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Become A Technical Delivery Manager

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Working As A Technical Delivery Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $111,000

    Average Salary

What Does A Technical Delivery Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Technical Delivery Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Technical Delivery Manager Career Paths

Technical Delivery Manager
Senior Project Manager
Contractor-Senior Project Manager
14 Yearsyrs
Senior Project Manager Information Technology Director
Executive Director, Information Technology
9 Yearsyrs
Senior Project Manager Director Of Technology And Services
Vice President Technology Services
12 Yearsyrs
Technical Project Manager Information Technology Project Manager
Infrastructure Project Manager
11 Yearsyrs
Technical Project Manager Information Technology Manager
Information Technology Development Manager
8 Yearsyrs
Technical Project Manager Infrastructure Project Manager
Senior Infrastructure Project Manager
14 Yearsyrs
Delivery Manager Information Technology Project Manager
PMO Manager
11 Yearsyrs
Delivery Manager
Senior Delivery Manager
12 Yearsyrs
Delivery Manager Engagement Manager
Senior Engagement Manager
10 Yearsyrs
Service Delivery Manager Information Technology Director
Vice President Of Technical Operations
13 Yearsyrs
Service Delivery Manager
Account Delivery Manager
6 Yearsyrs
Change Manager Information Technology Manager
Manager Information Technology Applications
11 Yearsyrs
Service Delivery Manager Program/Project Manager
Manager, Project Management Office
12 Yearsyrs
Program/Project Manager Engagement Manager
Client Engagement Manager
9 Yearsyrs
Program/Project Manager Manager Applications Development
Application Development Director
11 Yearsyrs
Senior Information Technology Manager
Senior Solutions Manager
11 Yearsyrs
Delivery/Program Manager Engagement Manager
Transition Manager
10 Yearsyrs
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Do you work as a Technical Delivery Manager?

Help others decide if this is a good career for them

Average Length of Employment
Technical Manager 3.9 years
Delivery Manager 3.2 years
Top Careers Before Technical Delivery Manager
Consultant 4.2%
Top Careers After Technical Delivery Manager
Consultant 2.3%
Director 2.1%
Manager 1.7%

Do you work as a Technical Delivery Manager?

Average Yearly Salary
$111,000
Show Salaries
$79,000
Min 10%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$111,000
Median 50%
$156,000
Max 90%
Best Paying Company
Microsoft
Highest Paying City
San Jose, CA
Highest Paying State
New York
Avg Experience Level
3.0 years
How much does a Technical Delivery Manager make at top companies?
The national average salary for a Technical Delivery Manager in the United States is $111,882 per year or $54 per hour. Those in the bottom 10 percent make under $80,000 a year, and the top 10 percent make over $156,000.

Real Technical Delivery Manager Salaries

Job Title Company Location Start Date Salary
Technical Clarity/Ppm Delivery Manager Public Consulting Group Inc. Boston, MA Jul 29, 2015 $163,738
Technical Delivery Manager Gspann Technologies, Inc. Milpitas, CA Mar 17, 2016 $160,000
IT Delivery-Manager Equifax Information Services LLC Alpharetta, GA Oct 15, 2015 $154,565 -
$165,000
Business & Technology Delivery Manager Accenture LLP Tarrytown, NY Mar 11, 2016 $150,000
Business & Technology Delivery Manager Accenture LLP Wharton, NJ Mar 11, 2016 $150,000
IT Delivery Manager Suntrust Banks, Inc. Atlanta, GA Aug 25, 2016 $150,000
Business & Technology Delivery Manager Accenture LLP Plainsboro, NJ Oct 14, 2016 $150,000
Business & Technology Delivery Manager Accenture LLP Florham Park, NJ Oct 14, 2016 $150,000
Manager-Technology Delivery Ameriprise Financial, Inc. Minneapolis, MN Apr 21, 2016 $146,994
Technical Delivery Manager Informatica LLC Simi Valley, CA Jun 04, 2016 $146,008
Delivery Manager, IT Ecommerce Belk, Inc. Charlotte, NC Oct 05, 2015 $145,000
Business and Technology Delivery Manager Accenture LLP New York, NY Jan 04, 2016 $144,200
Business and Technology Delivery Manager Accenture LLP Wayzata, MN Jan 04, 2016 $144,200
Partner Delivery Manager, Technology Product Development T-Mobile USA, Inc. Bellevue, WA Dec 02, 2016 $129,000 -
$139,000
Senior Technical Delivery Manager T-Mobile USA, Inc. Bothell, WA Jul 07, 2016 $128,300 -
$135,000
IT Delivery Manager TIVO, Inc. San Jose, CA Jun 05, 2016 $128,100
IT Delivery Manager TIVO, Inc. San Jose, CA Apr 26, 2016 $128,100
Lead Technical Delivery Manager American Express Travel Related Services Company, Inc. New York, NY Sep 09, 2015 $128,033
IT Delivery Manager Routeone LLC Farmington Hills, MI Dec 17, 2015 $126,984
IT Delivery Manager Publix Super Markets, Inc. Lakeland, FL Feb 13, 2015 $126,620
Applications Development Technical Delivery Manager Citibank, N.A Jersey City, NJ Jan 02, 2016 $116,813
IT Delivery Manager Prodapt North America, Inc. Tualatin, OR Nov 20, 2015 $115,294
IT Delivery Manager Cyret Technologies Inc. Manassas, VA Jan 04, 2016 $115,000
IT Delivery Manager-Enterprise Data Warehousing Publix Super Markets, Inc. Lakeland, FL Apr 21, 2015 $114,700
IT Innovation and Delivery Manager DAKO Services Inc. San Francisco, CA Sep 08, 2015 $114,400 -
$208,000
Business and Technology Delivery Manager Accenture LLP Bellevue, WA Jan 07, 2016 $113,300
Technical Delivery Manager Softpath System LLC Duluth, GA Apr 04, 2016 $112,632
IT Delivery Manager Routeone LLC Farmington Hills, MI May 21, 2016 $112,000 -
$116,000

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Top Skills for A Technical Delivery Manager

  1. Project Management
  2. Infrastructure
  3. Resource Planning
You can check out examples of real life uses of top skills on resumes here:
  • Project Management: Responsible for all Legacy data migration including server configuration, capacity planning and application integration.
  • Worked under governance program for an infrastructure tools Consolidation/optimization project evaluating and auditing 300 tools in CMDB, identified within infrastructure.
  • Performed Resource Planning for sustain support and launch projects.
  • Identified business requirements, established business rules, conducted business analysis, performed data modeling, and established business processes.
  • Trained over 30 employees including Solution Architects, Sales Engineers, Product Managers, and Consultants.

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Top 10 Best States for Technical Delivery Managers

  1. Virginia
  2. New York
  3. California
  4. New Jersey
  5. Colorado
  6. Texas
  7. District of Columbia
  8. Washington
  9. Massachusetts
  10. Delaware
  • (767 jobs)
  • (914 jobs)
  • (2,886 jobs)
  • (582 jobs)
  • (431 jobs)
  • (1,261 jobs)
  • (218 jobs)
  • (1,333 jobs)
  • (644 jobs)
  • (41 jobs)

Technical Delivery Manager Demographics

Gender

Male

64.6%

Female

27.7%

Unknown

7.8%
Ethnicity

White

54.7%

Asian

16.2%

Hispanic or Latino

12.1%

Black or African American

11.7%

Unknown

5.3%
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Foreign Languages Spoken

Carrier

27.3%

Spanish

27.3%

French

18.2%

Chinese

9.1%

Japanese

9.1%

Mandarin

9.1%
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Technical Delivery Manager Education

Schools

University of Phoenix

16.5%

George Washington University

12.2%

Villanova University

6.5%

Wayne State University

5.0%

University of Washington

5.0%

University of North Carolina at Charlotte

5.0%

More Tech Institute

5.0%

New Jersey Institute of Technology

4.3%

National University

3.6%

East Carolina University

3.6%

Ohio State University

3.6%

Stanford University

3.6%

University of Delaware

3.6%

University of Georgia

3.6%

Oakland University

3.6%

University of North Carolina at Chapel Hill

3.6%

University of North Carolina at Greensboro

2.9%

Texas Tech University

2.9%

Rochester Institute of Technology

2.9%

University of Texas at Dallas

2.9%
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Majors

Business

26.7%

Computer Science

16.8%

Project Management

7.0%

Information Technology

5.3%

Management

5.0%

Computer Information Systems

5.0%

Management Information Systems

4.3%

Electrical Engineering

4.0%

Finance

3.6%

Engineering

3.6%

Computer Engineering

3.1%

Information Systems

2.4%

Computer Applications

2.2%

Mathematics

1.9%

Psychology

1.6%

Political Science

1.6%

Environmental Control Technologies/Technicians

1.6%

Marketing

1.5%

Accounting

1.5%

Computer Programming

1.2%
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Degrees

Bachelors

42.0%

Masters

33.1%

Other

14.4%

Certificate

4.3%

Associate

3.6%

Diploma

1.6%

Doctorate

1.1%
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