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  • Production Designer

    Dawson 4.4company rating

    Technical illustrator job in Columbus, OH

    Hospitals and Healthcare $40.00-$50.00 per hour Monday-Friday, 8:00am-5:00pm Columbus, Ohio Limited Contract or Project-based This is a limited contract, project-based opportunity. Some engagements may be tied to a defined timeframe (e.g., 1-6 months at 32+ hours per week), while others are activated as projects become available based on client demand. Why You'll Love This Job: Guaranteed 32 hours a week Flexible month-to-month assignment Remote with occasional onsite meetings Equipment for the job needs What You'll Do: The Production Designer is responsible for bringing creative concepts to life by ensuring all visual assets meet brand standards and production requirements. This role bridges the gap between design and execution, focusing on accuracy, consistency, and quality across all deliverables. The ideal candidate is detail-oriented, highly organized, and skilled in preparing designs for multiple platforms and formats. Design Execution: Adapt and finalize creative concepts into production-ready assets for print, digital, and social media channels File Preparation: Ensure all files are properly formatted, color-corrected, and optimized for various outputs (e.g., web, print, video) Brand Consistency: Maintain brand guidelines across all materials, ensuring visual integrity and alignment with creative standards Collaboration: Work closely with associate creative directors, designers, editors, and project managers to meet deadlines and deliver high-quality work Quality Control: Review and proof assets for accuracy, including typography, layout, and image resolution Asset Management: Organize and maintain design files, templates, and production resources for efficient workflow Technical Expertise: Stay updated on production techniques, software updates, and industry best practices What We're Looking For: 5+ years of design experience at an in-house or advertising agency Proficiency in industry-standard design tools, such as Adobe Creative Suite (Illustrator, Photoshop, InDesign); familiarity with digital design tools (Figma) is a plus Knowledge of print production processes and digital asset specifications Experience using digital asset management (DAM) systems Familiarity with color management, typography, and layout principles Strong attention to detail and organizational skills Ability to manage multiple projects under tight deadlines Excellent communication and collaboration skills Apply Today! Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
    $40-50 hourly 1d ago
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  • Graphic Design Associate [80793]

    Onward Search 4.0company rating

    Technical illustrator job in Columbus, OH

    We're partnering with a leading industry company to find a talented Graphic Design Associate in Columbus, OH. This hybrid role offers an exciting opportunity to contribute to digital and print marketing initiatives, internal communications, and branding projects. This is a 6 month contract supporting a dynamic team with flexible hours averaging around 20 hours weekly. Graphic Design Associate Responsibilities: Create engaging visual content for digital campaigns, print materials, and promotional events. Collaborate with creative teams and internal stakeholders to ensure designs align with brand standards across various projects. Coordinate with project managers to establish scope, deadlines, and budgets, ensuring timely delivery. Manage multiple projects simultaneously in a fast-paced environment while maintaining high-quality output. Stay up-to-date with current visual design trends to incorporate innovative ideas into projects. Graphic Design Associate Qualifications: Bachelor's degree in graphic design or communications. 1 - 3 years of professional design experience in agency, in-house, or freelance settings. Proficiency in Powerpoint, Canva, Figma, and Adobe Creative Suite, including InDesign, Photoshop, and Illustrator. Excellent communication skills, both oral and written, with the ability to present ideas effectively. A strong portfolio showcasing digital and print media expertise.
    $43k-63k yearly est. 11h ago
  • Apparel Graphic Artist - Childrenswear

    Golden Touch Group 4.0company rating

    Remote technical illustrator job

    Full-time Description We are seeking a talented Graphic Artist / CAD Designer to support a high-volume childrenswear business. This role is highly collaborative and fast-paced, requiring the ability to manage multiple seasons simultaneously while delivering creative, production-ready graphics at scale. The ideal candidate brings strong digital surface design expertise, a sharp eye for color and trend, and the ability to balance creativity with cost, quality, and execution requirements in a high-volume environment. Responsibilities Create original, innovative artwork for high-volume childrenswear collections, with a primary focus on placement graphics and allover textile designs Develop additional graphics including yarn dyes, trims, labels, and hangtags as needed Produce precise, accurate, production-ready artwork and pitch sheets for factory tech packs Partner closely with Apparel Design to research, pull, and interpret print and graphic inspiration Collaborate cross-functionally with Design and Sales teams to incorporate feedback and ensure customer alignment Apply a creative yet cost-conscious approach to graphic execution, balancing techniques to meet strategic price-point targets Stay current on international trends in color, print, and graphic design relevant to childrenswear Maintain a well-organized digital artwork library across multiple brands, seasons, and customers Manage multiple seasons and priorities simultaneously while meeting critical deadlines Application Requirements Along with your resume, please submit your portfolio and/or website to highlight your work. We are particularly interested in reviewing a VARIETY of your ORIGNAL artwork. Requirements 5+ years of experience using the Adobe Creative Suite within a high-volume, detail-oriented studio or fashion company Advanced proficiency in Adobe Illustrator and Photoshop, with a focus on digital surface design Strong eye for color, print, and trend, with an understanding of the childrenswear market Excellent organizational skills and attention to detail Ability to thrive in a fast-paced, deadline-driven environment Strong communication and collaboration skills Hand-drawing and illustration skills strongly preferred Boys and/or big kids apparel experience a plus Remote Work Schedule 5 days a week at a location of your choice, tri-state preferred. New York Pay Rate $75,000.00 - $95,000.00 We strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment. Company Overview Golden Touch is a family owned and operated wholesale apparel manufacturer with a mission to deliver trend focused products for nearly 50 years. We produce private label brands for large mass market retailers across the globe specializing in children's, junior, missy and women's apparel. Diversity Vision Statement We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity for minorities, females, protected veterans, and the disabled. We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.
    $75k-95k yearly 11d ago
  • Graphic Artist (Fully Remote)

    Joseph Studios

    Remote technical illustrator job

    You will be responsible for creating digital media, infographics, artwork, video, and multi-media products in support of our brand and portfolio. As the principal graphic designer on our team, you will be responsible for developing, sustaining and growing the company's brand and new business objectives through graphics and art. In this role, you will be responsible for leveraging all content marketing assists while generating and executing new ideas to support our agency and new business objectives. Responsibilities The Graphic Designer will have the following duties and responsibilities, including but not limited to: Create and develop a strategic art plan leveraging appropriate content that properly positions the company as a thought leader in our areas of expertise Provide a flexible, creative approach to planned and spontaneous ideas to facilitate real-time content, where ever appropriate Contribute to content creation (art, video, infographics, etc.) Make strategic recommendations to drive engagement, impressions, awareness, thought leadership, lead generation/nurturing and lead conversions is compelling designs and branding Provide guidance on social media advertising, content marketing, and email design backed by ROI and other key analytics Develop product-specific plans to assist key marketing initiatives Research and Manage new tools and tech to improve results Qualifications We are also willing to train the right person Strong Knowledge of Adobe, Canva, and the Microsoft Office Suite as well as knowledge of social media. Passionate about all aspects of marketing and design, illustration, photo and video editing. Strong time management skills and ability to effectively multi-task with a high standard of verbal and written communication for internal and external audiences Expertise across all major social platforms. Including; Linkedin, Twitter, Facebook, Instagram, Snapchat, YouTube, etc. Experience developing and executing paid media campaigns across various social platforms - preferably for a leading b2b brand Bachelor's (Preferred) Job Types: Full-time
    $38k-59k yearly est. 60d+ ago
  • Sr Technical Writer

    Invitrogen Holdings

    Remote technical illustrator job

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: When Thermo Fisher Scientific product teams need high-quality user guides or instructional content for reagent kits, software, or instruments, they partner with the Technical Communications team. We collect, analyze, and synthesize technical and product information from multiple sources, working closely with cross-functional teams to deliver clear, accurate, and compliant end-user documentation to our customers. As a Senior Technical Writer, you will lead complex documentation projects and create high-quality user guides and related publications for RUO and IVD/CE-IVD instruments, assays, reagents, and software systems. Your work will make our technologies easier to understand and use for customers who rely on them every day. Key responsibilities include Collecting, analyzing, and synthesizing information from a wide variety of technical and scientific sources and translating it into clear, concise end-user documentation Serving as a strong advocate for clarity, consistency, and usability of technical content in cross-functional program team meetings Leading documentation-related decision-making for product commercialization, including legal review, regulatory review, graphics, style standards, translations, and document control Managing multiple documentation projects or workstreams, including schedules, priorities, and deliverables Training, mentoring, and coaching other writers within the Technical Communications team Staying current with life sciences industry standards, regulatory expectations, and competitor documentation practices REQUIREMENTS: Bachelor's degree in a scientific field required Advanced degree (MS or Ph.D.) or equivalent experience in life sciences strongly preferred Minimum of 4 years of technical writing experience in a scientific or life sciences environment Proven ability to lead multiple projects or workstreams simultaneously Experience with topic-based authoring and structured content (XML, HTML, DITA preferred) Proficiency with documentation tools such as FrameMaker, InDesign, RoboHelp, and/or Microsoft Word Skills: Exceptional writing and editing skills with the ability to organize complex information logically and clearly Strong understanding of technical and scientific concepts, with the ability to adapt structure, tone, and style to meet business and regulatory needs Excellent interpersonal, project management, and critical-thinking skills Self-directed and self-motivated, with the ability to work autonomously Comfortable learning new tools, technologies, and processes quickly Strong attention to detail and a high standard for quality and accuracy Compensation and Benefits The salary range estimated for this position based in California is $103,100.00-$137,500.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: *****************************************************
    $103.1k-137.5k yearly Auto-Apply 7d ago
  • Motion Graphics Artist (Temp) - NBA 2K

    Visual Concepts 4.0company rating

    Remote technical illustrator job

    At Visual Concepts, we believe great games are made by diverse and empowered teams with a shared passion for play. As one of the world's top game development studios, we have shipped over 100 multi-sku titles to critical acclaim and commercial success. Our teams are independent and entrepreneurial. Our studios in Novato, Irvine, Budapest, Shanghai, Austin, Boise, Seoul, and Parksville, Canada are committed to artistry and technical innovation, offering top candidates the opportunity to learn and grow with some of the smartest and most creative minds in the industry. What We Need: Our Novato studio is looking for a motion graphics artist to contribute to the highly successful NBA2K franchise! This role blends graphic design, animation, and 3D production, with a focus on building and implementing animated wipes, overlays, and UI art directly in-game using Maya and proprietary UI tools. What You Will Do: Work in Maya and proprietary UI tools to build UI art, animated wipes, and transitions. Work closely with a team of UI and Tech Artists to build UI visual design in accordance with the project's artistic direction Quickly concept, iterate, and produce assets throughout all stages of development from concept to final game assets Collaborate with artists and other dependent departments, as appropriate, throughout the production process Who Will Be A Great Fit: 2+ years working in motion design or user interface designs, ideally for AAA games Generalist proficiency with Autodesk Maya for animation, asset creation, and basic rigging Proven history of working in game engines (Unreal, Unity, or other proprietary engines), design toolsets and production pipelines Experience with industry standard 2D graphics applications and prototyping tools used in UI (Photoshop, Illustrator, Figma, etc.) Familiarity with expression-based logic and scripting Excellent graphic design skills (design, layout, and typography) Ability to take feedback well, and collaborate with peers Experience with Perforce Love for games (not just ours!) A Strong Portfolio May Contain: 3D motion graphics work, preferably created in Maya Sports broadcast-style designs In-engine or real-time examples are a strong plus Along with your application, please submit a portfolio of professional or personal work. This is a fully remote role that may be based anywhere in the United States. Below are the expected salary and wage ranges for applicants based in locations where the pay transparency law is in effect: California: $38p/hr - $50 p/hr. New York State (inclusive of New York City): $32p/hr - $46p/hr. Washington: $38p/hr - $50 p/hr. New Jersey: $32p/hr - $46p/hr. British Columbia: CAD $30p/hr - $40p/hr. Base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. To learn more about Visual Concepts and our studio locations, check out our website at ***********************
    $38-50 hourly Auto-Apply 5d ago
  • Illustrator (Freelance)

    Ixl Learning 4.5company rating

    Remote technical illustrator job

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a skilled illustrator and graphic designer to join our curriculum team. In this role, you will work closely with IXL curriculum designers to create engaging images for online materials across multiple subject areas, including math, language arts, science, and social studies. #LI-REMOTE This is a remote, 1099 consulting role for three months with a possible extension. WHAT YOU'LL BE DOING Create visually appealing images for online materials, including engaging illustrations that complement stories and mathematically and scientifically precise diagrams, graphs, and maps Maintain visual consistency and ensure adherence to IXL style guidelines Effectively manage multiple illustration projects under tight deadlines Revise images based on feedback from curriculum designers WHAT WE'RE LOOKING FOR Strong craftsmanship and illustration skills with a keen eye for design A degree in Illustration, Graphic Design, or a related field The ability to create engaging, clean, kid-friendly illustrations and designs (both SVGs and raster images) that align with IXL's style guidelines Experience as an illustrator/graphic designer for online content, preferably in an education-related field Proficiency with Adobe Suite, particularly Illustrator Strong communication skills, with the ability to present ideas clearly through sketches, verbal communication, and written formats Excellent attention to detail and strong organization skills Receptive to feedback and able to internalize feedback to apply it to future projects Proven ability to manage multiple design requests efficiently and meet deadlines Experience sourcing and manipulating images from Shutterstock Familiarity with Jira is a plus WHAT TO INCLUDE IN YOUR APPLICATION Your resume A link to your portfolio ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: 1 in 4 students in the United States uses IXL.com Rosetta Stone provides an immersive learning experience for 25 languages Wyzant is the nation's largest community of tutors, covering 300+ subjects Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer.
    $62k-106k yearly est. Auto-Apply 4d ago
  • Motion Graphics (Freelance)

    Nibiru

    Remote technical illustrator job

    Nibiru Chain is a breakthrough L1 blockchain and smart contract ecosystem sporting superior throughput and unparalleled security. Nibiru aims to be the most developer-friendly and user-friendly smart contract ecosystem, leading the charge toward mainstream Web3 adoption by innovating at each layer of the stack: dApp development, infra, consensus, a comprehensive dev toolkit, value accrual. Our team operates worldwide, allowing new members the flexibility to work entirely remotely. Position Start Date: Available NowKey Responsibilities Video Animations: Develop dynamic, high-quality animations and video content for social media, product explainers, website visuals, and marketing campaigns. 2+ years of hands-on experience preferred. Crypto-Centric Storytelling: Create animations that effectively communicate complex blockchain concepts in a way that's relatable to the web3 community and crypto enthusiasts. You'll need to blend creativity with a clear understanding of the space. Brand Alignment: Ensure all animations are consistent with Nibiru Chain's brand identity and messaging, enhancing our overall brand presence through engaging motion graphics and storytelling. Collaborate Cross-Functionally: Work closely with the marketing, design, and product teams to produce video content for various campaigns, product launches, and community outreach. Trend Awareness: Stay on top of the latest animation styles, crypto trends, and blockchain culture, ensuring that Nibiru Chain's video content is cutting-edge and relevant to the audience. What You Bring Crypto-Native Knowledge: A solid understanding of CT. Animation & Motion Graphics Skills: Proven experience in creating visually appealing animations, with a portfolio that showcases your video editing and motion graphics expertise. Technical Proficiency: Mastery of animation and videography software such as After Effects, Adobe Premiere, Final Cut Pro, Blender, or similar tools. Creative Storytelling: Ability to translate technical concepts into clear, engaging visual stories that connect with a crypto-native audience. Attention to Detail: Strong focus on visual quality, timing, and coherence in your animations. Collaborative Team Player: Excellent communication skills and the ability to work well with cross-functional teams in a fast-paced environment. You should be able to handle multiple projects at once, balancing creativity with deadlines. Location: Ideally located in PST time zone for timing of calls.
    $53k-84k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Writer

    Taskus 3.9company rating

    Remote technical illustrator job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. TBD How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $56k-78k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Writer - Remote

    Devdocs

    Remote technical illustrator job

    Dev Docs is a Technical Documentation and Development house, specializing in technical project management, consultation, and staff augmentation. Our team takes on technical projects from cradle to grave, handling everything from recruitment and onboarding to ongoing project management down to the final deliverables. We provide all of the benefits of having a full team of writers without all of the costs, headaches and administration. Our writer-first orientation keeps our family of technical writers engaged, challenged, and thrilled to work with us. We strive to build lasting writer relationships by maintaining: Ever-changing opportunities for the development of new skills and experience Competitive pay Remote-only roles Efficient project management and writer support throughout all projects Job Description We currently have a fully remote opportunity available for a Senior Technical Writer, who will work with our client to document the installation and maintenance of their car wash products and systems. The first document is a manual that describes how to install wall-mounted water-pump panels. The client will provide a document template that includes most of the structure and information for the panel system, as well as all photos and installation details. Duration: Following a successful first milestone, an ongoing engagement for six months (or more). Qualifications A successful writer on this project will satisfy these specific requirements: Experience structuring and developing hardware installation manuals Experience documenting industrial hardware and materials assembly (as opposed to software documentation) 4-5 years' Technical Writing experience Additional Information Project Timeline: The stakeholder would like the project to start as soon as possible. Cadence: Full-time (40 hours/wk per writer)
    $53k-76k yearly est. 1d ago
  • Senior Technical Writer, API Documentation

    Openfx

    Remote technical illustrator job

    The Problem and the Role OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. We are seeking a Senior Technical Writer to establish world-class API documentation and act as the translator between complex financial engineering and external developer adoption. We have built a world-class financial engine, but we need documentation that matches it. This is a foundational role where you will own the documentation ecosystem from the ground up; architecting information systems, defining content standards, and directly influencing how global financial institutions integrate with our infrastructure. You'll set the bar higher than industry standards, building a knowledge system that turns complex FX liquidity and cross-border payment flows into a "Hello World" integration in under 15 minutes. What You'll Actually Do & Own Architect the System: You will own the Information Architecture and the words. You will design the taxonomy that scales from a simple Quickstart guide to complex Treasury Operations references. You determine how we version, layer, and present information so it doesn't collapse under its own weight in two years. Own the Stack: You own the build- out of the API doc platform, while engineers build the APIs. You select the tech stack and implement tooling that enables engineers to contribute documentation efficiently while maintaining quality standards. Define the "Mental Models": You translate internal engineering logic into external developer understanding. You won't just document endpoints; you will explain concepts . You will write the definitive guides on handling idempotency, asynchronous webhooks, and multi-currency settlement states. Own the OpenAPI Workflow: You will implement and enforce a "Design First" or strictly governed "Code First" workflow where OpenAPI/Swagger specs are treated as a product contract. You ensure automated reference generation from these workflows are accurate, typed, and complete. Drive API Design Feedback: You will sit in Product, Engineering and Design reviews. You are the "First User." If an API is too hard to explain in writing, it is too hard to use. You will have the authority to push back on engineering to improve parameter naming and consistency before code hits production. You will create feedback loops between customer integration challenges and documentation improvements. What Success Looks Like Launch V1 Developer Portal: A public API doc portal (References + Guides + Changelog) is live, searchable, and accurate. Expand Coverage: 100% of public endpoints have accurate request/response examples in at least three languages Deflection Rate: You reduce "Instructional" support tickets (questions asking "how do I do X?") by 40%. Integration Velocity: Partner with Product and Engineering to drive the "Time to First API Call" down to Requirements 5+ Years in API Documentation: You have specifically documented REST APIs for B2B or infrastructure products. You can point to public docs you architected in the past. Docs-as-Code Native: You treat documentation as software. You are fluent in Markdown, Git, and CI/CD workflows. You don't copy-paste into a CMS; you commit to a repo. Engineering Fluency: You can read code well enough to extract logic independently. You understand distributed system concepts (Latency, Rate Limiting, Eventual Consistency). The "Teacher" Mindset: You can demonstrate a time you took a complex non-linear concept and simplified it into a linear guide. The "Why" over the "What": Your portfolio demonstrates that you write about why a developer uses an endpoint, not just what the endpoint does. High ownership and autonomy: You are comfortable building documentation systems from scratch, establishing processes, and making architectural decisions. Financial services or Fintech Context: You know the difference between "Authorized" and "Settled." You have documented payments, trading, or banking APIs before. Preferred Interactive Docs: Experience implementing interactive code playgrounds or "Try it now" buttons within documentation. Multimedia documentation skills: Creating video tutorials, interactive demos, architecture diagrams, sequence diagrams, or other visual learning materials that complement written documentation. Understanding of AI-assisted development workflows and how to optimize documentation for LLM consumption alongside human readers. Why This Role? Founding Member: You are the first hire in this function. As we scale, you will define the hiring standards, the voice, and the culture of the documentation team. Greenfield Architecture: You aren't inheriting legacy debt. You get to build the system right the first time selecting the stack, the taxonomy, and the governance model. The Frontier of Finance: You will learn the inner workings of global finance (FX liquidity, settlement, treasury), but you will apply them to the new payment stack as well as legacy rails of the past. Shape the Industry Narrative: Our technology is novel. You aren't just describing features; you are teaching developers how to think about the future of money and defining the vocabulary of the industry. The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken engineers. We are backed by Accel and Lightspeed, and we value documentation as a core part of the product.
    $61k-81k yearly est. Auto-Apply 3d ago
  • Senior Technical Writer

    Contact Government Services, LLC

    Remote technical illustrator job

    Senior Technical WriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation. Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening. Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: ******************* #CJ
    $61k-81k yearly est. Auto-Apply 60d+ ago
  • Sr. Technical Writer (Remote- Part-Time)

    Fairwinds Technologies, LLC

    Remote technical illustrator job

    Sr. Technical Writer Job Description Fairwinds Technologies is a value-added systems integrator of C4ISR technologies providing communications, networking and information technology solutions to the US DoD, Intelligence Community and Department of Homeland Security. We are looking for a driven and detail-oriented Sr. Technical Writer with the ability to create/update Electronic Technical Manuals (ETM) and Interactive Electronic Technical Manuals (IETM) as well as to perform other technical writing functions. The successful candidate has previous experience in this field and is flexible and adaptable to rapidly changing situations. You must be extremely results driven. Location: Remote with Travel The Sr. Technical Writer must possess the skill to design and develop a complete technical and end user product documentation suite. Must have thorough knowledge of commercial off-the-shelf (COTS), government off-the-shelf (GOTS) and TRADOC requirements and writing structures. Responsibilities: Interpret, author, and operate within confinement of Statement of Work (SOW), System Requirement Document (SRD) and the Verification Cross-Reference Matrix (VCRM) to meet contractual requirements. Developed product must be easily transferred into training materials, manuals, or web-based documents for technical and non-technical audiences. Plan, design, implement and maintain computer-based or web-based training modules as required. Assist in determinations of appropriate presentation methods, text content evaluation, edit material for style, layout, design, grammar, clarity, readability, and conformity to standards. Participate in Technical Manual In-Process Reviews (IPRs), technical manual validations, and verifications, required. Record and maintain technical corrective actions (CRM). Write, edit, and help with sections updates to User Experience (UX) and User Interface (UI) copy. Minimum Qualifications: Must be US Citizen. Bachelors or higher degree in Education, Journalism, English, or equivalent degree field, from an accredited college or university, with eight (8) years or more experience. Twelve (12) years of relevant experience, in lieu of a degree. Experience using Arbortext | XML. Technical Training/Writing experience with MIL-STD-45001-1 (or current version), MIL-HDBK-1222, MIL-STD-3031/ASD, MIL-PRF-63002, MIL-PRF-63033, and DA PAM 25-40. Experience redlining technical manuals and making redline changes in IADS, will be making live updates and correcting all errors found in Standard Generalized Markup Language (SGML) or Extensible Markup Language (XML) instance and graphics prior to and during verification events. Understanding of Electronic Technical Manual (ETM) and Interactive Electronic Technical Manuals (IETM) and the differences between the two and how to convert from one to the other. Understanding of MIL-STD-40051-1D (or current) and TRADOC Regulation 350-70. Understanding of Government/TRADOC processes and procedures. Excellent written and verbal communication skills. Works extremely well under tight deadlines. Possess creative thinking skills. Possess excellent time management skills. Proficient with Microsoft Office applications including Word, Excel, Project, PowerPoint, etc. Additional Skills That Will Set You Apart Government technical writing experience, highly preferred. Proven ability to generate and update technical instructional material. Previous government contracting preferred. EPCO experience a plus. Technical illustrator experience helpful. Technical Writers certification a plus. Position Type/Expected Hours of Work This is a full-time exempt position. 40-hour+ work week. Work Authorization/Security Clearance: Must be eligible to work in the US. Must have an active Government security clearance of at least the Secret level. AAP/EEO Statement Fairwinds Technologies, LLC is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Compensation- Salary At Fairwinds, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, location and experience.
    $48k-70k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Writer

    GE Healthcare Technologies Inc. 4.2company rating

    Remote technical illustrator job

    This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care. **************************** As a member of MIM Software's technical content development team, you will assess customers' needs, reduce customer effort, and improve the overall customer experience. By creating easy-to-use and accessible user documentation, the technical content development team aims to provide an effortless experience for MIM's clinical customers, allowing them to spend more time on patient care. You will be responsible for working independently to document and translate product technical information into easily comprehensible language. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Job Description What You'll Do: * Collaborate with cross-functional teams to draft and publish high-quality user manuals and other documentation * Develop proficiency in creating, editing, or managing additional content types: training videos, LMS/e-learning content, white papers, or translated documentation (coordinating all translations and vendor relationships as required) * Independently test the software and research the product to inform better content development * Collaborate with product and clinical science teams to plan product development and support release timelines * Support quality and regulatory teams with documentation creation and updates, applying knowledge of medical device guidelines * Collaborate with engineering teams to develop product copy for a clinical audience * Develop and maintain strong product knowledge for one or more product lines, understanding the competitive landscape What You'll Need: * At least 6 years of prior experience in technical writing, preferably in the medical industry or a related area * Excellent skills in researching, writing, and editing, as well as meticulous organizational and communication skills * Superior ability to balance multiple priorities and communicate with a diverse group of stakeholders * Excellent project management skills and ability to lead a writing project: ability to schedule and coordinate work of other writers (taking multiple variables, including other functional areas, into account), accurately estimate scope and time, and create and work to deadlines * Aptitude to develop clinical and anatomical knowledge and learn on the job What You'll Get: * Hybrid work environment so you can work remotely as well as enjoy the office * Permissive time off * A 401(k) with a 4% match * Tuition reimbursement programs * Relaxed office setting where jeans are the norm * Free snacks and beverages at the office * 24-hour access to an in-office fitness center We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $54k-68k yearly est. 25d ago
  • Technical Editor

    Cybermedia Technologies

    Remote technical illustrator job

    CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Technical Editor to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Technical Editor is responsible for editing and reviewing all written deliverables to ensure correct spelling, technical accuracy, clarity, and professionalism. This position ensures that all content adheres to Social Security Administration (SSA) publication requirements and compliance with established writing guidelines. The Technical Editor collaborates closely with technical staff and subject matter experts to verify the accuracy of information and resolve ambiguities in documentation. Additional responsibilities include reviewing and revising reports, manuals, presentations, correspondence, training materials, and other program deliverables to enhance readability, consistency, and compliance with contractual standards. The ideal candidate should demonstrate strong editing skills, high attention to detail, proficiency with editing software, and the ability to work under deadlines while managing multiple documents at various stages of review. Duties and Responsibilities: • Edit and review all written deliverables for spelling, grammar, technical accuracy, clarity, and professionalism. • Ensure all documents conform to SSA publication requirements and writing guidelines. • Collaborate with technical staff and subject matter experts to verify information accuracy and resolve ambiguities. • Revise reports, manuals, training materials, presentations, and correspondence for conformity, readability, and style. • Maintain document version control and track changes throughout the review and approval process. • Ensure consistency in terminology, formatting, and organization across all project documentation. • Apply feedback from team leads and SSA representatives, maintaining compliance with project and contractual standards. • Support quality assurance of final deliverables to ensure submission readiness. Requirements: Bachelor's degree with 0-2 years relevant editing or technical writing experience, or high school diploma/GED with 6-8 years of related experience. • Strong command of written English, including grammar, punctuation, and style. • Detail-oriented with proven ability to ensure accuracy in written materials. • Proficiency in Microsoft Office Suite and document editing tools (such as track changes in Word, Adobe Acrobat). • Effective communication skills and ability to collaborate in a team environment. • Familiarity with government or SSA documentation requirements is preferred. • Ability to work independently and handle multiple projects under tight deadlines. Must be able to obtain and maintain a SSA Public Trust Clearance Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays
    $53k-70k yearly est. Auto-Apply 60d+ ago
  • Senior Technical Writer

    GE Healthcare 4.8company rating

    Remote technical illustrator job

    SummaryThis position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care. **************************** As a member of MIM Software's technical content development team, you will assess customers' needs, reduce customer effort, and improve the overall customer experience. By creating easy-to-use and accessible user documentation, the technical content development team aims to provide an effortless experience for MIM's clinical customers, allowing them to spend more time on patient care. You will be responsible for working independently to document and translate product technical information into easily comprehensible language. **Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**Job Description What You'll Do: Collaborate with cross-functional teams to draft and publish high-quality user manuals and other documentation Develop proficiency in creating, editing, or managing additional content types: training videos, LMS/e-learning content, white papers, or translated documentation (coordinating all translations and vendor relationships as required) Independently test the software and research the product to inform better content development Collaborate with product and clinical science teams to plan product development and support release timelines Support quality and regulatory teams with documentation creation and updates, applying knowledge of medical device guidelines Collaborate with engineering teams to develop product copy for a clinical audience Develop and maintain strong product knowledge for one or more product lines, understanding the competitive landscape What You'll Need: At least 6 years of prior experience in technical writing, preferably in the medical industry or a related area Excellent skills in researching, writing, and editing, as well as meticulous organizational and communication skills Superior ability to balance multiple priorities and communicate with a diverse group of stakeholders Excellent project management skills and ability to lead a writing project: ability to schedule and coordinate work of other writers (taking multiple variables, including other functional areas, into account), accurately estimate scope and time, and create and work to deadlines Aptitude to develop clinical and anatomical knowledge and learn on the job What You'll Get: Hybrid work environment so you can work remotely as well as enjoy the office Permissive time off A 401(k) with a 4% match Tuition reimbursement programs Relaxed office setting where jeans are the norm Free snacks and beverages at the office 24-hour access to an in-office fitness center We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $53k-66k yearly est. Auto-Apply 48d ago
  • Senior Technical Writer

    Gehc

    Remote technical illustrator job

    SummaryThis position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care. **************************** As a member of MIM Software's technical content development team, you will assess customers' needs, reduce customer effort, and improve the overall customer experience. By creating easy-to-use and accessible user documentation, the technical content development team aims to provide an effortless experience for MIM's clinical customers, allowing them to spend more time on patient care. You will be responsible for working independently to document and translate product technical information into easily comprehensible language. **Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.**Job Description What You'll Do: Collaborate with cross-functional teams to draft and publish high-quality user manuals and other documentation Develop proficiency in creating, editing, or managing additional content types: training videos, LMS/e-learning content, white papers, or translated documentation (coordinating all translations and vendor relationships as required) Independently test the software and research the product to inform better content development Collaborate with product and clinical science teams to plan product development and support release timelines Support quality and regulatory teams with documentation creation and updates, applying knowledge of medical device guidelines Collaborate with engineering teams to develop product copy for a clinical audience Develop and maintain strong product knowledge for one or more product lines, understanding the competitive landscape What You'll Need: At least 6 years of prior experience in technical writing, preferably in the medical industry or a related area Excellent skills in researching, writing, and editing, as well as meticulous organizational and communication skills Superior ability to balance multiple priorities and communicate with a diverse group of stakeholders Excellent project management skills and ability to lead a writing project: ability to schedule and coordinate work of other writers (taking multiple variables, including other functional areas, into account), accurately estimate scope and time, and create and work to deadlines Aptitude to develop clinical and anatomical knowledge and learn on the job What You'll Get: Hybrid work environment so you can work remotely as well as enjoy the office Permissive time off A 401(k) with a 4% match Tuition reimbursement programs Relaxed office setting where jeans are the norm Free snacks and beverages at the office 24-hour access to an in-office fitness center We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes
    $51k-68k yearly est. Auto-Apply 48d ago
  • Technical Writer/Content Design Senior Associate

    JPMC

    Technical illustrator job in Columbus, OH

    Join our team and make a significant impact through innovative content design and technical writing, driving customer confidence and satisfaction. Help shape user experiences across our products and services in Engineering Services & Platforms. As a Technical Writer/Content Design Senior Associate in Engineering Services & Platforms, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in technical writing and content design principles, you will plan, create, and structure product content within a user experience design framework. Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality. Job Responsibilities Design and develop comprehensive product documentation, including conceptual overviews and step-by-step user guides. Implement content strategies for products and features, ensuring alignment with user experience principles and business objectives. Collaborate with cross-functional teams including Product Managers and Engineering teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience. Translate complex technical information into simple, accurate, engaging content that adapts to various audiences. Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement. Adopt brand voice and style to produce clear, concise, and engaging content that communicates complex concepts effectively. Champion user-centers documentation by systematically gathering, analyzing and implementing customer feedback to continuously improve content effectiveness. Required Qualifications, Capabilities, and Skills 3+ years of experience in technical writing, or equivalent expertise in editing and writing, with a focus on digital products and platforms. Experience in creating content architectures, storytelling, and clear and concise writing. Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content. Experience with iterative design techniques, incorporating user feedback for continuous improvement. Proficient technical literacy in content platforms and understanding their impact on user experience. Adaptive learner in new financial services products and offerings. Preferred Qualifications, Capabilities, and Skills Experience writing and editing on screen content and user guides. Experience with content as code and Markdown. Adaptability and resilience in fast-moving environments with the ability to manage multiple documentation priorities. Strong customer advocacy mindset with the ability to anticipate developer needs, identify gaps, and champion documentation improvements that directly address user pain points.
    $50k-68k yearly est. Auto-Apply 10d ago
  • Sr. Manager, Technical Writer - Capital One Software (Remote)

    Capital One 4.7company rating

    Remote technical illustrator job

    Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. Responsibilities Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation Review documentation for consistency across processes through application of standards and style guides Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. Create technical documentation for APIs, SDKs and integrations Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) Conduct in-depth interviews with subject matter experts to fully understand the architecture or products Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization Develop Content that drives searchability for SEO and LLM optimization Maintain and continuously update content management system(s) of documentation Basic Qualifications: Bachelor's degree or military experience. At least 10 years of experience writing technical documentation for software solutions At least 3 years of experience with Markdown and Git Preferred Qualifications: 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. Experience writing technical documentation for data security software Skilled at transforming deeply technical content into clear, useful customer-focused materials Ability to collaborate with developers to translate their content into easily understood documentation Experience writing in an Agile software development process Strong understanding of data management technologies and processes 3+ years of experience with SDLC 3+ years of experience in software development 1+ year experience in a financial services industry 3+ years experience working in an Agile environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $140.6k-160.4k yearly Auto-Apply 38d ago
  • Technical Writer/Content Design Senior Associate

    Jpmorgan Chase 4.8company rating

    Technical illustrator job in Columbus, OH

    Join our team and make a significant impact through innovative content design and technical writing, driving customer confidence and satisfaction. Help shape user experiences across our products and services in Engineering Services & Platforms. As a Technical Writer/Content Design Senior Associate in Engineering Services & Platforms, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in technical writing and content design principles, you will plan, create, and structure product content within a user experience design framework. Collaborate with cross-functional teams to ensure narrative consistency, influencing product design, architecture, and functionality. **Job Responsibilities** + Design and develop comprehensive product documentation, including conceptual overviews and step-by-step user guides. + Implement content strategies for products and features, ensuring alignment with user experience principles and business objectives. + Collaborate with cross-functional teams including Product Managers and Engineering teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience. + Translate complex technical information into simple, accurate, engaging content that adapts to various audiences. + Create content taxonomies to refine content organization and structure, incorporating user feedback for continuous improvement. + Adopt brand voice and style to produce clear, concise, and engaging content that communicates complex concepts effectively. + Champion user-centers documentation by systematically gathering, analyzing and implementing customer feedback to continuously improve content effectiveness. **Required Qualifications, Capabilities, and Skills** + 3+ years of experience in technical writing, or equivalent expertise in editing and writing, with a focus on digital products and platforms. + Experience in creating content architectures, storytelling, and clear and concise writing. + Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content. + Experience with iterative design techniques, incorporating user feedback for continuous improvement. + Proficient technical literacy in content platforms and understanding their impact on user experience. + Adaptive learner in new financial services products and offerings. **Preferred Qualifications, Capabilities, and Skills** + Experience writing and editing on screen content and user guides. + Experience with content as code and Markdown. + Adaptability and resilience in fast-moving environments with the ability to manage multiple documentation priorities. + Strong customer advocacy mindset with the ability to anticipate developer needs, identify gaps, and champion documentation improvements that directly address user pain points. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $59k-72k yearly est. 49d ago

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