Technologically savvy individuals possessing excellent analytical and problem-solving skills might find being technical expert to be a very rewarding career. The primary responsibilities of a technical expert include, but are not limited to, providing hardware and software support within an organization, training customers and staff on applications and products within the environment, management of the applications, both web-based and standard, within the environment, and responding to email and chat inquiries from staff regarding issues with hardware and applications.

Technical experts generally work within an office environment. Organizations reliant on 24/7 support operations often have some technical experts working overnight shifts, swing shifts, or they will utilize an on-call rotation. Technical experts are expected to have considerable knowledge about the hardware and applications they support, as well as the interpersonal and communication skills necessary to help users navigate problems and solve issues.

Technical experts often have a minimum of a bachelor's degree in information technology or a comparable field, but an advanced degree is not necessarily a requirement for individuals possessing previous experience or the employer's desired skill set. The average reported annual salary for a technical expert is approximately $116,000/year, with job growth in the U.S predicted to increase by 8-10% by 2028. However, this figure can vary significantly depending upon academic qualification, having previous experience, and possession of the aforementioned skills.

What Does a Technical Expert Do

There are certain skills that many technical experts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

Learn more about what a Technical Expert does

How To Become a Technical Expert

If you're interested in becoming a technical expert, one of the first things to consider is how much education you need. We've determined that 53.2% of technical experts have a bachelor's degree. In terms of higher education levels, we found that 10.9% of technical experts have master's degrees. Even though most technical experts have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Technical Expert

Technical Expert Career Paths

Average Salary for a Technical Expert

Technical Experts in America make an average salary of $120,223 per year or $58 per hour. The top 10 percent makes over $162,000 per year, while the bottom 10 percent under $88,000 per year.
Average Technical Expert Salary
$120,223 Yearly
$57.80 hourly
$88,000
10 %
$120,000
Median
$162,000
90 %

What Am I Worth?

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How To Become a Technical Expert
How To Become a Technical Expert Career Overview

States With The Most Technical Expert Jobs

Mouse over a state to see the number of active technical expert jobs in each state. The darker areas on the map show where technical experts earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Technical Expert Jobs By State

RankStateNumber of JobsAverage Salary
1Texas2,989$108,317
2California2,880$133,603
3Florida1,889$84,392
4New York1,854$133,933
5Illinois1,526$107,040
6Pennsylvania1,407$118,747
7North Carolina1,346$94,104
8Georgia1,312$92,795
9New Jersey1,172$121,717
10Ohio1,128$106,149
11Maryland1,017$112,257
12Virginia1,011$130,057
13Michigan928$113,239
14Colorado913$87,537
15Minnesota829$99,299
16Massachusetts707$108,068
17Wisconsin700$113,172
18Indiana684$97,063
19Tennessee650$98,004
20Arizona630$99,199
21Missouri587$106,824
22Alabama557$101,725
23South Carolina472$106,088
24Washington472$112,775
25Connecticut449$114,398
26Utah403$99,566
27Kentucky388$106,247
28Oregon368$109,922
29Iowa359$93,628
30Kansas344$95,268
31Arkansas338$108,699
32Nevada286$113,707
33New Hampshire284$99,953
34Oklahoma283$103,599
35Nebraska274$90,387
36Louisiana266$106,645
37Idaho261$98,480
38New Mexico236$99,903
39Montana209$96,560
40Vermont190$116,712
41Mississippi186$89,334
42Delaware175$114,202
43Hawaii165$107,536
44West Virginia147$97,421
45Maine145$109,997
46North Dakota135$121,567
47Alaska135$111,164
48South Dakota119$101,017
49Wyoming108$96,277
50Rhode Island104$121,544

Technical Expert Education

Technical Expert Majors

19.2 %

Technical Expert Degrees

Bachelors

53.2 %

Associate

18.1 %

Masters

10.9 %

Top Colleges for Technical Experts

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571

Top Skills For a Technical Expert

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.1% of technical experts listed customer satisfaction on their resume, but soft skills such as customer-service skills and listening skills are important as well.

  • Customer Satisfaction, 7.1%
  • Technical Problems, 6.9%
  • Technical Troubleshooting, 6.8%
  • Switches, 6.4%
  • Technical Assistance, 6.2%
  • Other Skills, 66.6%

Choose From 10+ Customizable Technical Expert Resume templates

Zippia allows you to choose from different easy-to-use Technical Expert templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Technical Expert resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
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Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume
Technical Expert Resume

Technical Expert Demographics

Technical Expert Gender Distribution

Male
Male
77%
Female
Female
23%

After extensive research and analysis, Zippia's data science team found that:

  • Among technical experts, 22.9% of them are women, while 77.1% are men.

  • The most common race/ethnicity among technical experts is White, which makes up 59.2% of all technical experts.

  • The most common foreign language among technical experts is Spanish at 34.8%.

Work Experience Programs For Technical Experts

Virtual work experience programs replicate work at top companies and help you gain the skills to be successful when applying and working there. In only a few hours, learn the relevant tools necessary to complete a typical work day at that company. Virtual work experience programs are 100% free, open-access, and self-paced. No experience or application is required!

Global Private Bank Program

Company: JPMorgan Chase

Cost: Free

Duration: 4.5-6 hours

Software Engineering Program

Company: Blackbird Australia

Cost: Free

Duration: 5-10 hours

Advanced Software Engineering Program

Company: Walmart India

Cost: Free

Duration: 3.5-4 hours

Product Design Program

Company: Accenture North America

Cost: Free

Duration: 4 hours

Software Engineering Program

Company: J.P. Morgan

Cost: Free

Duration: 5 hours

Technology Program

Company: Deloitte Australia

Cost: Free

Duration: 3-5 hours

Intro to Software Engineering Program

Company: Cisco

Cost: Free

Duration: 4.5-5 hours

Data Analytics Program

Company: KPMG AU

Cost: Free

Duration: 2-3 hours

Technical Interview Prep Program

Company: Girls Who Code

Cost: Free

Duration: 5-6 hours

Advanced Software Engineering Program

Company: Walmart USA

Cost: Free

Duration: 3.5-4 hours

Online Courses For Technical Expert That You May Like

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IT Support Technical Skills Helpdesk
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Technical Support Case Studies Capstone
edX (Global)

In this Capstone, you will demonstrate your ability to perform in an Information Technology (IT) Support role by applying your new knowledge to real-world situations. You will practice analyzing user help requests and troubleshooting various issues that a Tech Support role would encounter. You’ll demonstrate your knowledge of hardware, software, networking, security, and cloud computing – all areas with which a tech support role interacts regularly. You'll also showcase your knowledge and...

Show More Technical Expert Courses
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Best States For a Technical Expert

Some places are better than others when it comes to starting a career as a technical expert. The best states for people in this position are New York, California, Virginia, and New Jersey. Technical experts make the most in New York with an average salary of $133,933. Whereas in California and Virginia, they would average $133,603 and $130,057, respectively. While technical experts would only make an average of $121,717 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Technical Expert Jobs:
1,854
Highest 10% Earn:
$183,000
Location Quotient:
1.2

2. North Dakota

Total Technical Expert Jobs:
135
Highest 10% Earn:
$164,000
Location Quotient:
1.21

3. Vermont

Total Technical Expert Jobs:
190
Highest 10% Earn:
$159,000
Location Quotient:
2.06
Full List Of Best States For Technical Experts

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Top Technical Expert Employers

Most Common Employers For Technical Expert

RankCompanyAverage SalaryHourly RateJob Openings
1Apple$158,631$76.2631
2Walmart$150,694$72.45108
3Telvista US$143,983$69.2223
4Applied Materials$137,417$66.0710
5SAP$135,061$64.9318
6Ford Motor$134,457$64.6414
7EcoMotors$132,162$63.5414
8SupportSpace, Inc.$132,162$63.5410
9Best Buy$126,054$60.6018
10Alorica$125,939$60.5526

Technical Expert Videos