The Technical Support Analyst provides technical assistance and support to end-users (hospital employees and patient families) for hardware, software, and network-related issues. This role is critical for maintaining the smooth operation of technology systems and ensuring timely resolution of technical problems. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a customer-focused approach. This position is ideal for individuals passionate about technology and customer support, eager to grow their skills in a dynamic and collaborative environment.
Reports To: This position reports to the VP of Customer Experience.
Location and Hours:
This is a full-time position (40 hours/week, Monday-Friday 1 pm - 10 pm CT) located in Little Rock, AR.
This position requires being a part of the 24/7, 365-day, after-hours coverage rotation with other members of the IT support team. Currently rotation is 1 week at a time, frequency of rotation dependent on Company needs.
Key Responsibilities:
Respond to technical support requests via phone, email, and ticketing system in a timely manner which is dictated by internal metrics.
Diagnose and troubleshoot hardware, software, and network issues across various platforms.
Install, configure, and update computer systems, applications, and peripherals.
Provide training and guidance to end-users on software applications and best practices.
Escalate complex technical issues to higher-level support teams as necessary.
Document and track support requests, resolutions, and procedures in the ticketing system.
Collaborate with the IT team to improve system performance and reliability.
Assist in maintaining camera hardware inventory, ensuring all assets are properly repaired, tracked and updated.
Stay updated on emerging technologies and industry trends to provide effective solutions.
Contribute to knowledge base articles and self-help documentation for end-users.
Qualifications:
Education: Associate or bachelor's degree in information technology, computer science, or a related field preferred (or equivalent experience)
Experience: 1-3 years of technical and/or customer support or IT help desk experience preferred.
Technical Skills: Proficiency in troubleshooting operating systems (Windows, mac OS), Microsoft Office Suite, remote desktop tools, and networking concepts (TCP/IP, DNS, VPN). Proficiency in ticketing systems and remote support tools. Experience with Salesforce is also preferred.
Certifications: CompTIA A+, ITIL Foundation, or similar certifications are a plus.
Soft Skills: Excellent communication, problem-solving, and customer service skills.
Other Requirements: Ability to prioritize tasks, work independently, and handle multiple issues simultaneously.
Why Join AngelEye Health? AngelEye Health is dedicated to improving the patient experience through innovative healthcare technology. We foster a collaborative environment where every team member plays a vital role in enhancing our services and client relationships. If you're ready to contribute to cutting-edge projects, lead impactful initiatives, and grow your career, we want to hear from you! Apply now and be part of our mission to transform the NICU experience.
AngelEye Health, Inc. offers you:
A growth-oriented team environment where your strengths are highly valued
Opportunities to expand your technical skills and knowledge with on-the-job learning/training opportunities
Benefits package (info provided separately)
Company Mission Statement: Equipping care teams and empowering families of neonatal and pediatric patients to improve outcomes.
Values and Core Beliefs:
Patients and their families first; Hospital Partners a close second; Our Team and their families make it all happen.
Curiously innovate; Failure isn't fatal, and success isn't final.
Execute the basics at a PhD level.
Create and Maintain a Sense of Urgency!
Effective communication is key!
Transparency and Honesty in everything we do.
$32k-52k yearly est. 2d ago
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Audio Visual Integration Technician Intern
Cti 4.7
Technical internship job in Bentonville, AR
Real Projects. Real Experience. A Real Future.
About this Internship
At our Bentonville, AR, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26
th
, 2026.
This summer, you will
Gain skills through our AV integration âboot-camp,â as well as introductory training and real-world experience.
Work on impactful projects and challenge yourself through hands-on problem-solving.
Study for the AVIXA Certified Technology Specialist exam.
Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management.
Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours.
Basic Qualifications
Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027.
Valid Driver's License and a safe driving record per Company Policy.
Able to pass a background check.
Familiar with hand and power tools.
Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period.
Internship Pay Rate: $17/hr.
Learn more at: ***********************************************
About CTI
CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience.
At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions.
CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.
$17 hourly 5d ago
IT Support Specialist
Teksynap
Technical internship job in Arkansas
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems.
+ Performs analysis of user requirements and IT processes to enhance efficiency and service delivery.
+ Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements.
+ Develops, updates, and maintains problem tracking databases and knowledge repositories.
+ Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment.
+ Performs system and data backup and recovery operations.
+ Develops user training materials and conducts end-user computing and information systems training sessions.
+ Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions.
+ Prepares business cases and implementation plans for IT service improvements.
+ Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes.
**REQUIRED QUALIFICATIONS**
**Clearance**
+ Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
**Certifications**
+ DoD 8570 IAT Level II Baseline Certification
+ COMPTIA Security+ CE
+ Cisco Certified Network Associate (CCNA)
+ COMPTIA Cybersecurity Analyst (CySA+)
+ Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP)
+ Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC)
+ Certified Network Defender (CND)
+ Systems Security Certified Practitioner (SSCP)
+ One of the following Google Cloud Platform:
+ Google Associate Cloud Engineer
+ Google Professional Cloud Architect
+ One of the following cloud or systems certifications:
+ AWS Certified Cloud Practitioner
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate
+ AWS Certified Solutions Architect - Professional
+ AWS Certified SysOps Administrator
+ Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert
+ Microsoft Certified Azure Security Engineer Associate
+ Oracle Cloud Infrastructure Cloud Operations
+ Red Hat Certified Engineer
+ Red Hat Certified System Administrator
**Experience**
+ Six (6) years of progressive experience in the field of Information Processing.
+ Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions.
+ Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems.
**Desired Experience and Skills**
+ Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions.
+ Experience administering Windows and Linux operating systems in large enterprise environments.
+ Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions.
+ Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner.
**Overview**
We are seeking an IT Support Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Remote
+ Type of environment: Remote
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ U.S. Citizen
+ Secret Clearance
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
\#remote #telework #linkedin
\#LI-Remote (turn font to white)
**Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._
**ID** _2025-8636_
**Category** _Technical Support/Help Desk_
**Type** _Regular Full-Time_
$32k-52k yearly est. 60d+ ago
Technical Support Technician (Comms) - MTCCS
Nexthreat
Technical internship job in Arkansas
Job Title: Technical Support Technician (Comms) Location: Ft Chaffee, ARTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
⢠Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities⢠Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:⢠Associate's degree⢠Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies⢠Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:⢠Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II⢠Bachelor's degree
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$28k-46k yearly est. 7d ago
Help Desk Technician I
Computech Corporation 4.3
Technical internship job in Bentonville, AR
Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes
the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or
equivalent, technical training and 0-1 year of experience in a related role. ;
Key Areas of Responsibility :
Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service -
Receive and document service request and customer information - Gather problem information and determine criticality -
Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools -
Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities -
Participate in special projects to continuously improve processes, tools, systems and organization -
Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business -
Actively develop job related skills -
Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs.
The agent will be measured on speed of response, clarity and accuracy of captured information.
Qualifications
Typical requirements are a
high school degree
or
equivalent, technical training
and 0-1 year of experience in a related role.
Additional Information
Additional Job Description:
Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations.
Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools -
Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge
Work Environment:
The position involves prolonged periods of PC and telephone usage.
The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls.
The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.
$34k-57k yearly est. 1d ago
IT Support Specialist- Jonesboro, AR
Arisa Health
Technical internship job in Jonesboro, AR
Arisa Health is seeking a IT Support specialist to join our team in Jonesboro, AR. This is a great opportunity for candidates who are tech-savvy, curious, and ready to grow their skills in a supportive environment. Prior IT experience is helpful, but not required.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a IT Support Specialist at Arisa Health:
Support the IT Help Desk including NetSmart connection support
Assist with user account management and NIAM access setup
Troubleshoot issues related to NetSmart and MyAvatar
Complete billing corrections for non-billable services
What we look for in a IT Support candidate:
Effective written and verbal communication skills
Familiarity with Microsoft applications such as Word and Excel
General knowledge of internet navigation, basic technical support
The ability to work independently and as part of a team
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
$32k-52k yearly est. 21d ago
IT Help Desk Support - Level II
K2 Staffing
Technical internship job in Springdale, AR
Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$32k-52k yearly est. 60d+ ago
IT Help Desk Support - Level II
K2 Staffing, LLC
Technical internship job in Springdale, AR
Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja.
Having working knowledge of a PSA tool, such as Autotask or Halo is a plus.
Experience working with Microtik routers.
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$32k-52k yearly est. 16d ago
IT Support Specialist
Emery Sapp & Sons 3.9
Technical internship job in Springdale, AR
The IT Support Specialist provides frontline technical support for the
corporate office and nearby plants, quarries, shops, and job sites. This role delivers both in-person and remote assistance to end users and supports ESS's strategic initiatives. The Specialist ensure reliable technology operations, consistent customer service, and accurate documentation.
Key Responsibilities:
⢠Provide in-person support for end users in the office, nearby plants, quarries,
shops, job sites, and remote support across all locations.
⢠Respond to incidents and service requests in a timely, professional manner.
⢠Document troubleshooting and resolutions within the service management system.
⢠Prepare and deploy hardware for new hires; set up accounts and required access.
⢠Retrieve hardware and ensure proper deactivation during offboarding.
⢠Maintain accurate asset records in ITAM solution, updating entries in real time.
⢠Assist with inventory audits, hardware lifecycle tasks, and device tracking.
⢠Collaborate with other IT team members to support field operations and remote
users.
⢠Support job sites and field personnel with technology needs, traveling locally as
required.
⢠Follow established SOPs, runbooks, and IT processes.
⢠Create or update documentation and knowledge base articles to support
consistency.
⢠Participate in IT rollouts, upgrades, and standardization initiatives.
⢠Identify recurring issues and escalate appropriately to support problem
management.
⢠Stay up to date on emerging IT technologies and trends in the construction industry.
⢠Other duties as assigned.Qualifications:
⢠2+ years of IT Support or help desk experience.
⢠Strong understanding Windows OS, Microsoft 365, hardware, and basic networking.
⢠Ability to communicate clearly with both technical and non-technical users.
⢠Strong customer service, problem solving, and prioritization skills.
⢠Associate's degree in computer science, IT, or a related field preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$36k-61k yearly est. Auto-Apply 19d ago
Production Control / Technical Support Analyst (Night shift)
Dillard's 4.1
Technical internship job in Little Rock, AR
THE OPPORTUNITY
Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours.
This position's primary focus is assisting users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning.
WHAT YOU WILL DO
Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
Must be able to function independently
Handle phone and email support for moderate system or content issues
Identify, resolve, and escalate issues when necessary
Clearly communicate technical solutions in a user-friendly, professional manner
Record interactions in our service ticket database
Identify and document resolution to recurring inquiries
Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution
Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations
Ensure all batch processes are started and completed in a timely manner
THE MUST-HAVES
Authorization to work in the United States without sponsorship
Education or at least two years of experience working in a help desk or technical support call center environment
Excellent problem-solving and decision-making skills
Excellent verbal and written communication skills
Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment
THE "NICE TO HAVES"
Previous customer service experience
Previous experience in a network operations field
Previous IT Operations or production control experience
Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke)
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
$30k-38k yearly est. Auto-Apply 5d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical internship job in Little Rock, AR
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$32k-52k yearly est. 46d ago
Support Technician
Daveandbusters
Technical internship job in Rogers, AR
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $11 - $16 per hour
Salary Range:
11
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$11-16 hourly Auto-Apply 60d+ ago
R&D Intern
Siplast 4.0
Technical internship job in Little Rock, AR
At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.
The Summer Intern, Siplast, supports the Research and Development (R&D) function within the Siplast commercial roofing business. The Summer Intern, Siplast, will work with scientists and manager(s) and be a part of the Siplast R&D team based in Arkadelphia, AR. He/she will have a great deal of opportunity to learn, contribute and develop leadership skills.
Essential Duties
Specific responsibilities include, but are not limited to:
Learn, be curious and brainstorm on potential new ideas for optimizing commercial roofing products and systems that will bring value to the end users (Architects, Roof Contractors, Consultants)
Design and perform experiments with moderate to heavy supervision, interprets and evaluates data, contributes to written reports
Collect, analyze and present scientific data to key stakeholders and senior management
Under This Roof, We Require
Major in chemistry, polymer science, engineering or related fields. Preferably with a sophomore standing.
GPA of 3.0
Candidates with experiences related to lab environment are preferred
Ability to travel and visit plants or customer sites as needed (10% time)
Ability to participate from June 1, 2026 - August 7, 2026
Candidates must be authorized to work in the United States, without visa sponsorship now and in the future.
Under This Roof, We Also Value
Creativity and willingness to learn and have fun driving new product innovations
Ability to gather and understand customer insights and translate them into meaningful new solution development opportunities
Hands-on skills through prototype building and testing of new product concepts
Excellent communication skills
All GAF internship roles are paid at an hourly rate, however, there are no benefits associated with these positions**. Candidates are expected to work 40 hours per week over the summer. Transportation, F-1 and HB-1 visa sponsorship will not be provided in association with these positions.
How We Protect What Matters Most
Professional growth and development are very important to us! We offer internal training programs and courses, in addition to our on the job experiences.
We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.
**NOTE: The below benefits are only applicable for Full Time Employees. They do not apply to GAF Internships.
Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.Base Hourly Rate: $20.00How We Protect What Matters Most:1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.
GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
$20 hourly Auto-Apply 60d+ ago
IT Internship Summer 2026
External
Technical internship job in Little Rock, AR
When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, we empower people to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment.
We have been recognized for 5 consecutive years as a âBest Places to Workâ in Arkansas, Florida, and Hawaii. As an intern, you will be rewarded with opportunities for personal and professional development working directly with leaders in the insurance industry
Life Takes You Places! Are you ready to join us?
Intern Overview:
We are seeking a tech-savvy and motivated IT Intern to support our technology team. This internship offers hands-on experience in IT support, systems maintenance, cybersecurity, software troubleshooting, and emerging technologies such as artificial intelligence (AI) and machine learning (ML). The ideal candidate is eager to learn, detail-oriented, and passionate about technology and problem-solving.
Essential Duties:
Provide technical support to employees, including troubleshooting hardware, software, and network issues.
Assist in setting up and configuring computers, mobile devices, and other IT equipment.
Help maintain and update IT documentation, asset inventories, and user guides.
Support system upgrades, software installations, and routine maintenance tasks.
Assist with monitoring system performance and security alerts.
Participate in IT projects such as system migrations, cloud integrations, or process automation.
Collaborate with team members to improve IT workflows and user experience.
Ensure compliance with IT policies and data security protocols.
Required Knowledge, Skills, and Abilities:
Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, operating systems, and networking concepts.
Familiarity with Microsoft Office, Windows OS, and common enterprise software.
Strong problem-solving and communication skills.
Ability to work independently and as part of a team.
Experience with help desk systems or ticketing platforms is a plus.
Ability to commit to a 40 hour work week during the 10 week internship
Required Education and Experience
Currently enrolled and pursuing a degree in a related area of business
Sophomore classification or higher
Cumulative GPA 3.0 or better
A minimum of one year work experience
Or equivalent military experience.
Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future.
$27k-39k yearly est. 60d+ ago
Summer 2026 Information Security and Access Management Internship - Identity and Access Management Analyst!
Spp
Technical internship job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
Summer 2026 Information Security and Access Management Internship - Identity and Access Management Analyst!
Join Southwest Power Pool (SPP) this summer as an IT Intern and gain hands-on experience in implementing and maintaining the security architecture for IT systems. You'll work with a variety of IT subject matter experts to help design, implement, and support cybersecurity controls and solutions-both technology- and process-based-ensuring the protection and security of SPP's information system assets.
As an IAM Intern, you'll assist with the design, development, implementation, and management of identity and access management processes and systems that align with SPP's enterprise-wide security and governance strategy. Your work will play a vital role in ensuring accurate, secure, and compliant operations across critical applications used by SPP and its members.
What You'll Do
Support day-to-day identity and access management operations, ensuring proper provisioning, de-provisioning, and access reviews.
Conduct data analysis and cleanup to support compliance and audit requirements.
Assist in system maintenance, patching, and real-time troubleshooting of IAM applications.
Participate in user acceptance and performance testing to validate system updates.
Help develop and document security policies, procedures, and standards.
Collaborate with cross-functional teams to ensure IAM practices align with SPP's cybersecurity strategy.
Contribute to continuous improvement initiatives in access control and governance.
Internship Overview
Duration: 10-12 weeks, full-time (Monday-Friday, 8:00 a.m. - 5:00 p.m.)
Format: Onsite internship with rotations to various IT departments as needed
Compensation: Paid internship with housing available (if needed)
Engagement: Teaming activities and professional development opportunities outside of regular work hours
Capstone: Interns will deliver a final presentation showcasing lessons learned and knowledge gained
What We're Looking For
College student entering their senior year working toward a bachelor's degree or above in Cyber Security, Computer Science, Information Technology, Management Information Systems, or a related field
3.0 GPA or higher
Strong interest in cybersecurity, IT systems, and technology solutions
An expressed desire to work in the power industry
Excellent teamwork, communication, and problem-solving skills
Eagerness to learn and contribute to real-world cybersecurity projects
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.
The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.
The employee must occasionally lift and move up to 10 pounds.
Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Position Type, Locations and Expected Hours of Work:
This is a temporary, onsite summer 2026 internship. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Travel Requirement:
This position requires no travel
Should you elect to apply for this position SPP will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.
Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.
The Americans with Disabilities Act (ADA) defines âreasonable accommodationâ as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.
$27k-39k yearly est. 60d+ ago
Summer Intern - Engineering System Intern
Dassault Falcon 4.8
Technical internship job in Little Rock, AR
This is a 2026 summer internship in our Engineering department. The intern will support the systems team by helping to digitalize the current ground test results performed on aircraft and thus acquiring practical experience through direct involvement in ongoing operations. Furthermore, the intern may engage in activities and events aimed at promoting networking within the Dassault Falcon Jet community and among peers, thereby strengthening professional relationships and fostering effective team collaboration.
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
* Understand the current ground test procedures
* Provide a digital means to record ground test procedure
* Develop a database to store and evaluate the ground test results
MINIMUM REQUIRED QUALIFICATIONS:
* Computer applications including Excel, Word, and PowerPoint
* Understanding of mechanical engineering principles
* Strong communication skills in English are essential
* Candidates should be receptive to constructive feedback
* Possess foundational knowledge of manufacturing processes.
* Must be currently enroll in an accredited college or university and must reside in the United States.
ADDITIONAL DESIRED QUALIFICATIONS:
* Mechanical Engineering major preferred
COMPENSATION:
The compensation for this position is $20.00 per hour. This position is eligible for overtime.
We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.
$20 hourly 60d+ ago
Intern, Research & Development, Ammo
SIG Sauer Careers 4.5
Technical internship job in Jacksonville, AR
.
SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Workâ˘. For more information about the company and product line visit: www.sigsauer.com
Position Summary:
The Ammo R&D Intern is responsible for testing and development of ammunition products using industry standard equipment and creating well written reports in the execution of advanced test plans. This is an entry level position to develop and test ammunition in accordance with company standards. The Intern will collaborate with Design Engineers, Manufacturing Engineering, Production and Quality on new product development. This includes product design, data collection, troubleshooting and root cause analysis, as well as workplace organization and safety.
Job Duties and Responsibilities:
Assist with the design of new ammunition components and cartridges.
Handload various ammunition for test and evaluation.
Directly assists in Engineering and Production testing of new products.
Provides efficient and effective planning and performance of routine and non-routine mechanical inspection using pre-determined methods for product acceptability.
Provide assistance in the development of fixtures and gauges.
Perform ammunition testing to ensure compliance with all Sporting Arms and Ammunition Manufacturing Institute (SAAMI) standards for ammunition manufacturing following approved testing protocols for all key performance data including (but not limited to) - Pressure, Velocity, Accuracy, and Primer Sensitivity.
Safely and effectively operates test equipment according to manuals, work instructions, or industry standards.
Follows moderately complex test plans to execute testing of ammunition as assigned.
Document raw test data and creates comprehensive written test reports to SIG SAUER INC standards as assigned.
Analyze test data to provide periodic, accurate test status reports to Management as assigned with minimal support.
Participate in analytic groups for driving to the root cause of internal and external quality failures, particularly related to the prevention of customer escapes.
Must be able to infrequently work a varied schedule to include evenings, weekends or holidays based on customer demands or to support organizational goals.
Maintain range certification while always handling and shooting firearms in accordance with SIG SAUER INC policy.
Participate in and sustains 5S
Must follow all required ISO procedures, comply with all work exposure EH&S training requirements, and adhere to SIG SAUER, Inc. security mandates.
Miscellaneous duties as assigned.
Education, Experience, and Required Skills:
Enrolled in Science and Technology degree program required.
Knowledge of traditional measuring devices (e.g., indicators, height gages, calipers, micrometers).
Experience reading drawings and blueprints, including working knowledge of Geometric Dimensioning and Tolerancing.
Establish and maintain functional knowledge of the operation and maintenance of all quality inspection equipment used in the ammunition manufacturing process.
Rudimentary knowledge of components, assemblies, and product form, fit, and function.
Basic Microsoft Word and Excel skills.
Shooting experience preferred.
Experience using and maintaining firearms is preferred.
Working Conditions:
Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
Ability to lift up to 25 pounds.
Must wear required Personal Protective Equipment (PPE) where required.
Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
$29k-36k yearly est. 27d ago
Production Control / Technical Support Analyst (Night shift)
Dillards 4.1
Technical internship job in Little Rock, AR
Job Description
THE OPPORTUNITY
Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours.
This position's primary focus is assisting users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning.
WHAT YOU WILL DO
Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
Must be able to function independently
Handle phone and email support for moderate system or content issues
Identify, resolve, and escalate issues when necessary
Clearly communicate technical solutions in a user-friendly, professional manner
Record interactions in our service ticket database
Identify and document resolution to recurring inquiries
Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution
Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations
Ensure all batch processes are started and completed in a timely manner
THE MUST-HAVES
Authorization to work in the United States without sponsorship
Education or at least two years of experience working in a help desk or technical support call center environment
Excellent problem-solving and decision-making skills
Excellent verbal and written communication skills
Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment
THE "NICE TO HAVES"
Previous customer service experience
Previous experience in a network operations field
Previous IT Operations or production control experience
Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke)
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
$30k-38k yearly est. 15d ago
Summer Intern - Engineering System Intern
Dassault Falcon Jet Corp 4.8
Technical internship job in Little Rock, AR
Job Description
This is a 2026 summer internship in our Engineering department. The intern will support the systems team by helping to digitalize the current ground test results performed on aircraft and thus acquiring practical experience through direct involvement in ongoing operations. Furthermore, the intern may engage in activities and events aimed at promoting networking within the Dassault Falcon Jet community and among peers, thereby strengthening professional relationships and fostering effective team collaboration.
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Understand the current ground test procedures
Provide a digital means to record ground test procedure
Develop a database to store and evaluate the ground test results
MINIMUM REQUIRED QUALIFICATIONS:
Computer applications including Excel, Word, and PowerPoint
Understanding of mechanical engineering principles
Strong communication skills in English are essential
Candidates should be receptive to constructive feedback
Possess foundational knowledge of manufacturing processes.
Must be currently enroll in an accredited college or university and must reside in the United States.
ADDITIONAL DESIRED QUALIFICATIONS:
Mechanical Engineering major preferred
COMPENSATION:
The compensation for this position is $20.00 per hour. This position is eligible for overtime.
We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.
$20 hourly 8d ago
Intern, Research & Development, Ammo
Sig Sauer Inc. 4.5
Technical internship job in Jacksonville, AR
. SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,400 employees across sixteen U.S. locations in three states, and four additional global facilities. SIG SAUER is certified a Great Place to Work. For more information about the company and product line visit: ****************
Position Summary:
The Ammo R&D Intern is responsible for testing and development of ammunition products using industry standard equipment and creating well written reports in the execution of advanced test plans. This is an entry level position to develop and test ammunition in accordance with company standards. The Intern will collaborate with Design Engineers, Manufacturing Engineering, Production and Quality on new product development. This includes product design, data collection, troubleshooting and root cause analysis, as well as workplace organization and safety.
Job Duties and Responsibilities:
* Assist with the design of new ammunition components and cartridges.
* Handload various ammunition for test and evaluation.
* Directly assists in Engineering and Production testing of new products.
* Provides efficient and effective planning and performance of routine and non-routine mechanical inspection using pre-determined methods for product acceptability.
* Provide assistance in the development of fixtures and gauges.
* Perform ammunition testing to ensure compliance with all Sporting Arms and Ammunition Manufacturing Institute (SAAMI) standards for ammunition manufacturing following approved testing protocols for all key performance data including (but not limited to) - Pressure, Velocity, Accuracy, and Primer Sensitivity.
* Safely and effectively operates test equipment according to manuals, work instructions, or industry standards.
* Follows moderately complex test plans to execute testing of ammunition as assigned.
* Document raw test data and creates comprehensive written test reports to SIG SAUER INC standards as assigned.
* Analyze test data to provide periodic, accurate test status reports to Management as assigned with minimal support.
* Participate in analytic groups for driving to the root cause of internal and external quality failures, particularly related to the prevention of customer escapes.
* Must be able to infrequently work a varied schedule to include evenings, weekends or holidays based on customer demands or to support organizational goals.
* Maintain range certification while always handling and shooting firearms in accordance with SIG SAUER INC policy.
* Participate in and sustains 5S
* Must follow all required ISO procedures, comply with all work exposure EH&S training requirements, and adhere to SIG SAUER, Inc. security mandates.
* Miscellaneous duties as assigned.
Education, Experience, and Required Skills:
* Enrolled in Science and Technology degree program required.
* Knowledge of traditional measuring devices (e.g., indicators, height gages, calipers, micrometers).
* Experience reading drawings and blueprints, including working knowledge of Geometric Dimensioning and Tolerancing.
* Establish and maintain functional knowledge of the operation and maintenance of all quality inspection equipment used in the ammunition manufacturing process.
* Rudimentary knowledge of components, assemblies, and product form, fit, and function.
* Basic Microsoft Word and Excel skills.
* Shooting experience preferred.
* Experience using and maintaining firearms is preferred.
Working Conditions:
* Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
* Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
* Ability to lift up to 25 pounds.
* Must wear required Personal Protective Equipment (PPE) where required.
* Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.