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Technical expert hiring summary. Here are some key points about hiring technical experts in the United States:
Here's a step-by-step technical expert hiring guide:
Technical experts are professionals who are responsible for managing technical programs and products of a technology-based company by providing customer service, staff training, and web development. They must provide technical support on products and current issues through phone calls or face-to-face customer end support. They must conduct technical assistance to help solve operational problems faced by customers while train users to operate automation and communications equipment. They must also research for costing-effective and new technologies while coaching employees on selling those new technologies.
First, determine the employments status of the technical expert you need to hire. Certain technical expert roles might require a full-time employee, whereas others can be done by part-time workers or contractors.
You should also consider the ideal background you'd like them a technical expert to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a technical expert that fits the bill.
This list shows salaries for various types of technical experts.
| Type of Technical Expert | Description | Hourly rate |
|---|---|---|
| Technical Expert | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $42-77 |
| Desktop Support Technician | A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system... Show more | $15-25 |
| Desk Support Technician | A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information... Show more | $12-29 |
Including a salary range in the technical expert job description is a good way to get more applicants. A technical expert salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.
For example, the average salary for a technical expert in Iowa may be lower than in New York, and an entry-level engineer typically earns less than a senior-level technical expert. Additionally, a technical expert with lots of experience in the field may command a higher salary as a result.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $143,595 | $69 |
| 2 | New York | $134,124 | $64 |
| 3 | Virginia | $131,589 | $63 |
| 4 | New Jersey | $121,655 | $58 |
| 5 | District of Columbia | $121,079 | $58 |
| 6 | Pennsylvania | $119,201 | $57 |
| 7 | Washington | $113,822 | $55 |
| 8 | Michigan | $113,375 | $55 |
| 9 | Alaska | $112,555 | $54 |
| 10 | Maryland | $111,917 | $54 |
| 11 | Texas | $108,993 | $52 |
| 12 | Arkansas | $108,123 | $52 |
| 13 | Missouri | $108,042 | $52 |
| 14 | Massachusetts | $108,014 | $52 |
| 15 | Illinois | $107,454 | $52 |
| 16 | Ohio | $104,438 | $50 |
| 17 | New Mexico | $100,305 | $48 |
| 18 | Utah | $99,031 | $48 |
| 19 | North Carolina | $95,513 | $46 |
| 20 | Iowa | $94,323 | $45 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Apple | $158,631 | $76.26 | 34 |
| 2 | Walmart | $150,694 | $72.45 | 30 |
| 3 | McKinsey & Company Inc | $147,503 | $70.91 | 29 |
| 4 | $144,883 | $69.66 | 215 | |
| 5 | Point72 | $140,889 | $67.74 | 9 |
| 6 | Compass SLS and ILS | $139,227 | $66.94 | 4 |
| 7 | Nike | $138,924 | $66.79 | 17 |
| 8 | Boston Consulting Group | $138,440 | $66.56 | 6 |
| 9 | Applied Materials | $137,417 | $66.07 | 46 |
| 10 | SAP | $135,061 | $64.93 | 43 |
| 11 | Ford Motor | $134,457 | $64.64 | 85 |
| 12 | Hewlett Packard Enterprise | $133,387 | $64.13 | 35 |
| 13 | BTS Software Solutions | $133,012 | $63.95 | 4 |
| 14 | MLC CAD Systems | $132,648 | $63.77 | |
| 15 | Honda | $132,489 | $63.70 | 7 |
| 16 | Allianz of America, Inc. | $132,180 | $63.55 | |
| 17 | Jacobs Enterprises | $132,174 | $63.55 | 59 |
| 18 | Serco | $132,162 | $63.54 | |
| 19 | CNH Industrial | $132,162 | $63.54 | 7 |
| 20 | EcoMotors | $132,162 | $63.54 |
A good technical expert job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a technical expert job description:
To find the right technical expert for your business, consider trying out a few different recruiting strategies:
To successfully recruit technical experts, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
Sometimes, it's not enough to interview technical expert candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect technical expert candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
After that, you can create an onboarding schedule for a new technical expert. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Hiring a technical expert comes with both the one-time cost per hire and ongoing costs. The cost of recruiting technical experts involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of technical expert recruiting as well the ongoing costs of maintaining the new employee.
The median annual salary for technical experts is $120,223 in the US. However, the cost of technical expert hiring can vary a lot depending on location. Additionally, hiring a technical expert for contract work or on a per-project basis typically costs between $42 and $77 an hour.