Technical Support Professional
Technical internship job in Solon, OH
We're looking to add a Technology Support Professional to our growing team.
Responsibilities
• Provide world-class service to our customers via phone, email, and chat for hardware and software products.
• Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database.
• Possible travel to customer sites for site surveys and implementations.
• Special projects related to product support.
We'd like to speak with you if you have:
• Experience in a technical support or IT management role.
• A "whatever it takes" attitude about customer service.
• The desire to work someplace special, with talented and motivated colleagues.
• Experience with cloud management or Microsoft Azure
A great place to work
• We're a small company where you can really make a difference
• Great co-workers
• Advancement opportunity
• World class benefits
• Unsurpassed medical, dental, and vision coverage
• 401(k) program with match
About TimeKeeping Systems
Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in.
Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match.
We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!
IT Support/Level One Help Desk-onsite
Technical internship job in Bedford, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh.
Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner.
Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Intern/Co-op - Midstream Natural Gas and NGL Services Mechanical/Chemical/Petroleum/Civil/Electrical Engineering (Summer 2026)
Technical internship job in Cadiz, OH
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: The Natural Gas and NGL Services (Gathering and Processing) Engineering I ntern/Co-op manages all aspects of assigned projects including initial feasibility review and development of project scope, estimate, schedule, engineering design, equipment and material selection, project bidding, contractor selection, construction oversight, management of change, personnel and process safety, environmental oversight and all other project tasks to successfully accomplish goals for capital projects simultaneously within a managed budget and execution schedule. Responsibilities could include:
+ Collaborates with affected departments during phase gated Front-End Loading (Conceptual, Feasibility, and Definition where projects are initiated, concepts selected and front-end definitions developed) to vet resource estimates, schedules, business benefits, environmental/health/safety impacts. Facilitates technical reviews to ensure detailed engineering meets corporate engineering standards. Develops project feasibility and supports economic analysis to determine viability. Prepares decision support packages for review and approval by management.
+ Ability to manage DOT (CFR 192 & 195) regulated pipeline integrity repair programs and pipeline maintenance projects.
+ Manages field construction teams who execute this OQ required work. Working with project field teams in developing and selecting Inspection companies, as well as third party construction integrity services to complete repairs in accordance with DOT regulations.
+ Effectively works with field Company supplied field Construction Managers and Project Coordinators to ensure proper execution aligned with company directives of Safety, Quality, and reliable operations, aligned with company culture.
+ Effectively manages multiple stakeholder feedback and drives clear alignment and communication across a multi-discipline project teams consisting of Operations, Business Development, Construction, Subject Matter Experts, and other ad hoc internal and external stakeholders.
+ Monitors and controls project performance during Project Execution phase to ensure project meets agreed quality, cost and time parameters in safe and environmentally sound manner. May have contractor oversight.
+ Collaborates with Project Controls on project administration (scheduling, estimating, cost management, schedule management etc.) so that project resources are optimized. Conducts productivity analysis to identify and resolve critical variances so that project can achieve established objectives.
+ Coordinates with Procurement in the development of a contracting plan, including engineering and execution resources.
+ Identifies risk factors and ranks as of level of threat posed to project's success during technical and location-oriented risk assessment. Develops and implements risk response plan to monitor and control risks throughout the project lifecycle. This includes organizing and planning project HAZOPS and PHAs as needed.
+ Collaborate with engineers to analyze collected data and identify trends for operational optimization.
+ Supporting the Electrical Engineering team on electrical projects including power utilization and optimization in industrial processes, safe energized electrical work practices, and analysis of electrical design in Motor Control Centers.
+ Must be able to manage multiple projects simultaneously of varying magnitude and complexity from conception to commissioning and start-up.
+ Maintains accurate, thorough, and current project documentation.
Qualifications:
+ Candidates must be pursuing a Bachelor's degree in Chemical, Civil, Electrical, Mechanical, or Petroleum Engineering.
+ Concurrent enrollment in a Bachelor's degree (or higher) seeking program for the duration of the experience.
+ Strong academic performance.
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Availability to work 40 hours per week.
+ Positions are available Spring, Summer, and Fall semesters.
+ Availability for multiple work terms is preferred.
+ Will require time spent in the field monitoring and managing field activities as required in various areas of our Midstream natural gas and light crude facilities, including pipelines, compressor stations, pump stations and other related facilities.
+ Many projects may require travel; therefore, a valid driver's license is required.
+ Military experience a plus.
+ MIN - $32.92 per hour / MAX - $42.45 per hour
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
External Field.
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Denver, Colorado
Job Requisition ID:
00018373
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
1515 Arapahoe St Twr1 Ste 1600
Additional locations:
Bulger, Pennsylvania, Cadiz, Ohio, Canonsburg, Pennsylvania, Jewett, Ohio, Kingfisher, Oklahoma, San Antonio, Texas, Washington, Pennsylvania, West Union, West Virginia
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
IT Support Specialist
Technical internship job in Aurora, OH
LOCATED IN AURORA, OHIO***
About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: IT Support Specialist
The IT Support Specialist provides Tier 1 and Tier 2 technical support across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools.
This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service.
Key Responsibilities:
End-User Support
Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications.
Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors.
Support both office employees and manufacturing-floor personnel.
System Setup & Configuration
Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps.
Assist new hires with workstation setup and onboarding support.
Application & System Support
Assist with ERP system support and enhancements.
Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications.
Participate in new system rollouts, upgrades, and implementation projects.
Ticketing & Documentation
Log, track, and resolve support tickets according to defined SLAs.
Maintain accurate documentation, device lifecycle records, and asset inventory.
Report recurring issues to the IT team to drive long-term solutions.
Operational Support
Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks.
Support IT initiatives and contribute to continuous improvement of support processes.
Qualifications:
Required
1-4 years of IT support, help desk, or service desk experience.
Strong troubleshooting abilities across hardware, software, and networks.
Excellent communication and customer service skills.
Hands-on experience with:
Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
Windows operating systems
Basic networking (DNS, DHCP, Wi-Fi, VPN)
Ability to support manufacturing-floor technology and work onsite as needed.
Preferred
Experience with ERP systems, ticketing platforms, or endpoint management tools.
Exposure to Active Directory or Azure AD.
Knowledge of IT asset management practices.
Education
Associate degree or higher in Information Technology, Computer Science, or a related field preferred.
Equivalent hands-on experience will be considered in lieu of a degree.
Industry certifications are a plus, including:
CompTIA A+, Network+, Security+
Microsoft 365 Fundamentals (MS-900)
Microsoft Certified: Modern Desktop Administrator Associate
Who Thrives in This Role
Someone who loves solving problems and helping people
Someone who communicates clearly and stays calm under pressure
Someone who is eager to learn and grow in an enterprise IT environment
Someone who takes initiative and follows through
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $85,000 to $114,00
Intern, Computer Science
Technical internship job in Parma, OH
Department: Computer Science Reports To: Program Manager Recruitment Type: Internal Employment Type: Student Non-Union Work Schedule: Days Number of Openings: 0 Job Description: This internship aims to help students develop both technical and soft skills, preparing them to become successful job seekers and employees in the tech field.
Internship Responsibilities and Activities:
The primary goal of this internship is to review and update the Help is Here (HIH) app. Responsibilities include:
Review and update the HIH app.
* Develop a project plan for updates and meet with Tri-C counselors and staff to discuss.
* Update software.
* Update Counselor requests.
* Review usage.
* Make recommendations for updates based on research.
* Other tasks as assigned.
As time allows, there may be additional tasks, including:
Career Readiness:
* Enhance LinkedIn profiles, resume reviews, mock interviews, and more.
Communication and Presentation:
* Presentations to boost confidence and communication skills.
Departmental Projects:
* Engage in short-term projects to assist the Computer Science department.
Cybersecurity Defense Center Maintenance:
* Research and recommend solutions to technical problems.
* Monitor system performance and troubleshoot issues.
* Install, configure, and troubleshoot network and server systems, hardware, and software.
* Provide technical assistance on hardware and software-related issues.
Other Technical Projects:
* Take part in various technical projects as assigned.
Preferred Qualifications:
* Currently enrolled IT student.
* Programming experience in React Native preferred; strong skills in JavaScript, HTML and React.
* Experience using Git and GitHub for source code control.
* Experience deploying mobile apps to the Apple and Google store for testing purposes.
* Excellent problem-solving and troubleshooting skills.
* Passion for the field.
Special Note:
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Associate Technician*^*
Technical internship job in Youngstown, OH
Requisition ID: 901220 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
Technical aptitude, attention to detail and the motivation to learn and grow professionally. If this describes you, consider aligning your career with Essilor.
MAJOR DUTIES AND RESPONSIBILITIES
You will focus on one of the following areas, and we plan to cross-train in the future so that you may work in any area. In the coating area, you may work as:
A Clipper, clipping and securing lenses into baskets to begin the coating process.
A Machine Operator, preparing and operating the coating machine to coat the lenses properly. This will include:
Loading machine chemicals.
Loading and unloading sectors with lenses.
An Inspector, inspecting lenses to ensure that they are optically and cosmetically accurate.
In finishing, you may work as:
A Beveler, utilizing the bevel wheel to remove the sharp edges of the lens.
A Mounter, inserting edged lenses to ensure proper fit and alignment, and inserting lenses into the frame while ensuring proper fit.
An Edger Operator, using variety of edging machines to cut lenses down to proper size and shape to fit the appropriate frame.
A Finish Layout preparer, readying uncut lenses for the edging process by outlining the center/alignment markings and affixing the chuck/block.
A Tinter, accurately tinting all lenses.
An inspector, checking lenses and frames to ensure quality standards are met.
In surfacing, you may work as:
A Surfacing Blocker, utilizing the blocking machine to accurately secure a block to all lenses going through the surfacing department. You'll operate taping equipment to apply protective tape to the front of the lenses.
A Surface Finer/Polisher, operating the equipment used to fine and polish all lenses going through the surfacing depart.
A Lens Washer, hand washing and drying lenses followed by a brief cosmetic inspection of the lenses. You'll grasp lenses with a de-blocking cup and strike it against the table to remove block from lenses, and also remove tape from lenses.
BASIC QUALIFICATIONS
To be a good fit for the Production Associate opportunity, you will have:
A high school diploma or equivalent.
High mechanical aptitude.
1+ years of related work experience, such as in manufacturing; experience in lab settings is preferred but not required.
The ability to meet measurable standards in a dynamic production environment. Depth perception and manual dexterity.
Strong oral and written communication skills.
Excellent organizational abilities.
Attention to detail.
You need to know:
This position requires that you stand and walk for the duration of any shift.
You'll work with and around chemicals.
Your work area may be wet and/or dirty and or have a strong smell.
You should be willing and able to work overtime as needed.
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Cleveland
Nearest Secondary Market: Youngstown
Job Segment:
Supply Chain, Social Media, Supply, Ophthalmic, Operations, Marketing, Healthcare
Vet Tech Student Externship- Newton Falls Animal Hospital
Technical internship job in Newton Falls, OH
Practice
Newton Falls Animal Hospital was established in 1993. Since opening, we have grown into a 5 doctor thriving practice. We are specialized in small animal general care and our veterinary services include performing spays, neuters, soft tissue, mass removal, dental cleaning with extractions, and more.
We love the supportive small town we provide care for. The local clientele has generations of family members coming to us!
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyTechnical Support Analyst I
Technical internship job in Mayfield Heights, OH
SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
Partner with internal IT teams and vendors to resolve incidents
Proactively learn and train peers on new products, services and technical solutions within organization
Build and maintain knowledge base for support and incident management
Configure new PCs using an SCCM imaging process and deploy to business locations.
Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
1-3 years of experience working in a Help Desk or Service Desk role
Associates or Bachelor degree in Information Technology or a related field preferred
Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
Experience with PC imaging and hardware repair.
Experience using incident and problem management ticketing solutions
Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
Strong customer service ethic
Excellent verbal and written communication skills
Excellent analytical and problem solving skills
Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Auto-ApplyIT Support Specialist
Technical internship job in Streetsboro, OH
Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities
Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Set up user accounts, permissions, and access controls in accordance with company policies.
Troubleshoot and resolve issues related to operating systems, applications, and connectivity.
Assist with onboarding new employees by preparing devices and providing basic IT orientation.
Maintain accurate documentation of support requests, resolutions, and system configurations.
Monitor system performance and escalate complex issues to senior IT staff when necessary.
Ensure compliance with IT security standards and company policies.
Other duties as assigned
Continuous Improvement Responsibilities
Identify recurring technical issues and propose solutions to reduce future incidents.
Analyze support processes and recommend improvements to enhance efficiency and user experience.
Document and update troubleshooting procedures to reflect best practices and lessons learned.
Collaborate with team members to implement automation or tools that streamline support tasks.
Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals.
Participate in regular reviews of IT systems and workflows to ensure continuous optimization.
Education and Experience
Associate's or Bachelor's degree in Information Technology or a related field OR
1-3 years of experience in IT support, helpdesk, or technical support roles OR
An equivalent combination of education and experience.
Preferred Skills and Attributes
Strong troubleshooting and problem-solving skills.
Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications.
Familiarity with networking basics (TCP/IP, DNS, VPN).
Excellent communication and customer service skills.
Preferred Certifications
CompTIA A+
CompTIA Network+
Microsoft Certified: Modern Desktop Administrator
Physical Demands
Sitting for extended periods while working at a computer.
Standing and walking intermittently throughout the day.
Navigating industrial environments, which may include noise, dust, or temperature variations
Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required.
Escorting candidates or visitors through the facility.
Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally.
IT Help Desk - Tier 2
Technical internship job in Solon, OH
We are a fast-growing IT Managed Services Provider (MSP) seeking an on-site Tier 2 to support our team.
The Tier 2 Technician is responsible for resolving more complex technical issues that go beyond Tier 1 support, providing advanced troubleshooting for both hardware and software systems. This role requires strong critical thinking skills and a deeper understanding of system architecture, tools, and infrastructure.
The technician provides on-site, remote support and is required to participate in on-call rotations to ensure timely and effective resolution of technical issues impacting end-users and business operations.
Resolve escalated support issues involving hardware, software, and network challenges.
• Perform software installations, updates, and basic server maintenance.
• Collaborate with Tier 3 technicians or system administrators to support infrastructure improvements and project initiatives.
• Coach or train Tier 1 technicians when necessary.
• Perform system administration tasks, including overnight backups, system updates, & patch management.
• Document support activities, solutions, and system changes in the service management platform (Autotask)
What We're Looking For:
Associate's degree and/or bachelor's preferred, but not required.
2-4 years of experience in IT or desktop support.
Strong technical knowledge of Windows environments, networking basics, and IT tools.
Preferred (not required) Certifications: CompTIA Security Plus, Network +
Maintain a valid driver's license, registration, and insurance, and own a reliable vehicle.
Comprehensive Benefits:
As a valued member of our team, you will receive a comprehensive benefits package that supports your health, financial well-being, and work-life balance.
Health & Wellness: Comprehensive medical, dental, and vision coverage.
Financial Future: Life insurance and 401(k) plan to help you prepare for your future.
Time Off: Enjoy a healthy work-life balance with competitive paid time off, including vacation, sick leave, and company holidays.
Growth Opportunities: We invest in our employees' growth through ongoing professional development.
Water Planning Engineer Co-op/Intern
Technical internship job in Akron, OH
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Our growing Water Resources Planning Team in the Akron, OH office is seeking a Water Planning Engineer Co-op/Intern to join our Water Business Area. Arcadis serves many clients and project types in many market sectors. We combine technical expertise, a passion to serve, and a willingness to be adaptable in every project to serve water, industrial, and environmental clients nationwide.
We are excited to present this excellent opportunity to an individual who is eager to be part of a dynamic culture, where they will have the chance to be mentored and collaborate with a team of skilled engineers. This role offers the opportunity to develop meaningful relationships with both the incredible people within the Arcadis community and the clients we proudly serve.
Role Accountabilities
Providing technical support for water, wastewater, stormwater or industrial projects as part of a team.
Learning skills in hydraulic modeling, collection system planning and stormwater management to develop solutions for clients.
Performing fieldwork to support data collection.
Corresponding with project managers, project teams, and clients.
Developing results and documentation to share with project managers and clients at meetings.
Working on multiple, unique assignments simultaneously with the initiative and ability to take on new projects and other challenges regularly.
We are seeking an individual who is passionate about effective communication and dedicated to supporting their team, while being motivated to grow both personally and professionally. The ideal candidate will demonstrate dependability, possess a team-oriented mindset, and exhibit a proactive eagerness to take ownership of tasks, all while contributing to a culture of collaboration and commitment. They should be an excellent communicator with a genuine passion to serve and a strong interest in continuous growth.
Qualifications & Experience:
Required[ Qualifications
Pursuing a Bachelor's degree in Civil Engineering, Environmental Engineering, or a related engineering degree.
Preferred Qualifications
Prior internship experience in Consulting Engineering firm or Municipal work environment.
Experience with EPA SWMM, ArcGIS and/or Microsoft Office.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for part-time, as needed positions. These benefits include EAP, 401K, and optional wellbeing benefits. The salary range for this position is $16.50- $35.00/hour.
#Resilience-ANA
#Water-ANA
#LI-RV1
#EarlyCareersANA
Auto-ApplyIT Quality Engineer Intern (Summer 2026)
Technical internship job in Westfield Center, OH
Our Quality Engineers are the backbone of our agile teams, dedicated to perfecting every line of code and ensuring our software shines. Dive into the world of quality assurance and be part of a cutting-edge team that tests, troubleshoots, and transforms software into seamless, reliable solutions. You'll harness your skills in test automation, scripting, and problem-solving to identify and fix issues before they become problems.
Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Job Responsibilities
* Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
* Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship.
* Participates in summer internship program events, including Lunch and Learns.
* Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
* Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
* Takes responsibility for administrative and support tasks of the department.
* Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
* Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
* Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
* Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
* Develops business skills in communication and shadowing other professionals.
* Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
* Attends business unit meetings as assigned and creates and delivers presentations.
* Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.
* For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions.
* This may involve traveling on short notice or other daily driving duties as assigned.
Job Qualifications
* High School Diploma or General Education Diploma (GED) and/or commensurate experience.
* Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months.
* For field roles, only: Valid driver's license and a driving record that conforms to company standards.
Location
Hybrid defined as three (3) or more days per week in the office.
Behavioral Competencies
* Collaborates
* Customer focus
* Communicates effectively
* Decision quality
* Nimble learning
Technical Skills
* Data Analysis and Reporting
* Information Systems
* Continuous Learning
* Data Entry
* Time Management
* Business Analysis
* Problem Solving
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
IT-Security Intern
Technical internship job in Middleburg Heights, OH
Security Intern
Company: Quadax, Inc.
Job Type: Internship [Full-Time Summer]
About Us
At Quadax, Inc., we are committed to providing top-tier healthcare services while ensuring the highest standards of security and compliance. As a mid-market healthcare provider, we recognize the growing importance of cybersecurity in protecting patient data and maintaining regulatory compliance.
Position Overview
We are seeking a Security Intern to join our security team. This position offers hands-on experience in healthcare security, risk assessment frameworks, including HIPAA. The ideal candidate is detail-oriented, analytical, and eager to learn about cybersecurity in the healthcare sector.
Overview
Assist with security audits and compliance assessments, ensuring adherence to HIPAA and other regulations.
Support vulnerability management by researching emerging cybersecurity threats and industry best practices.
Collaborate with IT and security teams on infrastructure benchmarking and performance analysis.
Help document security policies and procedures, ensuring clear guidelines for healthcare data protection.
Monitor security logs and incident reports, escalating potential threats to the appropriate teams.
Participate in training sessions on data security, risk management, and regulatory requirements.
Qualifications
Currently enrolled in a Bachelor's or Master's program in Information Security, Cybersecurity, or a related field.
Understanding of security frameworks (e.g., NIST, SOC 2 Type 2) and compliance requirements such as HIPAA.
Strong analytical and problem-solving skills with attention to detail.
Familiarity with cybersecurity tools for risk assessment and infrastructure monitoring.
Excellent communication skills and ability to work collaboratively in a team environment.
Passion for cybersecurity, compliance, and healthcare security.
Responsibilities:
Analyze and investigate security incidents escalated to the NOC
Investigate risky sign-ins from users via EntraID
Respond and assist in threat remediation and investigation
Assist with project documentation and presentation
Assist with phishing campaigns
Other Tier 1 security functions. (Email monitoring, threat hunting, vulnerability analysis, etc.)
Rockwell Automation - Intern, Software Engineering, application via RippleMatch
Technical internship job in Mayfield Heights, OH
This role is with Rockwell Automation. Rockwell Automation uses RippleMatch to find top talent.
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Join Rockwell Automation as a Software Systems Engineering Intern and gain hands-on experience developing cloud-based applications that increase industrial innovation. This paid internship offers the opportunity to strengthen your technical skills, collaborate with global teams, and grow in a supportive, learning-focused environment.
You'll work with a diverse, globally distributed team building the next generation of Rockwell Automation's Software as a Service product. These platforms help customers to collaborate production systems in the cloud.
Work Style: Hybrid - In-office Monday through Wednesday, remote Thursday and Friday
Location: Mayfield Heights, OH
What You'll Do:
Learn to estimate tasks and report progress within an Agile team
Help debug and resolve software issues
Participate in code reviews and design discussions to gain exposure to professional development workflows
Explore new tools, languages, and frameworks with mentorship from experienced engineers
Contribute to documentation and share your insights with us
Receive guidance from a Technical Lead who will support your growth and help shape your career path
You'll work with development teams, gaining hands-on experience in software development environments and using development techniques.
You'll provide exposure to the full development life cycle, Agile methodology, system design, test-driven development, test automation, and build and configuration management.
What You'll Learn:
Software development lifecycle in a professional environment
Cloud technologies like Microsoft Azure and modern architectures like microservices and CQRS
Programming languages such as Java, .NET, Python, and TypeScript
Version control, CI/CD pipelines, and infrastructure-as-code tools
Frontend development using Angular and RESTful API design
Agile methodologies and collaboration
Benefits:
Each intern participant is assigned a dedicated mentor to guide you through your experience at Rockwell Automation, help understand their codebase, and help you overcome any challenges you encounter.
Participation in networking events and company culture activities.
Hands-on experience working on software projects.
Exposure to a collaborative and work environment at a Fortune 500 company.
The Essentials - You Will Have:
You must be pursuing a bachelor's or advanced degree from an accredited college or university
Have the ability to take a semester off from school to fulfill a co-op program requirement
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas for this role.
The Preferred - You Might Also Have:
Currently pursuing a degree in Software Engineering or Computer Science
Proficiency in one or more programming languages, such as Angular/Node, C++, C#, Java, JavaScript (Typescript), Kotlin, Go, or Python.
Strong interest in software development and a desire to contribute to cutting-edge technologies.
Familiarity with Agile methodology and software development best practices.
Working on a software development side-project that exemplifies a passion for continuous innovation and improvement.
Preference given to students met on campus, at a national recruiting event, through a Rockwell Automation-hosted event or a targeted recruiting campaign.
Preference given to prior Rockwell Automation intern or co-op students with in the past
What We Offer:
Health Insurance including Medical
401k
Paid Holidays off
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
To learn more about our benefits package, please visit at ********************
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
This position is part of a job family. Experience will be the determining factor for position level and compensation.
#LI-Hybrid
For this role, the Base Salary Compensation is from $22/hour - $32/hour with an annual target bonus of X% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************.
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Auto-ApplySoftware Developer Intern
Technical internship job in Youngstown, OH
Newsweek's list of Top 100 Most Loved Workplaces for 2023
Work with the development team under the direct guidance of the Web Platform Engineer, performing various coding tasks for bug fixes, enhancements, and new project development.
Work with project management to understand the flow, inputs, and outputs of the new and/or modified projects.
Submit all work to Quality Assurance for review and feedback.
Participate in team meetings.
???????Full Time
In pursuit of or completion of a Bachelor's or Master's degree in Computer Science or related software development degree.
Exposure or familiarity with client-side development utilizing multiple programming languages such as Razor, HTML, JavaScript/JQuery, CSS/Bootstrap, AJAX etc.
Analytical and detail oriented
Excellent problem-solving skills.
Able to understand and adhere to given standards, specifications, and to work within the given frameworks to complete tasks.
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 25 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#other job
Support Technician
Technical internship job in Niles, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13 per hour
Salary Range:
10.45
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support/Level One Help Desk-onsite
Technical internship job in Walton Hills, OH
IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices.
Troubleshooting hardware devices(keyboards/mouse)
Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Refining Chemical Engineering Intern/Co-op Summer 2026
Technical internship job in Canton, OH
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As a Chemical Engineer at a Marathon refinery, you can expect to become familiar with process equipment fundamentals and best practices, build critical thinking skills, and gain an understanding of how all engineering disciplines work together as a cohesive team. You will also gain knowledge of various aspects of a refinery by working with a team of professionals who run a specific portion of the refining process. Most often, Chemical Engineers will have an opportunity to work on more than one area of the refinery, leading to a broad understanding of how the plant operates. Finally, you will have the opportunity to expand your written and verbal presentation skills in a professional work environment.
Most Chemical Engineering co-ops and interns enter into the following positions:
Process / Technical Service Engineers may work on a variety of projects in the Technical Services Department together with your mentor that put your classroom experience as a Chemical Engineer into practice. The vast majority of our Chemical Engineering interns/co-ops work in this area. The experience will expand your understanding of the refining environment and technical aspects of the refinery. Past projects/duties include: develop and lead test runs to optimize refinery operations; perform process engineering calculations concerning the various process technology (or equipment) in the refinery; monitor and make recommendations in regards to catalyst and adsorbents; complete projects and provide recommendations for improvements to the refinery process and equipment.
Operations Research Engineers may help develop planning, blending, scheduling, and process models for refinery engineers. The models are used to optimize crude oil purchasing, refinery production, blending and finished product scheduling, and optimization of refinery production. Typical college co-op assignments include: validation of production data and mass balancing, process modeling, and development of graphical interfaces of refinery process units.
Environmental Engineers work on projects that involve the compliance of the entire refinery, and you will be exposed to the majority of process units in the refinery. You will be applying the engineering principles and calculations to various environmental projects and will also give you a broad knowledge of the various environmental laws that are applicable to refineries and what it takes to maintain compliance with those laws. Past projects/duties include: perform process calculations for the Risk Management Plan, including taking physical surveys of refinery process units; work on various process engineering projects within a Wastewater Treatment Plant; participate in inspections and/or testing that is conducted by federal, state, or local officials.
Products Control / Economics Engineers may work on a wide array of projects including operations, blending, and refinery economics. You will gain an understanding of how a tank farm is operated and how gasoline and other products are prepared and shipped to customers. In addition, you will gain some exposure to the overall economics of the refinery and how operating decisions are made based upon these economics. Past projects/duties include: analyze refinery process flow data and compare to recommended optimum levels, this will help in identifying equipment failures which cause variances in capacity from the optimum levels; update information on gasoline blends and tank samples in preparation for an annual blender waiver audit; develop applications to better present process data for refinery operating decisions.
Qualifications:
+ Candidates must be majoring in Chemical Engineering
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Positions are available spring, summer, and fall semesters
+ Availability for multiple work terms is preferred
+ A valid driver's license is required
+ Concurrent enrollment in a degree seeking program
+ Military experience a plus
+ MIN - $32.92 - 41.67 MAX
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Job Requisition ID:
00017998
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
539 S Main St
Additional locations:
Anacortes, Washington, Canonsburg, Pennsylvania, Canton, Ohio, Catlettsburg, Kentucky, Detroit, Michigan, El Paso, Texas, Garyville, Louisiana, Kenai, Alaska, Mandan, North Dakota, Martinez, California, Robinson, Illinois, Salt Lake City, Utah, San Antonio, Texas, St Paul Park, Minnesota, Texas City, Texas, Wilmington, California
Education:
Employee Group:
Part time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
Technical Support Analyst I
Technical internship job in Mayfield Heights, OH
SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager.
DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
* Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment.
* Ensure all incidents are resolved against service level agreements including logging and tracking of support requests
* Partner with internal IT teams and vendors to resolve incidents
* Proactively learn and train peers on new products, services and technical solutions within organization
* Build and maintain knowledge base for support and incident management
* Configure new PCs using an SCCM imaging process and deploy to business locations.
* Participate in a weekly on-call rotation for after-hours support
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
* 1-3 years of experience working in a Help Desk or Service Desk role
* Associates or Bachelor degree in Information Technology or a related field preferred
* Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android)
* Experience with PC imaging and hardware repair.
* Experience using incident and problem management ticketing solutions
* Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps
* Strong customer service ethic
* Excellent verbal and written communication skills
* Excellent analytical and problem solving skills
* Ability to prioritize and quickly resolve issues
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Fall Intern, ITS (East)
Technical internship job in Highland Hills, OH
Department: Career Services Reports To: PC Network Technician Recruitment Type: External/Internal Employment Type: Student Non-Union Work Schedule: To be determined by supervisor Job Description:
SUMMARY
Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization.
ESSENTIAL FUNCTIONS
* Assists with departmental assignments as directed
* Provides support on departmental projects as needed
* Assists the department in the delivery of excellent customer service
* May assist in the completion of departmental tracking and reporting
* Effectively interacts with colleagues, clients, and leadership
* Performs other duties as assigned
* May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency
EDUCATION AND EXPERIENCE/TRAINING
* Must be currently enrolled in Tri-C
* Declared major on record
* Cumulative GPA of 2.00 or higher
* May require a specific major in relevant field and/or relevant completed coursework
* Must be 18 years or older
* Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement
* Must successfully complete a pre-employment background check and/or drug testing
* Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri-C
KNOWLEDGE, SKILLS and ABILITIES
* Possesses basic knowledge of customer service concepts and practices
* Possesses commitment to providing excellent customer service
* Possesses organizational and time-management skills
* Possesses sound written, verbal and interpersonal communication skills
* Possesses sensitivity to appropriately respond to the needs of a diverse population
* Works accurately with great attention to detail
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
* Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
* Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note:
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.