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Become A Technical Clerk

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Working As A Technical Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does A Technical Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Technical Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Technical Clerk Jobs

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Technical Clerk Career Paths

Technical Clerk
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Secretary Legal Secretary Office Manager
Account Manager
5 Yearsyrs
Secretary Legal Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Secretary Bookkeeper Accountant
Controller
9 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Assistant General Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Manager
Service Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Owner
Co-Owner
6 Yearsyrs
Medical Assistant Patient Care Coordinator Office Manager
Business Office Manager
7 Yearsyrs
Medical Assistant Coordinator Buyer
Purchasing Manager
9 Yearsyrs
Medical Assistant Patient Care Coordinator Assistant Manager
Communications Manager
6 Yearsyrs
Security Officer Officer Manager
Assistant Vice President
7 Yearsyrs
Security Officer Officer Supervisor
Site Manager
7 Yearsyrs
Security Officer Officer Assistant Manager
Business Owner
6 Yearsyrs
Pharmacist Technician Teacher Administrator
Administrative Manager
6 Yearsyrs
Pharmacist Technician Consultant General Manager
Chief Executive Officer
8 Yearsyrs
Pharmacist Technician Office Administrator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Technician Project Coordinator Senior Administrative Assistant
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Technician Foreman Business Owner
Entrepreneur
5 Yearsyrs
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Top Skills for A Technical Clerk

  1. Customer Service
  2. Data Entry
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Provided administrative and front office support including communications, data management, as well as various customer service activities.
  • Managed pharmacy procedures including data entry and patient portfolio update.
  • Review documents, Process & pay Invoices, Answer phone calls, Type letters, faxing scanning copying.
  • Provided technical support for Active Directory and user management.
  • Administered and managed computer systems per supervisory request

Technical Clerk Demographics

Gender

Female

59.2%

Male

28.8%

Unknown

12.0%
Ethnicity

White

61.7%

Hispanic or Latino

17.3%

Black or African American

10.6%

Asian

6.8%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

64.0%

French

6.0%

Italian

4.0%

Marshallese

2.0%

Chinese

2.0%

Vietnamese

2.0%

German

2.0%

Japanese

2.0%

Russian

2.0%

Mongolian

2.0%

Tagalog

2.0%

Hebrew

2.0%

Mandarin

2.0%

Arabic

2.0%

Cantonese

2.0%

Ojibwe

2.0%
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Technical Clerk Education

Schools

University of Phoenix

16.3%

East Tennessee State University

12.1%

Ashford University

6.4%

Middle Tennessee State University

6.4%

Strayer University

5.7%

Austin Peay State University

5.0%

Brigham Young University

4.3%

Santa Fe College

4.3%

University of Memphis

4.3%

Kaplan University

4.3%

Ohio State University

3.5%

The Academy

3.5%

University of Florida

3.5%

Des Moines Area Community College

3.5%

Robert Morris University

2.8%

IVY TECH STATE COLLEGE - KOKOMO - Health Sciences

2.8%

Kansas State University

2.8%

Indiana University South Bend

2.8%

Meridian Community College

2.8%

Southern Illinois University Edwardsville

2.8%
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Majors

Business

28.4%

Nursing

7.2%

Accounting

7.2%

Health Care Administration

6.9%

Computer Science

4.9%

General Studies

4.6%

Medical Assisting Services

4.6%

Management

4.1%

Criminal Justice

3.6%

Information Technology

3.6%

Liberal Arts

3.3%

Communication

2.9%

Psychology

2.9%

Computer Information Systems

2.9%

Pharmacy

2.5%

Education

2.3%

Human Resources Management

2.1%

Medical Technician

2.1%

English

2.0%

Legal Support Services

2.0%
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Degrees

Bachelors

33.8%

Other

28.1%

Associate

18.1%

Masters

9.0%

Certificate

7.4%

Diploma

2.7%

License

0.5%

Doctorate

0.5%
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