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  • 4.5

    Technical Support Representative (Remote)

    Brivo
    Technical Support Representative Job, Remote or Bethesda, MD
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    Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. As a Technical Support Representative, you will interact with Brivo s customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and application, and third-party products support. Brivo is the original innovator of cloud-based physical security solutions for commercial buildings.
    Mid Level
    30d ago
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  • Remote Telehealth LMFT - NY State Job - Commack, NY

    Che Services
    Remote Support Technician Job, Remote or Commack, NY
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    provides superior behavioral health services and is currently focusing on providing remote telehealth and telemedicine services to a diverse population of adults in the community. Therefore, CHE's flexibility part-time and full time options are the perfect complement to your professional and/or personal commitments that offers a steady and consistent income. Free CEU's as CHE is an APA-accredited company
    Full Time
    Part Time
    Junior Level
    Offers Benefits
    Masters Required
    New
    7d ago
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  • Customer Support Technician - Permanently Remote

    Avolution
    Customer Support Technician Job, Remote or McLean, VA
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    With offices in the US, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing 20-year-old Enterprise Architecture Software company. As a Customer Support Technician, you should be tech-savvy with customer service experience.
    Junior Level
    Offers Benefits
    Bachelors Required
    19d ago
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  • 4.1

    TeleRadiology 100% Remote

    The Medicus Firm
    Remote Support Technician Job, Remote or Omaha, NE
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    7 on 7 off: enjoy the flexibility and more time with family and friends: 8-hour shifts Focus is night shifts: we also desire someone just to cover a call schedule and take cases when volume gets high, and will pay $200k for the call per/yr
    Junior Level
    New
    6d ago
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  • Buyer Integrator (or) Ariba Technical expert

    Agiletek Solution LLC
    Technical Expert Job in Ashburn, VA
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    Your history as a senior SAP technical expert with a focus on the SAP MM module, and specifically how it supports supply chain / direct material procurement, is essential.
    Mid Level
    12d ago
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  • 3.9

    Information Technology Expert (SME)

    Netcentrics Corporation
    Technical Expert Job in Arlington, VA
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    Location : Arlington, VA (Pentagon) Title: Information Technology Expert (SME) Responsibilities: Serve as the Information Technology Expert (SME) for the NetCentrics information technology (IT) support efforts for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP)
    Senior Level
    Bachelors Required
    43d ago
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  • Network Customer Support Engineer

    FYI-for Your Information, Inc.
    Customer Support Engineer Job, Remote or Washington, DC
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    , who will be based out of Washington, DC. Work with and coordinate effectively with all members of the Customer Support team, other teams, as well as vendors in order to ensure swift resolution of customer issues.
    Junior Level
    14d ago
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  • 4.4

    REMOTE Software Support Specialist - $65k (Client Facing, SaaS)

    Cybercoders
    Software Support Specialist Job, Remote or Washington, DC
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    *** Matt Abbasfard - Lead Recruiter - CyberCoders REMOTE Software Support Specialist - $65k (Client Facing, SaaS) 401k So, if you are a REMOTE Software Support Specialist - $65k (Client Facing, SaaS) with experience, please apply today!
    Junior Level
    Offers Benefits
    New
    7d ago
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  • 4.8

    Enterprise IT Training Specialist

    Accenture Federal Services-National Security Portfolio
    Information Technology Specialist Job in McLean, VA
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    Accenture Federal Services has an exciting opportunity for a self-motivated and accomplished Enterprise IT Training Specialist to join our Engineering team. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions. Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
    Senior Level
    Bachelors Required
    19d ago
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  • 4.1

    Public Health/Technical Expert Lead I (Remote)

    JBS International
    Technical Expert Job, Remote or Atlanta, GA
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    Work with other TELs, the project's senior management team, and JBS client to identify trends in TA needs, analyze which types of TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes. Maintain professional expertise in content area, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TELs, senior management, our clients, and other JBS staff as appropriate. The TEL coaches, and guides staff in the support and implementation of effective, high quality TA and communicates with the JBS client per the established project guidelines. The Public Health/Technical Expert Lead (TEL) is the in-house content expert for an assigned group of grantees and, in collaboration with other TELs and project leadership, responsible for ensuring the design and delivery of all technical assistance (TA) and deliverables for JBS projects.
    Senior Level
    Masters Preferred
    Bachelors Required
    9d ago
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  • 4.6

    IT Applications Specialist - Tax

    Aldi
    Information Technology Specialist Job, Remote or Aurora, IL
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    This role is eligible to participate in ALDI s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week). Perform within ALDI Acts competencies as outlined below. Full-Time Aurora, IL Participates in the overall Information Technology Infrastructure Library (ITIL) service management processes for software and hardware solutions.
    Full Time
    Junior Level
    18d ago
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  • 4.6

    Field Support Technician

    Aerotek
    Field Support Technician Job in Purcellville, VA
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    Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. Aerotek is an Allegis Group company, the global leader in talent solutions. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.
    Junior Level
    New
    1d ago
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  • Tier II Technician

    Hamdan Resources
    Technician Support Tier Job in Chantilly, VA
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    Hamdan Resources, LLC is committed to hiring and retaining a diverse workforce. This is an on-site role in Chantilly, VA.
    Senior Level
    Bachelors Required
    New
    5d ago
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  • 3.8

    USAID/Ukraine, Financial Sector Technical Expert

    PM Consulting Group
    Technical Expert Job, Remote or North Salt Lake, UT
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    In support of USAID PMCG is seeking a Ukrainian Financial Sector Technical Expert national to serve as a team member for USAID s work in the financial sector, assisting with all aspects of the Mission s financial sector portfolio. Under the guidance of the Deputy Director or his/her designee, the Technical Expert will provide support in implementing and monitoring the Mission s financial sector portfolio, which includes financial-sector related contracts and/or grants, and/or loan guarantee programs with the Development Finance Corporation (DFC). The Technical Expert will undertake some or all (but are not necessarily limited to) the following: The Technical Expert will work in the USAID Ukraine Office of Economic Growth OEG) under the supervision of the Deputy Director or his/her designee.
    Junior Level
    13d ago
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  • 4.6

    Technical Support Representative

    Kelly Connect
    Technical Support Representative Job in Chantilly, VA
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    Job Descriptionob Description Overview Are You Looking for What’s Next in Your Career? New Job New Beginning New You Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. What Your Virtual Work Environment Looks Like A private workspace with locked door in your permanent residence Quiet environment free of background noise and interruptions A secure workspace free from cell phones/video devices Arrangements for dependent care and other obligations What You’ll Love About Us Starting pay of $16.50 with increased compensation to $17.33 within first 60 days of production ( Based on performance and attendance metrics) Earning potential up to $19.83 after successful advancement through second level queues Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website . Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams What We’ll Love About You Regular, consistent, and punctual attendance Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary Must be able to work a shift between the hours of 8am – 1am ET. Your shift will be determined based on business need and will be confirmed at the time of offer Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers Possess a strong work ethic with a stable work history Great communication skills Desire a long-term career with growth Openness to feedback and willingness to improve Familiarity with iOS and/or MacOS, or comparable technology, is preferred Responsibilities You’ll interact with up to 5 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need . You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs. Locating music, apps, and movies on various devices Billing issues Fraud management Product feature inquiries Resolving username and password difficulties Troubleshooting email, wi-fi connectivity and web browser issues Navigating customers through various apps Data back-up, sharing & synchronization troubleshooting Verifying proper hardware and software configuration and set up Diagnosing and resolving issues including internet connectivity, email, application downloads, and more Qualifications High School Diploma or GED Must be 18 years or older except where prohibited by law Minimum 6 months of customer service experience Legal authorization to work in the US High speed internet services #zr
    Full Time
    Junior Level
    Offers Benefits
    High School Diploma Required
    18d ago
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  • Information Technology/Jira Specialist

    Insequence, Inc.
    Information Technology Specialist Job in Springfield, VA
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    At InSequence, we engineer outcomes for your most demanding technology problems. We hire talented professionals to bridge the technology gap between desired business results and actual implementation. Organizations often face a technology gap between getting a software solution and having it meet a desired business goal. InSequence closes that gap with engineered products and managed services that bridge IT expenditure and their organization goals. Our clients range from large government agencies to enterprises that utilize vast amounts of technology and data. They turn to us for our proven solutions and engineering mindset to manage technology that is predictable, scalable, and reliable. Overall Assignment Description : The CIO-T/TF/TFD requires Planning, Policy and Business Analyst Level 4 support to AWP program. The contractor shall provide services to ensure recommended technology and capabilities meet community IT standards and are consistent with services in use across NGA and the community. The frequency of occurrence of the below-listed requirements are weekly, unless otherwise stated. Specifically, the contractor shall: Duties may include : Execute the agile release management lifecycle which includes daily scheduling, coordinating, and the management of releases every 8 weeks across the enterprise for all customer facing external websites on all domains (Top Secret, Secret and Unclassified). Maintain and track Agile development schedule in an appropriate project management capability (e.g. Redmine, JIRA, etc.). Manage and lead client software release leveraging Agile processes, tools and templates. Decompose customer requests into features. Define and document acceptance criteria for each story clearly. Work closely with Government stakeholders to effectively manage customer expectations for all software releases. Work directly with internal and external stakeholders, including senior staff and department managers, to ensure successful translation of requirements into high-quality product deliverables. Track action items and actively identify and mitigate risks. Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Manage relationships and coordinate work between different teams at different locations. Conduct release readiness reviews, backlog grooming sessions, release planning events, milestone reviews, and business go/no-go decisions. Formulate and translate user or functional requirements and mission needs into technical terminology and specifications. Maintain the release schedule and program road map for all core services and ensure alignment across key partners and programs. Ensure traceability between requirements, features and user stories. Review test cases against stories’ acceptance criteria. Assist in maintaining configuration management of product backlog. Skills and Experience: Required Demonstrated experience in Agile Release Management including planning and/or management of release schedule and activities. Demonstrated experience applying Agile software practices and/or software development lifecycle. Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability/tools documentation. PMI Project Management Professional (PMP) Certification or Agile Certification. Desired Minimum of 1 year experience working with Redmine and JIRA applications. Perks: 100% Employer paid healthcare, dental, and vision insurance 5% 401k match Profit Sharing & Stock Options 3 weeks of PTO Continuous training & education InSequence Inc. is an Equal Opportunity Employer InSequence Inc. COVID-19 Vaccination Policy requires an employee to be fully vaccinated or an approved accommodation/exemption for a disability/medical condition or religious belief. An approved accommodation requires weekly testing. We participate in the E-Verify Employment Verification Program. Powered by JazzHR ZHXZOU6Mg8
    Junior Level
    Offers Benefits
    14d ago
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  • Technical Support Representative (2022-0148)

    Acclaim Technical Services
    Technical Support Representative Job in McLean, VA
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    Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. to join our Mission Technology Division working in McLean, VA.
    Junior Level
    48d ago
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  • 4.1

    ScienceLogic SME - REMOTE

    MKS2 Technologies
    Remote Support Technician Job, Remote or Washington, DC
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    MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients.
    Mid Level
    13d ago
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  • NOC / IT Support and various Engineering disciplines - EV Charging Infrastructure Support (Full Benefits Package)

    Akkodis
    Technical Support Engineer Job in Reston, VA
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    These full-time support roles with a 4x10 coverage schedule require a full and hybrid presence in the Reston, VA area. near the Reston, VA area through Akkodis.
    Full Time
    Senior Level
    Offers Benefits
    Bachelors Preferred
    8d ago
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  • 3.7

    Technical Specialist - Mid-Level - High- REMOTE Role

    Ark Solutions, Inc.
    Technical Specialist Job, Remote or Raleigh, NC
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    Job DescriptionARK solutions is looking for an On-Premise and Online M365 SharePoint Architect / Developer which is critical to maintaining, building the following systems and projects: ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ***The candidate will need to come onsite the first day to collect equipment. client is seeking an On-Premise and Online M365 SharePoint Architect / Developer which is critical to maintaining, building the following systems and projects: client's, Connect client Traffic Counts System, Route Changes, Workzone Flagger, Power BI / Tableau dashboards, Posted Roads SharePoint workflow, and Power Automate development for Traffic team. This position is critical for the Web Systems team to deliver on its mandate of building and maintaining collaborative solutions for client customers. Must have experience building solutions with Nintex Workflows, JavaScript (including VueJS/React), proficient in SharePoint Search web parts. Good experience with M365 SharePoint Online in the government cloud (GCC), SharePoint Permissions, Power Automate workflow development. Ability to advise development with Front end tools including Vue, React, jQuery, CSS, HTML, and Tailwind for component design/development. Experience with Nintex and SharePoint Designer workflows. Ability to work directly with business customers to gather requirements, facilitate testing, and triage/support user and system issues. Skill Required / DesiredAmountof ExperienceSharePoint Online and SharePoint On-Premise Required 8YearsSharePoint Lists, Site Columns, Content types Required8YearsNintex Workflow Required6YearsPower Automate Flow Required2YearsSharePoint Government Cloud (GCC) Required2YearsCSS Required8YearsVue.js Required2YearsReact.js Required2Years
    Mid Level
    9d ago
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  • 4.1

    MBSE and Req Mgt SME - Remote

    Sabel Systems
    Remote Support Technician Job, Remote or Dayton, OH
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    Sabel Systems is committed to the health and safety of all employees and encourages the COVID vaccination. Sabel Systems Technology Solutions, LLC is a leading solution provider for innovative and agile Digital Engineering and Acquisition Technical Stack design, implementation, and support.
    Junior Level
    18d ago
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  • 4.3

    Senior Support Tech Lead

    Britecore
    Senior Support Technician Job, Remote or Austin, TX
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    BriteCore is a fully managed administration platform for insurance companies.
    Mid Level
    Senior Level
    Offers Benefits
    30d ago
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  • 4.2

    IT Cloud Governance SME

    Knack Solutions
    Information Technology Technician Job, Remote or Boston, MA
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    The Enterprise Technology Operations group is seeking an IT Cloud Governance Subject-Matter-Expert.
    Senior Level
    33d ago
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  • 3.9

    IT Specialist

    Plus Communications
    Information Technology Specialist Job, Remote or Arlington, VA
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    PLUS Communications is looking for a Junior IT Project Manager to join its growing team. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS Communications is a full-service communications firm based in Arlington, Virginia.
    Junior Level
    Offers Benefits
    New
    4d ago
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  • 4.6

    Call Center

    Heart and Vascular Care Inc.
    Call Center Technician Job, Remote or Cumming, GA
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    Heart and Vascular Care is a privately owned cardiology practice that places a priority on compassionate patient care and service. We currently have an exciting opportunity for a medical call center representative to join our team!
    Junior Level
    Offers Benefits
    12d ago
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  • 4.3

    IT Support Center Coordinator

    Vail Resorts
    Technical Support Coordinator Job, Remote or Avon, CO
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    is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems and escalating when necessary as well as other duties as assigned by the IT Team.
    Full Time
    Junior Level
    Offers Benefits
    31d ago
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  • 3.7

    Product Support Specialist

    Aston Carter
    Technical Support Trainer Job, Remote or Seattle, WA
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    Office location: Seattle, WA product support experience is a MUST At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Please Note: Scammers are posing as Aston Carter.
    Full Time
    Mid Level
    Offers Benefits
    New
    1d ago
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  • 4.9

    Field Support Technician

    Mantech International Corporation
    Field Support Technician Job in McLean, VA
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    At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community. Currently, ManTech is seeking a motivated, career and customer-oriented Field Service Technician to serve on a team of IT support professionals responsible for troubleshooting and repairing hardware equipment .
    Entry Level
    Junior Level
    Bachelors Required
    10d ago
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  • 4.3

    CALL CENTER

    Prestige Services Corp
    Call Center Technician Job, Remote or Avon Park, FL
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    Job Description• DOCUMENTATION IN REGULATION•REMOTE WORK (FROM HOME)•FULL TIME (MONDAY TO MONDAY)•EXPERIENCE IN CALL CENTER•KNOWLEDGE IN AIR CONDITIONING SERVICE•BILINGUAL (ENGLISH 100% - SPANISH 100%)• IMMEDIATE AVAILABILITY $15 PER HOUR
    Full Time
    Junior Level
    15d ago
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  • Call Center

    Co Dept of Revenue (CDOR)
    Call Center Technician Job, Remote or Denver, CO
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    This remote position is for a year long contract within an agency to provide the below: Need to exercise judgment in selecting the most appropriate guideline from many alternatives to best fit the customer’s need for driver's license reinstatement. Interpret and evaluates all available information in order to resolve problems. Answer question and provide the customer the proper services needed for each individual situation. Provide customer’s reinstatement information tailor made to their specific situation, recognizing each customer’s record and/or needs is unique and different from every other record. Full time Teleworker, needs own Internet service.
    Full Time
    Junior Level
    16d ago
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  • 3.7

    Tech Support Representative

    Gpac
    Technical Support Representative Job, Remote or Allentown, PA
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    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Broadband CSR / Tech Support Representative
    Junior Level
    Offers Benefits
    New
    7d ago
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  • 4.2

    End User Support Technician

    Verizon
    Systems Support Job, Remote or Somerville, NJ
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    In this role you will be acting as an End User Support Technician in a 24/7 environment. Verizon is one of the world s leading providers of technology and communications services, transforming the way we connect across the globe. At Verizon, we know that diversity makes us stronger.
    Junior Level
    Mid Level
    Bachelors Required
    New
    6d ago
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  • IT Internal Audit Specialist

    E-Volve Technology Systems, Inc.
    Information Technology Specialist Job in Reston, VA
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    Reston, VA 20190 The IT Internal Audit Specialist will have a role in working directly with clients and other organizational stakeholders to support IT internal control efforts, including audits/assessments, remediation, and other ad-hoc efforts.
    Senior Level
    High School Diploma Required
    40d ago
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  • 3.8

    Entry-level Information Technology (IT) Role

    Year Up
    Information Technology Technician Job in Ashburn, VA
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    Year Up is a one-year or less, intensive job training program that provides young adults with hands-on skill development, corporate internships, and coursework eligible for college credit. Year Up participants also receive an educational stipend. 80% of Year Up graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.
    Junior Level
    High School Diploma Required
    New
    7d ago
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  • Information Technology - Data Research Specialist III

    Veterans Sourcing Group
    Information Technology Specialist Job, Remote or Los Angeles, CA
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    Farmers is headquartered in Los Angeles (CA) with additional offices in Austin (TX), Grand Rapids (MI), Warwick (RI), Kansas City (KS), Oklahoma City (OK), Seattle (WA), Wilmington (DE), Cleveland (OH), Plantation (FL), and Phoenix (AZ).
    Junior Level
    Bachelors Preferred
    High School Diploma Required
    33d ago
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  • 3.8

    Tax Software Customer Support- REMOTE- Hickory

    Taxslayer
    Customer Support Technician Job, Remote or Hickory, NC
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    Use your business, accounting, and professional communication skills to assist our TaxSlayer customers while our awesome software completes the income tax returns this year! If you have been referred by a TaxSlayer employee, please be sure to include their name in your application. For years, TaxSlayer software has made Tax Season easy for millions of people just like you.
    Junior Level
    High School Diploma Preferred
    New
    2d ago
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  • 4.1

    Support Operations Lead

    T-Rex Solutions
    Support Lead Job in Leesburg, VA
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    Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. T-Rex Solutions is seeking a Support Operations Lead to support the Federal Aviation Administration (FAA's) Office of Information Security & Privacy Service (AIS) Cybersecurity Operations Support and SOC Services (COSS) program.
    Mid Level
    Senior Level
    Bachelors Required
    34d ago
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  • 4.0

    Help Desk Analyst (Call Center Representative)

    JCS Solutions LLC
    Help Desk Analyst Job in Springfield, VA
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    JCS Solutions LLC benefits include 401k retirement plans, paid time off, health insurance, dental insurance, vision insurance, life insurance, long term disability, short term disability, and opportunities for professional development. Location: Springfield, VA (On-site) JCS Solutions LLC is an IT Government Contracting company dedicated to providing the highest quality of services and solutions.
    Junior Level
    Offers Benefits
    42d ago
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  • 4.6

    Release of Information Technician

    Sanford Health
    Information Technology Technician Job, Remote or Sioux Falls, SD
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    Location: Sioux Falls, SD Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States.
    Full Time
    Part Time
    Entry Level
    Junior Level
    Mid Level
    Senior Level
    Offers Benefits
    Associate Required
    14d ago
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  • Project Technician

    MB Technology Solutions
    Projection Technician Job, Remote or Saint Louis, MO
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    MB Technology Solutions provides managed IT support and strategic technology solutions to organizations that value and invest in technology.
    Full Time
    Junior Level
    8d ago
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Average Salary For a Technical Expert

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Technical Expert is $120,223 per year or $58 per hour. The highest paying Technical Expert jobs have a salary over $162,000 per year while the lowest paying Technical Expert jobs pay $88,000 per year

Updated December 5, 2022
Average Technical Expert Salary
$120,223 yearly
$58 hourly
$88,000
10 %
$120,223
Median
$162,000
90 %

5 Common Career Paths For a Technical Expert

Store Manager

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

Assistant Manager

An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.

Lead Technician

Lead technicians are technicians who oversee the technical needs of a specific project or department. They are usually tenured employees, and their familiarity with the company's technical and technological processes, software, and hardware would be a great advantage in succeeding in their role. Lead technicians are responsible for installing, updating, and maintaining various software and hardware components in the office. They often manage a group of technicians, and they ensure that the group they manage is properly trained and well-versed on the processes of the company. Lead technicians are expected to have strong analytical skills and decision-making skills.

Supervisor

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Sales Manager

Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.

Illustrated Career Paths For a Technical Expert