Average Salary
$112,900
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
56,808
Job Openings

Technical Expert Careers

Technologically savvy individuals possessing excellent analytical and problem-solving skills might find being technical expert to be a very rewarding career. The primary responsibilities of a technical expert include, but are not limited to, providing hardware and software support within an organization, training customers and staff on applications and products within the environment, management of the applications, both web-based and standard, within the environment, and responding to email and chat inquiries from staff regarding issues with hardware and applications.

Technical experts generally work within an office environment. Organizations reliant on 24/7 support operations often have some technical experts working overnight shifts, swing shifts, or they will utilize an on-call rotation. Technical experts are expected to have considerable knowledge about the hardware and applications they support, as well as the interpersonal and communication skills necessary to help users navigate problems and solve issues.

Technical experts often have a minimum of a bachelor's degree in information technology or a comparable field, but an advanced degree is not necessarily a requirement for individuals possessing previous experience or the employer's desired skill set. The average reported annual salary for a technical expert is approximately $116,000/year, with job growth in the U.S predicted to increase by 8-10% by 2028. However, this figure can vary significantly depending upon academic qualification, having previous experience, and possession of the aforementioned skills.

There is more than meets the eye when it comes to being a technical expert. For example, did you know that they make an average of $54.28 an hour? That's $112,900 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Technical Expert Do

There are certain skills that many technical experts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a technical expert, we found that a lot of resumes listed 19.5% of technical experts included technical support, while 16.7% of resumes included customer service, and 6.4% of resumes included technical assistance. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the technical expert job title. But what industry to start with? Most technical experts actually find jobs in the technology and retail industries.

How To Become a Technical Expert

If you're interested in becoming a technical expert, one of the first things to consider is how much education you need. We've determined that 53.2% of technical experts have a bachelor's degree. In terms of higher education levels, we found that 10.9% of technical experts have master's degrees. Even though most technical experts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a technical expert. When we researched the most common majors for a technical expert, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on technical expert resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a technical expert. In fact, many technical expert jobs require experience in a role such as customer service representative. Meanwhile, many technical experts also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$112,900
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
56,808
Job Openings

Technical Expert Career Paths

Top Careers Before Technical Expert

Cashier
9.1 %

Top Careers After Technical Expert

Technical Expert Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Technical Expert

Technical Experts in America make an average salary of $112,900 per year or $54 per hour. The top 10 percent makes over $152,000 per year, while the bottom 10 percent under $83,000 per year.
Average Salary
$112,900
Find Your Salary Estimate
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Best Paying Cities For Technical Experts

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range105k - 176k$136k$136,285
New York, NY
Salary Range105k - 169k$134k$133,904
Washington, DC
Salary Range100k - 163k$128k$127,982
South Brunswick, NJ
Salary Range94k - 152k$120k$119,661
Seattle, WA
Salary Range84k - 157k$115k$114,915
Milford, MA
Salary Range87k - 138k$110k$109,987
Austin, TX
Salary Range85k - 139k$109k$109,198
Philadelphia, PA
Salary Range84k - 136k$107k$107,073
Reston, VA
Salary Range83k - 136k$107k$106,747
Stamford, CT
Salary Range82k - 132k$105k$104,515
Hillsboro, OR
Salary Range74k - 135k$101k$100,969
Fond du Lac, WI
Salary Range69k - 128k$95k$94,663
Miami, FL
Salary Range73k - 120k$95k$94,568
Allen Park, MI
Salary Range71k - 124k$94k$94,217
Bentonville, AR
Salary Range69k - 123k$93k$92,561
Atlanta, GA
Salary Range70k - 121k$92k$92,343
Dublin, OH
Salary Range68k - 117k$90k$89,832
Chicago, IL
Salary Range66k - 119k$89k$89,185
Morrisville, NC
Salary Range67k - 111k$87k$86,762
Phoenix, AZ
Salary Range64k - 112k$85k$85,199
$64k
$176k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Executive Technical Leader (Stem Technical Leader)-Expert Level (Fort Meade Location)
National Security Agency (NSA)
08/04/2021
$144,12808/04/2021
Tech/Feature Lead : Angular Expert/Tech Lead for Cut (3870132)
Accenture Contractor Jobs
07/22/2021
$62,10007/22/2021
Remote SR. Fire Zone Technology Expert-Smart Buildings
Siemens
06/15/2021
$82,51806/15/2021
Technical Process Expert
Randstad
03/25/2021
$129,39403/25/2021
Technology Expert II
City and County of San Francisco
03/24/2021
$119,86003/24/2021
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Technical Expert Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Technical Expert. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Technical Expert Resume

At Zippia, we went through countless Technical Expert resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Technical Expert Resume Examples And Templates

Technical Expert Demographics

Gender

male

72.0 %

female

23.2 %

unknown

4.8 %

Ethnicity

White

61.3 %

Hispanic or Latino

14.5 %

Black or African American

10.7 %

Foreign Languages Spoken

Spanish

34.8 %

Arabic

9.8 %

Russian

6.5 %
Show More Technical Expert Demographics

Technical Expert Education

Majors

Business
19.2 %

Degrees

Bachelors

53.2 %

Associate

18.1 %

Masters

10.9 %

Top Colleges for Technical Experts

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
Show More Technical Expert Education Requirements

Online Courses For Technical Expert That You May Like

Learn How to Fix Wi-Fi, Computer, and Networking problems!
udemy
4.2
(755)

Troubleshooting tips that help you understand how to approach technology problems and tools for fixing them successfully...

Technical Support Fundamentals
coursera

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program...

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
3.9
(411)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Technical Expert

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of technical experts listed technical support on their resume, but soft skills such as customer-service skills and listening skills are important as well.

  • Technical Support, 19.5%
  • Customer Service, 16.7%
  • Technical Assistance, 6.4%
  • Technical Knowledge, 6.1%
  • Technical Solutions, 5.2%
  • Other Skills, 46.1%
  • See All Technical Expert Skills

Best States For a Technical Expert

Some places are better than others when it comes to starting a career as a technical expert. The best states for people in this position are New York, California, Maryland, and New Jersey. Technical experts make the most in New York with an average salary of $132,282. Whereas in California and Maryland, they would average $123,966 and $122,222, respectively. While technical experts would only make an average of $119,407 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Technical Expert Jobs:
1,854
Highest 10% Earn:
$202,000
Location Quotient:
1.2
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maryland

Total Technical Expert Jobs:
1,017
Highest 10% Earn:
$190,000
Location Quotient:
1.33
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Technical Expert Jobs:
302
Highest 10% Earn:
$196,000
Location Quotient:
1.5
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Technical Experts

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Top Technical Expert Employers

1. Staples
4.6
Avg. Salary: 
$119,935
Technical Experts Hired: 
548+
2. Verizon Communications
4.7
Avg. Salary: 
$118,688
Technical Experts Hired: 
370+
3. Walmart
4.8
Avg. Salary: 
$121,844
Technical Experts Hired: 
106+
4. Support.com
4.1
Avg. Salary: 
$65,519
Technical Experts Hired: 
100+
5. Social Security Administration
4.6
Avg. Salary: 
$139,510
Technical Experts Hired: 
63+
6. Dell
4.8
Avg. Salary: 
$107,344
Technical Experts Hired: 
32+

Technical Expert Videos

Updated August 18, 2021