Technical infrastructure manager full time jobs - 22 jobs

Principal Data Center Facilities Development Manager
Oracle 4.6
Columbus, OH
We are seeking an experienced Principal Data Center Facilities Development Manager to oversee the onsite construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements. group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. **Key Responsibilities:** 1. **Project Oversight:** provide an onsite presence for the onsite construction of major data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards. 2. **Schedule Management:** Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones. Provide validation of schedules by comparing to progress in the field. 3. **Risk Evaluation:** Independently analyze projects to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation, and inform the business of associated potential impacts. 4. **Tenant Fit Out Integration:** Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the DCIB teams leading these efforts. 5. **Quality Assurance:** Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards. Bring concerns to the business as identified. 6. **Design Coordination:** Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications. 7. **Stakeholder Communication:** Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication. Facilitate decision making by brining tasks to leadership and identifying solutions for discussion. 8. **Risk Management:** Identify potential risks and develop mitigation strategies to ensure project success. 9. **Compliance:** Ensure all construction activities comply with relevant regulations, codes, and standards. 10. **Continuous Improvement:** Provide ongoing colocation provider evaluation input for continuous improvement. 11. **Onsite Presence:** maintain a physical onsite presence between 50-100% of the time depending on the demands of the project to ensure schedule, coordination, and quality are maintained throughout the life of the project. Projects may be international. **Required Skills** 1. Building Construction Knowledge: Strong knowledge of base building data center construction, including civil, structural, architectural, mechanical, electrical, controls, and plumbing. 2. Expertise in managing the startup and commissioning phases of data center projects. 3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment. 4. Technical Knowledge: understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability. 5. Project Management: Proven expertise in managing data center construction projects, ensuring timely and within-budget delivery. 6. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of construction and design professionals. 7. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources. 8. Financial Review: Extensive experience and strong processes for invoice review / approvals and change order management. 9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs. 10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers. 11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities. 12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates. Qualifications 1. Bachelor's degree in Construction Management, Engineering, or a related field, or relevant experience. 2. Role is a full-time onsite position in Santa Teresa, NM. 3. Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure, either for a general contractor, colocation provider, or hyperscaler. 4. Proven track record of successfully managing large-scale construction projects. 5. Strong understanding of construction processes, quality control, and design coordination. 6. Excellent communication, leadership, and problem-solving skills. 7. Ability to work effectively with diverse teams and stakeholders. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$120.1k-251.6k yearly 27d ago

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Global Data Center Procurement Portfolio Manager
CBRE 4.5
Columbus, OH
Job ID 249191 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Purchasing/Procurement **About the Role:** The **Senior Datacenter Procurement Program Manager** will play a key role in supporting a Global Portfolio Management Office (PMO) responsible for a growing retrofit construction portfolio. This is a client-facing role in a highly dynamic and matrixed environment, requiring deep expertise in procurement strategy, retrofit construction project execution, and vendor/GC management. The role focuses on implementing and continuously improving centralized procurement strategies, processes, and standards to hire and manage General Contractors (GCs) and vendors across multiple regions. This includes piloting innovative procurement strategies, creating playbooks, and ensuring consistency in policies to align with business objectives. The ideal candidate will possess exceptional communication, leadership, and problem-solving skills, along with significant experience in complex construction projects within live datacenter environments. **Key Responsibilities:** **_Procurement Strategy and Development:_** + Execute and improve the centralized procurement strategies for hiring and managing GCs/vendors across multiple regions, ensuring alignment with varied business objectives. + Continue to pilot new procurement processes, strategies, and methodologies to improve delivery speed and cost efficiency. + Maintain and update procurement playbooks, standards, and policies to ensure consistency and scalability. + Utilize Category Management methodologies to uncover savings opportunities and implement cost management strategies for assigned categories of spend. + Monitor and report out the progress of the Small Project General Contractor delivery method or other roll-out special delivery methods as needed. **_Project Management and Audits:_** + Provide project management expertise by conducting process audits, reviews, and refreshes to ensure adherence to procurement processes. + Analyze audit results, identify corrective actions, and implement necessary changes to maintain alignment with business needs. + Lead the development and monitoring of fully resourced and costed procurement project programs. + Develop regular reports for supply chain risks and monitor supplier performance. **_Vendor/GC Management:_** + Manage relationships with General Contractors and vendors, including holding regular meetings to improve long-term trust and performance. + Implement and continue to develop robust Key Performance Indicators (KPIs) for procurement activities to drive performance and accountability. + Establish and maintain open lines of communication with internal stakeholders and external suppliers to align expectations and improve delivery outcomes. **_Cross-Functional Collaboration:_** + Act as a critical liaison between Procurement, Construction, Operations, and Finance teams to align procurement strategies with broader organizational goals. + Work within a matrixed organization to influence and collaborate with multiple global stakeholders. + Partner with leadership to optimize decision-making using procurement data, industry knowledge, and risk management insights. **_Leadership and People Management:_** + Lead and manage a team of procurement analysts and senior professionals, ensuring day-to-day workloads are effectively prioritized and executed. + Foster a collaborative and supportive environment to maximize team efficiency and professional growth. + Provide strategic leadership in coordinating procurement activities, ensuring schedules and deliverables are met. **Qualifications and Experience:** **_Education:_** + Bachelor's Degree in Business, Engineering, Supply Chain Management, or Finance (required). + Master's Degree or MBA (preferred). **_Certifications:_** + Professional certifications such as CPSM, APICS, PMP, CPM, CPIM (preferred). + Proficiency in SAP Ariba **_Experience:_** + 5+ years of experience in procurement or supply chain management, with significant experience in construction project procurement. + Strong experience in complex retrofit construction projects, particularly in live data center environments. + Proven success in enterprise-level procurement, managing large spend categories, and developing sustainable cost savings programs. + Demonstrated expertise in contract management, including familiarity with US, EMEA and APAC general contracting contracts and legal requirements. + Experience managing teams of procurement professionals, consultants, or specialists. **Skills and Competencies:** + Procurement Expertise: Deep understanding of procurement processes, strategic sourcing, and category management methodologies. + Contract Knowledge: Strong knowledge of contract law, risk management, and industry-standard terms and conditions. + Project Management: Ability to develop and monitor project programs, ensuring alignment with business goals. + Communication Skills: Exceptional written and verbal communication skills with the ability to influence and collaborate across multiple stakeholders globally. + Problem Solving: Advanced analytical and problem-solving skills to navigate challenges and drive effective solutions. + Technical Proficiency: Strong command of Google workspace suite of tools, and procurement tools/software like SAP Ariba etc. + Leadership: Demonstrated ability to manage teams, foster collaboration, and establish trust across a diverse, matrixed organization. + Customer Focus: A primary focus on both internal and external customer needs to drive organizational success. **Why CBRE?** Becoming a member of CBRE equates to joining a worldwide frontrunner in data center solutions, where significant resources are allocated towards the growth and advancement of our employees. Benefit from extensive perks, ongoing educational prospects, and an environment that prioritizes creativity and teamwork. At CBRE, you will not only progress in your professional journey but also play a pivotal role in the achievements of our esteemed clientele. **BENEFITS** + Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. + Internal advancement available after 6 month mark + Work/life balance + Competitive Pay **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the **Global Datacenter Procurement Portfolio Manager** position is **$173,000** annually and the maximum salary is **$183,000** annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
$173k-183k yearly 57d ago
Manager, Data Center
DSV Road Transport 4.5
Lockbourne, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Lockbourne, 225 Rathmell Rd Division: Solutions Job Posting Title: Manager, Data Center Time Type: Full Time Position Description Summary: Responsible for planning, scheduling, coordinating, and measuring all operations within a client operated warehouse facility. Develop, implement, and measure standard operating processes within facility. Work from customer business schedules, develop daily schedules and measure performance to schedules. Oversee safety programs within the warehouse and ensure that customer satisfaction is high. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Establish and maintain warehouse operational infrastructure * Price all new business associated within facility * Develop and maintain ISO level operation guidelines and metrics including communication to internal and external customers * Develop and monitor productivity standards * Develop and maintain efficient, cost effective operations layout * Establish and maintain daily operating schedules * Coordinate daily cycle counts * P&L responsibility for the operation * Develop and maintain an internal training center within operation * Present facility operations to prospective customers * Ensure a safe working environment at all times and that employees comply with the use of personal protective equipment and proper precautions * Provide customer service to prevent and resolve errors * Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems. Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks. Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc. Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a management position. Bachelor's degree or equivalent required. Exceptional interpersonal, analytical, problem-solving, and communication skills required. Generally prefer 5-10 years of related supervisory or management experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
$93k-139k yearly est. 60d+ ago
Data Science Manager
Coinbase 4.2
Columbus, OH
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Data Science is an integral component of Coinbase's product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship with our users - but the best support is the support that doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce negative experiences, increase self-service success rates, optimize automation, and ensure closed-loop feedback to product teams to fix root causes. We combine advanced modeling, real-time analytics, experimentation, and ML-driven insights to save millions in costs, reduce churn, and improve customer satisfaction globally. We are looking for an experienced data science leader to build and lead a team that will revolutionize how Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment decisions through rigorous measurement, and drive scalable automation and feedback systems that directly move the company's bottom line. *What you'll be doing (ie. job duties):* * Lead, mentor, and grow a high-performing data science team focused on customer service excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing friction points across the customer lifecycle. * Establish and own business metrics for customer support optimization * Develop real-time logging and prediction systems that assess session quality and enable proactive user interventions before support contact occurs. * Build standardized processes for experimentation and optimization, integrating with experimentation platforms to run and measure experiments in self-service, automation, and human resolution strategies. * Partner with product teams to close the loop-delivering actionable root cause analyses, mapping issues to responsible owners, and providing cost breakdowns per issue to inform prioritization. * Design anomaly detection systems across self-help and automation channels to trigger escalation pathways and prevent degradation of service quality. * Champion a culture of rigorous, data-driven decision making in CX, with clear reporting, alerting, and accountability mechanisms for issue owners and product DRIs. * Communicate insights and recommendations to senior Coinbase leadership, transforming quantitative findings into compelling narratives that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance. *What we look for in you (ie. job requirements):* * BA / BS degree business, computer science, statistics, applied mathematics, or any scientific or computational degree * 8+ years of experience in data science, analytics, or a related field, with at least 3+ years managing high-performing teams. * Demonstrated experience in leading end-to-end measurement and optimization frameworks across multiple product or operational contexts. * Strong background in machine learning, experimentation, and statistical analysis applied to product, customer experience, or operations. * Proven ability to partner cross-functionally with Product, Engineering, and Operations to deliver measurable business impact. * Experience designing and implementing real-time analytics, anomaly detection, and automated intervention systems. * Exceptional communication skills, with the ability to synthesize complex data into clear, actionable strategies for executives and cross-functional partners. * Comfortable with ambiguity and adept at defining structure in complex, multi-stakeholder projects. * Deep focus on scalability - building common tooling and frameworks that can be used across multiple teams and contexts. * Familiarity with LLM or NLP-based classification tools, predictive modeling, and event logging systems a plus. * Passion for delivering delightful customer experiences and driving measurable reductions in churn and operational costs. *Nice to haves:* * Masters or PhD in business, computer science, statistics, applied mathematics, or any scientific or computational degree * Prior data science experience / domain expertise in the customer support area * Deep knowledge of causal inference techniques is a plus ID: P68598 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $243,865-$286,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$243.9k-286.9k yearly 60d+ ago
Cloud & Infrastructure - FinOps - Manager
PwC 4.8
Columbus, OH
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud Operations team you will design and implement impactful FinOps operating models that align cloud consumption with financial accountability. As a Manager you will lead cross-functional workshops, mentor junior staff, and drive continuous improvement in cloud cost optimization, verifying that financial insights are effectively communicated to stakeholders. Responsibilities - Mentor junior staff to develop their skills in financial operations - Analyze cloud consumption patterns to enhance financial accountability - Establish leading practices for financial governance in cloud operations - Work with cross-functional teams to enhance operational efficiency What You Must Have - Bachelor's Degree - At least 5 years of experience What Sets You Apart - Master's Degree preferred - Certification(s) preferred: FinOps Certified Practitioner or Advanced Practitioner, AWS Certified Solutions Architect - Associate or Professional, Azure Administrator Associate or Solutions Architect Expert, Google Cloud Associate Cloud Engineer, ITIL Foundation or Managing Professional - Designing and implementing FinOps operating models - Performing cloud cost analysis and optimization - Managing project plans while mentoring junior staff - Participating in Agile ceremonies including sprint planning, backlog grooming, and retrospectives - Providing quality metrics and recommendations to enhance product stability and user experience - Possessing proven communication and presentation skills to convey financial insights to technical and executive audiences - Developing business cases and ROI analyses for modernization or migration programs Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
$99k-232k yearly 60d+ ago
Head of PMO, Enterprise
Gifthealth Inc.
Columbus, OH
Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
$85k-125k yearly est. 1d ago
Head of PMO, Enterprise
Gifthealth
Columbus, OH
About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Head of Enterprise PMO will build, lead, and scale Gifthealth's enterprise-wide Project Management Office (PMO), embedding agile discipline, operational excellence, and strategic alignment across all business units. This role is responsible for establishing PMO governance, frameworks, and performance metrics that drive visibility, accountability, and success for all initiatives enterprise-wide, including technology, operations, pharmacy, digital health, and patient experience. This leader will collaborate cross-functionally with executives, engineering, finance, and operational teams to ensure that every project aligns with corporate strategy, delivers measurable business outcomes, and operates within budget. The ideal candidate is a transformational, data-driven, and agile leader who thrives on building disciplined, high-performing teams and driving change at scale. Key ResponsibilitiesPMO Leadership & Strategy Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model. Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs. Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs. Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact. Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness. Program Portfolio & Financial Management Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy). Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend. Drive transparency in project investments through regular performance dashboards and executive reports. Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives. Implement portfolio analytics and financial tracking to enable real-time performance and risk insights. Agile PMO Implementation Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability. Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units. Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes. Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning. Change Management & Transformation Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts. Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment. Act as a cultural ambassador for disciplined execution and continuous improvement. Foster strong communication between business units, breaking down silos and driving cross-functional collaboration. Performance, KPIs & OKRs Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment. Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs. Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction. Ensure project performance reporting drives accountability and informs business decisions at the executive level. Technology, Innovation & Implementation Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed. Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance. Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion. Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs. Team Development & Organizational Leadership Build, lead, and inspire a team of project managers, program leads, and portfolio analysts. Establish clear performance standards, coaching frameworks, and development paths. Promote a culture of agility, accountability, and excellence across the PMO organization. Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities. Qualifications Education: Education: Bachelor's degree in Business, Technology, or related field required; Master's degree preferred. Experience: 15+ years of progressive project, program, or portfolio management experience. 7+ years in senior leadership within a high-growth or transformation-driven organization. Proven success in building or leading enterprise PMOs across multiple business units. Strong experience with Agile at scale, SAFe, and hybrid delivery models. Demonstrated ability to lead large-scale enterprise transformations, digital initiatives, and M&A integrations. Financial acumen with experience managing portfolios exceeding $50M+. Certifications: PMP, PgMP, PfMP, or Agile certifications (SAFe, CSM, PMI-ACP). Prosci or equivalent certification in Change Management preferred. Skills: Deep understanding of Agile enterprise delivery and PMO maturity models. Expertise in KPI/OKR implementation and performance tracking. Strong knowledge of portfolio and budget management best practices. Executive presence and ability to influence across all levels of the organization. Exceptional communication, analytical, and leadership skills. Proficient with modern PMO tools (Smartsheet, Jira, Asana, Monday.com, or similar). Desired Attributes: Visionary leader who balances structure with agility. Quick learner with strong business acumen and curiosity. Passionate about transformation, operational excellence, and continuous improvement. Skilled in cross-functional collaboration and stakeholder management. Committed to embedding accountability, transparency, and delivery discipline organization-wide. Work Environment Location:Hybrid Schedule: Full-time: occasional evening or weekend availability may be required to support enterprise rollouts. Meetings: Regular collaboration with executive leadership, Finance, Operations, IT, and Pharmacy divisions. Key Essential Functions Must be able to operate in a fast-paced, changing environment. Must be comfortable presenting to C-suite and board-level executives. Must be able to manage multiple concurrent enterprise initiatives. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$85k-125k yearly est. 60d+ ago
Infrastructure Project Manager
Cai 4.8
Columbus, OH
**Req number:** R6904 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As an Infrastructure Project Manager, you will be responsible for project planning, budget and risk management, compliance, and technical oversight of infrastructure projects. **Job Description** We are looking for an experienced **Infrastructure Project Manager** to oversee and manage IT infrastructure projects across our network of practices. This role will be pivotal in ensuring our technological systems are optimized to support excellent care and operational efficiency. This position will be **full-time** and **remote** . **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.** **What You'll Do** + Project Planning & Execution: Develop and implement project plans for IT infrastructure upgrades, installations, and maintenance, ensuring alignment with organizational goals. + Stakeholder Collaboration: Work closely with veterinary practice teams, IT staff, and external vendors to understand infrastructure needs and ensure projects meet business requirements. + Budget Management: Manage project budgets, track expenses, and ensure cost-effective solutions without compromising quality. + Technical Oversight: Oversee the deployment of systems such as network infrastructure, data storage solutions, telecommunications, and cloud-based services. + Risk Management: Identify potential risks, create mitigation strategies, and ensure project timelines are met with minimal disruption to veterinary operations. + Compliance: Ensure all infrastructure projects comply with industry standards, security protocols, and relevant healthcare regulations. + Performance Tracking: Monitor project progress, provide regular status updates, and analyze performance metrics to ensure successful delivery. **What You'll Need** Required: + Bachelor's degree in IT, Computer Science, Engineering, or a related field + Minimum 5 years experience in IT infrastructure Project Management, preferably in healthcare or veterinary sectors + Proven experience managing cloud-based solutions, network setups, and data centers + Proficiency in project management tools (e.g., MS Project, Smart Sheets, Monday.com) and Microsoft Office Suite + Strong understanding of IT systems including storage, networking, and telecommunications + Excellent leadership, communication, and problem-solving skills + Ability to manage multiple projects simultaneously across geographically dispersed teams Preferred: + PMP and/or ITIL certifications are highly desirable **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $90,000 - $110,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$90k-110k yearly 8d ago
Manager, Data Quality
Dodge Construction Network
Columbus, OH
The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics. The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations. This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments. This is a full-time position and reports directly to the Director of Data Acquisition. **_Preferred Location_** + This is a remote, home-office-based role, and candidates located in the continental United States will be considered. + For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards + Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction + Oversee entity creation, updates, merges, conflict resolution, and exception handling + Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes + Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes + Lead, mentor, and develop CEM team members + Establish performance expectations, work allocation, and capacity planning + Manage relationships with third party data providers and offshore vendors + Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs + Participate in roadmap discussions, attribute model design, and classification/taxonomy updates **_Education Requirement_** Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 7+ years of experience in data operations, master data management, digital operations, or business transformation + 2+ years managing teams + Proven experience managing both onshore and offshore teams + Experience with SQL and/or Python programming + Advanced problem solving and data driven decision making capabilities + Proven record of managing external vendor relationships + Ability to translate technical concepts into actional business insights for non-technical stakeholders + Experience with automation tools, scraping frameworks, and data pipelines + Exposure to data operations utilizing machine learning and data enrichment techniques + Proficiency in data governance, KPI management, and quality assurance + Strong project management skills, including planning, prioritization, and execution of change management + Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as AWS Quicksight, PowerBI, Tableau + Knowledge of construction industry or content workflows a plus + Experience with salesforce a plus + Familiarity with cloud-based data environments + Familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-2026-22
$76k-113k yearly est. 12d ago
Technical Project Manager -InfoSec - Contractor
Situsamc
Columbus, OH
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! The Technology Project Manager will be responsible for planning, overseeing and leading technology projects related to Infrastructure & Information Security from ideation to completion. The successful candidate will have excellent communication skills, be highly organized, and have a proven track record of successfully managing complex technology projects. The Technology Project Manager will work closely with cross-functional technology teams such as developers, infrastructure, information security, architecture and data engineers to ensure that projects are delivered on-time, within budget, and to the satisfaction of all stakeholders. The candidate should also have experience managing Infrastructure & Information Security related projects. ssential Job Functions: + Work with stakeholders todefineprojectobjectivesand scope + Develop and manage project schedule and budget + Engage with resource management toprocureproject team members and performongoingcapacity planningand forecasting + Organize and lead project status and working meetings + Prepare andupdate project roadmaps and progress reports to keep stakeholders informed of project status + Keep leadership informed of key issues that mayimpactproject completion,budgetor other results + Promote and follow a defined project management process and implement best practicesof Project Management methodologies + Such other activities as may be assigned by your manager Qualifications/ Requirements: + Experience working with cross-functional technology teams and helping to drive them to complete complex technology related projects + ExperiencemanagingInformation Security related projects including but not limited to: + SIEM, PAM, IAM, patching, threat and vulnerability management, data security, zero trust, EDR, AI governance and security, AppSec, SecOps, red/blue/purple teaming, GRC and audit, 3rd party vendor risk management, Cloud security, CSPM/CNAPP, Email security, security awareness training + Experience managing infrastructurerelatedprojects,including but not limited to:Site reliability engineering, platform (AWS) engineering, network architecture, Cloud operations, IAM, service desk, endpoint management, SaaS support, Azure, patching + Extensive knowledge of project management principles and practices. + Program management related experience is a plus. + Experience overseeing multi-function project teams with at least 10-15 team members. + Problem Solving:Identifiesand resolves problemsin a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions;demonstratesattention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics + Job Knowledge:Competent in required job skills and knowledge;exhibitsability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts tonew technologies + Communication:Expresses ideas and thoughts verbally and in written form;exhibitsgood listening and comprehension; communicates changes and progress; keeps othersadequately informed; selects and usesappropriate communicationmethods; manages difficult or emotional situations + Teamwork:Balances team and individual responsibilities;exhibitsobjectivity and openness to other's views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals andobjectives; supports everyone's effort to succeed + Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events + Leadership:Exhibits confidence in self and others;displays willingness to make decisions;inspires and motivates others to perform well;fosters team cooperation; ensures progress toward goals; acknowledges team accomplishments + Quality Management:Looks for ways to improve and promote quality;demonstratesaccuracy and thoroughness + Effectiveness:Prioritizes and plans work activities; uses time efficiently; sets goals andobjectives; develops realistic action plans; displays willingness to make decisions;exhibitssound andaccuratejudgment; supports and explains reasoning for decisions; includesappropriate peoplein decision-making process; makestimelydecisions + Experience using Microsoft Office Suiteincluding Microsoft Project or similar \#LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $100,000.00 - $120,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
$100k-120k yearly 7d ago
Data Science Manager- Generative AI
Citizens 2.9
Columbus, OH
As a Data Science Manager, you will lead a team focused on applying Generative AI and Natural Language Processing (NLP) to solve complex business challenges across the bank. This role emphasizes the use of pre-trained Large Language Models (LLMs) and other out-of-the-box Gen AI tools to deliver scalable, responsible, and innovative solutions. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between AI capabilities and business needs. Primary Responsibilities + Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes. + Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback. + Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies. + Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation. + Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams. + Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions. + Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases. + Contribute to the development of internal standards and best practices for Gen AI adoption. Qualifications Required: + 6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role. + Hands-on experience applying Generative AI and LLMs in production or pilot environments. + Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.). + Proven ability to lead technical teams and manage multiple projects simultaneously. + Experience working with unstructured data and integrating AI solutions into business workflows. + Strong communication skills, including technical writing and stakeholder engagement. Preferred: + Experience with prompt engineering and LLM orchestration. + Familiarity with cloud platforms and MLOps tools. + Experience interacting with model validation teams and regulators. + Background in Agile methodologies and project management tools. Education + Required: Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field. Hours & Work Schedule + Hours per Week: 40 + Work Schedule: Monday - Friday + Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 02/27/2026
$62k-85k yearly est. 60d+ ago
Organizational Change Management (OCM) Manager
The Greentree Group 4.7
Columbus, OH
Are you an experienced change leader who thrives on guiding organizations through complex transformation? Do you have a keen eye for detail and excellent analytical skills? Have you led organizational change efforts where multiple teams deliver interconnected components in both process and technology? Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others? Are you a creative problem solver when there is no obvious path or solution? If so, we have an exciting opportunity for you at The Greentree Group! WHO WE ARE The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible. What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact. We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being. Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a potential Organizational Change Management (OCM) Manager, you will have the opportunity to collaborate with a talented team of professionals in support of a client in the Columbus, OH area. This potential role will serve as the principal line of communication between the stakeholders and the project team in a state-wide implementation effort. Join us and be part of our mission to make a difference! SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Leading and executing change management approaches and plans to ensure maximum employee adoption and minimal resistance. Conducting change impact assessments, including stakeholder identification, impact analyses, and change readiness evaluations. Meeting with impacted users and stakeholders face-to-face in their environment to exchange information and understand their concerns. Utilizing structured methodologies and tools to create stakeholder engagement, communications, and learning strategies. Producing key deliverables such as communication plans, coaching plans, roadshows, training plans, resistance management plans, and readiness assessments. Translating system and process changes into actionable activities for employees and stakeholders. Collaborating with various business units and stakeholders to ensure consistent change adoption across the organization. Creating and managing comprehensive stakeholder engagement plans, anticipating and addressing potential resistance. Identifying potential risks and devising appropriate mitigation tactics. Coaching executive leadership and other key stakeholders to facilitate successful change. Gathering user and stakeholder feedback in regards to new systems and processes and delivering that information to the project team Establishing efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms. Advocating for and implementing activities that promote user education and adoption of new services and technologies. Formulating and executing the program's training/learning initiatives. Evaluating success through Customer Experience and Satisfaction metrics. Ensuring the timely execution of all OCM-related project deliverables. Undertaking other duties as assigned within the project scope. The majority of the OCM delivery in this position will be on-site in the client environment. MINIMUM QUALIFICATIONS: Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited institution, along with ten (10) or more years of relevant work experience. At least ten (10) years of demonstrated experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments. Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies. Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities. Effective interpersonal communication skills, emphasizing a customer-service and teamwork-oriented approach. Experience in working alongside technical IT teams and business users. Candidates must be US Citizens. DESIRED QUALIFICATIONS: Holding a relevant change management certification (e.g., Prosci, CCMP, AIM, CMS). Previous experience in government projects, with a preference for those involving technology and mature business processes. Proactive problem-solving skills and a strong initiative. Exceptional communication abilities, capable of engaging effectively with diverse stakeholders. Proficiency in negotiation and mediation techniques. Demonstrated skills in facilitation and team-building exercises. Experience managing large-scale OCM initiatives, particularly those with extensive user bases and in fast-paced environments. We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at *********************** Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time. Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran. Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Approximate Salary Range: $125K - $150K Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance. Top Benefits Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available) Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
$91k-116k yearly est. 9d ago
Infrastructure Architect - SAP Implementation
Blue Star Partners 4.5
Columbus, OH
Job Title: Infrastructure Architect - SAP Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Remote: Yes, with possibility of biweekly travel to Columbus, OH and Merrillville, IN Period: 03/03/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $70 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Infrastructure Architect will be responsible for designing, implementing, and optimizing the infrastructure needed to support the SAP implementation within the Work and Asset Management program. This role will focus on ensuring that the SAP system is properly integrated with existing IT infrastructure, including networking, storage, and cloud environments. The Infrastructure Architect will collaborate with IT and project teams to ensure the infrastructure is scalable, secure, and aligned with the organization's technical and business needs. This role will play a key part in supporting the smooth deployment of the SAP system while ensuring infrastructure meets performance, security, and reliability standards. Role, Responsibilities & Deliverables: Infrastructure Design & Planning: Develop detailed infrastructure architectures for the SAP implementation, ensuring that all system components (networking, storage, security, cloud) are integrated and meet performance and scalability requirements. System Integration: Work with project teams to integrate SAP with existing systems, ensuring seamless interaction with other business-critical applications and infrastructure. Cloud and On-Premise Configuration: Design and implement both on-premise and cloud infrastructure solutions, ensuring proper configuration and optimization for SAP operations. Performance Optimization: Ensure that the infrastructure is optimized for performance, availability, and scalability to support SAP workloads. Monitor infrastructure performance and make recommendations for improvements. Security & Compliance: Work closely with the security team to ensure that the infrastructure is secure and compliant with relevant regulatory requirements (GDPR, HIPAA, etc.). Implement security best practices and monitor infrastructure for vulnerabilities. Disaster Recovery & Business Continuity: Design and implement disaster recovery plans for the SAP infrastructure, ensuring business continuity in the event of system failures or disruptions. Collaboration with IT Teams: Collaborate with network, storage, and security teams to ensure infrastructure is set up to meet SAP system requirements and overall IT architecture. Vendor Management & Integration: Work with vendors to ensure the necessary hardware, software, and support services are in place and integrated properly into the infrastructure. Documentation & Reporting: Maintain detailed documentation on the infrastructure design, configurations, and processes. Report on infrastructure status and issues to project leadership. Required Experience: Experience: Minimum of 7-10 years of experience in infrastructure architecture or related roles, with a focus on enterprise system implementations like SAP. SAP Infrastructure Experience: Experience working with SAP architecture, including integration with on-premise and cloud environments. Cloud & On-Premise Infrastructure: Hands-on experience with both cloud and on-premise infrastructure design, deployment, and optimization. Security & Compliance: Experience working with security teams to ensure infrastructure meets industry standards for security and compliance (e.g., GDPR, HIPAA). Utilities Industry Experience: Experience in the utilities industry or similar sectors where infrastructure reliability and performance are mission-critical is a plus. Waterfall Methodology: Familiarity with Waterfall project management methodologies in complex, enterprise-level implementations. Key Skills: Infrastructure Architecture: Expertise in designing and implementing complex IT infrastructures, with a focus on scalability, performance, and security. Cloud & Virtualization: Knowledge of cloud platforms (AWS, Azure, etc.) and virtualization technologies for optimal SAP performance and scalability. Security Best Practices: Deep understanding of infrastructure security, including firewalls, access controls, data encryption, and regulatory compliance. Disaster Recovery: Expertise in developing and implementing disaster recovery strategies for enterprise systems like SAP. Collaboration & Communication: Strong ability to collaborate with cross-functional teams, communicate technical information clearly to non-technical stakeholders, and manage vendor relationships. Performance Monitoring & Optimization: Experience in monitoring infrastructure performance, identifying bottlenecks, and implementing optimizations to improve system efficiency. Project Management: Experience in managing large-scale projects, ensuring that infrastructure designs and deployments align with overall project goals. Education & Certifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar certifications preferred. SAP Certification: SAP-related infrastructure or technology certification preferred. Additional Certifications: ITIL, CISSP, or similar certifications are a plus.
$70-80 hourly 60d+ ago
Data Science Manager- Generative AI
Citizens Financial Group, Inc. 4.3
Columbus, OH
As a Data Science Manager, you will lead a team focused on applying Generative AI and Natural Language Processing (NLP) to solve complex business challenges across the bank. This role emphasizes the use of pre-trained Large Language Models (LLMs) and other out-of-the-box Gen AI tools to deliver scalable, responsible, and innovative solutions. You'll guide technical execution, mentor data scientists, and collaborate with stakeholders to ensure alignment between AI capabilities and business needs. Primary Responsibilities * Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes. * Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback. * Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies. * Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation. * Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams. * Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions. * Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases. * Contribute to the development of internal standards and best practices for Gen AI adoption. Qualifications Required: * 6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role. * Hands-on experience applying Generative AI and LLMs in production or pilot environments. * Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.). * Proven ability to lead technical teams and manage multiple projects simultaneously. * Experience working with unstructured data and integrating AI solutions into business workflows. * Strong communication skills, including technical writing and stakeholder engagement. Preferred: * Experience with prompt engineering and LLM orchestration. * Familiarity with cloud platforms and MLOps tools. * Experience interacting with model validation teams and regulators. * Background in Agile methodologies and project management tools. Education * Required: Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on site at a Citizens Corporate Office, 1 day remote #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award
$91k-115k yearly est. Auto-Apply 13d ago
IT Support Manager
Central Insurance 3.6
Dublin, OH
Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - salary We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! By joining the team as an IT Support Manager, you'll lead a talented group dedicated to elevating the Help Desk experience, implementing smart technology solutions, and fostering a culture of continuous improvement. You'll collaborate across departments, empower users with self-service tools, and ensure seamless support for end users and audio-visual systems. If you're ready to make a measurable impact and help shape the future of IT support, we want to hear from you!Key Responsibilities of the Role Management and Leadership Develop and enforce user experience standards for Help Desk interactions, ensuring consistency and satisfaction. Integrate and leverage self-service tools, knowledge bases, and automation (e.g., Copilot agents, Jira, Confluence) to empower users and reduce support demand. Drive continuous improvement by leading targeted initiatives that analyze ticket drivers and root causes, eliminate recurring issues, and redesign workflows and user interfaces. Foster a culture of innovation and accountability through mentorship, technical skill development, and professional growth, ensuring the team proactively identifies opportunities for operational excellence and implements sustainable solutions. Implement and maintain standardized triage protocols to ensure tickets are routed and resolved appropriately, including AI-assisted routing and classification of support tickets Collaborate with cross-functional teams to align Help Desk processes with broader business optimization goals. Lead training and communication initiatives to ensure team members and end-users understand new processes and standards. Responsible for managing team workloads through capacity planning, process improvement, and staffing. Evaluates performance of team members following Central's performance management process. Holds employees accountable to annual goals and standards. Audit team performance through the development of SLAs and OKRs. Analyze and report out on relevant data against these metrics on a regular basis as required, ensuring accountability for data-driven decision making and continuous improvement. Design incident management reactions and responses. Execute response when necessary. Technology Support Manages the activities of a team who is responsible for IT Technology Support operations and projects Direct strategies to drive the shifting of incidents and requests to more efficient and faster resolution through process improvements, routing and classification of support tickets Direct strategies around technology equipment negotiation, procurement, and inventory management. Manage assigned vendor relationships and assist with budget and contracts where applicable. Provide input on refresh strategies to leadership Develop and maintain the incident and service request processes, procedures, and knowledge base content, ensuring procedures are followed, including reviews and problem analysis Ensure that standards, documentation, and tools needed for effective execution of IT Technology Support responsibilities are in place and being used appropriately; identifies gaps and implements proposed improvements Keep up to date with industry developments, driving innovation and effective change Collaborate with leadership to build and execute Help Desk strategy and priorities, set expectations & hold team accountable to achieve desired results Work closely across all IT and business groups to ensure that impact of technological changes is understood and communicated to all affected parties Develop customer feedback strategy to evaluate the level of customer satisfaction delivered by Helpdesk Audio-Visual Support Oversee support for audio-visual (AV) systems, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and events Ensure a seamless, consistent and standardized AV experience across all conference rooms and regions by implementing uniform procedures, technology standards, and user training. Maintain up-to-date knowledge of AV technologies and best practices Collaborate with stakeholders to ensure AV needs are met for internal and external events Train team members and end-users on effective use of AV equipment and software Required Qualifications Bachelor's degree in related field and 4 years related experience Or 6 years related experience Preferred Qualifications Prior experience supervising others, including performance evaluation Knowledge in audio-visual (AV) support, including AV system setup, troubleshooting, and maintenance A proven technical background working in Information Technology Proficiency with technical tools such as Confluence, Jira, and Copilot agents Proficient with technical support requirements of end user devices including, Microsoft Windows, Apple MacBooks, and mobile devices, as well as the corresponding management platforms (Intune, Jamf, SCCM) Knowledge, Skills, and Abilities Strong leadership skills, including coaching, team building, and conflict resolution Strong project management skills including time and risk management, resource prioritization, and project structuring Strong analytical and problem-solving skills Ability to recognize the relationships between various processes and identify ways to streamline the workflow Ability to effectively work with various customers to gather requirements for projects and propose solutions to meet needs in a cost-effective manner Strong verbal and written communication skills, including negotiation, presentation, and influence skills Extensive knowledge of applications and technologies Strong multi-tasking and prioritization skills Work schedule flexibility to support off-hour work as needed Great understanding of Central Insurance's policies and processes Total Rewards Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
$91k-110k yearly est. 60d+ ago
Consumer Loan Servicing - Vendor Manager
Huntington 4.4
Columbus, OH
The ideal candidate will be responsible for overseeing third-party service providers that support loan servicing, ensuring compliance with regulatory requirements, contractual obligations, and performance standards. This role plays a critical part in maintaining operational excellence, mitigating risk, and enhancing customer experience through effective vendor oversight. Job Description The successful candidate will collaborate closely with the Third-Party Risk Monitoring (TPRM) team to ensure effective oversight of vendor relationships. Participating in regularly scheduled performance review meetings, with a focus on service level agreements (SLAs) and compliance standards. Coordinating with the procurement team to manage contract renewals and onboard new vendors. Supporting all TPRM initiatives to ensure timely and accurate completion of program requirements. Acting as a liaison for business owners in managing vendor relationships related to loan servicing operations. Duties & Responsibilities: Monitor and evaluate vendor performance against SLAs and KPIs. Conduct regular business reviews and performance assessments. Identify and escalate issues impacting service delivery or compliance. Collaborate with procurement to negotiate and manage vendor contracts. Serve as the primary liaison between internal stakeholders and external vendors. Ensure contract terms align with operational needs and regulatory expectations. Support audits, due diligence, and risk assessments. Maintain documentation and reporting for regulatory and internal governance. Identify opportunities to optimize vendor processes and reduce costs. Lead or support initiatives to onboard new vendors or transition services. Collaborate with cross-functional teams to align vendor capabilities with business goals. Basic Qualifications: 4 or more years in financial team lead/leadership and/or vendor management experience. High School Diploma or equivalent Preferred Skills: Bachelor's degree Experience managing vendors in financial industry. Familiarity with risk management frameworks and third-party oversight programs. Ability to work in a fast-paced, regulated environment with multiple stakeholders. Experience in vendor management, loan servicing, or financial operations. Strong understanding of consumer lending regulations and servicing practices. Excellent communication, negotiation, and analytical skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$92k-119k yearly est. Auto-Apply 16d ago
Sr. Technology Manager
825 Technologies
Columbus, OH
Company Description: 825 Technologies is a respected Managed Service Provider. We are seeking a Sr. Technology Manager who is not only technically proficient but also embodies drive, strategic acumen, and exemplary organizational skills. Job Summary: The Sr. Technology Manager will play a key role in defining our technological direction and operations. This position involves strategic leadership as well as direct involvement in helpdesk and field operations. We are looking for a candidate who is a go\-getter, exceptionally organized, detail\-oriented, and has a strong background in project management. Requirements Key Responsibilities: Develop and oversee the technology strategy to align with our business objectives. Manage all technical aspects, including IT infrastructure, cybersecurity, and software development. Engage in helpdesk support and field operations with a hands\-on approach. Lead and mentor the IT team, promoting a culture of excellence and innovation. Ensure the reliability and efficiency of IT services. Collaborate with various departments to integrate technology solutions. Stay updated with emerging technology trends to strategically incorporate beneficial innovations. Manage the IT budget with an emphasis on efficient resource allocation. Ensure proper, detailed documentation, reporting, and status updates to all necessary individuals. Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Extensive experience in a senior IT role, ideally in a Managed Service Provider setting. Robust technical skills in IT infrastructure and network security. Exceptional organizational and detail\-oriented skills, with a proven track record in project management. A dynamic and driven individual, committed to achieving excellence. Proven leadership skills and team management experience. Excellent communication skills and a willingness to provide hands\-on support. Ability to handle multiple priorities in a dynamic environment. Benefits Compensation: Competitive base salary. A significant bonus of 20% of company profit. 100% employer\-paid health, dental, and vision insurance. We Offer: A challenging and rewarding role in a growing company. Opportunities for personal and professional development. A supportive and collaborative work environment. Comprehensive benefits package. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"661180747","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"City","uitype":1,"value":"Columbus"},{"field Label":"State\/Province","uitype":1,"value":"Ohio"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"43213"}],"header Name":"Sr. Technology Manager","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00193003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04593019","FontSize":"15","google IndexUrl":"https:\/\/825technologies.zohorecruit.com\/recruit\/ViewJob.na?digest=YGNKd@UCJw4RI5iViKXg3Gg@CFJLb0kG0VKnEMwc4iQ\-&embedsource=Google","location":"Columbus","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
$103k-139k yearly est. 60d+ ago
Data Governance Manager
Dodge Construction Network
Columbus, OH
The Data Governance Manager owns Dodge's Standard Operating Procedure (SOP) ecosystem, ensuring operational documentation remains current, compliant, and accessible across the Content organization. This role serves as the central point of coordination for SOP lifecycle management-working with subject matter experts, team leads, and managers to schedule reviews, maintain version control, and promote consistent adoption of best practices. This is a full-time position and reports directly to the Sr. Manager, Operational Performance Management. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered. For this position, there is a preference to hire in Eastern time zone, however candidates in other area/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Own and maintain Dodge's SOP management platform, ensuring all documents are up-to-date, approved, and properly archived + Develop and coordinate SOP lifecycle activities including drafting, stakeholder review, approval, and publication + Collaborate with SMEs and managers to ensure timely reviews and revisions per governance schedules + Define, enforce, and continuously improve SOP governance standards, including version control, approval hierarchies, and documentation compliance requirements + Integrate SOP updates with training content and quality assurance initiatives to ensure organizational alignment + Design, track, and report SOP governance metrics used by leadership to assess documentation health, compliance adherence, and operational readiness + Support the Operational Performance Management team in aligning SOPs with data governance and compliance frameworks + Drive communication and adoption of updated policies and procedures across all teams + Perform organizational analytics on Dodge's operational system to inform SOP adherence and needs + Conduct project management of initiatives to drive SOP & policy compliance **_Education Requirement_** Bachelor's degree in Business Administration, Information Management, or related field; or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 5+ years of experience in document management, process governance, or compliance + Demonstrated analytics experience on continuous improvement projects, including identifying opportunities to simplify and strengthen governance processes + Experience with SOP or document management systems (e.g., Whale, Trainual, Confluence, SharePoint, LMS-integrated platforms) + Ability to collaborate with technical and non-technical stakeholders + Proficiency with Microsoft Office + Highly organized, detail-oriented, and collaborative + A governance mindset to maintain rigor in process documentation and compliance + Ability to prioritize multiple reviews and manage deadlines effectively + Highly collaborative including partnering with SMEs to maintain process accuracy + Strong organizational skills and attention to detail **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Six Sigma Green Belt or Black Belt certification + Project Management experience or PMP certification + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence + Knowledge of video editing concepts & video editing software such as Adobe Premier, Final Cut Pro, Camtasia, or similar software + Experience in an information services or data operations environment **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Base Salary Range: $72,800-$91,000 This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.** **A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.** **Reasonable Accommodation** **Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email ** ******************************* **.** **Equal Employment Opportunity Statement** **Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-7
$72.8k-91k yearly 16d ago
Hybrid Cloud & Tech Resilience - Manager
PwC 4.8
Columbus, OH
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Analyse and identify the linkages and interactions between the component parts of an entire system. + Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. + Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. + Develop skills outside your comfort zone, and encourage others to do the same. + Effectively mentor others. + Use the review of work as an opportunity to deepen the expertise of team members. + Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Cloud Operations team you will lead the development and implementation of innovative cloud resilience strategies. As a Manager you will supervise and mentor teams, delivering exceptional results while fostering meaningful client relationships and navigating complex challenges. This role offers a unique chance to enhance your leadership skills while working with advanced technology in a dynamic environment. Responsibilities - Promote a culture of collaboration and continuous improvement - Maintain adherence to project timelines and quality standards - Analyze and refine operational processes for effectiveness What You Must Have - Bachelor's Degree - At least 5 years of experience What Sets You Apart - Master's Degree in Computer and Information Science, Information Technology, Computer Science, Risk Management preferred - Certification(s) Preferred: Certification(s) from a leading cloud service provider (AWS, Azure, GCP), Certification(s) from a leading on-premises infrastructure provider (VMware, Nutanix Microsoft, RedHat, NetApp, EMC, Cisco, Arista), Certified Business Continuity Professional (CBCP), ITIL Certification, Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), AWS or Azure certifications related to resilience or infrastructure - Demonstrating experience in IT resilience and disaster recovery - Possessing public, private, hybrid, and multi-cloud Infrastructure experience. (Network, Server, Storage, and Database) discovery, design, build, and migration - Providing specialist advice on developing IT resilience strategies tailored to client-specific environments and challenges - Having familiarity with risk management frameworks (e.g., ISO 22301, ISO 27001, NIST, ITIL) - Working with clients to identify critical business functions and their dependencies on IT systems Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
$99k-232k yearly 60d+ ago
Infrastructure Architect - SAP Implementation
Blue Star Partners LLC 4.5
Columbus, OH
Job Description Job Title: Infrastructure Architect - SAP Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Remote: Yes, with possibility of biweekly travel to Columbus, OH and Merrillville, IN Period: 03/03/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $70 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Infrastructure Architect will be responsible for designing, implementing, and optimizing the infrastructure needed to support the SAP implementation within the Work and Asset Management program. This role will focus on ensuring that the SAP system is properly integrated with existing IT infrastructure, including networking, storage, and cloud environments. The Infrastructure Architect will collaborate with IT and project teams to ensure the infrastructure is scalable, secure, and aligned with the organization's technical and business needs. This role will play a key part in supporting the smooth deployment of the SAP system while ensuring infrastructure meets performance, security, and reliability standards. Role, Responsibilities & Deliverables: Infrastructure Design & Planning: Develop detailed infrastructure architectures for the SAP implementation, ensuring that all system components (networking, storage, security, cloud) are integrated and meet performance and scalability requirements. System Integration: Work with project teams to integrate SAP with existing systems, ensuring seamless interaction with other business-critical applications and infrastructure. Cloud and On-Premise Configuration: Design and implement both on-premise and cloud infrastructure solutions, ensuring proper configuration and optimization for SAP operations. Performance Optimization: Ensure that the infrastructure is optimized for performance, availability, and scalability to support SAP workloads. Monitor infrastructure performance and make recommendations for improvements. Security & Compliance: Work closely with the security team to ensure that the infrastructure is secure and compliant with relevant regulatory requirements (GDPR, HIPAA, etc.). Implement security best practices and monitor infrastructure for vulnerabilities. Disaster Recovery & Business Continuity: Design and implement disaster recovery plans for the SAP infrastructure, ensuring business continuity in the event of system failures or disruptions. Collaboration with IT Teams: Collaborate with network, storage, and security teams to ensure infrastructure is set up to meet SAP system requirements and overall IT architecture. Vendor Management & Integration: Work with vendors to ensure the necessary hardware, software, and support services are in place and integrated properly into the infrastructure. Documentation & Reporting: Maintain detailed documentation on the infrastructure design, configurations, and processes. Report on infrastructure status and issues to project leadership. Required Experience: Experience: Minimum of 7-10 years of experience in infrastructure architecture or related roles, with a focus on enterprise system implementations like SAP. SAP Infrastructure Experience: Experience working with SAP architecture, including integration with on-premise and cloud environments. Cloud & On-Premise Infrastructure: Hands-on experience with both cloud and on-premise infrastructure design, deployment, and optimization. Security & Compliance: Experience working with security teams to ensure infrastructure meets industry standards for security and compliance (e.g., GDPR, HIPAA). Utilities Industry Experience: Experience in the utilities industry or similar sectors where infrastructure reliability and performance are mission-critical is a plus. Waterfall Methodology: Familiarity with Waterfall project management methodologies in complex, enterprise-level implementations. Key Skills: Infrastructure Architecture: Expertise in designing and implementing complex IT infrastructures, with a focus on scalability, performance, and security. Cloud & Virtualization: Knowledge of cloud platforms (AWS, Azure, etc.) and virtualization technologies for optimal SAP performance and scalability. Security Best Practices: Deep understanding of infrastructure security, including firewalls, access controls, data encryption, and regulatory compliance. Disaster Recovery: Expertise in developing and implementing disaster recovery strategies for enterprise systems like SAP. Collaboration & Communication: Strong ability to collaborate with cross-functional teams, communicate technical information clearly to non-technical stakeholders, and manage vendor relationships. Performance Monitoring & Optimization: Experience in monitoring infrastructure performance, identifying bottlenecks, and implementing optimizations to improve system efficiency. Project Management: Experience in managing large-scale projects, ensuring that infrastructure designs and deployments align with overall project goals. Education & Certifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or similar certifications preferred. SAP Certification: SAP-related infrastructure or technology certification preferred. Additional Certifications: ITIL, CISSP, or similar certifications are a plus.
$70-80 hourly 11d ago

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Updated January 20, 2026

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