Technical Internship jobs in Corvallis, OR

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). **Responsibilities** **Technical Skills** + Strong Oracle DBA skills, SQL / PL/SQL knowledge + Strong understanding of Oracle Database Performance Tuning methodologies including SQL Tuning - Serial and Parallel Queries, Data Compression, Partitioning, Materialized Views in RAC, Multitenant environments and Exadata environments. + Strong ability to understand, interpret and correlate AWR reports, TFA Logs, Exawatcher logs to troubleshoot complex performance issues, SQLT, SQLHC, EM Performance monitoring tools + Ability to build testcases to reproduce customer issues + Good understanding of the Oracle product features and options: Exadata, Clusterware, ASM, RAC, Dataguard, Golden Gate, Patching, etc. + Operating system knowledge (Unix, Linux and/or Windows) + Programming in C or Java + Preferred certifications - OCI (Oracle Cloud Infrastructure), OCP **Personal competencies** + Desire to learn and continually expand knowledge in Database Options and Cloud Technologies + Customer focus + Structured Problem Recognition and Resolution + Experience of contributing to a shared knowledge base + Experience of Support level work, like resolving customer problems ,managing customer expectations, escalations and work under pressure + Excellent Communication skills - Verbal and Written + Planning and organizing + Working Collaboratively and globally + Relentless pursuit of Quality work + Team Working and Results oriented + Flexibility to work in different shifts and off days, including holidays and weekends. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? **In this position...** Fleet Management Technical Support Specialists will assist fleet customers with the management of service and maintenance repairs. **What you'll do...** + Provide accurate documentation on all maintenance and repair events. + Verify that all repair and maintenance work is necessary and performed at a competitive price. + When applicable, negotiate repair costs on behalf of the customer. Document all cost savings, including identification of recommended repairs that are not needed. + Ensure appropriate preventative maintenance schedule is followed. + Ensure agreed to charges for services work performed is aligned with the final amount charged. + Assist with the development of processes and tools to streamline delivery of maintenance management services to our customers. + Must be located and able to work in the Mountain or Pacific Time zones **You'll have...** + High school diploma or GED required + 5+ year's technical automotive experience required + Current/Prior ASE certification required + Must be located and able to work in the Mountain or Pacific Time zones + Able to work scheduled weekends + Working/Repair knowledge of vehicle classes 1 through 7 **Even better, you may have...** + Master Technician preferred. + Associates / Bachelor's Degree preferred in automotive-related programs such as, but not limited to, Automotive Technology, Automotive Technology Management, Field Service Operations, Advanced Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology and Automotive Industry Management preferred + Strong interpersonal skills, both for building relationships with clients and effectively communicating with other members of the sales team. + Ability to adapt to a dynamic, diverse working environment that develops skilled and motivated people working together to deliver results + Strong desire to be curious, learn, operate with empathy, and never let a customer down + Proficient computer skills and ability to navigate various resource systems + Fluency in French or Spanish is a plus + Prior work experience in a Business Center environment preferred + Proficient in MS Office Programs, familiarity with MSD and Salesforce CR + Prior fleet management services experience strongly preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year's Day + Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ***************************** This position is a salary grade 6. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. \#LI-Remote \#LI-KR3 **Requisition ID** : 46423

Department: Information Services Classification: Info Technology Consultant 2 Appointment Type and Duration: Regular, Ongoing Salary: $22.80 - $42.26 per hour FTE: 1.0 Review of Applications Begins July 23; open until filled Special Instructions to Applicants To be considered for this position, submit a complete application that includes an online application, resume, and a cover letter addressing how you meet the minimum and preferred qualifications, and describe any transferable skills you may have. Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. The Audio Visual (AV) Services team, part of Technology Infrastructure, provides assistance, coordination, training and leadership in AV on campus, providing essential services to faculty, staff, and students in their teaching, learning, work and research. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The University is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Classroom Technology Specialist will work as an integral part of the Classroom Technology team to provide technical support and site administration for rooms and equipment. This position will make minor and/or preventive classroom equipment repairs, deliveries, and installations. The Classroom Technology Specialist provides training, consultation, and direct technical support to students, staff, and faculty using technology and information systems in classroom settings. Typical responsibilities include but are not limited to troubleshooting classroom AV and projection systems, monitoring equipment requests and reservations, and helping to maintain the Classroom Technology classroom database. The incumbent in this position will be expected to work somewhat independently, under the direction of the AV Services manager, while applying broad knowledge to standard and non-standard technical applications to solve a wide range of problems and accomplish tasks. This position may be required to work evenings, weekend shifts, and/or holidays in the absence of regularly scheduled staff; academic calendar requirements may impact some types of leave requests during certain times of the year. Work is reviewed regularly by the supervisor to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually. Driving: Ability to qualify for and maintain UO driver's certification eligibility, which includes maintaining an Oregon driver's license throughout employment in this position, is preferred. Work Schedule: Typical daytime hours, evenings and weekends as needed. Minimum Requirements This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies • Broad knowledge of and technical fluency with presentation technologies and information systems used in diverse university level educational settings. • Demonstrated skills in the use and maintenance of digital and other video and audio projection and presentation devices. • Familiarity with classroom control systems, and a range of classroom hardware from various AV hardware brands. AV Services has standardized Crestron for classroom control systems. • Strong troubleshooting skills with the ability to work under pressure to quickly and accurately diagnose and correct complex problems involving computer and projector settings, cable and network connections, and room systems in live settings such as large classrooms with students and professors present. • Experienced in training and consulting on AV and computer equipment for various skill levels. • Requires ability to work well independently as well as collaboratively with all UO staff. • Effective time management in both cyclic and sporadic workloads, and during under high activity and interruptions. • Must be able to work for long periods under artificial light. • Outstanding track record in service delivery, customer service, and internal communication. • Provide superior customer service, with the ability to address customer escalations as needed with tact, and diplomacy. • Excellent written and interpersonal communication skills. The incumbent must be able to communicate with a wide range of users and partners, as well as with students, faculty, and staff from a variety of diverse backgrounds. • Experience with and ability to manage multiple projects and competing priorities. • Perform duties in a way that advances and supports the mission of the department and university. • Maintain a safe and safety-conscious workplace. • Maintain a respectful workplace and model a positive and proactive attitude. • Model the highest ethical standards. Preferred Qualifications • Experience with room technology assistance for events, or other high pressure situations. • Experience in a higher education, preferably in an educational technology support role. • Previous lead-work or supervisory experience. • Experience with ITIL or ITSM, or other technology industry-based framework. • A valid driver's license. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.

Mainframe Technical AdvisorRemote - United StatesJR011818 The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for the client, providing leadership on strategy, troubleshooting, and execution. The MF TA is well-versed and knowledgeable around the Client solution and not only takes the lead as a client advocate but also provides representation for Ensono technical teams in client engagements, ensuring at every aspect of the engagement the Client is represented both internally and externally. MF TAs are responsible for promoting open communication with other departments, while demonstrating sound judgment necessary to performing all duties. MF TAs will use communication as well as analytical and problem-solving skills to help identify, communicate, and resolve issues as well as make improvements to optimize our clients' infrastructure. The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: + Building strong client relationships by becoming a key point of contact for clients + Participating in proactive and reactive problem management, particularly for systemic issues, in order to help reduce the number of repeat issues; ensure knowledge sharing amongst the MF TA team and across other relevant MF teams as needed + Working with internal departments to mitigate client concerns and help facilitate cross-team communication and coordination, especially for large, complex projects and implementations + Utilizing thought leadership to provide insights, recommendations & guidance to promote operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, insights, and improvements, and develop appropriate action/mitigation plans. + Collaborate with Capacity Management team to review data and trends, as well as develop action plans for performance improvement, optimization, scalability, operational excellence, etc. + Collaborate with Solution Architects to review and validate feasibility of offerings (both for potential and existing clients); also make solution recommendations. + Develop a deep understanding of clients' business/technology needs; work with client and internal teams to develop/maintain a Technology Roadmap (for HW & SW) and identify opportunities for cost reduction. + Develop a holistic understanding of client's environment and Ensono support model. + Assist in the development and execution of service improvement plans. + Interface between Ensono teams and client stakeholders to identify and bring efficiencies, thought leadership and process improvements to the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in monthly/quarterly service review meetings with Client as required to review insights, recommendations, projects (current & future) and sharing of best practices. + Participate in Business Continuity/Disaster Recovery activities. + Participate in Knowledge Transfer activities for new client on-boarding activities to transition support to BAU MF teams. + Participate/Lead mentorship & knowledge sharing activities with BAU MF teams. **What the Ideal Candidate Brings to this Role** _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._ **Required Qualifications** + Minimum of 10 years of experience within a zOS environment with a bachelor's degree. Relevant work experience will be considered in place of a bachelor's degree. + Technical knowledge across multiple Mainframe teams + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in a managed service + Proficiency in interacting with SW and HW vendors. + Deep understanding of MF HW and SW infrastructure. + Proficient in Microsoft suite (Excel, Word, Powerpoint) to a level of creating documents which can be shared with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and documenting processes and procedures + Strong collaboration and teamwork skills + Strong problem solving and analytical skills with knowledge of problem analysis + Must be self-motivated and able to manage multiple projects simultaneously. + Willingness to take ownership of issues and progress to resolution + Ability to host meetings and conference calls. **Preferred Qualifications** + Experience of working within a managed services environment is advantageous. + Familiarity with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required for Communications Server and related ISV software products on the z/OS platform. + Experience within a large-scale 24×7 production environment + ITIL certification desirable WhyEnsono (**************************************** ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices. Some of our benefits include: + Unlimited Paid Days Off + Three health plan options through Blue Cross Blue Shield + 401k with company match + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts + Paid Maternity Leave, Paternity Leave, and Sabbatical Leave + Education Reimbursement, Student Loan Assistance or 529 College Funding + Enhanced fertility coverage + Wellness program + Flexible work schedule + Depending on location, ability to take advantage of fitness centers As of the date of this posting, a good faith estimate of the current pay scale for this role is $100,000 to $183,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website (*********************************************************************************************** . If you need accommodation at any point during the application or interview process, please let your recruiter know or email ****************************** . JR011818

Job Details STRATACACHE Eugene - Eugene, OR Full Time High School Information TechnologyDescription STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point-of-decision, generating new sales opportunities and enhanced retail profitability. With 3 million+ software activations globally, we power the biggest digital networks for the worlds largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results. Learn more about the STRATACACHE family at ******************** The Technical Support Analyst will speak fluent French and serve as a technical resource for STRATACACHE products. The Analyst will provide customer support, product testing and other essential job functions in a call center environment. Principal Accountabilities: Provide bilingual technical support via phone and email for STRATACACHE hardware/software products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow through to resolution or escalate if no resolution can be found. Document all technical inquires and customer reported problems in the customer tracking database including the nature of the inquiry, and the resolution recommended. Analyze problems and develop solutions to meet customer needs. Additional job duties as assigned. Qualifications High School Diploma required; Bachelors Degree in Computer Science, Computer Engineering or similar discipline preferred. 1 year of relevant technical support experience required. Ability to effectively interact and maintain professionalism with customers at all levels via phone and email. Ability to handle problems of a diverse scope where analysis of data requires evaluation of identifiable factors. Knowledge of IP based networks and technologies. Knowledge of Linux and Windows operating systems, file system structure and troubleshooting techniques. Must be able to work autonomously as well as with a team EMPLOYMENT CONDITIONS: As a condition of employment, all successful candidates are required to consent and successfully pass mandatory drug and background screening prior to first day of employment. STRATACACHE and its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable national, federal, state or local law. While we are excited and appreciate you interest in our opportunities, please keep in mind that we are not able to contact all applicants that have applied. No vendor/agency solicitation please.

At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The Physical and Computational Sciences Directorate's (PCSD's) strengths in experimental, computational, and theoretical chemistry and materials science, together with our advanced computing, applied mathematics and data science capabilities, are central to the discovery mission we embrace at PNNL. But our most important resource is our people-experts across the range of scientific disciplines who team together to take on the biggest scientific challenges of our time. The Advanced Computing, Mathematics, and Data Division (ACMDD) focuses on basic and applied computing research encompassing artificial intelligence, applied mathematics, computing technologies, and data and computational engineering. Our scientists and engineers apply end-to-end co-design principles to advance future energy-efficient computing systems and design the next generation of algorithms to analyze, model, understand, and control the behavior of complex systems in science, energy, and national security. **Responsibilities** The Future Computing Technologies group at Pacific Northwest National Laboratory (PNNL) is seeking a PhD intern for Fall/Winter 2025 with a strong background in quantum error correction (QEC), AI for quantum computing, distributed quantum computing (DQC), and hybrid continuous-variable/discrete-variable (CV-DV) systems. The selected intern will contribute to cutting-edge research as part of PNNL's Department of Energy-funded quantum projects. This work involves close collaboration with researchers at PNNL, other national laboratories, universities, and industry partners. Areas of focus include the development, application, benchmarking, compilation, and optimization of quantum algorithms and software. This internship can be completed on-site in Richland, WA (full-time, 40 hours/week), or remotely (part-time only, up to 20 hours/week). Responsibilities and accountabilities include: + Developing new algorithms for mapping linear algebra solvers (e.g., linear combination of unitaries, quantum signal processing, quantum Hamiltonian descent) to hybrid CV-DV systems + Mapping domain and QEC applications to the tensor-network and stabilizer simulators of NWQSim + Conducting research on compiler optimization for QEC codes such as quantum low-density parity-check (qLDPC) + Publishing research findings in peer-reviewed venues such as top-tier computer science conferences or physics journals + Collaborating with internal and external research staff and domain scientists + Participating in, and potentially leading, technical presentations + Engaging in regular team meetings and research discussions **Qualifications** Minimum Qualifications: + Candidates must be currently enrolled/matriculated in a PhD program at an accredited college + Minimum GPA of 3.0 is required Preferred Qualifications: + Educational background in computer science, quantum physics, or a related field + Hands-on experience with Quantum Error Correction (QEC) codes + Familiarity with quantum linear solver algorithms + Knowledge of continuous-variable and discrete-variable (CV-DV) quantum systems + Proficiency with Qiskit or other quantum computing frameworks + Experience working with real quantum hardware such as IBMQ, Quantinuum, IonQ, IQM, or Rigetti + Experience developing or deploying code on High-Performance Computing (HPC) clusters + Familiarity with quantum transpilation and other circuit optimization techniques + Experience with large language models (LLMs) and reinforcement learning (RL) **Hazardous Working Conditions/Environment** Not Applicable. **Additional Information** Not Applicable. **Testing Designated Position** Not a Testing Designated Position. **About PNNL** Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. **Commitment to Excellence and Equal Employment Opportunity** Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** . **Drug Free Workplace** PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. **Security, Credentialing, and Eligibility Requirements** In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates: If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO)risk determination to maintain employment. Once you meet the three-year residency requirement, you will be required to obtain a PIV credential to maintain employment. **Mandatory Requirements** Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. **Rockstar Rewards** **Regular Hourly:** Employees are offered an employee assistance program and business travel insurance. Employees are eligible for the company funded pension plan and 401k savings plan, once eligibility requirements are met. **Temporary Hourly:** Employees are offered an employee assistance program and business travel insurance. Click Here For Rockstar Rewards (****************************************** **Notice to Applicants** PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. **Minimum Salary** USD $23.53/Hr. **Maximum Salary** USD $35.30/Hr.

AutoStore holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That's how we help brands exceed customer expectations. We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry's most complex needs. With AutoStore, brands gain speed, efficiency, and improved workplaces. And much more floor space. AutoStore - moving things forward. The Role: The Technical Support Specialist plays a vital role in maintaining AutoStore's reputation for excellence by providing world-class support to our global client portfolio. As part of our dynamic technical support team, you will serve as a crucial link between our innovative technology solutions and our valued partners and customers. This position combines technical expertise with customer service excellence to deliver responsive, solution-oriented support across all time zones. Key Tasks and Responsibilities: * Develop deep technical expertise in AutoStore's technology solutions. Use this knowledge to understand, break down and solve complex issues including incident cases, spare part cases, warranty cases, delivery quality cases, and robot repair cases. * Work to foster trusted relationships with partners and key stakeholders through rapid communication, timely updates on open cases, and communicating in a way that empowers our partners and customers. * Attend and actively participate in weekly meetings to stay updated and contribute insights * Proactively meet personal and team key performance indicators (KPIs) to ensure efficient support delivery * Contribute to the knowledge base by writing informative articles to assist partners in troubleshooting and resolving issues * Maintain a thorough understanding of internal procedures and processes outlined in the Technical Support Specialist Rulebook * Collaborate closely with internal teams, including Sales, R&D, and others, to ensure readiness for service and support and provide valuable feedback from the support department Key Qualifications: * 1+ year of experience providing technical support to physical products deadline driven environment with customer contact * Hands-on experience working with mechanical or electrical systems * Must have strong attention to detail, a desire to learn about our solutions at a deep level, and excellent communication skills * Willingness to work a rotational shift with regular weekend shifts We Offer: AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere. * Comprehensive Medical, Dental, and Vision plans * Health Savings Account (HSA) with a company contribution * Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents * Retirement 401(k) plan with employer match and discretionary profit sharing contribution * Educational assistance and professional development programs including mentorship/coaching programs with external industry leaders * Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more! AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Recruitment Agencies AutoStore does not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes.

Apply now Job no: 535522 Work type: Classified Staff Department: Information Services Classification: Info Technology Consultant 2 Appointment Type and Duration: Regular, Ongoing Salary: $22.80 - $42.26 per hour FTE: 1.0 Review of Applications Begins July 23; open until filled Special Instructions to Applicants To be considered for this position, submit a complete application that includes an online application, resume, and a cover letter addressing how you meet the minimum and preferred qualifications, and describe any transferable skills you may have. Department Summary Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon. The Audio Visual (AV) Services team, part of Technology Infrastructure, provides assistance, coordination, training and leadership in AV on campus, providing essential services to faculty, staff, and students in their teaching, learning, work and research. Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility. The University is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university. Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures. Position Summary The Classroom Technology Specialist will work as an integral part of the Classroom Technology team to provide technical support and site administration for rooms and equipment. This position will make minor and/or preventive classroom equipment repairs, deliveries, and installations. The Classroom Technology Specialist provides training, consultation, and direct technical support to students, staff, and faculty using technology and information systems in classroom settings. Typical responsibilities include but are not limited to troubleshooting classroom AV and projection systems, monitoring equipment requests and reservations, and helping to maintain the Classroom Technology classroom database. The incumbent in this position will be expected to work somewhat independently, under the direction of the AV Services manager, while applying broad knowledge to standard and non-standard technical applications to solve a wide range of problems and accomplish tasks. This position may be required to work evenings, weekend shifts, and/or holidays in the absence of regularly scheduled staff; academic calendar requirements may impact some types of leave requests during certain times of the year. Work is reviewed regularly by the supervisor to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually. Driving: Ability to qualify for and maintain UO driver's certification eligibility, which includes maintaining an Oregon driver's license throughout employment in this position, is preferred. Work Schedule: Typical daytime hours, evenings and weekends as needed. Minimum Requirements This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience. Professional Competencies * Broad knowledge of and technical fluency with presentation technologies and information systems used in diverse university level educational settings. * Demonstrated skills in the use and maintenance of digital and other video and audio projection and presentation devices. * Familiarity with classroom control systems, and a range of classroom hardware from various AV hardware brands. AV Services has standardized Crestron for classroom control systems. * Strong troubleshooting skills with the ability to work under pressure to quickly and accurately diagnose and correct complex problems involving computer and projector settings, cable and network connections, and room systems in live settings such as large classrooms with students and professors present. * Experienced in training and consulting on AV and computer equipment for various skill levels. * Requires ability to work well independently as well as collaboratively with all UO staff. * Effective time management in both cyclic and sporadic workloads, and during under high activity and interruptions. * Must be able to work for long periods under artificial light. * Outstanding track record in service delivery, customer service, and internal communication. * Provide superior customer service, with the ability to address customer escalations as needed with tact, and diplomacy. * Excellent written and interpersonal communication skills. The incumbent must be able to communicate with a wide range of users and partners, as well as with students, faculty, and staff from a variety of diverse backgrounds. * Experience with and ability to manage multiple projects and competing priorities. * Perform duties in a way that advances and supports the mission of the department and university. * Maintain a safe and safety-conscious workplace. * Maintain a respectful workplace and model a positive and proactive attitude. * Model the highest ethical standards. Preferred Qualifications * Experience with room technology assistance for events, or other high pressure situations. * Experience in a higher education, preferably in an educational technology support role. * Previous lead-work or supervisory experience. * Experience with ITIL or ITSM, or other technology industry-based framework. * A valid driver's license. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are a **technical professional** looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based out of our **Kennesaw, GA** location, you wil **l** provide technical assistance, troubleshooting, and support for refrigeration and controls systems. This role involves working closely with clients, technicians, and internal teams to ensure the smooth operation, maintenance, and optimization of refrigeration/controls equipment. **As A Support Center Technician, You Will:** **Technical Support:** + Serve as the primary point of contact for clients and internal teams seeking technical assistance related to refrigeration/controls systems. + Provide remote and on-site support to diagnose, troubleshoot, and resolve issues with refrigeration equipment, including compressors, valves, controls, and refrigerant circuits. + Collaborate with field technicians and engineers to guide them through complex technical challenges and ensure timely issue resolution. **Documentation and Reporting:** + Maintain accurate records of support requests, troubleshooting steps, and solutions provided. + Generate detailed reports outlining system performance and recommendations for improvement. + Contribute to the creation of knowledge base articles and technical documentation to assist clients and internal teams in resolving common issues. **Training and Education:** + Conduct training sessions for technicians and clients on refrigeration/controls system operation. + Develop training materials, presentations, and instructional resources to enhance understanding and skills among users. **Required Education, Experience & Skills:** + 2-years of BAS, BMS, or Facility Controls experience. + 2-years of providing phone-based technical support. + This position will require being on a weekly on-call rotation. + Legal work authorization in the United States - Sponsorship will not be provided for this role **Preferred Education, Experience & Skills:** + Food Retail Case Controller experience. + Previous Field or Contractor installation experience. + Electrical Print and Communication Troubleshooting experience. **Pay Transparency:** Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $64,000-$68,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. In addition to the base salary, individuals with be eligible for overtime pay and will be compensated for on-call hours. **About Our Location** Our Cold Chain business unit, headquartered in Kennesaw, is the leading provider of electronic controls and optimization services for supermarket, convenience store, restaurant, and refrigerated transportation customers and the OEMs that serve them. The business unit is comprised of multiple acquisitions organized to add value to Copeland's world-leading products through control, connectivity, and monitoring. The business generates half of its revenue outside of North America and employs over 1,200 people globally. Headquartered in the Greater Atlanta area, the business has major operations in Minnesota, Italy, Mexico, Brazil, China, and the Philippines. The Cold Chain business helps ensure that food safely and efficiently travels from farm to fork. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Kennesaw location. **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Inclusion & Belonging** At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ***************************** With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction. The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position. **Key Responsibilities** + Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner + Process orders, returns, exchanges, and warranty claims accurately using internal systems + Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary + Provide accurate information about products, services, and company policies + Maintain and update customer records in CRM or ERP systems + Track and follow up on open issues to ensure timely resolution and customer satisfaction + Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs + Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction **Qualifications** + High school diploma or equivalent required + 1-3 years of experience in customer service or a similar client-facing role preferred + Strong communication and interpersonal skills + Basic computer proficiency and comfort with using internal systems + Ability to multitask and remain calm under pressure + Must be self-motivated, detail-oriented, and a team player **Schedule & Work Environment** + **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time + **Work Week:** 40 hours, with occasional opportunities for overtime **Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you! ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Job Details McMinnville Campus - McMinnville, OR Full-Time $4333.34 - $4333.34 Salary/month Description The Assistant Director of Career & Life Design with a focus on Internship & Experiential Learning Engagement is responsible for serving as the central contact and resource for internships, experiential learning, and career readiness. This position strategically cultivates and strengthens communication with and between employers, students, faculty, staff and alumni. This position supports internships, experiential learning, and career readiness initiatives beginning with a student's first year and onward throughout their college experience, providing equitable access to career education for students. The position is responsible for coordinating internship logistics, including tracking academic internship participation, instructing IDST internship credit, managing learning agreements and working with site supervisors to conduct evaluations. This position will support, guide and coach students and faculty through both individual appointments and the development, coordination and delivery of workshops and class presentations. The Assistant Director represents Career & Life Design at Linfield University programs that meet the needs of students, faculty, parents, employers, and alumni; and provide career advising to undergraduate students. Work Schedule: Monday - Friday, 8 am - 5 pm with some evening and weekend requirements Responsibilities: Build upon an established system of best practices for student internship programs and direct a comprehensive internship program with an emphasis on equitable access and expanding student participation in internships. Advise students through individual appointments, office hours and group programs on available internships opportunities and help them acquire internships appropriate to their academic and career goals. Serve as a resource for students and faculty regarding internship best practices, policies and procedures. Promote the value of experiential education and internship opportunities to the Linfield community. Remain current on legal, ethical and justice issues surrounding internship employment. Recognize the connection between internships and equity; increase connections to create internship opportunities and work to remove barriers preventing internship participation, with additional attention on the challenges of unpaid internships. Refer students to Career & Life Design resources, programs, and services. Conduct workshops with students to prepare them for their professional experience at work sites. Facilitate and lead meaningful and forward-thinking recruiting/hiring opportunities for students in partnership with campus partners. Update and improve internship information handouts and contribute to internship information available on university websites. Work with on-campus constituents to develop programming to fit internship, experiential learning, and strategic planning initiatives from a Career & Life Design perspective. Manage an internship outreach strategic plan which includes: Data collection, analysis, reporting. Tracking geographical college needs and areas for opportunistic expansion. Building and maintaining relationships with potential employers of Linfield graduates to understand corporate sourcing needs, assist with corporate recruiting efforts, provide educational opportunities to students, and assist in student Career & Life Design. Provide leadership researching key industry trends and opportunities affecting experiential education and provides information to students, staff, faculty, and administration. Manage planning and logistics for programs designed to bring employers and students together including, but not limited to, in-course programming, annual opportunity fairs, job fairs, and internship fair events. Conceptualize, design, and deliver comprehensive internship engagement and experiential learning career management advice and curriculum to students by engaging in collaborative relationships with faculty. Utilizing data, developing and maintaining substantial and continuing contacts with business, industry, government and alumni representatives to establish meaningful experiential learning opportunities and internship opportunities for students. Represent Linfield University and the Office for Career & Life Design through public speaking engagements on campus and in the larger community. Position is open until filled with a priority application deadline of July 28, 2025 Linfield University participates in E-Verify to verify the identity and work eligibility of all new employees. To apply, please submit your application materials through the Linfield University employment portal. We look forward to learning more about how your experience and passion align with our mission. ********************************************************************************************************************* Qualifications Minimum Qualifications: Bachelor's degree and three years of relevant experience, or an equivalent combination of education and experience demonstrating: Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff. Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a university setting that includes a wide array of individuals, groups, policies, and processes. Ability to both work independently and to constructively receive supervisory direction. Strong orientation towards taking ownership of projects and assignments. Ability to be proactive with projects, assignments, and process improvements. Strong ability to work effectively with college-age individuals and groups, including in the supervision of student staff. Ability to maintain confidentiality and effectively handle confidential student information with sound judgment, tact, and discretion. Strong and effective interpersonal and customer service skills. Exceptional organizational skills. Ability to multi-task in a dynamic environment. Effective conflict management skills. Ability to exercise excellent judgement and mediate conflicts/concerns with interns or employers with empathy. Excellent verbal and written communication skills, including public speaking. Demonstrated ability to seek out and leverage diverse resources and feedback from others to inform direction. Ability to collect and analyze data to inform decisions and plan. Demonstrated ability in event planning and promotion. Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems. Preferred Qualifications: Master's degree Prior experience in a higher education or recruiting environment Bilingual Working Conditions: Evening and occasional weekend work; moderate travel PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. Constant sitting, hearing, talking, seeing and repetitive movement of hands, wrists, and fingers. Occasional walking, climbing stairs, stooping, bending, standing, or carrying up to 20 pounds. Concentrated mental and/or visual attention is required. Work involves performing tasks requiring strong attention to detail for sustained periods to ensure accuracy.

Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: - Assess the market need and competitive landscape - Know precisely which drugs to prioritize in their portfolios - Find out where the launch difficulties will be-before they're difficulties - Track and improve market access post-launch By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don't just deliver information and insights. We deliver answers you can act on. **Job Description** Have you wondered how life saving drugs and therapies are created, tested, marketed and made available to patients in need? Have you wondered how clinical trials are conducted at a global scale? How governments and health authorities regulate various organizations participating in this marketplace? Have you wondered how those companies and insurance providers price a certain drug, and how a care provider determines the right treatment for a given patient? If yes, Norstella could the next step in your career. Reporting into Senior Director, the Technical Engineering Lead will be responsible for leading and managing a team of developers and engineers to deliver high-quality software products or services. In addition to technical expertise, the Technical Lead should have experience managing people, providing leadership, and creating a positive team culture. The Technical lead will also work with external developers responsible for the development and subsequent support of the various platform services components underpinning all the content applications across Norstella. As part of a large technology group, the Technical Lead will work with product management, architecture and other software engineering teams in support of the product development roadmap. We are looking for an experienced Technical Lead with great communication skills, deep experience in software engineering, and most importantly, the ability and willingness to keep learning in this ever-changing technology landscape. **Responsibilities:** + Build strong engineering team and culture. + Work on projects with significant complexity + Work as a close partner with product / project managers and designers to understand client requirements and translate them into technical specifications. + Shape the technical and strategic direction of engineering squads + Have a strong sense of ownership of the solutions that your team works on + Be willing to work with and invest yourself in learning new technologies, programming languages, databases etc. + Communicate effectively + Be an "agile" person. You desire a fast-paced dynamic work environment + Review existing technologies for suitability and make recommendations for change + Develop, test, and maintain high-quality software applications using Python, Java / Spring Boot, Typescript, React, AWS, and Database technologies + Collaborate with developers on the team to ensure code quality and consistency + Help Troubleshoot and debug issues in production and non-production environments + Participate in code reviews and contribute to improving our coding practices and standards **Requirements:** + Must have 3+ years of People Management experience and demonstrated experience leading teams. + 9+ years of experience in programming with Java/Python + 4+ years of experience working with Spring Boot, Spring Batch Frameworks + 3+ years of experience working with FastAPI, Flask, or similar Python web framework + 3+ years in building highly performant and scalable web applications using modern tech stacks - HTML5/CSS3/React JS/TypeScript + 2+ years of experience with experience working with cloud technology (preferably AWS), and various AWS services like S3, API Gateway, App Sync + Expertise in AWS Cloud/AWS UI technology stack + 4+ years of experience in open source frameworks + 2+ years of experience in Agile development and delivery - Scrum, Lean, XP, Kanban methodologies + 2+ years of experience with modern relational and NoSQL databases (Experience with PostgreSQL, MongoDB is a plus) + 4+ years of experience designing, developing and architecting backend microservices with RESTful API and API security frameworks, service-oriented and/or microservices architecture + 4+ years of experience using modern build and deployment tools such as Jenkins and Docker + Experience with web scraping frameworks + Experience with Data Structures, Algorithms, and general Computer Science concepts + Experience within pharma/healthcare sector is a plus + Minimum bachelor's degree in computer science and engineering or related field of study, or equivalent experience The guiding principles for success at Norstella: 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perserverance We will persevere - even in difficult and challenging situations. Our ability to recover from mis-steps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. **What we offer you:** + Medical and prescription drug benefits + Health savings accounts or flexible spending accounts + Dental plans and vision benefits + Basic life and AD&D Benefits + 401k retirement plan + Short and Long Term Disability + Education benefits + Maternity leave + Paid parental leave + Paid time off Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. **The expected base salary for this position ranges from $170,000 to $190,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.** Norstella provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permeant solutions. **Essential Duties and Responsibilities** : + Able to assess customer needs, troubleshoot and set expectations for quick resolution + Verify accuracy of business impact statement as provided by the customer + Independently perform problem verification by confirming a customer's environment, error messages, and symptoms of a problem + Routine use of testing tools; may define and recommend testing tools + Research complex for resolution cases using knowledge bases, documentation etc. + Develop reproducible cases, when necessary + Prepare, recommend and implement solutions + Point of escalation in the preparation, recommendation, and implementation of solutions for junior team members + Address and manage critical situation issues as an escalation expert across several products + Assist, mentor and train other Support Engineers at different levels + Participate in internal projects and other work as directed + Ongoing self-directed learning to expand expertise of Rocket Software products + Regularly contribute to training content + Collaborate with Product Development Managers + May serve as designated point of contact or support coordinator for large customer + Act as project lead on assigned projects; may act as organizational team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep technical knowledge of + z/OS mainframes + Experience with z/OS Database or application development platforms, such as DB2, CICS, IMS, ADABAS, IDMS or VSAM. + SQL, Data Virtualization, CDC + Operating system knowledge: Windows, Unix, Linux. + Database knowledge in open systems (Windows, Unix, Linux) and cloud solutions. + Possess solid analytical and troubleshooting skills, specifically dealing with IBM z/OS + Available for some after hours, weekend and holiday work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both internal and external customers. + Demonstrated experience adapting to change and managing priorities + Commitment to Rocket core values of empathy, trust, love and caring. **Additional skills that are helpful to have, but not required:** + Knowledge of Spark, Python, Java, Rexx + Knowledge of Web Services standards (SOAP, WSDL, WS-*), REST, Applications Servers (WebSphere, Oracle), HTTP, SSL, HTTP/S, TCP protocols. + Knowledge/experience with ODBC/JDBC. + Knowledge/experience of DB2 utilities and DB2 stored procedures. + Knowledge/experience of DB2 LUW. + Knowledge/experience with Visual Studio .NET. + Knowledge/experience in z/OS Cobol or Natural. + Knowledge/experience in Microsoft SQL Server or Oracle + Knowledge/experience working with RACF, ACF2 or Top Secret. + Operating systems: IBM z/OS, Windows, Red Hat Linux, Sun Solaris. + Knowledge of Network topology. + Knowledge/experience with the following is a plus: tc Vision, Rocket Data Replicate and Sync **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Red Hat is seeking a Senior Technical Support Engineer with a strong background in OpenShift, Kubernetes, cluster deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based remote position. The Red Hat Cloud & AI Platforms Services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with Red Hat Cloud Services and AI Platforms. Our team provides world-class support service to Red Hat customers and partners around the globe for our many Platform as a Service (PaaS) and Software as a Service (SaaS) offerings. We primarily support Red Hat OpenShift on AWS (ROSA), Azure Red Hat OpenShift (ARO), OpenShift Dedicated on AWS and GCP (OSD), and Red Hat OpenShift AI (RHOAI). We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the team's continuous improvement. This position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. What you will do: + Commitment to providing an exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. + Contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency. + Act as the direct contact and advisor for customer inquiries and issues with their Cloud Services through our Customer Portal, conference calls, and remote access. + Proactively analyze cluster status, identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions. + Record customer interactions including investigation, troubleshooting, and resolution of issues, to document diagnostic steps and issue resolution to create reusable solutions for future incidents. + Create and maintain knowledge articles aligned with the KCS (Knowledge-Centered Service) methodology. + Partner with internal teams and external parties to deliver seamless infrastructure support for Red Hat's Cloud Services. + Manage incident and issue workloads to ensure that all customer issues are handled and resolved in a timely manner. + Maintain a strong work ethic, able to work effectively as part of a team, and focus on customers and resolving their issues. + Be available to perform weekend shift duties on a rotational schedule. What you will bring: + 5+ years of experience in a customer-facing technical support or solutions engineering role. + Proven experience in Infrastructure Implementation, Deployment, Administration, and Production Support of container technologies and orchestration platforms (e.g., CRI-O, Kubernetes, xKS, Docker, OpenShift Container Platform). + Experience with developer workflows, Continuous Integration (e.g., Jenkins), and Continuous Deployment paradigms. + Exceptional technical, analytical, and troubleshooting skills using tools like curl, strace, oc (kubectl), and Wireshark analysis to investigate and form precise action plans for issue remediation with components such as networking, system performance issues, Kubernetes, OpenShift Container Platform, Service Mesh, and RESTful API calls. + Experience working with tools surrounding the Kubernetes ecosystem such as Prometheus, Grafana, FluentD, etc. + Experience working with configuration management tools (e.g., Ansible, Terraform) and monitoring and automation tools (e.g., Ansible, Splunk). + Proficient scripting and automation skills (e.g., Python, Bash, Go) to convert manual and maintenance functions into fully orchestrated automation is a plus. + Ability to operate in complex, highly secure, and highly available environments and interact with Site Reliability Engineering (SRE) domain experts maintaining those environments. + Familiarity with established ITIL practices such as Incident, Change, Problem, and Release Management. + Excellent English communication skills (written and verbal) and interpersonal skills, with a desire to mentor other members of the support team and share technical knowledge in a helpful and timely fashion. + Experience logging issues and working with issue tracking tools such as Jira. + Ability to work effectively as part of an agile team, actively communicate status, and complete deliverables on schedule with a strong sense of initiative and ownership. + Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. + Ability to work effectively and collaborate within a geographically distributed, global team. The salary range for this position is $84,400.00 - $134,970.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About Operations Technology Solutions (OTS) Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at ************************************************************************** Key job responsibilities - Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities. - Handling support requests and procedures across the network. - Assisting in training new hires. - Continuous learning of new technologies. - Supporting customers from multiple buildings in the area, as well as remote customers. - Traveling within your local or regional area to support our customers. A day in the life As an IT Support Associate, you will Resolve Indidents, Tasks, and Requests using out Service Now dashboard for our customers. You may have opportunities to travel to other sites and work with the teams Engineers on Change Management procedures. You could even work on some very large scale projects. About the team We in OTS and the South Puget Sound node are very focused on Customer Obsession, driven to Deliver Results and perform work that exemplifies Insist on the Highest Standards. Basic Qualifications - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - High school or equivalent Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

As a Technical Support Analyst 2 on the Federal Aligned Support Team, you provide functional and technical expertise to our clients with the Oracle Health Electronic Medical Record suite of applications and products. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents, and maintaining frontend and backend applications while creating documentation throughout the lifecycle of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle Health technologies, you prioritize your work and provide exceptional service and accomplishments to your team and customers. Other: Sponsorship is not available for this role. **Responsibilities** + Perform troubleshooting investigations reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally + Perform troubleshooting investigations via back-end methods by capturing log files, querying tables, updating database fields, and updating/cycling servers + Collaborate across teams and organization to ensure complex issues are addressed by the appropriate individuals/teams + Document notes, activities, resolutions, and other knowledge articles throughout the lifecycle of an investigation + Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution. + Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments. + Provide timely feedback to encourage success, ensure accountability, and connect opportunities for your associates' development. + Participate in team after-hours and holiday/weekend on-call rotation to ensure critical and time-sensitive issues are addressed and resolved in a timely manner **Qualifications:** + 3+ years of experience in Customer Support or healthcare experience + Bachelor's degree in (Information Technology, Healthcare field) or related field + Experience with customer support, troubleshooting, IT Services, ticketing systems, help desk experience + Foundational IT and Networking knowledge + Able to be onsite 3 days a week in one of our hubs (Austin, Texas TX, Columbia Maryland, Kansas City, MO, Nashville, TN, Orlando, FL) + Due to client requirement, the candidate needs to be a U.S. citizen to work within the Federal space. **Nice to haves:** + SQL or CCL experience preferred + IT certifications + HL7 Knowledge + Application/field knowledge **Responsibilities** Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $20.19 to $54.13 per hour; from: $42,000 to $112,600 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138