the campus via marketing for the department, via announcements, attending campus meetings as a Business Services representative, campus-wide communications, soliciting feedback from the campus community and point of contact for campus.
Provides document management support, specifically for the PandaDoc application, within and beyond Business Services, as to improve the overall processes and accessibility for our students, parents, vendors and other Macalester community.
Accepting Payments Support
Provides expertise for payment systems across campus. Helps campus partners to comply with vetted accepting payments solutions. Creates, encourages, monitors, supports and provides training for in-person credit card training, to comply with PCI compliance requirements. Keeps systems up-to-date, customizes pricing catalogs, and monitors user populations. Provides payment processing mapping and support for campus customers and Accounting.
Provides Payment Card Industry (PCI) security compliance expertise campus-wide. Understands and documents procedures to minimize risk and educate campus partners managing payment systems. Works with ITS Security and payment-accepting campus partners to define PCI training, documentation and incident response plans (IRP). Works with payment-accepting campus partners to ensure that they are up-to-date on the latest PCI best practices and processes. Responsible for PCI compliance for Macalester on an annual basis, on behalf of Finance and Administration. Provides oversight of merchant ID accounts, billing and support.
Owns eMarkets ecommerce system. Works with campus partners and student organizations to create custom ecommerce sites that are thorough and user-friendly, and simplifies revenue collection. Provides training and support for eMarkets.
Serves as primary contact for Transact and Touchnet, product updates and vendor management. Provides support, documentation and customer support for ACH payments via Transact systems to campus end users, customers and Accounting.
Manages supporting systems for accepting payments, including Gmail, Google Calendar and Forms, credit card settlement report processing, finance revenue reporting, and associated website content and maintenance.
Provides after hours and weekend availability to support accepting payments for campus partners as needed.
User Training
Assists, as needed, with design, revision, and delivery of training and related materials to users within Business Services and elsewhere on campus.
Serves as primary contact for Finance reporting and related systems user training.
Updates and maintains related training resources.
Meets with campus users for Finance reporting and related systems training.
Initiates improvements to finance reports via Argos to simplify and make reports more user-friendly for the campus finance report users. Follows best practices by gathering feedback and testing with campus users.
Coordinates set-up and implementation of other Business Services training as needed.
Responsible for Business Services training website updates. Keeps the website up-to-date, easy to navigate and strives to make information complete and accessible for the campus audience.
Finance Access and Approval
Serves as primary contact for reporting access/approval for campus users. Works with Accounting to provide custom reporting support for budget inquiries or special projects.
Supports Accounting in the set-up of new users, subject to access/approval process. Actively watches for personnel or departmental changes that could impact access/approval and reaches out to those impacted to record and enact changes. Monitors the integrity of access and approval as roles and hierarchy changes. Works with Accounts Payable to provide support for finance approval validation
Supports Accounting in assigning campus user access/approval in a manner that protects and preserves system integrity, database structure, and internal controls.
Creates and manages e-forms and workflows for finance access and approvals
Other Responsibilities:
Completes other responsibilities as assigned. Participates as an active member of the team. Participates in department and college activities and supports implementation of shared goals and initiatives. Provides backup support to other members of the team.
Qualifications
3-5 years of relevant work experience.
Associate's Degree required. Bachelor's Degree preferred.
Experience with technology and applicable software and/or project management may be sufficient substitutes.
Project Management and/or Business Analyst certification preferred.
Compensation:
The annual salary for this position will be $75,757 to $79,201 depending on experience.
Benefits:
At Macalester, we are proud to offer excellent comprehensive employee benefits. Here are some highlights:
10% employer contributions to the retirement plan.
Generous Parental Leave.
Outstanding vacation and sick time packages, plus an additional 10 holidays.
Comprehensive health insurance plans, including a generous employer contribution to Health Savings Account.
Tuition assistance which pays between 75% - 100% of eligible tuition for employee dependents at select institutions.
Free primary care for most services through Nice Healthcare when enrolled in a Macalester health plan.
Access to the athletics fitness facility, wellness coaching and activities.
These are just some of the great benefits Macalester has to offer! To see our full benefits packages and options, please visit our Benefits Page.
Satisfactory completion of a criminal background check is a condition of employment.
This position is represented by MAPE.
Application Guidelines:
For best consideration, please submit your cover letter and resume through the Macalester Employment Opportunities webpage by January 2nd, 2025. No applications will be received after this date.
Jaclyn Howard
Talent Acquisition Manager
***********************
Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities, women and LGBTQIA+ individuals.
Macalester College - Institutional Overview
Founded in 1874, Macalester College provides students with the inspiration, insight, and experience to become successful and ethical leaders. Located in flourishing St. Paul, Minnesota, Macalester enrolls over 2,000 students from across the country and around the world. Macalester is a preeminent liberal arts college recognized for its student service and celebration of internationalism.
At Macalester, we look at our employees through a whole-person, holistic lens. With comprehensive benefits and well-being programs, we provide and enable our community members to grow and care for themselves, their families, and one another. Our whole-hearted fidelity to community-building and social justice exemplify these ideals. Macalester College continuously prioritizes a culturally diverse and pluralistic community. We value individuals of all backgrounds and lived experiences.
Our rich blend of people holding varied identities enhances our strong commitment to multiculturalism and global citizenship. We seek candidates who reflect and strengthen our campus environment. Macalester invites and encourages everyone to apply who would add depth to our community including those from all sexual orientations, races, ethnicities, national origins, genders, religions, abilities, and ages.
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