Senior LegalTech Enterprise Sales Director - Remote
Esentio Technologies
Remote job
A technology consulting firm is seeking a Sales and Business Development Professional to target the US AmLaw200 legal market. The ideal candidate will have over 8 years of experience in selling technical services to large law firms and will be responsible for developing sales strategies, managing client relationships, and driving revenue growth. This remote-forward position offers competitive compensation and various benefits, including health insurance and bonuses.
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$139k-207k yearly est. 20h ago
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[REMOTE] Consulting Member of Technical Staff - Healthcare AI
Oracle 4.6
Remote job
**Do you want to be a part of changing healthcare?** Oracle is excited to be using our resources, knowledge, and expertise-as well as our successes in other industries-and applying them to healthcare to make a meaningful impact. As people, we all participate in healthcare, it's deeply personal, and we put the human at the center of each of our decisions. Improving healthcare for all requires bringing unique perspectives and expertise together to holistically tackle the biggest problems in global health including physician burnout, patient access to data, and barriers to quality care.
Oracle Health Applications & Infrastructure (OHAI) is developing patient-and provider-centric solutions rapidly and securely. We use the value of Oracle Cloud Infrastructure (OCI) to our customers as we work across patient, provider, payor, public, population health and life sciences industries. At OHAI, you will work with authorities across industries and have access to the latest technology. We apply artificial intelligence, machine learning, large language models, learning networks, and other data intelligence and analytics in an applied way, embedded into our solutions.
Join us in creating people-centric healthcare experiences!
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.
Career Level - IC5
**Responsibilities**
**About You:**
+ You are an experienced cloud engineer with a proven track record of leading and delivering high-scale, high-impact solutions
+ You are obsessed with the customer, always exceeding expectations
+ You have excellent communication skills. You can clearly explain complex technical concepts
+ You are a disciplined engineer who understands the importance of high standards, never satisfied with mediocrity and constantly striving for excellence
+ You are comfortable with ambiguity in a chaotic and fluid environment
+ You are passionate about technology and are not afraid to defend your opinions or position with peers/superiors
**Minimum Qualifications:**
+ 12+ years experience designing and building scalable, distributed, and resilient software components and services
+ Own the complete software development lifecycle, from design, development, testing, first class monitoring, to production
+ Lead and work with distributed global teams providing mentorship and oversight
+ Leading and driving architectural design, strategy and governance for software products
+ Building microservices using Java and related frameworks such as Spring Boot
+ Design, Build and Maintain a SaaS application built on OCI Services
+ Define and drive effort to update current operational systems to the latest Oracle Cloud technologies
+ Manage individual projects priorities, deadlines, and deliverables with your technical expertise
+ Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms)
+ Experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols
+ Experience with components of modern infrastructure like service discovery, secret storage, containerization, software-defined networking, etc.
+ Experience with production operations and best practices for putting quality code in production and troubleshoot issues when they arise
Highly Prefer Experience In:
+ Using AI/ML to transform major business use cases
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $96,800 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$49k-68k yearly est. 6d ago
Remote Oracle Cloud Tech Director - Transformation Leader
Huron Consulting Group Inc. 4.6
Remote job
A leading consulting firm is seeking a Digital Consulting Director specializing in Oracle Cloud Technical Architecture. The role involves managing technical design, client relationships, and project economics while supporting team professional development. Ideal candidates will have extensive experience in consulting and Oracle systems, with a strong technical background in cloud solutions. This role offers a competitive salary and benefits, including performance incentives.
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$123k-178k yearly est. 4d ago
Technical Account Manager - Key Accounts (Remote)
Rippling
Remote job
A leading workforce platform provider is seeking a Technical Account Manager to manage strategic relationships with enterprise accounts in San Francisco. This role involves engaging key stakeholders, driving product adoption, and ensuring customer satisfaction. The ideal candidate will have at least 6 years of experience in client management, thrive in a fast-paced environment, and be capable of providing a high-touch experience. The position includes competitive salary and benefits, with opportunities for professional growth.
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$123k-174k yearly est. 4d ago
Technical Director EHR
Precision AQ
Remote job
The EHR TechnicalDirector will lead the development and support of the EHR solutions and services for our Life Sciences customers. EHR solutions are things like step-by-step guides to help a healthcare provider or EHR team member optimize the EHR . They are created using internal subject matter experts and external consultants. Examples of EHR solutions include, but are not limited to, order set optimization, clinical decision support alerts guides, and reporting solutions. EHR Services are things like training and consulting services - helping life science companies better understand how the EHR is driving HCP behavior.
The ideal candidate will also have previous experience building Clinical Trials order sets.
Essential functions of the job include but are not limited to:
Leads and contributes to the team that develops EHR solutions.
Engages with Life Sciences customers in Marketing, Market Access and Brand roles to help determine EHR strategy and solutions.
Leads EHR consulting support to Life Sciences customers.
Support is provided for EHR solutions and mostly consists of providing implementation training and first-line support.
Leads EHR training for Life Sciences customers.
Contributes to creating the training curriculum and oversees development and delivery of EHR training (which needs to be available at different skill levels).
Develops and consults on EHR strategies to our Life Sciences customers.
Identifies consultants, onboarding and management of consulting services.
Manages a network of external subject matter (SME) consultants, who have deep EHR expertise in a specific EHR platform. The EHR TechnicalDirector
Act as a technical expert on appropriate EHR and Health IT strategies to internal Precision stakeholders.
Identify and develop EHR market shaping opportunities between Precision and EHR and Health IT providers, vendors, and consultants.
Provides updates and reports to the EHR Lead
Provides coaching, training and management of a team of EHR experts.
Qualifications
Minimum Required:
Bachelor's degree required.
10+ years of experience in working with EHRs, ideally a mix of health systems and Life Sciences professional experience
Robust EHR experience to provide future EHR solutions and services
Preferred:
EHR Experience in general medicine and oncology
Knowledge of ambulatory and acute EHR solutions
Skills:
Excellent interpersonal and communication skills, with strong written and verbal presentation
Strong collaboration skills and ability to influence leaders across functions and companies
Proven ability to take ownership and lead multiple engagements with minimal oversight
Ability to synthesize complex concepts into understandable and actionable solutions
#linkedinremote
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$190,500-$267,000 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$190.5k-267k yearly Auto-Apply 6d ago
Technology Director
Rise8
Remote job
We're transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we take care of our employees. We offer competitive pay and benefits, invest in employee growth, and offer a culture you can't find anywhere else.
At Rise8, we continuously achieve unreached heights through next-level tech, and on-the-level collaboration. Together, we create continuous impact. We turn breakdowns into breakthroughs, make small steps into giant leaps, and deliver game-changing products through culture-changing process.
We pair Risers with their customer counterparts and practice pairing at every moment to elevate people and teams and deliver results fast and forever. We work in small teams and rotate between them frequently so that we are able to meet new challenges and explore new ideas.
Our methodology is about experimenting and learning, and our culture is empowering. We subscribe to an ethos of kindness. We make a point to bring empathy to each and every project and are guided by a promise and a purpose: to deploy critical outcomes to prod in order to drive relentless progress. Not just an idea. But an outcome. A better world. A world where every day, fewer bad things happen because of bad software.
Rise8 is certified as a Great Place to Work with 100% of employees saying they love working here.
As a Technology Director at Rise8, you will:
This role combines deep software engineering experience with strategic leadership, while maintaining oversight of secure IT operations and compliance (NIST SP 800-171 / CMMC). You will guide technical direction, evaluate emerging technologies, and ensure our internal systems and development practices remain secure, scalable, and audit-ready.
Own the company's technology strategy and multi-year roadmap.
Lead R&D efforts, and drive adoption of modern engineering practices.
Provide senior-level architectural guidance, support complex design decisions, and establish coding, DevSecOps, and cloud platform standards.
Evaluate and prototype emerging technologies, build reusable accelerators and reference architectures, and partner with Delivery and Cyber leaders to improve the effectiveness and security of our services with technology.
Oversee secure cloud and IT operations-including identity and access, endpoint management, networking, developer environments, and automation-ensuring these environments meet operational and compliance requirements.
Serve as the technical owner for NIST SP 800-171 and CMMC implementation: maintain control baselines, ensure audit-ready documentation, support evidence collection, and collaborate on incident response and continuous monitoring.
Represent the company's technical direction to clients and partners, contribute to proposals, and act as a senior technical advisor to the CEO and executive team.
Qualifications:
10+ years of software engineering experience across multiple languages, frameworks, and cloud platforms.
5+ years in engineering leadership or architecture roles.
Strong experience with cloud-native development, DevSecOps, and secure software delivery.
Hands-on familiarity with secure cloud configuration, identity & access management, and modern endpoint/device management.
Experience implementing or operating NIST SP 800-171 / CMMC or similar federal compliance frameworks.
Broad systems, networking, and cloud security fundamentals.
Excellent communication skills and ability to guide teams and influence executive decision-making.
Ability to obtain a U.S. security clearance is a strong plus.
Preferred Qualifications:
Prior experience supporting DoD/GovCon environments (NIPR/SIPR familiarity, CAC workflows).
Experience with Terraform/Ansible or similar automation tooling.
Exposure to RMF, FedRAMP, or government A&A processes.
Cloud or security certifications (CISSP, Security+, AWS/Azure Architect).
Salary
The annual salary range for this role as it is posted is $190,000 to $240,000 regardless of final candidate location within the United States. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.
Benefits
Flexible schedule in a 100% distributed workforce
Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
Retirement: 401k match at 10% gross pay.
Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement.
Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials.
Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store.
Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit).
Equipment: We offer a MacBook Pro
All of Rise8's work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation.
Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
$190k-240k yearly Auto-Apply 55d ago
Director, Technology
Grns
Remote job
We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!
About the role
We're hiring a Director, Technology to own the systems that power Grüns end-to-end. Everything from order creation to fulfillment, invoicing, returns, and reporting across DTC, Amazon, TikTok Shop, and Retail. This role is not about writing code. It's about owning how our systems work together, ensuring accuracy, reliability, and scalability as we grow.
You'll serve as the centralized hub for Grüns technology stack, owning system configuration, cross-platform workflows, incident management, and partner integrations. Your work will directly protect customer experience, revenue integrity, and operational efficiency by eliminating broken flows, tribal knowledge, and reactive firefighting.
This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL.
In this role, you will:
Own system administration and configuration
Manage permissions, roles, workflows, and system logic across Grüns' core platforms.
Maintain SKU and item master integrity to ensure clean data across all systems.
Act as the source of truth for “how our systems are set up and why.”
Own cross-system order flows
Define and own what
should
happen across the full order lifecycle:
Order creation → ERP→ fulfillment → invoicing → returns/adjustments.
Ensure flows are clearly defined and reliable across DTC, Amazon, TikTok Shop, and Retail.
Identify and remove risks that impact customer experience or financial accuracy.
Lead issue triage and incident management
Proactively monitor systems to catch issues before they escalate.
Own incident response, root-cause analysis, and long-term fixes.
Coordinate with internal teams and external vendors to resolve issues quickly and permanently.
Manage vendors and technology partners
Own relationships with key partners including Fulfil, Crstl, Alloy, and EDI providers.
Lead EDI onboarding and retailer integrations with standardized, repeatable processes.
Manage tickets, escalations, and implementation timelines to completion.
Build documentation and operational clarity
Create and maintain SOPs, runbooks, and training materials for system workflows.
Document “how we do X” so systems knowledge is institutionalized, not person-dependent.
Enable teams to operate confidently within systems without constant ad-hoc support.
We're looking for someone who:
5+ years in a technology or systems leadership role owning backend platforms.
Proven experience in a DTC and/or Retail environment.
Has operated in fast-growing companies where systems maturity needed to scale quickly.
Familiarity with data concepts such as SQL, reporting pipelines, and self-service analytics (nice to have).
Comfortable navigating complex integrations without relying on engineering teams.
Experienced working closely with Operations, Finance, CX, Growth, and IT.
Able to translate technical constraints into business-friendly decisions.
Trusted partner who brings clarity, not confusion.
Moves quickly and iteratively in agile environments.
Takes full ownership of outcomes, not just tasks.
Balances speed with thoughtfulness and continuous improvement.
Manages multiple priorities without losing system integrity.
Approach to the role
Owns systems end-to-end: Takes full responsibility for how systems are configured, connected, and operated. Not in just how they work in isolation, but how they function together across the business.
Thinks in workflows, not tools: Focuses on defining the “right” order of operations across systems (order → fulfillment → invoicing → returns) and ensures each platform supports that flow cleanly.
Proactive, not reactive: Anticipates issues before they impact customers or revenue, monitors for risk, and builds safeguards rather than relying on fire drills.
Clarity obsessed: Documents decisions, workflows, and exceptions so knowledge lives in systems and SOPs, not in someone's head.
Business-first technologist: Balances technical best practices with real business needs, making pragmatic decisions that support speed, accuracy, and scale.
Calm under pressure: Handles incidents and escalations with structure, transparency, and urgency, keeping stakeholders informed and aligned.
Builder mindset: Continuously improves how systems are used, identifying untapped functionality and driving incremental gains over time.
To Apply: Please enter your info and share a bit about yourself with us below. We ask that you do not use Chat GPT or similar tools to answer these questions, as it is our hope to genuinely get to know you and the way you communicate and think! We do love integrating these tools into our work though, and you'll hear plenty more about that if you join us.
At Grüns, we're committed to providing a competitive total compensation package-grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $150,000-$190,000 depending on experience.
Beyond base salary, we offer competitive equity packages and a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.
A bit about us...
At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.
Like you, we were disappointed. There's an infinite number of “nutrition” companies, all focused on what's best for them - not what's best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We've seen it all.
So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious.
What we care about...
Autonomy: Only the best work at Grüns. We're all confident, independent leaders. We are proactive. We find opportunities for improvement. Don't ask; just do. When our actions impact other areas of the organization, we communicate with those functional leaders to ensure connectivity.
Growth: We love to take on new challenges, learn new things, and express interest in new functions. “I've never done this before” is not an excuse; it's an opportunity.
Community: We care deeply about each other. We're good humans and provide support wherever we can. We care, not just professionally but personally as well.
Compensation & Perks:
For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.
Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!
$150k-190k yearly Auto-Apply 13d ago
Associate Technical Director (Angular/.NET)
Praxent
Remote job
Why Praxent?
We get it. You have options. Let us tell you why we're different. Our work is changing the world of financial services. Everyday, clients arrive with big ideas for their industry. They're experts in their field with the vision and resources you need to change everything. All that's left is the right team to bring that vision to life. If you're a fast learner and you love working on a wide variety of projects, you're going to like it here. We help our clients modernize, rather than rebuild, outdated customer-facing software applications. Our clients see a return within weeks instead of months and that's why they choose us.
At Praxent, we let you do your work your way. We're a team of 160+ located throughout the United States and Central/South America. Our role is to encourage you, support you, and give you the freedom you need to thrive. Whether you're working at home, in a coffee shop, or heck, even on your travels, we're here to create an environment that lets you live your best life. On your terms.
We trust our people to be their best. It's a level of autonomy and respect that's helped us grow a diverse and brilliant team of experts. Experts who also happen to be some of the best colleagues you've ever worked alongside.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in the following locations: Texas, Colorado, Florida, Georgia, Massachusetts, Maryland, Minnesota, North Carolina, Nebraska, Oregon, Pennsylvania, South Carolina, Washington.
What You'll Do
We are seeking a visionary Associate TechnicalDirector to lead the development and implementation of innovative technical solutions across our diverse portfolio of projects. In this role, you will be instrumental in defining architectural visions, collaborating with clients to clarify project requirements, advocating for the value of robust architecture, and fostering collaboration to achieve optimal project outcomes.
Here's how you'll do it:
Architect Solutions: Define elegant system architecture that meets complex project requirements, then drive clarity, alignment, and execution of these architectures.
Deliver Results: Provide end-to-end technical leadership and supervision for projects, navigating scope, risks, and 3rd parties to ensure successful delivery within budget and timeline; also lead the delivery of technically-focused initial engagements such as code audits and POC phases.
Oversee Delivery: Provide oversight and direction for a portfolio of client engagements.
We'd Love to Hear From You If
You have 5+ years of experience in solution architecture and technical design. Do you specialize in cloud architecture and integration solutions? Demonstrate knowledge and experience in system design, API development, infrastructure management, and architectural best practices.
You have 8+ years of leadership experience in technical teams. You define, inspire, and drive the execution of architectural visions across multiple projects.
You are a force multiplier. You're interested in client engagements and all subsequent project discussions. You want to collaborate with cross-functional teams and present a unified and strategic vision for every initiative.
You're using tomorrow's best practices. You stay informed about the latest technology trends and industry standards. You also understand that the best architectural solution is the one that aligns with business objectives and user needs.
You're competent to the core. You grasp the foundational principles of system architecture-from scalability to security to performance optimization and beyond.
You are persuasive with clients. Your presentations are compelling, insightful, and impactful. More importantly, you listen actively. It's how you always know the right questions to ask and the solutions to propose.
Required Skills
Technical Proficiency: A deep understanding of various technologies, programming languages, frameworks, and architecture patterns (e.g., microservices, cloud computing, APIs) is essential.
Architectural Design: Ability to design scalable, reliable, and maintainable architectures that align with business goals and technical requirements.
Delivery Management: Managing projects effectively, including scope, timelines, and resources, is essential for successful solution delivery.
Client Consulting: Understanding client needs, industry dynamics, and business processes is essential for providing tailored solutions that drive value and meet specific client objectives.
What You'll Love About Us
Stability. We've been in business for over 20 years.
Work stays at work. We promote a healthy work/life balance to help ensure you have the time that you need. We encourage no more than a 40 hour work week.
Great company culture. We've been recognized by Texas Monthly, Clutch, Comparably, and more for the quality of our workplace. Feel free to check out our rating on Glassdoor.
We're here to enable you. It's your work and your career. Our management team is here to help you become who you want to be. Not to micromanage you.
Stay Healthy. We offer medical, dental, and vision coverage as well as wellness days. We also provide disability insurance and we even have a wellness program.
Plan for the future. We don't want you to work here forever. Save for retirement with an IRA and we'll match up to 3% every year.
We value your ideas. At Praxent, our doors are always open. Need help? Come on in. Have a vision for the future of the company? We'd love to hear it.
Rest and relaxation. Employees enjoy 15 days of PTO, 9 US holidays, 5 wellness days, and a closed office the last week of the year. Employees earn more PTO each year.
You're more than an employee, you're a person. Every co-worker you'll meet is committed to treating you with respect and kindness. You won't hear stuff like, “It's just business.”
Family Values. Praxent provides paid parental leave.
The US base salary range for this full-time position is $148,000 - $180,000 + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
#LI-Remote
$148k-180k yearly Auto-Apply 35d ago
Director, Contact Center Technologies
Moder Solutions
Remote job
The Director of Contact Center Technologies leads the strategic direction, design, and implementation of all contact center technology initiatives. This role is responsible for overseeing omnichannel platform integrations, optimizing telephony and IVR systems, ensuring regulatory compliance, and driving innovation to enhance customer and agent experiences. The Director collaborates with cross-functional teams, technology vendors, and business stakeholders to deliver seamless and scalable solutions that align with enterprise objectives.
Essential Job Duties and Responsibilities:
Provide strategic leadership for all contact center technology initiatives, including IVR, IVA, omnichannel routing, workforce management (WFM), quality management, and CRM integrations.
Direct the architecture, development, and deployment of scalable solutions utilizing platforms such as Genesys Cloud, Five9, NICE InContact, RingCentral, Omilia, and Salesforce.
Lead the planning and implementation of new technologies and continuous improvements, leveraging Agile methodologies and CI/CD pipelines.
Oversee the integration of APIs for seamless connectivity between SaaS platforms (e.g., payment processors, CRM systems, reporting tools, messaging services).
Ensure regulatory compliance with industry standards, including FDCPA, CFPB, TCPA, STIR/SHAKEN, and E911 emergency services.
Collaborate with business leaders and IT stakeholders to align contact center technologies with organizational goals and customer experience strategies.
Manage vendor relationships, including contract negotiations, service level agreements (SLAs), and performance management.
Analyze contact center KPIs and telephony data to identify optimization opportunities and implement solutions to drive efficiency, cost savings, and service excellence.
Develop and lead a high-performing team of contact center technology managers, developers, and analysts.
Establish governance standards for platform changes, security compliance, and best practices in operational excellence.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Travel required
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field (Master's degree preferred).
10+ years of experience in contact center technologies, with 5+ years in leadership or director-level roles.
Expertise in omnichannel contact center platforms and telephony systems.
Strong knowledge of API integration (SOAP, REST) and cloud-based telephony environments.
Demonstrated experience implementing and supporting Genesys Cloud, Five9, NICE, RingCentral, or similar platforms.
Experience with regulatory compliance frameworks impacting contact center operations.
Proficient in CI/CD practices, Agile development methodologies, and ITSM tools (ServiceNow, Jira, Monday, Wrike).
Experience managing emergency service (E911) telephony requirements.
Strong project management, vendor management, and budgeting skills.
Excellent communication, leadership, and strategic planning abilities.
Genesys Cloud, Five9, or NICE certifications.
Experience with conversational AI platforms (Omilia, Google Dialogflow, etc.).
Familiarity with Workforce Management and Quality Management Systems.
Advanced proficiency in KPI reporting, dashboard creation, and operational analytics.
Certificates, Licenses, Registrations:
None Required
Work Complexity:
Problems and issues faced are difficult. Problems typically impact multiple departments. Problems are typically solved through drawing from prior experience and analysis of issues.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
$105k-164k yearly est. Auto-Apply 27d ago
Director Technoloy
Incpg
Remote job
FULLY REMOTE! FULL TIME PERM ROLE with base salary and bonus! Must be eligible to work for any employer in the US Interviewing immediately! Our client is seeking an IT veteran in the Oracle Cloud Financials space. Must have experience leading at least 1 large Cloud Application Implementation and have extremely strong Financials/Accounting/General Ledger experience.
Must have experience in a leadership capacity managing Cloud ERP Applications.
15 years' overall experience and 5 years' managing teams
Must be able and willing to get your hands dirty and dig into the details with the team when needed.
Looking for someone who can build on and continuously improve processes.
Experience with Change Management
Be creative in finding solutions thinking outside the box
Business Process Mapping
Excellent communication skills with a persuasive personality
Interview Process includes interviewing with the CTO, the CFO, and the VP of Finance.
$104k-160k yearly est. 60d+ ago
Technical Director - MIS
Cyncly
Remote job
Job Title: TechnicalDirector - Management Information Systems
Contract: Full-Time Permanent
About Us
Cyncly is a global technology powerhouse with 2,400 employees and 70,000 customers across 100 countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology.
About the role
We are seeking an experienced MIS leader to spearhead the design, development, and delivery of integrated business system solutions. This senior role is responsible for leading technology initiatives that leverage platforms such as salesforce.com, Certinia, and Oracle HCM to drive digital transformation and operational excellence. The ideal candidate will bring strategic vision, technical expertise, and proven leadership to manage cross-functional teams, foster innovation, and ensure seamless system integration aligned with our business objectives.
Key Responsibilities:
Strategic Leadership & Planning:
Lead digital transformation initiatives by identifying opportunities to leverage salesforce.com, Certinia, and Oracle HCM.
Collaborate with senior leadership and key stakeholders to set technology priorities and roadmap initiatives.
Architect robust, scalable, and secure business system solutions using salesforce.com, Certinia, Oracle HCM, Azure, Microsoft Fabric, and other technologies
Oversee the design, development, testing, and deployment of integrated systems.
Ensure solutions are designed for optimal performance, reliability, and regulatory compliance.
Lead and mentor a diverse team of IT professionals, providing guidance and fostering a culture of innovation.
Manage project timelines, budgets, and resource allocation for system implementation projects.
Coordinate with external vendors and consultants to supplement in-house capabilities.
Facilitate cross-functional collaboration and ensure continuous communication regarding project status and outcomes.
Provide executive reporting and insights on system performance, project progress, and business impact.
Monitor emerging technologies and industry trends to continuously improve business systems.
Implement best practices in IT governance, security, and compliance.
Drive process optimizations to enhance system functionality and user experience.
System Design & Implementation:
Architect robust, scalable, and secure business system solutions using salesforce.com, Certinia, Oracle HCM, Azure, Microsoft Fabric, and other technologies
Oversee the design, development, testing, and deployment of integrated systems.
Ensure solutions are designed for optimal performance, reliability, and regulatory compliance.
Project & Team Management:
Lead and mentor a diverse team of IT professionals, providing guidance and fostering a culture of innovation.
Manage project timelines, budgets, and resource allocation for system implementation projects.
Coordinate with external vendors and consultants to supplement in-house capabilities.
Stakeholder Engagement & Collaboration:
Facilitate cross-functional collaboration and ensure continuous communication regarding project status and outcomes.
Provide executive reporting and insights on system performance, project progress, and business impact.
Continuous Improvement & Compliance:
Monitor emerging technologies and industry trends to continuously improve business systems.
Implement best practices in IT governance, security, and compliance.
Drive process optimizations to enhance system functionality and user experience.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).
Proven leadership experience in IT management, particularly in designing and implementing enterprise business solutions.
Extensive experience with management information systems.
Excellent strategic thinking, communication, and interpersonal skills.
Experience in agile methodologies and change management
Able to use AI technologies to drive innovation and efficiency Top of Form
Working for us
At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.
Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.
We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.
If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.
In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $100,000- $150,000 USD depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.
Equal Opportunity Employer Statement:
Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
$100k-150k yearly Auto-Apply 21d ago
Effects Technical Director
The Walt Disney Company 4.6
Remote job
We are looking for an FX TechnicalDirector who reflects the innovative spirit, creative talent, production excellence, collaborative mindset and passion for great filmmaking that define ILM.
The Effects TD generates FX animation, procedural simulation, dynamic simulation, particle and fluid systems for feature film visual effects. They are responsible for lighting, rendering and moderate-level compositing of complex shots with guidance from their supervisors.
What You'll Do
Designs and creates FX animation, procedural simulation, dynamic simulation, particle and fluid systems
Responsible for setting-up and wrangle heavy particle effects and enormous crowd shots
Excellent pipeline scripting ability
Solid compositing ability, can wrangle blue-screen extractions, working understanding of Nuke
Can write plug-ins, debug simulations and write set up and surface shaders with proficiency
Can write/hack procedural surface shaders and volumetric shaders with proficiency
Can animate moderate objects with proficiency
Can pick-up new techniques quickly and easily and can debug just about anything
Sets a standard for all TechnicalDirectors in continually raising the bar for speed, quality of work and adaptability
What We're Looking For
3-5+ years production experience or feature film experience with effects simulation work
Bachelor's degree in computer science, engineering or computer graphics
Demo reel required
Ability to work with competency, energy and enthusiasm within a team environment with gentle supervision to complete a shot
Exhibits excellent listening and communication skills, able to receive direction and criticism
Excellent presentation/communication skills in dailies/shot review by clearly and briefly outlining what has been accomplished and what next should be addressed in the shot
Engages in the creative process without ego, and accepts all final decisions with a positive and supportive attitude
Demonstrates an excellent aesthetic eye, anticipating potential problems and using knowledge of how to use the tools to achieve the desired look
Demonstrates superb problem-solving skills and takes the initiative to offer ideas and suggestions
Prioritizes tasks and manages time very well
Preferred Skills / Competencies:
Linux and scripting ability in Python
Experience in MEL
Technical Skills:
Advanced simulation experience with either Houdini, Maya, 3DS Max or other software, and the ability to write expressions
C++ skills
JoinILM
The hiring range for this position in Los Angeles, CA is $87,000 to $111,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
ILM San Francisco
Job Posting Primary Business:
ILM San Francisco
Primary Job Posting Category:
Effects Design
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Remote Worker Location, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-23
$87k-111.3k yearly Auto-Apply 27d ago
Technical Capability Leader (Managing Director)
Rsm 4.4
Remote job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Technical Capability Leader
The Technical Capability Leader is a strategic and operational leader responsible for architecting and driving the Agile discipline capability within the Digital Solutions group. This leader ensures that all delivery disciplines-including Project Management, Scrum Masters, Business Analysis, Quality Assurance, Development, Data, and Solution Support-operate at peak performance and consistency within a Scaled Agile Framework (SAFe) environment. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Technical Capability Leader is accountable for defining success metrics, setting discipline expectations, and holding leaders to the highest standards of quality and delivery. This role must be able to inspire, direct, and hold other leaders accountable.
ESSENTIAL DUTIES:
Organizational and People Leadership
Lead each discipline leader in the development and execution of a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps.
Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery.
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
Mentor and empower high-performing leaders
Process and Standards Management
Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines
Ensure a standardize Agile and SAFe practices across all teams, ensuring consistency in ceremonies, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
Lead process audits and champion compliance with regulatory and security requirements.
Operational Efficiency and Tooling
Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
Measure and report on operational performance, proactively identifying areas for optimization and innovation.
Agile Delivery Enablement
Verify leaders' partner with Scrum masters, Release Train Engineers, and Agile Coaches to ensure teams adhere to SAFe principles and maximize velocity
Champion continuous improvement across Agile ceremonies, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Quality and Continuous Improvement
Establish and track KPIs and metrics to measure discipline performance, including throughput, quality, and automation adoption
Lead process audits to identify and implement improvement opportunities
Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs.
Stakeholder Engagement and Communication
Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
QUALIFICATIONS:
EDUCATION
Bachelor's degree in information technology, Computer Science, or related field
TECHNICAL SKILLS
Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support
Strong understanding of DevOps, CI/CD, and agile metrics
Ability to analyze workflows, identify inefficiencies, and drive measurable improvement
Strategic yet execution-focused, with a passion for operational excellence and innovation
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Strategic thinker able to align delivery capability with measurable business outcomes
Collaborative mindset with a commitment to continuous learning, lean thinking and incremental improvement
Proven success in reducing bottlenecks
EXPERIENCE
Minimum of 15 years' experience managing mulit-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations.
5+ years' experience leading leaders of discipline teams
Proven success implementing and operating within a Scaled Agile or lean portfolio management environment
Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance
MANAGEMENT
Strong people leader with a track record of energizing and developing talent and creating scalable, high-performing teams
Excellent communication, coaching, and change-management skills
PREFERRED REQUIREMENTS
Master's degree preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $199,100 - $353,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$110k-153k yearly est. Auto-Apply 34d ago
Global Tech Mission Director
Pernod Ricard 4.8
Remote job
Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry.
Ready to make a Tech impact? Pernod Ricard is looking for a Tech Transformation Director to lead, coordinate and continuously improve our global Tech transformation strategy, securing the adoption of agile ways of working and positioning Tech as a strategic business partner.
From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities.
Your key missions:
You will:
* Coordinate and harmonize transformation activities across all Tech Office initiatives, ensuring strategic alignment, synergies, and delivery of measurable business value.
* Define and execute the global transformation roadmap for Pernod Ricard Tech, including agile adoption, governance, culture, upskilling, and new ways of working.
* Drive the adoption of product-centric operating models, agile methodologies, and modern engineering practices across the global Tech organization.
* Manage the Tech transformation team, coach transformation officers, and establish transformation governance, metrics, and stakeholder engagement frameworks.
* Act as a catalyst for cultural transformation, helping elevate the Tech function's ability to deliver value and innovation.
If you recognize yourself in the description below, don't wait to apply!
* You have at least 10 years of leadership experience in Tech transformation, strategy consulting, or similar roles in complex matrix environments.
* You have deep expertise in transformation frameworks, agile/lean methodologies, and change management best practices.
* You're experienced in operating model design, organizational change, and capability development.
* You are a strategic thinker with the ability to align long-term technology vision to business priorities.
* You're comfortable engaging with C-level stakeholders, leading diverse teams, and coordinating initiatives across multiple geographies.
* You bring strong communication skills, credibility, and influence to drive change at scale.
* Certifications in Lean, Agile, or Change Management are a plus.
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-01-01
Target End Date:
$86k-136k yearly est. Auto-Apply 11d ago
Technical Account Manager
Cedar 4.3
Remote job
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
The Client Enablement team owns the delivery of Cedar's product and functionality, maintenance of services, and onward growth and expansion. We're seeking a Technical Account Manager (TAM) to lead and manage post-launch initiatives for our clients, from implementing new features and functionality to maintaining and upleveling the overall technical health of the integrations. TAMs are the "Cedarians" who manage all the technical aspects of Cedar's partnership with clients once they have been successfully implemented. To be effective, a TAM at Cedar possesses Solution Architecture, Project Management, and Client Management skills.
Without our Client Solutions team, Cedar doesn't realize its vision of improving the patient financial experience.
Gain further insight into this opportunity by viewing this video featuring the hiring manager:
*******************************************
Skills & Experience
Minimum 2 years professional experience, with 1+ years experience in a client-facing technologist role, driving technical project leadership and/or technical account management in an enterprise or mid-market setting.
Strong technical acumen: analytical capabilities with proficiency in SQL, prior experience working with technical systems (APIs, SSOs, technical integrations, secure file exchanges) and the ability to quickly learn new technologies and systems.
Track record of effectively leading or co-leading outcomes-focused client conversations. Ability to influence stakeholders' decision making and establish credibility as the technical subject matter expert for their service or solution.
Experience communicating clear technical and business requirements to engineering: Understanding client needs, synthesizing requirements, and steering solution design to meet business and operational needs.
Ideally, a background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations.
You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.
Lastly, you should be EXCITED about Cedar's mission of improving the healthcare financial experience.
Responsibilities
Manage the technical aspects of Cedar's relationship with our strategic and mid-market clients
Externally, liaise with operational and technical client stakeholders to drive product adoption and improve integration health.
Internally, serve as the voice of the customer to key organizations - engineering teams, account management and product managers.
Provide technical governance and develop technical account plans.
With leadership support, manage client integration health and mitigate risks. Proactively identify and triage issues, produce plans of action and solution proposals, and work cross-functionally with engineering counterparts for resolution or mitigation. To do so, you will need to groom tickets, stories, or requests.
Partner with Client Managers to build client partnership: QBR planning, expansion strategy, and cross-selling or upselling initiatives.
Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range and Benefits
Salary Range: $123,250 - $145,000
This role is also equity eligible
This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-RD
What do we offer to the ideal candidate?
A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
$123.3k-145k yearly Auto-Apply 6d ago
Technical Account Manager (Remote - USA)
Commvault 4.8
Remote job
Recruitment Fraud Alert
We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does
not
conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at ******************************
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Join our Enterprise Success Team as a Technical Account Manager (TAM)!
As a TAM, you'll serve as a trusted advisor to our Enterprise customers and internal stakeholders, guiding successful post‑sale relationships and ensuring strong value realization. You will act as the central GS1 point of contact for customers, championing their success within Commvault and focusing on technical outcomes, customer success, renewals, and expansions. Success in this role requires teamwork, collaboration, critical thinking, and the ability to adapt to shifting business demands while effectively prioritizing tasks.
We're seeking a TAM who is passionate about helping customers achieve their cyber‑resiliency goals. In this role, you'll build and manage customer relationships, reduce churn, drive expansion, and elevate the customer experience through thoughtful success plans. You will deliver on business challenges, consult on architecture and infrastructure, and enable IT teams to achieve meaningful outcomes with Commvault solutions.
The ideal candidate is highly strategic and works closely with customers to ensure they fully leverage Commvault's capabilities. This role directly influences and is accountable for achieving strong Gross Retention Rate (GRR) and Net Revenue Retention (NRR).
Key Responsibilities:
Customer Relationship Management:
Build and maintain strong strategic relationships with key stakeholders in customer organizations within your assigned book of business.
Serve as the main contact, aligning customer goals with our cyber resiliency solutions.
Regularly meet with customers to review progress, assess needs, and offer tailored cyber resilience guidance.
Drive customer outcomes and demonstrate the return on investment of Commvault's technologies.
Work closely with the wider account team to ensure positive customer outcomes.
Cyber Resiliency Strategy:
Serve as a reliable technical advisor, assisting customers in the sustained implementation and utilization of effective cyber resiliency strategies to safeguard their business. Ensure customer business objectives are aligned with their technical solutions.
Maintain awareness of industry trends, cyber threats, and emerging technologies to offer pertinent insights and recommendations to customers.
Facilitate technical discussions with customer teams to guarantee smooth integration and adoption of solutions that address their sophisticated requirements.
Customer Experience & Advocacy:
Provide exceptional customer experiences through proactive, personalized approach that fosters trust and loyalty.
Serve as an advocate for customers within the company, ensuring their feedback and needs are accurately represented in product development and service enhancements.
Enhance customer advocacy by transforming satisfied customers into case studies, references, and advocates of our solutions.
Act as a liaison between the customer and the broader Commvault ecosystem, including Customer Support, Product Management, Development, Marketing, and Leadership.
Establish relationships with partners and other vendors within the customer ecosystem.
Revenue and Sentiment Management:
Maintain high GRR by fostering strong customer relationships and delivering exceptional results.
Increase NRR through customer expansion efforts, promoting new products and driving revenue.
Monitor strategies with data and metrics, adjusting as needed to achieve retention and growth goals.
Excel at working with customers within a consumption model, ensuring successful onboarding and ongoing success.
Required Skills, Experience and Qualities:
Passion for Customer Success: A commitment to assisting customers in achieving their goals and utilizing Commvault's solutions to their fullest extent.
Team Player: Ability to work collaboratively with internal teams and external partners to support customer success.
Outstanding Collaboration Skills: Strong communication and interpersonal skills to build and maintain relationships with both customers and colleagues.
Critical and Lateral Thinking: The ability to analyze complex situations, think creatively, and develop effective solutions.
Adaptability: Flexibility to handle changing business priorities and the ability to prioritize tasks efficiently.
Project Management: Highly organized with strong project management skills, particularly in a fast-paced and evolving product landscape.
Communication Skills: Ability to communicate effectively in both written and verbal forms in the required language for the role. Critically the ability to understand and translate technical details into business requirements.
Exceptional Presentation Skills: Able to communicate effectively with technical teams and executives, adapting content to suit different audiences.
Experience: 5 or more years of experience in Technical Account and Relationship Management and management of Enterprise-level customers.
Security: Knowledgeable in Cyber Resiliency, Data Management, and Security solutions and principles.
Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and Data Center Technologies, including storage, networking, virtualization, operating systems, and enterprise data systems.
Technical Knowledge: Strong understanding of various aspects of Information Technology: Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.); WAN technologies and TCP/IP networking; Windows/Unix/Netware/Linux OS Platforms; Fiber-Channel (SAN) design methodology; business continuity, disaster recovery, and design methodology; backup and storage management products (Symantec, EMC, IBM); tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.); virtualization and clustering. UNIX and Scripting platform would be a plus.
Travel Requirements: The role requires periodic travel within the designated region, which may include overnight stays.
Preferred Certifications:
Azure AZ900, AWS, GCP, relevant cloud vendor certification
Virtualization certification (Broadcom, Microsoft, OpenShift)
Security certification (Security+, CompTIA)
Previous Commvault certifications
You'll Love Working Here Because:
Continuous professional development, product training, and career pathing.
An inclusive company culture, with the opportunity to join our Employee Resource Groups (ERGs).
Generous benefits supporting your health, financial security, and work-life balance.
Employee Stock Purchase Plan (ESPP) and competitive total rewards.
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#LI-Remote
Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.
Pay Range $72,250 - $140,300 USD
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault's goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to ******************************.
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$72.3k-140.3k yearly Auto-Apply 3d ago
Technical Account Manager
Cardinal Health 4.4
Remote job
Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Job Description
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
Position Summary
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
Role contribution and responsibilities:
Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
Monitors performance and recommends scope, schedule, cost or resource adjustments
Connects short-term demands to long-term implications, in alignment with the supporting business case.
Prioritizes multiple tasks while meeting deadlines
Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
Connects project objectives to broader organizational goals.
Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
Negotiates with stakeholders to obtain the resources necessary for successful project execution.
Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
High level of client contact in an Account Management portfolio approach.
What is expected of you and others at this level
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues
Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc.…) with existing client and develops plans for introducing new solutions through collaborative relationships
Accountabilities in this role
Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
Acts as single technical liaison for the client
Daily interactions with client to assess and advise client needs and requests
Analyze client program, needs and propose solutions and options that provide value to client
Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
Manage client deliverables, timelines, and artifacts
Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
Anticipate client needs and proactively make program recommendations to enhance service value
Perform necessary project administration, project status, and risk, issue management
Qualifications
Master's Degree preferred
3-5 years' experience of client relationship management experience at the account management level preferred
Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
Proficiency in Microsoft Office products preferred
Strong oral and written communication skills, with executive facing presentation experience
Strong project management skills
Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
We will provide you with the computer, technology and equipment needed to successfully perform your job.
You will be responsible for providing high-speed internet.
Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
Download speed of 15Mbps (megabyte per second)
Upload speed of 5Mbps (megabyte per second)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
Anticipated salary range: $105,100-$150,100
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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$105.1k-150.1k yearly Auto-Apply 2d ago
Director, GTM Technology Operations and PMO
Procore Technologies, Inc. 4.5
Remote job
We are seeking an exceptional Director, GTM Technology Operations and PMO, to drive operational excellence and strategic initiaves, in GTM Systems, Data and Process organization. This leadership position will be instrumental in shaping how we scale our operations, optimize processes, and deliver world-class services that power Procore's growth.
In this role, you will be driving the operational arm of the GTM Technology function through rigorous oversight, leading the cross-functional program management of our most critical GTM initiatives. You will act as the bridge between technical execution and business outcomes, ensuring we aren't just delivering features, but delivering business value.
This opportunity can work remotely from any US location, and we are looking for someone to join us immediately.
What You'll Do:
Strategic Partnership & Execution
* Act as a Strategic Partner & Cross-Functional Orchestration: Collaborate with IT delivery leads across Sales, Alliances, Marketing, Finance, and Product. You will align GTM technology priorities to business goals, ensuring cross-functional execution is consistent, on track, and transparent.
* Launch High-Impact Initiatives: Launch and scale strategic programs that accelerate revenue growth and strengthen GTM application delivery capabilities. You will partner with delivery leads to ensure rigorous prioritization and high-performance execution.
* Executive Counsel: Provide executive-level counsel and support through briefing materials, agenda setting, strategic communications, and program orchestration. You will serve as the primary liaison to executive stakeholders, translating technical progress into business impact.
Operational Excellence & Financial Governance
* Own the "Business of IT": Own departmental budgets, OKRs, and utilization metrics. You will drive financial discipline, proactive performance management, and alignment to company objectives, ensuring we are tracking towards the business outcomes our technology initiatives are driving.
* Budget Management: Own the GTM Technology departmental budget. Oversee forecasting, variance analysis, and software licensing optimization to ensure fiscal responsibility.
* Establish Operating Rhythms: Design and maintain operating rhythms (status reports, QBRs, planning sessions) that drive accountability, transparency, and executive alignment across the organization.
* Architect Scalable Frameworks: Architect scalable operational frameworks and lead continuous improvement initiatives to enhance efficiency, enable KPI-driven decision-making, and optimize resource allocation.
Program Delivery & Transformation
* Outcome-Based Metrics & Executive Reporting: Define and implement metrics that measure business outcomes (e.g., revenue velocity, efficiency gains) over mere technical outputs. Create dashboards and deliver regular executive reporting to communicate portfolio health, value realization, and ROI to C-suite and VP-level leaders.
* Cross-Functional Delivery Oversight: Review delivery across Lead-to-Cash systems (CRM, CPQ, Billing, Analytics, and downstream integrations) to ensure seamless operations, trusted data, and transparency across GTM teams.
* Consulting Mindset & Transformation Agent: Identify and resolve GTM process inefficiencies using a consulting mindset to deliver scalable, data-driven solutions with speed and precision. You will act as a transformational agent, bringing an enterprise mindset to scale our processes as Procore grows.
* Change Management: Lead the organizational and cross-functional change management strategy for complex rollouts, ensuring that engineering outputs result in high user adoption and minimal disruption.
* Team Leadership: Recruit, mentor, and lead a high-performing team of Program Managers, Scrum Masters, and IT Operations Analysts, fostering a culture focused on business outcomes through technology.
What You'll Need:
Experience & Education
* Bachelor's degree in Business Administration, Operations Management, Computer Science, or a related field (MBA preferred).
* 15+ years of progressive leadership experience in technology operations, program management, and/or business transformation at enterprise companies.
Leadership & Skills
* GTM Fluency: Strong understanding of the Lead-to-Cash lifecycle and the engineering complexity behind GTM systems (Salesforce, Marketo, Zuora, etc.).
* OKR Mastery: Strong background in OKR methodology and implementation; ability to connect daily tasks to high-level strategic goals.
* Metrics & Measurement: Excellence in performance measurement and metrics tracking. You have key experience and leadership tracking metrics to ensure we are tracking towards the business outcomes our technology initiatives are driving.
* Program Delivery & Communication: Proven experience leading IT PMO teams, in stakeholder management and executive communication.
* Financial Acumen: Deep experience managing large budgets , resource capacity planning, and vendor/contract management in a large-scale IT organization.
Additional Information
Base Pay Range:
174,400.00 - 239,800.00 USD Annual
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$129k-164k yearly est. 6d ago
Sr. Technology Training & Adoption Analyst
Benesch Law 4.5
Remote job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
The salary range for this position is $77K to $99K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$77k-99k yearly 60d+ ago
Technical Director - 2026
Contemporary American Theater Festival 3.2
Remote job
The Contemporary American Theater Festival at Shepherd University is welcoming applications for the position of TechnicalDirector. CATF, leading producer of contemporary plays, is dedicated to telling diverse stories and developing new American theater. The festival premieres or produces multiple plays per season in 3 venues (2 of which perform in rotating repertory). We are committed to supporting the unique needs of new work while fostering an environment of fun and company community. Located an hour from DC, CATF makes its home in one of America's coolest small towns, Shepherdstown, WV.
CATF's Technical Direction Department consists of venue specific TD's who are responsible for realizing the scenic design(s) in their assigned space. TechnicalDirectors will work closely with Festival Management to set the budget for their venues and with the scene shop to schedule, manage, and participate (as able) in the construction of their productions. TechnicalDirectors are supervised by the Festival TechnicalDirector, who assists with build scheduling and materials ordering for all venues. The Technical Direction teams is typically 4 people (three venue TDs, and one Festival TD)
CATF's designs are often realistic and in close proximity to audiences, so attention to detail is essential. Applicants must have knowledge of modern drafting techniques and multiple styles of set construction (carpentry, welding, etc). Some venues perform in rotating repertory so, experience or education in repertory design is an advantage, but not required if the applicant can clearly demonstrate the ability to think proactively about creative, efficient rep solutions. The festival's dedication to incubating new work can mean script and design adjustments throughout the build and tech process. CATF values those who are able to collaborate toward practical and artistically-sound solutions in a time-sensitive environment. Flexibility and positivity are key.
All stages and shops are air conditioned and equipment is well appointed and cared for.
The TechnicalDirector position is seasonal, with remote work starting May 7, and moving to campus around May 21 (flexible). The TD position ends July 12 . All CATF company members are provided free air conditioned housing within walking distance of the theaters and workspaces (also air conditioned) 1-2 meals per day during tech, and free use of University gym, pool, and laundry facilities.
CATF is committed to producing and sharing art in an inclusive, collaborative, anti-racist, and anti-oppressive environment. To learn more about CATF's anti-racist and anti-oppressive values, visit the ARAO website page.
Interested applicants should submit a resume and three references (either with your resume, OR in the box below) along with a relevant portfolio (website, PDF, or Shared Drive link). Interviews typically begin in late January and continue through the spring; this posting will remain open until the position(s) have been filled.
Please visit ************ to learn more about us and our upcoming summer season.
CATF is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationality, ethnicity, Veteran, or ability status. CATF makes hiring decisions based solely on qualifications, merit, and business needs at the time. If you have any questions or need assistance completing the application, please email us at *************.